Is parking available at the property?

Yes, parking is available on-site and is free. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily. Specific serving hours are not provided.

Are pets allowed at the hotel?

Yes, pets are allowed with a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details on bathrooms and pool access features are not provided.

What is the location of the hotel in relation to nearby attractions?

The hotel is located within a 5-minute drive of several attractions, including Courtenay and District Memorial Outdoor Pool (1.0 km), Simms Millennium Park (1.3 km), and Sid Williams Theatre (1.6 km).

Does the hotel have a swimming pool?

Yes, there is an indoor swimming pool available. Pool access is available from 9:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children can stay free when occupying the parent or guardian's room, using existing bedding.

Holiday Inn Express & Suites Courtenay - Comox Hotel

Average nightly price at Holiday Inn Express & Suites Courtenay - Comox by IHG by month, last 12 months (USD)
Month	Average price
January	$117
February	$126
March	$124
April	$124
May	$148
June	$171
July	$197
August	$227
September	$4,445
October	$128
November	$117
December	$117

What guests think

Across recent stays at Holiday Inn Express & Suites Courtenay - Comox by IHG, travellers highlight very clean, modern rooms, comfortable beds, friendly staff, and a complimentary breakfast, with a convenient location near the airport, shopping, and EV chargers.

Guests appreciate spacious layouts, mountain views in some rooms, and a small pool and gym. Drawbacks mentioned across reviews include occasional noise (hallways or nearby roads), intermittent housekeeping or maintenance issues, a cold or basic pool with no hot tub, and sporadic check-in or billing problems. Overall, expect a newer, convenient base well suited to business, airport, and family stopovers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the small pool and gym, plentiful onsite EV chargers, and generally easy parking. Cons noted are a cold or basic pool, no hot tub, occasional cleanliness issues, and EV chargers placed a bit awkwardly.

Related guest reviews

10

JEFF

Jan 19, 2025

·

Stayed 1 night

Suggest to put a shower in for the pool and encourage patrons to shower first. Pool is a bit dirty water with lint and hair floating. Children were also entering the tiled area in muddy shoes.

8

Aaron

Jul 10, 2024

·

Stayed 1 night

Very clean and quiet. Breakfast is decent. Staff friendly and helpful. Pool very basic, no hot tub. No outdoor seating areas.

10

mandev

Jul 1, 2025

·

Stayed 1 night

Amazing and friendly staff, extremely helpful. Pool was amazing, super clean

10

Nash

Jul 18, 2025

·

Stayed 4 nights

Nice pool and workout area. Rooms are clean and beds and pillows are really comfortable

10

Gary

Oct 3, 2025

·

Stayed 5 nights

Onsite car charging. Close to major roadways and shopping.

10

Jeremy

May 12, 2025

·

Stayed 1 night

The breakfast was fantastic, but I think a hot tub should be added

10

Cathy

Jul 14, 2024

·

Stayed 1 night

EV charging stations very convenient.

8

Darcee

Jun 12, 2025

·

Stayed 3 nights

The hotel and rooms were clean, staff were friendly, beds were comfortable, breakfast was good (typical free breakfast type stuff). It seems to be a fairly new hotel. The walls seemed a little thin - we didn’t hear our neighbours, but my husband has a big voice and they heard us. The first day we used the pool it was nice, but the second and third days it was cold. The area is a commercial area, but there were places to eat nearby and it was central to the activities we had planned. Overall, we enjoyed our stay very much.

10

Amit

Jul 12, 2025

·

Stayed 2 nights

Clean, well maintained, plenty of parking

10

Shelley

Jun 4, 2025

·

Stayed 1 night

Electric chargers are not in a comfortable area

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently praise a very clean, newer property and tidy rooms. A smaller number report lapses such as dirty bathrooms or missed trash removal.

Related guest reviews

10

Terry

Feb 3, 2026

·

Stayed 1 night

Room was spotless. Staff was very friendly. Breakfast was good.

8

Gayle

Sep 20, 2023

·

Stayed 2 nights

I stayed at the Holiday Inn in Courtenay for 2 nights. The facility is brand new and nice and bright looking on the inside with well lit hallways. The room I had was nice with 2 queen beds and a tub in the bathroom which I had requested. The bed was comfortable the the room was nice and quiet at night. The cleanliness in the bathroom was ok but there was hairs in the bathtub and also it looked like toothpaste stuck in a blob on the floor. The other thing that was inconvenient was that you could not reach the soap or shampoo dispensers while sitting in the bathtub as they were attached high up on the wall. I would suggest that in the rooms with tubs that they supply a bar of soap to use. The main carpet in the room was also not very clean with bits of stuff not vacuumed up. They did serve a good breakfast in the morning with a good choice of hot and cold items.

