Is parking available at the hotel?

Nearby parking is available for USD 69.00 per day, located 216 feet away and open 24 hours. No reservation is required.

Are pets allowed at the hotel?

Pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability and potential additional charges.

What accessibility features are available for guests with disabilities?

The hotel offers several accessibility features including elevators, a wheelchair-accessible registration desk, stair-free path to entrance, and wheelchair-accessible facilities in public areas and the fitness center.

What is the hotel's location in relation to local attractions?

The hotel is centrally located in Chicago, just steps from State Street and a 4-minute walk from Michigan Avenue. It is 0.4 miles from Chicago Riverwalk and 0.7 miles from Millennium Park.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool. Specific operational hours are not provided, but it is available for guests to enjoy.

What are the hotel's policies regarding children?

Children are allowed to stay at the hotel. The minimum age for children to stay for free is not specified.

Hilton Garden Inn Chicago Downtown

Average nightly price at Hilton Garden Inn Chicago Downtown/Magnificent Mile by month, last 12 months (USD)
Month	Average price
January	$84
February	$100
March	$150
April	$156
May	$327
June	$357
July	$311
August	$294
September	$332
October	$290
November	$149
December	$113

What guests think

At Hilton Garden Inn Chicago Downtown/Magnificent Mile, travellers consistently praise the walkable, transit-connected location near the Magnificent Mile and Riverwalk, while feedback on rooms and services ranges from comfortable and clean to dated, noisy, or inconsistently maintained.

Many guests find staff friendly and helpful, though others report slow or unresponsive front desk service and confusion around deposits or early check-in fees. Housekeeping is typically every other day, with cleanliness praised by many but recurring complaints about missed servicing and occasional bathroom issues. Parking is convenient but very expensive at the attached garage; on-site dining via the Weber Grill earns positive notes, while breakfast is not included and can feel overpriced. Expect a centrally located, practical stay with trade-offs between convenience and occasional wear or noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a small indoor pool and a decent gym; the attached Weber Grill and lobby shop are handy. Parking is attached and convenient but very expensive, and occasional elevator issues are noted.

Related guest reviews

10

Penelope

Nov 3, 2025

·

Stayed 1 night

Everything was very nice. However, parking was $64 US, which was just over $90 CAN for 1 day. Seems a little much.

10

Leo

May 4, 2025

·

Stayed 2 nights

Great location for restaurants and shopping. Pool was small but nice. Fitness center was better than average. Would most likely re-book again in the future.

10

Monique

Aug 30, 2025

·

Stayed 3 nights

If taking the El there is a stop tight next to the hotel. I got there early and was able to a store my bags until checkin. Checkin was quick. The gym and pool was on 12. The stay waa good.

8

Natalie

Jun 1, 2025

·

Stayed 1 night

Nice hotel but had to ride freight elevator as the customer elevators were out of service.

8

Rosalyn

Sep 25, 2025

·

Stayed 3 nights

Nice and Clean, close to a lot of restaurants, only problem is the parking this is highway robbery, $69 a night to come and go is ridiculous, although the parking garage is not owned by the hotel, its a very financial inconvenience..

8

Aaron

Sep 1, 2025

·

Stayed 2 nights

Great location - close to Michigan Ave and shopping. While a bit of a hike - 3-4 miles we did walk back from a concert at Soldier Field. Easy parking garage attached to hotel. Parking is expensive $64 a day but parking is expensive everywhere in Chicago. Was a lil warm in room and thermostat regulated to 68 or higher. Overall a decent place to stay for price.

10

Kimberlyn

Sep 11, 2025

·

Stayed 2 nights

I have no complaints about this property regarding cleanliness, location, friendliness, etc. I liked the room and the staff were very nice and prompt!! The hotel is in a great location!!! The store area downstairs was very, very expensive though. $7 for a can of Sprite…sheesh!!! Other than the price of everything in the snack area, the hotel is a nice stay. Oh and parking…it was $128 for 2 days to park in the public parking garage connected to the hotel.

10

Victoria

Sep 5, 2025

·

Stayed 3 nights

Standard hotel room, comfortable bed in a great location in downtown Chicago. Very close to Michigan Ave for shopping. Walkable to River North, the Loop, Gold Coast. Right when you exit the lobby and turn the corner, there is an accessible L stop on the Red Line. I also appreciated there was a water fountain station for you to refill water bottles in the lobby. Would stay here again

10

Kristin

Aug 30, 2025

·

Stayed 1 night

Beds were very comfortable. On the 20th floor we could still hear the sirens, but I think that’s more about the city and less about the hotel. Walking distance to a lot. Nice gym. Pool looked nice. Smelled nice. Fast elevators.

