Is parking available at the property?

Parking is available on-site, with both self-parking and valet parking options. Self-parking is covered and costs approximately USD 20 per day, while valet parking is available for USD 50 per day with in/out privileges. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee, which ranges from approximately USD 12 to 25 per person.

What are the standard check-in and check-out times?

Check-in time is at 4:00 PM, and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features accessible facilities, including step-free entrances and wheelchair-accessible public areas. Specific details about room accessibility and bathroom features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Buffalo, within a 5-minute drive of KeyBank Center and Lake Erie. It is approximately 10.1 miles from the University At Buffalo - North Campus and 11.5 miles from Highmark Stadium. Nearby attractions include the Chippewa District (0.1 km), Statler Tower (0.4 km), and Buffalo Niagara International Airport (16.8 km).

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age specified for children to stay for free.

The Westin Buffalo - Immaculate Rooms and Great Dining

Average nightly price at The Westin Buffalo by month, last 12 months (USD)
Month	Average price
January	$340
February	$339
March	$433
April	$436
May	$460
June	$483
July	$468
August	$411
September	$427
October	$521
November	$470
December	$403

What guests think

At The Westin Buffalo, reviewers frequently praise the friendly, accommodating staff, very clean and spacious rooms with comfortable beds, and a standout fitness center, along with a convenient downtown location near restaurants, theaters, and easy parking options.

On-site dining and the bar receive mixed feedback: many enjoyed meals and coffee, but breakfast availability, cafe quality, and late-night food service can disappoint. A few reviews mention worn linens, minor room maintenance or TV issues, and some noise sensitivity due to neighboring rooms. Service inconsistencies do occur, including occasional rudeness, delayed room readiness, strict noise enforcement, and valet hassles. It suits guests seeking a modern, upscale base, while those prioritizing seamless dining and uniformly consistent service should set expectations accordingly.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests consistently praise the large, well equipped gym. Parking is convenient via the connected or self parking garages, though valet can be a hassle at times.

Related guest reviews

10

Madina

Feb 18, 2025

·

Stayed 4 nights

SAFETY I LIKE THE MOST AND USING THE GYM EVERYDAY!

8

Gilbert

Jul 7, 2025

·

Stayed 3 nights

Linens need to be updated. Had towels that were tattered and frayed. Staff is always friendly and helpful. Connected parking garage is a plus. Plenty of dining options in the area.

8

Rosalind

Feb 20, 2023

·

Stayed 1 night

Friendly reception staff. Very good gym facilities. Walkable to theatre district and dining options. Easy self parking.

10

Toya

Jan 31, 2025

·

Stayed 1 night

The restaurant options were excellent, and most importantly, the staff was accommodating and highly professional. Plus, the state-of-the-art gym on the fourth floor offered an incredible view.

10

Ruth

Feb 22, 2025

·

Stayed 2 nights

Beautiful lobby and friendly staff. Parking was very easy. The bed was very comfortable. The restaurant was ok and the cafe was not that great, but there is a Starbucks across the street which was very convenient.

10

Marie

Jul 12, 2024

·

Stayed 2 nights

Overall the hotel was clean and in good condition, and the staff was very friendly. The only thing we didn't love was the lack of coffee available in the lobby in the mornings, and the restaurant is closed during part of normal brunch hours on the weekend from 10 until 11:30, which is a bit odd. However, parking was easy and there were plenty of great nearby restaurants.

6

Hannah

Apr 27, 2025

·

Stayed 1 night

There were rips and holes in the sheets. TV was difficult to use and remote didn’t work well. Staff was very friendly, although valet parking was a hassle

10

John

Sep 7, 2023

·

Stayed 1 night

Great hotel with very spacious rooms. Comfortable beds with updated decor and excellent shower. I have never seen such wide hallways in a hotel except in Las Vegas! Very friendly staff at front desk. Easy self parking option. Outstanding gym with top of line equipment. One of biggest hotel gyms I have seen.

10

Jeffrey Louis

Jul 29, 2024

·

Stayed 1 night

The Westin is located in a great part of Buffalo. The room was clean, large and comfortable. The staff were friendly and helpful with ideas of what to do locally. The fitness center has 3 Peloton bikes and numerous other equipment. We would absolutely stay again.

10

Daniel

Aug 23, 2023

·

Stayed 1 night

Quick stay for one night. Smooth valet, check in and staff were professional, helpful and polite.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are frequently described as very clean. A few guests noted worn linens and minor maintenance issues.

