Is parking available at the hotel?

Parking is accessible and supplied by the hotel for guests who arrive by car.

What type of breakfast is offered?

A complimentary breakfast is consistently served, providing a delightful start to the day.

What are the standard check-in and check-out times?

Check-in is at 15:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features elevators, limited wheelchair accessibility, and designated smoking areas to accommodate guests with disabilities.

What is the hotel's location in relation to local landmarks?

The hotel is located in Alcoa, close to local landmarks such as Cades Cove Museum and S.S. Sultana Memorial, with shopping options like Turkey Creek Shopping Center and Foothills Mall nearby.

Does the hotel have a swimming pool?

Yes, the property features an outdoor swimming pool, providing a refreshing option for guests to enjoy during their stay.

Are children allowed at the hotel?

Children are welcome at the hotel, and they can stay for free up to a certain age.

Does the hotel provide extra beds or cribs?

The property offers cribs and rollaway beds, subject to availability and may require advance request or confirmation.

Home2 Suites by Hilton Alcoa Knoxville Airport

What guests think

At Home2 Suites by Hilton Alcoa Knoxville Airport, travelers highlight new-feeling spaces and large rooms, plus a convenient location near the airport and restaurants, and many describe a quiet stay.

Cleanliness earns frequent praise, breakfast is often enjoyed though a few found options limited, and many found staff friendly and helpful, though some cited understaffing or poor front-desk handling. Rooms are spacious with kitchenettes suited to longer stays, but multiple guests found the mattresses very firm. Overall, expect a modern, convenient base near the airport with mostly smooth stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention a few facilities: an outdoor seating area and the on-site market were appreciated, but the outdoor pool was sometimes closed or underwhelming and the fire pit did not work for some.

Related guest reviews

10

Michelle

Jun 17, 2024

·

Stayed 1 night

Exceptional rooms, service, pool and breakfast

10

Amy

Dec 6, 2024

·

Stayed 1 night

Bed was super hard. But some people like that. Just not for me. We got there super late. Other family members went to bed. Husband and I went downstairs and had fresh coffee. Pretty awesome. Breakfast was super, also!

10

Linda

Mar 24, 2025

·

Stayed 1 night

Loved the sitting area out front

8

Lauren

Apr 14, 2025

·

Stayed 2 nights

It was OK. I was hoping to see more staff to accommodate a bunch of us at checking. The fire pit didn’t work and the pool was closed (and outdoors-not mentioned) Had to request fresh sheets and room clean. Generally it was a clean, safe and convenient place to stay near the airport.

10

Dennis

Nov 1, 2024

·

Stayed 4 nights

Stayed in the queen studio suite. It surpassed all my expectations. Property is new and in great shape. Room was quite large - with kitchenette, plates, cutlery, etc. You could sleep 5 comfortably, 6 with two on sofa sleeper. Pool is underwhelming, but I was not there for that. I'd stay here again in a heartbeat. VERY close to airport, restaurants, shopping....

10

Bette

May 15, 2025

·

Stayed 1 night

The hotel was very clean and had an excellent breakfast and store for food options. The room itself had everything needed to meet our needs, the only thing we lacked was more than one chair for when we ate in the room.

10

Conrad

Sep 4, 2024

·

Stayed 3 nights

This Hilton Home 2 was new, clean and conveniently located. Breakfast was good. The lobby was very clean. Check in and check out was quick and convenient.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe the property as very clean and new-feeling. A few guests noted bathroom floors needing attention and limited housekeeping during longer stays.

Related guest reviews

10

Helen

Aug 20, 2025

·

Stayed 1 night

Great hotel lovely and clean

10

jodi

Nov 3, 2024

·

Stayed 1 night

Everything was wonderful. Staff, cleanliness, convenient to stores and restaurants. Great stay will stay again.

8

Diana

Apr 10, 2025

·

Stayed 1 night

Clean comfy rooms

10

Kelly

Jun 23, 2025

·

Stayed 2 nights

Had a great stay visiting the area. Clean hotel and very quiet. Would stay again.