8

Johanna

Aug 15, 2025

·

Stayed 3 nights

Beds-terrible. It has the squeakiest springs and the bed frame, please don’t get me started. It was a wooden frame all the way around. If I hit my shin or calf one more time I think I would have lost my mind. Everything else-great. Great location, great staff, clean. Has a pool which is a plus, but it’s very small. Get a couple adults and few kiddos and you can’t even move.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is often praised, but reviews also cite inconsistencies: housekeeping runs every other day and some guests found unclean bathrooms, leftover hair, or isolated pest concerns.

Related guest reviews

4

Yaroslav

May 14, 2025

·

Stayed 2 nights

Mold in the bathroom. Construction noise at 6am. Pretty outdated property. Room was clean.

6

Douglas

Jul 25, 2025

·

Stayed 2 nights

Only clean rooms every other day. I called for towels and after one hour had to call again. Housekeeping needs improvement

6

Lucia

Jul 25, 2025

·

Stayed 1 night

The bathroom was not clean. No shampoo, no conditioner. We found someone’s razor blade in the bathroom.

6

Leah

Jun 18, 2025

·

Stayed 3 nights

The stay was decent I just didn’t appreciate that there was mold around the tub. At the rate per night the room should have been checked thoroughly and the lighting in the room could have been better. I feel it wasn’t worth the price I paid but I tried my best to keep busy from being in the room. 3 nights $900 for mold in the bathroom is diabolical

4

Kaylee

Oct 24, 2025

·

Stayed 1 night

We got to our room to find bed bugs. The hotel staff at the front desk did not seem to care, and brushed it off very quickly. We did get a new room, and that one appeared to be cleaner.

10

Kimberly

Sep 25, 2025

·

Stayed 3 nights

Hotel nice and clean. Great location!

4

Brian

Jun 8, 2025

·

Stayed 3 nights

found a bunch of black hair at the bottom of the covers when sheets were pulled all the way down-disgusting!!! almost looked like they just flipped the sheets on the bed after the last guests

6

Rachelle

Aug 30, 2025

·

Stayed 2 nights

The shower was dirty

10

Krissa

Nov 14, 2025

·

Stayed 3 nights

Clean and quiet.

6

Marley

Jul 26, 2025

·

Stayed 1 night

There were boogers wiped on the bedside table and it hadn’t been cleaned. I only stayed one night and when I got in the shower for the first time, the entire shampoo bottle was already empty. It hadn’t even been filled up when they ‘cleaned’ the room. There were also hairs all in the shower so I know the shower wasn’t cleaned. You pay a lot of money to stay in Hilton hotels it’s frustrating when no one even bothers to clean the hotel room before you arrive.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable with city views and decent space, but many mention street noise and thin walls. Several note dated decor, low or uncomfortable beds, and occasional HVAC or shower pressure/temperature issues.

Related guest reviews

4

Gene

Aug 10, 2025

·

Stayed 2 nights

Sound insulation was terrible, we live on the 19th floor and we can hear the sirens, next room’s TV, people’s chatter and laughter in the hallway. The facility needs some major upgrade and the sidewalk outside of the building is dirty and smelly. Never again

6

Tania

Aug 17, 2025

·

Stayed 2 nights

I’ve stayed at plenty of HGI’s. This is probably the most unpleasant one. The bed was uncomfortable and, the room seemed pretty outdated. The water in the room was extremely hot, I burned myself in the shower. Overall, I was hoping for a better experience.

8

Aaron

Sep 1, 2025

·

Stayed 2 nights

Great location - close to Michigan Ave and shopping. While a bit of a hike - 3-4 miles we did walk back from a concert at Soldier Field. Easy parking garage attached to hotel. Parking is expensive $64 a day but parking is expensive everywhere in Chicago. Was a lil warm in room and thermostat regulated to 68 or higher. Overall a decent place to stay for price.

10

Kerry

Jun 27, 2025

·

Stayed 1 night

Such a nice room with a city view.

8

Raja

Aug 28, 2025

·

Stayed 4 nights

Location , staff and cleanliness are great . Room spacious . The mini fridge was too loud and noise from outside was also loud even though our room is on floor 20. The mattress is comfortable but the bed has a big Wodden frame that makes pumping into its corner and hurting one's knees a big possibility . I had to remind myself to be careful , yet I pumped into it twice .

8

Nubert

May 26, 2025

·

Stayed 4 nights

Everything was great except the noise from outside. We were on the 16th floor and the noise from outside was terrible. Sirens kept us awake every night. It sounded like we were outside with them. Great location, and great staff. Just paper thin walls.

8

Kelly

Jun 15, 2025

·

Stayed 1 night

Watch out for the bed corners. The frame sticks out further than the mattress. Took out both my knees.

8

Audra

Sep 14, 2025

·

Stayed 2 nights

Great hotel, however, very street loud.