6

Beth

Nov 11, 2025

·

Stayed 1 night

Dirty bathroom

10

Rita

Dec 4, 2025

·

Stayed 1 night

Super clean and staffs are very helpful

6

thomas

Jun 9, 2024

·

Stayed 1 night

The trash was NOT removed from our room during our 2 day stay…..?

8

Gail

Oct 7, 2023

·

Stayed 4 nights

Housekeeping never came even after requesting just to take garbage. Understood had to ask for more towels which i did. Dishes (not mine) sat outside the door for days until i brought them diwn myself. The hotel is nice and new .. grounds are nice and breakfast offered was decent .

6

Bernice

Jun 12, 2024

·

Stayed 2 nights

Our room was a wheelchair accessible room. The shower base was dirty, should be scrubbed and bleached so it is white. After the room was sort of cleaned there were shoe prints in the shower. It was very noisy. You could hear someone going to the bathroom above us and you could hear doors opening and closing constantly VERY early in the am.

10

Gail

Mar 29, 2024

·

Stayed 1 night

I always stay at this hotel when travelling through the area for work. Very clean, breakfast included, spacious rooms, it checks all the boxes. The room I checked into had not been cleaned, returned to the front desk and was immediately given a new one with profuse apologies. I could not get the tv to work due to password issue, asked for it to be fixed while I was out picking up dinner and all taken care of upon my return. I’ll be back, of course.

10

Ashleigh

Jun 14, 2025

·

Stayed 1 night

New clean property!

10

Joan V

Jun 19, 2025

·

Stayed 1 night

It was always a pleasure to stay at this hotel with its location, friendly staff, great breakfast and its cleanliness.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and spacious with very comfortable beds, and some offer mountain views. Some guests mention noise from vents, traffic, or neighbors, plus occasional tech quirks (TV issues, keycard energy system, or a noisy fridge).

Related guest reviews

10

Kevin

Oct 26, 2025

·

Stayed 1 night

Great location and our room had a view of the snow capped mountains.

10

First

Aug 18, 2023

·

Stayed 1 night

Excellent quality for the price with the exception of the constant noise coming from the vent in the wall. It's no worse than the A/C unit which is standard at all similar hotels. We didn't need the A/C though as the room kept cool even with all the heat outside and I wish the night would have been more quiet. The mountain view is fantastic perfect for a glass of wine at sunset.

10

anjennette

Jun 23, 2024

·

Stayed 1 night

The rooms are modern and spacious, very clean.

8

Robert

Nov 29, 2024

·

Stayed 2 nights

Television did not work. Would not connect to internet and the only options were Netflix or Prime along with “ Telus TV” none of which worked. Staff advised twice on two separate days, they were friendly, but the problem wasn’t fixed

10

Teresa

Mar 18, 2024

·

Stayed 1 night

Clean and minimal modern rooms. Comfy beds. Some wierd things were that a room key had to be placed in a slot in order to turn on a bathroom light. Also there was a loud fan noise in room 426 that was louder than my husbands snoring. It was a constant noise but I could hear it through the earplugs.

8

Jen

Oct 16, 2024

·

Stayed 1 night

This is a new style hotel where the key card has to be left inserted at the door which I did not understand at first. The bathroom lights turned off while I was in there. I did not like that the fridge was warm and had to be brought up to temp causing lots of noise while I was trying yo sleep. I could not figure out how to turn on the desk lamp nor turn off the wardrobe light so I had to call front desk for help. Once I was made aware of these things it was OK but there should be some indication of how things work in the room itself in case the front desk forgets to tell you everything you may need to know.

8

David

Jan 14, 2024

·

Stayed 2 nights

Front desk staff were friendly. We had room on the fourth floor at the end of the hall. If you are a light sleeper, request another room as it is beside the stairwell and you can hear people from the bed. Bed was too soft for my liking. Room was very spacious with a good layout. Breakfast offerings were not very appealing. Yogurt and orange juice were the best of what was available.

8

Gary

Mar 19, 2025

·

Stayed 7 nights

Staff is excellent, friendly and courteous. Corner rooms facing the main street can be very noisy as there is a traffic light where vehicles accelerate to go up a big hill.

10

Jeffrey

Jun 23, 2025

·

Stayed 2 nights

Quiet, clean, spacious, easy temperature control in the room, comfortable king bed.

