Name: Kananaskis Mountain Lodge, Autograph Collection
Address: 1 Centennial Drive, Kananaskis, Kananaskis Improvement District, CA
Price range: $329–$1,076 per night
Rating: 8.73

What guests think

At Kananaskis Mountain Lodge, Autograph Collection, travellers highlight the stunning mountain setting, friendly staff, and family-friendly amenities like pools, waterslides, and on-site activities such as s’mores and games, along with scenic walking trails around the property.

Repeated downsides include ongoing renovations, occasional pool or hot tub closures, and busy family areas. Room quality is mixed—some updated and quiet, others dated or affected by noisy HVAC and obstructed views—and cleanliness and maintenance can be inconsistent. Food and beverage feedback varies, and guests recommend booking restaurants and the Nordic Spa in advance; prices, resort fees, and the remote location with limited nearby dining are common considerations. Expect a scenic, activity-filled stay best for families and spa-goers who plan ahead.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Extensive family amenities with pools, waterslides and an outdoor hot pool, plus convenient access to the Nordic Spa next door. However, reviews repeatedly note ongoing construction, occasional pool or hot tub closures, crowding, and added fees.

Related guest reviews

6

Ravinder

Mar 26, 2025

·

Stayed 2 nights

When your paying so much for a room your view shouldn't be a rusting roof. Pool is the best part but its falling apart. Needs paint job and some renos for sure. Our room smelled of cigarettes and ac unit is so loud you cannot sleep. Not worth what we paid

6

Changmin

Nov 10, 2025

·

Stayed 2 nights

There was no mention of the hot tub and swimming pool renovation on expedia when I was booking, but the amenities were unavailable when we checked in but the hotel still charged us the full $35/night. The hotel website mentioned that the outdoor hot tub was available but it wasnt available neither so the website was misleading. I messaged the hotel through expedia and I’m not hearing anything about it. Poor customer service.

10

Emily

Sep 13, 2024

·

Stayed 2 nights

The area and view of the mountains is just amazing! The staff were all lovely but the resort is in the midst of construction when we went. So peopel would be banging on the roof at 9am, the lockers in the pool/hot tub area didnt work and the area around the outside portion of the hot tub was surrounded by construction.

4

Maegan

Aug 8, 2025

·

Stayed 1 night

We called in advance to confirm the pool/water park would be open and was assured that the outdoor pool was open but the indoor was closed for construction. Upon arrival, we were told that the pool was closed for a special function - outdoor cinema and that it would be $25/person, to float in a tube and watch a movie. So we did not have access to the pool. They also use pictures of the nordic spa (extra cost) to advertise the pool area, instead of the actual pool area itself.

4

Nigel

Aug 27, 2025

·

Stayed 1 night

The fact that property has become a day stay, and no longer able to use the facilities at leisure when staying the night. Not worth the over priced rooms

10

Dave

Aug 24, 2025

·

Stayed 1 night

Wonderful as usual. Beware indoor pool under construction there is a new outdoor pool and you can use the outdoor part of the hot pool

6

Geoffrey

Aug 11, 2024

·

Stayed 1 night

The hot tub was not the advertised 104 F that they claimed it was. It was cold.

4

shannen

Nov 10, 2025

·

Stayed 1 night

Unfortunately, we did not realize that we needed to book the spa and restaurant weeks in advance. We planned a one night spa getaway last minute here and that was not a wise choice. When we checked into the hotel, the room was great, but we discovered that the spa was full for the next two days as well as the restaurant there is limited options as it is a small village and 30 minutes drive to Canmore. We thought we would try the hot tub and it was broken and the heated pool was full with lots of kids, so not a relaxing atmosphere. We were very disappointed and communicated to the staff, who fully refunded us our stay and we ended up going to Canmore later in the evening instead although the staff were trying to make our stay better, we were disappointed and just want to let everyone else know if you plan to go here to make sure you book everything in advance, including the restaurant otherwise you will be stuck in your expensive room for the duration of your stay.

10

Al

Sep 30, 2025

·

Stayed 1 night

Indoor pool was in "re-construction" but otherwise it was great

10

Amanda

Apr 21, 2023

·

Stayed 1 night

Pluses were early check in, late check out. Valet parking. Dining options. Area around the property. All staff very accommodating and friendly. Negatives were hotel pool and hot tub was closed. No reentry to the nordic spa.

