Is parking available at the property?

Self parking is available on-site for a fee of CAD 17.00 per night. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee of approximately CAD 12.95 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 11:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee of CAD 50, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in Levis (Desjardins), just a 1-minute drive from Levis Congress and Exhibition Center and 11 minutes from Aquarium of Quebec. It is approximately 3.3 miles from Quartier Petit Champlain and Château Frontenac. Public transport options may be available nearby.

Does the property have a swimming pool?

Yes, there is an indoor pool available for guests, with access from 7:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a minimum age of 18.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of CAD 20.00 per night, and rollaway beds can be provided for a fee of CAD 40.00 per night. Advance request or confirmation may be required for both.

Grand Hotel Times Levis in Levis, Canada

What guests think

At Grand Hotel Times Levis, travellers consistently praise the hotel’s new, modern feel and overall cleanliness, while recurring complaints focus on paid parking policies and occasional service bottlenecks at check‑in or when resolving booking benefits.

The location is convenient to the highway and restaurants, with easy access by car to the Quebec City ferry, but it is not in the downtown core. Rooms are spacious and quiet with very comfortable beds, though some find the dark lighting scheme and open‑glass showers reduce brightness and privacy. The pool is small; breakfast is an extra charge with mixed feedback on value and variety, and a few guests reported Wi‑Fi or climate control issues. Expect a sleek, comfortable stay with some added fees and occasional service delays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Paid parking is frequently noted, with limited free spots and an underground garage some find tight or confusing. The pool is available but small; a few report cool water or minor odor.

Related guest reviews

8

Selma

Aug 29, 2025

·

Stayed 3 nights

La chambre été assez spacieuse et propre. La piscine est petite mais très agréable. L’hôtel est sympa en général.

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8

David

Sep 6, 2025

·

Stayed 1 night

Easy access from the highway with several restaurant options within walking distance. A great ice cream shop is only a5 minute walk away. Hotel was great. Staff was friendly. The only disappointment was the $17.00 charge for parking ( underground) that other nearby hotels do not charge (above ground).

6

Mélanie

Jan 1, 2026

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Stayed 1 night

La propriété laisse a désirer et le déjeuner es pas terribles l'eau de la piscine es froide

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6

Jonathan

Sep 28, 2025

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Stayed 2 nights

Good hotel for the price. Keep in mind that they will charge 17$ for parking if booking via Expedia.

8

Dana

Jun 29, 2025

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Stayed 1 night

Parking was the weak point. Underground garage door wouldn’t open for me, even trying 4 times. Luckily someone left their outdoor spot after my 4th attempt at the garage, so I grabbed that.

10

Lori

Aug 31, 2025

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Stayed 1 night

Continental breakfast not included when booking with Expedia, parking fee of $17.

2

Abhishek

Aug 7, 2025

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Stayed 2 nights

no internet despite high prices of the property.. pool was very small.. underground parking was most inconvenient

8

Linda

Nov 20, 2025

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Stayed 1 night

La chambre était bien. L'hôtel est bien. J'avais oublié ma crème pour les mains et ils n'avaient rien dans le comptoir à la réception. Ils n'avait pas mis trop de café non plus mais ils me l'ont donné en bas à la réception. Le parking n'est pas gratuit. Je trouve cela un peu trop.

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10

Kim

Oct 10, 2025

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Stayed 1 night

Beautiful property. Rooms immaculate. Quiet and staff always pleasant. Not many spaces to park unless you pay for underground parking. Which is a challenge for large vehicles to maneuver in and out of but would be great for winter months.

8

France

Aug 7, 2024

·

Stayed 1 night

Frais de stationnement de 17$. Devrait être incluse au prix de la chambre

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Cleanliness

Reviews repeatedly highlight very clean, new spaces and tidy rooms. Some exceptions appear, including a dirty bathroom floor or hair in bedding, and limited in‑stay housekeeping.

Related guest reviews

10

Laurent

Oct 5, 2025

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Stayed 1 night

Propreté irréprochable

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10

Fabio

Nov 1, 2025

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Stayed 2 nights

Great stay clean room excellent staff!

