Is parking available at the property?

Free self-parking is available on-site for guests.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately CAD 22.00 for adults and CAD 14.00 for children.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 6:00 AM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property includes step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific features for bathrooms and pool access are not detailed.

What is the location of the property in relation to key landmarks?

The hotel is located in Jasper National Park, a 4-minute drive from Icefields Parkway and 6 minutes from Patricia Lake. It is approximately 3.6 miles from Pyramid Lake and 4.2 miles from Maligne Canyon.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Jasper Inn & Suites by INNhotels in Jasper, Canada

Average nightly price at Jasper Inn & Suites by INNhotels by month, last 12 months (USD)
Month	Average price
January	$144
February	$150
March	$138
April	$135
May	$224
June	$329
July	$376
August	$416
September	$325
October	$184
November	$129
December	$142

What guests think

Jasper Inn & Suites by INNhotels offers spacious, family-friendly suites with kitchenettes and a walkable, quiet location, frequently praised staff, and a popular pool/sauna area when open, but some facilities and rooms feel dated and maintenance varies.

The biggest recurring drawback is the lack of air conditioning, leading to hot rooms in warm weather even with fans. Guests also report mixed cleanliness and comfort, with several complaints about mattresses or sofa beds, occasional odors, and housekeeping lapses. The restaurant is well liked when open, but some stays found it closed or limited, and parking can be tight. Expect a convenient, spacious base with older finishes and summer heat to manage.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, hot tub, sauna and steam room are popular when operating, but repeated reviews report temporary closures and occasionally cold or over‑chlorinated water. Parking can be tight, and there is no elevator with many stairs around the property.

Related guest reviews

8

Victoria

Jan 28, 2024

·

Stayed 1 night

Loved the rooms and area! Only issues we had was parking was DREADFUL. There was essentially no parking and I had to walk about a block with my bags and a toddler on my hip in the snow and mush. Wasn’t ideal. Other than that room was perfect.

8

Courtlin

Feb 19, 2026

·

Stayed 2 nights

Clean room, great pool and hot tub area, friendly and helpful hotel staff

10

Long

Oct 7, 2025

·

Stayed 2 nights

Nice place to stay in Jasper, we really enjoyed the pool, sauna and steam room, nice way to relax at the end of a long day ok hiking.

10

Penny

Aug 25, 2025

·

Stayed 1 night

Pool wonderful, steam and sauna great. Probably a better place to stay in Winter. We were there in hot summer and no air conditioning. However in mountains it cools off at night but had to open windows.

8

ian

Nov 24, 2024

·

Stayed 1 night

Really nice suite. Staff and helpful. It would be appreciated though if the website is updated to reflect that the pool, hot tub, and sauna is closed. Also it would be helpful to know beforehand that there is no breakfast at the restaurant.

8

Mary Beth

May 21, 2025

·

Stayed 2 nights

The windows were very dirty. And the table had not been wiped off. Otherwise it was clean. It is not a hotel for seniors as there is no elevator and stairs everywhere. Getting to the pool involves multiple staircases. However, it was worth the trip as the pool was lovely and very clean.

10

Larry

Jun 5, 2025

·

Stayed 1 night

Property does not have elevators or air conditioning. Our room was excellent, but on the third level. Not conducive for seniors.

2

Riley

Nov 12, 2025

·

Stayed 2 nights

I booked a two night stay at Jasper inn and suites. After checking in, I noticed that the pool/hot tub were closed down. The restaurant and breakfast buffet were also closed down. Before even going to my room, I went to the front desk and asked if I could cancel my reservation. I wanted to move to a different hotel that had a hot tub. The manager at the front desk told me to contact Expedia, and that they would authorize a refund once Expedia contacted the hotel. So I booked a stay at a different hotel. Unfortunately when Expedia contacted them, they refused to refund the money. So at this point I’m out 450$. I don’t recommend staying at this property, it has no amenities. There are better options available at the same price point.

8

Shannon

Jan 12, 2025

·

Stayed 2 nights

Nice room, great soundproofing. Great pool,sauna,steamroom

4

Kimberly

Nov 16, 2025

·

Stayed 1 night

The pool was down along with the hot tub. And restaurant was closed. That should have been disclosed before booking.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms and common areas clean, but feedback is mixed. Recurring issues include musty or dirty carpets, hair or residue in tubs, leftover trash, and occasional missed or inconsistent housekeeping.

Related guest reviews

2

Calvin

Mar 23, 2025

·

Stayed 2 nights

Place is extremely run down and dirty. There was a pair of socks left in our room and the garbage was never taken out. Definitely stay elsewhere

10

Junia

Oct 28, 2025

·

Stayed 1 night

Very clean, comfortable beds, lovely room!