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Cleanliness

Cleanliness is inconsistent: many guests found rooms clean, but others reported stained linens, pests, odors, worn public areas, and visible grime in the waterpark.

Related guest reviews

10

Jodie

Nov 21, 2023

·

Stayed 2 nights

Unfortunately the sheets and the mattress were not clean but we were then moved to a different room and everything was spic and span. The Hotel covered that night and brought us up a bottle of bubbles. It was very thoughtful and made a bad situation a good one :)

10

Chelsea

Feb 4, 2025

·

Stayed 2 nights

Wonderful property, friendly staff - CLEAN!

8

Sabrina

Dec 21, 2022

·

Stayed 1 night

This is our second stay. The lobby and other sitting areas are very cold. They should consider installing heaters at the entrances. Reply e could not enjoy the lobby as it was freezing. Our bath was dirty on arrival and had hair in it by the drain.

6

Joanna

Jul 8, 2023

·

Stayed 4 nights

Overall quality of an average hotel, definitely not worth the price. Hair and lipstick on the pillows, only moderately clean bathroom, uncomfortable pillows, old towels and robes, pool area and rooms not well up-kept. Room had a good coffee machine and coffee but no tea, although it did have an ancient kettle. When we asked the guest services to schedule a room cleaning at a specific time during the day (we traveled with small children that nap), they straight out refused. The best thing was the restaurant. After the initial hairy pillow fiasco we were given vouchers for free breakfast buffet at the hotel restaurant - delicious. The area is also beautiful, lots of great hikes around.

10

youngwook

Dec 14, 2023

·

i like this resort and i used Nordic spa, it was amazing. i like the restaurants as well. i have been there several times. but this time, the condition of room was not really good. it was not clean.

8

Samuel

Jan 10, 2025

·

Stayed 1 night

We received an upgraded room which was nice however once we woke up we noticed some staining in the sheets, not the end of the world but still concerning. Unfortunately it was not noticed the night prior. Upon checkout it was mentioned and the guest services attendant who seemed less than bothered to do anything to rectify. Aside from that individual service the hotel is great

4

wendy

Oct 12, 2023

·

Stayed 2 nights

We had beetles in our room. they did switch our room.

2

Azhar

Oct 14, 2025

·

Stayed 1 night

Hotel was not very clean. Elevators carpets had a lot of smell even the corridors of the hotel rooms were dirty and the paint was peeling off breakfast room was too overcrowded and the waiting time was 20 to 30 minutes for one family. They were not a lot of vegetarian choices. there are no dining choices nearby the hotel very isolated place.

10

Joelle Woolin

Jan 1, 2026

·

Stayed 2 nights

Room was clen and quite

10

Maria

Jun 8, 2024

·

Stayed 2 nights

Loved our stay. Only thing I would change is the condition of the water park. A lot of rust, broken pieces, and so much mould/dirt if you look up. Seemed unsafe.

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Rooms

Rooms range from spacious and refurbished to dated, with reports of noisy HVAC or fridges, limited or obstructed views, and occasional smoke smells; beds are often comfortable and some amenities like in-room Nespresso are appreciated.

Related guest reviews

6

Igor

Oct 20, 2024

·

Stayed 1 night

Way overpriced. Fridge too noisy in the room, not possible to sleep while it's running. Parking is extra and not cheap.

6

keith

Jul 8, 2024

·

Stayed 2 nights

Payed a lot of money to stay in this beautiful location but when I walked out of my room onto the lower balcony it was spoiled by 2 dumpsters with in 3 feet away from our window

6

Ravinder

Mar 26, 2025

·

Stayed 2 nights

When your paying so much for a room your view shouldn't be a rusting roof. Pool is the best part but its falling apart. Needs paint job and some renos for sure. Our room smelled of cigarettes and ac unit is so loud you cannot sleep. Not worth what we paid

10

Tammie

Mar 25, 2025

·

Stayed 1 night

Great hotel. We loved the beds, they were so comfortable. Enjoyed the shower amenities, my hair felt so soft. The nespresso coffee in the room was nice to have. We used the pool and steam room and really enjoyed it.

6

David

Aug 27, 2023

·

Stayed 1 night

Room 1000 was extremely noisy with what sounded like a cooling towers recycling all night. Got vey little sleep.

