Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Additional features include elevators and accessible parking.

Where is the property located in relation to key landmarks?

The hotel is located in the business district, within a 10-minute drive of the University at Buffalo - North Campus and Walden Galleria Mall. It is approximately 10 miles from KeyBank Center and 10.4 miles from Lake Erie.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, though specific age details are not provided.

Hyatt Place Buffalo / Amherst Hotel

Average nightly price at Hyatt Place Buffalo / Amherst, NY by month, last 12 months (USD)
Month	Average price
January	$178
February	$155
March	$153
April	$147
May	$196
June	$235
July	$242
August	$241
September	$228
October	$216
November	$194
December	$184

What guests think

Across reviews of Hyatt Place Buffalo / Amherst, NY, guests consistently praise friendly staff, clean, spacious rooms, solid breakfast, and a convenient, safe location near the highway and airport, while noting recurring housekeeping lapses and occasional maintenance or noise issues.

Breakfast is widely liked but can be crowded and run short near closing, and the on-site dining beyond breakfast is limited or confusing. Amenities such as the pool and hot tub are appreciated, though guests report occasional temperature, cleanliness, or maintenance problems, and some miss having a microwave in the room or a reliably available airport shuttle. Overall, expect a comfortable, well-located stay with warm service and a few operational inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, hot tub, and gym are popular; parking is easy, and there’s a lobby bar and EV chargers. Guests note occasional maintenance or temperature issues with the pool/hot tub and that the airport shuttle is sometimes limited or unavailable.

Related guest reviews

10

Julia

Aug 14, 2023

·

Stayed 1 night

Hotel staff was very nice. Brianna texted me after checking in to see how everything was. Hotel room was nice and clean. Quiet. The airport shuttle van wasnt available but they allowed me to take an airport taxi which they paid for. I would definitely recommend this hotel if you are in Buffalo.

6

Clare

Sep 3, 2025

·

Stayed 1 night

The room was perfect , bed comfortable ..just very disappointed hot tub was broken …I booked there for the hot tub :((

8

Myra

Oct 13, 2023

·

Stayed 2 nights

I liked the complimentary water. I disliked that the hotels airport shuttle wasn’t running, this was the only reason I booked the hotel just to find out it wasn’t running when I arrived in Buffalo.

6

Jason

Sep 1, 2025

·

Stayed 1 night

Customer service was excellent from the first phone call to check-in, and the front foyer and property were clean and welcoming. The room was comfortable, but there were stains on the carpet and the fridge didn’t work properly. Blackout blinds and a clean shower were a plus. The pool was open, though part of it was under heavy maintenance, and the hot tub could have been hotter. Free parking and Wi-Fi were appreciated. For a Hyatt, I expected more overall. Decent stay, but plenty of other options in the Buffalo area. ★★★

8

Tracy

Jul 13, 2025

·

Stayed 1 night

Very clean, safe and well kept modern property. Definitely a step above the usual with spacious, luxurious lobby and bar area; the breakfast area (hot buffet) is well equipped with many hot food choices and is continuously replenished; parking is packed by evening but there is a load/unload area at entrance; and finally, I found this hotel well-staffed, courteous, safe and comfortable. Would stay again.

10

val

Jul 10, 2025

·

Stayed 1 night

Wonderful hotel. Great breakfast. Pool area and gym were clean and nice. Loved our stay there. Staff was wonderful. Would highly recommend.

10

Mary

Jan 4, 2024

·

Stayed 1 night

It was a stop-over for us, with the added benefit of EV chargers in the car park. Very nice staff and comfortable room.

8

Hassan

Aug 15, 2024

·

Stayed 3 nights

This was our third time staying at a Hyatt Place and by far this facility had a poor condition. The location was very good, near the airport and a very quiet area. The hotel has a free shuttle to the airport, which was great. There are no shops or restaurants around it except one that we didn't get to try. The hotel has some food options that were pretty good. The breakfast that was offered was good and was great to have. The quality was okay. Liked this hotel very much for the free parking, the shuttle to the airport, free WIFI and the breakfast. No other hotel in the surrounding area offered all of this. The staff were great. Very helpful and pleasant. Our only issue with this hotel was the facility needs some TLC. The room we stayed in was very clean, but the carpet had a stain, the toilet had cracks, and the tub had water stains and scratches around the drain. The pool also needed care. The One other thing to note, this location is further away from Niagara Falls. Need a car to get around. Overall, we had a nice stay. Not sure if we will stay again at this location. We do like Hyatt Place very much and would stay at any location they have wherever we travel. Thank you again staff.

