Is parking available at the property?

Yes, free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 75 per accommodation, which varies based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility may need to be confirmed directly with the property.

What is the location of the property in relation to key landmarks?

The hotel is located in Downtown Buffalo, within a 5-minute drive of Kleinhans Music Hall and Shea's Performing Arts Center. It is approximately 1.9 miles from Buffalo and Erie County Naval and Military Park and 2.1 miles from Pierce - Arrow Museum.

Does the property have a swimming pool?

Yes, there is an indoor pool available for guests. The operational hours and seasonal availability may vary.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, which is not specified.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to inquire directly for specific needs and any associated costs.

Residence Inn Buffalo Downtown Hotel

Average nightly price at Residence Inn by Marriott Buffalo Downtown by month, last 12 months (USD)
Month	Average price
January	$307
February	$272
March	$386
April	$376
May	$394
June	$441
July	$377
August	$312
September	$349
October	$354
November	$373
December	$311

What guests think

At Residence Inn by Marriott Buffalo Downtown, travelers consistently praise spacious, modern suites with kitchenettes, friendly service, and a convenient location with free on-site parking, solid breakfast, and handy nearby options like Starbucks and Walgreens.

Rooms are widely described as clean, comfortable, and quiet, though a few guests reported slow or missed housekeeping, odors, or maintenance and HVAC problems. Facilities draw mixed feedback: the pool ranges from enjoyable to closed or poorly maintained, while the courtyard, laundry, gym, and free parking are appreciated. The location is walkable to dining and attractions, but several reviews mention feeling unsafe outside at night, plus occasional check-in delays and limited on-site dining or bar service. Expect a comfortable, apartment-style stay with strong value, but verify pool status and plan around housekeeping and neighborhood nuances.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free on-site parking and practical extras such as Starbucks, a gym, laundry, and a courtyard with grills are appreciated. Pool feedback is inconsistent, with reports of closures, cold or cloudy water, and a loose railing; on-site dining/bar or room service is limited or unavailable on some days.

Related guest reviews

10

Pavel

Jan 11, 2025

·

Stayed 7 nights

This hotel was on sale and so we could afford it. In this case, you get what you paid for. The room was modern, bright, unusually spacious and conveniently organised appointed. Kitchen was great. Parking was plentiful and free. Location was in downtown and felt safe. There are decent places to eat nearby and the location is convenent if you like to visit galleries and museums (as we did).

10

Bernadette

Jul 11, 2024

·

Stayed 3 nights

We enjoyed our stay. Our room was very clean, updated and the beds were comfortable. The common areas were also nice done and well kept. Kids loved the pool and I loved the convenience of it. There’s a little courtyard with a fire pit and two grills. Guests and staff were all very professional and friendly. There’s a neighboring Walgreens that came in handy. Big convenience having Starbucks on the property and complementary breakfast with a waffle station.

8

Benjmain

Oct 15, 2022

·

Stayed 3 nights

Handsome, modern hotel with nicely appointed, clean suites and super comfy beds. However, one of the reasons I booked this hotel was the pool. Upon arrival I found the pool was "temporarily closed for maintenance". I asked when the pool would reopen, I was told "We don't know". So I put it another way, and asked how long it had been "temporarily" closed: I was told "about a month". Also, they do not clean/tidy the room/make beds every day. In fact, during my 3 nite stay housekeeping did not come into our room at all. After 2 nites my garbage can was overflowing and we were out of facial tissue and body wash so at 9am I asked the desk clerk to have housekeeping tidy our room. When we returned at 6pm that evening no one had touched our room! Now, I know since the pandemic some hotels don't clean the rooms every day, but not even when you ask them to?

6

Marybeth

Oct 14, 2024

·

Stayed 1 night

No bar or restaurant on Sunday & Monday 😪 it may have said it on the description but I didn’t read it. The pool was cold and the children next door yelled and hollered until after midnight!