8

Kevin

Sep 3, 2024

·

Stayed 3 nights

Amazing location and the facilities are beautiful. Restaurant food quality is only okay for the price. The menus for the mains could benefit from some modernization. Check out lineup was very long and for a while only one staff at the desk which is strange because it was their check out time. We gave up waiting and checked out on the app despite us wanting to change which credit card we were paying with.

6

Sharon

Sep 26, 2024

·

Stayed 1 night

The lodge wasn’t busy but we still got a room with a view of scaffolding. Not why we went to the mountains and then still paying $500 . It would have been easy to give a room with a view. It seemed no one cared

8

Amanda

Jun 3, 2023

·

The restaurant and cocktail bar are amazing, but the room is not as good as I expected. I bought the spa and message package thinking that I will get a better room, as a result I got a room that's on ground level, window is facing the hotel entrance loading zone, the bath tub is not draining properly, the shower doesn't have proper water pressure, not to mention the super noisy AC unit in the room. The massage and spa are ok, the bath robe they provide is wet and smelly, very not professional. The shower in the spa doesn't have proper water pressure, also very limited access, there are only 3 showers for the entire woman locker room. Overall, I will recommend the food and cocktail but definitely won't recommend to stay here overnight for spa.

10

Kelly

Oct 16, 2025

·

Stayed 1 night

Friendly, efficient, and thoughtful service -- from front desk to bar/lounge/breakfast buffet to maintenance Spacious, beautifully refurbished rooms

10

Debo

Mar 21, 2025

·

Stayed 2 nights

Staff was hospitable, the ambience was awesome. The restaurants were okay, the rooms furniture and bathrooms fixtures were quite dated.

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Service

Service is frequently praised as friendly, attentive, and accommodating, with thoughtful gestures and occasional upgrades. Some guests experienced slow or disorganized check-in, uneven responses to issues, and inflexible policies.

Related guest reviews

8

Dan

Jul 2, 2025

·

Stayed 3 nights

Great resort and staff, but disappointed by inflexible policies Overall, we had a very good experience. The resort is beautiful and the staff were warm throughout our stay. Unfortunately, our toddler became sick, and we made the difficult decision to leave a night early. While we understand policies are in place, we were disappointed that management wasn’t more understanding of the situation, especially given we had paid for a room upgrade we couldn’t use. The frontline staff were excellent, but we’d encourage management to consider more family-friendly policies for unforeseen circumstances. No one wants to vacation with a sick child, and certainly no one wants to expose others to it.

6

Kelly

Sep 21, 2025

·

Stayed 2 nights

This is a great location but needs some work. Check in was late and we should have been comped. Elevators looked tired. Bathrooms need upgrades. Food was good. Having wine and beer from the US is not good. And construction and all of the things closed was not good.

6

Changmin

Nov 10, 2025

·

Stayed 2 nights

There was no mention of the hot tub and swimming pool renovation on expedia when I was booking, but the amenities were unavailable when we checked in but the hotel still charged us the full $35/night. The hotel website mentioned that the outdoor hot tub was available but it wasnt available neither so the website was misleading. I messaged the hotel through expedia and I’m not hearing anything about it. Poor customer service.

4

Anja

Sep 29, 2025

·

Stayed 1 night

Check in was unorganized and took an hour and they moved our rooms and they weren’t ready at 4 pm check in time. One of the front desk staff were rude and did not care or even attempt to resolve the issues or concerns.

8

Andrew

Dec 30, 2025

·

Stayed 3 nights

Staff were very helpful.

10

Tara

Jun 25, 2024

·

Stayed 1 night

Front desk staff was extremely kind, amazing costumer service!

10

Prabhjot

Jun 17, 2024

·

Stayed 2 nights

Really Good Service

10

Bruce

Dec 19, 2025

·

Stayed 2 nights

Staff was super friendly, room was lovely and the hotel was perfectly decorated for the holiday season. Just a fabulous getaway.

