The Ritz-Carlton, Chicago

$792

/ night

Avg. for October

Prices for The Ritz-Carlton, Chicago

Select dates to see prices and availability

$792

/ night

Avg. for October

Monthly average prices

Nightly prices at The Ritz-Carlton, Chicago average $413 in January, the cheapest month, and $1,050 in September, the most expensive, based on the last 12 months.

Average nightly price at The Ritz-Carlton, Chicago by month, last 12 months (USD)
Month	Average price
January	$413
February	$471
March	$473
April	$499
May	$697
June	$821
July	$830
August	$846
September	$1,050
October	$792
November	$572
December	$452

Most expensive: September (~$1,050)

Cheapest: January (~$413)

About this property

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool and a fitness center. This hotel also features concierge services, shoppin...

Parking
Restaurant
Swimming pool
Business Center
Room Service
Tour Desk

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Location

160 East Pearson Street, Chicago, Illinois, United States of America

Water Tower Place (0.1 miles)

Museum of Contemporary Art Chicago (0.1 miles)

Michigan Avenue (0.1 miles)

Ann and Robert H. Lurie Children's Hospital (0.1 miles)

875 North Michigan Avenue (0.1 miles)

Northwestern Memorial Hospital (0.1 miles)

More location info

Room options

Room, 1 King Bed, Lake View (Hearing Accessible)

Room details

1 King Bed

Sleeps 3

380 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Room, 2 Double Beds, City View

Room details

2 Full Beds

Sleeps 4

380 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Room, 1 King Bed, City View

Room details

1 King Bed

Sleeps 3

380 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Room details

1 King Bed

Sleeps 3

380 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

Room details

2 Full Beds

Sleeps 4

380 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Club Room, 1 King Bed, City View

Room details

1 King Bed

Sleeps 2

418 ft²

Air Conditioning

Rollaway or Extra Beds (Extra Fee)

Crib(s) (Free)

Room, 1 King Bed, Lake View (Mobility Accessible, Transfer Shower)

Room details

1 King Bed

Sleeps 3

380 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Suite, 2 Bedrooms

Room details

2 Full Beds

Sleeps 5

1500 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Suite, 1 Bedroom, Lakeside

Room details

1 King Bed

and

1 Sofa Bed

Sleeps 4

1000 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Club Room, 1 King Bed, Lake View

Room details

1 King Bed

Sleeps 3

410 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Suite, 1 Bedroom

Room details

1 King Bed

and

1 Sofa Bed

Sleeps 4

560 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Room, 2 Double Beds, City View (Mobility Accessible, Tub)

Room details

2 Full Beds

Sleeps 4

380 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

Room details

1 King Bed

Sleeps 3

380 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Club Room, 2 Double Beds, City View

Room details

2 Full Beds

Sleeps 4

400 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Executive Suite, 1 Bedroom

Room details

2 Full Beds

Sleeps 5

560 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Suite, 1 Bedroom, Lakeside (Mobility Hearing Accessible, Tub)

Room details

1 King Bed

and

1 Sofa Bed

Sleeps 4

1000 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Suite, 1 Bedroom, City View

Room details

1 King Bed

and

1 Sofa Bed

Sleeps 4

600 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Executive Suite, 1 King Bed

Room details

1 King Bed

Sleeps 3

560 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Room, 1 King Bed, Lake View

Room details

1 King Bed

Sleeps 3

380 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Suite, 1 Bedroom, Tower

Room details

1 King Bed

and

1 Sofa Bed

Sleeps 4

600 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Club Suite, 1 King Bed with Sofa Bed, Lakeside

Room details

1 King Bed

and

1 Sofa Bed

Sleeps 4

1000 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

Room details

1 King Bed

and

1 Sofa Bed

Sleeps 4

1000 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Room details

1 King Bed

Sleeps 3

380 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

Room details

1 King Bed

and

1 Sofa Bed

Sleeps 4

1000 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Apartment, 2 Bedrooms

Room details

1 King Bed

Sleeps 5

1500 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Room, 1 King Bed, Lake View (Mobility Hearing Accessible, Tub)

Room details

1 King Bed

Sleeps 3

380 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Room, 1 King Bed, City View (Hearing Accessible)

Room details

1 King Bed

Sleeps 3

380 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Guest reviews of The Ritz-Carlton, Chicago

8.7

Fabulous

Based on 1,000 verified reviews

Who stays here?