10

Lori

Jul 3, 2025

·

Stayed 1 night

The hotel and rooms are very clean and well maintained. The grounds are beautiful, very lush and green! Even the munching elk that came to visit thought so! Definitely would stay here again.

6

Amanda

Aug 28, 2025

·

Stayed 1 night

We missed when booking that they didn’t have AC. They state on the website that fans are provided. There was one old small desk top fan in the room which provided little air. Staff did manage to find another ( albeit also old and broken) fan to provided some extra relief. Upon arrival the room hadn’t actually been fully cleaned. There was garbage in the drawers and sticking out under the heating unit. The complimentary coffee/ sugar carafe was empty of additives except for 3 Splenda. There is no typical property info book, with emergency procedures, hotel info and other area info. I expected more from a $430/ night booking

8

Mary Beth

May 21, 2025

·

Stayed 2 nights

The windows were very dirty. And the table had not been wiped off. Otherwise it was clean. It is not a hotel for seniors as there is no elevator and stairs everywhere. Getting to the pool involves multiple staircases. However, it was worth the trip as the pool was lovely and very clean.

10

Dale

Jan 27, 2026

·

Stayed 1 night

Room was clean, bed was comfortable

10

mingyang

Jul 23, 2025

·

Stayed 2 nights

excellently maintained. Clean and spacious.

4

courtney

May 6, 2024

·

Stayed 1 night

We loved everything until it was time to use our jetted tub. It blasted out skin fragments and black mold. It was late at night, too late to switch rooms. They however did compemsate by giving us a voucher for the breakfast buffet .

4

Andrew

Aug 1, 2025

·

Stayed 1 night

Do your research, there is no A/C. I thought this was common everyday bare essentials but I was greeted with a sign that said fresh mountain air. There was a crappy little noisy fan in the room, very little circulation. The bathroom had a used bar of soap in the tub, the kitchen had a dirty rag and the coffee maker has a moldy pod.

2

Calvin

Mar 23, 2025

·

Stayed 1 night

Very dirty. Garbage in room from previous guests. Smelt very bad in room

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and family friendly, with loft layouts, kitchenettes, balconies and some mountain views, though decor is dated. A major pattern is no air conditioning in summer, and comfort varies with multiple complaints about mattresses, sofa beds, odors and some noise.

Related guest reviews

10

sarah

Oct 15, 2025

·

Stayed 1 night

Clean, safe, walkable to downtown. So quiet. Gorgeous balconies with a view!

4

Alexander

Sep 30, 2025

·

Stayed 1 night

Bed was old and extremely uncomfortable. Property is not soundproof and we could hear the neighbours coughing all night. Very disappointing for the amount of money we paid to stay here.

2

Alfonso

Sep 1, 2025

·

Stayed 1 night

No ac, need to advise in BOLD LETTERS NO AC during summer months

6

Alvaro

Sep 13, 2025

·

Stayed 1 night

la habitación muy linda, mejor de lo que esperabamos, estabamos muy felices hasta que llega la noche y no podíamos dormir por el calor y no hay aire acondicionado

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6

Simran

Jul 19, 2025

·

Stayed 2 nights

The sofa bed is terrible. Not comfortable and makes noise with slight movement. My daughter ended up sleeping on the floor. Shouldn’t not be advertised as a 4 people room. It’s not even comfortable for a kid.

10

ERLINDA

Oct 28, 2025

·

Stayed 1 night

Yes was really good the balcony view

8

Elizabeth

Aug 19, 2025

·

Stayed 2 nights

We had a great stay in the Queen Loft suite at Jasper Inn and Suites. Sure it may seem dated compared to other stays in the area however we really enjoyed the space. Although there was no AC and that may see like a concern, the room came equipped with fans so we had no issues with heat. Overall would recommend the Loft suite.

10

Mariane

Nov 4, 2025

·

Stayed 1 night

Spacious rooms, accommodating staff and convenient..

10

Tamara

Oct 12, 2025

·

Stayed 2 nights

The kids had a loft area to sleep in and we had a room to ourselves. The unit was clean and had all the amenities we required.

6

Lai Na

Oct 20, 2025

·

Stayed 1 night

The hotel is clean but very dated, the carpet has a bit of an odor and the heating unit is a bit noisy.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, helpful and efficient, though some guests experienced unready or misassigned rooms, inconsistent communication, or less helpful attitudes.