10

Brooke

Dec 23, 2023

·

Stayed 1 night

Fresh new hotel, beds and pillows were so comfortable. Very nice walk in shower. Was a bit loud from tenants above. Otherwise such a nice hotel.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, accommodating, and helpful, with quick problem resolution in many cases. A few reviews cite slow or difficult check-ins, unhelpful management, or weak handling of noisy groups.

Related guest reviews

6

Sierra

Feb 10, 2026

·

Stayed 1 night

Overall the stay was decent, however the manager when we first checked in was rude and not being very understanding, however he did help us figure it out eventually and then there was no issue. The stay was good, breakfast was good except the eggs and then when we left they were accusing us of smoking in the room because we rolled out smoke before taking it outside. My friend almost didn't get her deposit back and we were just not impressed with the accusations, as we are respectful people and would never smoke in the room.

2

Odette

Jan 4, 2025

·

Stayed 1 night

Hockey playing in hallways, kids knocking on doors swearing and throwing stuff at guest doors- staff left it up to guests to monitor chaos and noise- (chaperones sitting around lobby while their team roamed the hotel) It was only an older youth from another team who was willing to point out which ones were the problem. If security had been monitoring none of it would happen. The zero for cleanliness is the bathroom floor wasn’t washed at all.

2

Odette

Jan 4, 2025

·

Stayed 1 night

Staff and security left it to guests to monitor group of kids running around playing hockey in the hallways. When I told them hotels are places ppl go to sleep older kids told me it was a younger team down the hall. After I complained to the front desk the kids started banging in my door swearing. Their parents/chaperones just let them run wild and the manager later explained the coach covered for them saying it was just hockey pucks bangjng doors. Hockey takes discipline and guest services should be on top of this rather than letting guests take the brunt. I choose comfort inn normally - there’s never these problems there.

10

Marilyn

Jan 13, 2025

·

Stayed 1 night

The hotel clerk when we came in Anna was fabulous and accommodating a room that we needed. We are flying out early in the morning and she put us in a lovely quiet room. My husband and I were actually shocked that a Holiday Inn express could be so nice.

10

Mohan

Dec 20, 2023

·

Stayed 1 night

We had wonderful stay, especially Front house staff, FOH Manager Manisvi,she was very genuine care about guests, Kudos for her.

10

Marie

Oct 7, 2025

·

Stayed 1 night

The check-in process was a breeze, the staff was exceptionally friendly, the room was clean, and the beds were very comfortable. We enjoyed our stay, thank you.

6

Andrea

Mar 18, 2024

·

Stayed 1 night

Unfortunately it took almost 2 hours to get checked in as their system wasn’t showing we had paid, even though we could prove it on the receipt. The rooms were nice, and the bed was very comfortable! The breakfast was a great addition too!

10

Gail

Mar 29, 2024

·

Stayed 1 night

I always stay at this hotel when travelling through the area for work. Very clean, breakfast included, spacious rooms, it checks all the boxes. The room I checked into had not been cleaned, returned to the front desk and was immediately given a new one with profuse apologies. I could not get the tv to work due to password issue, asked for it to be fixed while I was out picking up dinner and all taken care of upon my return. I’ll be back, of course.

2

Lloyd

Jul 11, 2023

·

Stayed 1 night

Will not stay at this hotel. Staff was rude. Unwilling to help/accomodate. Ended up staying at a different hotel

10

George

Mar 11, 2024

·

Stayed 2 nights

Very professional service - and genuine interest in helping to make the stay an excellent experience. Very good breakfast - always restocking the buffet.

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AI-generated summary based on recent guest reviews

Location

Convenient for Comox airport, highways, shopping, restaurants, and the nearby casino; central for exploring the area and Mt. Washington. Despite a busy road, several guests still found it quiet.

Related guest reviews

10

Athena

May 12, 2024

·

Stayed 1 night

Great location, comfy beds- great free breakfast! Love the location for convenience, it’s close to many restaurants.

10

Gary

Oct 3, 2025

·

Stayed 5 nights

Onsite car charging. Close to major roadways and shopping.

10

Lee

Jan 12, 2025

·

Stayed 1 night

Clean and convenient for a ski trip from Victoria.

10

Beth

May 18, 2024

·

Stayed 1 night

The property is well located

10

Terry

Nov 2, 2025

·

Stayed 1 night

Short overnight stay but very clean, big rooms and modern. Front desk staff were friendly and greeted us with some Halloween candy as we arrived on October 31. Close to the Comox airport so we had a short drive.

10

roman

Sep 2, 2025

·

Stayed 2 nights

It was a great location…close to restaurants etc.

