Is parking available at the property?

Free self-parking is available on-site for guests. However, parking is limited.

Is breakfast offered at the hotel?

Breakfast is available at the hotel, though specific details regarding the type and cost are not provided.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a pet fee of CAD 28.25 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 11:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges could apply.

What accessibility features does the hotel offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. Guests with mobility issues may find accessibility limited due to the hotel's location on a hill.

What is the hotel's location in relation to nearby attractions?

The hotel is located within a 15-minute drive of Okanagan Lake and Splashdown Vernon, approximately 1.4 miles from Swan Lake and 14.8 miles from Silver Star Mountain Resort. Public transport options may be available nearby.

Does the hotel have a swimming pool?

Yes, the hotel features a seasonal outdoor pool, which is operational from May to September. A hot tub is also available for guests to enjoy.

What are the hotel's policies regarding children?

Children 16 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

The Castle at Swan Lake Hotel in Vernon

Average nightly price at The Castle at Swan Lake by month, last 12 months (USD)
Month	Average price
January	$111
February	$113
March	$110
April	$106
May	$111
June	$129
July	$189
August	$184
September	$123
October	$121
November	$120
December	$125

What guests think

Reviews of The Castle at Swan Lake consistently praise its spacious, apartment-style suites with full kitchens, friendly staff, clean facilities, and family‑friendly pool area, along with pleasant lake views that many guests enjoyed during relaxed stays.

Recurring downsides include highway noise in road‑facing rooms, tricky parking and hill/step access, and occasional noise from upstairs neighbours. Guests also note limited housekeeping, seasonal or closed hours for the restaurant, pool or hot tub, and occasional maintenance oddities. The location is a short drive from downtown Vernon, suiting self-catering stays more than travellers seeking walkable dining. Overall, expect a comfortable, self‑contained stay that works well for families and longer visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Outdoor pool, hot tub and BBQ area are popular and generally clean, though the hot tub or pool are occasionally closed or under repair seasonally. Parking and on‑site access can be inconvenient due to the hillside layout and limited nearby spaces.

Related guest reviews

10

Wilhelmina

May 27, 2024

·

Stayed 1 night

The pool hot tub and bbq were great!

4

Ron

Sep 18, 2025

·

Stayed 3 nights

The room was great, but the property was very, very inconvenient. It was the most difficult hotel to get your belongings into and when it came time to leave nobody is on duty until 7:00 am, so you can't weave your way down to the lobby and exit. You have to park in the upper lot and haul everything uphill to that lot.

8

Eugene

Oct 9, 2025

·

Stayed 2 nights

Parking sucks. You cannot (guests) access the second floor by elevator. Even though the maid's use the elevators??? My wife has bad knees and having to use the stairs and having to walk around the building to get to your room is not acceptable. Parking you either have to walk up the road or walk down another road depending on where you park. Also, there are no lights on the upper parking area if you can even get parking up there.

10

gordon

Sep 21, 2025

·

Stayed 3 nights

Front desk staff were friendly and helpful every interaction. Unit had full kitchen facilities. On site Italian restaurant was phenomenal. Outdoor pool area was very comfortable and amazingly we had pool to ourselves all 4 days we used it. Hot tub was out of service, but fixed the morning we left. Overall a very comfortable stay.

10

Robyn

Aug 2, 2025

·

Stayed 2 nights

Big room with full kitchen, great view from the living room and balcony. The pool and hot tub were nice and well maintained.

10

Mindy Dawn

Aug 17, 2024

·

Stayed 2 nights

This hotel was fantastic! Great pool, easy access to the waterslides next door, fabulous restaurant and 900sq ft. room.

8

Marg

Sep 20, 2025

·

Stayed 2 nights

Liked room size. Restaurant at facility was great. Pool area was very tired and messy. Did not like our room location. Deck was too noisy to sit on.

8

Judy

Jun 3, 2025

·

Stayed 4 nights

The Castle and it's restaurant were good. The room was nice and big. The location has a good view but it isn't convenient for walking anywhere, being right off the highway and away from town. Crossing the highway to the amenities there looked impossible. Parking was limited or inconvenient. The pool area looked ok but the pool was closed for our stay for some kind of maintenance.

