Is parking available at the hotel?

Yes, free self-parking is available on-site. Limited parking is provided, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Does the hotel allow pets?

Yes, the property allows pets in specific rooms only, with a maximum fee of USD 10.00 per pet, per night, and a total maximum of USD 100.00 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 4:00 PM, and check-out time is at 11:00 AM. Late check-out is available for a fee of USD 40.00, subject to availability.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is provided for a surcharge of USD 30.00 per room (one-way). This service is available 24 hours, and guests must contact the property to arrange the transfer.

What accessibility features does the hotel offer?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in Rochester (Historic Southwest), within a 15-minute walk of Mayo Clinic and Mayo Clinic Hospital - Saint Marys Campus. It is 0.1 mi from Soldiers Field Veterans Memorial and 0.4 mi from Soldiers Field Golf Course.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, which is heated and available for guests to enjoy.

What are the policies for guests staying with children?

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for any specific requests regarding additional sleeping arrangements.

Centerstone Plaza Hotel Soldiers Field Rochester

Average nightly price at Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area by month, last 12 months (USD)
Month	Average price
January	$100
February	$96
March	$99
April	$103
May	$101
June	$103
July	$104
August	$101
September	$108
October	$105
November	$106
December	$105

What guests think

Across many reviews, Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area earns praise for its friendly staff, frequent Mayo Clinic shuttle, and on-site Twigs restaurant, while feedback often notes an older property with dated rooms and varying upkeep.

Many guests like the convenient location near Mayo and the free parking, plus a breakfast with decent variety. Common downsides include worn carpets and furniture, musty or smoke odors, slow or noisy in-room climate control, and occasional housekeeping or maintenance lapses. Facilities draw mixed feedback: the pool is popular, but the hot tub is often out of service, the gym is minimal, and the arcade or elevators sometimes need attention. Expect a practical, service-forward stay in an older property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is well liked and large, but the hot tub is frequently out of service and the pool area feels dated. The small gym and arcade need attention, and while parking is free, access can be inconvenient at times.

Related guest reviews

8

Lacey

May 10, 2025

·

Stayed 5 nights

Room was dated but functional and clean. Clean bedding, plenty of plug ins. Pool area clearly needs updating. The hot tub was closed. 'Workout' room had 3 machines. Breakfast had more variety than alot of hotels I've stayed at. Hot scrambled eggs, sausage, biscuits/gravy along with fresh fruits and a number of cold cereals, muffin/bagel/danish items. The attached Twigs restaurant is reasonably priced with a huge GF menu and so convenient to just reserve a table there at the end of a long day at Mayo. The shining star of the stay was the staff, particularly the shuttle drivers. Having the ability to use the shuttle for Mayo appts throughout really was a huge benefit that I can't quantify. Will definitely stay here again when I'm back in Rochester.

8

Catherine

Jul 1, 2024

·

Stayed 1 night

Great place, glad our dog was welcome. Because of parade we had to park 6 blocks away as there were no parking spots until the evening. Otherwise staff were lovely, facility good.

10

Alexis

Aug 10, 2025

·

Stayed 7 nights

Everything was good the staff is great, it is pet friendly and nice restaurant. The only con is the hot tub out of service.

6

Elizabeth

Sep 23, 2023

·

Stayed 4 nights

The hot tub was dirty. The pool area was dirty and old. The rooms are very outdated. The room was never cleaned in a 4 night stay. The lobby area is new and clean. The arcade was not taken care of with broken machines and missing pieces for games. The shuttle was convenient and great.

10

Grant

Jul 18, 2025

·

Stayed 1 night

Very nice stay.. Was hard to get to with all the road work right around the area. But is was well worth the effort. I have stayed in many hotels both for business and personal travel. I would rate this as my very favorite. Staff was very nice, everything was very clean. Room had plenty of space, very nice TV. Room was quiet. The Twiggs restaurant attached to the location was great with service, wait staff and the food. Parking was free and easy. Check out was a breeze. If I just need a getaway weekend, this is where I'll be going.

6

Ricardo

Sep 24, 2025

·

Stayed 1 night

Staff is nice but overwelmed. Pool is decent. Twigs, the Restaurant near by, is nice. I didn't like: Old vending macines only accepting cash. The gym is minimal, too bad, and too old. No water in the gym, no towels either. No weghts at all only 1 machine and three trail. Front desk staff have to deal with checkins and telephones so they are most of the time on the phone and the customers waiting (not their fault, they do the best they can). Furniture and carpets are old and wored out. Not enough electricity outlets.

