Is parking available at the property?

Yes, free self-parking is available onsite. The parking is uncovered and does not require a reservation.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, wheelchair-accessible facilities, a pool access ramp, and a pool hoist. There are also visual alarms in hallways and a wheelchair-accessible registration desk.

Where is the property located in relation to key landmarks?

The hotel is located in the business district of Cincinnati, just a 3-minute drive from Ohio Valley Antique Mall and 7 minutes from Jungle Jim's International Market. It is approximately 3.6 miles from Winton Woods Park and 4 miles from Sharonville Convention Center.

Does the property have a swimming pool?

Yes, there is an indoor pool available. The pool is accessible from 9:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

Home2 Suites Cincinnati

Average nightly price at Home2 Suites by Hilton Springdale Cincinnati by month, last 12 months (USD)
Month	Average price
January	$115
February	$138
March	$133
April	$154
May	$143
June	$128
July	$146
August	$147
September	$136
October	$139
November	$118
December	$109

What guests think

At Home2 Suites by Hilton Springdale Cincinnati, guests frequently praise friendly, accommodating staff and spacious suites with useful kitchenettes, while recurring critiques focus on inconsistent housekeeping, variable breakfast execution with items running out, and occasional noise from neighboring rooms.

Facilities include an indoor pool, gym, grills and a fire pit, but guests report cold or closed pools, towel shortages, and occasional maintenance frustrations. The location is convenient and generally quiet, close to dining and highways, though a few noted vehicle break-ins. Overall, it works well as a practical base with ample amenities, but quality can vary by day.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and gym are appreciated, along with outdoor fire pit and grills, but guests often encounter cold water, occasional closures, towel shortages, and minor maintenance issues; a few reviews mention parking lot security concerns.

Related guest reviews

8

Renee

Mar 29, 2024

·

Stayed 4 nights

Parking was easy and getting to this location was convenient. There was a shortage of towels by the pool and the exercise area and the flooring around the pool could have been cleaner. The staff did respond to our requests for towels but each day we had to ask as the pool was never stocked with them. The pool heater was broken when we arrived but the second day it had been fixed and then the temp was great and we enjoyed it.

6

Christopher

Mar 28, 2025

·

Stayed 2 nights

Over the stay was pleasant. The room was spacious and clean. All things considered the actual facility was good. They were running low on pillows so it was a good thing we brought our own. They had an outdoor firepit that we were excited to utilize, however the propane was empty and the maintenance personnel responsible for changing it was not available until the next night after our checkout. The biggest issue was a vehicle break in that resulted in some items being stolen. Because of that, I will likely not stay in this particular area again.

8

Valerie

Mar 29, 2025

·

Stayed 1 night

Employees were all kind and helpful, the room was very clean and the breakfast was decent. Only concern was the pool was a little cold and water was cloudy.

8

Chris

Apr 7, 2024

·

Stayed 2 nights

Great heated pool! Had to ask for towels to be put in pool area. Great gym. Rooms are nice, felt like it had never been stayed in before.. Tea and coffee were billed as always available but only cold coffee and cold water at the tea station in mid afternoon. Breakfast is good, waffles are great, though they struggled to keep the batter dispenser filled. They werenshoet on silverware. I let them know the situation, but after a few minutes as waffles were getting cold, my kids ate waffles with spoons, and I had to use 2 knives like chopsticks for mine. 2nd day they were running pretty hard to keep just a handful of forks in the drawer. Everyone was very nice and helpful, maybe understaffed for breakfast, but waffles are awesome and we got them transported to our faces anyway! I’d stay again.

10

Jeffrey

Jun 14, 2024

·

Stayed 1 night

Great hotel with a nice pool. Kids loved it

2

Chad R

Mar 31, 2025

·

Stayed 1 night

We arrived at 445pm check in is 3pm. We check in get our luggage unpacked only to get to the room and housekeeping hasn’t even cleaned it yet. So we put our luggage in our friends room who mind you didn’t have reservations like we did and their room was ready . Then I put there would be 3 of us in our room and they have enough towels for one person! The pool area; no towels, the drain was not draining and there was an inch plus of water all around the pool and going out the door into the lobby! Plus side breakfast was good, rooms were cleanish- and beds were comfortable. But for 190$ for one night we expected more!

