Is parking available at the hotel?

Parking is available on-site at the hotel, but it is limited. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A delicious on-site breakfast is available each morning, but specific serving hours are not mentioned. Additional options include breakfast in the room.

What are the check-in and check-out times?

Check-in is at 16:00 and check-out is at 12:00. Early or late check-in/check-out availability and costs are not specified.

What accessibility features are available for guests with disabilities?

The hotel offers accessible facilities, including elevators and step-free entrances, although specific details about wheelchair-accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is situated in the central area of Medina, providing convenient access to local attractions, although specific distances to landmarks are not mentioned.

What are the policies for guests staying with children?

Children are allowed at the hotel, but specific details about the minimum age for free stays are not provided.

Al Ritz Al Madinah Hotel in Madinah

Average nightly price at Al Ritz Al Madinah HOTEL - فندق الريتزالمدينة by month, last 12 months (USD)
Month	Average price
January	$226
February	$180
March	$100
September	$90
October	$89
November	$126
December	$213

What guests think

At Al Ritz Al Madinah, travellers consistently praise the excellent location a short walk from Masjid an Nabawi, while reviews also highlight inconsistent cleanliness, dated bathrooms, intermittent hot water, and occasional noise from nearby construction.

Room experiences vary, from spacious and comfortable to small, with strong AC and maintenance issues such as low water pressure or faulty fixtures. Service feedback is mixed: many praise courteous, flexible staff, but others report slow housekeeping, check-in delays, or unhelpful communication. Good for those who value convenience, but quality and responsiveness can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Limited feedback on amenities; a few reviews note the elevators can be busy and the lobby feels small.

Related guest reviews

8

Sufiyan

Feb 16, 2025

·

Stayed 4 nights

Positive:- Location, Lady Receptionist, Parking Negative:- Bed too small

6

Jamal

Apr 10, 2025

·

Stayed 3 nights

The hotel was okay. Bathroom was old. Needs modernisation. Location is great. Lifts can get busy in evenings. Some construction work outside can wake you up at night and early mornings. Staff are not too friendly but not too rude.

8

mujjahidul

Apr 8, 2024

·

Stayed 6 nights

lobby is tight, very small, also only 4 elevators, verbal fighting breaking out many times,

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Cleanliness

Cleanliness is inconsistent: while several guests reported clean rooms, others mentioned dirty linens, poorly cleaned bathrooms, and irregular housekeeping.

Related guest reviews

4

asif

Jan 22, 2025

·

Stayed 1 night

The property is no where near the 4 star rating that is advertised. Excellent location and convinence to perform visit the Al haram. Room cleaniness and preparation needs to improve significantly to get to 4 star standard.

4

Aftab

Jan 9, 2025

·

Stayed 4 nights

Linen, comforter and pillow full of human hairs. Bathroom poor condition.

4

Serghini

Oct 30, 2025

·

Stayed 3 nights

Chambre très mal nettoyée, à chaquz retour dans la chambre, les verres n'étaient pas changés, la table non nettoyée, le sol pas lavé il restait des papiers par terre, il a fallu réclamer les serviettes car il nous en avait pas mis, lit avec des miettes par dessus . Aussi, baignoire vetuste, paq de pommeau de douche. Petit dej très riche en plats salés mais pas en divers pains ou choses sucrées, pas de jus d'orange et viennoiseries de tres mauvaise qualité. Le seul point positif c'est la proximité au masjid.

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10

Ali Saqib

Nov 21, 2025

·

Stayed 7 nights

Clean room (including mattress, bedsheets, pillows and blankets). Ample bathroom amenities. Very friendly staff who didn’t hesitate to provide anything on request. The location is great too - very short walk to Masjid d Nabawi.

6

Asif

Apr 8, 2024

·

Stayed 6 nights

The closeness of the property to the alharam Room not gettinting cleaned regularly.

10

Syed

Nov 11, 2025

·

Stayed 2 nights

Excellent location. Very accessible and fast access to haram and shopping. Excellent breakfast buffet with omelette station. Clean. Courteous staff

4

Saleem

Feb 16, 2025

·

Stayed 1 night

The room was small, not very clean and bit noisy. The washroom was dirty and shower area was weird. The service wasn't good. We requested, the payment receipt about 10 times but they never gave it to us.

