Avg. for November
Select dates to see prices and availability
Avg. for November
Nightly prices at Hotel Chicago West Loop, SureStay Collection by Best Western average $91 in January, the cheapest month, and $225 in September, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $91 |
| February | $96 |
| March | $125 |
| April | $126 |
| May | $198 |
| June | $205 |
| July | $186 |
| August | $202 |
| September | $225 |
| October | $172 |
| November | $112 |
| December | $94 |
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Nov · $112
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Most expensive: September (~$225)
Cheapest: January (~$91)
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands and a vending machine.
Business amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out.
Rooms
Make yourself at home in one of the 115 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
Located in Chicago (Near West Side), Hotel Chicago West Loop, SureStay Collection by Best Western is within a 10-minute walk of Rush University Medical Center and United Center. This hotel is 0.6 mi (0.9 km) from University of Illinois Chicago and 0.9 mi (1.4 km) from Credit Union 1 Arena.
What's nearby
Rush University Medical Center(0.3 miles)
United Center(0.5 miles)
University of Illinois Chicago(0.6 miles)
Credit Union 1 Arena(0.7 miles)
Milwaukee Avenue(1.5 miles)
311 S Wacker Dr(1.7 miles)
Willis Tower(1.7 miles)
Skydeck Ledge(1.7 miles)
Anna and Frederick Douglass Park(1.8 miles)
Chicago Board of Trade Building(1.9 miles)
Chicago Riverwalk(2 miles)
State Street(2.1 miles)
Harold Washington Library Center(2.2 miles)
Merchandise Mart(2.2 miles)
CIBC Theatre(2.2 miles)
Chicago Midway Airport (MDW)(11.4 miles)
Chicago O'Hare Intl. Airport (ORD)(17.6 miles)
Chicago, IL (PWK-Chicago Executive)(32.7 miles)
Chicago, IL (DPA-Dupage)(39.5 miles)
Non-Smoking Rooms
Business Center
Housekeeping
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Rush University Medical Center (0.3 miles)
United Center (0.5 miles)
University of Illinois Chicago (0.6 miles)
Credit Union 1 Arena (0.7 miles)
Milwaukee Avenue (1.5 miles)
311 S Wacker Dr (1.7 miles)
5
Room details
Sleeps 2
4
Room details
Sleeps 2
7
Room details
Sleeps 2
4
Room details
Sleeps 2
4
Room details
Sleeps 2
4
Room details
Sleeps 2
Based on 1,188 verified reviews
Business
30%
Couple
33%
Family
14%
Group
13%
Solo
7%
AI-generated summary based on recent guest reviews
At Hotel Chicago West Loop, SureStay Collection by Best Western, travelers consistently praise the walkable location near the United Center and the friendly, helpful staff, while noting very compact rooms, limited onsite parking, and basic amenities geared toward short stays.
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What guests think
At Hotel Chicago West Loop, SureStay Collection by Best Western, travelers consistently praise the walkable location near the United Center and the friendly, helpful staff, while noting very compact rooms, limited onsite parking, and basic amenities geared toward short stays.
Cleanliness and maintenance are inconsistent, with repeated mentions of dirty floors or linens, foul lobby odors, and occasional pest reports alongside many reviews describing tidy rooms. Several guests experienced unreliable Wi‑Fi, small or malfunctioning TVs, and noise from thin walls or upstairs rooms. Service is usually warm, but some report disorganization, billing issues, or unhelpful interactions during busy check‑in times. Overall, expect a simple stay focused on convenience for United Center events.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are basic. Onsite parking is very limited and a nearby garage often closes overnight or on weekends; Wi‑Fi reliability is inconsistent; the small gym and breakfast/coffee setups are minimal and sometimes out of order; there’s no pool or bar.
Related guest reviews
DAVID
Aug 21, 2025
·
Stayed 2 nights
Lisa
Jul 29, 2025
·
Stayed 2 nights
Eric
Jul 13, 2025
·
Stayed 1 night
Daniel
Jun 19, 2025
·
Stayed 2 nights
Adam
May 21, 2025
·
Stayed 1 night
Rick
Feb 28, 2025
·
Stayed 3 nights
koakoa
Dec 8, 2024
·
Stayed 2 nights
Daniel
Dec 7, 2024
·
Stayed 1 night
TERRY
Jun 14, 2024
·
Stayed 4 nights
Mesha
Jun 9, 2024
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback on cleanliness is mixed. Many guests found rooms clean, but others reported dirty floors or linens, bad odors, and occasional pests.
Related guest reviews
Inderpal
Sep 30, 2025
·
Stayed 2 nights
Sydney
Sep 18, 2025
·
Stayed 1 night
David
Aug 5, 2025
·
Stayed 1 night
JT
Aug 5, 2025
·
Stayed 2 nights
Heather
Jun 1, 2025
·
Stayed 2 nights
Cody
Mar 5, 2025
·
Stayed 1 night
Gary
Oct 29, 2024
·
Stayed 1 night
Kavin
Jul 18, 2024
·
Stayed 3 nights
sandra
May 31, 2024
·
Stayed 1 night
Amy
Aug 18, 2023
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Rooms
Rooms are very small and basic, with some comfortable beds but frequent noise from thin walls and occasional issues with TVs, showers, or Wi‑Fi. Many include large fridges and microwaves, which some appreciated.
