Is parking available at the property?

Free self-parking is available on-site. The parking is limited, and no reservation is required.

What are the check-in and check-out times?

Check-in is available from 3:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

What is the hotel's location in relation to nearby attractions?

The hotel is located within a 10-minute drive of Rochester Institute of Technology and University of Rochester. It is 8 miles from Strong and 1.5 miles from Veterans Memorial Park.

What are the hotel's policies for guests staying with children?

Up to 10 children can stay free when occupying the parent or guardian's room using existing bedding.

Super 8 by Wyndham Henrietta

Average nightly price at Super 8 by Wyndham Henrietta/Rochester Area by month, last 12 months (USD)
Month	Average price
January	$59
February	$62
March	$58
April	$63
May	$82
June	$70
July	$72
August	$73
September	$81
October	$77
November	$67
December	$62

What guests think

Reviews for Super 8 by Wyndham Henrietta/Rochester Area are mixed, with travellers appreciating low prices, convenient access to I‑390 and RIT, occasional renovated rooms, and some friendly staff, but repeatedly reporting cleanliness issues, maintenance problems, and very limited breakfast.

Cleanliness concerns such as sticky floors, hair in tubs, lingering smoke or weed odors, and occasional pests are mentioned across multiple stays. Maintenance and comfort complaints include leaking or broken toilets, missing or empty amenities, nonworking TVs, inconsistent hot water or heat, and slamming doors; there is no elevator. Service feedback ranges from friendly, helpful staff to rude or unavailable front-desk experiences, and housekeeping is often limited or by request with towel shortages. Expect a basic, budget stay with notable tradeoffs in upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: ample parking and ongoing room updates are noted, but there is no elevator, and a few guests reported confusion over recent pet‑policy changes.

Related guest reviews

8

Alex

Jul 22, 2025

·

Stayed 1 night

Property has been renovated. The breakfast only had one fruit, and toast and waffles only. Not hot dishes or yogurt etc.

8

James

Jul 29, 2025

·

Stayed 4 nights

We had stayed at this hotel more than five years ago, but had stopped as its condition had deteriorated. However, we had read that they had recently renovated so we decided to try staying there again. The check-in was fast and easy. Unfortunately, the first room we were given hadn't been cleaned yet (it was 5 pm) so we were reassigned an equivalent room. That room was clean and comfortable. The bed was actually very comfortable with what appeared to be a new mattress. The TV entertainment was good with some free streaming apps. The bathroom was clean and the shower water was hot with good pressure. Given the low cost, this hotel offers the best value in the area for a comfortable, hassle-free stay.

10

Gay Doh

Aug 5, 2024

·

Stayed 1 night

One of the standout features was the easy parking, which made coming and going a breeze. The area felt very safe, providing peace of mind during my stay.

8

Reginald

Oct 15, 2024

·

Stayed 2 nights

It is being updated and it is kept very clean!

8

Benjamin

May 21, 2025

·

Stayed 1 night

Good value for money. Room was pretty clean, but the bathroom was kinda gross and could use a remodel. But staff was very friendly. There’s loads of parking. And it’s walking distance from a Gas station that has an EV charger, Dunkin Donuts, and other stuff for convenience. It’s also close to other things if you’re ok with driving a few minutes. If you need something cheap, but decent, this is a great option.

8

James

Sep 22, 2025

·

Stayed 2 nights

We are happy to report that Super 8 has been updating its rooms and the stays here are comfortable. Although they discontinued the pretty good breakfast that they used to provide without prior notice, the value is still good given the cost of other comparable hotels. We will likely stay there next time we are in the area.

8

Anita

Aug 4, 2024

·

Stayed 3 nights

I had a good stay at the hotel. The room was clean, and housekeeping and staff were very attentive, which I appreciated. There was also ample parking available, which was very convenient. However, I was a bit disappointed with the breakfast options. The coffee/drink machine was out of order the entire time, and the selection was quite limited. It would be great if the hotel could ensure that all machines are in working order and perhaps expand the breakfast menu to offer more variety. This would significantly enhance the overall guest experience.