10

Kaylea

Jun 15, 2025

·

Stayed 2 nights

This property was perfect for our family of 5. It had everything we needed, the breakfast was awesome, and the rooms were very spacious. I was impressed with the breakfast. They had so many options and we loved the breakfast sandwiches you could make. The only issue was the bathroom floors were a little dirty. Overall, I’d hands down stay here again.

10

Naketa

Jan 25, 2025

·

Stayed 1 night

The hotel and the staff was very nice. The only problem was that the bathroom floor needed to be clean.

10

Bette

May 15, 2025

·

Stayed 1 night

The hotel was very clean and had an excellent breakfast and store for food options. The room itself had everything needed to meet our needs, the only thing we lacked was more than one chair for when we ate in the room.

10

Pam

Jul 28, 2024

·

Stayed 1 night

Very clean, large rooms and friendly staff

10

Timothy

Nov 10, 2023

·

Stayed 1 night

Very clean, all new hotel.

10

James

May 25, 2025

·

Stayed 1 night

New, clean and super nice.

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Rooms

Rooms are spacious and quiet, with kitchenettes and large fridges that work well for families and longer stays. Several reviews mention very firm mattresses and occasional furniture or room-assignment frustrations.

Related guest reviews

10

Amy

Dec 6, 2024

·

Stayed 1 night

Bed was super hard. But some people like that. Just not for me. We got there super late. Other family members went to bed. Husband and I went downstairs and had fresh coffee. Pretty awesome. Breakfast was super, also!

8

Charles

Jun 30, 2024

·

Stayed 1 night

Pull out sofa was comfortable but bed was a little too firm. Friendly service but breakfast was lacking. We would stay here again!

10

Miranda

Mar 6, 2025

·

Stayed 1 night

Nice large rooms, clean, and great breakfast.

10

Matthew

Mar 16, 2025

·

Stayed 1 night

Close to airport with large rooms for families of 5 to stay in one room.

10

Kara

Sep 23, 2024

·

Stayed 1 night

I really liked how much space was in my room. But I was especially impressed by a woman that worked at the front desk. She went above and beyond to help me with an issue I was having. It was not in her job description, but she took customer service to a new level.

10

Thomas

Sep 1, 2025

·

Stayed 2 nights

Kitchenette was a plus with large fridge.

10

Kaylea

Jun 15, 2025

·

Stayed 2 nights

This property was perfect for our family of 5. It had everything we needed, the breakfast was awesome, and the rooms were very spacious. I was impressed with the breakfast. They had so many options and we loved the breakfast sandwiches you could make. The only issue was the bathroom floors were a little dirty. Overall, I’d hands down stay here again.

10

Dennis

Nov 1, 2024

·

Stayed 4 nights

Stayed in the queen studio suite. It surpassed all my expectations. Property is new and in great shape. Room was quite large - with kitchenette, plates, cutlery, etc. You could sleep 5 comfortably, 6 with two on sofa sleeper. Pool is underwhelming, but I was not there for that. I'd stay here again in a heartbeat. VERY close to airport, restaurants, shopping....

10

Bette

May 15, 2025

·

Stayed 1 night

The hotel was very clean and had an excellent breakfast and store for food options. The room itself had everything needed to meet our needs, the only thing we lacked was more than one chair for when we ate in the room.

8

Joseph

Dec 30, 2024

·

Stayed 3 nights

Great hotel and location . Mattresses were to form. Uncomfortable . I travel for a living and normally mattresses are on medium firm not like this hotel which were firm and woke up with a stiff back.

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AI-generated summary based on recent guest reviews

Service

Many guests experienced friendly, helpful staff, efficient check-in, and proactive communication. However, multiple reviews cite understaffing or poor front-desk handling at times.

