Is parking available at the property?

Free self-parking is available on-site. Limited parking is provided, and no reservation is required.

Does the property allow pets?

Pets are allowed in specific rooms, with a maximum of two dogs weighing less than 25 lbs each. A pet fee of CAD 25 per pet, per day applies, but service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee of CAD 25, subject to availability.

What is the location of the property in relation to nearby attractions?

The property is located in the business district, just a 3-minute walk from Village Green Shopping Centre and a 5-minute drive from Vernon Golf and Country Club. Other attractions include Swan Lake (1.6 km), Vernon and District Performing Arts Centre (2.2 km), and Davison Orchards Country Village (5.3 km).

Does the hotel have a swimming pool?

Yes, the property features an indoor pool and an outdoor heated pool. Pool access is available from 9:00 AM to 10:30 PM.

What are the hotel's policies for guests staying with children?

Children are welcome at the property. There is no mention of a minimum age for children to stay for free, but rollaway beds are available for CAD 10.00 per day.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for an additional fee of CAD 10.00 per day. Advance request or confirmation may be required for availability.

Divya Sutra Plaza Hotel in Vernon, BC

Average nightly price at Divya Sutra Plaza and Conference Centre, Vernon, BC by month, last 12 months (USD)
Month	Average price
January	$30
February	$28
March	$28
April	$31
May	$40
June	$49
July	$68
August	$59
September	$49
October	$44
November	$37
December	$33

What guests think

At Divya Sutra Plaza and Conference Centre, Vernon, BC, travelers often praise friendly staff and budget pricing, while reviews cite dated spaces plus inconsistent cleanliness and maintenance across rooms and common areas.

Many appreciate the pet-friendly rooms with fenced access and the convenient location near shops and highways, though noise from traffic and adjoining rooms can carry. Facilities feedback is mixed: the pool can be fine, but the hot tub/sauna and on-site dining are often unavailable or underperforming, and parking can be tight. Expect a basic, budget stay with friendly service and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool access exists but maintenance is inconsistent; guests report murky water or lukewarm/nonworking hot tub and sauna, and on-site dining is often closed. Parking can be tight, while pet-friendly rooms with fenced outdoor access are a plus.

Related guest reviews

8

Dustin

Jul 28, 2025

·

Stayed 1 night

Older property. Nice pool. Large rooms. Comfortable beds. Restaurant not open.

10

Jacqui

Aug 9, 2025

·

Stayed 1 night

the outside exit to the pet area was great!

10

Garth

Jan 4, 2026

·

Stayed 2 nights

Everything was awesome. Very Pet friendly as they put you in a room with balcony access to outside enclosed dog run.

8

Christina

Oct 5, 2025

·

Stayed 1 night

The stay itself was pleasant, but parking was a bit tricky as the lot in front of the hotel was fairly full, and it was unclear if hotel guests were allowed to park elsewhere in the larger parking lot. Had messaged the hotel many days before arrival with a minor question about the room but never received a response.

8

Sandra

Dec 1, 2025

·

Stayed 2 nights

Have stayed here numerous times. Rooms are spotless and great value. Has a pool but i don't use it. Hot tub is out of commission. Like their mini gym.

4

Samantha

Sep 30, 2025

·

Stayed 2 nights

Dirty bathrooms, hot tub/pool area absolutely gross and hot tub super low. hallways/elevator floors so dirty, both restaurants are closed that are attached to the hotel.

8

Mandeep

Sep 15, 2025

·

Stayed 1 night

Everything was fine except parking.

6

Melissa

Nov 23, 2025

·

Stayed 2 nights

They were welcoming to pets. They could have communicated that the pool was closed. Also the hot tub was cold.

8

Jeanine

Sep 22, 2025

·

Stayed 2 nights

The pool was the perfect temperature and clean. Staff were very helpful. Carpet in our room had a spill but the one in our son’s room next door was fine. Good value for the price.