2

Siddhartha

Sep 9, 2023

·

Stayed 1 night

We had a terrible experience at the hotel while we were trying to check in late at night with our pet dog. The hotel staff refused to let us in and promptly canceled our prepaid reservation done thru Expedia. The reason given to us was that no pets are allowed due to a recent change in hotel policy, although when I booked through Expedia, there it clearly stated that this is a pet friendly hotel and pets are allowed. I even called up the hotel front desk two days back regarding the hotel’s pet policy, and they said that they would allow pets for an additional charge. It was already quite late at night after 11 pm when we were checking in, and there were no other hotels available nearby to accommodate us. In the end, we had no other option but to check in at a run-down Days Inn hotel, also part of Wyndham Hotels Group, with small smelly rooms and with no breakfast option, which turned out to be more expensive for us. The Expedia customer service wasn’t able to help us either, and were of the attitude, take what you can or leave. This hotel chain is not getting any more business from me, period.

6

Kathy

Aug 28, 2025

·

Stayed 1 night

No elevator Air conditioning worked well No hair conditioner- only 2 in one shampoo- although ours was empty, as was the body wash. No hand soap

4

Jaden

Oct 8, 2023

·

Stayed 2 nights

You get what you pay for I suppose. Only reason it’s 2 star not 1 star is because there were no bugs, otherwise everything else was pretty awful. Worst beds and pillows at any hotel I’ve ever been at, loud 24/7, throw up in the halls, and tried to kick me out for bringing a pet when it clearly says it’s pet friendly online and on their website. Stay here if you have no alternatives, otherwise, don’t.

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Cleanliness

Cleanliness is a recurring concern, with reports of sticky floors, hair in bathrooms, lingering smoke or weed odors, and occasional pests (roaches or bed bugs). Some guests found rooms clean, but results are inconsistent.

Related guest reviews

2

Linda

Aug 1, 2025

·

Stayed 3 nights

Looks nothing like the pictures online, walls are dirty, stains everywhere throughout the room, and garbage in bathroom had used Q-tips in it. I booked three days, and didn’t stay. I lost out on the money I paid, I was so uncomfortable and could do it. Would never recommend this place.

4

Faaiq

Sep 16, 2024

·

Stayed 1 night

We found this hotel/motel to be quite unclean. The room floor was hard floor and very sticky. I wiped it with a towel as it was very disturbing to walk on and the towel was black from wiping the hotel floor which says something about how disgusting it was. The walls were chipped all over and mirrors had visible stains all around. Equipment was also damaged. Only good thing was that the included breakfast in the morning was nice.

4

Karin

Oct 30, 2024

·

Stayed 5 nights

Room was somewhat clean, except for the floors. My white socks were the proof. Bathtub faucet dripped, smoke detector was hanging off wall, bathroom door had a hole in it due to someone with an anger problem, paint peeling off ceiling. Breakfast selection was a joke.

10

Jeanette

Apr 28, 2025

·

Stayed 1 night

Room was clean

4

Joseph

Aug 3, 2025

·

Stayed 1 night

Dirty bed crumbs everywhere blood on pillow case

2

David

Jun 30, 2025

·

Stayed 1 night

There were bed bugs! I got bit!

2

Argentina

Aug 29, 2024

·

Stayed 1 night

I found bed bug that was terrible

4

Jonathon

Sep 29, 2023

·

Stayed 2 nights

The floor of the room was dingy and somewhat sticky. I had to kill a few cockroaches while I stayed there. The toilet seat wasn’t screwed on properly and I kept having to fix it so I wouldn’t slide off the toilet.

6

sailesh

Jul 6, 2025

·

Stayed 1 night

The room is dirty. The window curtain is not clean. The floor is sticky. Lack of cleanliness of the room..

2

Susan

May 8, 2025

·

Stayed 1 night

The room had obviously not been cleaned in a while... crumbs on the floors (my shoes stuck to the floor), the toilet was dirty, no soap in the bathroom. An overall unpleasant stay.

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Rooms

Rooms are basic and often dated, with some updated spaces and comfortable beds, but frequent issues with TVs, heating/cooling, inconsistent hot water, and noise from slamming doors. Some rooms smelled of smoke despite non‑smoking policies.

