Is parking available at the property?

Yes, free parking is available on-site.

Does the property allow pets?

Yes, the property allows pets in specific rooms with a fee of CAD 25 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 16:00 to 23:00, and check-out is at 11:00. Early or late check-in/check-out may be available upon request.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities, including rooms and public areas.

What is the location of the hotel in relation to key landmarks?

The hotel is located in Jasper National Park, approximately 0.9 km from Jasper Activity Centre and 3.6 miles from Jasper SkyTram.

Does the property have a swimming pool?

Yes, the property has an indoor pool available for guests.

Tonquin Inn - Comfort in Jasper, Canada

Average nightly price at Tonquin Inn by month, last 12 months (USD)
Month	Average price
January	$81
February	$93
March	$88
April	$92
May	$167
June	$258
July	$318
August	$357
September	$278
October	$117
November	$71
December	$80

What guests think

At Tonquin Inn, travellers consistently praise the friendly, accommodating staff and generally clean, comfortable rooms, with family- and pet-friendly touches plus popular pools and hot tubs, and a convenient location within walking distance of Jasper’s shops and restaurants.

Rooms are often small or dated, and noise from thin walls or squeaky floors is a recurring complaint. Temperature control is a common frustration, with warm rooms, inconsistent or noisy AC, and limited winter cooling mentioned. Parking can be tight, and on-site dining ranges from convenient and tasty to closed or limited, with no included breakfast. Overall, expect a practical base with good amenities rather than a modern, upscale stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pools, hot tubs and a sauna are popular and generally clean, though there are occasional closures or temperature issues. Parking is limited/tight and first-come-first-served, and the on-site restaurant/bar is convenient but not always open.

Related guest reviews

10

manoj

Nov 22, 2025

·

Stayed 1 night

Clean room. Hot tub was clean and refreshing. Will definitely come back.

8

James

Jul 11, 2025

·

Stayed 1 night

Unfortunately the pool was unavailable during our stay and I was hoping to use it. Hot tub and sauna were available and clean.

8

Sarah

Nov 24, 2025

·

Stayed 1 night

Clean room. Disappointed thay the pool and indoor hot tub were unavailable

10

Miranda

Nov 10, 2025

·

Stayed 2 nights

awesome amenities, multiple hot tubs and sauna, the women sauna we were near wasn't getting hot but there were other options! Kitchenette rooms were awesome as well, 2 beds and a living area left us for plenty of rooms, will be returning for ski trips!

10

Blane

Nov 12, 2025

·

Stayed 2 nights

We haven't been to Jasper since pre-covid. When we got there, we had to wait a bit because our room wasn't ready quite yet, so the manager upgraded us for free to what I think was the biggest suite they had. Full kitchen, dining room and 2 separate bedrooms. It was like an apartment. We really, really appreciated that so much. The pool and hot tubs there are great. We had lots of fun. We will definitely be back to The Tonquin for sure! And it won't be years this time!

10

Barbara

Nov 25, 2025

·

Stayed 1 night

Great place to stay, best coffee also, comfortable , clean and love the pool, hot tub and sauna, great find

8

Dave

Mar 16, 2025

·

Stayed 2 nights

There is not enough parking for the number of rooms. Soundproofing isn’t the greatest. Very convenient location, and a very affordable option, nice pool and hot tubs.

8

Gary

Apr 9, 2025

·

Stayed 2 nights

Affordable and well maintained property. Staff very helpful. Pool and hot tub areas very clean.

8

Kathleen

Nov 24, 2025

·

Stayed 2 nights

Desperately needs updating! Room was very clean but bathtub was old & extremely stained. Some staff have no clue of activities & contact # for same. Restaurant was closed - I chose this property cause it had a restaurant. TV remote didn’t work well so you had to browse through every channel. Hot tub (inside) & pool were very clean & maintained. Parking - was difficult. No assigned spots & all the pickups were huge & needed more space. I would stay there again - but not my 1st choice!