Business

32%

Couple

29%

Family

27%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

Reviews of The Ritz-Carlton, Chicago describe a centrally located, elegant hotel with frequently praised staff, comfortable rooms with great views, and generally high cleanliness, offering a polished base for shopping and sightseeing in the heart of the city.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Many guests highlight warm, attentive service and thoughtful touches, though others report lapses such as rude or slow interactions and occasional check-in or housekeeping frustrations. Rooms are often modern and comfortable with standout beds and views, but a number of comments cite dated areas, limited storage, inconsistent temperature control, or missing amenities like fridges; some also note Wi‑Fi name issues or accessibility room mixups. Dining feedback is mixed, with praise for room service and lounge offerings balanced by reports of a closed restaurant, limited bar options, slow rooftop service, a poorly prepared dish, and high prices, while spa value and uptime also vary. Expect an upscale, well-located stay with occasional inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests praise the gym and wellness areas, and several enjoyed the pool and sauna, though the steam room was down during one stay. Valet or arrival can be tricky, and the spa felt overpriced or disorganized to some; a few noted limited bar options or a closed restaurant.

Related guest reviews

James

Sep 1, 2025

Stayed 3 nights

Too expensive for such a basic room. Cheap towels and toilet paper. Broken wall switches. Handle on bathroom door broke. Just a basic room with nothing special. No refrigerator or microwave. For almost $5000 for just 3 nights I had to pay for valet parking and all food (not even free snacks). Complimentary breakfast would have been great for $5000. Bathroom was nice but just a waste of money. Not sure what all the money was for. Will not recommend or ever go back.

Luke

Aug 5, 2024

Stayed 3 nights

Valet is a must for this place. Beautiful rooms, stunning views, fantastic customer service from staff. Take a lyft uber or walk. Very convenient location.

Andrew

Feb 5, 2025

Stayed 1 night

Everything was at the level you'd expect from a Ritz-Carlton. Unfortunately, we were very disappointed that the restaurant was closed. This was not mentioned in the booking process or in any of the correspondence before our arrival. We had planned on having a birthday dinner at the hotel.

Scott

Jul 2, 2025

Stayed 3 nights

The lobby being on the 12th floor was a little different. Staff all very nice - not quite Four Seasons level but still pleasant and friendly. Really enjoyed the pool and dry sauna on the 11th floor, though regrettably the steam sauna was down for repair. One odd thing - the bathroom in our bedroom (I was there with my two kids), which has no lock, is one common area with the shower and toilet. So make a note - bathroom is one person at a time. No brushing your teeth while your kids use the can or shower (glass walled shower).

John

Apr 21, 2025

Stayed 2 nights

We had a great experience during two different stays over a long weekend. The location is convenient despite being tricky to drive into; however once our car as parked we were able to walk absolutely everywhere. The rooms are comfortable with fabulous views. The gym has everything you could need. And Rudy the bellman was so friendly and helpful. We are from Chicago and now live out of the country. However when we come back to visit family, we will return to the Ritz in the Magnificent Mile. We look forward to seeing Rudy’s smile soon!

catherine

Jan 16, 2024

Stayed 2 nights

The room was great, the beds were comfy and the view was awesome. We enjoyed the gym, spa, shopping and food without going out into the super cold weather. The staff were very friendly and attentive. The perfect staycation!

Mirjam

May 22, 2025

Stayed 3 nights

The hotel is nice and the location is great, but that‘s about it. Valet was hard to find at arrival. Quality of food in club level was very poor and only little choices. I like to spoil myself but next stay in Chicago will be at acompetitor for sure.

