Rivergrass - Blue Mountain Resort

Excellent service at check-in. The room itself is clean and spacious. Some of the appliances are a little old and probably need repairs.The property is showing its age, but a little paint and minor updating would help. Walking distance to the village and access to the private beach made things easy. The pool and hot tub area was well maintained.

The property requires some renovations. I like the microwave, the availability of in-unit washer and dryer. The AC, stove top and oven were also in good condition. The furniture is old overall, and requires renovations. Same goes for the bath towels and bedding (they look more grey than white, and probably have been in use for over 10 years). One major issue that almost broke the deal was the one-spot-parking per unit policy. This property (Grass River) sleeps 6 people, so obviously you are expected to have 2 cars that need to be parked next to the unit. Anakshu, from Blue Mountain Inn reception, was very helpful and tried her best to accommodate our needs.

We spent extra booking this property while others were cheaper because on the map its shown it was in the village. THIS IS NOT THE CASE FOR THIS PROPERTY. It was a walk away which was a bit disappointing when we could have paid less to be closer. besides the location it was clean, we were provided one parking in front of the rivergrass property and the other was in a parking lot that is in walking distance. Comfy beds and pillows and a warm fireplace to stand by after the day on the slopes. Front desk staff super friendly as well!

We were moved to the Mountain Walk condos due to overbooking. This condo did not have a pool or hot tub onsite which was why we booked the original property

The property was clean and parking was good. The TV in the living room only had one channel and there were no blankets for the pull out bed.

Was a really great location. The pool however was far and not easily accessible. Also, lots of Centipedes everywhere

Other reviews of this room at Historic Snowbridge say that the village is a 3 minute walk away. I can assure you that it is not a 3 minute walk. It’s about 22 minute walk if you follow the road or 17 minutes if you cut across the golf course. Google maps it and you will see. Wish I did that prior to booking. There is a free shuttle to the village and back. It comes every 30 minutes. I scheduled the shuttle 4x. The first two times it didn’t show and we ended up walking. The 3rd and 4th times later on to go back to the village for dinner in the evening the shuttle was perfect.

The people at the property were great and the place was good the problem was Expedia advertising outdoor pool when there was not and not trying to solve problem with refund or make sure to find a pool for us the manager at resort was great and helped us with all our issues

It was like having your own little condo for the stay. Free shuttle service to blue mountains. we really enjoyed our stay here. I would book this property again.

The property was in good shape. We wished the shuttle service was back to before COVID, we had to drive to the village and the parking is getting filled up with day people.

The property was good but unfortunately there were mice and my daughters both seen them several times so they ended up sleeping elsewhere. Would not recommend for a family

We haven't been to Blue in 10 years and were excited about our first family staycation since pandemic only to find the Rivergrass condo dirty and falling apart; bathroom tiles cracked and pulling up, holes in the wall, lamps falling apart, blinding broken, couch frayed and torn. it took almost 2 hrs for a highchair to be delivered and we had to call for toilet paper. lifts crowed and restaurants over priced and stale. will NOT be going back as we hope to purchase a place in Collingwood for family tradition getaway now that we have a grandson. :-(

Blue Mountains, a fantastic trip but unfortunately, the river grass houses are not where you want to take a family dated old, very dusty and unclean

This was a great place to stay for the whole family. Everything was close and walkable, it was very clean and they had amazing staff!

Rivergrass was the perfect place for a vacation. We stayed for two nights, and the property was spotless. The staff were incredibly friendly and helpful, and the property management did an excellent job keeping the driveway and stairs clear of snow. I will definitely choose Rivergrass every time I visit Blue Mountain. Thank you for making my vacation so perfect and peaceful. I look forward to returning soon! :))

The property was clean and parking was good. The TV in the living room only had one channel and there were no blankets for the pull out bed.

Was a really great location. The pool however was far and not easily accessible. Also, lots of Centipedes everywhere

I had terrible experience with Blue Mountain resort. All staff at front desk are new knowing nothing . Check in was delayed one and half hours because our room took forever to be ready. The room was old and dirty. The kitchen has very limited cooking utensils. The stove was dirty , not working well . TV was down; internet was as slow as snail. We have to use our own data! I paid lots of money for no service 👎

It wasn't clean very dusty no service arrived when i need a service far from village you need to drive

Place was clean and spacious, staff was friendly. Enjoyed our stay at the place.

Very spacious, nice trim work and the view was stunning!

Quiet option if you don't want to be in the village but a short walk or drive to village. Units are spacious but a bit 'tired' in terms of decor. Parking right out front is convenient and the virtual concierge service was very quick and easy. Only negative is you can hear your neighbours. There were small children above us jumping/running around and you could hear them all evening/night so that is risk if you have loud neighbours above you.

Clean an quite but mattresses not comfortable

I really enjoyed the property. My only issue is with the unit above that had excessive noice and kept us up most the night. I really thought they were going to come through the ceiling

Bed was supposed to be queen size but seemed smaller

The location was great walking distance to the village. The unit itself was spacious and comfortable. We were disappointed with the kitchen. The cooking utensils, mixing bowls, oven mitts pots pans baking sheets were limited or lacking. This made cooking meals challenging. The fridge was not working and a call was placed to maintenance and we were provided a portable bar fridge. It did the trick but sadly we lost some perishable food items. The weather warmed up So placing food on balcony was not an option. Another call to maintenance as the TV remotes were not working. Batteries were replaced and remote seemed to work. The next day we were not able to get the TV working reception was very poor. Would have been nice to have had a set of instructions on how to operate the cable system in the unit. This was frustrating and we were not able to access the TV in the living room. A smart TV would have been appreciated to allow us to access our Netflix or prime accounts. Nice unit but lacking amenities.