Related guest reviews

8

James

Jul 29, 2025

·

Stayed 4 nights

We had stayed at this hotel more than five years ago, but had stopped as its condition had deteriorated. However, we had read that they had recently renovated so we decided to try staying there again. The check-in was fast and easy. Unfortunately, the first room we were given hadn't been cleaned yet (it was 5 pm) so we were reassigned an equivalent room. That room was clean and comfortable. The bed was actually very comfortable with what appeared to be a new mattress. The TV entertainment was good with some free streaming apps. The bathroom was clean and the shower water was hot with good pressure. Given the low cost, this hotel offers the best value in the area for a comfortable, hassle-free stay.

4

Cathryn

Jul 26, 2025

·

Stayed 1 night

There was no coffee maker in room, bathroom door sticks and barely closes, only 1 bedside table, poor tv choices, very loud and old fan in bath celing.

6

Jennifer

Aug 17, 2025

·

Stayed 1 night

Room was very dated. Needs total bathroom overhaul. Very noisy at night with doors slamming all night long. Although it was not the hotels fault, my car and 3 others were vandalized- staff could have cared less and expected us to check out on time even though sheriffs were there investigating. Room next door flooded.

8

Stacie

Nov 27, 2024

·

Stayed 2 nights

First night quiet wonderful. Second loud kids running slamming doors.

6

steve

Jul 14, 2025

·

Stayed 1 night

Check in person was not very helpful,A/C did not work , TV did not work

4

Mark

Mar 31, 2024

·

Stayed 2 nights

Front desk is great. Hotel is in good condition and clean. Noise seems to be a regular problem, but switching rooms wasn't an issue. Exterior stairway doors are unlocked/open 24/7. It's a better than average value for the cost.

6

Kate

Jul 18, 2025

·

Stayed 1 night

The bed was comfortable and the staff was polite. Would have appreciated in-room coffee/tea & a full bottle of shower soap (was completely missing from holder). A larger set-up for continental breakfast is needed, and perhaps monitoring of hallways due to rude patrons making excessive noise past midnight.

6

Daryle

Jul 7, 2025

·

Stayed 1 night

I know this is a budget style hotel so I wasn't expecting much. The room we got smelled of urine and we tried to pretend it wasn't there but ultimately had to ask to change rooms. The 2nd room smelled of cigarette smoke but was much better than the 1st room. After a couple of beers I didn't really notice it anymore though :)

6

Zahid

Jun 15, 2025

·

Stayed 5 nights

thin walls, noisy staff at 5:30 am. No hot water. stayed 5 nights, didn't change linen, no napkins at breakfast.

4

Scott

Nov 1, 2024

·

Stayed 1 night

The shower temperature was very inconsistent. It was burning hot in the evening and freezing cold in the morning. The tub faucet was also leaking. The breakfast was underwhelming with nothing hot, even just adding yogurt cups and fruit would have been helpful. Everything was rundown and there was hair on the bathroom floor. I guess that's what we get for a cheap place to stay.

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Service

Service is mixed: several guests praised friendly, helpful staff and quick problem‑solving, while others reported rude or absent front desk, slow check‑in, and limited housekeeping with towel shortages.

Related guest reviews

4

KRISHNAPRIYA

Oct 14, 2025

·

Stayed 1 night

The receptionist who was working did not even direct us the location of the room.

6

Scott

Oct 9, 2025

·

Stayed 1 night

Understaffed at check in, was told to come back as the front desk worker needed to check someone in and then respond to room calls.

8

Marcia

Apr 19, 2025

·

Stayed 2 nights

Front desk check-in lady was very nice and friendly, but what I didn't like was no one cleaned the room and had to walk to front desk to get clean towels.

6

Richard

Oct 29, 2024

·

Stayed 3 nights

No breakfast although advertised. TV did not work. Took 2 days to fix. Hotel is struggling. Do not recommend. Staff we’re positive and professional.

4

Emily

Jun 21, 2025

·

Stayed 1 night

Long line for check in. Finally got a room but the key didn’t work for the access door or room door. Back at the front desk, got an updated key card. Returned to room to find it had not been cleaned since the last stay. Back to front desk and waiting in line to request a clean room. The next room I was given was under construction with a bathroom sink lying in the middle of the room. Back to the front desk and finally was shown to a reasonably clean room. It took an hour to finally get an acceptable room! Even then, the bathtub had not been cleaned, towels were not restocked, and the floor was dirty.