Related guest reviews

10

brett

Feb 6, 2023

·

Stayed 1 night

Lobby bar is amazing for breakfast Staff was super friendly Rooms are clean

8

Gilbert

Jul 7, 2025

·

Stayed 3 nights

Linens need to be updated. Had towels that were tattered and frayed. Staff is always friendly and helpful. Connected parking garage is a plus. Plenty of dining options in the area.

10

Camille

Jun 16, 2025

·

Stayed 1 night

The property is very lovely. Our room was super clean. Nice showers, big tv and a nice kitchen . Beautiful views and lots of space in the room !

10

Michael

Oct 12, 2025

·

Stayed 1 night

Very clean, nice staff, and great room

10

Ana

Mar 11, 2024

·

Stayed 1 night

Overall very clean and comfortable! Highly recommend

10

Aryn

Aug 18, 2024

·

Stayed 1 night

Very lovely property. Great location. Very clean and accommodating.

10

Brian

Feb 11, 2025

·

Our room was big. The bed was great. Everything was neat and clean. The shower was big, glass doors, rain shower head and a sprayer.

6

Hannah

Apr 27, 2025

·

Stayed 1 night

There were rips and holes in the sheets. TV was difficult to use and remote didn’t work well. Staff was very friendly, although valet parking was a hassle

10

Tim

Mar 9, 2025

·

Stayed 1 night

Clean. Excellent staff. Excellent room and bath. Great bed.

10

Maxine

Aug 16, 2023

·

Stayed 1 night

Our stay was short but the room was comfortable. The only issue was the clogged sink.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable with modern decor, large showers, and pleasant views; beds are widely praised. Some report noise sensitivity, tricky TVs or remotes, and shower design causing water to splash.

Related guest reviews

10

Jennifer

Sep 21, 2024

·

Stayed 1 night

Beautiful room and property. Walking distance to everything and comfortable bed.

10

Camille

Jun 16, 2025

·

Stayed 1 night

The property is very lovely. Our room was super clean. Nice showers, big tv and a nice kitchen . Beautiful views and lots of space in the room !

10

Sarah

Sep 3, 2023

·

Stayed 1 night

The beds were amazing. Room was so large. Nice details like lavender scent to help with sleep. Only challenge was the accessible shower got water everywhere and made a mess.

8

Wendy

Aug 19, 2023

·

Stayed 12 nights

City elegance but at $400/night shouldn’t hear crying babies or pay for ramp parking

10

Miranda

Apr 25, 2025

·

Stayed 1 night

Enjoyed my stay. Didn’t enjoy being called by front desk about noise complaint when my tv volume was low. Neighbors to room decided to go to bed before 8 pm which was before my concert I was attending. Made me uncomfortable to talk or make a peep after concert. Otherwise I like the hotel I just found that unfair the neighbors rained on my datenight

10

Brian

Feb 11, 2025

·

Our room was big. The bed was great. Everything was neat and clean. The shower was big, glass doors, rain shower head and a sprayer.

6

Hannah

Apr 27, 2025

·

Stayed 1 night

There were rips and holes in the sheets. TV was difficult to use and remote didn’t work well. Staff was very friendly, although valet parking was a hassle

10

John

Sep 7, 2023

·

Stayed 1 night

Great hotel with very spacious rooms. Comfortable beds with updated decor and excellent shower. I have never seen such wide hallways in a hotel except in Las Vegas! Very friendly staff at front desk. Easy self parking option. Outstanding gym with top of line equipment. One of biggest hotel gyms I have seen.

10

Jeffrey Louis

Jul 29, 2024

·

Stayed 1 night

The Westin is located in a great part of Buffalo. The room was clean, large and comfortable. The staff were friendly and helpful with ideas of what to do locally. The fitness center has 3 Peloton bikes and numerous other equipment. We would absolutely stay again.

10

Alicia

Apr 14, 2024

·

Stayed 1 night

Top notch property. Spacious and well appointed room with comfortable bed. Wish I had discovered this hotel sooner. Will definitely return.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, professional, and accommodating, with thoughtful touches like champagne on arrival. Some reported inconsistent experiences, including rude interactions, delayed room readiness, strict noise enforcement, and uneven late night service.

Related guest reviews

10

Justin

Jul 20, 2024

·

Stayed 1 night

My recent stay at The Westin in downtown Buffalo was outstanding. From the moment I arrived, the staff's warm welcome and a glass of champagne made me feel special and set the stage for a memorable stay. The amenities are top-notch, especially the state-of-the-art gym, which made my workouts enjoyable and convenient. The dining options are equally impressive, with a variety of delicious meals available at the on-site restaurant. Overall, The Westin Buffalo exceeded all my expectations. With its excellent service, luxurious amenities, and prime location, it's a fantastic choice for anyone visiting downtown Buffalo. I can't wait to return!