8

Michael Thomas

Jul 25, 2025

·

Stayed 2 nights

This hotel had very friendly and helpful staff and the shuttle service to and from the hotel to the Civic center was convenient. The continental breakfast had nice variety. It would have been nice for the exercise room to have been stocked with wipes to sanitize the equipment after use and sweat towels, but other than this it was a very nice stay!

6

Edith

Aug 16, 2025

·

Stayed 5 nights

Hot tub was broke, Arcade machines had doors off and would eat quarters. Location was great but the amenities were not what I expected. Great place for adults, not kids.

10

DeAnna

Aug 21, 2025

·

Stayed 1 night

I appreciated the personnel and helpfulness of the staff when checking in/arranging a shuttle ride. Also appreciated that there is a gluten free dedicated restaurant on site, with options of room service, dine in, or pick up. My only complaints would be that there was no way to turn down the wall air conditioner below 70 degrees and the bed was rather hard. The parking lot is not handicap accessible- had to park up a hill behind the building and walk down with my cane and luggage in tow on the driveway. One could be dropped off at the front door but no valet parking so solo travelers such as myself would be out of luck. The other parking lot was across a busy road. Still, since they are close to Mayo, and that they have floors dedicated to patrons with pets, I would stay there again.

10

Rita

Jul 28, 2025

·

Stayed 1 night

The pool was amazing, the room was clean and comfortable, the free breakfast was good. Staff was friendly. Parking was a little strange, but we found a spot each time. We stayed at 6 different hotels on this trip and the pool at this hotel was the best maintained, the best temperature, and was the largest.

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Cleanliness

Cleanliness is mixed: many guests found rooms clean, but recurring reports cite dirty or worn carpets, musty or smoke odors, and occasional housekeeping misses like hair in bathrooms or bugs.

Related guest reviews

4

Brenda

Oct 3, 2024

·

Stayed 2 nights

Staff as very over the top helpful, breakfast was super convenient and decent, rooms were very beat up, socks stuck to stained dirty carpeting, walls were dirty and scuffed up, pillows smelled like someone’s sweat, bedding was stained and dingy.

6

Gerhard

Mar 7, 2025

·

Stayed 3 nights

It’s a fair nice place — BUT THE CARPETS ARE OUTRIGHT FILTY!!! Not well maintained !!

10

Niki

Jul 16, 2025

·

Stayed 1 night

Love this place👍. Staff was awesome, room spacious, comfy and clean, great amenities, good food on site and very convenient location. Will stay here again. Loved it😁👍😁

4

Devin

Aug 26, 2024

·

Stayed 1 night

Found it to on the dirty side and old. Plumbing in the bathroom clearly needs work. The toilet barely flushed and the shower barely drained.

4

Nicole

Jun 16, 2024

·

Stayed 1 night

There was hair in the tub and just overall the hotel was dirty. The iron also stained my shirt and the front desk didn't seem to care.

6

Drew

Nov 4, 2025

·

Stayed 1 night

Location was great and loved being connected to Twigs. Hotel was not clean. Room had bugs on the floor, hallways smelled like marijuana smoke. Nice to have a pool and a hot tub for some family fun. Some good, some not so good!

4

Sierra

Aug 16, 2023

·

Stayed 1 night

The entry seemed newly redone, but the other floors smelled musty and our room smelled like wet dog. There were large water stains on the ceiling (we were on the 2nd floor), there was a "step" like area under the carpet that was a tripping hazard and very obvious water damage in the shower area. The matress was old and shaped like an upside down U, with a small mountain in the middle. The pillows were tiny, throw pillow sized, and the sheets were so thin you could see the mattress thru them. The furniture was cloth and looked unclean. I wore my sandals while walking around because the carpet felt gross. Coffee in the room tasted putrid and smelled like feet. Staff was great, but will not stay there again. Restaurant had the tiniest chicken sandwich and a mojito with no rum. All food had 0 seasoning. Disappointing.

