Is parking available at the property?

Free self-parking is available on-site, but it is limited. Valet parking is also offered.

What are the check-in and check-out times?

Check-in is from 14:00, and check-out is until 12:00. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of EUR 120 per vehicle, accommodating up to four passengers. Guests must contact the property with their arrival details prior to travel.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on accessible rooms and facilities are not provided.

What is the hotel's location like?

The property is centrally located in Istanbul, within a 10-minute walk of Hagia Sophia and Blue Mosque. It is 0.5 mi from Sultanahmet Square and 1.5 mi from the Grand Bazaar, making it convenient for exploring key attractions.

Does the hotel have a swimming pool?

Yes, the hotel features a seasonal outdoor pool, open from May to November, with access available from 11:00 AM to 8:00 PM.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of EUR 35 per day. Advance request is required for rollaway beds.

Seven Hills Palace & Spa in Istanbul

What guests think

Many guests praise Seven Hills Palace & Spa for its friendly, attentive staff, ornate Ottoman-style rooms, generous breakfast, and walkable Old City location by the waterfront, with the pool, spa, and rooftop views adding to a relaxing city-break feel.

However, recurring drawbacks include noise from nearby roads or annex buildings, some dated or poorly maintained bathrooms, occasional hot-water or temperature issues, and confusion or limits around spa access and facility hours. While most sights are reachable on foot, public transport can be a longer walk and airport transfers or tours sold via the hotel can feel expensive. Overall, expect a comfortable, service-led stay with standout views and amenities, but choose room location carefully.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the outdoor pool, rooftop terrace with sea views, and a well-regarded spa with hammam, sauna and steam room. Some note limited included spa access and hours, occasional seasonal pool closures or renovations, and pricey bar/drinks.

Related guest reviews

10

C

Jan 19, 2026

·

Stayed 2 nights

Pool was closed for winter. Room temperature was a little cool.

10

Jonathan

Jul 12, 2025

·

Stayed 2 nights

Great hotel with pool, which is a plus for Istanbul heat. Staff very helpful and breakfast amazing so much choice.

10

Martin

Nov 1, 2025

·

Stayed 1 night

Thoroughly enjoyed my stay at this hotel. The rooms are very comfortable. The location is amazing. The staff are incredibly friendly and attentive. I enjoyed the breakfast too. When you stay there definitely make use of the spa. The masseuses are very good and the facilities are really nice, steam room sauna, and a Hammam. I didn’t use the pool because it was outdoor and we are in the end of October so it was a little cold for this time of year for an outdoor pool, but it looked very nice

8

Charlotte

Jan 29, 2026

·

Stayed 2 nights

Staff were very friendly and helpful. The hotel is lovely and we were upgraded to a beautiful room. The pool was being renovated but I imagine in the summer it’s really nice. Great location to old town Istanbul all within walking distance.

10

Nicholas

Jan 6, 2026

·

Stayed 1 night

We checked in an hour ago and I have fallen in love with the Seven Hills Palace Hotel & Spa. It oozes old world charm anf the view of the Bosphorus is to die for. We are here for literally 17 hours but I have already made mental notes to rebook for a much longer trip in the near future. I am really hoping that the food is as wonderful as the hotel! The Spa is fantastic!!! If you can, try the couples massage and the Hammam as well.

10

Inga

Oct 2, 2025

·

Stayed 10 nights

It had been above and beyond! I have enjoyed the breakfast every day and especially spa crystal package with hammam was exceptional!

10

Jonathan

Sep 20, 2025

·

Stayed 4 nights

A very comfortable hotel with helpful staff. Pool was a fair size & never crowded & we could always get a sunbed. Good location for the main sites & on good transport routes for buses. Breakfast was consistently good with plenty of variety serving a Turkish style breakfast rather than Full English style. Spa was good & lots of options, message them in advance to book.

10

Adriana

Sep 26, 2025

·

Stayed 3 nights

Very clean. Nice staff. Delicious breakfast. I love that big clean pool.