4

Daniel

May 1, 2024

·

Stayed 3 nights

The front desk staff was very rude. They didn’t deliver the true Marriott message and customer service.

8

Matthew

Mar 3, 2024

·

Stayed 1 night

Had to wait for our room to be ready check in was 4pm the room wasn’t ready until 545 pm so we had to rush for our dinner plans/reservations that was at 6 and almost didn’t make it! Room was clean over all and staff was nice!

6

Lauren

Sep 7, 2025

·

Stayed 1 night

I called and made sure there would be late night food options as I was on an 1100 mile trip with 2 dogs. Requested 2 turkey sand at 11:30 pm uoon arrival. Was told it would take 1.5 hours but still I agreed. Called 45 min later to tell me they ran out of food- i called back and asked if they had anything- i ordered what they said they had available abd even flatbread and fries arrived an hour later. It was inedible, really. No apology, no discount - the staff there varies greatly in customer service. I have stayed there 8 times a year for 10 years on my way to Vermont. This hotel can cost $615 nightly when busy. I can get better customer service at a much cheaper place. Bye bye Marriott. How hard would it have been to refund $58. Never asked for one in the oast- geez

10

Krystal

Mar 11, 2025

·

Stayed 1 night

My stay was absolutely perfect at The Westin. I wanted more of an upscale hotel to stay at in Buffalo while coming for the sabers game and this was it. The food was delicious and service was impeccable. All the staff was friendly and helpful with the requests we had .

10

Tejinder

Mar 16, 2024

·

Stayed 1 night

Cody and Nadine - outstanding welcome. Simply wonderful and caring professionals. Thank you both!

10

Simon

Dec 23, 2024

·

Stayed 1 night

Excellent service, friendly staff, convenient and well appointed.

10

MK

Jan 16, 2025

·

Stayed 1 night

Thank you Chloe and Ryan and Felita- wonderful service!!

10

Andrew

Apr 19, 2025

·

Stayed 1 night

Fantastic hotel and the staff were amazing

10

Daniel

Aug 23, 2023

·

Stayed 1 night

Quick stay for one night. Smooth valet, check in and staff were professional, helpful and polite.

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AI-generated summary based on recent guest reviews

Location

Downtown setting is walkable to theaters, restaurants, and attractions, and convenient for events.

Related guest reviews

10

Jennifer

Sep 21, 2024

·

Stayed 1 night

Beautiful room and property. Walking distance to everything and comfortable bed.

10

Justin

Jul 20, 2024

·

Stayed 1 night

My recent stay at The Westin in downtown Buffalo was outstanding. From the moment I arrived, the staff's warm welcome and a glass of champagne made me feel special and set the stage for a memorable stay. The amenities are top-notch, especially the state-of-the-art gym, which made my workouts enjoyable and convenient. The dining options are equally impressive, with a variety of delicious meals available at the on-site restaurant. Overall, The Westin Buffalo exceeded all my expectations. With its excellent service, luxurious amenities, and prime location, it's a fantastic choice for anyone visiting downtown Buffalo. I can't wait to return!

8

Rosalind

Feb 20, 2023

·

Stayed 1 night

Friendly reception staff. Very good gym facilities. Walkable to theatre district and dining options. Easy self parking.

10

Radhika

Jun 25, 2023

·

Stayed 1 night

Nicest hotel in downtown Buffalo!

10

Aryn

Aug 18, 2024

·

Stayed 1 night

Very lovely property. Great location. Very clean and accommodating.

10

Jamal

Jun 24, 2025

·

Stayed 2 nights

THE BEST EXPERIENCE STAYING AT A HOTEL IN BUFFALO RIGHT IN THE HEART OF EVERYTHING DEFINITELY WILL BE BACK AND THE WESTIN WILL BE MY INLY CHOICE FROM NOW ON.

10

Ruth

Feb 22, 2025

·

Stayed 2 nights

Beautiful lobby and friendly staff. Parking was very easy. The bed was very comfortable. The restaurant was ok and the cafe was not that great, but there is a Starbucks across the street which was very convenient.

10

Jeffrey Louis

Jul 29, 2024

·

Stayed 1 night

The Westin is located in a great part of Buffalo. The room was clean, large and comfortable. The staff were friendly and helpful with ideas of what to do locally. The fitness center has 3 Peloton bikes and numerous other equipment. We would absolutely stay again.