10

Saul

Sep 17, 2025

·

Stayed 2 nights

Excellent place to stay. Front desk very polite Easy check in and out.

10

Anthony

Aug 15, 2025

·

Stayed 1 night

The overall experience was great. I was there with my wife and there a lot of men hanging around in the hallways and parking lot. My wife felt unsafe. If I had to leave, I told her to just stay in the room. On a sidenote, we checked out Sunday, it is now Friday and I have not yet received my $50 deposit. I would like this addressed and looked into. It should never take this long to be refunded. Now that's bad customer service. Please contact me w/ a resolution.

10

Claudine

Oct 25, 2024

·

Stayed 1 night

We arrived around 9pm to check in but no one in front desk to help us check in. We have called customer service but it connected us to the front desk phone which we can hear ring coz we were standing right there but nobody picked up. 2 other walk in people came but left as we also told them we have already waited for 10 mins. After around 15mins he finally showed up and apologized. We were all tired and we just wanted to get our room keys to get some rest. Aside from that everything was well from the room, breakfast and etc

6

Julian

Apr 6, 2024

·

Stayed 1 night

Comfortable stay but overall the staff wasn’t that great. We didn’t have any soap in our room so instead of them bringing the soap to us we had to go get it at the front desk. During breakfast there were no napkins so we went to ask for napkins and the front desk guy said theres nothing he can do about that. Didn’t even apologize for no napkins. He told us well what do you want me to do about it? The staff needs to work on there customer service skills.

8

stephen o

Apr 20, 2025

·

Stayed 2 nights

Easy to get to. Clean and comfortable with attentive and friendly staff. 1st room the tv did not work but we were moved to a different room where everything worked immediately. Would recommend to anyone.

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Location

Convenient location near I‑390, RIT, and dining/shopping with easy access and ample parking mentioned. A few guests noted safety concerns or people lingering around the property.

Related guest reviews

8

Rajesh

Jul 22, 2025

·

Stayed 3 nights

Excellent location. Easy access and convenient

10

Gay Doh

Aug 5, 2024

·

Stayed 1 night

One of the standout features was the easy parking, which made coming and going a breeze. The area felt very safe, providing peace of mind during my stay.

8

Carl

Aug 29, 2025

·

Stayed 2 nights

Great location off interstate 390. Room and linens were clean. Dislike: Breakfast was not offered although all advertising at the time the reservation was made said the price included breakfast. I think coffee was available but I did not have any.

8

Andre St

Apr 10, 2024

·

Stayed 1 night

Good location easy access

10

Philip

Jan 10, 2025

·

Stayed 4 nights

Great location and conditions

10

Carlos

Sep 13, 2024

·

Stayed 2 nights

We always stay here when we are at Rochester because its really close to everything

8

Wendy

Oct 23, 2025

·

Stayed 1 night

Parking area and lobby were in good condition and safe. Rooms were ok, you get what you pay for. Bed was comfortable and room was quiet, all except the slamming of other people's doors early in the morning, that you get from any hotel. There was no breakfast, but a great restaurant right around the corner. Our tub was a little dirty, and the bathroom could use some upgrades, but other than that, all was good.

10

Anthony

Aug 15, 2025

·

Stayed 1 night

The overall experience was great. I was there with my wife and there a lot of men hanging around in the hallways and parking lot. My wife felt unsafe. If I had to leave, I told her to just stay in the room. On a sidenote, we checked out Sunday, it is now Friday and I have not yet received my $50 deposit. I would like this addressed and looked into. It should never take this long to be refunded. Now that's bad customer service. Please contact me w/ a resolution.

10

Roanna

Aug 11, 2024

·

Stayed 2 nights

It was located near the malls and restaurants.

8

Sandra

Oct 11, 2023

·

Stayed 1 night

Close to RIT and easy to get around the area

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Dining

Breakfast is frequently limited or unavailable, with repeated reports of discontinued service, sparse options, and broken coffee or juice machines; waffles are often the main item when available.

Related guest reviews

6

James

Sep 29, 2024

·

Stayed 2 nights

The property was conveniently located. The breakfast was sufficient but rather limited. Overall, the hotel is worn, tired, and on the older side. The room and bathroom could have been much cleaner. The lone water/soda machine was not working at the time of arrival, or for the 2 days that we were there.