8

Mohammed

Feb 18, 2024

·

Stayed 2 nights

Clean modern hotel with a great location. The hotel was a 3 minute walk to Masjid Nabawi and its amongst plenty of food outlets. The hotel was pretty busy and the rooms look recently developed with good showers. However check the room before setting up for the stay. The bed sheets were dirty and needed to be changed. Service was ok at the desk but it did take 7 hours to get an iron.

6

Jamila

Aug 19, 2024

·

Stayed 1 night

The toilet was not cleaned properly and the blankets were smelling so bad when in the morning I wake all my body was smelling and I got nausea and vormitting My kids were worried and everything in the property is used and old that all facilities seemed in bad condition They need proper repair and maintenance The AC was so cold and it had not option to control the coldness They have best location and they really should to improve their performance

8

Tariq

Feb 1, 2024

·

Stayed 3 nights

Overall was a pleasant stay, however, cleanliness was not up to standard.

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Rooms

Rooms range from spacious and comfortable to small and dated, with recurring comments about old bathrooms, weak or unreliable hot water, strong AC, and some noise from nearby construction.

Related guest reviews

8

Sufiyan

Feb 16, 2025

·

Stayed 4 nights

Positive:- Location, Lady Receptionist, Parking Negative:- Bed too small

4

Serghini

Oct 30, 2025

·

Stayed 3 nights

Chambre très mal nettoyée, à chaquz retour dans la chambre, les verres n'étaient pas changés, la table non nettoyée, le sol pas lavé il restait des papiers par terre, il a fallu réclamer les serviettes car il nous en avait pas mis, lit avec des miettes par dessus . Aussi, baignoire vetuste, paq de pommeau de douche. Petit dej très riche en plats salés mais pas en divers pains ou choses sucrées, pas de jus d'orange et viennoiseries de tres mauvaise qualité. Le seul point positif c'est la proximité au masjid.

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6

Jamal

Apr 10, 2025

·

Stayed 3 nights

The hotel was okay. Bathroom was old. Needs modernisation. Location is great. Lifts can get busy in evenings. Some construction work outside can wake you up at night and early mornings. Staff are not too friendly but not too rude.

8

Fatimah

Feb 22, 2024

·

Stayed 2 nights

Way too cold. Maybe be a bit more considerate of people who don’t like the AC blasting everywhere. But still nice place to stay and near the mosque.

8

Salman

Dec 28, 2025

·

Stayed 3 nights

This was my second stay at Alritz AlMadinah and overall it was a very good experience. Reception was friendly and accommodating and allowed an early check-in, which I really appreciated. The room was spacious, clean, and the bed was comfortable. Housekeeping/room service was available whenever required. The location is excellent , around a 3-5-minute walk to MasjidaNabawi. The only downside was the shower: the shower head needs a proper clean/maintenance to ensure consistent water flow and good pressure. Aside from that, I’d happily stay here again.

4

Saleem

Feb 16, 2025

·

Stayed 1 night

The room was small, not very clean and bit noisy. The washroom was dirty and shower area was weird. The service wasn't good. We requested, the payment receipt about 10 times but they never gave it to us.

8

Mohammed

Feb 18, 2024

·

Stayed 2 nights

Clean modern hotel with a great location. The hotel was a 3 minute walk to Masjid Nabawi and its amongst plenty of food outlets. The hotel was pretty busy and the rooms look recently developed with good showers. However check the room before setting up for the stay. The bed sheets were dirty and needed to be changed. Service was ok at the desk but it did take 7 hours to get an iron.

2

Mohammad

Nov 6, 2025

·

Stayed 3 nights

We stayed 3 nights. Out of that, one and a half day there wasnt any hot water. The last day before I leave, a shower was necessary for religious reason (start of ihram) which I could not do. I had to start Ihram without shower. When I booked, I requested for early checkin, We arrived around 12.30 in the afternoon. They said the room will be ready by 1.30. At 1.30 the room wasnt ready and no one knew who said the room should be ready by 1.30. They said the room will be ready at 3pm. Same story as before. It wasnt ready. I was with small kids and an elderly person waiting in the reception for nearly 3+hours. This was unexpected from such expensive hotel.

