Fairfield Inn & Suites Jackson Airport

Has a pool, breakfast was big. Room was nice. Good area

Emily at the front desk was really nice. The room felt clean. Beds were really comfy!. Breakfast was great! Only a few negatives. The hall floor was sticky the night we got in. Someone must of spilled something along there way. The pool was closed. It is the end of March but we were expecting a pool. There was no hot tub. Although my daughter went to the gym and the machines were nice and clean. Overall I would stay there again!

When we arrived we were informed the elevator was out of service. Me and my 75 year old mother had to carry our luggage up 3 flights of stairs. When we asked for a room on the 1st floor the person checking us in rudely said there werent any available. She offered no other help. When we got to our room the AC was on and set to 57 degrees.

Location for the Braves stadium convenient, pool was green and not swim able

The app said it had a hot tub. It didn't. Other than that, it was perfect

After a long work day the water pressure in the shower was magnificent!!! Peace and quiet during the nights and nice little gym.

This hotel is very old. There is no hot tub. If you want any kind of cleaning service you have to tell the front desk which I wasn't informed about. The breakfast is pretty good. However, I got charged for using the Wi-Fi $7 a day which I'm not sure why. The rooms are very dark and they could have been cleaned a lot better. You have to walk into the shower to turn it on and then you get blasted with cold water. Would I go back? Probably not.

Pool was closed. If you were with children they need some activities. Break fast was same everyday no change. Room carpet need to change or put air freshener..

I was very disappointed with this hotel. The desk clerk was not friendly or pleasant.The elevator was broken and we had to carry our luggage upstairs. Our access to the stairs was blocked because they were replacing carpet on that ends of the hall so we had to use the stairwell that was furthest from our room. Housekeeping did not come to our room, so I had to go to the front desk to get more towels, coffee, and toilet tissue. The clerk told me she didn’t have any tissue and would have to switch out rooms if we ran out (fortunately we didn’t).

Tripping hazards The elevator didn't work The lady was rude, and not sympathetic about the elevator not working with an older guest that they put on the third floor.

Room was immaculate and clean. Staff all friendly and professional. Loved this hotel.

Property old. Smelled like weed. Also, saw a baby roach in the bathroom area.

Breakfast had a variety but was barely warm. The room we were assigned had mold in the window, not able to adjust the temperature. The front desk clerk was amazing and switched us to a new room(which she admittedly put us in a one bed not 2 bed. But changed us and apologies for the mistake. I appreciated her! The beds were comfy but the carpet was questionable. Probably would not stay here again. But kudos to the clerks amazing (and filling from other hotel)

clean room, excellent staff, breakfast staff made sure everything was stocked and clean

The front office staff were very helpful and friendly. The room was spacious but not thoroughly cleaned. There were stains on the wall paper behind the toilet where it had not been cleaned in a long time. The carpet had not been vacuumed and the bathroom floor looked like it had not been wiped down.

The room was very clean and comfortable, and the next morning, the breakfast staff was so friendly, helpful and courteous.

The room was OK, but the bathroom floor was greasy like a fast food restaurant bathroom. I could see my shoe print in the floor "grease". The staff were fine. They did serve a great hot breakfast.

I wish i could submit a video there were roaches in the room on the walls and in the beds.

The first room we were given had a very musty odor and the carpet was slightly damp. They did give us a different room upon request. It was better but still had a slightly musty odor.

Check in was fast and front desk clerk was nice and informative. Property is well taken care off. Room is spacious and clean except only complaint is the smell of cigarette smoke in the room, a previous guest has smoked in the room even tho it’s a none smoking room and the smell is still well imprinted in the room. The room needs to be air out for a while for the smell to leave the room. 124

Big room, I hate when there is barely a path around the bed! Comfortable with fluffy towels and nice amenities. What we didn’t like was the difficulty adjusting the temperature.

Nice stay. The desk agent on duty when we checked in was very helpful and changed my room. Room was nice- only condition problem was the thermostat was tricky to adjust- could not stop AC. Otherwise property is in great shape. Easy on and off I20. Best value in Jackson- we’ll be back.

The bed was comfortable. The AC was very noisy. Room could use an upgrade but we was only staying 1 night so it was fine for us . The breakfast was very good - bacon , sausage , eggs ,muffins , biscuits , waffles and oatmeal - too much to name . The staff was very nice.

lighting in the room is very insufficient especially in the bathroom

The front desk representative was very knowledgeable of the hotel information. I like the fact that the check out time is 12 noon. My dislike of the hotel is that it's dated. The toilet flushed loudly, the lights in the bathroom area were really dim.

Difficult to turn on shower without getting wet as the handle is behind fixed shower panel

Extremely loud noise due to being right on interstate. Appears to have homeless people on the grounds sleeping. Booked price $122, charged $150 will work this out at checkout.

Bathtub was very slippery.

Needs better lighting in the room too dark

The bed was absolutely delightful. My husband and I slept like a baby! Safe area, right off the interstate, very safe and secure area, plenty of food choices! Only downside is the room looks absolutely nothing like the pictures. It’s just your BASIC hotel room! I am a Marriott Fanatic! This by far was not what I’m used to when it comes to a Marriott property! Lastly, I requested a walking in shower and got a tub/shower combo..

