Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 7:00 AM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, step-free entrances, and accessible facilities in public areas. Additionally, there are elevators available.

What is the location of the property in relation to key landmarks?

The hotel is located in the suburbs of Jackson, within a 5-minute drive of Jackson Crossing Mall and Rod Mills Park. It is approximately 1.8 miles from R.A. Greene Park and 2.2 miles from Lions Park.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property. There is no minimum age requirement for children to stay for free.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 15.00 per night. Advance request is required for rollaway beds. Cribs are not mentioned in the available information.

TownePlace Suites by Marriott Jackson Hotel

Average nightly price at TownePlace Suites by Marriott Jackson by month, last 12 months (USD)
Month	Average price
January	$128
February	$125
March	$125
April	$150
May	$306
June	$182
July	$173
August	$158
September	$163
October	$182
November	$150
December	$131

What guests think

At TownePlace Suites by Marriott Jackson, guests frequently highlight friendly service, clean and modern rooms, a pleasant pool, and a convenient location near highways and dining, making it a practical choice for families and business travelers.

While many praise overall cleanliness, several reviews report inconsistent housekeeping, including missed cleanings and rooms not properly prepared. Rooms are generally comfortable, some spacious with full kitchens or suites, but several guests reported highway or traffic noise and a few found rooms small. Breakfast is often tasty with good variety, though a few stays lacked the promised hot items or had service gaps. Expect a comfortable, convenient stay, with occasional housekeeping and breakfast variability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool area is a consistent highlight for families. The lobby and common areas feel updated and welcoming.

Related guest reviews

10

Mike

Sep 30, 2024

·

Stayed 1 night

Anything you would want to eat or buy is within a couple minute drive. The Hotel is a very clean and modern faciility. The pool area is our grandkids favorite reason to visit. The breakfast they provide is very tasty and fresh.

10

Candice

Sep 7, 2023

·

Stayed 1 night

Quick and courteous check in and out. Clean hotel and rooms with all amenties as well. I love the amount of add ons they offered for oatmeal in their breakfast options.

10

Michael

Feb 11, 2024

·

Stayed 1 night

Clean. Everything was clean. Pool was very nice and the rooms were outstanding. Easy to get to from the highway and the staff were friendly. The breakfast was very good with lots of options.

8

Amanda

Jul 17, 2023

·

Stayed 1 night

I liked the updated lobby and rooms.

8

Stephanie

Apr 22, 2025

·

Stayed 1 night

Clean time with easy parking

10

Sarah

Feb 26, 2023

·

Stayed 2 nights

We lost power at our home like most in our part of the state. All of the Towne Place Suites staff were so nice and friendly even under the stress of trying to accommodate everyone that was in need of a warm place to stay. I'm sure many of them were also without power but they always had a smile on their face. The room was very comfortable and spacious with a full kitchenette for our family. We have a dog that would typically bark hearing people outside but you couldn't hear any hall noise so it didn't bother him at all. The only thing I didn't care for was the fitness room was attached to the lobby/breakfast area by all windows. It was just a little awkward for my comfort level working out because the hotel was at max capacity and people were in the lobby/lounge all day waiting around and looking for rooms.

10

John

Aug 16, 2024

·

Stayed 3 nights

Great staff and amenities. Floors need deep cleaning.

8

Amanda

Feb 9, 2025

·

Stayed 1 night

Clean, comfortable room. It was quiet and breakfast was good. We didn’t use pool. No complaints.

8

Jaclyn

Jul 2, 2024

·

Stayed 4 nights

Great staff, fun lobby with cute details like weather to help guests. We enjoyed our stay.

10

Mike

Sep 30, 2024

·

Stayed 1 night

Very nice staff and the Hotel is very nice. The breakfast they provided was very good. The cleanliness was apparent. Loved the pool area. You have so many options for dining within minutes.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many found the hotel and rooms very clean, but multiple reviews cite housekeeping lapses such as unclean bathrooms, missed sheet changes, leftover items, and floors needing deeper cleaning.

Related guest reviews

10

Larry

Nov 1, 2025

·

Stayed 1 night

Clean and comfortable. Great service.

