Is parking available at the property?

Yes, self-parking is available for free and is wheelchair accessible.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

Yes, a complimentary airport shuttle service is available 24 hours. Guests must contact the property with arrival details to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, wheelchair-accessible facilities including the registration desk, public areas, and bathrooms. There is also a wheelchair-accessible pool.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Buffalo, just a 2-minute drive from Walden Galleria Mall and 12 minutes from Buffalo Zoo. It is approximately 6.6 miles from Shea's Performing Arts Center and 9 miles from Buffalo AKG Art Museum.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 8:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, which is not specified.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of cribs or extra beds. Guests are encouraged to contact the property directly for any requests regarding additional sleeping arrangements.

Home2 Suites by Hilton Buffalo Airport

Average nightly price at Home2 Suites by Hilton Buffalo Airport / Galleria Mall by month, last 12 months (USD)
Month	Average price
January	$162
February	$152
March	$169
April	$169
May	$195
June	$231
July	$232
August	$245
September	$211
October	$185
November	$185
December	$176

What guests think

At Home2 Suites by Hilton Buffalo Airport / Galleria Mall, travellers consistently highlight very clean, spacious, well-equipped rooms and friendly staff, plus a convenient location near the mall, airport, restaurants, and highways, creating an easy base for shopping and events.

Breakfast draws mixed feedback, ranging from very good variety to limited or cold items, with early cutoff times and occasional lines. Facilities include a gym and pool, though recurring pool closures and rare shuttle problems frustrated some stays. A few reviews note maintenance or cleanliness lapses such as faulty doors, A/C, or pests, but these are not the norm. Expect a modern, convenient stay with roomy suites and generally strong value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

A gym and indoor pool are available, but the pool has repeated closures or very cold water, with one report of rashes. Airport shuttle reliability is mixed; parking is available.

Related guest reviews

8

Sandra

Oct 24, 2023

·

Stayed 3 nights

Staff was very nice. Room was clean and quiet. The only downside was the pool was closed the whole visit. We were given option to go to another hotel but wasn’t worth the hassle. Will stay again

10

Erin

Jan 30, 2024

·

Stayed 1 night

Comfortable hotel- clean with spacious rooms. The gym is well-equipped (including Peloton) and the location is convenient to many restaurants.

10

Carrie

Feb 5, 2025

·

Stayed 1 night

Shuttle to airport and return. Service at front desk- Josh was helpful and friendly. Room spacious, nicely decorated, offered all needed supplies for cooking if you wanted to and personal care items.

4

Amanda

Feb 28, 2024

·

Stayed 1 night

I booked for the pool. Upon checkin pool closed til March!! Put it online at your site! I would have booked elsewhere!

8

Shanaz

Sep 1, 2025

·

Stayed 3 nights

This is our second stay at this hotel and we very much enjoy it. The hotel and room were very clean. The pool is great especially for kids. Shopping is close by and a lot of great restaurant options. The best part is that you can eat in because the rooms have what you need enjoy lunch or dinner. The breakfast is also great!

10

Sophia

Feb 6, 2025

·

Stayed 2 nights

A review of the pool maintenance should be checked. A lot of the kids got a rash

6

Neil

Mar 17, 2023

·

Stayed 2 nights

Very convenient for shopping with lots of dining options in the area. Disappointed that the pool was “closed for maintenance” and the stained towel in the hallway for 2 days was a little disturbing. Other than that a decent stay.

10

Victor

Dec 1, 2025

·

Stayed 2 nights

Great friendly staff but the breakfast was one of the worst I’ve ever experienced. Limited options. Also the pool was closed the entire time. The rooms were very cozy and comfortable though. This hotel is also close to all amenities

4

Jessica

May 9, 2023

·

Stayed 4 nights

The property offers shuttle service to the airport. I checked with the front desk on two separate occasions the day before to ensure a shuttle was able to pick me up at 5am for my flight. I was reassured both times, I would be picked up at 5am. I waited in the lobby area that morning, no shuttle. I asked the front desk to call and check. They assured me the shuttle was running. I waited until 5:20am, no shuttle. I had to contact Uber to take me to the airport. There was no apology nothing from the front desk. I just ask you not offer an accommodation that will just turn into a waste of time and more stress.

10

Lucas

Oct 1, 2025

·

Stayed 3 nights

Extremely clean and well maintained hotel. The pool open late was a plus. Overall a great experience

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests find the hotel and rooms very clean. A smaller number reported issues such as mold, pests, missed housekeeping, or broken/dirty fixtures.