8

Ron

Jul 7, 2024

·

Stayed 1 night

First property that charged for EV charging

10

Maureen

Feb 23, 2025

·

Stayed 1 night

Great place for a best the winter blues with the grandkids … pool needs a deep cleaning otherwise it was fantastic

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find the property clean, but housekeeping is inconsistent, with recurring reports of missed service, stained furniture or carpets, mold or residue in showers, and occasionally soiled or unstocked linens. Public areas are generally tidy.

Related guest reviews

10

Maheswar

Sep 1, 2025

·

Stayed 2 nights

Nice and clean. I’d stay here again

6

Renee

Sep 19, 2024

·

Stayed 1 night

Outside and lobby looked great, but hotel room needed deeper cleaning.

4

John

Dec 11, 2025

·

Stayed 2 nights

#1 Cleanliness was subpar. Hallways need a vacuum really bad. I saw a condom in the middle of the hallway.....the condom was post package ......YUK! EEWWWW! I did report it to the front desk and they did have it removed shortly after. But I stayed 2 night and no vacuum in the hall at all. I'm in the hospitality industry (Management), I know what to look for. #2 The ENTRANCE to the bathroom is a sliding glass door that doesn't give the user any sound or odor/scent privacy. The sliding glass door has spaces around the door when fully closed. AND! The sliding glass door is frosted glass but not solid frosted. It's frosted enough where you can see the silhouette of the user moving around. No bathroom privacy of any kind if you have someone else staying with you. #3 The Shower doors are installed wrong. They dont slide close as they are supposed to. The handles are opposite and on the wrong side. I would give this Hotel Zero Stars but I gave it 2 Stars because they do have an Excellent Breakfast for the guests. Very good presentation and very good food. A large variety of breakfast choices. The Hotel staff was nice and attentive and responsive.

4

Richard

Jun 16, 2024

·

Stayed 1 night

Toilet kept running randomly, shower drain was loose, water pressure not that good, beds were uncomfortable and not very soft. My wife and I woke up with Back aches. The breakfast was good. I don’t know if I would stay here again. But I hope they get new beds.

10

Tracy

Jan 11, 2024

·

Stayed 2 nights

Staff at the front desk was helpful both coming and going. Breakfast was good. Coffee was hot and fresh. Only thing was that the night stand between the two beds had rings and obvious crumbs and dirt from the previous people staying in the room. The rest of the room was clean as expected.

10

Ramone

Feb 28, 2024

·

Stayed 1 night

A faint unpleasant odor lingering in the room. A couple towels and cloths were folded & soiled. All fresh new towels & cloths should have been provided.

4

Alfred

May 19, 2025

·

Stayed 4 nights

The housekeeping was horrible. Our first night we didn't get out room cleaned. The second night we only received 1 towel and 1 rag. I spoke to a guy at the counter and he assured me we would get towels and rags the next day. The next day we received 0 towels and 0 rags. If you stay there don't stary on the 2nd floor. The breakfast was excellent and there was 1 woman at the front desk was helpful

4

DEAN

Jun 23, 2025

·

Stayed 2 nights

The property was convenient to our needs. Mold in the shower.

10

Pelumi

Oct 21, 2024

·

Stayed 2 nights

Staffs are friendly and welcoming. But bathroom was dirty and not well cleaned.

4

Mark G

Nov 18, 2024

·

Stayed 2 nights

Room was dirty, with stained couch cushions— both sides — as well as caepet. Dust covered the wall facing the beds. It was gross and overpriced.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and modern with comfortable beds and a separate seating area; many note quiet stays. Some mention HVAC or hallway noise, occasional maintenance issues, lack of in-room microwaves, and generally reliable but occasionally finicky Wi-Fi.