Patrice

Feb 24, 2025

Stayed 2 nights

The hotel is very nice but the food was mid and the bar had very limited options. Wouldn’t stay there again

jacqueline

Nov 12, 2023

Stayed 1 night

Terrible experience. I have stayed at many Ritz Carleton properties. This Chicago location was very disappointing. The staff are rude, aloof and disorganized. Upon arrival the door man doesn’t even open the front door. Restaurant staff are rude and take forever to serve you. Upon check out I didn’t even get asked how my stay was. In addition, the cleaning staff knocks on your door way prior to check out demanding when we are leaving. The spa is a disaster. I had booked services for myself and my mom and when we arrive they are telling us someone cancelled our reservation. After 20 mins of back and forth finally I said we are leaving then she says “oh I was mistaken.” I found your services. What kind of Ritz Carlton is this? They could learn a lot from the Ritz Carlton in Toronto. This would never have taken place in Toronto.

Suzanne

Sep 17, 2023

Stayed 3 nights

Room service was WAY overpriced! Spa was ridiculously overpriced. Unfortunate.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe the hotel and rooms as very clean. A smaller number report lapses such as dirty towels, mold or unclean bathroom areas, and general wear.

Related guest reviews

Mary

Nov 5, 2023

Stayed 2 nights

Beautiful and so clean. If you can afford it spend a special occasion there.

Brenda Lizbeth

May 2, 2024

Stayed 2 nights

Needs a lot of remodeling, very run down for what you pay for.

Felipe

Oct 16, 2024

Stayed 5 nights

This is not a Ritz Carlton Hotel. Dirty and bad conditions towels. Unpolite staff at front desk, especially Ryan. Unskilled concierges at night. The property is old, with poor spa facilities. Rooms are old and without automation. Cheap finishings at bathroom. Bar and Restaurant with no charm. Having a Starbucks inside is something for a 3 or 4 star hotel.

Clinton Scott

Jul 9, 2024

Stayed 3 nights

This was my first time staying at the Ritz in Chicago and it did not live up to prior expectations. The door to our room actually locked us out after leaving it and almost took out the whole door jam when trying to get back in. They left the door jam broken and simply got us back in. Mold in the shower the floor to the bathroom didn't look like it had been cleaned in months. Also found food and a fork behind the curtain upon arrival. Not impressed at all!

Shireen

Oct 6, 2023

Stayed 1 night

So clean, modern, and truly a 5 star property

Duaa

Oct 16, 2023

Stayed 1 night

The room was very outdated and not clean. The towels had hair on them. The carpet had good stains not cleaned and the pillows were so old

Mary

Nov 6, 2023

Stayed 1 night

We love The Ritz! So clean and safe and beautiful. Great location.

Todd

Jul 9, 2025

Stayed 2 nights

Wonderful stay with 5 star service. Exceptionally clean and modern.

Aimie

Dec 12, 2022

Stayed 2 nights

Our family of four enjoyed our 2 night stay at the Ritz. The rooms are clean, spacious and modern. We felt comfortable in our luxurious room.

Mary

Jun 28, 2024

Stayed 2 nights

The hotel is lovely. The staff in the Club Room was beyond exceptional. Minor issues: the TP holder and the bath door handle were loose. Engineering fixed within a half hour. Excellent customer care.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often comfortable and modern with standout beds and city or lake views. Some guests found them ordinary or dated with limited storage and occasional Wi‑Fi/account quirks or temperature control limitations.

Related guest reviews

Rob

Dec 22, 2024

Stayed 1 night

Beautiful lobby and rooms! Beds are so soft can’t wait to come back again soon.

Enri

Jul 5, 2023

Stayed 2 nights

Outdated property

Anita

Feb 12, 2024

Stayed 4 nights

Just a perfect stay - maybe the best bed I have ever slept in! Wonderful staff, great location - cannot beat the Ritz!

