Tryp by Wyndham Istanbul Topkapi

Room and terrace were dirty. Hotel staff not friendly.

Overall great experience with my family, their family rooms are nothing shorter than spectacular. Rough room for 3-4 children

I was staying in Istanbul for one night on my way to Switzerland. After taking a shower before leaving for dinner I discovered a DIRTY UNDERWEAR in the bathroom, right under the stacked towels. I did not want to stay in the hotel, despite the front desk offering me to switch the rooms and I moved to Hilton after I got back from my dinner. Very disappointed

Staff really nice and friendly especially property Manager (Samed). Had a really good week in this property. On my arrival there was a mix up with the booking however staff did their best to resolve the issue.

The price was reasonable which could be because we visited in late January which is not a peak tourist season. Reception was very friendly and we would usually ask them to arrange for taxies. They event helped us with printing of a couple of documents. Room size is decent enough for 2 adults although seating arrangement would be made better by providing a small sofa set than a computer chair and an Ottoman sofa seat. There is no temperature controls or heating control available en-suite, it is centrally controlled with only on and off functionality available in your room. We would at times turn on the heat to find cold air pouring in because temperature settings in the room do not work. Breakfast was very basic, we decided to order from the outside to get a better variety and different taste although we prepaid for free breakfast. Location is a bit off it is close to literally nothing, metro is 10 mins walk away with a few supermarkets around but at a walk distance. There was no bell boy when we checked-in and check-out to bring our 4 suitcases one car seat one strawler and 3 handcarries from taxi to the reception hence we had to do it outself. Upon check-in we got the luggage delivered thankfully to our rooms. There are no toiletries provided by the hotel only a liquid filled soap dispenser in the batharea, no slippers, dental kits, moisturizers etc which you would normally expect at a 4 and onwards star hotels. Overall the stay was okay-ish.