Related guest reviews

10

Wenda

Aug 6, 2024

·

Stayed 2 nights

Rooms are large and comfortable, I love having a living area with a couch in a hotel room! Everything was clean and the staff were exceptional!!

10

Asiahn

Mar 6, 2024

·

Stayed 3 nights

The staff was really nice and the breakfast was good. My only issue was I think the wind kept shaking the wind?? It always sounded like something smacked the window or it would creak in the middle of the night so it kept me up since I'm a light sleeper, but other than that it's a great hotel. I would definitely stay again

4

Kevin

Aug 16, 2024

·

Stayed 1 night

Beautiful property and room. Staff were friendly and helpful. The A/C never reduced the temperature from 75 degrees even though it was set to 70 the entire time we were there and the outside temp wasn’t above 80 degrees. No microwave in the room. Very few power outlets in the room made things more challenging and less convenient than you would hope for. There was no water dispenser in the lobby or ice machines that we could find on our floor. The beds and pillows were awful and we all woke up very sore and tired. The water spout in the bathroom nearly fell off when using it. Just not well maintained at all.

8

John R

Jul 21, 2025

·

Stayed 2 nights

The ground-floor room was noisy due to the central air conditioning system. It would cycle constantly throughout the day and night. They're an upflush toilet that made a racket when used. However, the hospitality of the staff was refreshing.

10

Ariel

Jan 7, 2025

·

Stayed 1 night

It needs a microwave in the room

10

William

Sep 30, 2025

·

Stayed 2 nights

room was great, internet was a little hard to get on but once on it was great

10

John

Jan 11, 2025

·

Stayed 1 night

Spacious rooms, clean with plenty of parking!

6

Paolo

Jan 1, 2025

·

Stayed 1 night

Thermostat did not work therefore the room was colder than we expected and none of the USB charging ports didn't work.

8

Robert

Jun 27, 2025

·

Stayed 2 nights

This was a good stay overall in a modern, updated and comfortable building. Highlights include friendly and attentive front desk staff, a very decent breakfast, good WiFi and low noise during the night. Some minor complaints: a broken drain stopper in the bathroom, very thin walls and weak, almost undrinkable coffee downstairs. (You can order better coffee at the bar.) The breakfast area is relatively small and gets very crowded by 8am or so. Also the TV in the room is streaming only (no cable), so you’ll need to connect some other device to it to watch anything.

10

Ariel

Jan 11, 2025

·

Stayed 3 nights

Amazing stay, Quiet. It needs a Microwave it is really in convenient to go to the dinning hall just to heat up food.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, accommodating, and helpful. A minority experienced long or difficult check-ins, inconsistent follow-through on issues, or indifferent responses.

Related guest reviews

2

mike

Nov 3, 2024

·

Stayed 1 night

Great property but the Male Receptionist was a case study in make sure the customer that is spending 1000 dollars on two rooms is made to feel wrong for arriving an hour and. Half before check in.. most property’s say “we were sold out last night, but we will get you in your room as soon as possible . “. When I called Marriott down the street they offered to get us in a room… this guy was like sorry, not my problem that your flight got you here early. Besides 3pm check in … read the sign pal”. All he had to do was display some common sense decency to weary travelers, but instead he choose to power trip us.. for that reason, as much as I enjoy taking my business to a multitude of nice hotels, this platinum Expedia member and platinum elite bon voy member will just not spend our money with the Hyatt chain unless we just have to.

4

Gary

May 1, 2025

·

Stayed 2 nights

Staff yes'd me when I told them my room wasnt cleaned for my 2nd night and did not restock shampoo in shower

10

Lori

Apr 19, 2025

·

Stayed 3 nights

Hands down - the best front desk staff I’ve encountered since living in Japan. Their cheerful friendliness was intoxicating and no question was too trivial for them the spend time answering. This hotel’s front desk staff should be a role model for all others. Great Job!

6

Natasha

Apr 20, 2025

·

Stayed 2 nights

It was an average hotel stay. On the last day of our visit, the hotel maids knocked on our door early (at least 4 hours prior to our scheduled check out time) to ask when we were leaving and after we answered several times “at our checkout time of noon”, they still stood there! It was a very unpleasant experience.