10

Scott

Sep 23, 2025

·

Stayed 1 night

Stayed one night on a motorcycle trip. It was nice to have a full kitchen so we could make our own dinner and breakfast, and the whole suite was very nice (small patio, very clean well appointed bathroom, comfy bed and nice sitting area). We don't generally use pools, but took advantage of this one as it was very clean, quiet and towels were provided.

8

Irene

Oct 7, 2024

·

Stayed 1 night

Rooms were great and the view was awesome! Parking wasn't the best and a little hard to get luggage to suites.

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Cleanliness

Reviews repeatedly highlight very clean, well‑maintained suites, often described as spotless. A few report occasional odors, bugs, or small oversights, but these appear isolated.

Related guest reviews

10

David

Jun 19, 2023

·

Stayed 2 nights

I chose The Castle for my first visit to Vernon based on the many reviews praising its cleanliness. It's a nice property overall and the room was large and comfortable and well appointed. I was at the back of the property so just a peek-a-boo view but it was quiet. The room was exceptionally clean. It's no exaggeration to say it was spotless. The hotel and restaurant staff were all friendly and helpful.

10

Christina

Jan 27, 2026

·

Stayed 2 nights

Such a beautiful hotel with well stocked, clean, comfy, rooms and amazing staff. Great view, beautiful outdoor hot tub, and the summer pool would be a blast.

10

Sandip

Mar 27, 2023

·

Stayed 2 nights

Excellent/clean property

10

Marty

Nov 15, 2025

·

Stayed 2 nights

Nice views—-well appointed, extremely clean with no carpet! Woohoo

10

Darryl

Sep 22, 2024

·

Stayed 2 nights

Hotel was very clean and quiet. Staff was extremely friendly.

10

Scott

Sep 23, 2025

·

Stayed 1 night

Stayed one night on a motorcycle trip. It was nice to have a full kitchen so we could make our own dinner and breakfast, and the whole suite was very nice (small patio, very clean well appointed bathroom, comfy bed and nice sitting area). We don't generally use pools, but took advantage of this one as it was very clean, quiet and towels were provided.

10

kaal

Jun 14, 2024

·

Stayed 4 nights

Super clean hotel and great value for the money. Will be back

10

Monica

Jan 9, 2023

·

Stayed 1 night

The room was very clean and it was sanitized

10

Kelly

Mar 31, 2023

·

Stayed 2 nights

Beautiful large clean rooms.

10

Akanksha

Oct 7, 2025

·

Stayed 1 night

Beautiful place, clean and well maintained.

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Rooms

Spacious, apartment‑style suites with full kitchens and many with lake views are a consistent highlight; beds are generally comfortable. Some rooms face highway noise or transmit footsteps from upstairs, and a few note dated touches, firm beds or small maintenance quirks.

Related guest reviews

8

Leslie June

Jul 7, 2024

·

Stayed 3 nights

We have been staying at this property ever since it opened. Everything was excellent except the wifi was very slow and sometimes with no connection at all. But overall, our stay was good. Kids still love to come back next summer.

8

Waldemar

Sep 21, 2025

·

Stayed 3 nights

Our room was spacious, clean and nice. Staff are friendly and helpful. The angle parking is very tight. Lake view and location are not as nice as photos suggest.

6

Andrea

Sep 18, 2025

·

Stayed 4 nights

This hotel is very dated but really clean. The beds are comfortable and the kitchens are handy and well equipped. However, when I called prior to our trip to confirm that the king suite I had booked had two full beds and baths, I was told it did. The upper loft bedroom had a sink and tub right in the bedroom and a small water closet with just a toilet. This was very disappointing and made getting ready for the wedding we were attending tight for our family as we ended up having to share one bathroom. The resort is right on the highway so it's a bit noisy and the pool was open but not very warm. Overall I'd give this place a 6 / 10. It's about a 10 minute drive to Vernon and all the amenities like restaurants and shopping. The price was good but they took the full price of our stay plus a deposit when we checked in on our credit card. Then a week later I discovered I had been charged twice and the amounts are different. So essentially double the amount of our full stay has been tied up on my credit card for now over 9 days. I wouldn't recommend this hotel and we won't stay there again.

10

Nadia

Jun 5, 2025

·

Stayed 1 night

Beautiful spacious room, with an amazing view of Swan Lake.

8

Robin

Oct 11, 2025

·

Stayed 1 night

The room was clean and comfortable and the staff were wonderful. It was not at all sound proofed, though....every step, every voice...it all echos throughout the room. So, if you're sound sensitive, this might not be the place for you.