10

sabrina

Nov 10, 2025

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Stayed 1 night

Clean room, beautiful hotel

8

Tara

Oct 19, 2025

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Stayed 1 night

The room was clean but the bathroom was subpar. The floor was dirty and there was dripping of dirty water on the floor

10

pierre

Dec 17, 2025

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Stayed 1 night

Clean and new

8

Gavin

Oct 18, 2025

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Stayed 2 nights

Did not have breakfast. They would not offer me the free parking benefit and said it wasn’t on the booking. Had to show them my Expedia booking to get them to agree. We stayed for 2 nights. They did not offer any housekeeping. Have to get your own towels, coffee refills etc. The property was clean and nice

10

Patrice

Oct 3, 2024

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Stayed 1 night

Clean, modern and quiet hotel. I recommand!

2

Michael

Aug 13, 2025

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Stayed 1 night

Long line to check in and room was not clean made the experience not enjoyable.

10

Aline

Oct 5, 2025

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Stayed 2 nights

Propreté

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8

Steeve

Oct 12, 2025

·

Stayed 1 night

Il y avait des cheveux dans notre lit et le prix me semblait trop élevé.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and quiet with very comfortable beds. Several guests mention dim lighting and open‑glass showers that reduce privacy, plus occasional Wi‑Fi or A/C control issues.

Related guest reviews

8

KEN

Aug 3, 2025

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Stayed 1 night

the blanket is too heavy. They have no WiFi during my stay.

10

Benoit

Nov 26, 2025

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Stayed 1 night

The room was great and the staff amazing. I really love this hotel.

10

Carolee-anne

Sep 26, 2025

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Stayed 1 night

Nice to stay at a Quebec owned enterprise instead of an international chain. Convenient to the highway and a short drive to the ferry to pop into Old Quebec City. Very large and comfortable room.

8

Christine

Jul 17, 2025

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Stayed 1 night

Room is quite dark with poor lighting

4

Stuart

Aug 12, 2025

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Stayed 1 night

I liked the style of the property and the quiet rooms. The check in took a long time (it was busy). There was only 1 staff member and after 10-15 minutes of waiting another showed up. Also, our room was quite warm and the ac wasn't turning on. I had to check with the front desk who did turn it on, but wasn't convenient for me to go ask for this in the summer time.

8

Kimberley

Sep 15, 2025

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Stayed 2 nights

I liked the modern decor, except for the excessive amount of “black/grey” walls in the rooms. I didn’t enjoy a comfortable “vibe” from this industrial design. Personally, I enjoy a little more color and brightness. The entrance to the hotel for parking was a little confusing. There was a restaurant/bar across the street that I didn’t venture to. I did enjoy live evening entertainment at the local park. A beautiful show of lights/music and dancing interwoven through out a man-made “geyser”! Highly recommend, but is seasonal. Overall, however, I enjoyed my stay and would return. The next visit, I would love to take the ferry across to Quebec City.

8

Liane

Oct 20, 2025

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Stayed 1 night

Very clean, great lighting a little outside of Quebec City downtown but if you don’t mind driving a little it’s fine. The shower has an open concept door but that means the water sprays a bit onto the rest of the washroom floor.

8

Claudia

Oct 28, 2025

·

Stayed 1 night

Bel hôtel, chambre spacieuse.

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4

eli

Aug 21, 2025

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Stayed 2 nights

1st of all the parking is not included, $17 per night. 2nd the hotel doesnt provide any conditioner. 3rd They will not come to clean your room, you have to send a request a day before. 4th The toom is very dark . This is like 2 or 3 star hotel

8

Wayne

Sep 9, 2025

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Stayed 1 night

The room was okay, but was very modern and only lit by task lighting that wasn't very good. Even hard to see your face in the mirror when shaving. The beds were good and the room was quiet and clean. Staff were very nice

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Service

Staff are often friendly and helpful, but service can be inconsistent with long or understaffed check‑ins and uneven follow‑through on requests or loyalty perks.

Related guest reviews

6

Anissa

Aug 1, 2024

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Stayed 1 night

The staff was slow, didn’t communicate properly and didn’t seem to know anything about their own property. It was one of the worse experiences I’ve had. These people should not be in hospitality services.