10

Becky

Jul 30, 2025

·

Stayed 1 night

Great location and friendly staff. The pool was great and they had kosher options for breakfast. A+

10

Willeata

Jul 24, 2023

·

Stayed 1 night

Hotel was very clean. Staff was friendly and helpful. Great work out room.

8

Katherine

Apr 3, 2025

·

Stayed 2 nights

The hotel was easy to access, clean, and comfortable. The staff was friendly. The pool was broken the first night, just before we entered by another guest. They did get it up and working the next day. The pool temperature was quite cold.

6

mike

Mar 30, 2025

·

Stayed 3 nights

Breakfast buffet was less than average. Not much choice. Pool was shut down two evenings and there were usually 20 or more little kids so we could never enjoy the pool. Would not consider this an average hotel. To me it was a little over priced for what is offered. Make more selections for the breakfast buffet. Also there was always kids running up and down the hallways yelling. Not fun at all.

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Cleanliness

Cleanliness feedback is mixed: many note very clean rooms and areas, while others report inconsistent housekeeping during stays, sticky floors, hair or stains, and empty or dirty in‑room items.

Related guest reviews

10

Carmen

Nov 18, 2025

·

Stayed 1 night

room was spotless

2

Angela

Jul 2, 2025

·

Stayed 4 nights

We stayed for 4 nights. The toilet wasn’t flushing properly and it took 2 days to be fixed. Our room wasn’t stocked with full towel sets, there were still dishes in the dishwasher. Our room wasn’t cleaned the entire time we were there. Although the staff were nice, upon check out when trying to share that the overall experience wasn’t good, the front desk person and the manager were extremely rude and dismissive. I’ve never had such a poor interaction from hotel staff. They were unwilling to address any of the concerns raised about our stay.

2

LUZ

Aug 21, 2025

·

Stayed 4 nights

This is our worst experience ever! Second day after our arrival, when we saw our room dirty, We asked the front desk, "what happened" she said "we clean the room every 3rd day". After that i checked our room and there was a sticker in the bathroom saying" we clean the room every other day". If we wanted that, we could stay in AIRBNB, not in a hotel. . We never were in the hotel or used their facilities. They never cleaned our room for 5 days. I asked them to do it the other day, they didn't do it. Last day Missy-front desk was very rude. We were complaining about the situation-no manager, so she didn’t care and she said that we threatened her about a bad review of their hotel and that is what we are posting. Also she said that it was recorded, I hope they also recorded when i asked them to be sure that they clean our room the other day". Missy told me to call her manager, instead of contact Hilton, because I told her I would contact Hilton, not your manager, and that is what I did. They never cleaned our room, I want my money back.

10

Montana

Feb 12, 2023

·

Stayed 1 night

Very nice, clean, like new room.

6

Deborah

Sep 9, 2024

·

Stayed 3 nights

Fairly well maintained outside and staff very friendly. There AC in hallways didn't seem to be on/'working though and our room air was so damp...not sure if they need a dehumidifier or there was leak somewhere in building? Also, the tile floor entryway and bathroom in our room was sticky when we arrived and there was hair in bathroom and shower from prior guests. At Saturday breakfast, there was not enough silverware - they ran out of clean silverware so we had to walk back to our room to get spoons so we could eat our cereal. However, this hotel is the still the nicest and safest hotel in that immediate area and we will stay there again when visiting family. Other hotels are nearby dirty and have safety issues from what we have heard.

10

Ronisa

Nov 8, 2025

·

Stayed 1 night

Clean, spacious and quiet room. Lobby and common areas were clean. Breakfast was just sufficient. Food bland. But somewhat of a verity.

4

Krystal

Oct 4, 2024

·

Stayed 2 nights

The room was nice and clean however the towels looked dirty carpet soaked elevators fifty no breakfast Saturday morning however the front desk staff amazing

6

Amanda

Jul 31, 2023

·

Stayed 2 nights

Our room was not cleaned to my standards. There was hair on every tile surface. Make up on the blankets--I don't wear make up. Some of the dished in the room were also still dirty from previous. One of the workers was quiet rude anytime we asked for anything. We made the best of our time traveling with 5 kiddos. They had a blast and we did enjoy the spacious room and breakfast food theg offered.