10

Curt

Oct 8, 2025

·

Stayed 1 night

The staff were helpful and friendly. The service felt like old-world respect and service. The spa was clean, attractive and reasonably priced.

10

Jens

Nov 7, 2025

·

Stayed 5 nights

Venligt personale og god morgenmad. Udsigt over vandet fra hotellets terrasse. God beliggenhed i forhold til seværdigheder.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe the hotel and rooms as very clean or spotless. A recurring minority report bathroom mold or odors, dirty carpets, or inconsistent linen changes.

Related guest reviews

6

Abid

Nov 6, 2025

·

Stayed 7 nights

They did not change bedsheets in seven days

10

Mark

Dec 28, 2025

·

Stayed 1 night

Wonderful staff, Spotless and beautiful room. In a work excellent.

6

Veronica

Jan 31, 2025

·

Stayed 2 nights

Room carpet extremely dirty. Terrible window view to dilapidated building. Many cats lived in abandoned building and were fighting by our window throughout the day and night.

6

Pamela

Nov 10, 2025

·

Stayed 2 nights

Property was very dated and bathroom had mokd

4

geri

Oct 22, 2025

·

Stayed 1 night

I didn’t find the bathroom shower very clean, black mold, nearest or clean after a day or two of being there. Staff tried to do a good job fortunately, I double booked a day and I cannot get any refund . A spa visit was offered for my troubles, but it was

10

manisha

May 17, 2025

·

Stayed 3 nights

The hotel is lovely and clean and very convenient to major tourist sites (such as the mosques and museums -15 min walk). The food and breakfast the hotel was delicious with many options. The main outstanding feature of this hotel had to be the staff, the manager and his team went completely out of their way to may our and the group we were withs stay, a wonderful experience. From check in to check out, they were polite, accommodating and helpful.

10

Mark

Dec 29, 2025

·

Stayed 1 night

Spotless. In a word excellent.

10

John

Oct 29, 2025

·

Stayed 4 nights

Staff all friendly and efficient. Room cleaned quickly and thoroughly every day.

10

Rajat

Mar 12, 2026

·

Stayed 1 night

Everything was great. Very clean. They give us an upgrade on our room because we went during off season!

6

JAGADEESH

Dec 6, 2025

·

Stayed 2 nights

The hotel breakfast was good and the rooms were ok. I was upgraded but the bathroom was horrible. Sewage smell in the shower area. Never had such experience in any hotel. I complained and they said they will look into it but nothing was done. Very disappointed despite paying so much money. Breakfast was good and the employees were nice.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious, ornate and comfortable, with some offering impressive sea views. However, annex or street-side rooms can be noisy, and several guests cite maintenance issues, temperature control problems, and weak Wi‑Fi in places.

Related guest reviews

8

brian

Oct 15, 2025

·

Stayed 3 nights

Mixed messages at this property. As you can see the main photos in the ad are impressive, and the courtyard is very nice. Front desk staff very friendly and accommodating. My biggest complaint about this property is proximity to major street and road noise. The rooms close to the main road are loud, we asked to be moved due to noise and cleanliness and were eventually moved to a nicer room. Could still hear the road noise but manageable, Also, there is music playing in the courtyard constantly, which I found annoying especially later at night. I had to ask them to turn it down at 10:15, and they did. I suspect the music is to distract from the road noise. The rooms are mixed, some are nice while others are less nice. The property / rooms need some attention and upgrading. I am surprise by the Expedia rating, way too high based on our experience IMO. Personally, I would not return to this property although many will find it luxurious, especially with the Spa which consists of a sauna, steam room and Turkish bath. Breakfast is good. Location (other than proximity to road noise) is good and 15 minute walk to main tourist area and attractions.