8

Theodore

Aug 11, 2025

·

Stayed 6 nights

We had a suite with a separate bedroom, which was nice. I knew I had to ask to have the room cleaned, and I talked with the front desk clerk about having the room cleaned. I was advised that a "refresh" was scheduled every two nights, but I could ask for it more often. I understood this to mean the room would be cleaned. Instead, all that was done was clean bathroom towels were put in, kitchen towels taken but not replaced, and a winter-style comforter put on the bed (when it was 90 degrees outside). No garbage was taken out of the containers, the comforter was put on top of an unmade bed, and nothing was cleaned. That night I asked to have the room cleaned, realizing that a refresh is not the same as a cleaning, and it was then scheduled for the next day. Make sure you understand the terminology that a refresh is not a cleaning. But even a refresh should have meant a little more than just putting in new bathroom towels.

10

Eddie

Jun 12, 2025

·

Stayed 1 night

This hotel was great! We stayed here after a NASCAR race in Brooklyn, and the location was perfect being only 20-30 minutes from the racetrack and centrally located to a lot of food options. The front desk and breakfast attendants were very friendly, and the room was modern and very clean. Will definitely be back next time I’m at the Michigan NASCAR race!

2

DAWN

Feb 19, 2023

·

Stayed 2 nights

There were clothes belonging to the last family that stayed in the room left in the drawer. I did not have television the whole weekend despite my efforts all weekend for some assistance in getting the television viewable

6

Susan

Aug 5, 2025

·

Stayed 5 nights

Great location, room size was good. Would have thought house cleaning would make bed when coming in and change sheets. Sheets were never changed in five day stay, beds haphazardly made. Floors could have been cleaned better. Had to request toilet paper as it was not replenished. Front desk very nice and accommodating.

10

Heidi

Aug 21, 2025

·

Stayed 1 night

Clean hotel with good breakfast in the morning.

4

Anna

Jun 30, 2024

·

Stayed 2 nights

Our room was disgusting, leftover hair in the bed (like a clump of someone else’s hair), dog hair all over the couch, What looks like a dog poop stain in the middle of the carpet that no one had done anything about. We needed a place to stay, so we made it work, but definitely would not return. If I had any chance of getting money back, I would. Front desk, staff, when present, was friendly

10

John

Aug 16, 2024

·

Stayed 3 nights

Great staff and amenities. Floors need deep cleaning.

6

Tatiana

Sep 7, 2025

·

Stayed 2 nights

My husband and I stayed for 2 nights and my favorite part was the comfortable beds and pillows. Nice front desk staff. However, when taking a shower, I noticed hair (not ours) and a used bar of soap. I notified the front desk and asked for someone to re-clean it. When we came back from being out, it was still there.

2

Timothy

Jul 1, 2024

·

Stayed 2 nights

Room was filthy upon entry. Used toilet paper in closet on shelf. Exterior walkway full of cigarettes and trash. I refused to stay and walked next door to Courtyard, it's sister hotel where it was clean and tidy and stayed there. I am fighting with hotels.com now to get a refund. It is noteworthy to state front desk person at this hotel agreed that I should leave given the circumstance and condition of the room.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, with some spacious suites and full kitchens. However, several guests noted highway or traffic noise, and a few found rooms small.

Related guest reviews

10

Laurena

Apr 10, 2023

·

Stayed 1 night

I loved the full kitchen

8

Theodore

Aug 11, 2025

·

Stayed 6 nights

We had a suite with a separate bedroom, which was nice. I knew I had to ask to have the room cleaned, and I talked with the front desk clerk about having the room cleaned. I was advised that a "refresh" was scheduled every two nights, but I could ask for it more often. I understood this to mean the room would be cleaned. Instead, all that was done was clean bathroom towels were put in, kitchen towels taken but not replaced, and a winter-style comforter put on the bed (when it was 90 degrees outside). No garbage was taken out of the containers, the comforter was put on top of an unmade bed, and nothing was cleaned. That night I asked to have the room cleaned, realizing that a refresh is not the same as a cleaning, and it was then scheduled for the next day. Make sure you understand the terminology that a refresh is not a cleaning. But even a refresh should have meant a little more than just putting in new bathroom towels.

10

Eddie

Jun 12, 2025

·

Stayed 1 night

This hotel was great! We stayed here after a NASCAR race in Brooklyn, and the location was perfect being only 20-30 minutes from the racetrack and centrally located to a lot of food options. The front desk and breakfast attendants were very friendly, and the room was modern and very clean. Will definitely be back next time I’m at the Michigan NASCAR race!

6

Arulraj

Mar 27, 2025

·

Stayed 1 night

Lot of road noise could not sleep at night.