10

Markesha

Oct 26, 2025

·

Stayed 2 nights

Staff is very pleasant ans friendly. Our room was on the top floor and a view that was breathtaking.

6

Claudia

Aug 25, 2025

·

Stayed 2 nights

It is a little bit too old , the location is perfect

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and helpful, including smooth check-ins and responsive maintenance, but multiple reviews report slow or unresponsive front desk support, long lines, and inconsistent help with requests.

Related guest reviews

10

DENNIS

Sep 9, 2025

·

Stayed 3 nights

Celebrated our 10th anniversary in Chicago, and this hotel was the perfect fit for what we planned in the city. Excellent location, close to restaurants, shops (Magnificent Mile), Riverwalk, and tourist attractions. The staff were friendly and helpful; even before our arrival - Yama answered questions I had prior to arrival. We will definitely look into booking again with Hilton Garden Inn Chicago Downtown for our next visit to Chicago! Thank you!

6

Shriram

May 2, 2025

·

Stayed 4 nights

It was okay. Front desk service doesn't exist from the room. They put you on hold every time you call. No free water and housekeeping is only on alternate days but no mention of it anywhere. Location of excellent. Middle of everything in Chicago

6

Amy

Jul 4, 2025

·

Stayed 1 night

At 2 o'clock on a Thursday of a holiday weekend, they had one girl working to check in people. There was a line all the way out the door. Then a second guy came, but that still wasn't enough.

10

Megha

Aug 12, 2025

·

Stayed 1 night

Staff was very courteous and helpful with my requests. They ensured that I had a smooth stay

8

Cierra

Nov 18, 2025

·

Stayed 4 nights

The staff was very professional and helpful

6

Caleb

Nov 25, 2025

·

Stayed 1 night

The room was in good condition. The man the did the check in Sunday afternoon was impolite and unhelpful, but the young man that handled check out was more pleasant and didn't seemed bothered when i asked a question. The bed was incredibly uncomfortable

6

Rosy

Jun 1, 2025

·

Stayed 1 night

The hotel stay was ok, but the front Desk reception are not welcoming, specially in the night. The receptionist seemed upset as I was figuring out how to access hotel late night after attending a concert. The receptionist seemed upset/bothered as we entered the hotel.

10

Erica

Oct 22, 2025

·

Stayed 2 nights

Great hotel. Staff was very friendly and helpful. Great location. In walking distance of a lot of places and things. I would definitely stay there again.

10

Jose

Sep 12, 2025

·

Stayed 2 nights

Room was cozy, clean, and provided a nice city view as advertised. Staff was very attentive during the stay. My room was running a bit hotter than I expected but the staff was quick to address the issue by sending maintenance up to check the a/c right away.

6

Tanya

Jun 26, 2025

·

Stayed 1 night

My stay was just okay. The front desk staff forgot to write my room number on my check-in key holder. Once I got up to the 16th floor I had to go back down to get my room number because the phone in the hallway to call to front desk, they were not answering it. Overall, the stay was okay... nothing to brag about.

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AI-generated summary based on recent guest reviews

Location

Outstanding central location steps from the Red Line Grand station, walkable to Magnificent Mile, Riverwalk, Navy Pier, and many dining and shopping options.

Related guest reviews

10

Kimberly

Sep 15, 2025

·

Stayed 1 night

Great downtown location. Across the street from the red line, a few blocks to Michigan Ave. Great price for location.

10

Ryan

Jul 28, 2025

·

Stayed 2 nights

Excellent location right off the red line north. Very walkable to the Magnificent Mile, river walk, and Navy Pier. I would easily choose to stay here again.

10

Meiping

Jun 5, 2025

·

Stayed 3 nights

Excellent location, train station is right across the street, walking distance to tourist attractions.

8

venkata

Aug 24, 2025

·

Stayed 2 nights

For the price paid, the accommodation was good. Proximity to public transportation, River Walk and the Shopping District is a plus.

10

Victoria

Sep 5, 2025

·

Stayed 3 nights

Standard hotel room, comfortable bed in a great location in downtown Chicago. Very close to Michigan Ave for shopping. Walkable to River North, the Loop, Gold Coast. Right when you exit the lobby and turn the corner, there is an accessible L stop on the Red Line. I also appreciated there was a water fountain station for you to refill water bottles in the lobby. Would stay here again

10

Connor

Aug 18, 2025

·

Stayed 3 nights

The rooms were beautiful and very well updated. The hotel is only a 20 minute walk from Navy Pier with plenty of great dining options around. The Red Line station is steps from the front door which made everything very accessible.

10

Michelle Amrita

Aug 29, 2025

·

Stayed 2 nights

Amazing property! The hotel was very clean and everything was walking distance.