10

Paul

Nov 14, 2025

·

Stayed 5 nights

The location was great, one entrance had Riverside access and the other one took you right into the old town. The hotel and grounds were lovely, beautifully decorated, colourful and tranquil. The rooms were very spacious and well equipped. I had a room near the front door to start which was a nuisance because I could hear the door constantly slamming but the reception staff kindly relocated me to the top floor which was very quiet and relaxing. The staff couldn't do enough for you and they were very polite, professional, informative and well presented. I only ate breakfast which was good quality and more than plenty of choice for all dietary requirements, plenty of choice. I could not fault this hotel really. I didn't try the spa but it looked good in the room brochure. If I was to visit Istanbul again I would certainly stay here again and would highly recommend it.

8

Ugur

Jan 4, 2026

·

Stayed 4 nights

Room Was good , but too much noise when they shut the bottom of the doors or other doors in the building

2

nibras

Feb 15, 2026

·

Stayed 3 nights

Staff was excellent. But we were mis-sold superior room ( annex building). The room was in a seprate building, it felt like a cheap €20 a night ! Is this what i booked the room for? Please see the attached photos which speaks for itself

6

Ivan

Mar 3, 2026

·

Stayed 5 nights

We stayed in the Annex (which is not on the hotel premises but on the street) and got woken up by the generator going on and off in the mornings. Every time it started the lights in the room went fully on and the noice was intense since the generator was located in our Annex building. The staff says they were sorry about it but they didn’t offer any discount or anything else. The hotel is a bit worn down but still nice and it’s in a little quieter area of the old town. The breakfast was good too with a big variety. The ”spa access” included in the room was only 30 mins per day in a limited space so not all of the spa, for example no jacuzzi was part of the ”spa access included” which we had looked forward to. Staff was generally nice but a bit short and when my wife asked about changing her welcome drink from tea to a soda the staff was a bit unfriendly in his reply. It’s still a good hotel with nice rooms but we wouldn’t book it again.

8

Imran R

Oct 20, 2025

·

Stayed 3 nights

First for all, on Expedia they have mentioned blue mosque is 3 mins walk, that totally incorrect . I was under the impression that I am staying right near blue mosque and hagia sofia. However it will a long walk. Original seven hill hotel is actually 3 mins away from blue mosque not this one, so I felt like little cheated that there are 2 hotels with almost same name and both claimed the same walk time for near by attraction. Also room didnt have working USB-A and USB-C plug, they were broken. Bathroom door was not easy to close. These are all small issues but property need to take care of this. staff was great , always ready to help. Thanks

10

Robin

Jan 7, 2026

·

Stayed 3 nights

The room was stunning - very luxurious.

8

Sreejith

Jun 11, 2025

·

Stayed 4 nights

Air conditioning was not working for a night,the bathroom shower doors were not closing properly.

8

Niko

Sep 15, 2025

·

Stayed 5 nights

Great experience, near all those main attractions. WIFI was pretty loosy, as it didn't get to my room, maybe if i was exactly at correct place, i would have access to WIFI

10

Robert

Aug 5, 2025

·

Stayed 4 nights

It’s a wonderful property , staff is attentive, we used pool often. I would stay there again. We had room 1305, a loft which was perfect . Very quiet and comfortable

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised for being friendly, attentive and proactive with upgrades, early check-ins, and arranging tours or transfers. A few guests mention pushy tour/transfer upselling or occasional miscommunications.

Related guest reviews

6

Jan

Oct 26, 2024

·

Stayed 5 nights

Die Lage des Hotels ist sehr gut. Das Personal, besonders das junge Frühstückspersonal, ist sehr freundlich. Noch bevor man den Schlüssel zum Zimmer erhält, werden überteuerte Ausflugsangebote gemacht. Auch der Transfer vom und zum Flughafen kostet doppelt so viel wie ein Taxi! Der Transfer zurück hat zudem leider nicht funktioniert. Nachdem wir 30 Minuten auf das vorbestellte und bereits bezahlte Shuttle gewartet haben, mussten wir ein Taxi bestellen. Zimmer ok, aber Toiletten Spülkasten etwas marode, sowie die Plastikfensterrahmen auch. Aus der Dusche drangen unangenehme Abwasser Gerüche.