Related guest reviews

10

Youngsook

Feb 19, 2026

·

Stayed 1 night

Fast check in kind clean

8

Paul

Sep 7, 2025

·

Stayed 2 nights

This is a locally owned property that has somehow avoided being snapped up by a larger outside corporation. They are friendly and organized, providing an excellent service.

10

Lindsay

Apr 6, 2024

·

Stayed 1 night

The one front desk staff member that I came across, not once unfortunately, but TWICE was a displeasure. She had a nasty attitude about her, no smiling, no hi, how are you? Yes we tried checking in early, but there was no compromising on her part, she just said no it is too early, you can call at 3 to see if its available yet. (we tried checking in at 1). If you dont like your job, quit; I have a feeling your co-workers will be happy with your departure. The other girl we had when we did check in was fantastic, a complete doll & i was in there for less than 3 minutes. The room was well above our standards, super clean & super quiet. We showed up for breakfast the next at 8:30am & honestly, it was garbage & service was even worse. All the food was cold/hard. Only my husband ordered coffee, she legit came around 10x offering him more coffee, but we repeatedly had to ask for juice or water refills. We will happily stay at your property again, because honestly, we loved the hotel its self.

10

Neil

Sep 3, 2025

·

Stayed 1 night

Although I had booked a standard room through Expedia for two people, we had another person join us at the last minute. The front desk staff was able to upgrade us to a suite making our trip more economical than getting a second standard room. They were very helpful!

8

Courtlin

Feb 19, 2026

·

Stayed 2 nights

Clean room, great pool and hot tub area, friendly and helpful hotel staff

10

Luiza

Sep 28, 2025

·

Stayed 2 nights

Wonderful staff

10

Kathryn

Sep 25, 2025

·

Stayed 3 nights

Very helpful and efficient staff at front desk.

6

Michael

May 19, 2025

·

Stayed 2 nights

Reception was a bit unfriendly at first, 2nd visit and different staff was OK. Our room was OK, location was horrible, some kind of machinery room across hallway, which made some horrible rumbling buzzing noise all the way into our sleeping area, this went on all night every night and as complex was full we could not get a different room

10

Varun

Jul 5, 2025

·

Stayed 2 nights

We had a wonderful stay at Jasper Inn & Suites! From the moment we checked in, the staff were friendly, welcoming, and helpful with tips about local attractions and hikes. The location is perfect — tucked away in a quiet part of town but still within easy walking distance to restaurants, shops

4

Harris

Jan 5, 2026

·

Stayed 2 nights

Check in was not ideal. Smooth check in (1st Attempt), although once getting to the room it was not cleaned and a disaster everywhere. Decided to call front desk from the room, which was no help and asked us to call back in 10 minutes to look for a new room. No call back, so I head to the lobby. Which then had to explain again but it was a surprise to the lobby. Soo that wasn’t relayed. 2nd attempt, another quick smooth transaction. Go to the room, filled with about 7 people just staring at me in shock. While all this is happening, my family is waiting in the original dirty room. The housekeeper comes in and has an unfriendly encounter with my wife and kids, because the room isn’t ready. Lobby again shocked he gave me a room already occupied.. 3rd attempt was a breeze, new room no people and no feces still in the toilet. All in all. Still a decent hotel, had a nice stay and story to laugh about sitting at the fire.

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AI-generated summary based on recent guest reviews

Location

Quiet, walkable setting a short distance from downtown shops and restaurants, with convenient tour pickup and some mountain views.

Related guest reviews

10

sarah

Oct 15, 2025

·

Stayed 1 night

Clean, safe, walkable to downtown. So quiet. Gorgeous balconies with a view!

8

Nadeem

Jul 3, 2025

·

Stayed 2 nights

Excellent location, well appointed, spacious rooms

10

Cynthia

Nov 5, 2025

·

Stayed 3 nights

Location was great and staff responded to our needs. It was convenient to have our evening tour pick us up at the hotel and drop us off.

10

jim

Jul 20, 2025

·

Stayed 1 night

Easy to get to. Located in town so you can walk anywhere

8

Aznive

Sep 22, 2025

·

Stayed 1 night

It was very short stay. Very conveniently located.

8

Ronald

Jun 19, 2024

·

Stayed 1 night

Close to downtown 10 minute walk

10

Corey

Oct 20, 2025

·

Stayed 1 night

Pool was great for my kids. Also, we walked easily downtown for supper.

8

Pratik

Jun 8, 2024

·

Nice property, big spacious rooms , bit of a walk to get to downtown shops and grocery stores

10

Heather

Aug 12, 2025

·

Stayed 2 nights

This is an older, well maintained motel. It was very clean and overall very quiet. A short drive to the main streets of Jasper.