10

ZHONGHUI

Aug 24, 2025

·

Stayed 2 nights

Great location

10

Mark

Oct 15, 2025

·

Stayed 2 nights

Great spot downtown. Walk to the Navy Pier and up and down the river. Stairs to the L just across State Street.

10

Kevin

Sep 28, 2025

·

Stayed 3 nights

Great location in Chicago. Close to good restaurants. Red Line right outside of hotel.

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AI-generated summary based on recent guest reviews

Dining

The attached Weber Grill is popular for meals and drinks; lobby coffee is available in the mornings. Breakfast is not included and several guests found it pricey or limited.

Related guest reviews

10

Jenna

Jul 28, 2025

·

Stayed 1 night

The restaurant in the hotel was a huge bonus for grabbing breakfast early in the morning, room was very clean and bedding was very comfy

8

Christine

Aug 21, 2025

·

Stayed 3 nights

The hotel staff were friendly and engaging. They were helpful in answering questions about the area. Parking was good. Always had a parking spot, but was concerned about what to do if the garage was full as it was not reserved parking. Fortunately, dudnt have to find out. Nice that the garage was accessible through interior..did not have to go out in the rain. On site restaurant was good. Overall, a pleasant experience.

10

Shelby

Aug 31, 2025

·

Stayed 2 nights

Not only was the room clean and comfortable, but the hotel is located in an incredible spot; quick access to public transit, and plenty of restaurants and shopping to choose from. The customer service was good; nothing out of the ordinary and perfectly reasonable for a busy strip in the city. However, we had really great service from the bartenders in the hotel restaurant, who were prompt and super fun to chat with. Will be staying here again when I’m back in Chicago!

10

Aldo

May 27, 2025

·

Stayed 3 nights

Good hotel but the breakfast is not included

10

Kimberlyn

Sep 11, 2025

·

Stayed 2 nights

I have no complaints about this property regarding cleanliness, location, friendliness, etc. I liked the room and the staff were very nice and prompt!! The hotel is in a great location!!! The store area downstairs was very, very expensive though. $7 for a can of Sprite…sheesh!!! Other than the price of everything in the snack area, the hotel is a nice stay. Oh and parking…it was $128 for 2 days to park in the public parking garage connected to the hotel.

8

Jimmy

Oct 19, 2025

·

Stayed 1 night

Weber Grill was great, good food and great selection of drinks.

8

Holly

Jul 28, 2025

·

Stayed 1 night

Breakfast buffet isnt worth the price. But nice place, very walkable.

8

Ruth

Aug 26, 2025

·

Stayed 2 nights

Clean,Nice staff.A lot of dining option. Near Grocery stores and shopping center. Walkable to main attraction. I only give 4 stars because I have to ask supplies for coffee, cups, etc… The coffee maker did not work on 2nd morning of our stay but there is free coffee, tea, etc in the lobby.

10

Lawrence

Jun 28, 2025

·

Stayed 1 night

Great location Weber Grill restaurant and bar downstairs.

10

Jeffrey

Aug 20, 2025

·

Stayed 4 nights

Very useful having a fridge and microwave for reheating those leftover steak and deep dish dinners! Also good size safe for storing a laptop. Only issue was with the breakfast - should check what the breakfast coupons are good for. There was a standard option with oatmeal, scrambled eggs, bacon, sausage and bread options. Then getting OJ or a waffle seemed to be an extra charge.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $455	10 $863
11	12 $276	13 $607	14 $300	15 $231	16 $303	17
18 $303	19 $549	20 $542	21 $320	22 $316	23 $315	24 $317
25 $213	26 $232	27 $267	28 $328	29 $241	30 $207	31 $231

Su	Mo	Tu	We	Th	Fr	Sa
1 $163	2 $156	3 $170	4 $187	5 $202	6 $282	7 $295
8 $172	9 $197	10 $168	11 $167	12 $138	13 $236	14 $237
15 $198	16 $218	17 $217	18 $217	19 $177	20 $221	21 $263
22 $115	23 $115	24 $106	25 $115	26 $134	27 $196	28 $205
29 $220	30 $285

Hilton Garden Inn Chicago Downtown/Magnificent Mile

Prices for Hilton Garden Inn Chicago Downtown/Magnificent Mile

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

Studio Suite, 1 Queen Bed with Sofa Bed

Room, 2 Double Beds, Accessible, Bathtub

Room, 1 King Bed, Accessible (Hearing)

Junior Suite, 1 King Bed with Sofa Bed

Standard Two Queens

Room, 1 King Bed, Accessible, Bathtub

Standard King

Junior Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

One King Bed, City View

2 Queen Beds City View

Guest reviews of Hilton Garden Inn Chicago Downtown/Magnificent Mile

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Considering this hotel for your Chicago trip?

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