8

Daniel

Feb 17, 2024

·

Stayed 1 night

Overall, a very nice experience. Champagne upon arrival. Free parking in adjoining garage. Nice room on 5th floor. Great location for the show we saw at Shea. Only issue was finding that dining room had closed at 9:30 AM (we showed up at 9:45) for the included breakfast, when the info in the room said it was open on Sundays until 1PM.

10

Richard

Feb 9, 2024

·

Stayed 1 night

Very well kept. Super friendly staff. Great location.

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AI-generated summary based on recent guest reviews

Dining

On site restaurant and bar earn many compliments, but breakfast availability and quality, the cafe, and late night options are inconsistent, and a few meals were poor.

Related guest reviews

10

Toya

Jan 31, 2025

·

Stayed 1 night

The restaurant options were excellent, and most importantly, the staff was accommodating and highly professional. Plus, the state-of-the-art gym on the fourth floor offered an incredible view.

8

ester

Aug 4, 2024

·

Stayed 1 night

poor brakefest

6

Lauren

Sep 7, 2025

·

Stayed 1 night

I called and made sure there would be late night food options as I was on an 1100 mile trip with 2 dogs. Requested 2 turkey sand at 11:30 pm uoon arrival. Was told it would take 1.5 hours but still I agreed. Called 45 min later to tell me they ran out of food- i called back and asked if they had anything- i ordered what they said they had available abd even flatbread and fries arrived an hour later. It was inedible, really. No apology, no discount - the staff there varies greatly in customer service. I have stayed there 8 times a year for 10 years on my way to Vermont. This hotel can cost $615 nightly when busy. I can get better customer service at a much cheaper place. Bye bye Marriott. How hard would it have been to refund $58. Never asked for one in the oast- geez

10

Krystal

Mar 11, 2025

·

Stayed 1 night

My stay was absolutely perfect at The Westin. I wanted more of an upscale hotel to stay at in Buffalo while coming for the sabers game and this was it. The food was delicious and service was impeccable. All the staff was friendly and helpful with the requests we had .

10

Patricia

Mar 27, 2023

·

Stayed 1 night

Our stay was short but a very good one. Wish they had a place to eat breakfast though.

10

Ruth

Feb 22, 2025

·

Stayed 2 nights

Beautiful lobby and friendly staff. Parking was very easy. The bed was very comfortable. The restaurant was ok and the cafe was not that great, but there is a Starbucks across the street which was very convenient.

10

Marie

Jul 12, 2024

·

Stayed 2 nights

Overall the hotel was clean and in good condition, and the staff was very friendly. The only thing we didn't love was the lack of coffee available in the lobby in the mornings, and the restaurant is closed during part of normal brunch hours on the weekend from 10 until 11:30, which is a bit odd. However, parking was easy and there were plenty of great nearby restaurants.

10

Shafaq

Jan 24, 2025

·

Stayed 2 nights

Very nice room and service. Great food as well.

8

Daniel

Feb 17, 2024

·

Stayed 1 night

Overall, a very nice experience. Champagne upon arrival. Free parking in adjoining garage. Nice room on 5th floor. Great location for the show we saw at Shea. Only issue was finding that dining room had closed at 9:30 AM (we showed up at 9:45) for the included breakfast, when the info in the room said it was open on Sundays until 1PM.

10

Lauren

Jun 13, 2025

·

Stayed 1 night

Only negative was dinner from the restaurant was awful

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $499	10 $493
11 $287	12 $499	13	14 $549	15 $359	16 $361	17 $369
18 $263	19 $389	20	21 $499	22 $709	23 $940	24 $380
25 $295	26 $439	27 $480	28 $480	29 $289	30 $459	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $741	2 $330	3 $430	4 $1,024	5	6 $549	7 $575
8 $399	9 $380	10 $746	11 $449	12 $399	13 $520	14 $559
15 $405	16 $439	17 $539	18 $549	19 $399	20 $459	21 $2,306
22 $580	23 $349	24 $549	25 $750	26	27 $417	28 $494
29 $380	30 $409

The Westin Buffalo

Prices for The Westin Buffalo

Monthly average prices

About this property

Location

Room options

Premium Room, Multiple Beds

Traditional Room, 1 King Bed

Traditional Room, Multiple Beds (Mobility Hearing Access, Roll-In Shower)

Traditional Room, Multiple Beds

Premium Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Traditional Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Premium Room, 1 King Bed

Traditional Room, Multiple Beds (Mobility Hearing Accessible, Tub)

Junior Suite, Multiple Beds (Mobility Accessible, Tub)

Premium Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Executive Suite, 1 King Bed with Sofa Bed

Junior Suite, 1 King Bed

Junior Suite, Multiple Beds

Guest reviews of The Westin Buffalo

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Westin Buffalo

Prices for upcoming dates