10

Gerry

Aug 19, 2025

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Stayed 1 night

The staff were friendly and the property was clean and new. The front desk however could have used more staff as the two staff members were overwhelmed which caused our room to be assigned quite a bit after our check-in time.

8

Kirk

Oct 12, 2025

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Stayed 1 night

Great hotel right where we wanted to be. Originally booked thru Expedia with VIP perk free parking, but was told it was pay parking. Spoke with a second concierge and older gentleman who spoke English and says he corrected the error in their system. Je was also extremely friendly and acted as our bartender in the evening also. Great guy...big help in getting the parking sorted out.

6

William

Aug 12, 2025

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Stayed 1 night

Staff is friendly - there just isn’t enough of them - as a result - long waits for check in, asking questions, bar service. We had to wait for staff to unlock a Murphy bed - an hour - while trying to get ready for bed. For the provided of the hotel, do better!!!

8

Gavin

Oct 18, 2025

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Stayed 2 nights

Did not have breakfast. They would not offer me the free parking benefit and said it wasn’t on the booking. Had to show them my Expedia booking to get them to agree. We stayed for 2 nights. They did not offer any housekeeping. Have to get your own towels, coffee refills etc. The property was clean and nice

8

Brigitte

Aug 21, 2025

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Stayed 2 nights

Malgré le fait que j’avais demandé, par communication Expedia, s’il était possible de prendre ma chambre un peu plus tôt, ils ne me sont pas revenus. En arrivant après une longue route vers 3h, on m’a dit de revenir à 4h. Les chambres n’étaient disponibles qu’à 4h. Tout le monde devait se présenter à 4h. Je suis allée à la piscine en attendant et finalement réussi à demander à une plus attentionnée personne à l’accueil de m’aviser lorsque ma chambre serait disponible. On ne m’a pas parlé de mon privilège VIP, qui était le stationnement intérieur inclus, mais on a insisté sur le fait que le petit déjeuner continental n’était pas inclus. L’hôtel est très bien dans son ensemble, neuf, confortable mais il manque peut-être un peu de chaleur dans l’accueil.

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10

Jeff

Sep 18, 2025

·

Stayed 1 night

Great staff

10

Joyce

Sep 2, 2025

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Stayed 1 night

L'enregistrement était très long. Mais pour le reste c'est impéccable.

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10

Valerie

Nov 13, 2025

·

Stayed 1 night

Gentillesse du personnel à l'arrivée et au départ

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10

Nabila

Sep 9, 2025

·

Stayed 1 night

Lovely staff!

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Location

Convenient off the highway with restaurants and shopping nearby; easy drive to the ferry for Old Quebec. Some guests found it a bit far from downtown, but handy for stopovers.

Related guest reviews

8

David

Sep 6, 2025

·

Stayed 1 night

Easy access from the highway with several restaurant options within walking distance. A great ice cream shop is only a5 minute walk away. Hotel was great. Staff was friendly. The only disappointment was the $17.00 charge for parking ( underground) that other nearby hotels do not charge (above ground).

8

Nesreen

Aug 12, 2025

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Stayed 1 night

The hotel was good and clean. Easy access from the highway.

6

WENDY

Sep 16, 2025

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Stayed 1 night

Although the hotel was empty they wouldn’t let us check in early. The hotel is in the middle of nowhere. Had to take a ferry to Quebec City.

10

Duke

Aug 7, 2025

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Stayed 2 nights

Great location! Clean facilities. Feels like an upscale condo instead of a hotel. Stylish.

10

Shant

Sep 1, 2025

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Stayed 1 night

Clean and friendly staff. Near shopping and restaurants.

10

Carolee-anne

Sep 26, 2025

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Stayed 1 night

Nice to stay at a Quebec owned enterprise instead of an international chain. Convenient to the highway and a short drive to the ferry to pop into Old Quebec City. Very large and comfortable room.