10

margaret

Sep 8, 2025

·

Stayed 7 nights

We always stay at the residence inn when visiting Buffalo. It is an extremely spacious room with a full refrigerator and lots of space to relax outside of the bed area. The staff are always friendly and helpful and the free self parking is s great asset. The room cost is also very competitive based on the room amenities. We will continue to stay at the residence inn any time we are in Buffalo.

8

Corrine

Aug 13, 2023

·

Stayed 3 nights

We booked a room with two beds and a sofa bed which was amazing for my two kids that didn’t want to share a bed! There was plenty of space. Drive was 10-12 mins to the buffalo zoo and same to the canal waterfront. There are plenty of unique restaurants within walking distance in Allentown. Also free parking and a Walgreens right beside the hotel was perfect! One of the features when we booked was the kitchen and the Starbucks. But honestly the breakfast was great and the coffee served I think was Starbucks! Even had oat milk and lots of healthier options. We were missing some items in our room like hand soap and towels but the staff was quick respond right after we checked in. Gym had all the necessities- but we didn’t get to testing the pool. We will stay here again !

8

Shawn

Jul 17, 2023

·

Stayed 2 nights

The hotel is nice but the employees are letting it get run down. The pool was disgusting. Cloudy, hadn't been cleaned in days. The towels and wine glasses from the night before were not cleaned up and there were no more towels. The worst was the railing getting into the pool. It was loose and almost caused me to hit my head on the concreted.

10

Angel

Jun 9, 2025

·

Stayed 4 nights

So much area for remote working, free printer, and Starbucks attached. The pool is nice too. Also the vibes in the backyard are cute. Very close to important things in Buffalo . The only complaint is that the heating wasn’t great. It was very cold in the room. The breakfast provided was very delicious and filling. Love the mini waffles.

10

Renona

Oct 26, 2025

·

Stayed 2 nights

food was good, parking excellent especially downtown Buffalo and nk extra fee for larking even better.

10

Akua Oparebea

Aug 22, 2024

·

Stayed 9 nights

Clean, modern property. My room had large windows and was bright. Loved the bathroom as it was big and the shower was large and comfortable with hot water. Large comfortable bed. The bathroom needs more hooks for hanging though. There is also no safe in the room. Kitchen was very well equipped. The whole one-bedroom apartment was fitted out like a real home. Loved it. Used the laundry twice. Very clean room, easy to use machines and free detergent! A Walgreens is conveniently located next to the hotel Unfortunately, there was no one to help us carry our bags. They don't have a concierge or bellhop.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms very clean and well kept. Housekeeping, however, can be inconsistent—late or missed service, missing supplies, and a few severe complaints about odors or stained/moldy areas.

Related guest reviews

8

Adriana

Apr 24, 2025

·

Stayed 2 nights

Hotel is nice and rooms were clean. Location is very convenient and easy to park.

8

Kevin

Aug 25, 2025

·

Stayed 11 nights

Cleaning of the roo.s were very late during the day and had to ask for spao as the soap provided is terrible. Breakfast is good with a good variety.

6

Roger

Mar 27, 2023

·

Stayed 3 nights

Couldn’t get a room until 2 hours after official check in time. Obviously not enough housekeepers. Our “every other day” room “refresh” consisted of them taking all our towels and emptying the trash. Bed not made (so apparently they didn’t notice the generous tip I left on the bed) and a stack of fresh towels was left on a table for us to shove back in all the little cubbies in the bathroom. Bottom dresser drawer couldn’t be used as it hit the hinge of the bathroom door after opening a couple of inches!