10

Deborah ann chamberlain

Jan 21, 2026

·

Stayed 2 nights

Staff was friendly, accommodated our request for a ground floor room with an upgrade as that was a room that was ready and ground floor. Towels were so nice a soft as were the bed linens (very comfortable and good quality) Pool area was amazing and the restaurant had great food.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms are frequently described as clean, with some standout housekeeping. A few guests noted issues like stained fixtures, dusty carpets or strong chemical smells.

Related guest reviews

10

Marizel

Jul 16, 2025

·

Stayed 1 night

When we arrived for check in, we were upgraded to a king suite with sofa bed, kitchen and fireplace. The room was nice and clean. It seemed renovated, and was nicely done. The swimming pool, hot tub jacuzzi, and sauna were a plus! Quite big compared to other swimming pool hotels we’ve been to. The staff were all nice and friendly. Thank you Tonquin Inn for making our stay special!

10

Dalyn

Nov 15, 2025

·

Stayed 1 night

Excellent cleaning quality in our room - I was very impressed (kudos to the housekeeper who cleaned it before we check in). Almost everything we need is already there especially the iron and its board. We loved the hot tub and the heated pool as well, perfect for the chilling weather outside. The location is also very good, very walkable to the shops and restaurants. The price that we paid is very worth it. Will definitely stay here again.

6

Katrina

Sep 17, 2025

·

Stayed 1 night

The rooms were clean but smelled strongly of cleaning chemicals. As someone who is sensitive to that I would choose a different location to stay. Dated. Priced very high for the quality of stay.

10

Robert

Feb 6, 2026

·

Stayed 2 nights

Clean and quiet

10

Wes

Dec 7, 2025

·

Stayed 1 night

Room was clean and comfortable

6

Dave

Nov 12, 2025

·

Stayed 1 night

Great location. Room generally not clean, especially carpeting in and around the beds and dressers. Significant dust. Room needs a thorough cleanup. Mattress very firm, some may like this but not for me.

10

Amy

Oct 29, 2025

·

Stayed 1 night

Nice comfortable rooms, older hotel but very clean. Front desk staff was very helpful and attentive.

10

Sandy

Dec 2, 2025

·

Stayed 1 night

Excellent! Great staff, room was clean and nice.

8

Kathleen

Nov 24, 2025

·

Stayed 2 nights

Desperately needs updating! Room was very clean but bathtub was old & extremely stained. Some staff have no clue of activities & contact # for same. Restaurant was closed - I chose this property cause it had a restaurant. TV remote didn’t work well so you had to browse through every channel. Hot tub (inside) & pool were very clean & maintained. Parking - was difficult. No assigned spots & all the pickups were huge & needed more space. I would stay there again - but not my 1st choice!

10

Pamela

Aug 6, 2025

·

Stayed 1 night

Really enjoyable stay. Clean and friendly

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Room quality is mixed: some spacious or upgraded suites, but many units are small or dated with thin walls and squeaky floors affecting quiet. Beds are often comfortable, and some rooms offer mountain views.

Related guest reviews

10

Mark J

Oct 17, 2025

·

Stayed 3 nights

Great location. Rooms aren't big but very clean and cozy.

6

Rosemary

Oct 18, 2025

·

Stayed 1 night

Very pet friendly. Good location and very clean. We were in Room 116 , very noisy by the stairs. Rooms are not sound proof, could hear the room upstairs walking around. Needs some updates.

6

Stephanie

Feb 10, 2026

·

Stayed 2 nights

My sister and I stayed at the Tonquin for a ski weekend at Marmot, and it had been quite a while since my last visit. The rooms were clean, and the beds were comfortable. The staff was also very friendly and welcoming. Because the hotel is an older building, the walls are quite thin, so I’d recommend bringing earplugs—especially if you’re staying during a busy weekend. It may have been louder than usual during our stay because there was a minor hockey tournament in town. Our room was also extremely warm the first night, even though the heat wasn’t on. The next day, we opened a window, which helped bring the temperature down to a more comfortable level. Overall, it was a decent stay with a few quirks to be aware of!