10

Sarah

Feb 26, 2023

·

Stayed 2 nights

We lost power at our home like most in our part of the state. All of the Towne Place Suites staff were so nice and friendly even under the stress of trying to accommodate everyone that was in need of a warm place to stay. I'm sure many of them were also without power but they always had a smile on their face. The room was very comfortable and spacious with a full kitchenette for our family. We have a dog that would typically bark hearing people outside but you couldn't hear any hall noise so it didn't bother him at all. The only thing I didn't care for was the fitness room was attached to the lobby/breakfast area by all windows. It was just a little awkward for my comfort level working out because the hotel was at max capacity and people were in the lobby/lounge all day waiting around and looking for rooms.

10

KIMBERLEY

Jan 1, 2023

·

Stayed 19,357 nights

Large spacious rooms. Clean, friendly staff

8

Amy

Jul 18, 2023

·

Stayed 3 nights

Staff very friendly and professional. Traffic was a little loud at night. Room very spacious and clean.

6

Tatiana

Sep 7, 2025

·

Stayed 2 nights

My husband and I stayed for 2 nights and my favorite part was the comfortable beds and pillows. Nice front desk staff. However, when taking a shower, I noticed hair (not ours) and a used bar of soap. I notified the front desk and asked for someone to re-clean it. When we came back from being out, it was still there.

2

Scottie

Oct 1, 2023

·

Stayed 1 night

The rooom was very small. And when i asked for a blow up bed they could not find me one. Front desk lady was ver rude.

6

Rosemary

Oct 30, 2025

·

Stayed 1 night

Everything was fine but you can hear the highway at night.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and efficient, with smooth check-in/out and considerate management. A few reviews mention rudeness or unhelpful responses at the front desk or breakfast area.

Related guest reviews

10

Larry

Nov 1, 2025

·

Stayed 1 night

Clean and comfortable. Great service.

10

Eddie

Jun 12, 2025

·

Stayed 1 night

This hotel was great! We stayed here after a NASCAR race in Brooklyn, and the location was perfect being only 20-30 minutes from the racetrack and centrally located to a lot of food options. The front desk and breakfast attendants were very friendly, and the room was modern and very clean. Will definitely be back next time I’m at the Michigan NASCAR race!

6

Susan

Aug 5, 2025

·

Stayed 5 nights

Great location, room size was good. Would have thought house cleaning would make bed when coming in and change sheets. Sheets were never changed in five day stay, beds haphazardly made. Floors could have been cleaned better. Had to request toilet paper as it was not replenished. Front desk very nice and accommodating.

10

Scott

Nov 14, 2023

·

Stayed 1 night

Property was very clean and the front desk staff (Tina) provided outstanding service!

10

Jean

Sep 22, 2024

·

Stayed 2 nights

The staff was so friendly and helpful. Our room was just what we needed!

8

SHAUN

Jul 31, 2025

·

Stayed 7 nights

My husband stayed at this hotel for about a week or so. He claimed that it's decent and staff are friendly. He did claim that housekeeping service(s) could be improved a lot.

10

Heather

Mar 2, 2024

·

Stayed 2 nights

We had a wonderful weekend. Checking in and out was easy. The staff was very friendly and helpful. Very reasonably priced.

2

Robert

May 28, 2023

·

Stayed 1 night

I booked through Hotels dot com. I was booked for 3 rooms. They only had 2 rooms. The front desk person was not helpful in trying to help accommodate us. I showed her the booking info gave her the confirmation # and she didn’t want to help and told me she doesn’t deal with it and call Hotels dot com. One room she gave us was not ready so then had to change rooms. It was a horrible experience I must say

2

Scottie

Oct 1, 2023

·

Stayed 1 night

The rooom was very small. And when i asked for a blow up bed they could not find me one. Front desk lady was ver rude.

10

Bonnie

Sep 21, 2024

·

Stayed 1 night

We had a serious problem during our stay but the manager graciously compensated us with a very large number of BonVoy points..

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AI-generated summary based on recent guest reviews

Location

Convenient for highway access, racetrack visits, and nearby dining. Some guests found road noise noticeable and vehicle access from the main street confusing.

Related guest reviews

10

Mike

Sep 30, 2024

·

Stayed 1 night

Anything you would want to eat or buy is within a couple minute drive. The Hotel is a very clean and modern faciility. The pool area is our grandkids favorite reason to visit. The breakfast they provide is very tasty and fresh.