6

Lashell

Nov 28, 2025

·

Stayed 2 nights

Staff was courteous. Cleanliness of room was only okay. The rug in front of the door into the bathroom was wet. We used the pool, but it had an accumulation of sediment on the bottom and the water was foamy on the top. The hot tub was luke warm at best and the sauna looked sketchy. This hotel has seen better days. But for the price of it, the bed was comfortable, it included a microwave and bar fridge in the room.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is highly mixed, with many reports of stained carpets, odors, and poorly cleaned bathrooms or linens, plus missed or irregular housekeeping. Some guests received clean rooms, but standards vary widely.

Related guest reviews

4

Jennifer

Oct 2, 2025

·

Stayed 1 night

The property bears no resemblance to its online photos. It is very run down with poorly cleaned rooms and a bathtub drain that doesn’t drain. The hallways were dirty, making it hard to believe they’re vacuumed more than once a week. It felt unsafe and i felt uncomfortable lettinh my child to leave our room unaccompanied. We observed several individuals in the hotel who seemed to be under the influence of something.

2

Brandi

Dec 26, 2025

·

Stayed 3 nights

The room was disgusting. There was blood all over the headboard. The smell in the one room was overpowering. We won’t be staying again.

6

Yvon

Aug 18, 2025

·

Stayed 1 night

The bed sheets were directly on the mattress and the actual too sheet was not fresh and had been turned side ways. The garbage wasn’t emptied had popcorn and dirty tissues on it. Facecloth in bathroom only one and had a long black hair draped over it. Toilet both covers up and long black hair when I pulled it down. No care in cleaning in this place. I understand you get what you pay for but at least empty the garbage. I put it out of my room into the hallways when I checked in and it was still in the hallways not emptied in the morning. I asked for a wine opener there was none in the entire hotel. Sad it could be so much better.

2

Brittany

Nov 22, 2025

·

Stayed 2 nights

The room was dirty. Bugs coming out of the sink, pee on the toilet. Bed had wrips in the mattress. Stains all over the carpets and lamp shades. Dirty streaks on walls. Did not feel safe here.

4

Leione Corazon

Aug 23, 2025

·

Stayed 2 nights

The bed linen was dirty, and the hallways had a strong mildew smell, which made the environment feel unclean and poorly maintained. Hair dryer didn’t work, the front desk did not provide a replacement. Insufficient parking. On a positive note, the pool was a nice, providing a brief escape from the otherwise unpleasant conditions.

6

Olena

Aug 25, 2025

·

Stayed 1 night

Old and dirty hotel. Unfortunately.

2

Courtnie

Dec 27, 2025

·

Stayed 4 nights

Room was very gross and not cleaned. We stayed there for 4 nights and had no cleaning services. Drain was clogged, smelled like sewer, no towels

6

Ashley

Sep 29, 2025

·

Stayed 2 nights

Rooms were tidy upon first inspection, but looking closer a lot of the high touch areas were not cleaned. (Light switches, door knobs) Bedding was clean, but duvet had stains on it. Was covered with top and bottom sheet, but probably should be replaced. I knew it wouldn’t be a top tier hotel based off the price of it per night, but I expected a touch more. Was fine for what we needed it for, but probably wouldn’t stay here again.

2

John

Aug 18, 2025

·

Stayed 1 night

Bathroom wasn’t cleaned and after asking for cleaning and towels to be delivered to the room, after leaving for dinner and coming back to the room, nothing had been attended to. The carpet had fresh spills and stains that were not cleaned up and the general room state was unsatisfactory. Lobby, hallways and main entrance were not kept clean from debris or trash and remained unkept until we checked out at 9am. Very disappointed in this hotels standards.

4

Andrine

Nov 9, 2025

·

Stayed 1 night

The receptionist was very nice, so I have no complaints about the customer service. However, I don't think the hotel looks like the pictures, so we were all quite disappointed when we arrived. We found hair in the bed sheets and the carpet was full of stains. It was dusty and gave the impression that it was an old hotel that had not been maintained properly. In addition, the walls were very thin, so you could hear when your neighbor was using the bathroom. I was there for one night with my family and had actually booked several nights alone the following week, but I quickly cancelled that.