Annette

Mar 21, 2023

Stayed 1 night

When I stay at a five-star hotel, I want to feel like I’m staying at a five-star hotel. Rooms are clean and beautiful. Everyone was so nice but there were definitely annoyances with service. 1. They brought us a cheese and sausage platter when noone in the room so by the time we got back from shopping it was warm. We had to call the front desk and they needed to perform an investigation before we could be sent a new one 2. I needed a fridge for my breastmilk and pump. I had to call two times because after four hours the refrigerator never came 3. Although there is a thermostat you can control in the room, you actually really can’t control it. It is motion detected so if you’re not in the room or if you are in the bathroom, you’re watching TV or sleeping it’s going to default to 68. I expect more from a 5 star hotel. If they can charge you like a five star hotel… 550$/ night, 19% room service fee, 7.50$ delivery fee they should accommodate you.

John

Apr 21, 2025

Stayed 2 nights

peter

May 17, 2025

Stayed 2 nights

A beautiful room with a view!

Mark

Sep 6, 2023

Stayed 2 nights

Only complaint is the name ties to the room and Wi-Fi was not ours. While I mentioned this at check in it was ignored and not changed. Otherwise a fantastic experience.

Troy

Oct 15, 2023

Stayed 3 nights

Nicely redone rooms

Jeannie

Sep 18, 2023

Stayed 8 nights

I have stayed in all kinds of hotels from Motel 6 to the Waldorf Astoria New York. I hesitated staying at Ritz because of the stigma of being "Ritzy". I was very disappointed that my room was not at all "Ritzy" On the contrary it was ordinary. Ordinary as compared to a Holiday Inn. Biggest complaint was the fact that there was no closet space, no drawers, and no place in the bathroom to put anything away. I stayed for over a week and wanted to unpack. I had to live out of my suitcase. I saw signs that you had "redefined luxury". I agree, you changed the feeling of luxury to ordinary. When I visited the Ritz in Chicago for a drink many years ago, I thought it was beautiful. Now, I must again use the word "ordinary". I won't be staying with you again. I can get ordinary anywhere.

Kathryn

Jan 28, 2024

Stayed 2 nights

Amazing stay. Beds are the best!

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as warm, attentive, and celebration‑friendly across departments. However, multiple reviews note misses such as rude or indifferent interactions, slow service, check‑in or housekeeping hassles, and a spa booking error.

Related guest reviews

Michael

Oct 14, 2024

Stayed 2 nights

Not to the typical Ritz level. Traveled in very early. Did not get early check in. Asked for late check out. Was given an extra hour but housekeeping showed up at regular check out time. Elevators not adequate for volume of people. We did not get housekeeping after leaving at 9am and returning almost 3pm. Front desk was indifferent. Again, nothing horrible but not a value for price paid and definitely not consistent with prior Ritz experiences.

John

Apr 21, 2025

Stayed 2 nights

Paul

Dec 29, 2024

Stayed 1 night

Horrible customer service from the check in manager. Room booked for 3 people. Sleep room only for two. Was lied about rollaway bed being available and would be complementary due to the sleeping arrangements not existing for 3. Rollaway bedding was not available. Was offered another room at a rate more than twice the rate paid originally. No one cared how my stay was during the stay or after. No one even asked during the checkout. This was a complete failure in customer service.

Shane

Jul 6, 2025

Stayed 3 nights

Dear Ritz-Carlton Team, I wanted to take a moment to express my sincere gratitude for what was truly an unforgettable experience during my recent stay. Having stayed in hundreds of hotels over the years, I can confidently say that nothing has ever come close to the level of service, hospitality, and excellence I encountered at your property. From the moment I arrived, every team member I interacted with was exceptionally respectful, attentive, and kind. The service was seamless and made me feel genuinely cared for at every turn. The food was outstanding full of flavor and beautifully presented and it added to the overall sense of luxury and comfort that defined my stay. I can say without hesitation that this is now the only hotel I’m willing to stay at when I travel. Thank you for having me. I look forward to returning and experiencing this exceptional level of care and luxury again.

Carla

Dec 13, 2024

Stayed 2 nights

I felt like they really went out of their way to make me comfortable. Thank you to my friends in the lounge. The food in the lounge was also particularly good.