10

Elizabeth

Oct 3, 2025

·

Stayed 3 nights

Spa and included breakfast were great. Room beautiful and friendly staff. Close to the main attractions. However booking for taxi for arrival was chaotic and overpriced (and didn’t show up). I’d avoid any offers of help before you arrive.

10

Alina

May 17, 2025

·

Stayed 3 nights

Employees were very friendly and helpful. The bar and dining room were just ok. Room was large

10

David

Dec 27, 2025

·

Stayed 1 night

What an amazing experience this was!! Such a helpful team. Thank you so much Sedat and Erhan for helping us out so much! You and your colleagues made our stay one to remember!

6

Monica

Nov 30, 2025

·

Stayed 3 nights

First off i want to say all staff was amazingly great, courteous, and attentive. The room we stayed in 1205 was old, the bathroom dark and old. We got an upgrade and didnt feel much of an upgrade. The breakfast was ok. Nothing spectacular and the hotel restaurant over priced for what we got. Didnt use spa services. Upon arrival, trying to sell us overpriced excursions isnt cool. Felt like we were at a timeshare.

10

Vicki

Oct 11, 2025

·

Stayed 6 nights

We had a housekeeper who was amazing! On top of that, the manager at the front desk looked afyer our every want and need. They were absolutely terrific. Thank you Seven Hills Palace staff. Great location, easy walk to everything in the old city and right along the waterfront.

10

Przemyslaw

Sep 20, 2025

·

Stayed 4 nights

Loved the staff!! Top notch , so easy to work with. Would highly recommend.

10

Nicholas

Dec 26, 2025

·

Stayed 1 night

The hotel is perfectly located. We could walk to many attractions and restaurants. Everyone on the staff is exceptionally welcoming and helpful. We communicated with Erhan via email and set up a few events ahead of time. He was always responsive and made great suggestions. Another staff member, Omer, couldn’t have been more accommodating. He was always there with a smile and an offer to help. We had a wonderful stay.

10

Paul

Dec 23, 2025

·

Stayed 1 night

Beautiful luxurious rooms and surroundings, very clean, great breakfast, hardworking and hospitable staff. We would like to particularly mention Ali at the front desk, Tugba and Selvi at the restaurant, and Yusuf at the guest services. They all have great smile, and always ready to help.

10

Nicholas

Jan 8, 2026

·

Stayed 1 night

Excellent service and a great overall experience. The staff paid attention to every detail and ensured our comfort throughout the stay

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Walkable to Sultanahmet’s main sights and right by the waterfront, offering scenic views in a quieter pocket of the Old City. Some note road noise, uphill sections, and that tram/metro stops are a longer walk.

Related guest reviews

8

Rudi

Mar 26, 2025

·

Stayed 5 nights

Close to attractions and city center

8

brian

Oct 15, 2025

·

Stayed 3 nights

Mixed messages at this property. As you can see the main photos in the ad are impressive, and the courtyard is very nice. Front desk staff very friendly and accommodating. My biggest complaint about this property is proximity to major street and road noise. The rooms close to the main road are loud, we asked to be moved due to noise and cleanliness and were eventually moved to a nicer room. Could still hear the road noise but manageable, Also, there is music playing in the courtyard constantly, which I found annoying especially later at night. I had to ask them to turn it down at 10:15, and they did. I suspect the music is to distract from the road noise. The rooms are mixed, some are nice while others are less nice. The property / rooms need some attention and upgrading. I am surprise by the Expedia rating, way too high based on our experience IMO. Personally, I would not return to this property although many will find it luxurious, especially with the Spa which consists of a sauna, steam room and Turkish bath. Breakfast is good. Location (other than proximity to road noise) is good and 15 minute walk to main tourist area and attractions.

