Is parking available at the property?

Yes, free self-parking is available on-site, but it is limited.

What are the check-in and check-out times?

Check-in is from 16:00, and check-out is at 11:00. Late check-out is available for a fee, subject to availability.

What accessibility features does the hotel offer?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

Where is the hotel located in relation to key landmarks?

The hotel is located in The Blue Mountains, just steps from Monterra Golf and a 5-minute walk from Blue Mountain Ski Resort. Nearby attractions include Ridge Runner Mountain Coaster (0.4 km) and Plunge Aquatic Center (0.5 km).

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor heated pool, operational from 7:00 AM to 11:00 PM. There is also a seasonal outdoor pool available.

Blue Mountain Resort Mosaic Suites in The Blue Mountains

Average nightly price at Blue Mountain Resort Mosaic Suites by month, last 12 months (USD)
Month	Average price
January	$186
February	$210
March	$191
April	$176
May	$183
June	$204
July	$189
August	$216
September	$166
October	$171
November	$172
December	$228

What guests think

Across the reviews of Blue Mountain Resort Mosaic Suites, travelers praise the walkable village location, friendly staff, and the heated outdoor pool and hot tubs, while noting dated rooms, inconsistent cleanliness, and some noise from hallways or nearby activity.

Suites are often spacious with kitchenettes, but pullout sofas and some mattresses are uncomfortable, and recurring maintenance issues (HVAC noise, broken fixtures) and dated Wi-Fi/TV setups are mentioned. Housekeeping may require 24-hour advance scheduling, and check-in can be slow or delayed. Expect a convenient, family-friendly base with strong location and pool access, but variable room condition, cleanliness, and noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests like the year-round heated outdoor pool and hot tubs and underground parking; however, lounge chairs can be scarce and occasional closures, murky water, jet problems, or construction/crowding are reported.

Related guest reviews

6

Kayla

Jul 15, 2024

·

Stayed 2 nights

Our room was clean and the staff were friendly however I don’t think I will be returning. The walls are very thin and you can hear all hallway traffic which woke us up several time throughout the night, I’ve never experienced that at other hotels. I agree with the other reviews about the lack of pool chairs. We wanted to relax by the pool however there are very limited chairs and people reserve them and leave for hours and nothing is enforced to stop this from happening If you are looking for a quiet hotel and a place to relax by the pool I recommend looking elsewhere.

10

Sharon

Feb 10, 2024

·

Stayed 2 nights

The property was terrific. Parking was an issue but Blue Mountain village has a high density so we managed. And we received complimentary parking for one night as we could not find a spot in parking lots.Loved the pool and hot tub.

10

Caroline

Nov 11, 2024

·

Stayed 1 night

Loved using the outdoor heated pool & hot tub.

4

Piero

Mar 15, 2024

·

Stayed 2 nights

Property is dated however we knew because we've been many times. So.dispapointed with pool and hot tub cleanliness. Lots of fly like bugs floating in both. Brought it to attention of staff and still there 2nd day. Awful for price we pay

8

ken

Sep 11, 2025

·

Stayed 1 night

The front desk staff from the mosaic property went out of their way to secure us a third night and give us an even better experience than the one we had the previous two nights. Rooms were clean. The view was spectacular and it was nice to have a heated pool open until 11 PM.

2

Aydin

Dec 21, 2024

·

Stayed 2 nights

Hot tub very often broken

10

Chris

Aug 13, 2024

·

Stayed 3 nights

Pool and hottub is amazing

10

Sabrina

Oct 26, 2025

·

Stayed 1 night

Friendly staff, clean, our room had everything we needed and more. Heated outdoor pool.

10

Krista

Oct 15, 2025

·

Stayed 1 night

Amazing location, wonderful pool and hot tub, welcoming staff! Can’t wait to return.

8

Candyce

Aug 22, 2025

·

Stayed 2 nights

Pool was great!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: many rooms and common areas are reported clean, but repeated complaints cite stained furniture or bedding, moldy bathrooms, clogged drains, pests, and housekeeping misses.