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious or updated to very dated, with frequent noise transfer between rooms and from corridors or traffic. Guests also note maintenance issues (AC or TV problems, worn fixtures) and occasional Wi-Fi troubles.

Related guest reviews

6

Phil

Sep 5, 2025

·

Stayed 1 night

A lot of street noise in the tower room we were first assigned. Moved to 2nd floor overlooking the courtyard and it was much better. Room was warm and a bit musty. Opened a window, although it had no screen. Couldn't get connected to the WiFi. Fitted sheet wouldn't stay on the bed.

8

Yvon

Jul 22, 2025

·

Stayed 2 nights

Check in was friendly. Got the king bed in an updated room but the room was definitely not 495 square feet with extra seating. There was no couch and coffee table just a lazyboy. Never see a hotel room with a beside table only on one side. Bistro table to eat at with only one chair. Balcony had no chairs so couldn't bring one of those in. Still good value for money.

10

Ava

Nov 4, 2025

·

Stayed 1 night

the room was spacious,quiet, and clean. very reasonably priced. very close to restaurants,etc.

8

Andrey

Nov 14, 2025

·

Stayed 1 night

Overall, the price is great, staff and service is good, hotel is well taken care of, but the neighbours have kept me up all night. The lockable door between two rooms was absolutely not soundproof. I could hear every word. They were on the speaker phone till 3 AM then arguing between themselves and at 5 AM. Their kid has woken up and they started screaming and yelling. Finally at 6 o’clock they woke me up again and that was it for my good night sleep. I guess next time if I stay there, I will ask an isolated room without any neighbors. Because that’s what I need is a good nights sleep in my business travel. Other than that hotel is awesome has been upgraded for the price they charge. I think you cannot find anything better.

6

Scott

Nov 3, 2025

·

Stayed 2 nights

Staff was courteous. Room was clean. However the Walls are not very sound proof?

4

Staceylynn

Sep 28, 2025

·

Stayed 1 night

Air-conditioner did not work.Tv/ cable issues (did not work)... ridiculous super think pillows( asked for options) they stated thats all hotel offered, ended up using bath towels as a pillows Only one night clerk and being solo he could not really help resolve and of these issues 2 OUT of 5 stars

6

Maja

Sep 2, 2025

·

Stayed 1 night

The bed is squeaky, and the AC is making a strange noise.

6

Shawn

Nov 2, 2025

·

Stayed 2 nights

Room was noisy

8

Bernard

Oct 23, 2025

·

Stayed 2 nights

Room had ceiling poorly repaired directly over bed

6

Lynai

Aug 12, 2025

·

Stayed 1 night

Just ok. Older hotel in need of an upgrade, rooms were a bit dingy but beds were clean and comfortable. Located far from downtown and near a loud road. Close to shopping and restaurants. Balconies were nice.

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AI-generated summary based on recent guest reviews

Service

Many mention friendly, accommodating front-desk staff. Others cite slow or unresponsive service, long check-in lines, and issues not being resolved.

Related guest reviews

10

Sabrina

Jul 18, 2025

·

Stayed 3 nights

The staff was friendly and helpful. They addressed all needs in a timely fashion.

8

Wendy

May 26, 2025

·

Stayed 1 night

Front desk staff were very friendly and accommodated an early check-in without charge. Great customer service!

10

Alicia

Jan 18, 2026

·

Stayed 1 night

Great value for money. Customer service was excellent.

8

Navjot singh

Aug 28, 2025

·

Stayed 1 night

August 24 ,2025 , Mr. Sharma didn’t know how to deal with guests. We waited for 5 minutes at the front office. I checked in around 9 pm, but he looked like he had just woken up. He didn’t talk to us properly, as if he didn’t want to work or see us in the hotel. He was very rude and had poor communication skills, even though he was working at the front office.” When we checked out from the hotel, there was another guy in the morning .Mr. Singh. He was a very nice person, always smiling, and he knew how to work and deal with guests. Keep it up, young man!!!!!