6

Mark and Leanne

Oct 8, 2025

·

Stayed 2 nights

The hotel is older but well maintained. The room was clean but VERY crowded. A king size bed in a queen size room. If you want a MW, you need to request it. The worst was there was no top sheet on the bed. Finding a plugin to use was difficult. It was a very dark room. Better lighting was needed.

10

Tina

Sep 29, 2025

·

Stayed 1 night

The location is very convenient at the center of Jasper Town with shopping, eating and gas station easily accessible. The staff is friendly and approachable. Room is spacious and clean with kitchen and utensils. Mattress is comfortable, WiFi signal is the strongest among all my stays in this Banff trip!

8

Greg

Nov 12, 2025

·

Stayed 2 nights

Room had everything we needed, bathroom could be updated. Close to everything in town, 2 outdoor hot tubs & sauna (women's didn't really warm up too much unfortunately). Very squeaky floors & can hear people walking around beside you. Comfy beds & mountain views were nice.

10

Blane

Nov 12, 2025

·

Stayed 2 nights

We haven't been to Jasper since pre-covid. When we got there, we had to wait a bit because our room wasn't ready quite yet, so the manager upgraded us for free to what I think was the biggest suite they had. Full kitchen, dining room and 2 separate bedrooms. It was like an apartment. We really, really appreciated that so much. The pool and hot tubs there are great. We had lots of fun. We will definitely be back to The Tonquin for sure! And it won't be years this time!

4

Jeremie

Nov 19, 2025

·

Stayed 4 nights

Rooms are very small , very noisy and there is no ventilation whatsoever. You have heat option but the AC or fan don't work in winter so even if the heat is off , the room is too warm because of heat in rooms below.. So have to keep the door open with the door latch on all night. This hotel needs renovations.

6

shirley

Nov 10, 2025

·

Stayed 1 night

Small dark room. Small window. Drapes falling off. USB ports did not work. Basic accommodation

8

Kathleen

Nov 24, 2025

·

Stayed 2 nights

Desperately needs updating! Room was very clean but bathtub was old & extremely stained. Some staff have no clue of activities & contact # for same. Restaurant was closed - I chose this property cause it had a restaurant. TV remote didn’t work well so you had to browse through every channel. Hot tub (inside) & pool were very clean & maintained. Parking - was difficult. No assigned spots & all the pickups were huge & needed more space. I would stay there again - but not my 1st choice!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful and accommodating, with upgrades and pet amenities provided. Isolated complaints mention rudeness, billing/deposit issues or slow problem resolution.

Related guest reviews

10

Maggie

Aug 3, 2025

·

Stayed 1 night

Front desk staff was friendly and helpful, we were up graded and our room amenities were excellent. The only draw back was there was no elevator to haul our belongings to the 2nd floor.

10

Kelsy

Dec 26, 2025

·

Stayed 3 nights

The suite we got upgraded to for our Honeymoon was perfect and cozy the lady at the front deak who upgraded us was very kind!

10

Crystal

Oct 6, 2025

·

Stayed 1 night

The staff are excellent. The gentleman the checked us in was knowledgeable, funny and so kind!

2

Gregory

Jul 15, 2025

·

Stayed 1 night

Check in was slow. The bedroom had a very small window that opened to a busy stairwell. No AC in the bedroom, no air flow. No flat sheet. Only a heavy duvet. The staff did not care about the feedback. I would never stay there again nor recommend this property.

10

Shawn

Oct 11, 2025

·

Stayed 1 night

We were happy to have been able to check in earlier. Due to our room was ready when we arrived. The Staff were extremely friendly, courtiouse and accomodating. We loved having had a welcoming card, dog treats, dog bed,food and water bowl setout in the room for our dog.