4

Alfred

May 19, 2025

·

Stayed 4 nights

The housekeeping was horrible. Our first night we didn't get out room cleaned. The second night we only received 1 towel and 1 rag. I spoke to a guy at the counter and he assured me we would get towels and rags the next day. The next day we received 0 towels and 0 rags. If you stay there don't stary on the 2nd floor. The breakfast was excellent and there was 1 woman at the front desk was helpful

10

Suzan

Sep 15, 2024

·

Stayed 1 night

Rachel at the front desk deserves a raise. She’s phenomenal.

10

Reza

Sep 14, 2025

·

Stayed 1 night

Great clean property. Had to book in an emergency due to a mishap at another reservation elsewhere. Place was very accommodating, great staff. Definitely recommend.

6

John

Nov 10, 2025

·

Stayed 1 night

Started horribly - computer issue during check-in. Felt bad for the 2 young women at the desk as they did all they could but had serious issues with Hyatt support. Took well over an hour to check-in. They should have at least been given instructions for what to do in this type of case. There was no excuse for those ladies to go through what they did, nor for the customers that queued up trying to get their rooms also. BTW - I was the first in line when the issue occurred so the hour plus delay wasn't do to being queued... Everything else about the stay was good but that check-in experience was the worst I've ever dealt with - by far.

10

Dorothy

Apr 17, 2025

·

Stayed 1 night

Clean environment, great staff and service. I left 2 coats and a jacket in the wardrobe cabinet. Housekeeping obviously reported my items. When I finally called after approx. 2 weeks, I was able to receive the great news that my belongings were being held for me. I was very thankful for this! Overall great stay!

8

Manuel

Oct 18, 2025

·

Stayed 1 night

Check in could have been better but other than that everything was fine.

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AI-generated summary based on recent guest reviews

Location

Convenient suburban base near I-90, Buffalo Airport, and University at Buffalo; parking is plentiful. Easy drives to downtown Buffalo and Niagara Falls; area feels safe with some restaurants nearby.

Related guest reviews

10

Ismail

Jul 19, 2025

·

Stayed 1 night

Great location

10

Jie Won

Jun 16, 2025

·

Stayed 1 night

Highly recommend. Located in a very safe, suburban area. Close to Univ at Buffalo campuses. Easy free parking in front of hotel. Room was clean and breakfast was very good.

10

Mark

Sep 16, 2024

·

Stayed 1 night

We were in town for a Bills game. The location was convenient and easy access to the thruway back to Albany. Breakfast was delicious. Definitely would recommend.

8

Jacqueline

Apr 13, 2024

·

Stayed 1 night

Good location off Highway. 24/7 desk staff. Well lit outside for parking. Room was clean. Nice large window.

10

Freeda

Aug 30, 2023

·

Stayed 1 night

Comfortable, clean, convenient to the airport.

10

Marlene

Dec 25, 2024

·

Stayed 1 night

Excellent central location, 10-15min drive to downtown buffalo, galleria mall and Trader Joe’s. Rooms were clean and modern. Staff were friendly and helpful.

8

Amy Noelle

Nov 9, 2024

·

Stayed 4 nights

Great location for getting on and off highway. Parking was ample and safe.

10

Oscar

Apr 28, 2024

·

Stayed 2 nights

It was centrally located to everything.

10

Sarah

Jul 22, 2025

·

Stayed 1 night

Nice location, easy access to food etc.,

10

Juan Carlos

Sep 22, 2024

·

Stayed 8 nights

Great and friendly staff, excellent location, easy access to expressway, close to the airport, close to many attractions

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for variety and value but can be crowded and run out of items near the end of service. Reports include occasional quality/labeling problems and limited or irregular on-site dining outside breakfast.

Related guest reviews

10

Shannon

Dec 21, 2025

·

Stayed 1 night

Room was clean and comfortable. Breakfast was fresh with lots of selection.

10

Edward

Dec 28, 2025

·

Stayed 1 night

Excellent breakfast! Polite service!! Great location!

10

Wendy

Oct 27, 2025

·

Stayed 1 night

Breakfast would have been better if it was available until 11am - we got there at the end and it was void of most.