2

Breanna

Aug 7, 2024

·

Stayed 2 nights

Check in was nice and easy when we got to our room I realize I had booked the wrong room the front desk staff kindly changed it right away. However, when we got to the new room, it was filthy. The bathroom looked like it hadn’t been cleaned there was hair on the floor and in the sink there was stuff all over the walls in the shower, and I actually found a necklace next to the bed so I’m not sure the room was actually cleaned at all.

8

Robert

May 22, 2024

·

Stayed 3 nights

Room was very clean and updated. Our wallAirConditioning unit was struggling to cool and noisy. Common areas need some updating.

10

Kim

Dec 11, 2025

·

Stayed 2 nights

Excellent hotel. Will definitely stay here again. Very clean and staff was very friendly. Loved the shuttle to the Mayo Clinic.

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Rooms

Rooms vary widely: many are spacious or quiet, but decor and furnishings are dated, especially in the extended-stay buildings. Guests often note noisy or weak climate control and maintenance issues with TVs, plumbing, or mattresses, though suites can be practical.

Related guest reviews

8

Devon

Oct 22, 2025

·

Stayed 4 nights

Was in town for a big swim meet. Loved having basically an apartment for several days. May things to walk to. Could use a deep clean and some needed upgrades (getting AC to your room via a fan from the main room is loud and no ideal).

4

Sonya

Jun 14, 2025

·

Stayed 3 nights

I have stayed here 2x before and not much has changed. I don't mind dated but things not working is very irritating. The ac could not cool the bedroom and it was not even that hot out, the fridge door would not stay shut, the shower did not drain properly. Will not be staying here again.

10

Brian

Sep 3, 2025

·

Stayed 1 night

Close to Mayo Clinic. The shuttle was wonderful! Staff friendly. Room was clean. Easy parking. Internet a bit slow. Breakfast was so so. Biscuits ice cold. Need a waffle maker.

8

DEBRA

Feb 25, 2024

·

Stayed 2 nights

We had a pleasant stay during the BB Tournament this weekend. We stayed in a one bedroom unit next to the main hotel. We enjoyed the up close parking and the kitchen and dining room areas. However, the couch was ripped up and the room was over 75 Degrees the entire stay. The heat was NOT on and we had to run the A/C to cool the room down. The room definitely needs some updating. Otherwise, we really enjoyed our stay!

8

Martin

Jun 17, 2025

·

Stayed 1 night

Older hotel but clean. Wall ac units that click off and on, very noisy

6

Cindy

Jul 15, 2025

·

Stayed 8 nights

The room did not have adequate Air Conditioning for how hot it was. The condition of the room was very worn out and old. Complained to the front desk nobody seemed to care that it was 79 degrees in the room where my wife was recovering from major surgery. I would not recommend the extended stay rooms with kitchens because the kitchens are not stocked with adequate cleaning supplies and other basic necessities. I did like the staff very much.

4

Natia

May 27, 2025

·

Stayed 3 nights

Not sure what the rooms in the main hotel are like but the extended stay rooms are comparable to cheap, outdated motel rooms. Would not recommend.

8

Carol

Apr 7, 2025

·

Stayed 2 nights

Everything was excellent, except the Mattress in Room 213. The Mattress would not hold its shape, it would collapse on the left side (looking at it) and was very uncomfortable to lay on. The Mattress needs to be replaced. Everything else was excellent, Service, Clean, employees great, and the breakfast was outstanding. Would definitely stay here again.

6

Paula

Jun 18, 2024

·

Stayed 2 nights

The room was in a detached building which was not apparent to me when I reserved. Not so bad as it was warm, though rainy. But in bad weather this is important information. Room was okay, but very dated furniture. Old carpeting.

4

Joshua

Jul 15, 2025

·

Stayed 1 night

I do not recommend this property because we had a poor experience with the 2 bedroom extended stay room. The air conditioning was inconsistent and wasn't able to cool the room during the heat of the day. The Front desk was not able to do anything even after complaining. Otherwise, the staff was very nice.

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Service

Service is a strong point, with friendly, accommodating staff and an excellent, frequent shuttle to Mayo and nearby stops. A few guests reported slow or unfriendly front-desk interactions or billing issues during busy periods.

Related guest reviews

10

Cindy

May 13, 2025

·

Stayed 1 night

Great hotel. had a wonderful meal at the on site restaurant Twigs. Extraordinary customer service from every single staff member.