10

Donna

Oct 26, 2025

·

Stayed 1 night

I was only at this hotel for one night got in late left early the next morning as I was visiting a person who was in the hospital. It is a very clean hotel although it is older

2

Jennifer

May 29, 2025

·

Stayed 2 nights

Hotel and property are ok. The problem was how staff dealt with the noise. I had the unfortunate luck of being beside the room that had a birthday party. Got fed up with the noise at 1130pm. Went to staff to complain. Staff went up and found out that its a birthday party and they are cutting the cake and will be done at 1200am. That went to 300am ! I went down 6 times over 3 hours to front desk to ask them to turn it down. I even asked to change rooms, but was not offered. At 3 am, as staff let the party continue, I finally went to front lobby and slept on couch. The staff woke me up at 330am and told me that party members left and I can return to my room. Never had this happen before. They just kept saying they will be done in 20 minutes. Not good. Hotel and amenities were fine, in my opinion, stay would of been ok.

2

Denise

Oct 8, 2025

·

Stayed 4 nights

Curtains did not close. TV didn’t work properly. When asked for assistance the front desk didn’t have anyone at it for 10-15 min and no way to contact anyone. Front desk didn’t answer the phone when called. When we found staff they said to wait at the front desk. We were given wrong information about the tv and had to use google to sort out the issue because staff didn’t know how to work the tv and “she was the only one working by herself”. We had a four day stay and the room was left all four days with no housekeeping. We posted the sign on the door by 8:30 am each day and we did not receive any room services. Beds remained unmade, bathroom wasn’t cleaned and towels were not replaced. When we brought these concerns up to the front desk staff, she really didn’t listen to us or pay any attention to our concerns. Very disappointing stay and most likely won’t return.

6

Donato

Oct 17, 2025

·

Stayed 1 night

Check-in clerk was very inattentive.

10

Murray

Oct 6, 2025

·

Stayed 1 night

I stay there 3 or 4 times a year when in town working. The staff is great. Always smiling, always helpful. The price is reasonable as well. My son also stays there when travelling.

10

Shalyn

Nov 10, 2025

·

Stayed 1 night

Had a great stay. The staff are super friendly and helpful. Sonya checked me in and was wonderful.

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AI-generated summary based on recent guest reviews

Location

Convenient for drivers and close to shops and restaurants. However, it sits on a busy road where traffic noise carries, and a few guests felt the immediate area less comfortable at night.

Related guest reviews

10

Dan

Nov 12, 2025

·

Stayed 1 night

Staff are very courteous and friendly. Facilities are ok considering the price, and the location is great

8

Derwyn

Jun 2, 2025

·

Stayed 1 night

The hotel provides good value for the cost per night. has everything needed and comfortable bed. Found the outside area noisy and the room not very sound proof .

8

sang

Sep 27, 2025

·

Stayed 1 night

Good location, great price. Great value.

10

Dennis

Oct 12, 2025

·

Stayed 1 night

Clean room and close to everything

8

Sudip

Aug 6, 2025

·

Great location with everything within walking distance which makes life so easy !! Staffs were great !! I forgot the name of the lady staff who checked in for us and she was so accommodating !!! Overall a good experience !!! Two things I want to highlight as I went with my daughter 2 days for swimming in the evening and both the days there were no towels. We stayed for 4 nights and despite putting tag outside our room to clean the room housekeeping never took an initiative !! But overall a great day experience and I want to provide a honest feedback !! Hope management can look after this small issues 😊

10

Robert

Feb 24, 2026

·

Stayed 3 nights

The stay was so good I actually extended the stay by one more day! Only 30m from Kelowna the lovation works well!

8

Orazio

Oct 17, 2025

·

Stayed 2 nights

Good location and pleasant staff.

8

Michael

Aug 21, 2025

·

Stayed 3 nights

Great location if you are driving. Not much in walking distance. The halways and elevator we never vacumued the whole 4 days i was there but the rooms were very clean. Staff was amazing. I did have a leak in the ceiling and had ro change rooms. The ac was loud but worked great. Great stay for the price. Ill be back

10

Raman Preet

Jul 12, 2025

·

Stayed 3 nights

The property was worth the price. Keep in mind that it is located at the corner of a busy road so you hear the traffic at night which we actually didn't mind since we had the AC on in our room.