10

Huijuan

Jun 6, 2024

·

Stayed 1 night

The place is quite and clean with good views. It is in the walking distance for the shopping.

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AI-generated summary based on recent guest reviews

Dining

The on‑site restaurant is frequently praised for tasty dinners and attentive service, but several stays found it closed or on limited hours. Breakfast is available at times yet described by some as pricey or basic for the cost.

Related guest reviews

8

Katherine

Jan 24, 2025

·

Stayed 1 night

We spend a lot of time around Jasper area. Room was good. Some areas of room and hotel are getting a little dated. But that being said room was very comfortable. And very clean. A big plus for me now a days is a smart tv. But that is just a wish not a necessity. The hotel dining room was great as always. We sat in the lounge and had a fantastic meal And reasonable considering you are in a mountain park. Staff there was fantastic and very helpful with all our questions. Even if we didn’t stay at this hotel we would seek out the restaurant.

8

Jeanine

Mar 9, 2024

·

Stayed 3 nights

This property has been around for many many years. The rooms have been updated which is grand and the beds are comfortable. They have upgraded their flat screens tvs in the living room area. The property itself is tired. And personally the restaurant served us crappy food and they are not gluten aware at all.

10

Michael

Jan 20, 2024

·

Stayed 1 night

Dinner in the restaurant was excellent and staff were responsive and attentive

8

ian

Nov 24, 2024

·

Stayed 1 night

Really nice suite. Staff and helpful. It would be appreciated though if the website is updated to reflect that the pool, hot tub, and sauna is closed. Also it would be helpful to know beforehand that there is no breakfast at the restaurant.

8

Michele

Jun 5, 2025

·

Stayed 3 nights

Decent place to stay in Jasper. We had a nice size room with space. Everything was outdated. Pool and hot tub were nice! Dining was limited with the restaurant not opening until 5pm. Breakfast was expensive for those who pay to stay at this property.

10

Cheryl

Sep 14, 2025

·

Stayed 1 night

Very clean and comfortable if a tiny bit outdated. Didn’t mind for 1 night. Great dinner in hotel restaurant. And had a good night's sleep.

10

James

Jul 4, 2025

·

Stayed 1 night

Easy check-in, courteous staff, good food. Property appears dated.

10

Francia

Aug 19, 2025

·

Stayed 1 night

Jasper Inn and Suites provided a lovely room with many amenities. We were surprised by the high quality of the restaurant, as well.

10

DAWN

Jun 21, 2025

·

Stayed 2 nights

Very good on site restaurant with excellent menu, reasonable price and good service. An unexpected pleasure to dine there!

4

Kimberly

Nov 16, 2025

·

Stayed 1 night

The pool was down along with the hot tub. And restaurant was closed. That should have been disclosed before booking.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $169	10 $447
11 $447	12 $146	13 $166	14 $151	15 $141	16 $450	17 $450
18 $146	19 $142	20 $146	21 $145	22 $147	23 $193	24 $156
25 $143	26 $143	27 $145	28 $144	29 $150	30 $161	31 $163

Su	Mo	Tu	We	Th	Fr	Sa
1 $107	2 $110	3 $109	4 $109	5 $108	6 $108	7 $107
8 $110	9 $110	10 $109	11 $115	12 $116	13 $116	14 $114
15 $110	16 $110	17 $110	18 $107	19 $112	20 $110	21 $101
22 $109	23 $110	24 $110	25 $110	26 $111	27 $110	28 $111
29 $110	30 $110

Jasper Inn & Suites by INNhotels

Prices for Jasper Inn & Suites by INNhotels

Monthly average prices

About this property

Location

Room options

Suite, 2 Bedrooms, No Ac Fans Provided

Executive Suite King and Two Twins No Ac Fans Provided

Suite, 1 Bedroom, No Ac Fans Provided

Studio 1 Queen Partial Basement, No Ac Fans Provided

Loft Queen Suite -No Ac-Fans Provided

Honeymoon Room, 1 King Bed No Ac Fans Provided

Executive Room, 1 King Bed, No Ac Fans Provided

Tower Suite King Suite, No Ac Fans Provided

Standard Room, 2 Double Beds, No Ac Fans Provided

Cavell Penthouse Suite -No Ac-Fans Provided

Executive Room, 2 Queen Beds No Ac Fans Provided

Guest reviews of Jasper Inn & Suites by INNhotels

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Jasper Inn & Suites by INNhotels

Considering this hotel for your Jasper trip?

Prices for upcoming dates