10

Monica

Apr 6, 2023

·

Stayed 7 nights

We had a great experience during our stay. The room was big and nice and clean

8

Benjmain

Oct 15, 2022

·

Stayed 3 nights

Handsome, modern hotel with nicely appointed, clean suites and super comfy beds. However, one of the reasons I booked this hotel was the pool. Upon arrival I found the pool was "temporarily closed for maintenance". I asked when the pool would reopen, I was told "We don't know". So I put it another way, and asked how long it had been "temporarily" closed: I was told "about a month". Also, they do not clean/tidy the room/make beds every day. In fact, during my 3 nite stay housekeeping did not come into our room at all. After 2 nites my garbage can was overflowing and we were out of facial tissue and body wash so at 9am I asked the desk clerk to have housekeeping tidy our room. When we returned at 6pm that evening no one had touched our room! Now, I know since the pandemic some hotels don't clean the rooms every day, but not even when you ask them to?

2

Jason

Nov 17, 2024

·

Stayed 1 night

The room had a stain on the bed like the last guest was murdered. Looked like blood stained all over the rug and the shower was moldy.

10

John

Dec 13, 2025

·

Stayed 2 nights

The hotel was located in a convenient area. The staff was friendly. The facilities were updated and clean.the room was quiet and clean.

10

Roberta

Jun 24, 2025

·

Stayed 4 nights

This is probably one of the best hotels I have stayed at in Buffalo. The cleanliness, the breakfast, the room suite which I had a refrigerator, full size dishwasher wonderful plates and wonderful knives. Never before have I been in a suite with like home amenities. I forgot to mention the electronic blinds which were very cool.

6

Jessica

Jul 26, 2023

·

Stayed 4 nights

Great location, parking and lovely staff. Lacked overall cleanliness, room had an extreme pet urine order and kitchen within suite was not stocked for use. Overall, I do not feel the price paid for a 4 night stay equaled the quality received. Grab and go breakfast sandwiches had not been properly heated and were cold in the center each day.

10

Brianna

Mar 11, 2024

·

Stayed 1 night

Very clean, comfortable beds and the complimentary breakfast was delicious!

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AI-generated summary based on recent guest reviews

Rooms

Spacious, modern suites with well-equipped kitchenettes and comfortable beds are a clear highlight. Some guests reported maintenance or HVAC issues during their stay.

Related guest reviews

10

Pavel

Jan 11, 2025

·

Stayed 7 nights

This hotel was on sale and so we could afford it. In this case, you get what you paid for. The room was modern, bright, unusually spacious and conveniently organised appointed. Kitchen was great. Parking was plentiful and free. Location was in downtown and felt safe. There are decent places to eat nearby and the location is convenent if you like to visit galleries and museums (as we did).

10

Justin

Apr 6, 2024

·

Stayed 2 nights

Rooms were amazing. Very spacious. Great food, friendly staff, nice parking.

10

Emily

Jul 28, 2025

·

Stayed 4 nights

Only concern was the ac would shut off when we left.

10

margaret

Sep 8, 2025

·

Stayed 7 nights

We always stay at the residence inn when visiting Buffalo. It is an extremely spacious room with a full refrigerator and lots of space to relax outside of the bed area. The staff are always friendly and helpful and the free self parking is s great asset. The room cost is also very competitive based on the room amenities. We will continue to stay at the residence inn any time we are in Buffalo.

8

Ahmet

Nov 21, 2023

·

Stayed 3 nights

Hotel in general very good. Great service. Big downside is the pillows. Might be the most uncomfortable pillows I’ve ever used at a hotel. Literally the only downside

10

Angel

Jun 9, 2025

·

Stayed 4 nights

So much area for remote working, free printer, and Starbucks attached. The pool is nice too. Also the vibes in the backyard are cute. Very close to important things in Buffalo . The only complaint is that the heating wasn’t great. It was very cold in the room. The breakfast provided was very delicious and filling. Love the mini waffles.

10

Roberta

Jun 24, 2025

·

Stayed 4 nights

This is probably one of the best hotels I have stayed at in Buffalo. The cleanliness, the breakfast, the room suite which I had a refrigerator, full size dishwasher wonderful plates and wonderful knives. Never before have I been in a suite with like home amenities. I forgot to mention the electronic blinds which were very cool.