10

Meaghan

Sep 29, 2024

·

Stayed 3 nights

We absolutely loved our stay! The large rooms with the living space made it very relaxing. We cannot wait to come back

10

Marian

Apr 29, 2025

·

Stayed 2 nights

We had a corner unit with a turret. Great view and large suite

8

Debbie

Aug 11, 2025

·

Stayed 1 night

This is a nice hotel with really large suites. I stayed in one of the smaller suites and I swear it's almost as big as my 1br apt in Vancouver. The restaurant on site was fantastic -- reasonably priced (particularly the wine), delicious food and super friendly and professional service. The only downsides were that the pool was over run constantly with families and kids, so if you are a family this is awesome, but for solo travellers it's not the greatest. I also had a ton of stomping over my head, but I asked the receptionist if they could call them and ask them to quiet a bit and they were super good about it which was great. Really good place overall.

8

Betsy

Oct 2, 2024

·

Stayed 1 night

The hotel is next to a busy highway and the traffic was loud. Too loud to enjoy the nice deck looking out at the lake. Front desk staff was awesome and helped us put air in our flat tire so we could get to a tire shop. Five stars for the staff.

10

Jens

Sep 27, 2025

·

Stayed 4 nights

Excellent suite and great amenities. Highly recommended

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Service

Staff are frequently praised as friendly, helpful and accommodating, with occasional upgrades and thoughtful touches. Some guests experienced slow or limited service, no overnight staffing, or difficulty with requests during busy times.

Related guest reviews

4

Ron

Sep 18, 2025

·

Stayed 3 nights

The room was great, but the property was very, very inconvenient. It was the most difficult hotel to get your belongings into and when it came time to leave nobody is on duty until 7:00 am, so you can't weave your way down to the lobby and exit. You have to park in the upper lot and haul everything uphill to that lot.

10

Diego

Sep 7, 2025

·

Stayed 1 night

Staff is very friendly and thoughtful. They knew it was our anniversary and they upgraded our room for no charge plus they left us some wine. I would 100% recommend this place.

10

Prabhjot

Apr 29, 2025

·

Stayed 3 nights

*Rating:* 4.5/5 *Hotel Name:* The Castle at Swan Lake *Dates of Stay:* 24th April to 27th April *Room Type:* King Deluxe Suite *Highlights:* - The staff were friendly and accommodating. - The room was clean and comfortable. - The hotel's location was convenient for exploring Vernon Area *Overall Experience:* I had a pleasant stay at The Castle Swan Lake Hotel. The staff were helpful, and the room was well-maintained. I would recommend this hotel to others looking for a comfortable stay in Vernon *Would I Stay Again?:* Yes

6

Naman

Dec 16, 2024

·

Stayed 1 night

The property didn't have the necessary items like toothbrushes and paste. At reception, the lady was not customer-oriented and did not allow us 10 extra mins for checkout. For the bathrobes, they asked us to pick them up from the reception instead of having them delivered to the room. The property itself has nice rooms and is maintained.

10

Warren

Nov 10, 2025

·

Stayed 2 nights

Friendly staff

10

Norma

Jun 6, 2024

·

Stayed 2 nights

We had a reservation for two nights but could only stay for one night. Sam, the manager, was extremely kind and profesional. She understood our need and agreed to cancel the second night of our reservation. She was so kind that helped us go through Expedia to cancel the second night on their system. It took a while because Expedia didn't know how to do it and was not very helpful, buy she took her time and guide them through the process until everything was corrected properly. We loved the property itself, the suite was excellent, very confortable and clean. The kitchen has everything you may need. Overall, excellent place to stay!!!. Thank you, Sam, for your help and understanding

8

Michael

Sep 3, 2025

·

Stayed 1 night

The hotel is about a 10 minute drive from downtown Vernon and provides large, clean rooms with full kitchenettes and an amazing view of Swan Lake. The staff were friendly and very accommodating. The site had a pool, but we were told the hot tub was broken - one of the things we were looking forward to using after a long drive. Unfortunately, if you like to get out an explore during your stay, there is no shopping nearby and only one restaurant on-site that it isn't open at all on Mondays and Tuesdays (of course the two days we were there). We tried to use local transportation to get downtown, but found you absolutely need to have a car to stay here since Uber wasn't accepting rides outside of downtown and and the taxis are quite slow to respond and overpriced.

