Is parking available at the property?

Free self parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed with a fee of USD 75 per pet, per stay, with a maximum fee of USD 125 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the property located in relation to key landmarks?

The hotel is located in Mason, within a 15-minute drive of Kings Island and Kenwood Towne Centre. It is 8 miles from Lindner Family Tennis Center and 10.9 miles from Cincinnati Premium Outlets.

Does the property have a swimming pool?

Yes, the property features both an indoor and outdoor swimming pool. The operational hours are not specified, and seasonal availability may apply.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room using existing bedding.

Holiday Inn Express Cincinnati Mason Hotel

Average nightly price at Holiday Inn Express Hotel & Suites Cincinnati - Mason by IHG by month, last 12 months (USD)
Month	Average price
January	$85
February	$87
March	$101
April	$117
May	$116
June	$123
July	$129
August	$165
September	$111
October	$119
November	$96
December	$83

What guests think

At Holiday Inn Express Hotel & Suites Cincinnati - Mason by IHG, guests praise the convenient interstate/Kings Island location, friendly staff, and generally good breakfast, while also noting mixed room upkeep, some noise, and an often cold indoor pool.

Cleanliness and maintenance are inconsistent, with reports of dated bathrooms, musty odors, occasional hot water or HVAC problems, and some out of order amenities. At breakfast, the seating area can feel small and items may run low at busy times. A few guests also reported slow or confusing check in and occasional billing mix ups. Expect a convenient stay with comfortable basics, but verify pool temperature and room condition.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is frequently reported as very cold due to heater issues; a few guests still found it clean. Some amenities like laundry or ice machines were out of order at times, and parking is easy.

Related guest reviews

6

James

Oct 18, 2025

·

Stayed 1 night

Nice location off the interstate with many food/shopping options close. Pool water was very cold (not heated). Breakfast had good variety. Room clean.

6

alfred

Jul 13, 2025

·

Stayed 2 nights

One of the rooms had a bad mildew smell in the pool was ice cold breakfast was OK but out of some items staff is very friendly

6

Jacqueline

Jun 17, 2025

·

Stayed 1 night

One of our rooms had a rattling smoke detector and a dresser drawer that would not stay closed. They did accommodate us and give us a different room. I noticed that the 2nd floor washing machine and ice machine were out of order. The pool heater was broken and the indoor pool was as cold as ice. Linens were nice!

10

Kevin

Jan 24, 2025

·

Stayed 2 nights

Quiet rooms, easy access to dining options in the area, and free parking

10

Vanette

Dec 28, 2024

·

Stayed 1 night

Easy and fast check in. Plenty of parking

6

Ronald

Nov 14, 2024

·

Stayed 2 nights

Didn't like that Handicap Rooms are on the 4th Floor??? Not easy access, if you have to bring in multiple items. Pool was freezing.Staff said heater was broke!? Breakfast was ok. NO BACON :( Juices all tasted watered down.

6

Annie

Mar 7, 2024

·

Stayed 1 night

The heat in the pool area was not working which made the pool too cold to swim in. We went to the hotel early in order to use the pool, but then was confined to the room since we were unable to swim.

4

Kathy

Feb 25, 2024

·

Stayed 1 night

We booked this hotel specifically for grandkids to have “ overnight” vacation with swimming and breakfast! Room (suite) perfect size but Pool so very disappointing? No wonder no one was at pool when we arrived as the hotel appeared busy as the water wasn’t heated , guessing 70-72 degrees and room not much warmer? The breakfast was a plus but pool definitely not especially booking for this reason!

8

Heather

Jul 24, 2023

·

Stayed 1 night

Indoor pool was small and could use some maintenance.

10

Gregory

Jul 18, 2023

·

Stayed 3 nights

No complaints. Very quiet hotel, very polite and helpful staff. Family friendly, kids had a great time at the pool. Lots of stuff around and close to Kings Island. Room was fine. No bugs. Very pleased with our 3 night stay.

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Cleanliness

Feedback on cleanliness is mixed: many guests found rooms and common areas clean, but others reported dirty bathrooms or carpets, stains, mold/mildew, musty odors, and occasional bugs.

Related guest reviews

6

Steve

Sep 25, 2025

·

Stayed 1 night

Room was not very clean but hotel is renovating.

8

Ann

Sep 3, 2025

·

Stayed 4 nights

The hotel was under a remodel and smoke alarms went off a few times and scared me and my dog. The room was plain did have a spider issue and towels had a few stains but were replaced.Breakfast buffet was nice. Need to monitor noise on floors a little better. Overall an okay experience but expected better for the price.

10

Kelly

Aug 5, 2025

·

Stayed 1 night

Clean, friendly staff

10

Josh

Aug 4, 2025

·

Stayed 4 nights

Very nice clean hotel. Would definitely stay at again.