Barry

May 10, 2024

Stayed 2 nights

Raquel at the front is definitely a stand out. She should be commended with her top quality, customer service and her positive positive attitude. She was such a great person to meet and a wonderful representation of the Ritz collection. My overall experience was absolutely wonderful and I am quite surprised due to the fact that there was a huge conference going on and numerous people constantly coming and going the Ritz and Staff never skipped a beat.

seherzada

Jan 10, 2025

Stayed 2 nights

The chicken on my salad was raw. Staff messed up our bill and gave us someone else’s. They fixed it but no real apology. Overall, not the ritz experience I was expecting.

Fred

Mar 23, 2025

Stayed 2 nights

We had a wonderful couples getaway at the Ritz-Carlton in Chicago. Everyone was so nice and pleasant and room service was outstanding. Also the front desk receptionist, Toni was outstanding in helping us and sharing information about both the city and hotel. She was so pleasant and professional and went out of her way to assist in our every need.

jacqueline

Nov 12, 2023

Stayed 1 night

Michael

May 5, 2025

Stayed 2 nights

Service was outstanding. Everyone was kind and recognized our anniversary celebration. Alicia and her team especially the woman who checked us in and Steve the bellman were very helpful.

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AI-generated summary based on recent guest reviews

Location

Central, walkable location near shopping, restaurants, and attractions, with easy rideshare access. A few mention that driving in or valet can be difficult.

Related guest reviews

Luke

Aug 5, 2024

Stayed 3 nights

Valet is a must for this place. Beautiful rooms, stunning views, fantastic customer service from staff. Take a lyft uber or walk. Very convenient location.

Faleshia

May 28, 2024

Stayed 3 nights

Quiet property very clean and in a great spot. Walkable

Margaret

Oct 20, 2024

Stayed 3 nights

Great location downtown. Rather compact hotel but wonderful!

John

Apr 21, 2025

Stayed 2 nights

Nicole

Sep 5, 2023

Stayed 3 nights

Amazing hotel! Great location

Leslie

Jul 6, 2025

Stayed 3 nights

Loved our time here ! All the shopping was amazing.

Jerina

Feb 6, 2025

Stayed 3 nights

Its exactly what you'd expect. The location is perfect. Shopping is walkable. Restaurants are near. And the Navy Pier is in sight-distance. The staff was friendly and accomodating. And rideshares took less than a minute every time.

Nicolas

Oct 28, 2024

Stayed 4 nights

Very good central hotel

David

Feb 22, 2024

Stayed 6 nights

I liked the staff,food and overall ambiance of the hotel. The location is ideal for shopping along the Magnificent Mile.

Kathryn

Aug 23, 2025

Stayed 2 nights

Beautiful, updated property with modern elegance situated in the heart of Chicago with access to literally everything. Will definitely be returning!

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AI-generated summary based on recent guest reviews

Dining

Several guests praise tasty food and room service, with some positive Club Lounge experiences. Others report poor or limited options, a closed restaurant, slow rooftop service, a raw dish, limited vegan choices, and high prices.

Related guest reviews

Andrew

Feb 5, 2025

Stayed 1 night

Dwarkaprasad

Aug 13, 2024

Stayed 3 nights

I had a wonderful time at the Ritz. The staff went above and beyond to ensure my requests and needs were addressed. A special shout out to Tobias (Toby) at the front desk for his exceptional hospitality and service. The only issue I had is the lack of vegan dining options.

Jeri

Feb 24, 2025

Stayed 2 nights

We had a wonderful time at the hotel, especially in the Club Room on the 15th floor. The staff and serve are always excellent!!

Shane

Jul 6, 2025

Stayed 3 nights

Brian

Dec 20, 2024

Stayed 3 nights

It was a vacation for my husband and I. Loved the stay, people, room, no complaints. Had a great time. Our waitor Jorge in the restaurant where we had our daily breakfast was awesome, very personable, couldn't ask for a better man. Everyone in the restaurant was great and friendly, including the bar area where we had nighly drinks. We will stay there again. Bellmen were great and helpful.