6

Susan

Oct 10, 2024

·

Stayed 1 night

nice having shuttle to mayo clinic. great breakfast choice. Hotel over charged me for my room. did not match my reservation quoted amount which did included taxes.

4

David

Jul 18, 2025

·

Stayed 1 night

Desk staff didn’t know what they were doing, were rude about it, and blamed others. Customer service was not good at all, and they didn’t seem to care.

10

Niki

Jul 16, 2025

·

Stayed 1 night

Love this place👍. Staff was awesome, room spacious, comfy and clean, great amenities, good food on site and very convenient location. Will stay here again. Loved it😁👍😁

10

Rachel

Nov 16, 2024

·

Stayed 5 nights

They understand hospitality. Excellent free continuous shuttle service to Mayo Clinic, grocery store, etc. Ample free breakfast with variety. Very clean. Friendly & helpful staff. Close to Mayo/ downtown. We’ll be back.

10

Robin

May 26, 2025

·

Stayed 6 nights

Front desk staff were exceptionally friendly and helpful. OK, we stayed for six nights, since we had appointments at the Mayo Clinic - I feel like the hotel goes out of its way to feel like your “home away from home” while in Rochester. I’d definitely stay there again!

10

Rachel

May 22, 2025

·

Stayed 2 nights

This was our second stay over the past year and we will be back in six months. The hotel is always clean, the linens are clean, but unscented detergent used… This is a real plus if you have allergies like I do! Friendly and responsive staff. Good breakfast. The shuttle service between the hotel and Mayo (or grocery store, etc.) is excellent. They have two buses that are running constantly with friendly and helpful drivers. It’s an older building but well maintained and after having tried other places, we will always come back here.

6

Deborah

Nov 11, 2023

·

Stayed 1 night

I was very disappointed that after I drove 5 hrs straight to stay at this Hotel to be able to take my Dad to the Mayo Clinic the next day I had to wait quite awhile the desk to be waited on. No one was at the counter I waited a little bit and then began to call the motel back to back thinking that would bring someone out of the back room where I heard voices coming from but that person did not care to even come out and answer the phone. Finally a gentleman that works there went and got the girl out of that room. She seemed unbothered that but a customer out there waiting. The Hotel is very nice other than that. Bathrooms are a little outdated but other than that everything was fine.

10

Leslie

Apr 14, 2025

·

Stayed 2 nights

Can't say enough good about Jay at the front desk. Caring, understanding and very helpful. Centerstone is more than a place to stay. It is a haven for those of us being treated at Mayo Clinic.

10

Kim

Dec 11, 2025

·

Stayed 2 nights

Excellent hotel. Will definitely stay here again. Very clean and staff was very friendly. Loved the shuttle to the Mayo Clinic.

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Location

Very convenient for Mayo Clinic visits; many guests walk a few blocks or use the shuttle. The neighborhood has restaurants and parks nearby, though construction or parking layouts sometimes complicate access.

Related guest reviews

10

Marla

Aug 23, 2025

·

Stayed 1 night

Close to Mayo Clnic with hotel providing very convenient shuttle service.

10

Robin

Mar 20, 2025

·

Stayed 1 night

Very convenient to Mayo clinic and St Marys hospital.

10

Tammy

Jun 21, 2025

·

Stayed 1 night

It was close to our venue. We didn’t like the construction around the area.

10

Megan

Jan 4, 2024

·

Stayed 1 night

An excellent choice for anyone visiting Rochester! Very walkable and close to shopping, parks, restaurants, and--of course--Mayo Clinic. The staff was very helpful and thoughtful and the onsite restaurant was excellent. Highly recommend!

10

Byron

Oct 3, 2025

·

Stayed 2 nights

Easy walk to Mayo clinic! The outdoor patio was a great place to unwind after long days of appointments at the Mayo clinic.

10

Roger

Jul 16, 2025

·

Stayed 3 nights

Location was convenient to Mayo Clinic, a 2 1/2 block walk. Shuttles were offered but we chose to walk. Very quiet, never heard talking or noise from hallway or other rooms. Breakfast was good, several offerings. Free parking. Enjoyed our stay. Older hotel but provided what we needed.