10

nathalie

Aug 3, 2025

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Stayed 1 night

Great hotel and location convenient

10

Lyla

Sep 3, 2025

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Stayed 1 night

The hotel is nicely appointed and in a convenient location, off the highway and close to dining options, shopping, etc. The rooms were clean and modern. The shower was top notch - large, lots of water pressure and hot water! The lighting was a little dim in our room and we we're able to control the temperature (a/c) in the room; otherwise an excellent choice for a stay.

10

josie

Aug 21, 2025

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Stayed 1 night

Well situated. Close to ferry to across over Old Quebec City.

10

David

Aug 25, 2024

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Stayed 1 night

Great location. Close to highway. Great food nesrby. Friendly and professional staff who are fluently bilingual .

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Dining

Breakfast is commonly not included and costs extra, with mixed feedback ranging from simple/limited to decent. A few guests also found bar prices or coffee quality disappointing.

Related guest reviews

10

Cheryl

Aug 10, 2025

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Stayed 5 nights

I was very happy with this hotel. If I had to say anything negative it would only be that the bathroom had no fan and the lighting in the room was poor. I thought it was a great place to stay and enjoyed the fact it was close to lots of dining and shopping. Parking was plentiful underneath the hotel. It was clean and modern. We did not use the breakfast option because it seemed expensive for what was available. I would stay here again! 😊

10

Vanessa

Aug 23, 2024

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Stayed 1 night

The stay was exceptional overall. I appreciate that there were EV chargers on site. The continental breakfast buffet exceeded expectations!

8

Michel

Nov 10, 2025

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Stayed 2 nights

Déjeuner pas beaucoup de choix !!

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8

Heide

Dec 30, 2024

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Stayed 3 nights

The hotel was new, so it was clean and looks super modern. The pillows were not great. I'm guessing they are goose down, but they felt like they were filled with small sticks. Other than that, the beds are comfy. Shower and bathroom are great. We were disappointed that breakfast was not included in our stay. There was no justification. Our key cards told us we "were not permitted" breakfast. This deterred is from even wanting to purchase breakfast from the hotel. It definitely was a turn off. The desk staff was fine but young. They were friendly.

8

Dominic

Apr 4, 2025

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Stayed 3 nights

Le service et la qualité des chambres est impeccable. Mais la pinte de bière à 15$ est insensée!!

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10

Nkiruka

Aug 26, 2024

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Stayed 1 night

The lobby and rooms feels very clean and luxurious. Breakfast is not very special plus you need to pay extra $14 for it. You are better off going to a near buy resturant. Parking is not included, its $17 per night.

10

Plamen

Aug 31, 2025

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Stayed 1 night

Except the lack of proper breakfasts, which was strange for the French cousine standards, everything else was just great

8

Martin

Aug 22, 2025

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Stayed 1 night

Belle hôtel, personnel courtois, déjeuner très léger seulement (pains, fromage, fruits...)

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10

Peter

Aug 21, 2025

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Stayed 1 night

Everything is fine except the breakfast is poor.

8

Maarij

Sep 1, 2025

·

Stayed 1 night

Parking and breakfast is not free

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $171	5	6	7 $293	8 $213	9 $210	10 $596
11 $159	12 $159	13 $212	14 $267	15 $188	16 $154	17 $190
18 $157	19 $185	20 $217	21 $203	22 $167	23 $165	24 $181
25 $158	26 $182	27 $179	28 $179	29 $167	30 $157	31 $159

Su	Mo	Tu	We	Th	Fr	Sa
1 $159	2 $159	3 $159	4 $159	5 $159	6 $159	7 $156
8 $159	9 $158	10 $156	11 $159	12 $159	13 $159	14 $159
15 $159	16 $156	17 $159	18 $159	19 $159	20 $196	21 $189
22 $159	23 $159	24 $159	25 $157	26 $188	27 $196	28 $196
29 $159	30 $159

Grand Hotel Times Levis

About this property

Location

Room options

Grand Comfort King

Grand Comfort King Plus

Grand Confort King & Double Murphy Bed

Grand Comfort King & Queen Murphy Bed

Grand Comfort 2 Queen Beds

Prestige Suite Plus

Prestige Suite

Guest reviews of Grand Hotel Times Levis

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Grand Hotel Times Levis

Prices for upcoming dates