10

Tammy

Apr 20, 2025

·

Stayed 5 nights

Hotel was nice and well kept. Room spacious and clean. Our furnace didn’t work thru the first night but since we artived at 2 am we didn’t notice, first thing in the morning they fix it. Breakfast was so so. All and all it was great and will stay there again if ever in Buffalo again

10

Jack

Jul 20, 2025

·

Stayed 3 nights

Booked a suite for my parents here. They really enjoyed their stay.

10

Akua Oparebea

Aug 22, 2024

·

Stayed 9 nights

Clean, modern property. My room had large windows and was bright. Loved the bathroom as it was big and the shower was large and comfortable with hot water. Large comfortable bed. The bathroom needs more hooks for hanging though. There is also no safe in the room. Kitchen was very well equipped. The whole one-bedroom apartment was fitted out like a real home. Loved it. Used the laundry twice. Very clean room, easy to use machines and free detergent! A Walgreens is conveniently located next to the hotel Unfortunately, there was no one to help us carry our bags. They don't have a concierge or bellhop.

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Service

Service is frequently described as friendly, helpful, and accommodating, with easy check-in and responsive staff. A minority reported lapses such as curt front-desk interactions, delays addressing issues, rooms not ready at check-in, or unhelpful management.

Related guest reviews

10

Kathleen T

Jul 16, 2025

·

Stayed 4 nights

Friendly, helpful , quick check in

2

Mackenzie

Mar 31, 2024

·

Stayed 1 night

Terrible check in service

8

Milly

Mar 29, 2023

·

Stayed 1 night

Staff was extremely helpful and polite.

8

Krysteli

Aug 20, 2023

·

Stayed 1 night

Love the location of this property - lots of great restaurants around the area. Complimentary Breakfast was amazing. Large and spacious rooms - very clean. Comfy beds. My only complaint was that the rooms weren’t ready for check in promptly. Had to wait an hour after the hotels check in time to be able to get access to our room.

10

Elizabeth

Jul 2, 2023

·

Stayed 1 night

Easy check in, friendly staff, all the amenities we were looking for, convenient location to local restaurants & a 24 hour walgreeens next door for those last minute needs. Clean & comfortable rooms. We enjoyed our stay!!

2

Antione

Jun 22, 2024

·

This place waa horrible our room had smoke alarm issues they woke us up every morning calling or knocking on the door to work on it.I had no tv in the bedroom for 3 days nobody would come fix it we left two days early and drove for 12 hrs just to leave this place the manager hid in the back and would've talk to us.Travelocity was calling to talk to him about what was going on he wouldn't answer the phone or come out to talk to us i just expected more from them i will NEVER GO BACK

10

Shawn

Jul 28, 2025

·

Stayed 4 nights

From the time of arrival until I was signed out of the hotel, the staff were amazing and very accommodating. I've been in many five-star hotels that do not compare to how to get the service was here. You definitely cannot go wrong on staying here.

10

Ann

Mar 13, 2023

·

Stayed 1 night

Check in was easy and front desk clerk was so nice and accommodating. Although our rooms were not ready (and we had 5 rooms) they were able to get two ready for early checkin so we could drop off our stuff and head out to the game. Loved the room layout, so roomy and comfortable. I wish we stayed longer than one night. If I go back to Buffalo I will.

10

Valarie

Jul 30, 2025

·

Stayed 5 nights

Staff very friendly and always there when needed.

8

America Y Rodriguez

Jul 7, 2025

·

Stayed 6 nights

We loved the room, we liked the pool(we expected a jacuzzi though). Unfortunately the lady at the front desk was not very nice.

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Location

Convenient for downtown, restaurants in Allentown, and attractions like the waterfront and zoo; Walgreens and Starbucks are adjacent. Several guests, however, felt the immediate area was unsafe at night due to panhandling.