8

robert

Sep 30, 2025

·

Stayed 3 nights

After 4 weeks my bond has not been released. Everybody should make sure that their bond is released. I'm only getting standard replies saying hotel NEVER makes a mistake the staff are robots never make a mistake 😠 What a hassle with the bank who says Hotel has to release?

10

Lalaine

Nov 14, 2025

·

Stayed 1 night

We had an amazing stay at Tonquin Inn during our recent stay in Jasper. Check-in was quick and hassle-free, and the staff were friendly and welcoming. We were pleasantly surprised to have our room upgraded to a residential suite, which made our stay even more comfortable. Our kids had so much fun in the pool and hot tub, and we enjoyed some relaxing family time together.

10

Benjamin

May 20, 2025

·

Stayed 1 night

Recently stayed at the Tonquin Inn for a weekend trip to Jasper. The location is excellent - just a short walk to downtown shops and restaurants while still being quiet. My room was clean and comfortable with all the basics I needed (fridge, coffee maker, AC). The staff at the front desk were friendly and helpful. WiFi worked well throughout my stay. While the decor is a bit dated, everything was well-maintained and functional; though the curtains could probably do with a bit more size (better privacy). The bed was surprisingly comfortable! Parking was free which is always a plus. For the price (reasonable by Jasper standards), it was a good value. Would recommend for those wanting a convenient base for exploring Jasper National Park without spending a fortune. Not luxury, but comfortable and practical. Would stay again next time I'm in Jasper.

2

Anthony

Jun 8, 2025

·

Stayed 2 nights

Lost our payment details. Demand to see our bank records then still didn’t believe us. Kept us waiting for over an hour before we suggested that we get our 4rooms while they go through their back statements. A few hours they called us in to say they found the payment. Not an apology in sight.

10

Amanda

Dec 7, 2025

·

Stayed 1 night

Everything was great including staff.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for Jasper, with many reviews noting an easy walk or short drive to downtown. A few found it a bit farther than expected, though some rooms have pleasant mountain views.

Related guest reviews

10

Hillary

Aug 24, 2025

·

Stayed 1 night

Great location near downtown. Beautiful rooms and comfortable beds.

10

Mark J

Oct 17, 2025

·

Stayed 3 nights

Great location. Rooms aren't big but very clean and cozy.

10

Madison

Jun 27, 2025

·

Stayed 1 night

Great location! Easily walked into town and back again. Rooms were very comfortable and staff was very helpful.

10

Dalyn

Nov 15, 2025

·

Stayed 1 night

Excellent cleaning quality in our room - I was very impressed (kudos to the housekeeper who cleaned it before we check in). Almost everything we need is already there especially the iron and its board. We loved the hot tub and the heated pool as well, perfect for the chilling weather outside. The location is also very good, very walkable to the shops and restaurants. The price that we paid is very worth it. Will definitely stay here again.

10

Jason

Aug 6, 2025

·

Stayed 1 night

Comfortable bed, pool was nice bonus, 10 minute walk to bakery for great coffee and sticky buns for breakfast (downtown is the same 10 minute walk away).

10

Jane

Nov 16, 2025

·

Stayed 4 nights

good location, friendly staff and clean room. I will definitely stay in Tonquin when i visit Jasper.

8

Jill

Aug 7, 2025

·

Stayed 1 night

Good location a couple of blocks away from the main part of town. Building is showing its age but still is a great place for the price.

8

David

Oct 9, 2025

·

Stayed 2 nights

Very clean and well maintained older buildings, great location for walking/hiking around town and to restaurants

8

Pei

Sep 20, 2025

·

Stayed 1 night

Hotel locates in the area that is very easy to access shopping and dining, parking is also very easy

8

Mark

Sep 13, 2025

·

Stayed 2 nights

Room was comfortable and quiet. Location just a bit too far from town to walk, especially after hiking all day. But otherwise nice

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The attached restaurant/bar receives generally good feedback, but availability and quality can vary, and breakfast is not included with some finding the buffet basic or pricey. Overall dining experience is mixed.

