Waqf Othman Bin Affan Hotel - فندق وقف عثمان بن عفان

People were nice. Hotel is well located. But bed bugs, old beds, small space made it not a great stay.

It did not meet the expectations except the location which is very good. I had following problems: There were no towels in the room ( when requested, I was told they are being cleaned!), clearly not enough in the system. How can u give someone room without towels, so had to wait. 2-Then realised there was no hand wash, shower jell etc 3- no toilet paper 4- ther was shower tray without any curtain or screen so water went all over the bathroom and created slip hazard 5- Shower head was leaking from the top when turned on 6- there was iron but no ironing board. The cables damaged with poorly wrapped sellotape, it was European plug but no matching socket, the housekeeping boy just pushed it in but kept creating sparking noise 7- finally I checked out and asked my luggage to keep till evening which they did but just left it unattended near reception did not put it safely despite requesting, I know in Madina most probably no one will steel it but I did feel uncomfortable. When I took it, no one asked for receipt, any one could have taken it!!

Convenient with all amenities. Except gotel is old.

Breakfast was not bad but the hot water doesn't work properly :((

Looking forward to coming back…!