8

Katharina

Jan 2, 2023

·

Stayed 1 night

It was not as I was expecting it is a pretty new hotel but not very clean dirty floors in the lobby and elevators

4

Amanda

Aug 23, 2025

·

Stayed 5 nights

On day 4 I finally had to ask at 2 in the afternoon if my room was going to be attended. We were out of toilet paper. No clean towels or face cloths. The housekeeper came by, gave us towels took the garbage but nothing else. There were dirty dishes that had been put away. The hand prints in the elevators are probably still there. I will not choose this property in the future.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and functional with kitchenettes and family‑friendly layouts, but some guests experienced noise from upstairs and intermittent maintenance issues (HVAC, microwave/TV, or weak hot water).

Related guest reviews

6

Shaun

Jan 5, 2025

·

Stayed 1 night

The bed is kind of stiff and the pillows aren’t sturdy enough

6

Bruce

May 19, 2025

·

Stayed 1 night

Service was great, room was new, but falling apart from shoddy construction (grout coming out, electrical boxes not flush with walls, etc.), lighting was harsh, no soap in the bathroom, toilet paper holder a contortion from where you plant yourself on the toilet, only one key available since they were running out, breakfast was okay - underwhelmed by the expereince, but we needed a room.

2

Erika

Aug 1, 2024

·

Stayed 1 night

I had SUCH a horrible experience at my stay at Home2Suites/Hilton & would like my $ back. There were so many issues during my stay, ranging from the loud noise above me all night, thumping sounds, like the guests above me were having a wrestling match (in room 413). I drove ALL the way straight from Fredericksburg, VA, 8 hours & 20 mins on Friday, July 26th, and I got NO SLEEP that night due to the loud noises; it lasted until about 5:28am, Saturday. I brought this concern to the front desk person on duty. While the front desk personnel was nice & apologized, they did NOTHING to address the situation. Saturday morning when I went my 2 friends & I went to the breakfast, they ran out of fish, didn’t have a fork & the food staff was discombobulated. I understand there was a large group of guests there due to the Cincinnati Music Festival, but still, there was NO EXCUSE for this horrible service. I had to drive ALL the way back 8+ hours with no sleep. I will NEVER 👎 go back to ANY Hilton. The tagline commercial for Hilton should be: “Hilton, NOT for the stay”!

8

Howard

Nov 23, 2024

·

Stayed 2 nights

Other than having to move into another room, (due to no internet access) after already unpacking my belongings it was a pleasant stay.

10

Brandi??

Jul 31, 2023

·

Stayed 2 nights

Would definitely stay here again one of the biggest hotels I have ever stayed in. Lots of room for the kids and family to stay all in one room. Thank u so much for a great two night stay.

10

Ronisa

Nov 8, 2025

·

Stayed 1 night

Clean, spacious and quiet room. Lobby and common areas were clean. Breakfast was just sufficient. Food bland. But somewhat of a verity.

10

Laura

Sep 19, 2023

·

Stayed 2 nights

Rooms are very clean and spacious

6

Nickeisha

Dec 21, 2024

·

Stayed 2 nights

Room was clean except the microwave was not working and the heat was on and off . Had to request a different room

8

James

Jan 6, 2025

·

Stayed 1 night

This was not quiet. Someone running in the room above us, dragging things across the floor most of the evening. Access was difficult into the property. Breakfast was only so so. Nonetheless, I would probably return.

10

Barbara

Sep 10, 2023

·

Stayed 1 night

The rooms are spacious and the beds are comfortable. There are many dressers to unpack your clothes and a full couch so you don’t have to sit on your bed. There is a fully stocked kitchen with dishes and silverware, a dishwasher and a full-size refrigerator. These rooms are perfect for families with children. Also there is a pool and exercise room.

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AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly, helpful, and accommodating, yet several guests reported rude interactions, communication lapses at check‑in, and limited response to noise complaints.