Related guest reviews

10

KLDMS

Sep 29, 2025

·

Stayed 1 night

This place is very convenient and has a great dining option close by.

6

Regan

Jul 10, 2025

·

Stayed 1 night

The "buffet breakfast" was basic hotel food, cold and not many options for the price It Should just be included

6

Jane

Sep 25, 2025

·

Stayed 1 night

The property is over priced, however everything within the Rockies is over priced. Food in restaurant was good. The best of the property was the indoor pool and hot tub. They were super clean, very pristine and in excellent condition. We were impressed with that!

8

Susan

May 17, 2025

·

Stayed 2 nights

The staff are really efficient and friendly. The restaurant that’s linked to the hotel- we went to dinner on the first night and the food was very mediocre. Overpriced and poor.

6

Susan

Nov 1, 2025

·

Stayed 1 night

Pillows were horrible! Tv only worked if you didn’t walk in front of it! No microwave! Room was very very small for the price we paid! No restaurant open as advertised on Expedia! Very disappointed! Won’t be back!

10

Keith

Oct 13, 2025

·

Stayed 2 nights

Convenient location and access. Friendly staff, bar and restaurant have good vibes. Room was super clean and the carpets were clean. Bedding was excellent. Room was not soundproof so keep that in mind.

8

Steven

Oct 18, 2025

·

Stayed 1 night

Clean hotel, quiet. Very friendly, helpful staff. Excellent restaurant!

8

Stephanie

Sep 10, 2025

·

Stayed 2 nights

Our stay was pretty good. My only qualms were the size of our room with a king size bed and the inn itself could use a little bit of updating. Overall, however, we enjoyed the multiple hot tubs and the fact they're open until 10 pm - perfect after a long day of hiking. The restaurant on the premise was also delicious.

8

Kathleen

Nov 24, 2025

·

Stayed 2 nights

Desperately needs updating! Room was very clean but bathtub was old & extremely stained. Some staff have no clue of activities & contact # for same. Restaurant was closed - I chose this property cause it had a restaurant. TV remote didn’t work well so you had to browse through every channel. Hot tub (inside) & pool were very clean & maintained. Parking - was difficult. No assigned spots & all the pickups were huge & needed more space. I would stay there again - but not my 1st choice!

10

Deborah ann chamberlain

Jan 21, 2026

·

Stayed 2 nights

Staff was friendly, accommodated our request for a ground floor room with an upgrade as that was a room that was ready and ground floor. Towels were so nice a soft as were the bed linens (very comfortable and good quality) Pool area was amazing and the restaurant had great food.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $164	5 $195	6 $124	7 $210	8 $122	9 $125	10 $393
11 $132	12 $116	13 $115	14 $117	15 $114	16 $118	17 $173
18 $115	19 $114	20 $117	21 $117	22 $117	23 $151	24 $115
25 $117	26 $116	27 $118	28 $115	29 $117	30 $116	31 $118

Su	Mo	Tu	We	Th	Fr	Sa
1 $79	2 $79	3 $81	4 $81	5 $79	6 $93	7 $93
8 $79	9 $79	10 $79	11 $79	12 $79	13 $93	14 $93
15 $81	16 $79	17 $77	18 $77	19 $79	20 $93	21 $93
22 $79	23 $81	24 $79	25 $81	26 $81	27 $93	28 $93
29 $79	30 $79

Tonquin Inn

Prices for Tonquin Inn

Monthly average prices

About this property

Location

Room options

Family Suite, 1 King, 1 Queen, Kitchenette

Standard Room, 2 Double Beds

Standard Room, 2 Queen Beds

Standard Room, 1 Queen Bed

Standard Room, 1 King Bed

Guest reviews of Tonquin Inn

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Tonquin Inn

Considering this hotel for your Jasper trip?

Prices for upcoming dates