Related guest reviews

10

Michael

Dec 28, 2024

·

Stayed 1 night

Only stayed one night, but the hotel was very clean and despite it being full, it was quiet all night. The free breakfast in the morning was a nice bonus. Would stay here again.

10

Brenda

Aug 20, 2025

·

Stayed 1 night

Had a great stay, rooms were very clean and spacious!

6

Maureen

May 2, 2023

·

Stayed 2 nights

It’s ok. Not very clean. People nice. Great location. Breakfast ok.

8

Melissa

Sep 8, 2025

·

Stayed 2 nights

We liked that it was close to everything. Mall, dining, Highmark Stadium. Staff was very nice. My 2 issues were the breakfast was not good at all and our bathroom had mold. Lucky I'm the type to bring my own cleaning stuff.

8

Abhishek

Jul 13, 2025

·

Stayed 1 night

Our stay was nice and comfortable! We observed ants in the bathroom so I think there is a need for pest control. But other than that we loved the space in the room and the small kitchen with dishes.

10

Linda

Dec 21, 2024

·

Stayed 1 night

Clean, quiet and cozy. What more can you ask for.

6

Laura

Feb 4, 2024

·

Stayed 1 night

Broken blinds, held up with duct tape, crashed down middle of the night, black stuff in the fridge, broken bathroom door.

10

Meg

Sep 29, 2025

·

Stayed 2 nights

Place was very clean and rooms were very spacious!

8

Joseph

Dec 6, 2025

·

Stayed 2 nights

Hotel was very clean and the staff was very friendly.

4

Holly

Nov 1, 2023

·

Stayed 2 nights

When we arrived to our room the light was burnt out in the entry. Next, we noticed the trash had not been taken out from the last guest under the kitchen sink. The sheets on the bed were very wrinkled and something was smeared on the bed side table. The bathroom had boogers smeared on the wall as well. The toilet wouldn't flush so we called the front desk but it couldn't be looked at until the morning so my husband fixed it himself by using You Tube. Breakfast was free but the sandwich was so hard the only thing that was edible was the sausage patty.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and generally quiet, with comfortable beds and practical kitchenettes/full kitchens that work well for families and longer stays. Some guests noted worn mattresses or pillows, A/C limits, thin walls, or occasional door/lock issues.

Related guest reviews

8

Laura

Oct 27, 2024

·

Stayed 1 night

Not as nice as other Home2 Suites I have stayed in (ie. Utica and Elkheart) Pillows not as comfy. Breakfast not as good.

10

Kenneth

Oct 13, 2024

·

Stayed 1 night

This is a great hotel in a good location. It features a full kitchen including a dishwasher! The hotel is very clean, in excellent condition and nicely appointed. I was only there for 2 nights on family business, but you could easily stay for an extended period.

10

Rita

Jan 7, 2025

·

Stayed 1 night

Very nice room, spacious, loved high ceilings and had a nice breakfast provided.

10

Nancy

Nov 12, 2024

·

Stayed 1 night

The room was very clean and the full kitchenette was very handy

8

Daniel

Jul 10, 2024

·

Stayed 2 nights

For drivers, this hotel is in a pretty nice location. Rooms are big, hotel is clean, beds are old (mattresses have valleys) but comfortable enough. I appreciated the soundproofing from the highway. One of the things my family looks for when traveling is free breakfast, and this breakfast is particularly sad. Hot items are limited, and staff stops refilling early and starts completely tearing down exactly on time. If you show up at 9:05 for a 9:00 breakfast you find nothing left. The space is also awkward, leading to long lines when the hotel is full.

10

Steve

Mar 20, 2023

·

Stayed 1 night

Clean quiet hotel, conveniently located right off the highway and near to many shopping and dining options. Comfortable and spacious rooms

10

James

Aug 1, 2025

·

Stayed 1 night

The property was very nice, clean, and the staff was very welcoming and friendly. Our room was large with very comfortable beds. The TV was high quality and had a lot of station options. The bathroom was large and clean. I will definitely be booking this hotel again when we stay near the city. The 90 entrance is just outside the parking lot for easy travel! Great hotel!

6

Scottie

Jun 16, 2024

·

Stayed 1 night

Everything was really nice except for the air conditioning would not go below 72degrees even at 10 pm. Had to ask for a floor fan. Room still warm.