Related guest reviews

2

Joseph

Jun 29, 2024

·

Stayed 1 night

Totally disappointing. When we arrived, no one was in the lobby to help, had to wait as the front desk was “away to help Housekeeping”. Once finally checked in I get to my room to discover it wasn’t what I paid for. I booked for and paid for a 1 bedroom suite and ended up with a smaller , less expensive room. The only offer from the hired help. “Sorry, not my problem”. No offer other than basically too bad. Not an offer to credit part of the difference or anything. Basically just “too bad our system has a glitch”.

10

Tammie

Jan 21, 2024

·

Stayed 2 nights

We were in town for a Gymnastics meet! The hotel was clean and the staff were awesome! Will definitely stay here again.

10

Cheryl

May 26, 2025

·

Stayed 2 nights

We were visiting for two nights so we could attend our nephew's graduation form University of Tennessee. This hotel was perfect. It was a decent distance from campus, but that worked great for our crew. I appreciate the text messages we received while staying to ensure we didn't need anything. That was helpful and avoided us for a need to call the front desk for more shower gel and a new box of tissues. If and when we are back in the Knoxville area we would stay again.

10

Martha

Nov 16, 2025

·

Stayed 2 nights

When we check in the font desk clerk was extremely friendly .

10

Floyd

Mar 23, 2025

·

Stayed 1 night

New facility with spacious clean rooms and very helpful staff.

10

Kara

Sep 23, 2024

·

Stayed 1 night

I really liked how much space was in my room. But I was especially impressed by a woman that worked at the front desk. She went above and beyond to help me with an issue I was having. It was not in her job description, but she took customer service to a new level.

6

Dana

Jan 21, 2024

·

Stayed 1 night

Service was bad before we even arrived- Joan called when we were 3 hours away from Hotel telling me that hotels.com payment was not working and therefore we couldn't check in. She claimed to not be able to find the number to contact them. Mind you, I had already been charged for the night by hotels.com and she made no attempt To contact them directly since it was an issue with their payment. I simply googled the phone number and it took 90 mins but guess what? Hotels.com Had to contact the hotel directly and speak with Joan. We when arrived she chose to go answer the phones that were ringing off the hook While customers stood waiting first.

10

Conrad

Sep 4, 2024

·

Stayed 3 nights

This Hilton Home 2 was new, clean and conveniently located. Breakfast was good. The lobby was very clean. Check in and check out was quick and convenient.

10

Jeff

May 16, 2025

·

Stayed 1 night

Ez check in . Front desk was efficient

10

Adam

Mar 20, 2025

·

Stayed 1 night

Everything was great from check-in to check-out. Clean room, friendly staff.

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Location

Convenient for the airport and near restaurants and shopping, with a setting away from heavy traffic that several guests found quiet. Some noted it is a drive from the University of Tennessee campus.

Related guest reviews

10

Colleen

Oct 12, 2023

·

Stayed 1 night

Nice clean new hotel. Bonus that’s it’s across street from granddaughter.

10

Mechelli

Jun 6, 2025

·

Stayed 1 night

nice and new- food locations near

10

jodi

Nov 3, 2024

·

Stayed 1 night

Everything was wonderful. Staff, cleanliness, convenient to stores and restaurants. Great stay will stay again.

10

Cheryl

May 26, 2025

·

Stayed 2 nights

We were visiting for two nights so we could attend our nephew's graduation form University of Tennessee. This hotel was perfect. It was a decent distance from campus, but that worked great for our crew. I appreciate the text messages we received while staying to ensure we didn't need anything. That was helpful and avoided us for a need to call the front desk for more shower gel and a new box of tissues. If and when we are back in the Knoxville area we would stay again.

8

Lauren

Apr 14, 2025

·

Stayed 2 nights

It was OK. I was hoping to see more staff to accommodate a bunch of us at checking. The fire pit didn’t work and the pool was closed (and outdoors-not mentioned) Had to request fresh sheets and room clean. Generally it was a clean, safe and convenient place to stay near the airport.

10

Matthew

Mar 16, 2025

·

Stayed 1 night

Close to airport with large rooms for families of 5 to stay in one room.