10

Eddie

Jun 12, 2025

·

Stayed 1 night

This hotel was great! We stayed here after a NASCAR race in Brooklyn, and the location was perfect being only 20-30 minutes from the racetrack and centrally located to a lot of food options. The front desk and breakfast attendants were very friendly, and the room was modern and very clean. Will definitely be back next time I’m at the Michigan NASCAR race!

10

Michael

Feb 11, 2024

·

Stayed 1 night

Clean. Everything was clean. Pool was very nice and the rooms were outstanding. Easy to get to from the highway and the staff were friendly. The breakfast was very good with lots of options.

6

Arulraj

Mar 27, 2025

·

Stayed 1 night

Lot of road noise could not sleep at night.

8

Bruce

Jun 27, 2024

·

Stayed 6 nights

Property was difficult to get into from the main street. Not your fault but the street system in from of property is very confusing.

8

Amy

Jul 18, 2023

·

Stayed 3 nights

Staff very friendly and professional. Traffic was a little loud at night. Room very spacious and clean.

6

Rosemary

Oct 30, 2025

·

Stayed 1 night

Everything was fine but you can hear the highway at night.

10

Mike

Sep 30, 2024

·

Stayed 1 night

Very nice staff and the Hotel is very nice. The breakfast they provided was very good. The cleanliness was apparent. Loved the pool area. You have so many options for dining within minutes.

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AI-generated summary based on recent guest reviews

Dining

Many guests enjoyed the breakfast, describing it as tasty with good variety. However, several stays reported no hot breakfast or limited options, and one noted a rude breakfast attendant.

Related guest reviews

10

Mike

Sep 30, 2024

·

Stayed 1 night

Anything you would want to eat or buy is within a couple minute drive. The Hotel is a very clean and modern faciility. The pool area is our grandkids favorite reason to visit. The breakfast they provide is very tasty and fresh.

10

Michael

Feb 11, 2024

·

Stayed 1 night

Clean. Everything was clean. Pool was very nice and the rooms were outstanding. Easy to get to from the highway and the staff were friendly. The breakfast was very good with lots of options.

4

Charles

Jan 1, 2023

·

Stayed 1 night

This stay was okay but promised a hot breakfast no one showed to cook it that's the reason we were told there was no hot breakfast That's the main reason we went to this hotel

10

Heidi

Aug 21, 2025

·

Stayed 1 night

Clean hotel with good breakfast in the morning.

6

Philip

Feb 27, 2023

·

Stayed 2 nights

One of the staff members working the breakfast bar was very rude for no reason,

10

Teresa

Jun 2, 2023

·

Stayed 2 nights

Very clean, good value for the price, breakfast selections were better than most hotels

4

Charles

Jan 4, 2023

·

Stayed 1 night

Got up New Year's morning to have a nice hot breakfast with me and my kids and my four grandchildren and nobody showed up to service so they wanted to serve a cereal

8

Michael

Mar 6, 2023

·

Stayed 1 night

There was no hot breakfast.

10

Maureen

Jun 29, 2024

·

Stayed 1 night

Great. Clean. Safe. Need more choice/ options for breakfast.

10

Mike

Sep 30, 2024

·

Stayed 1 night

Very nice staff and the Hotel is very nice. The breakfast they provided was very good. The cleanliness was apparent. Loved the pool area. You have so many options for dining within minutes.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $157
4 $126	5 $144	6 $146	7 $144	8 $142	9 $158	10 $197
11 $123	12 $158	13 $197	14 $178	15 $149	16 $308	17
18 $121	19 $141	20 $167	21 $139	22 $132	23 $278	24 $313
25 $138	26 $139	27 $131	28 $131	29 $131	30 $161	31 $157

Su	Mo	Tu	We	Th	Fr	Sa
1 $138	2 $148	3 $139	4 $138	5 $147	6	7 $158
8 $139	9 $139	10 $127	11 $139	12 $138	13 $208	14 $168
15 $139	16 $128	17 $132	18 $128	19 $139	20 $158	21 $158
22 $137	23 $128	24 $138	25 $122	26 $139	27 $196	28 $150
29 $137	30 $122

TownePlace Suites by Marriott Jackson

Prices for TownePlace Suites by Marriott Jackson

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed

Studio, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Suite, 1 Bedroom

Studio, 2 Queen Beds

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Guest reviews of TownePlace Suites by Marriott Jackson

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott Jackson

Prices for upcoming dates