6

Aijaz

Jan 12, 2025

·

Stayed 4 nights

Close to haram but due to construction work was mostly nosy

6

Bilal Aboobaker

Oct 20, 2025

·

Stayed 3 nights

Reception during check in not up to standard Water was luke warm in bathroom .

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Service

Service is mixed: many guests found staff friendly, accommodating, and flexible with early check-ins or late check-outs, while others experienced slow housekeeping, long waits, check-in issues, or poor communication.

Related guest reviews

10

Jhanzeb

Dec 23, 2024

·

Stayed 5 nights

Hotel it’s self is good but the housekeeping service are bit slow and room service is slow other than that it’s good

8

Salman

Dec 28, 2025

·

Stayed 3 nights

This was my second stay at Alritz AlMadinah and overall it was a very good experience. Reception was friendly and accommodating and allowed an early check-in, which I really appreciated. The room was spacious, clean, and the bed was comfortable. Housekeeping/room service was available whenever required. The location is excellent , around a 3-5-minute walk to MasjidaNabawi. The only downside was the shower: the shower head needs a proper clean/maintenance to ensure consistent water flow and good pressure. Aside from that, I’d happily stay here again.

8

Mohammed

Feb 18, 2024

·

Stayed 2 nights

Clean modern hotel with a great location. The hotel was a 3 minute walk to Masjid Nabawi and its amongst plenty of food outlets. The hotel was pretty busy and the rooms look recently developed with good showers. However check the room before setting up for the stay. The bed sheets were dirty and needed to be changed. Service was ok at the desk but it did take 7 hours to get an iron.

10

Faheqa

Jul 28, 2025

·

Stayed 6 nights

We really enjoyed our stay. Staff were nice and friendly. We arrived at 10 am, jet lagged and asked if we could check in early. They had a room for us right away.

2

Mohammad

Nov 6, 2025

·

Stayed 3 nights

We stayed 3 nights. Out of that, one and a half day there wasnt any hot water. The last day before I leave, a shower was necessary for religious reason (start of ihram) which I could not do. I had to start Ihram without shower. When I booked, I requested for early checkin, We arrived around 12.30 in the afternoon. They said the room will be ready by 1.30. At 1.30 the room wasnt ready and no one knew who said the room should be ready by 1.30. They said the room will be ready at 3pm. Same story as before. It wasnt ready. I was with small kids and an elderly person waiting in the reception for nearly 3+hours. This was unexpected from such expensive hotel.

2

Aysha

Aug 23, 2025

·

Stayed 3 nights

We had the worst experience at this hotel. Our room was infested with bed bugs, and both of my daughters were bitten badly during our stay. One of my daughters even developed an allergic reaction that required medical treatment, which cost us additional time and money. The hotel’s handling of the situation was frustrating and unhelpful. We had to move rooms, which caused further stress and inconvenience during our trip. For a hotel that claims to provide comfort and quality, this was completely unacceptable. I would strongly advise against staying at this property. No guest should have to go through this experience, especially with children.

6

Bilal Aboobaker

Oct 20, 2025

·

Stayed 3 nights

Reception during check in not up to standard Water was luke warm in bathroom .

10

ali

Mar 26, 2025

·

Stayed 2 nights

Very good service I would definitely book again with AL RITZ AL MADINAH PROFESSIONAL STAFF AND SERVICE

4

Safia

Apr 29, 2024

·

Stayed 2 nights

We had terrible experience and received poor service. We were booked for 3 beds room and was given a double bed room small which was cheeper than what we had booked and paid for. When i went to ask for the room change and refund the difference they said they dont understand what i said. It was a communication problem they dont understand or speak basic english.we received the corner room it was very noisy and we couldn't sleep. Bathroom didn't have exhaust fan, it was very humid inside the room.

10

Maryam

Jun 10, 2025

·

Stayed 1 night

Clean, cordial staff, willingness to work with you for delayed check outs

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Location

Excellent location repeatedly noted as a 2-5 minute walk to Masjid an Nabawi, with easy access to gates and nearby shops and food options; some mention construction noise outside.