Related guest reviews

2

Erika

Aug 1, 2024

·

Stayed 1 night

I had SUCH a horrible experience at my stay at Home2Suites/Hilton & would like my $ back. There were so many issues during my stay, ranging from the loud noise above me all night, thumping sounds, like the guests above me were having a wrestling match (in room 413). I drove ALL the way straight from Fredericksburg, VA, 8 hours & 20 mins on Friday, July 26th, and I got NO SLEEP that night due to the loud noises; it lasted until about 5:28am, Saturday. I brought this concern to the front desk person on duty. While the front desk personnel was nice & apologized, they did NOTHING to address the situation. Saturday morning when I went my 2 friends & I went to the breakfast, they ran out of fish, didn’t have a fork & the food staff was discombobulated. I understand there was a large group of guests there due to the Cincinnati Music Festival, but still, there was NO EXCUSE for this horrible service. I had to drive ALL the way back 8+ hours with no sleep. I will NEVER 👎 go back to ANY Hilton. The tagline commercial for Hilton should be: “Hilton, NOT for the stay”!

6

Steven

Aug 3, 2025

·

Stayed 2 nights

First part of stay was excellent but then came Saturday and the staff wasnt as pleasant, the breakfast wasnt cooked as good and was kind of out of order. The noise and clutter got out of control also but i guess i should blame the customers and not the staff. And for all the signs of no birthday parties in pool area there seemed to be two, so much much was going on the a few people came to check in and left because of the chaos i will not be back.

6

Joni

Jun 3, 2025

·

Stayed 2 nights

It was okay. Had issues with checking in. We reserved a room with 2 beds because my mother-in-law was traveling with us. We were given a room with one bed. Once that was straighten out the other room had a stale smell. Breakfast staff (not the front desk) was not friendly. Other than that it was an okay stay.

6

LaToya

Aug 1, 2025

·

Stayed 2 nights

Property was average, beds were nice, convenient area, very poor customer service from front desk manager at check-in, all other staff were friendly

10

William Ford

Jul 28, 2025

·

Stayed 2 nights

Great staff

10

Denise

Nov 13, 2025

·

Stayed 1 night

Great customer service!

10

Carlos

May 21, 2024

·

Stayed 1 night

Front desk and housekeeper team super attentive, friendly and genuine which is most important. Second or third stay at this location - makes much better my time away home. Great dinner place next door, super safe to walk around. Overall, my hotel for my business trips to Cincinnati.

2

Eugene

May 2, 2023

·

Stayed 2 nights

The front desk employee was rude and disrespectful to me and my son. Wish I hadn’t already paid online I would have turned around and left. Didn’t have face rags in bathroom.

6

Jazmen

Apr 7, 2024

·

Stayed 1 night

Afternoon staff was rude. Told me to stay somewhere else because they messed up my reservation. Other than that, the stay was ok .

10

Daniel

Aug 2, 2025

·

Stayed 1 night

A great stay! Staff was helpful and enthusiastic about thier work.

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AI-generated summary based on recent guest reviews

Location

Convenient, generally quiet setting off the main road, close to restaurants and major routes; a car is useful as walking options are limited.

Related guest reviews

10

Maurice

Apr 17, 2024

·

Stayed 2 nights

Centrally located

8

Chaun

May 2, 2023

·

Stayed 2 nights

Very convenient to the places I wanted to visit

6

Pam

Oct 8, 2023

·

Stayed 7 nights

It's a reasonable hotel that I've stayed in now 4 times as I'm working at an office nearby. There are a few places in walking distance but otherwise unless you have a car you have to get Uber everywhere.

10

Freddie

Aug 11, 2024

·

Stayed 3 nights

Convenient location and consistent.

10

Noah

Apr 26, 2024

·

Stayed 5 nights

I always book here for work. I’ve been here quite a few times and it’s central to everything I need. Highly recommended

8

Angela

Jun 8, 2023

·

Stayed 3 nights

Very, very clean hotel and very friendly staff. We did have an issue with our door lock battery that took a bit of time to be addressed but in the end it was taken care of. The hotel is off the main road (which made our stay nice and quiet,) but is conveniently located to several good restaurants and attractions. Would definitely stay again and recommend to others.

10

Michael

May 18, 2025

·

Stayed 2 nights

The property was clean, quiet and easy to get to.

8

LaToya

Jul 28, 2024

·

Stayed 2 nights

Just 20 min from Kenwood Towne Centre. Very friendly staff and breakfast wasn't too bad at all.

10

Chris

Aug 10, 2023

·

Stayed 1 night

Nestled between an Industrial area, and a very commercialized area, this property does a great job of catering to the customer needs and provides a walkable restaurant nearby. That is very nice. Everything you need is within 5 to 10 minute drive to Max. Great place!