10

Stephen

Oct 20, 2025

·

Stayed 1 night

Good location near casino and delicious restaurant.

10

Kathy

Aug 5, 2024

·

Stayed 1 night

Nice new hotel option in Courtenay/Comox. Easy drive to airport. Despite being just off busy roadway, surprisingly quiet.

8

Hayoung

Aug 28, 2024

·

Stayed 1 night

Good location

10

Jaclyn

Jul 26, 2025

·

Stayed 7 nights

Zero complaints! Room was large, clean and quiet. Beds were comfortable. Very central, close to everything.

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AI-generated summary based on recent guest reviews

Dining

The complimentary breakfast is frequently praised for variety and hot items. Some guests found the eggs or coffee poor and noted restocking delays during busy times.

Related guest reviews

10

April

Oct 23, 2024

·

Stayed 3 nights

Nicely groomed. The view of the portico roof was undesirable. Breakfast was...okay. Coffee is gross. I like coffee, but not this coffee.

10

Daniel

Dec 16, 2025

·

Stayed 1 night

A very decent breakfast. Well supplied, coffee ready. Good options.

6

David

Nov 3, 2024

·

Stayed 2 nights

Room was close to the road and quite noisy when traffic was accelerating away from the stop light. Breakfast options are not very good. Scrambled eggs and beans were bad. Sausage, hard boiled agh and yogurt were good. Stay elsewhere if you want a quiet nights rest.

10

Kristin

Nov 24, 2024

·

Stayed 1 night

They have the best hot continental breakfast which included sausages, hash browns and scrambled eggs.

10

Debi

Nov 3, 2025

·

Stayed 1 night

Clean and the Continental breakfast was awesome, great variety

10

Jaimie

Aug 12, 2024

·

Stayed 1 night

The hotel was clean, convenient and had cool features like an energy saving system that required guests to enter their key card for electricity. The breakfast was good, however they ran out of items a half hour before end time. Another small critique, is that there could be improvements in their sustainability practices. No compost at breakfast and lots of single use plastics. I would have preferred more reusable cups and glasses. More natural bath products would be a bonus. Overall- the pool was amazing, gym was great, rooms were modern and clean and hospitality was fantastic.

10

Cathy

Mar 13, 2025

·

Stayed 1 night

Everyone is always super friendly and the hotel is spotless!! The breakfast is such a surprise, delicious and many options!!

8

Stephanie Jackson

Nov 6, 2023

·

Stayed 1 night

The front desk staff were very nice, helped with early check in and to sign up for rewards. Room was clean and dpacious. Love the dispensers for soaps, lotions and shampoo's. Would like to see shower caps offered though for ladies. Breakfast was no great, the lady working at it tried to keep up but she could have used help during rushes. The food was inconsistent, the eggs - not good, sausage so-so and bacon very good. Check out smooth and easy. Would return for sure.

10

Kahla

Nov 27, 2025

·

Stayed 1 night

They have the most comfortable pillows! It is also really clean, comes with Dove brand shampoo, conditioner, lotion, and hand soap. It has a good breakfast selection as well.

10

Maureen

Oct 24, 2025

·

Stayed 1 night

Front desk very welcoming. Breakfast setup is exceptional.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $123	9	10
11 $123	12 $121	13 $123	14 $136	15 $136	16 $133	17 $125
18 $119	19 $130	20 $142	21 $159	22 $136	23 $135	24 $124
25 $119	26 $115	27 $115	28 $127	29 $121	30 $127	31 $167

Su	Mo	Tu	We	Th	Fr	Sa
1 $113	2 $119	3 $120	4 $122	5 $133	6 $136	7 $139
8 $124	9 $124	10 $124	11 $124	12 $124	13 $173	14 $173
15 $130	16 $154	17 $127	18 $117	19 $120	20 $136	21 $136
22 $124	23 $124	24 $116	25 $115	26 $124	27 $136	28 $130
29 $124	30 $124

Holiday Inn Express & Suites Courtenay - Comox by IHG

Prices for Holiday Inn Express & Suites Courtenay - Comox by IHG

Monthly average prices

About this property

Location

Room options

Deluxe Suite, 1 King Bed, Mountain View

Classic Suite, 2 Queen Beds

Standard Room

Room, 2 Queen Beds, Hearing Accessible

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Basic Room, 1 King Bed

Deluxe Suite, 2 Queen Beds

Panoramic Room, 1 King Bed, Mountain View

Guest reviews of Holiday Inn Express & Suites Courtenay - Comox by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Courtenay - Comox by IHG

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