10

Savannah

Aug 6, 2025

·

Stayed 1 night

Spacious room and very quiet

4

NABOTPAL

Aug 13, 2024

·

Stayed 1 night

The bathroom door didn't work. The main door lock didn't work. We had to manage the bathroom with another friend. Very bad experience.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, welcoming, and helpful, with several examples of quick problem resolution. Occasional issues include rooms not being ready, shuttle miscommunication/no-shows, or inconsistent interactions.

Related guest reviews

10

Christina

Mar 23, 2024

·

Stayed 1 night

Samantha and the team at the front desk were excellent- quick checkin, super friendly, and when we were missing bedding for the sofa bed, delivered it to our room within minutes. Breakfast was good- good variety for a continental. There were a bunch of families on site for a tournament and the kids were running the halls and screaming at all hours, interfering with the hotel staff/cleaning staff and playing tag between floors/mini-sticks in the hallways. The hotel staff did their best to manage them but the families seemed to think it was a playground. Convent overall, very clean.

10

Amanda

Nov 14, 2025

·

Stayed 3 nights

The staff was superb!!!

10

Daphne

Apr 28, 2024

·

Stayed 1 night

The staff were so friendly and accommodating, especially Derrick and Michael

10

Mary

Jan 11, 2025

·

Stayed 1 night

This hotel is great, but it’s really the staff who make it a fun place to stay. They are so friendly, warm, and attentive, it feels like I’m staying with friends.

2

Liana

Mar 12, 2023

·

Stayed 1 night

Staff was rude. They gave away our room and wouldn’t find us one we booked. Won’t be staying here again.

6

Laura

Nov 13, 2023

·

Stayed 1 night

I will be contacting your Head Office for reimbursement of parking costs at the Niagara Airport . We chose this Hotel for the free parking while away and Aport Shuttle. We booked a 5 am arrival which I arranged more than a week in advance. By 5:15 we were told it was not coming. Clerk called an Uber and by 5:40 it had not arrived and we were forced to drive our vehicle to the Airport in order to make our 7:15 flight. This caused us extreme stress.

8

Joseph

Dec 6, 2025

·

Stayed 2 nights

Hotel was very clean and the staff was very friendly.

6

Katey

Feb 27, 2025

·

Stayed 1 night

I was not happy that we went to check in at 430pm and the room was not ready.

10

Evelyn

May 17, 2025

·

Stayed 7 nights

The manager Kristie and the staff Sam were great, they resolved my double charges quickly and with empathy. The other staff seem to didn’t care. The breakfast was very good and the place was spotless. The beds great as the decor. Overall it’s a wonderful place to stay. Just needs to train the staff that are not so good as they should. Thanks Sam and Kristie you were the best.

4

Jessica

May 9, 2023

·

Stayed 4 nights

The property offers shuttle service to the airport. I checked with the front desk on two separate occasions the day before to ensure a shuttle was able to pick me up at 5am for my flight. I was reassured both times, I would be picked up at 5am. I waited in the lobby area that morning, no shuttle. I asked the front desk to call and check. They assured me the shuttle was running. I waited until 5:20am, no shuttle. I had to contact Uber to take me to the airport. There was no apology nothing from the front desk. I just ask you not offer an accommodation that will just turn into a waste of time and more stress.

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AI-generated summary based on recent guest reviews

Location

Highly convenient for Walden Galleria shopping and dining, with quick access to the airport, stadium, and highways; several spots are walkable. Good base for concerts, games, or stopovers.

Related guest reviews

10

Travis

Aug 2, 2025

·

Stayed 2 nights

Everything was right there in walking distance

10

Annalisa

May 4, 2025

·

Stayed 2 nights

I really enjoyed this property. There were many things around, i.e. mall, food options, location. There was great convenience. The property was clean and staff was very helpful.

10

Yan

Oct 16, 2024

·

Stayed 1 night

Walking distance to the mall

10

Matthew

Oct 22, 2025

·

Stayed 2 nights

Very nice place to stay. Close to the mall and airport. We went to the bills game and it was an easy commute to the stadium.

10

Steve

Mar 20, 2023

·

Stayed 1 night

Clean quiet hotel, conveniently located right off the highway and near to many shopping and dining options. Comfortable and spacious rooms

10

Young Gyu

Jun 3, 2025

·

Stayed 1 night

A comfortable hotel to stay at, with convenient access from the airport.

10

Cherise

Nov 30, 2024

·

Stayed 3 nights

Great hotel. Clean. Modern. Near shopping, restaurants, thruway, etc.