10

Lori

Jul 27, 2025

·

Stayed 1 night

Great place, clean, staff was awesome! The bed was so comfortable I didn’t want to get up, it was amazing.

6

Jenelle

Jun 27, 2025

·

Stayed 2 nights

Its older property rooms smelled musty, ac loud, bug in bathroom around sink rim not properly cleaned. Staff friendly

4

Shalea

Apr 28, 2025

·

Stayed 3 nights

Bugs all over our bathroom, sink was so dirty, the dumped the trash out instead of taking the whole bag so they spilled coffee all in it in the process

4

JIM

Sep 20, 2024

·

Stayed 1 night

Staff was friendly, beds were comfortable, but bathroom and floors were filthy. I have pictures.

8

Kevin

Jul 28, 2023

·

Stayed 1 night

The staff was friendly. The bathroom in my room on the first floor had surface mold on the ceiling due to no ventilation. I’ve stayed in cleaner hotels for half the price.

2

Miguel

Jul 4, 2023

·

Stayed 4 nights

The hall carpet is in patches & half were missing. Looks a mess. Room was dirty, stains on walls, bathroom old, mold in part of shower, sink clogged. Dust everywhere. There is NO WAY this is an 8.8 out 10. Would NEVER stay here again or recommend it.

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Rooms

Rooms are often spacious with comfortable beds, but several guests noted thin walls and hallway noise. Maintenance varies, with reports of dated bathrooms, hot water fluctuations, noisy or inaccurate HVAC, malfunctioning locks or appliances, and beeping smoke detectors.

Related guest reviews

10

Charles

Aug 12, 2025

·

Stayed 3 nights

The room was very quiet and comfortable. The breakfast was good. The staff was friendly and competent. One time, though, there was no hot water in the evening for the shower. But, other than that, everything was great at this hotel.

6

mike

Jul 17, 2025

·

Stayed 4 nights

It was fine. Quiet. Had two queens and the one bed was pretty squeaky. No hot water one night. Bathtub faucet was tight and difficult to turn the knob. Loved the blinds, really kept the light out. Breakfast was only okay. The breakfast area chairs are in rough shape. The breakfast area is way too small. They need two people working breakfast as only one couldn’t keep up. Staff was nice.

10

Jessica

Jul 6, 2025

·

Stayed 1 night

Nice hotel with comfy bed. Spacious. Safe area

10

Louis

Jun 7, 2025

·

Stayed 1 night

Room large and very comfortable. Breakfast was outstanding. Just what we were looking for.

6

Cecelia

Apr 14, 2025

·

Stayed 3 nights

After parking our car at the exit closest to our room, we found that the door keys would not unlock that door. The only way back in was through the lobby. The breakfast bar was good. The room was clean, and the bed was very comfortable. The refrigerator in our room did not work.

8

Alexis

Feb 26, 2025

·

Stayed 3 nights

Everything was great, except the sound from the hallway carried into the rooms, so I would wake up at all hours of the night from people closing their doors.

8

Jim

Feb 1, 2025

·

Stayed 4 nights

Staff very nice. Checked in on Sun. Room so hot could not stand. Thermostat on wall not accurate. Thermo in unit in room incorrect too. We had to put a/c on our whole stay to stand temp in room. TV not getting most stations. Reported both issues to desk. Maintenance not available on Monday. No maintenance all week. Option offered change of room. Since staying 4 nights and traveling with another family member we choose not to move all of our things since we wanted to be able to adjoin to elderly family member. We feel the items should be inspected before renting room. I would like to say the staff were very friendly and nice but renting rooms with broken heating and TV which needs repairs Is indicate of poor quality control.

4

Courtney

Dec 14, 2024

·

Stayed 1 night

You can hear every time someone takes a step, which is not a big deal because it’s a hotel. I expect it. After only being there for 40 minutes we received a call that there were complaints about my children running in our room. It was 3:25pm. My kids were excited to be out of the car and stretch their legs, but every step they took made a noise even when they walk. Felt like we had to tiptoe around the room the rest of the time. All night we heard loud steps from above us and around us.

8

Jenny

Jun 24, 2024

·

Stayed 2 nights

The staff was very welcoming upon our arrival. The hotel room was spacious and the bed comfortable, however, learned a lesson to switch rooms if assigned to one across from pool. Loud bunch of kids and parents using it until 11pm one night—not enjoyable at all. My biggest complaint is that water temperature fluctuated from hot to cold to warm while showering (never experienced that in a hotel before).

6

Anthony

Oct 14, 2023

·

Stayed 1 night

Hotel was pretty clean. Room was recently renovated but did show wear and tear. They skipped out on the bathroom renovation. Tub, doors old, chipping paint, wall splatters under sink, wood vanity faded- old. Ceiling of bathroom cracking and chipping.