I had terrible experience with Blue Mountain resort. All staff at front desk are new knowing nothing . Check in was delayed one and half hours because our room took forever to be ready. The room was old and dirty. The kitchen has very limited cooking utensils. The stove was dirty , not working well . TV was down; internet was as slow as snail. We have to use our own data! I paid lots of money for no service 👎

Book at Rivergrass Everything was good except no wifi customers service said is just like that wifi signal not good in the area. No one came to fix it.

Great location and space. We enjoy the space that if offers compared to hotel rooms in the Village. Just a few minutes drive from the Village and it’s away from the crowds. We enjoyed our stay.

Staff and service people were excellent. However, Rivergrass 209 is a tired, wornout 2 bedroom townhouse that needs major updating of appliances, furniture, carpetting, etc. Unit is too worn out and not updated to be rented at premium prices.

Bruce at check-in was amazing!! He was super helpful. The room was perfect.

This was a great place to stay for the whole family. Everything was close and walkable, it was very clean and they had amazing staff!

The property requires some renovations. I like the microwave, the availability of in-unit washer and dryer. The AC, stove top and oven were also in good condition. The furniture is old overall, and requires renovations. Same goes for the bath towels and bedding (they look more grey than white, and probably have been in use for over 10 years). One major issue that almost broke the deal was the one-spot-parking per unit policy. This property (Grass River) sleeps 6 people, so obviously you are expected to have 2 cars that need to be parked next to the unit. Anakshu, from Blue Mountain Inn reception, was very helpful and tried her best to accommodate our needs.

Rivergrass was the perfect place for a vacation. We stayed for two nights, and the property was spotless. The staff were incredibly friendly and helpful, and the property management did an excellent job keeping the driveway and stairs clear of snow. I will definitely choose Rivergrass every time I visit Blue Mountain. Thank you for making my vacation so perfect and peaceful. I look forward to returning soon! :))

The staff assisted checking in didn’t explain well, didn’t provide parking options and overall wasn’t friendly.

We had a great stay. River grass was huge - the perfect place for a girls weekend. It was about 10 min walk to the village, at the unit we stayed at. Parking was plentiful at River grass. The receptionist wasn’t very warm and cheery when we got there, and her instructions were kind of confusing, but the virtual concierge was very helpful.

The location was great walking distance to the village. The unit itself was spacious and comfortable. We were disappointed with the kitchen. The cooking utensils, mixing bowls, oven mitts pots pans baking sheets were limited or lacking. This made cooking meals challenging. The fridge was not working and a call was placed to maintenance and we were provided a portable bar fridge. It did the trick but sadly we lost some perishable food items. The weather warmed up So placing food on balcony was not an option. Another call to maintenance as the TV remotes were not working. Batteries were replaced and remote seemed to work. The next day we were not able to get the TV working reception was very poor. Would have been nice to have had a set of instructions on how to operate the cable system in the unit. This was frustrating and we were not able to access the TV in the living room. A smart TV would have been appreciated to allow us to access our Netflix or prime accounts. Nice unit but lacking amenities.

I had terrible experience with Blue Mountain resort. All staff at front desk are new knowing nothing . Check in was delayed one and half hours because our room took forever to be ready. The room was old and dirty. The kitchen has very limited cooking utensils. The stove was dirty , not working well . TV was down; internet was as slow as snail. We have to use our own data! I paid lots of money for no service 👎

We had a wonderful stay here! Smooth, early checkin. Friendly staff delivered us a bottle of wine, and also came within minutes when we texted them to ask about help with the TV and even late at night to bring us some matches. Lovely view off the patio, walkable to the village. Easy parking. Shuttle van drove by and told us to just wave them down if we wanted a ride over. No complaints!

Place was clean and spacious, staff was friendly. Enjoyed our stay at the place.

Right across the street from the slopes. Exactly what we needed for a great ski weekend.

Great location, excellent size home. Good free parking. Needs updating inside.

Close to everything, easily walkable.

We spent extra booking this property while others were cheaper because on the map its shown it was in the village. THIS IS NOT THE CASE FOR THIS PROPERTY. It was a walk away which was a bit disappointing when we could have paid less to be closer. besides the location it was clean, we were provided one parking in front of the rivergrass property and the other was in a parking lot that is in walking distance. Comfy beds and pillows and a warm fireplace to stand by after the day on the slopes. Front desk staff super friendly as well!

Quiet, comfortable, convenient to blue mountain villiage

Other reviews of this room at Historic Snowbridge say that the village is a 3 minute walk away. I can assure you that it is not a 3 minute walk. It’s about 22 minute walk if you follow the road or 17 minutes if you cut across the golf course. Google maps it and you will see. Wish I did that prior to booking. There is a free shuttle to the village and back. It comes every 30 minutes. I scheduled the shuttle 4x. The first two times it didn’t show and we ended up walking. The 3rd and 4th times later on to go back to the village for dinner in the evening the shuttle was perfect.

Great location and space. We enjoy the space that if offers compared to hotel rooms in the Village. Just a few minutes drive from the Village and it’s away from the crowds. We enjoyed our stay.

The property was nice, but I was not at all happy that Expedia said the property was a 5 minute walk to Blue Mountain Village. I chose this condo based on the proximity to the village because my mother is not able to walk far. We were more than 1/2 hour walk from the village. Expedia clearly misleads people with their location, and I will probably not book with Expedia again

The property was great right off the golf course, 5 minutes away from the village, we had a great weekend

Great spot, about a 10 minute walk to the village. Unit was big and laid out well. More of "beware" upper units (Which we were in) have a lot of stairs to get up to the unit. Not any concerns for us but just in case you have older travellers or people with injuries or disabilities. Ask for ground level (yes that's obvious I know) Cleaning could have been a tad better but it wasn't enough to call customer service.