Mirjam

May 22, 2025

Stayed 3 nights

Carla

Dec 13, 2024

Stayed 2 nights

I felt like they really went out of their way to make me comfortable. Thank you to my friends in the lounge. The food in the lounge was also particularly good.

Patrice

Feb 24, 2025

Stayed 2 nights

The hotel is very nice but the food was mid and the bar had very limited options. Wouldn’t stay there again

seherzada

Jan 10, 2025

Stayed 2 nights

The chicken on my salad was raw. Staff messed up our bill and gave us someone else’s. They fixed it but no real apology. Overall, not the ritz experience I was expecting.

Fred

Mar 23, 2025

Stayed 2 nights

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AI-generated summary based on recent guest reviews

Ghada

3 weeks ago

Stayed 3 nights

Awesomely Great Best location but too much expensive 🙈

Anthony

Sep 8, 2026

Stayed 4 nights

Excellent staff.

Brian

Aug 23, 2026

Stayed 1 night

Mostly very nice, but rooms are somewhat small; there's no dressing area. It seems that they are trying to save money any way they can. No turndown service. No printed room service menu, which is important if you're older and your eyes are not great. It took 3 tries to get a current room service menu, at which point I just went to Devil Dawgs on Rush St. There are no napkins in the mini bar. Only sparse artwork in the halls and rooms. It just feels...sparse and under supplied. I really loved this hotel before their most recent renovation. There was a beautiful fountain in the lobby. I believe it included a sculpture of cranes. The lobby now looks generic. I know the fountain seemed dated at some point, but if only they had the courage to keep it for a few years, it'd be revered again. Overall, it was disappointing. I'd recommend the Langham or the Peninsula over the Ritz, though I've only stayed in 3 of Chicago's 5-star hotels. Maybe the others are worse.

Len

Jun 30, 2026

Stayed 3 nights

My wife and I had a reservation for the club level and up graded to a suite at ck in . It was NOT an upgrade . We shared a wall with the lounge kitchen . The smells constantly filled our room AND the cleaning crew started in the lounge at 1 AM making it hard to sleep until they finished cleaning . Also the bathroom was NOT an upgrade There was only 1 sink , no separate shower only a bath tub with shower and the tub had no safety Matt For the cost of over $1000 per night this was NOT the service we expected from a 5 star hotel . The only upgrade was expanded room space .

Kelly

Jun 30, 2026

Stayed 3 nights

Room was clean, the staff were very helpful and friendly.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about The Ritz-Carlton, Chicago

Is parking available at the property?

Yes, valet parking is available on-site for a fee of approximately USD 85.00 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 1:00 PM for a fee ranging from approximately USD 14 to 28 per person.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 250 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The property is centrally located in Chicago, just steps from Michigan Avenue and 12 minutes by foot from Lake Michigan. It is 0.3 miles from State Street and 1 mile from Chicago Riverwalk.

Does the property have a swimming pool?

Yes, there are both indoor and outdoor heated pools available for guests to enjoy.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although the specific age limit is not provided.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 40 per stay, subject to availability. Advance request or confirmation may be required.

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Prices for upcoming dates

October 2026

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $1,329	10 $1,640
11 $759	12 $674	13 $1,152	14 $1,190	15 $1,136	16 $1,164	17 $1,171
18 $648	19 $948	20 $1,151	21 $1,266	22 $1,271	23 $665	24 $777
25 $501	26 $1,044	27 $1,376	28 $582	29 $582	30 $530	31 $583

November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Su	Mo	Tu	We	Th	Fr	Sa
1 $514	2 $491	3 $555	4 $1,046	5 $996	6 $990	7 $1,129
8 $525	9	10	11	12 $518	13 $546	14 $579
15 $435	16 $491	17 $493	18 $483	19 $483	20 $563	21 $714
22 $319	23 $323	24 $354	25 $323	26 $357	27 $447	28 $448
29 $375	30 $584