Related guest reviews

10

Haseeb

Aug 10, 2025

·

Stayed 4 nights

Near to Masjid - E - Nabawi gate 26. Convenient location.

8

Aboelmagd

Apr 12, 2025

·

Stayed 2 nights

Very respectful staff, very close to Haram; just two minutes to King Fahed (door22) entrance.

6

Jamal

Apr 10, 2025

·

Stayed 3 nights

The hotel was okay. Bathroom was old. Needs modernisation. Location is great. Lifts can get busy in evenings. Some construction work outside can wake you up at night and early mornings. Staff are not too friendly but not too rude.

8

Sadaf

Aug 9, 2025

·

Stayed 3 nights

Location is good 5 minutes walk to women gate.

10

Ali Saqib

Nov 21, 2025

·

Stayed 7 nights

Clean room (including mattress, bedsheets, pillows and blankets). Ample bathroom amenities. Very friendly staff who didn’t hesitate to provide anything on request. The location is great too - very short walk to Masjid d Nabawi.

10

Syed

Nov 11, 2025

·

Stayed 2 nights

Excellent location. Very accessible and fast access to haram and shopping. Excellent breakfast buffet with omelette station. Clean. Courteous staff

8

Salman

Dec 28, 2025

·

Stayed 3 nights

This was my second stay at Alritz AlMadinah and overall it was a very good experience. Reception was friendly and accommodating and allowed an early check-in, which I really appreciated. The room was spacious, clean, and the bed was comfortable. Housekeeping/room service was available whenever required. The location is excellent , around a 3-5-minute walk to MasjidaNabawi. The only downside was the shower: the shower head needs a proper clean/maintenance to ensure consistent water flow and good pressure. Aside from that, I’d happily stay here again.

10

Atik

Nov 27, 2024

·

Stayed 3 nights

Only 4-5 mins of walking from Masjid Nawabi.

8

Abul

Feb 24, 2024

·

Stayed 2 nights

Excellent location and good price.

6

Aijaz

Jan 12, 2025

·

Stayed 4 nights

Close to haram but due to construction work was mostly nosy

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Dining

Limited feedback, but breakfast ranges from excellent with an omelette station to limited pastries and poor-quality baked goods.

Related guest reviews

4

Serghini

Oct 30, 2025

·

Stayed 3 nights

Chambre très mal nettoyée, à chaquz retour dans la chambre, les verres n'étaient pas changés, la table non nettoyée, le sol pas lavé il restait des papiers par terre, il a fallu réclamer les serviettes car il nous en avait pas mis, lit avec des miettes par dessus . Aussi, baignoire vetuste, paq de pommeau de douche. Petit dej très riche en plats salés mais pas en divers pains ou choses sucrées, pas de jus d'orange et viennoiseries de tres mauvaise qualité. Le seul point positif c'est la proximité au masjid.

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10

Syed

Nov 11, 2025

·

Stayed 2 nights

Excellent location. Very accessible and fast access to haram and shopping. Excellent breakfast buffet with omelette station. Clean. Courteous staff

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Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $112	14 $111
15 $111	16 $110	17 $111	18 $111	19 $110	20 $142	21 $142
22 $141	23 $141	24 $141	25 $140	26 $140	27 $140	28 $140
29 $140	30 $140

Su	Mo	Tu	We	Th	Fr	Sa
		1 $140	2 $140	3 $140	4 $140	5 $140
6 $140	7 $140	8 $142	9 $140	10 $140	11 $140	12 $140
13 $140	14 $140	15 $140	16 $140	17 $142	18 $142	19 $141
20	21	22 $243	23	24	25	26
27	28	29	30 $243	31 $243

Al Ritz Al Madinah HOTEL - فندق الريتزالمدينة

Prices for Al Ritz Al Madinah HOTEL - فندق الريتزالمدينة

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About this property

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Twin Room

Triple Room

Quadruple Room

Standard Twin Room

Junior Suite

Guest reviews of Al Ritz Al Madinah HOTEL - فندق الريتزالمدينة

What guests think

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