Related guest reviews

2

Raghed

Feb 26, 2024

·

Stayed 1 night

Bed was not clean Had black marks and hair photos are available for reference

4

Angelle

Mar 8, 2025

·

Stayed 1 night

Very disapointed bathroom shower was full of mold

6

Megan

Aug 20, 2025

·

Stayed 2 nights

The village was great! The room was filthy unfortunately and just not worth the cost for the few days. Difficult to navigate trying to dine anywhere if you have a little one with special needs as well; I tried DoorDash to avoid any chaos and ended up with no food and losing money. Over all the village is a great little vacation spot, but the room was truly disappointing for the cost, wish it was a bit more spacious and clean.

4

Miriam

Aug 29, 2025

·

Stayed 1 night

We had an extremely disturbing experience during our stay. At around 1 AM, we found a mouse in our room, which was both shocking and completely unacceptable. We immediately contacted the front desk, and they told us they would bring a mouse trap to the room. No one ever showed up. We waited, followed up, and still received no assistance. Worse, they didn’t offer to move us to another room, provide a refund, or make any real effort to resolve the issue. The lack of urgency, accountability, or basic hospitality was incredibly disappointing. We ended up spending a sleepless night in a room we didn’t feel comfortable in, and the staff clearly didn’t care.

6

David

Oct 7, 2024

·

Stayed 1 night

Person that checked us in was great. There was garbage left in the room from previous guests. No shampoo. The tv would lose sound and pixelated lines would go across it from time to time. Furniture looked old and dirty. Robes were shrunk or just not adult sizes. Very dated.

8

Thomas

Oct 31, 2025

·

Stayed 2 nights

Great location and amazing price. Room wasn’t the cleanest, the drawers and cupboards were full of crumbs. Stains on the couch, and odd stains on the bedding as well. Besides that, staff was amazing and very helpful, love the on site parking as well!

4

Tanja

Aug 12, 2025

·

Stayed 2 nights

Run down, dirty and not well kept. Clogged toilet. Clogged shower drain. Not very happy with our last stay. The staff at the front desk were helpful and kind.

10

Orlando

Nov 11, 2025

·

Stayed 1 night

Amazing and clean room and the staff are very friendly the place is very beautiful

8

Tshala

Feb 3, 2026

·

Stayed 2 nights

Clean room

2

Mark

Jun 29, 2025

·

Stayed 2 nights

The room had t been cleaned. Couch had some stains that were clearly not okay. Bed sheets were no clean. No shampoo or soap. Glasses were dirty. Terrible experience

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are generally spacious with useful kitchenettes and some balconies, but decor feels dated, pullout sofas and some mattresses are uncomfortable, HVAC can be noisy, hallway noise carries, and Wi-Fi/TV features are limited.

Related guest reviews

4

Maria

Oct 16, 2025

·

Stayed 1 night

My room the pull out couch was very uncomfortable and the queen bed the sheets felt like sand paper.

6

David

Oct 27, 2024

·

Stayed 1 night

We had the one bedroom suite facing the pool. The room was big and very well equipped, but has seen better days. It showed a lot of wear and several light bulbs were burnt out.

8

Andrew

Aug 19, 2025

·

Stayed 1 night

I likeed pooland hot tub but Mattress and sofa bed were terrable to sleep.

6

Rebecca

Aug 3, 2024

·

Stayed 1 night

Super convenient location which is what you’re paying resort like prices for. Dated, underwhelming room with old carpet and a terribly uncomfortable pullout couch

6

Vahid

Sep 4, 2025

·

Stayed 1 night

The mattress was old and not comfy. The suite was clean and nice.

6

adam

Aug 10, 2025

·

Stayed 2 nights

While the rooms are clean and the Mosaic suites are right in the center of the village, it is missing a few amenities that I would just expect of hotels in 2025. The television did not have the ability to cast to it, nor did it have any streaming services available to log into. The reception of the wifi was shoddy and actually just dropped along with TV service during our stay. The bathrooms look dated and the grout in the shower was showing stains. For the price that they are charging per night, I would expect a bit more upkeep within the rooms themselves.

8

Julie

Oct 26, 2025

·

Stayed 2 nights

Clean room but needs updating.

8

Daniela

Mar 13, 2025

·

Stayed 2 nights

Excellent location. Clean rooms. Can hear a lot of hallway noise when you are in the room.