8

Graham

May 21, 2024

·

Stayed 2 nights

The hotel is really well-designed. The property is simply amazing, built on a hillside and quite unique.The room was large, clean, comfortable, and the kitchen was well-stocked. We were early to arrive (about 2) by motorcycle and told the room was not ready. No problem, we were invited to wait on the property but it would have been nice to be told when it was ready. Only the next person on shift let us know when we asked for an update around 3:15. Everything was 5 stars except for that first contact in reception where it sure sounded like we were waiting till 4pm, no exceptions. This was an Expedia "VIP booking" and that initial check-in was not. The rest of the experience, including the restaurant was excellent.

10

Randi

Jul 22, 2024

·

Stayed 3 nights

The staff were amazing

10

Michael

Apr 14, 2025

·

Stayed 1 night

Great service

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Location

Located just outside Vernon on Highway 97A, convenient for drivers, with waterslides and a market nearby. Many note it’s not walkable and road‑facing rooms can hear traffic; a car is recommended.

Related guest reviews

8

Jamie

Sep 20, 2024

·

Stayed 1 night

Stayed for an overnighter for work during the offseason. Rooms are HUGE and quite nice. The odd part of the building how it is situated on the property, its kinda like the person who designed it was just trying to fill the property. Enter on ground floor, elevator up 1 level to another ground floor. Not bad, just odd. Lots of signs about taking valuables out of the car, but the property is not in an area at all where one would be worried about car theft. All in all a good place to stay. No car charger that I could find.

10

Helena

Jul 7, 2025

·

Stayed 2 nights

Love this hotel, a bit out of town but skip the dishes delivers there. The rooms are large and very well appointed, we had a two story room with 2 bathrooms a great splurge. The pool is wonderful. They do have a restaurant but did not eat there. And next to waterslides so great if traveling with kids.

10

Janelle

Aug 26, 2025

·

Stayed 1 night

The property is perfect for a family outing. The property is right next to splash down so perfect for families with small children. They have a nice pool area. They are also facing the lake which has very nice view

10

mike

Jul 19, 2024

·

Stayed 3 nights

Staff was super friendly and accommodating. Unit was clean and spacious. Not much in walking distance but short drive to central Vernon.

8

Surender

Apr 18, 2024

·

Stayed 2 nights

Nice location just 5 min outside Vernon

8

Judy

Jun 3, 2025

·

Stayed 4 nights

The Castle and it's restaurant were good. The room was nice and big. The location has a good view but it isn't convenient for walking anywhere, being right off the highway and away from town. Crossing the highway to the amenities there looked impossible. Parking was limited or inconvenient. The pool area looked ok but the pool was closed for our stay for some kind of maintenance.

8

Harry

May 16, 2024

·

Stayed 1 night

Safe and accessable. Noisy - right on a major highway. A bit far from other restaurants and shops.

8

Betsy

Oct 2, 2024

·

Stayed 1 night

The hotel is next to a busy highway and the traffic was loud. Too loud to enjoy the nice deck looking out at the lake. Front desk staff was awesome and helped us put air in our flat tire so we could get to a tire shop. Five stars for the staff.

10

Donald

Jun 6, 2025

·

Stayed 3 nights

Slightly outside Vernon, but nice and quiet spot for family vacations.

10

zhengyang

Sep 14, 2025

·

Stayed 1 night

Very conveniently located by highway 97A. Has pretty lake view (if your room is facing the lake). The market is right cross the highway. Unfortunately the market is not in the walking distance. Overall it’s a very clean apartment style hotel room.

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Dining

The on‑site restaurant earns frequent praise for quality and service, though hours can be limited and it may be closed certain days; no breakfast is offered. Many guests self‑cater using in‑room kitchens and poolside BBQs.

Related guest reviews

10

Paul

Apr 13, 2025

·

Stayed 3 nights

Our stay was awesome. The size and quality of the room went way beyond our expectations. The attached Restaurant was also a pleasant surprise. It was excellent.

10

gordon

Sep 21, 2025

·

Stayed 3 nights

Front desk staff were friendly and helpful every interaction. Unit had full kitchen facilities. On site Italian restaurant was phenomenal. Outdoor pool area was very comfortable and amazingly we had pool to ourselves all 4 days we used it. Hot tub was out of service, but fixed the morning we left. Overall a very comfortable stay.