8

Kevin

Jan 12, 2025

·

Stayed 1 night

Nice property. New and in a very nice area. Convenient to the highway

10

Gavin

Aug 8, 2024

·

Stayed 3 nights

Great property in a great location

10

Jennifer

Jan 1, 2025

·

Stayed 2 nights

Property was clean, the staff were friendly, amd check in/check out were easy. It was in a great location for Highmark Stadium, downtown Buffalo, and the airport.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many enjoyed it and the variety, while others found it limited or cold. Early end times and crowding/lines are recurring concerns.

Related guest reviews

10

Michael

Dec 28, 2024

·

Stayed 1 night

Only stayed one night, but the hotel was very clean and despite it being full, it was quiet all night. The free breakfast in the morning was a nice bonus. Would stay here again.

10

Jessica

Jul 30, 2024

·

Stayed 2 nights

Great spot, would stay again! Would be great if breakfast was offered later than 9am …

8

Melissa

Sep 8, 2025

·

Stayed 2 nights

We liked that it was close to everything. Mall, dining, Highmark Stadium. Staff was very nice. My 2 issues were the breakfast was not good at all and our bathroom had mold. Lucky I'm the type to bring my own cleaning stuff.

8

Ravinder

Mar 15, 2023

·

Stayed 1 night

Breakfast timings are too short until 9 am only. Long lineup for breakfast.

8

Daniel

Jul 10, 2024

·

Stayed 2 nights

For drivers, this hotel is in a pretty nice location. Rooms are big, hotel is clean, beds are old (mattresses have valleys) but comfortable enough. I appreciated the soundproofing from the highway. One of the things my family looks for when traveling is free breakfast, and this breakfast is particularly sad. Hot items are limited, and staff stops refilling early and starts completely tearing down exactly on time. If you show up at 9:05 for a 9:00 breakfast you find nothing left. The space is also awkward, leading to long lines when the hotel is full.

10

Elizabeth

Jan 31, 2025

·

Stayed 1 night

Stayed for one night with our kiddos while in town for sports. Would have stayed longer but due to tournament rules we had to change hotels. This hotel is fantastic! Newer and clean, rooms are spacious with surprising amount of amenities like kitchen with tea and coffee, lovely smelling soaps/shampoo/lotions and tons of storage and sleeping spots. Staff was kind and welcoming, breakfast was clean and delicious and pool was huge and crystal clear. Seriously, so impressed. You guys should be proud of your hard work!

10

Daniel

Aug 25, 2025

·

Stayed 1 night

Easy drive to Key Bank for a concert, clean, large room and great breakfast in the AM!

10

Colin

Dec 23, 2024

·

Stayed 2 nights

Nice employees, good breakfast and nice rooms.

10

Victor

Dec 1, 2025

·

Stayed 2 nights

Great friendly staff but the breakfast was one of the worst I’ve ever experienced. Limited options. Also the pool was closed the entire time. The rooms were very cozy and comfortable though. This hotel is also close to all amenities

10

netia

Apr 15, 2023

·

Stayed 2 nights

This is my second time staying at this hotel for work (5 days). Super comfortable stay. The breakfast starts at 6am on the weekday, which is awesome since I have to be at my work site by 6:30am. The breakfast is super tasty and the customer service was excellent. During this stay they had cookies in the lobby at ~5pm which was a tasty and sweet surprise.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $445	7 $346	8 $237	9	10 $306
11 $166	12 $167	13 $193	14 $252	15	16 $318	17 $344
18 $167	19 $261	20 $262	21 $254	22 $193	23 $263	24 $249
25 $287	26 $174	27 $249	28 $208	29 $202	30 $300	31 $326

Su	Mo	Tu	We	Th	Fr	Sa
1 $202	2 $176	3 $175	4 $142	5 $166	6 $224	7 $193
8 $158	9 $141	10 $162	11 $141	12 $148	13 $188	14 $252
15 $158	16 $144	17 $144	18 $145	19 $161	20 $270	21 $339
22 $202	23 $165	24 $185	25 $205	26 $318	27 $268	28 $179
29 $158	30 $139

Home2 Suites by Hilton Buffalo Airport / Galleria Mall

Prices for Home2 Suites by Hilton Buffalo Airport / Galleria Mall

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About this property

Location

Guest reviews of Home2 Suites by Hilton Buffalo Airport / Galleria Mall

Who stays here?

What guests think

Property Policies

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Good to know

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