8

Chung Wah

Dec 25, 2025

·

Stayed 3 nights

Good room size, wonderful outdoor hot spring

6

Mary

Jul 24, 2024

·

Stayed 2 nights

Great stay my only concern was how noisy the air conditioner was and the fact it blows over your head at night. My daughter and I ended up going home sick after our two night stay. And for those wondering we called the front desk and they told us there is no way of turning it off.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, accommodating, and quick to resolve issues, though check-in lines or delays occur and housekeeping often requires 24-hour advance requests; a few guests reported slow responses or poor follow-through.

Related guest reviews

10

Akosua

Feb 17, 2026

·

Stayed 4 nights

Staff were so friendly and helpful.

10

Juan

Oct 20, 2025

·

Stayed 2 nights

The room was clean and the staff was super friendly and helpful. Also the room came with passes for the lifts so it was a super value along with parking.

4

Jordanna

Dec 30, 2025

·

Stayed 2 nights

Staff did not clean room, when I called to ask they said they needed 24 hours notice, when I mentioned they should have told us that at check they said I should have seen it in the confirmation email.

4

Miriam

Aug 29, 2025

·

Stayed 1 night

We had an extremely disturbing experience during our stay. At around 1 AM, we found a mouse in our room, which was both shocking and completely unacceptable. We immediately contacted the front desk, and they told us they would bring a mouse trap to the room. No one ever showed up. We waited, followed up, and still received no assistance. Worse, they didn’t offer to move us to another room, provide a refund, or make any real effort to resolve the issue. The lack of urgency, accountability, or basic hospitality was incredibly disappointing. We ended up spending a sleepless night in a room we didn’t feel comfortable in, and the staff clearly didn’t care.

10

Jonathan

Sep 14, 2025

·

Stayed 1 night

Check-in was great and special requests were handled.

8

Marcus

Aug 13, 2025

·

Stayed 2 nights

Nice property and friendly staff. However, Room was not ready until after 4.30pm. Also, have yet to get my final receipt sent to my email.

10

Kristina

Sep 24, 2025

·

Stayed 1 night

Great location. Staff was very friendly and attentive. Would definitely come back!

10

Andrew

Sep 2, 2025

·

Stayed 2 nights

The gentleman that checked us in ( i think his name was aiden) was fantastic. Excellent customer service.

8

Janelle

Aug 22, 2025

·

Stayed 3 nights

Very family friendly hotel. Overall we had a great stay. We did have an issue with the AC not working, however Ezra at the front desk immediately sprang into action to ensure the issue was resolved immediately. He went above and beyond and it was greatly appreciated. The resort fee including some of the popular activities was a great cost saving for our travelling family. While I do think the pullout couches could be updated to offer more comfort. We had a great stay overall. The room was clean. We had ample space. The staff was friendly and helpful. And being a few minutes walk away from everything on the village was extremely convenient. We would definitely stay here again.

10

Martha

Sep 11, 2025

·

Stayed 2 nights

Front desk staff were amazing. They were friendly and helpful ! Minot issue with toilet resolved quickly Great room on first floor with sitting area and separate bedroom made it easy to entertain. Kitchen well equipped Everything nice and clean. Thank you !

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Right in Blue Mountain Village, the hotel is walkable to lifts, shops, and restaurants, though some report noise from the area and occasional parking or wayfinding challenges.

Related guest reviews

10

David

Mar 15, 2025

·

Stayed 1 night

Great location to ski lifts

10

Colin

Feb 23, 2025

·

Stayed 2 nights

Great location

10

Laura

Mar 11, 2025

·

Stayed 1 night

Love staying in the village. This hotel is close to all the dining and shopping but slightly off the main drag so it was pretty chill and quiet. The room was clean and spacious. The kitchenette was very handy. Loved the outdoor spa area in the evening. Had a fun and enjoyable stay.

10

Scott

Mar 18, 2025

·

Stayed 1 night

It was handy to be right in the Blue Mountain Village. Short walk to the hill. Room was clean and very large. Great kitchenette.

10

Barrie

Jul 17, 2025

·

Stayed 1 night

Great location

10

Carole

Sep 21, 2025

·

Stayed 2 nights

We absolutely loved our romantic getaway at the Mosaic in Blue Mountain! From the moment we arrived, the cleanliness, and the relaxing atmosphere of the hotel. The room was comfortable, well equipped, and had everything we needed to fully enjoy a peaceful stay. The location is perfect: right in the heart of the village, just steps away from restaurants, shops, and activities. After our walks, we especially enjoyed the pool and the spa, which were ideal for relaxing. We will definitely be back!