Related guest reviews

10

Pavel

Jan 11, 2025

·

Stayed 7 nights

This hotel was on sale and so we could afford it. In this case, you get what you paid for. The room was modern, bright, unusually spacious and conveniently organised appointed. Kitchen was great. Parking was plentiful and free. Location was in downtown and felt safe. There are decent places to eat nearby and the location is convenent if you like to visit galleries and museums (as we did).

10

Terry

Jul 3, 2024

·

Stayed 2 nights

I like how close it was to the cancer center. And 5he staff was helpful.

8

Corrine

Aug 13, 2023

·

Stayed 3 nights

We booked a room with two beds and a sofa bed which was amazing for my two kids that didn’t want to share a bed! There was plenty of space. Drive was 10-12 mins to the buffalo zoo and same to the canal waterfront. There are plenty of unique restaurants within walking distance in Allentown. Also free parking and a Walgreens right beside the hotel was perfect! One of the features when we booked was the kitchen and the Starbucks. But honestly the breakfast was great and the coffee served I think was Starbucks! Even had oat milk and lots of healthier options. We were missing some items in our room like hand soap and towels but the staff was quick respond right after we checked in. Gym had all the necessities- but we didn’t get to testing the pool. We will stay here again !

6

Cynthia

Jul 31, 2023

·

Stayed 1 night

Traveled with my two daughters and two grandchildren for a one night stay on a Saturday night. Good location walking distance to many restaurants, Tim Horton and Walgreens right next door . That being said my daughter and granddaughter were approached by an older male asking them for money and then proceeded to follow them. When they got to the Residence inn lot another man approached them, clearly strung out, again asking for money. My other daughter was next to her suv at this point and the man went over to her asking her too and scoping out her car. We felt very unsafe on the grounds near the hotel. Allen Street, however, had lots of people and was not threatening. We paid almost $400 for our suite; for that price there should be security in there outdoor parking lot! When my daughter went to front desk to alert them, the girl didn’t even look up from her desk to acknowledge her and just responded “ yea, we know; it’s the city”. Next morning our brand new car’s mirror had been hit and scratched up in same parking lot . Room was big and kitchenette was great but I would not return.

10

Lisa

Jul 7, 2025

·

Stayed 6 nights

Nice and friendly staff. The property location is only 10 minutes by car to the waterfront area.

10

Stacy

Jun 15, 2025

·

Stayed 3 nights

We were in town for the marathon event and motel was right on the course which was awesome Staff were super helpful orienting us as we had not been to Buffalo before

8

Krysteli

Aug 20, 2023

·

Stayed 1 night

Love the location of this property - lots of great restaurants around the area. Complimentary Breakfast was amazing. Large and spacious rooms - very clean. Comfy beds. My only complaint was that the rooms weren’t ready for check in promptly. Had to wait an hour after the hotels check in time to be able to get access to our room.

10

Renona

Oct 26, 2025

·

Stayed 2 nights

food was good, parking excellent especially downtown Buffalo and nk extra fee for larking even better.

10

Frashta

Oct 19, 2024

·

Stayed 1 night

You can’t walk in the evening it is not safe lite of homeless people around

10

John

Dec 13, 2025

·

Stayed 2 nights

The hotel was located in a convenient area. The staff was friendly. The facilities were updated and clean.the room was quiet and clean.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely appreciated for quality, variety, and a waffle station, and Starbucks on-site is a plus. Some guests found it inconsistent—items ran out or were just okay, vegetarian options were limited, and on-site restaurant/bar or room service was unavailable on some days.

Related guest reviews

10

Bernadette

Jul 11, 2024

·

Stayed 3 nights

We enjoyed our stay. Our room was very clean, updated and the beds were comfortable. The common areas were also nice done and well kept. Kids loved the pool and I loved the convenience of it. There’s a little courtyard with a fire pit and two grills. Guests and staff were all very professional and friendly. There’s a neighboring Walgreens that came in handy. Big convenience having Starbucks on the property and complementary breakfast with a waffle station.