10

Jane

Sep 27, 2023

·

Stayed 1 night

Great location & the best restaurant!! Staff is friendly & we can walk to a lot of places

10

Thomas Leo

Aug 29, 2025

·

Stayed 3 nights

It was just a wonderful experience and stay. The staff was great, the room was large and comfortable, it was walking distance to the Mayo clinic but transportation was great if we wanted it. Just enjoyable all in all.

10

Kara

Jun 25, 2024

·

Stayed 1 night

Wonderful service. Spacious, clean, and comfortable room. We love this hotel! Easy walking distance to my appointments at Mayo. Love the free parking as well!

8

Suzanne

Jul 18, 2025

·

Stayed 1 night

Nice location. Close enough to the medical facilities to walk.

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Dining

The on-site Twigs restaurant is a major plus, frequently praised for good food, value, and a rare dedicated gluten-free kitchen; room delivery is available. Breakfast provides a wide selection, though several guests found some hot items lukewarm or average.

Related guest reviews

8

Bai

Dec 5, 2025

·

Stayed 1 night

Bed was good. Tub faucet leaks when simply shut off so it had to get tightened. I couldn’t I tighten it I had to call maintenance bc I didn’t want to break something… breakfast was half decent, eggs were cold.

10

Amy

Jun 11, 2025

·

Stayed 1 night

I’ve stayed at a number of places for Mayo visits and this place is top of my list. Service is top notch, the breakfast offering is much better than others, and the restaurant was incredible. I had a diet restriction for testing I was having done and the restaurant manager made sure I was taken care of with something that wasn’t even on the menu!

6

Shawn

Aug 15, 2025

·

Stayed 4 nights

Shower head sucked and the eggs at breakfast weee horrible

8

Sherry

Jul 25, 2025

·

Stayed 1 night

Good downtown location and nice friendly place! The restaurant was so handy and they delivered food to your room! Would definitely stay here again!

10

Pamela and Cary

Nov 25, 2025

·

Stayed 3 nights

The staff here were the most kind, caring, efficient and joyful staff that we've encountered. The hotel was immaculate, but a bit dated. Twigs Restaurant, in the hotel, had amazing food! We highly recommend it for any meal. Breakfast had a large variety of foods, drinks, etc. and was well maintained. We were only blocks away from the Mayo Clinic for appointments, tours, and could easily walk and enjoy all the architecture in the neighborhood! The shuttle service was quick, efficient and clean, and a nice, comfortable ride. There are plenty of stores & restaurants nearby.

10

Brenda

May 19, 2024

·

Stayed 1 night

Good breakfast, Twigs restaurant great, outdoor seating nice.

8

Ronald

Oct 23, 2025

·

Stayed 1 night

food was luke warm

10

Colin

Jul 20, 2025

·

Stayed 4 nights

Was a nice hotel, great breakfast spread in the morning, nice bar n grill in the lobby, and room was clean, would stay again!

10

Brenda

Oct 24, 2024

·

Stayed 1 night

Clean, excellent attached restaurant, which has a separate gluten free kitchen. As someone with celiac disease who needs this, this is extremely rare! Front desk staff friendly and so helpful!

10

Rita

Jul 28, 2025

·

Stayed 1 night

The pool was amazing, the room was clean and comfortable, the free breakfast was good. Staff was friendly. Parking was a little strange, but we found a spot each time. We stayed at 6 different hotels on this trip and the pool at this hotel was the best maintained, the best temperature, and was the largest.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $116	2 $101	3 $100
4 $107	5 $107	6 $106	7 $108	8 $115	9 $117	10 $99
11 $99	12 $99	13 $107	14 $105	15 $121	16 $119	17 $105
18 $98	19 $98	20 $105	21 $103	22 $101	23 $104	24 $103
25 $98	26 $98	27 $103	28 $97	29 $105	30 $105	31 $111

Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area

Prices for Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area

Monthly average prices

About this property

Location

Room options

Room, Smoking (Extended Stay- Queen Bed-Murphy Bed)

Room (Extended Stay-Queen and Murphy Bed)

Room, Multiple Beds, Smoking (Extended Stay)

Room (Extended Stay-King Bed and Murphy Bed)

Premier Room, 1 Queen Bed, Accessible

Premier Room, 1 King Bed with Sofa Bed

Premier Room, 2 Queen Beds

Guest reviews of Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28	29 $145	30 $116