10

Paul

Jan 5, 2026

·

Stayed 1 night

The hotel located near the harbour. Beautiful place. Easy to get from old city. The service is amazing

10

Önder

Feb 25, 2026

·

Stayed 4 nights

Room, location, breakfast, staff, all was better than excellent! Very nice hotel just by the sea and 5 minutes walking distance to Sultanahmet Area, Topkapi palace, Hagia Sofia. Thank the staff for all they did. Free car park and a super terrace 15 meters to the sea. Do not hesitate and make your reservation at once!

10

Betina

Jul 23, 2025

·

Stayed 3 nights

Skønt ophold og yderst centralt i Istanbul… gå afstand til stort set alt.

8

Hanspeter

Dec 8, 2025

·

Stayed 7 nights

Das Zimmer war gross, sauber und zweckmässig eingerichtet. Die Lage nahe bei den Hauptatraktionen von Istanbul (15 Minuten zu Fuss) wurde von uns sehr geschätzt. Man sollte sich bewusst sein, dass das Hotel direkt an einer Hauptverkehrsader liegt und der Verkehr sehr intensiv sein kann. Unser Zimmer lag im ersten Stock und war durch eine vorgelagerte Terrasse vom Strassenlärm abgeschirmt. Wie es in den oberen Stockwerken aussieht, von wo man direkten Sichtkontakt auf die Strasse hat, kann ich nicht sagen. Wir waren zufrieden mit dem Hotel.

10

Ana L

Nov 16, 2025

·

Stayed 5 nights

The room was great, spacious and with a wonderful andc powerful shower...lots of hot water. Staff very helpful and polite( special thanks to Sedat)...Location couldn't be better, great breakfast and good food at their restaurant. Walking distance for 90% of the main attractions BN1 bus to spice market and boat ride only 300 meters away. Had a lovely time, planning to come back in May 2026.

10

Gillian

Mar 16, 2025

·

Stayed 4 nights

The location was perfect. 5 minute walk to numerous bars/restaurants, and the Blue Mosque is at top of road. Haghia Sophia and Topkapi Palace both in easy walking distance, and if you like to explore then you can get to most places quite easily. Would definitely recommend

10

Hoda

Mar 26, 2025

·

Stayed 2 nights

Love that it’s close to so many thinks and have wonderful ocean view though some time loud due to the police boat station a cross

6

Lori

Feb 8, 2026

·

Stayed 2 nights

Beautiful view as expected. Nice decor. Room specified separate workspace, welcome drink but these were not available. Good breakfast and variety but we were told we could have a box prepared before the airport. When we asked for this, we were told this was not possible even though we asked 2 days out. Sauna and hot tub were the main reason I booked, but we're only available during 11-8 hours, so we missed it both days. Spa treatments are half the price at Hamas in town. Overall, despite a deep discount, we didn't really use most of the facilities. In addition, shuttle is 20% off but still more than a private cab. Very nice staff. Beautiful grounds. With better hours, access, would be great. One last note. Take a cab. No metro, or tram nearby. Long walk with luggage and once you get to a metro stop, cabs won't accept such a small fare so you will walk. Hotel can't help.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for its variety and quality (omelets to order, honeycomb), though a few found it average or noted limited gluten-free options. On-site dining is convenient but prices can be high and quality mixed.

Related guest reviews

10

Tine

Dec 21, 2025

·

Stayed 5 nights

Fremragende beliggenhed og utrolig lækker morgenmad. Spørg om omelet og de laver det.

10

Pranvera

Jun 28, 2025

·

Stayed 9 nights

Immaculate property, extremely clean rooms and hotel, staff were too notch and incredibly! Every single staff we encountered went above and beyond to make sure we were happy and had everything we needed or wanted. Cleaning staff were prestine. Breakfast buffet was huge! There were like 40 different options, fresh orange juice and lemonade daily, coffee machines with options for expresso, hot chocolate, and cappucino in addition to coffee. Next trip back to Istanbul, this is the only place I would ever stay at. The staff is what makes this place incredible, the owner of this hotel is very lucky to have such dedicated, hard working, and passionate staff to ensure patrons stays are fantastic.