10

Crystal

Apr 6, 2024

·

Stayed 2 nights

Friendly staff, clean room, great breakfast and the Starbucks next door was a great bonus!!

4

Richard

Sep 10, 2023

·

Stayed 1 night

Breakfast was a bad joke. Food was mostly gone an hour before end time. For seven floors of 37 rooms each there were two small luggage carts. And this is the only place I ever stayed, Marriot or other, that you couldn't use the elevator without your key card. Try holding a card against the scanner, pressing a floor number, and holding anything (luggage since there were virtually no luggage carts) at once. This requires 3 hands.

6

Marybeth

Oct 14, 2024

·

Stayed 1 night

No bar or restaurant on Sunday & Monday 😪 it may have said it on the description but I didn’t read it. The pool was cold and the children next door yelled and hollered until after midnight!

10

margaret

Dec 11, 2024

·

Stayed 7 nights

This hotel is a good choice for any stay but particularly well suited for an extended stay. The spacious room and kitchenette made it very comfortable for our week long stay. The price is very reasonable especially given the free self park available on site. The staff were very helpful. My only negative was that they do not provide complimentary coffee or tea beyond the breakfast which ended pretty early(9:30 am) on weekdays.

10

Roberta

Jun 24, 2025

·

Stayed 4 nights

This is probably one of the best hotels I have stayed at in Buffalo. The cleanliness, the breakfast, the room suite which I had a refrigerator, full size dishwasher wonderful plates and wonderful knives. Never before have I been in a suite with like home amenities. I forgot to mention the electronic blinds which were very cool.

10

Katherine

Jun 22, 2025

·

Stayed 4 nights

2 negatives: random $90 charge I got. I got a receipt for our pet stating which is fine but it says $85 on the receipt and not $90. Also need more price transparency. Had to pay another $80 on top for each day just in case I use their snack bar? That’s very unnecessary OVERALL I would still recommend. Made my family feel extremely safe. Breakfast was great for when you needed it. Pool was clean. Staff was nice

10

Tammy

Apr 20, 2025

·

Stayed 5 nights

Hotel was nice and well kept. Room spacious and clean. Our furnace didn’t work thru the first night but since we artived at 2 am we didn’t notice, first thing in the morning they fix it. Breakfast was so so. All and all it was great and will stay there again if ever in Buffalo again

6

Jessica

Jul 26, 2023

·

Stayed 4 nights

Great location, parking and lovely staff. Lacked overall cleanliness, room had an extreme pet urine order and kitchen within suite was not stocked for use. Overall, I do not feel the price paid for a 4 night stay equaled the quality received. Grab and go breakfast sandwiches had not been properly heated and were cold in the center each day.

10

Joseph

Sep 4, 2024

·

Stayed 1 night

The recent renovations are beautiful. The room and beds were very comfortable. Breakfast was very good! We enjoyed our stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $501	10 $562
11 $285	12 $490	13 $482	14 $516	15 $455	16 $519	17 $519
18 $276	19 $480	20	21 $855	22	23 $907	24 $392
25 $927	26	27 $604	28 $470	29 $475	30 $490	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $514	2 $436	3 $495	4 $495	5 $421	6 $833	7 $519
8 $274	9 $480	10 $435	11 $426	12 $277	13 $431	14 $326
15 $276	16 $326	17 $416	18 $494	19 $276	20 $323	21 $643
22 $637	23 $274	24 $276	25 $451	26 $791	27 $323	28 $327
29 $274	30 $276

Residence Inn by Marriott Buffalo Downtown

Prices for Residence Inn by Marriott Buffalo Downtown

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Suite, 1 Bedroom

Studio, 1 King Bed with Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

Suite, 1 Bedroom (Hearing Accessible)

Guest reviews of Residence Inn by Marriott Buffalo Downtown

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Buffalo Downtown

Prices for upcoming dates