6

Lynai

Aug 12, 2025

·

Stayed 1 night

Just ok. Older hotel in need of an upgrade, rooms were a bit dingy but beds were clean and comfortable. Located far from downtown and near a loud road. Close to shopping and restaurants. Balconies were nice.

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AI-generated summary based on recent guest reviews

Dining

On-site restaurant/bar and breakfast are often unavailable or closed, so guests rely on nearby options. Online expectations do not always match what is operating.

Related guest reviews

8

Dustin

Jul 28, 2025

·

Stayed 1 night

Older property. Nice pool. Large rooms. Comfortable beds. Restaurant not open.

8

Bernadette

Aug 7, 2025

·

Stayed 1 night

Was disappointed restaurants wqa closed not sure why

6

Aaron

Oct 5, 2025

·

Stayed 1 night

Listing said it had a free breakfast included. This was not the case and was not communicated until the morning

4

Samantha

Sep 30, 2025

·

Stayed 2 nights

Dirty bathrooms, hot tub/pool area absolutely gross and hot tub super low. hallways/elevator floors so dirty, both restaurants are closed that are attached to the hotel.

6

Robert

Jul 1, 2025

·

Stayed 3 nights

Upon check in The room was mostly clean the carpet had clearly not been vacuumed, the bathroom and sheets were clean however the wrong size sheet was used on the bed. The halllways was unkept and not vacuumed. We had a leak in the bathroom ceiling front desk was made aware and they had is repaired promptly (condensation from the AC). Room service only emptied the trash and remade the bed not changed the sheets. The restaurant attached is currently closed for health and safety reasons. Was not the worst experience ever but not a luxury hotel

6

Brenda

Aug 30, 2025

·

Stayed 1 night

This property is on a very noisy street car and truck noise. The advertized on site restauant is closed. There are other meal options in the area. Room was big with 3 beds in one room.

10

Marie

Nov 29, 2025

·

Stayed 1 night

We were pleasantly surprised how nice this place was considering the low price point. Room was clean, lobby was inviting and personnel were friendly. Would definitely stay here again. We didn't get to stay long enough to try out the pool and the restaurant was closed for renos but I imagine they would be also meet my standards.

8

Michael

Jul 17, 2025

·

Stayed 1 night

A nice clean place but on a main road and limited dining options. Staff were friendly. Parts of the hotel are being renovated so restaurant and pub were both closed.

8

Carlos

Jun 28, 2025

·

Stayed 1 night

Great location. Hotel had some facilities closed.

10

Tom

Jun 25, 2025

·

Stayed 3 nights

Location is good. The restaurant needs to be reopened.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $40	5 $41	6 $40	7 $40	8 $40	9 $54	10 $61
11 $46	12 $40	13 $40	14 $41	15 $40	16 $47	17 $54
18 $39	19 $39	20 $39	21 $39	22 $39	23 $47	24 $54
25 $39	26 $39	27 $39	28 $39	29 $39	30 $46	31 $53

Su	Mo	Tu	We	Th	Fr	Sa
1 $39	2 $39	3 $39	4 $39	5 $39	6 $47	7 $53
8 $39	9 $39	10 $39	11 $39	12 $39	13 $47	14 $53
15 $39	16 $39	17 $39	18 $39	19 $39	20 $47	21 $53
22 $39	23 $39	24 $39	25 $39	26 $39	27 $46	28 $53
29 $39	30 $39

Divya Sutra Plaza and Conference Centre, Vernon, BC

Prices for Divya Sutra Plaza and Conference Centre, Vernon, BC

Monthly average prices

About this property

Location

Room options

Queen Kitchenette Room: 2 Queen Beds

Standard Room, 1 King Bed

Family Room

Queen Room, 2 Queen Beds

Pet-Friendly: 1 Queen Bed

Standard Room, 1 Queen Bed

Deluxe Apartment, 1 King Bed

Guest reviews of Divya Sutra Plaza and Conference Centre, Vernon, BC

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Divya Sutra Plaza and Conference Centre, Vernon, BC

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