8

Arlene

Jun 21, 2025

·

Stayed 3 nights

Thoroughly enjoyable stay in the lovely hotel. The pool was fab, room more than adequate and the location was excellent. Great breakfast! A couple of staff were a bit pushy, and there was confusion about whether food could be put on a tab or not, resulting in unnecessary discussions and delays in ordering. Stay clear of the wine in the bar. Would definitely stay again and recommend it.

8

Dirk

Oct 16, 2025

·

Stayed 3 nights

Zimmer&Bad sehr geräumig und sauber.Frühstücksbüffet sehr vielseitig. Kontinentales&Türkisches Frühstück. Sehr große Dachterrasse. Personal sehr freundlich und hilfsbereit.Leider Getränke Preise (Bar) etwas überteuert.

8

Syed Muhammad Hassaan

Feb 2, 2025

·

Stayed 2 nights

The hotel staff was nice but the food at the restaurant was below average.

10

manisha

May 17, 2025

·

Stayed 3 nights

The hotel is lovely and clean and very convenient to major tourist sites (such as the mosques and museums -15 min walk). The food and breakfast the hotel was delicious with many options. The main outstanding feature of this hotel had to be the staff, the manager and his team went completely out of their way to may our and the group we were withs stay, a wonderful experience. From check in to check out, they were polite, accommodating and helpful.

8

Jonny

Oct 3, 2025

·

Stayed 2 nights

Flott hotell med god beliggenhet. Vi hadde to netter på Seven Hills Palace i et rolig nabolag og trivdes godt. Siden været ikke var helt tipp så fukk vi ikke prøvd bassenget og uteområdet, men det så flott og godt vedlikeholdt ut. Det eneste som kunne vært bedre er at det var lite utvalg av glutenfri mat på frokosten. Men dette var et generelt problem i Istanbul.

4

Mohammad Amjad

Jan 23, 2025

·

Stayed 3 nights

Cold water to the rooms, staff also admitted this. But this was not fixed during our stay and repeated requests. Cold food for breakfast

10

Elena

Jan 24, 2025

·

Stayed 4 nights

I would like to highlight the restaurant in particular. The menu is excellent, and the food is absolutely delicious. Everything is always fresh, with beautiful presentation. Definitely give it a try!

8

David

Jun 1, 2025

·

Stayed 5 nights

Great location. Easy walk from the key sites. Very helpful staff and very comfortable rooms. Only downside was the very expensive bar prices.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $160
18 $142	19 $142	20 $142	21 $146	22 $159	23 $160	24 $158
25 $142	26 $142	27 $142	28 $142	29 $142	30 $160	31 $142

Su	Mo	Tu	We	Th	Fr	Sa
1 $125	2 $125	3 $130	4 $125	5 $143	6 $160	7 $124
8 $125	9 $127	10 $126	11 $127	12 $126	13 $127	14 $128
15 $145	16 $145	17 $145	18 $145	19 $145	20 $145	21 $127
22 $127	23 $124	24 $127	25 $127	26 $127	27 $125	28 $127
29 $138	30 $134

Seven Hills Palace & Spa

About this property

Location

Room options

Mansion Premium Suite Sea View with (Self Use & Shared)

Deluxe Family Room with (Self Use & Shared)

Premium Loft

Mansion Triple Suite with (Self Use & Shared)

Design Penthouse

Family Duplex

Mansion Royal Suite with (Self Use & Shared)

Deluxe Room with Sea View with (Self Use & Shared)

Mansion King Suite with (Self Use & Shared)

Superior Room (Annex Building) with (Self Use & Shared)

Deluxe Room with (Self Use & Shared)

Premium Room with (Self Use & Shared)

Guest reviews of Seven Hills Palace & Spa

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Seven Hills Palace & Spa

Considering this hotel for your Istanbul trip?

Prices for upcoming dates

Business details