4

Tambre

Mar 3, 2024

·

Stayed 1 night

We stayed there so we could catch a shuttle to airport and have dinner at hotel. Upon check-in we were told there would be no shuttle for us and dinner was a limited menu that would be prepared by front desk help. Not what we expected at a Hyatt

4

John

Dec 11, 2025

·

Stayed 2 nights

#1 Cleanliness was subpar. Hallways need a vacuum really bad. I saw a condom in the middle of the hallway.....the condom was post package ......YUK! EEWWWW! I did report it to the front desk and they did have it removed shortly after. But I stayed 2 night and no vacuum in the hall at all. I'm in the hospitality industry (Management), I know what to look for. #2 The ENTRANCE to the bathroom is a sliding glass door that doesn't give the user any sound or odor/scent privacy. The sliding glass door has spaces around the door when fully closed. AND! The sliding glass door is frosted glass but not solid frosted. It's frosted enough where you can see the silhouette of the user moving around. No bathroom privacy of any kind if you have someone else staying with you. #3 The Shower doors are installed wrong. They dont slide close as they are supposed to. The handles are opposite and on the wrong side. I would give this Hotel Zero Stars but I gave it 2 Stars because they do have an Excellent Breakfast for the guests. Very good presentation and very good food. A large variety of breakfast choices. The Hotel staff was nice and attentive and responsive.

10

Flori

Aug 4, 2025

·

Stayed 4 nights

Unfortunately, the weekend mornings are dreadfully busy for the breakfast hours. Both days, there was not a table or chair to be had, other than the actual bar seats.

2

Hayley

Nov 5, 2024

·

Stayed 1 night

I am gluten free and at breakfast, there was a gluten free section for bread. I had a slice then went back for another, asked the worker what type of bread it is and turns out it was NOT gluten free. It was filled with regular bread. I was terribly sick for my flight back home. Terrible experience

6

Darian

Sep 19, 2025

·

Stayed 2 nights

I stayed 2 days for business. I went down to the placery to get lunch after returning from a morning meeting. I sat for 30 mins at a table with a menu and no one took my order, there was nothing that indicated how to place an order. I had to go back to my room starving to take the rest of my for other calls for the afternoon finally at 5pm I drove to Wendy’s to get something to eat. Disappointed as the selling point for me was the restaurant in the hotel. When you travel alone you don’t want to have to go out by yourself.

8

Robert

Jun 27, 2025

·

Stayed 2 nights

This was a good stay overall in a modern, updated and comfortable building. Highlights include friendly and attentive front desk staff, a very decent breakfast, good WiFi and low noise during the night. Some minor complaints: a broken drain stopper in the bathroom, very thin walls and weak, almost undrinkable coffee downstairs. (You can order better coffee at the bar.) The breakfast area is relatively small and gets very crowded by 8am or so. Also the TV in the room is streaming only (no cable), so you’ll need to connect some other device to it to watch anything.

10

Shinichiro

Jul 29, 2025

·

Stayed 1 night

It would be great if there are salad or cut fruit for breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $303	9 $327	10 $374
11 $174	12 $183	13 $205	14 $179	15 $196	16 $257	17 $254
18 $159	19 $173	20 $219	21 $208	22 $206	23 $282	24 $345
25 $153	26 $177	27 $179	28 $199	29 $217	30 $343	31 $399

Su	Mo	Tu	We	Th	Fr	Sa
1 $268	2 $143	3 $148	4 $145	5 $181	6 $239	7 $200
8 $146	9 $145	10 $149	11 $168	12 $153	13 $173	14 $187
15 $143	16 $142	17 $147	18 $147	19 $159	20 $244	21 $317
22 $203	23 $165	24 $170	25 $227	26 $363	27 $243	28 $186
29 $170	30 $137

Hyatt Place Buffalo / Amherst, NY

Prices for Hyatt Place Buffalo / Amherst, NY

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed (High Floor)

Basic Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

Room, 2 Queen Beds with Sofa Bed

Room, 2 Queen Beds with Sofa Bed (High Floor)

Guest reviews of Hyatt Place Buffalo / Amherst, NY

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Buffalo / Amherst, NY

Considering this hotel for your Buffalo trip?

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