10

Carlos

May 21, 2024

·

Stayed 1 night

Front desk and housekeeper team super attentive, friendly and genuine which is most important. Second or third stay at this location - makes much better my time away home. Great dinner place next door, super safe to walk around. Overall, my hotel for my business trips to Cincinnati.

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AI-generated summary based on recent guest reviews

Dining

Breakfast quality varies: some guests enjoyed it, but many found options limited, items and utensils running out, and occasional cold or underprepared food.

Related guest reviews

10

Sara

Nov 22, 2025

·

Stayed 1 night

Friendly staff, clean room and a nice hot breakfast.

10

Jeffrey

Nov 24, 2025

·

Stayed 1 night

The staff and the Breakfast was very good. The Springdale Hotel was top notch!

4

JOSE RUFINO SISON

Aug 11, 2023

·

Stayed 2 nights

They serve breakfast but very limited. Does not use disposable utensils and they were not cleaned. My wife has to complain about the utensils. Nobody checks if there are enough shampoo, containers are empty, we have to ask staff to give us some.

10

Ronisa

Nov 8, 2025

·

Stayed 1 night

Clean, spacious and quiet room. Lobby and common areas were clean. Breakfast was just sufficient. Food bland. But somewhat of a verity.

8

Chris

Apr 7, 2024

·

Stayed 2 nights

Great heated pool! Had to ask for towels to be put in pool area. Great gym. Rooms are nice, felt like it had never been stayed in before.. Tea and coffee were billed as always available but only cold coffee and cold water at the tea station in mid afternoon. Breakfast is good, waffles are great, though they struggled to keep the batter dispenser filled. They werenshoet on silverware. I let them know the situation, but after a few minutes as waffles were getting cold, my kids ate waffles with spoons, and I had to use 2 knives like chopsticks for mine. 2nd day they were running pretty hard to keep just a handful of forks in the drawer. Everyone was very nice and helpful, maybe understaffed for breakfast, but waffles are awesome and we got them transported to our faces anyway! I’d stay again.

10

sherri

Apr 3, 2025

·

Stayed 1 night

Staff was very friendly and helpful Great breakfast Really clean

10

Patrick

Jul 19, 2024

·

Stayed 4 nights

Enjoyed the stay, the breakfast was a subpar and the waffle machine was broken. The silverware in our rooms kitchen was dirty but other than that the stay was enjoyable.

6

Karla

Jun 2, 2024

·

Stayed 2 nights

Room was ok nothing spectacular. Tv didnt work and they offered to move is to another room but we chose not to...didnt want to hassle with packing everything back up. The breakfast was terrible. Food was cold, not much selection, coffee wasnt made and we had to ask for it. No forks. Never cleaned out the waffle maker after it looked like someone had half their waffle stuck on it good. The person running the area didnt want to work and was rude when pe I le asked her for forks, coffee, bread for toast, etc. Just wasn't kept up. I would not stay here again. Would chose somewhere else

4

Kenneth

Feb 18, 2024

·

Stayed 2 nights

Microwave was broken, upon checkin keys wouldn't work, breakfast was out of half of the items

6

mike

Mar 30, 2025

·

Stayed 3 nights

Breakfast buffet was less than average. Not much choice. Pool was shut down two evenings and there were usually 20 or more little kids so we could never enjoy the pool. Would not consider this an average hotel. To me it was a little over priced for what is offered. Make more selections for the breakfast buffet. Also there was always kids running up and down the hallways yelling. Not fun at all.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $156	2 $175	3 $168
4 $143	5 $169	6 $169	7 $170	8 $171	9 $196	10 $220
11 $143	12 $171	13 $168	14 $171	15 $171	16	17 $270
18 $145	19 $175	20 $170	21 $165	22 $137	23 $169	24 $183
25 $145	26 $167	27 $166	28 $171	29 $147	30 $162	31 $166

Home2 Suites by Hilton Springdale Cincinnati

Prices for Home2 Suites by Hilton Springdale Cincinnati

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Studio, 1 King Bed, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Studio Suite, 1 King Bed

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Studio Suite, 1 King Bed, Accessible (Hearing)

Suite, 1 Bedroom

Studio, 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Guest reviews of Home2 Suites by Hilton Springdale Cincinnati

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Springdale Cincinnati

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27 $175	28 $179	29 $179	30 $157