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Service

Service is generally friendly and helpful, with staff resolving issues and accommodating room changes. Some guests experienced slow or confusing check in, billing errors, or housekeeping entering despite a do not disturb sign.

Related guest reviews

10

Carol

Aug 9, 2025

·

Stayed 2 nights

Staff was wonderful!

10

Brian

Jul 25, 2025

·

Stayed 1 night

At checkin they couldn’t fined my paid reservation. But the manager went through the computer and finally found it. Both the manager and the front desk person were great. Then we were given a room, the room was nice and the beds were great. But when we went to leave the room. The door would not lock. I went back to the front desk and told the employee about the door. He came and checked the door and couldn’t get it to lock. We went back to the front desk, and he immediately gave us a new room. We had a few problems at first, but it wasn’t the hotel’s fault. And they were very friendly and professional. We loved the area, was very convenient. We will be back. Thanks

10

Darryl

Jan 8, 2025

·

Stayed 1 night

employee's were outstanding

4

Josh

Aug 17, 2024

·

Stayed 1 night

The check in process was unwelcoming and slow. Could not figure out how to take my payment because I went through hotels.com which led to a phone call at nearly midnight to come back down to the desk to rerun my card (3rd time). Also the shower had ZERO hot water and the room smelled damp.

10

Jodie

Aug 16, 2024

·

Stayed 1 night

Very happy with my room. Very clean and spacious. I forgot my toothbrush and had someone at the door with one directly after ringing front desk. Would definitely stay there again.

6

Lindsey

Oct 30, 2023

·

Stayed 1 night

Room was nice but check in staff was horrible. We had been at Kings Island all day got to the hotel at 930pm & even though we booked through expedia & had our room paid for the front desk worker tried to charge us for our room again. I told him I already paid through Expedia when he said “oh ok, well then I’ll just charge your card a refundable $10 incidentals charge.” Looked at my bank statement & sure enough he lied, I had two transactions for the hotel room. It also took him 40 mins to get us our room. When questioned he kept saying “its the computer system thats taking awhile.” We was also unable to connect to the wifi with our kids tablets & our cell phones b/c it asked for last name & room number & when provided it said we didn’t exist. So again, the guy checking us in either spelled our last name wrong or gave us the wrong wifi info.

8

Rhonda

Oct 26, 2023

·

Stayed 1 night

Overall the property was good. Just a few minor complaints…the person at the check in was less than thrilled to be there and it clearly showed. Also, when we stepped out of our room in the morning, we put the “Do not disturb” sign on the door so that housekeeping wouldn’t go in our room until we checked out. We came back from breakfast and the house keeper was in our room! I didn’t like that at all!

10

Adnan

May 19, 2023

·

Front desk was welcoming and check in process was quick. The room was spacious and very clean. The bed was extremely comfortable. The complimentary breakfast was the best we have had in a long time. The variety was expansive and I loved that they offered turkey sausage and fried egg patties, instead of the usual scrambled eggs. The kitchen staff was always around making sure items were replenished. They were working very hard to make sure our soccer team had everything they needed! All in all, a great stay. We have booked again for this weekend!

10

Ethan

Feb 6, 2023

·

Stayed 2 nights

Easy check in. Great staff.

10

Jessica

Jan 23, 2023

·

Stayed 2 nights

The staff was extremely friendly.

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Location

Very convenient to the interstate, Kings Island, and plenty of dining and shopping; several guests felt the area was safe. Good for events like the Cincinnati Open and easy to access.

Related guest reviews

6

James

Oct 18, 2025

·

Stayed 1 night

Nice location off the interstate with many food/shopping options close. Pool water was very cold (not heated). Breakfast had good variety. Room clean.

10

Katharine

Aug 10, 2025

·

Stayed 3 nights

We loved having the room cleaned daily and new towels were provided. It was close to the Cincinnati Open, it is right off the highway and easy to get to. The facility is nice and close to some restaurants.

10

Ashley

Jun 13, 2025

·

Stayed 1 night

Great location!

10

Jessica

Jun 3, 2025

·

Stayed 2 nights

We stay here every time we come into Cincinnati/Mason from Indianapolis. Great location, easily sleeps my family of 5!

10

Heidi

Apr 7, 2025

·

Stayed 2 nights

We spent a weekend in Cincinnati and this hotel, though on the outskirts was perfect. It had great food options nearby and the room was very nice (the bathroom was dated but nothing that would cause concern). We used the pool. It was quiet during our visit but we went in the off season for nearby King Island, don’t know if I’d stay here then, unless I was specifically going there.

10

Mark

Mar 29, 2025

·

Stayed 1 night

Great location. Great service. Great rooms.