Nice stay. The desk agent on duty when we checked in was very helpful and changed my room. Room was nice- only condition problem was the thermostat was tricky to adjust- could not stop AC. Otherwise property is in great shape. Easy on and off I20. Best value in Jackson- we’ll be back.

The staff was great. My friend forgot his wallet in the room and they called us to let us know. They were very kind and helpful.

We arrived at 3 am, and Cartelia was so helpful and all smiles! She made our check in process super easy! The room was clean and comfy! It was a quick overnight stay, but we got great sleep!

The hotel itself was ok but the room was pitiful. There was leftover food from previous guest in the refrigerator. It smelled really bad so I could not use the refrigerator The trash can liners were laid over the side of the trash cans. I guess they thought I worked there and would put them in the cans myself…wrong. The coffee maker had a note on it (I guess from previous guest) that said the carafe does not fit the coffee maker. No one bothered to correct this before my visit. Tried to turn on the TV but it was unplugged. Plugged it in and watched tv for about five minutes until remote died. That must have been why previous guest unplugged it since you could not turn it off. I tried to call the front desk to ask for a remote but only received a busy signal on multiple attempts. Had to walk down to front desk to ask for a new remote. Front desk told me to go get the one that did not work and that they would replace it. No offer to bring one to my room. There was only two towels and one wash cloth (total) provided for my wife and I to use. No bath mat for the tile floor. I was worried about being close to the airport and the noise but the A/C unit rattling was loud enough to drown out the largest of aircraft. Staff was not friendly at all. The area around the hotel is nice and there are several other hotels to choose from in the area. Take my advice do NOT chose this one

clean room, excellent staff, breakfast staff made sure everything was stocked and clean

When we arrived we were informed the elevator was out of service. Me and my 75 year old mother had to carry our luggage up 3 flights of stairs. When we asked for a room on the 1st floor the person checking us in rudely said there werent any available. She offered no other help. When we got to our room the AC was on and set to 57 degrees.

The room was very clean and comfortable, and the next morning, the breakfast staff was so friendly, helpful and courteous.

Don't desk clerk was very unhelpful, she was way more interested in her personal call she was on even while helping us checking in. We got into our room to find out the tv was not working and requested another room...boy did we put her out! Hair all in the bathroom area.

I was very disappointed with this hotel. The desk clerk was not friendly or pleasant.The elevator was broken and we had to carry our luggage upstairs. Our access to the stairs was blocked because they were replacing carpet on that ends of the hall so we had to use the stairwell that was furthest from our room. Housekeeping did not come to our room, so I had to go to the front desk to get more towels, coffee, and toilet tissue. The clerk told me she didn’t have any tissue and would have to switch out rooms if we ran out (fortunately we didn’t).

The staff was amazingly helpful.

Nice stay. The desk agent on duty when we checked in was very helpful and changed my room. Room was nice- only condition problem was the thermostat was tricky to adjust- could not stop AC. Otherwise property is in great shape. Easy on and off I20. Best value in Jackson- we’ll be back.

Great location! Hot breakfast and good coffee. Friendly staff, clean rooms, comfortable bed....I'll stay here again.

Great stay as we passed through Pearl. The fire alarm went off during the day but they repaired it quickly. Great area near Bass Pro, restaurants and the baseball stadium.

Location was convenient. Amenities were awesome.

Air conditioner was loud and smelled moldy. Staff was not very friendly. The hotel is a little too close to the freeway.

Very good location for dining. Walking distance to the movie theater and 5 minutes from the outlet mall.

Great hotel for the price plenty of places to dine within walking distance

Everything was good about room, area felt safe and well lit

Close to I 20.

Clean, comfortable and very close to numerous restaurants {Many within walking distance}.

Very good hot breakfast.

The lady that worked the desk Saturday morning 14 January, woke me up at 5:30am via telephone just to tell me that breakfast won't be served that morning. I had two other friends staying in different rooms that also said they got that phone call. So I'm pretty sure she woke up the entire hotel just to let us know they weren't going to provide what they offer. Other than that I enjoyed my stay.

Hotel was on route of our trip. Host was nice. Room was clean. Breakfast was a disappointment.

DO NOT claim you have continental breakfast and then throw out a few wrapped muffins from a convenience store. We chose this property to avoid having to go elsewhere for breakfast yet that is exactly what we had to do. Staff curt and unapologetic

The bed was comfortable. The AC was very noisy. Room could use an upgrade but we was only staying 1 night so it was fine for us . The breakfast was very good - bacon , sausage , eggs ,muffins , biscuits , waffles and oatmeal - too much to name . The staff was very nice.

Breakfast had a variety but was barely warm. The room we were assigned had mold in the window, not able to adjust the temperature. The front desk clerk was amazing and switched us to a new room(which she admittedly put us in a one bed not 2 bed. But changed us and apologies for the mistake. I appreciated her! The beds were comfy but the carpet was questionable. Probably would not stay here again. But kudos to the clerks amazing (and filling from other hotel)

This hotel is an older property and very average. Breakfast is not recommended.

clean room, excellent staff, breakfast staff made sure everything was stocked and clean

Breakfast menu was fresh. AC in room was perfect.

Great hot breakfast although it wasn't listed as an amenity on the website. Great stay with several places to eat nearby.