Related guest reviews
Carlos
Oct 20, 2025
·
Stayed 2 nights
Amanda
Sep 19, 2025
·
Stayed 1 night
Sydney
Sep 18, 2025
·
Stayed 1 night
Kevin
Aug 1, 2025
·
Stayed 3 nights
Joann
Jul 13, 2025
·
Stayed 2 nights
monny
Jun 19, 2025
·
Stayed 1 night
martha Clare
May 4, 2025
·
Stayed 2 nights
Matt
Mar 10, 2025
·
Stayed 1 night
Melinda
Jun 10, 2024
·
Stayed 1 night
Lian Wu
Oct 5, 2023
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Service
Service is often praised as friendly and helpful. However, recurring reports cite disorganized or delayed check‑ins, billing or reservation errors, and occasional rudeness.
Related guest reviews
Douglas
Nov 30, 2025
·
Stayed 2 nights
Whitney
Nov 17, 2025
·
Stayed 2 nights
Carlos
Oct 20, 2025
·
Stayed 2 nights
Melissa
Sep 10, 2025
·
Stayed 1 night
Ruth
Aug 18, 2025
·
Stayed 1 night
Sarah
Jun 29, 2025
·
Stayed 2 nights
Elizabeth
Jun 22, 2025
·
Stayed 2 nights
JAMES
May 2, 2025
·
Stayed 1 night
paul
Dec 16, 2024
·
Stayed 1 night
Maria
Mar 31, 2024
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Location
Exceptionally convenient for United Center events and accessible to transit; several guests felt safe walking, though a few found the area uneasy late at night.
Related guest reviews
Dawn
Oct 27, 2025
·
Stayed 1 night
Amanda
Sep 19, 2025
·
Stayed 1 night
Sydney
Sep 18, 2025
·
Stayed 1 night
KIMBERLY
Aug 16, 2025
·
Stayed 2 nights
Valerie
May 13, 2025
·
Stayed 1 night
Kiara
Oct 30, 2024
·
Stayed 1 night
Stanley
Nov 4, 2023
·
Stayed 1 night
Peifen
Nov 1, 2023
·
Stayed 1 night
Katherine
Oct 30, 2023
·
Bruce
Oct 25, 2023
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Dining
On‑site options are very limited to grab‑and‑go snacks, coffee, and a basic continental setup that is sometimes unavailable. Guests often rely on nearby restaurants, including several casual Mexican spots and a tavern with an event shuttle.
Related guest reviews
DAVID
Aug 21, 2025
·
Stayed 2 nights
Anders Folkmar
Jul 31, 2025
·
Stayed 3 nights
Raquel
Jul 28, 2025
·
Stayed 1 night
Emmanuel
Jul 23, 2025
·
Stayed 1 night
Maryellen
Oct 26, 2024
·
Stayed 2 nights
Matthew
Feb 26, 2024
·
Stayed 1 night
Lisa
Nov 5, 2023
·
Stayed 1 night
Peifen
Nov 1, 2023
·
Stayed 1 night
Kathleen
Oct 31, 2023
·
Stayed 2 nights
Judith
Oct 31, 2023
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
robert
2 weeks ago
·
Stayed 3 nights
Richard
2 weeks ago
·
Stayed 2 nights
Paige
3 weeks ago
·
Stayed 2 nights
Morgan
4 weeks ago
·
Stayed 1 night
Fabiola
Sep 29, 2026
·
Stayed 1 night
Check-in
Check-out
From 16:00 to 02:00
Before 12:00
The property allows pets in specific rooms only, with a pet fee of USD 50 per pet, per stay. Service animals are exempt from fees.
Check-in is from 4:00 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
The property has limited wheelchair accessibility, including accessible facilities. Specific details about features like step-free entrances or pool access are not provided.
The hotel is located in Chicago's Near West Side, within a 10-minute walk of Rush University Medical Center and United Center. It is approximately 0.6 miles from the University of Illinois Chicago and 0.9 miles from Credit Union 1 Arena.
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Over the next 60–90 days, room rates at Hotel Chicago West Loop, SureStay Collection by Best Western in Chicago typically land around $130 a night for two guests, ranging from $99 to $188 on individual dates.
February is the quietest month to visit Hotel Chicago West Loop, SureStay Collection by Best Western in Chicago, while demand builds through spring and peaks in December. If you prefer fewer crowds and easier availability, plan for a winter trip in February.
January is the cheapest month to stay at Hotel Chicago West Loop, SureStay Collection by Best Western in Chicago, averaging $107 a night; September is the priciest at $265. January’s lower rates come even though February is the quietest month for crowds.
Set in Cook County, Hotel Chicago West Loop, SureStay Collection by Best Western is close to Rush University Medical Center, United Center and the Chicago Riverwalk, making it convenient for couples and business travelers. The hotel sits in a central city and business-focused neighborhood with easy access to downtown sights.
Hotel Chicago West Loop, SureStay Collection by Best Western is cheaper than 11 of 18 comparable hotels nearby, with a typical median of $161 a night versus about $170 for peers.
The current price at Hotel Chicago West Loop, SureStay Collection by Best Western in Chicago is $168 per night for 2 guests, which is low for this hotel: about 35% below its $256 average over the last 60 days. Most nights over that period fell between $177 and $578.
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Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Property registration number 60612
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Non-Smoking Rooms
Business Center
Housekeeping
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Services
Business Center
Housekeeping
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
24-Hour Front Desk
General
Non-Smoking Rooms
Vending Machines
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Fitness Center (nearby)
Internet
Free Wi-Fi