10

Kevin

Jan 24, 2025

·

Stayed 2 nights

Quiet rooms, easy access to dining options in the area, and free parking

10

Anne-Marie

Jul 15, 2024

·

Stayed 1 night

Clean. Perfect for a our family trip to Kings Island. Very convenient location and UBER accessible.

10

Thomas

May 8, 2023

·

Stayed 1 night

Easy to find. Unbelievable restaurant options within 3-4 minute drive (at least 20). The staff was attentive and friendly, got us checked in quickly. Room was spacious and clean. We had the pool and exercise area to ourselves maybe because we were there on a weekday. The breakfast was also better than we expected. Next time we go to King's Island we will definitely stay here!

10

Nicole

Apr 17, 2023

·

Stayed 2 nights

Location

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Dining

Breakfast is widely regarded as good with plenty of options, and several mentions of fresh ground coffee. Occasionally the area feels small or items run low near closing, and some thought it was just okay.

Related guest reviews

6

James

Oct 18, 2025

·

Stayed 1 night

Nice location off the interstate with many food/shopping options close. Pool water was very cold (not heated). Breakfast had good variety. Room clean.

10

Ilene

Oct 13, 2025

·

Stayed 1 night

Breakfast menu was very good

8

Ann

Sep 3, 2025

·

Stayed 4 nights

The hotel was under a remodel and smoke alarms went off a few times and scared me and my dog. The room was plain did have a spider issue and towels had a few stains but were replaced.Breakfast buffet was nice. Need to monitor noise on floors a little better. Overall an okay experience but expected better for the price.

10

Charles

Aug 12, 2025

·

Stayed 3 nights

The room was very quiet and comfortable. The breakfast was good. The staff was friendly and competent. One time, though, there was no hot water in the evening for the shower. But, other than that, everything was great at this hotel.

8

Jeff

Jul 18, 2025

·

Stayed 2 nights

Room was very nice, the bed was very comfortable. The complimentary breakfast was good and provided a nice start to the day.

6

mike

Jul 17, 2025

·

Stayed 4 nights

It was fine. Quiet. Had two queens and the one bed was pretty squeaky. No hot water one night. Bathtub faucet was tight and difficult to turn the knob. Loved the blinds, really kept the light out. Breakfast was only okay. The breakfast area chairs are in rough shape. The breakfast area is way too small. They need two people working breakfast as only one couldn’t keep up. Staff was nice.

6

alfred

Jul 13, 2025

·

Stayed 2 nights

One of the rooms had a bad mildew smell in the pool was ice cold breakfast was OK but out of some items staff is very friendly

10

Kristin

Jun 2, 2025

·

Stayed 3 nights

Breakfast was great, with plenty of options. Coffee was fresh ground by the cup, rooms were spacious, beds comfortable, and staff was very friendly and accommodating. Soft pillows deflate and can cause sore neck and shoulders, though. Best to use firmer pillows or bring yiur own. Pool area looked clean and inviting, although we didn't end up with time to use it. Overall, a good place to stay and would do so again.

6

Brian

Jul 13, 2023

·

Stayed 2 nights

The room was clean, friendly staff. Breakfast was under stocked and a disappointment. Staff couldn't keep up. They say serve until 9:30, we got there at 9:10, nothing left but bread and cereal and they weren't concerned. The breakfast staff acted like they had somewhere else to be and wanted to close ASAP.

10

Adnan

May 19, 2023

·

Front desk was welcoming and check in process was quick. The room was spacious and very clean. The bed was extremely comfortable. The complimentary breakfast was the best we have had in a long time. The variety was expansive and I loved that they offered turkey sausage and fried egg patties, instead of the usual scrambled eggs. The kitchen staff was always around making sure items were replenished. They were working very hard to make sure our soccer team had everything they needed! All in all, a great stay. We have booked again for this weekend!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $115	14 $115
15 $97	16 $100	17 $90	18 $91	19 $90	20 $100	21 $90
22 $90	23 $91	24 $91	25 $91	26 $87	27 $107	28 $90
29 $82	30 $82

Su	Mo	Tu	We	Th	Fr	Sa
		1 $91	2 $91	3 $90	4 $92	5 $98
6 $87	7 $87	8 $86	9 $90	10 $87	11 $91	12 $88
13 $86	14 $85	15 $85	16 $85	17 $85	18 $69	19 $74
20 $85	21 $85	22 $85	23 $85	24 $85	25 $93	26 $93
27 $85	28 $85	29 $85	30 $85	31 $85

Holiday Inn Express Hotel & Suites Cincinnati - Mason by IHG

Prices for Holiday Inn Express Hotel & Suites Cincinnati - Mason by IHG

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room

Standard Room, 2 Twin Beds

Suite, 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility Tub)

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Guest reviews of Holiday Inn Express Hotel & Suites Cincinnati - Mason by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Cincinnati - Mason by IHG

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