10

Seungryong

Apr 7, 2025

·

Stayed 1 night

They were incredibly friendly and offered outstanding service. I’d love to visit again—it’s truly the perfect place to relax. I’m leaving with wonderful memories and positive energy. Thank you once again. 2025-04-06 Best Staff & Best Services - ★★★★★ "Christian" Customer care - ★★★★★ "Leanne"

10

Ashley

Feb 24, 2024

·

Stayed 1 night

We enjoyed the nordic spa twilight hydrotherapy. What we did not enjoy was that the power went out and nobody was able to provide us service to Order food when the power returned even though it was well before the dining service had even closes for the night. I was texting a girl named Ana from my phone when the power went out and nothing was offered to us as an alternative for sourcing food options and when the power did return and I asked her about ordering food she completely ignored my message and stopped responding. I do not expect this type of service from any hotel I am staying at when I am already over paying for a hotel room. I had this trip planned for my husbands birthday and our anniversary and can say we would not recommend this place to any of our friends due to the fact that nobody was able to provide us service within working hours for food. We went to bed hungry and upset. We had thought maybe at check out the guest services lady would have appologized for any inconvenience but yet nothing was said and it seemed to have been avoided.

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Location

Stunning, quiet mountain setting with on-site trails and viewpoints, close to the Nordic Spa and area activities. It is remote with limited nearby dining, so many guests plan to eat on property or reserve ahead.

Related guest reviews

10

David

May 29, 2024

·

Stayed 2 nights

Beautiful place and close to golfing at the Kananaskis golf course

10

Melissa

Sep 25, 2023

·

Stayed 1 night

Beautiful scenery, and lots to do!

10

Martha A

Sep 15, 2024

·

Stayed 2 nights

The location is amazing, in terms of its situation in the Kananaskis mtns, and access to trails and provincial parks. Also on the grounds is an incredible spa. The high cost seems to be a function of the location rather than of the quality of the rooms, which seem to be only slightly above standard Marriott rooms

10

ATUL

Sep 9, 2024

·

Stayed 2 nights

Amazing place within the mountains and away from the crowd

8

Bonnie

Jul 29, 2024

·

Stayed 3 nights

Beautiful area with lots of trails to explore

8

Jenna

Oct 2, 2024

·

Stayed 2 nights

The area and property are very beautiful. We did not use the hot tub or steam room because it was too far away from our room in the black diamond building which was disappointing. The free parking is close enough to the building so paying for parking is not necessary. There are plenty of dining options including a pub. We just had room service and it was delicious. If you are going to stay here you have to use the Nordic spa. It is not included but it is world class and totally worth it.

10

Chris

Jun 10, 2024

·

Stayed 3 nights

Nice quiet location. Wonderful setting.

2

Azhar

Oct 14, 2025

·

Stayed 1 night

Hotel was not very clean. Elevators carpets had a lot of smell even the corridors of the hotel rooms were dirty and the paint was peeling off breakfast room was too overcrowded and the waiting time was 20 to 30 minutes for one family. They were not a lot of vegetarian choices. there are no dining choices nearby the hotel very isolated place.

10

Lori

Sep 29, 2025

·

Stayed 2 nights

Great location and amenities for a family vacation.

10

Martin

Feb 7, 2025

·

Stayed 2 nights

Beautiful location and environment.

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Dining

Food feedback is mixed: several on-site venues earn praise (e.g., Cedar and Woody’s), but buffets and some meals are viewed as overpriced or poor, vegetarian options can be limited, and reservations are often needed.

Related guest reviews

6

Jessica

Jan 30, 2024

·

Stayed 1 night

Beautiful spot in the mountains. The room was ok for the price, but nothing special. Could not get into the restaurant for dinner so had to bring food from home. We were able to have two cocktails at the bar and they were very overpriced for the quality.

10

Jennifer

Jan 9, 2023

·

Stayed 19,364 nights

We've always been impressed by the service and attentiveness of the staff, and this time was no different. We like that kids dine free, but I feel that the buffet is overpriced at Forte restaurant for the quality of the food. Otherwise, we love this hotel and will continue to come back.

10

Timothy

Apr 20, 2024

·

Stayed 1 night

The hotel and surrounding area are beautiful. It is pricey, probably a little overpriced. That being said, the service and facility were impeccable. Restaurants were great....toast to Woody's for both price, portions and service I only had a couple of complaints about the hotel. Our room location didn't offer great views. I looked into the spa area....not great. Second thing was that I found the AC/heating noisy during the night. A DB reader on my phone showed the decibels around 60. Enough to wake us from our sleep.