10

Dennis

Nov 1, 2024

·

Stayed 4 nights

Stayed in the queen studio suite. It surpassed all my expectations. Property is new and in great shape. Room was quite large - with kitchenette, plates, cutlery, etc. You could sleep 5 comfortably, 6 with two on sofa sleeper. Pool is underwhelming, but I was not there for that. I'd stay here again in a heartbeat. VERY close to airport, restaurants, shopping....

10

Conrad

Sep 4, 2024

·

Stayed 3 nights

This Hilton Home 2 was new, clean and conveniently located. Breakfast was good. The lobby was very clean. Check in and check out was quick and convenient.

8

Violet

Nov 3, 2024

·

Stayed 1 night

It's out away from heavy traffic

10

Richard

Nov 14, 2023

·

Stayed 1 night

Easy to access the property, it is quiet and clean

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked, with several mentions of good variety and enjoyable options. A few guests found it lacking or not suitable for certain diets due to pre-made items.

Related guest reviews

10

Eden

Sep 21, 2023

·

Stayed 1 night

We could not of ask for a better stay! The staff was very friendly. The place was the cleanest hotel I have ever stayed at, and they have a delicious breakfast! Highly recommend 10/10

10

Michelle

Jun 17, 2024

·

Stayed 1 night

Exceptional rooms, service, pool and breakfast

10

Amy

Dec 6, 2024

·

Stayed 1 night

Bed was super hard. But some people like that. Just not for me. We got there super late. Other family members went to bed. Husband and I went downstairs and had fresh coffee. Pretty awesome. Breakfast was super, also!

8

Charles

Jun 30, 2024

·

Stayed 1 night

Pull out sofa was comfortable but bed was a little too firm. Friendly service but breakfast was lacking. We would stay here again!

10

Miranda

Mar 6, 2025

·

Stayed 1 night

Nice large rooms, clean, and great breakfast.

10

Kaylea

Jun 15, 2025

·

Stayed 2 nights

This property was perfect for our family of 5. It had everything we needed, the breakfast was awesome, and the rooms were very spacious. I was impressed with the breakfast. They had so many options and we loved the breakfast sandwiches you could make. The only issue was the bathroom floors were a little dirty. Overall, I’d hands down stay here again.

10

Angela

Oct 9, 2023

·

Stayed 3 nights

I have celiac disease and there wasn’t a single breakfast item I could eat. Since all the breakfast items were sandwiches that were per made I couldn’t even eat a sausage patty. I wish you would serve hard boiled eggs and some breakfast meat separately from the breakfast sandwiches. So frustrating!!

10

Bette

May 15, 2025

·

Stayed 1 night

The hotel was very clean and had an excellent breakfast and store for food options. The room itself had everything needed to meet our needs, the only thing we lacked was more than one chair for when we ate in the room.

10

Conrad

Sep 4, 2024

·

Stayed 3 nights

This Hilton Home 2 was new, clean and conveniently located. Breakfast was good. The lobby was very clean. Check in and check out was quick and convenient.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $529	3 $534
4 $167	5 $197	6 $198	7 $181	8 $190	9 $285	10 $254
11 $141	12 $139	13 $210	14 $163	15 $258	16 $406	17 $434
18 $110	19 $165	20 $227	21 $201	22 $357	23 $418	24 $390
25 $140	26 $164	27 $188	28 $184	29 $170	30 $194	31 $194

Su	Mo	Tu	We	Th	Fr	Sa
1 $143	2 $159	3 $173	4 $166	5 $161	6 $291	7 $355
8 $144	9 $159	10 $166	11 $164	12 $161	13 $165	14 $166
15 $160	16 $160	17 $166	18 $164	19 $160	20 $437	21 $438
22 $140	23 $148	24 $151	25 $162	26 $162	27 $164	28 $145
29 $137	30 $140

Home2 Suites by Hilton Alcoa Knoxville Airport

About this property

Location

Guest reviews of Home2 Suites by Hilton Alcoa Knoxville Airport

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Home2 Suites by Hilton Alcoa Knoxville Airport

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