8

Julia

Sep 16, 2024

·

Stayed 1 night

Good location..

10

Mary

Sep 15, 2025

·

Stayed 2 nights

Location was amazing. Property is beyond clean. Would definitely book again.

10

Randall

Aug 14, 2024

·

Stayed 1 night

Great location

8

Stephen

Feb 5, 2025

·

Stayed 1 night

Extremely functional for a quick trip of 2 days of skiing. Good walking proximity from room to lift. Amazing location for apres-ski and evening out!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Most guests dine in the village steps away with plenty of restaurants; several note no breakfast included and limited on-site options, with one bar closed midweek.

Related guest reviews

10

Carolyn

Mar 11, 2025

·

Stayed 2 nights

This hotel has an awesome outdoor heated pool year round. We swam in the winter which was a very unique experience. Love being just ateps away feom shops & restaurants.

10

Michael

Mar 16, 2025

·

Stayed 2 nights

We loved the food and the property was beautiful!! We would definitely recommend

6

Chengyu

Oct 14, 2025

·

Stayed 1 night

The room and staff is okay. However, there is no breakfast included. May a simple breakfast change the whole experience since it's hard to find a right spot for breakfast nearby.

10

Jessica

Jul 19, 2024

·

Stayed 1 night

Excellent place to go with family lots of activities in Summer time. Nice restaurants and shopping stores.

10

Gertraud

Mar 6, 2025

·

Stayed 1 night

There is lots to do , either skiing or shopping, and there are lots of great restaurants.

10

Carole

Sep 21, 2025

·

Stayed 2 nights

We absolutely loved our romantic getaway at the Mosaic in Blue Mountain! From the moment we arrived, the cleanliness, and the relaxing atmosphere of the hotel. The room was comfortable, well equipped, and had everything we needed to fully enjoy a peaceful stay. The location is perfect: right in the heart of the village, just steps away from restaurants, shops, and activities. After our walks, we especially enjoyed the pool and the spa, which were ideal for relaxing. We will definitely be back!

8

Laura

Dec 3, 2024

·

Stayed 1 night

We love going to Blue Mountain for a mini getaway. It’s always beautiful, no matter what season. Mosaic has a great location in the village. We had a nice chat with the lovely young woman who checked us in who is here on a work visa from Ireland. Our room was clean and had everything we needed, though could us an update in the bathroom and lighting in the entire unit. Parking was convenient. We tried out the axe throwing place that’s new since our last visit. Lots of fun! We had a delicious meal at Oliver and Bonicini and of course, breakfast at Sunset Grill.

10

Pia

Aug 1, 2025

·

Stayed 2 nights

Great resort! Very clean and great options for eating out.

10

Deborah

Apr 15, 2025

·

Stayed 2 nights

Beautiful shopping, good variety of restaurants

10

Salvatore

Sep 24, 2025

·

Stayed 3 nights

Activities, shops, restaurants We wished the Caesar bar was open during the week!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $274	6	7 $250	8 $212	9 $248	10
11 $293	12 $198	13 $209	14 $257	15 $205	16 $427	17
18 $192	19 $237	20 $239	21 $226	22 $218	23 $226	24 $267
25 $317	26 $409	27 $195	28 $215	29 $203	30 $181	31 $196

Su	Mo	Tu	We	Th	Fr	Sa
1 $182	2 $182	3 $183	4 $189	5 $200	6 $243	7
8 $176	9 $176	10 $186	11 $181	12 $174	13 $243	14 $224
15 $258	16 $295	17 $285	18 $287	19 $204	20 $216	21 $216
22 $187	23 $174	24 $166	25 $182	26 $181	27 $198	28 $209
29 $181	30 $174

Blue Mountain Resort Mosaic Suites

Prices for Blue Mountain Resort Mosaic Suites

Monthly average prices

About this property

Location

Room options

Mosaic Two Bedroom Loft Suite

Mosaic Two Bedroom Suite

Mosaic One Bedroom with Den

Mosaic One Bedroom Suite

Mosaic Deluxe

Guest reviews of Blue Mountain Resort Mosaic Suites

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Blue Mountain Resort Mosaic Suites

Prices for upcoming dates