10

Shelley

Jul 15, 2025

·

Stayed 4 nights

Hotel was lovely. The suites are amazing. Nice small kitchen but needs better utensil assortment. Corkscrew. Bottle opener. Electric kettles. Etc. the only negative is that the bathrooms have these high sided bowls. Looks pretty but not practical for children or shorter people. Staff were awesome. Pool area is amazing. No breakfast offered was also a bummer.

10

Alexandra

May 27, 2024

·

Stayed 1 night

We really enjoyed our night at The Castle. The room was spacious, clean and comfortable. We also ate at the in house restaurant, and it was delicious. Would definitely come back!

8

Sean

Jul 16, 2025

·

Stayed 4 nights

The attached restaurant was amazing. The bathroom lighting needs to be better.

10

Shawn

Feb 15, 2024

·

Stayed 2 nights

Front staff were amazing, friendly and informative. The room was very clean, had everything for us. We did have a small temper-tantrum do to the hot tub not being fully fuctional while we were on a multi day ski trip. We feel management should be always on top of that when it is a critical filter for us when we choose our booking. The restaurant on site is absolutely perfect, ambiance, food, and service was was the highlight to a wonderful stay.

10

Samantha

Sep 3, 2025

·

Stayed 4 nights

Everything about The Castle was amazing......Jessica at the front desk is a jewel and will make sure you have everything you need! The full kitchens and BBQ area served our large family well and the common area gathering room was great for our group dinners. The outdoor pool area was perfect for cooling off and having the swan lake market across the road made grocery runs quick and convenient! We will definitely stay again!!!

10

Lisa

Aug 4, 2025

·

Stayed 4 nights

We atay here every spring when we come up. Staff is friendly, and our room is always tidy. We especially appreciate the kitchens, which make it easy for us to cook for ourselves, eat breakfast in our suite, etc. The Intermezzo restaurant on-site is a great placenfor dinner as well.

8

Debbie

Aug 11, 2025

·

Stayed 1 night

This is a nice hotel with really large suites. I stayed in one of the smaller suites and I swear it's almost as big as my 1br apt in Vancouver. The restaurant on site was fantastic -- reasonably priced (particularly the wine), delicious food and super friendly and professional service. The only downsides were that the pool was over run constantly with families and kids, so if you are a family this is awesome, but for solo travellers it's not the greatest. I also had a ton of stomping over my head, but I asked the receptionist if they could call them and ask them to quiet a bit and they were super good about it which was great. Really good place overall.

8

Michael

Sep 3, 2025

·

Stayed 1 night

The hotel is about a 10 minute drive from downtown Vernon and provides large, clean rooms with full kitchenettes and an amazing view of Swan Lake. The staff were friendly and very accommodating. The site had a pool, but we were told the hot tub was broken - one of the things we were looking forward to using after a long drive. Unfortunately, if you like to get out an explore during your stay, there is no shopping nearby and only one restaurant on-site that it isn't open at all on Mondays and Tuesdays (of course the two days we were there). We tried to use local transportation to get downtown, but found you absolutely need to have a car to stay here since Uber wasn't accepting rides outside of downtown and and the taxis are quite slow to respond and overpriced.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $135	5 $115	6 $111	7 $111	8 $103	9 $114	10 $171
11 $125	12 $106	13 $106	14 $107	15 $119	16 $116	17
18 $126	19 $108	20 $107	21 $105	22 $110	23 $112	24
25 $124	26 $110	27 $109	28 $105	29 $107	30 $110	31 $110

Su	Mo	Tu	We	Th	Fr	Sa
1 $118	2 $105	3 $106	4 $109	5 $110	6 $110	7 $105
8 $125	9 $110	10 $112	11 $109	12 $103	13 $110	14 $110
15 $124	16 $109	17 $110	18 $111	19 $104	20 $109	21 $106
22 $126	23 $110	24 $110	25 $109	26 $109	27 $109	28 $109
29 $123	30 $109

The Castle at Swan Lake

Prices for The Castle at Swan Lake

Monthly average prices

About this property

Location

Room options

King Executive Suite

King Deluxe Suite

Guest reviews of The Castle at Swan Lake

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Castle at Swan Lake

Prices for upcoming dates