8

Milena

Sep 23, 2023

·

Stayed 1 night

Excellent service, the staff are amazing. Needs renovations, bathrooms are old. Very limited dining, poor dress code in the formal dining. Needs to find its category and adjust the value for the price.

6

Mike

Feb 24, 2024

·

Stayed 3 nights

The food was not very good especially for the cost.

6

Lori

Mar 24, 2025

·

Stayed 2 nights

Was very relaxing and the actual servers were fantastic but the hostess at the pub and the hostess at forte were terrible and really need to remember they are first to set the mood going into establishment

4

shannen

Nov 10, 2025

·

Stayed 1 night

Unfortunately, we did not realize that we needed to book the spa and restaurant weeks in advance. We planned a one night spa getaway last minute here and that was not a wise choice. When we checked into the hotel, the room was great, but we discovered that the spa was full for the next two days as well as the restaurant there is limited options as it is a small village and 30 minutes drive to Canmore. We thought we would try the hot tub and it was broken and the heated pool was full with lots of kids, so not a relaxing atmosphere. We were very disappointed and communicated to the staff, who fully refunded us our stay and we ended up going to Canmore later in the evening instead although the staff were trying to make our stay better, we were disappointed and just want to let everyone else know if you plan to go here to make sure you book everything in advance, including the restaurant otherwise you will be stuck in your expensive room for the duration of your stay.

2

Azhar

Oct 14, 2025

·

Stayed 1 night

Hotel was not very clean. Elevators carpets had a lot of smell even the corridors of the hotel rooms were dirty and the paint was peeling off breakfast room was too overcrowded and the waiting time was 20 to 30 minutes for one family. They were not a lot of vegetarian choices. there are no dining choices nearby the hotel very isolated place.

6

Sienna

Mar 31, 2025

·

Stayed 1 night

The Nordic Spa was great, very relaxing and clean we enjoyed it a lot. The service at the bistro however wasn’t that good. We were trying to order some drinks and the lady at the front was very reluctant to help us and would barely let us order. My friend ordered a few ounces of just baileys in a cup and she said they charge by the ounce which is fine but then only gave him half of what he paid for then proceeded to argue that she was right. I also ordered a hot chocolate and only received a cup of hot milk, didn’t even bother going back to ask about it after how she treated my friends. Dinner was also not great. We went to the Italian restaurant and got the buffet, it was terrible! The food was disgusting, dry and flavourless. It’s definitely not the kinda food u pay for it tasted like airport lounge food. The service also wasn’t great we never really got checked on and we waited so long for our bill that we thought we had to pay at the front. When we went to the front to go pay our waitress yelled at us that we can’t leave till we paid, like we were trying to leave without paying or something. That’s when we finally got our bill and left. We even refused the free breakfast they offered us and just went somewhere in Calgary cause going back was just not worth it. Other then that the spa was amazing and we really liked the variety for the pools and how relaxing it felt and how all the people (minus the lady at the bistro) were all super nice and helpful.

10

Daphne

Nov 10, 2024

·

Stayed 2 nights

Spectacular setting and great food served by friendly and attentive staff at each on-site restaurant. Been here twice and will be back again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$298
February	$330
March	$391
April	$332
May	$447
June	$523
July	$530
August	$599
September	$478
October	$351
November	$317
December	$363

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $410	6 $409	7 $409	8 $386	9 $422	10 $704
11 $410	12 $355	13 $339	14 $400	15 $346	16 $418	17 $418
18 $394	19 $410	20 $414	21 $403	22 $361	23 $423	24 $427
25 $370	26 $1,076	27 $643	28 $945	29 $339	30 $352	31 $349

Su	Mo	Tu	We	Th	Fr	Sa
1 $358	2 $374	3 $465	4 $371	5 $358	6 $374	7 $385
8 $348	9 $352	10 $353	11 $407	12 $410	13 $379	14 $844
15 $346	16 $353	17 $363	18 $352	19 $352	20 $381	21 $426
22 $345	23 $346	24 $341	25 $343	26 $329	27 $815	28 $831
29 $332	30 $332

Kananaskis Mountain Lodge, Autograph Collection

Prices for Kananaskis Mountain Lodge, Autograph Collection

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About this property

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Guest reviews of Kananaskis Mountain Lodge, Autograph Collection

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What guests think

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