6

TJ

Oct 17, 2025

·

Stayed 5 nights

Disappointed that the breakfast was discontinued. Upset that there were no coffee cups or cream on the second day.

8

Carl

Aug 29, 2025

·

Stayed 2 nights

Great location off interstate 390. Room and linens were clean. Dislike: Breakfast was not offered although all advertising at the time the reservation was made said the price included breakfast. I think coffee was available but I did not have any.

2

Annie

Aug 29, 2025

·

Stayed 1 night

As a family of five, we rely on hotels that provide breakfast as it’s quick in the morning and it really adds up when you have to get breakfast separately. We book this hotel as a full breakfast is shown in advertised on the pictures. When we arrived, they told us breakfast was discontinued and there’s not even coffee available. You would think the hotel is about to shut down. The whole dining area still had the waffle makers and everything but a big sign in front of it saying it was discontinued and the chairs were flipped over on top of the tables and everything. No coffee nothing. We contacted Expedia to see if we could get a refund as it is false advertising. We were hoping they would refund us and then chase the refund from the hotel, but after speaking with multiple level of customer service, they told us that it was up to the manager of the hotel to refund us or not, we were very upset and not pleased at all with Expedia customer service.

4

joshua

Jun 11, 2025

·

Stayed 3 nights

The remodeled rooms are nice, but had issues some mornings by having an ice cold shower as the hot water disappeared. The floors in the room could use mopping as I don’t think they been mopped, also found hair in the bathroom. The breakfast is lacking, as all you get is making your own waffles, two cereals( sometimes no milk available), mini bagels and bread. Most places like these also provide oatmeal, yogurts, muffins, etc. the staff was friendly during the stay and it was quiet.

4

Patricia

Oct 10, 2025

·

Stayed 4 nights

Included Breakfast was not honored, Coffee was only offered with powered creamer. Garbage piles around the facility was not managed well, Ice Machines were out of order.

8

John

Jun 11, 2025

·

Stayed 2 nights

Breakfast was not that great. The bed was comfortable and the shower had great pressure. It was a good experience for the price I paid.

6

Yogesh

Apr 16, 2024

·

Stayed 1 night

breakfast is included but coffee and juice machine do not work no alternative arrangement. seen. the waffle dough is of lower quality and you can feel this as you eat it.

4

Jill

Sep 2, 2025

·

Stayed 1 night

The listing says that the hotel includes breakfast but there was a sign saying breakfast had been discontinued but they still had coffee service. Well, the coffee machine was broke the day we were there so we had nothing!!! Super disappointing

4

Scott

Nov 1, 2024

·

Stayed 1 night

The shower temperature was very inconsistent. It was burning hot in the evening and freezing cold in the morning. The tub faucet was also leaking. The breakfast was underwhelming with nothing hot, even just adding yogurt cups and fruit would have been helpful. Everything was rundown and there was hair on the bathroom floor. I guess that's what we get for a cheap place to stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $64	2	3 $129
4 $66	5 $67	6 $67	7 $67	8 $67	9 $97	10 $97
11 $66	12 $67	13 $67	14 $67	15 $67	16 $123	17 $123
18 $67	19 $67	20 $67	21 $67	22 $67	23 $97	24 $97
25 $67	26 $67	27 $67	28 $67	29 $67	30 $89	31 $91

Su	Mo	Tu	We	Th	Fr	Sa
1 $64	2 $67	3 $65	4 $65	5 $65	6 $70	7 $70
8 $66	9 $65	10 $65	11 $65	12 $65	13 $70	14 $70
15 $65	16 $65	17 $65	18 $65	19 $65	20 $70	21 $70
22 $64	23 $65	24 $65	25 $65	26 $65	27 $70	28 $70
29 $57	30 $60

Super 8 by Wyndham Henrietta/Rochester Area

Prices for Super 8 by Wyndham Henrietta/Rochester Area

Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Walk-In Shower)

Deluxe Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Bathtub with Grab Bars)

Deluxe Studio Suite, 1 King Bed, Hot Tub

Suite, 1 Bedroom (1 King Bed)

Guest reviews of Super 8 by Wyndham Henrietta/Rochester Area

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Super 8 by Wyndham Henrietta/Rochester Area

Considering this hotel for your Rochester trip?

Prices for upcoming dates