Is parking available at the property?

Yes, free self-parking is available on-site, including designated parking for RVs, buses, and trucks.

Are pets allowed at the property?

Yes, pets are allowed with a fee of USD 20 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 16:00 to 23:59, and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the property offer?

The property features a wheelchair-accessible registration desk, limited wheelchair-accessible facilities, and designated parking for guests with disabilities.

What is the location of the property in relation to key landmarks?

The property is located in Jackson, within a 5-minute drive of Jackson Crossing Mall and Lions Park. It is approximately 1.6 miles from Keeley Park and 1.8 miles from R.A. Greene Park.

Does the property have a swimming pool?

The swimming pool will be closed during the winter season.

Americas Best Value Inn & Suites Jackson, MI

Average nightly price at Americas Best Value Inn & Suites Jackson by month, last 12 months (USD)
Month	Average price
January	$63
February	$56
March	$58
April	$54
May	$54
June	$63
July	$46
August	$54
September	$54
October	$64
November	$62
December	$58

What guests think

Across reviews of Americas Best Value Inn & Suites Jackson, MI, the overall experience skews negative, with many guests alarmed by on-site conditions and security concerns, while a minority found acceptable value for the price or courteous staff.

Recurrent issues include dirty rooms, stained bedding, strong smoke or marijuana odors, pests like bed bugs or roaches, and mold. Many describe broken locks or doors, non-working TVs, AC, or plumbing, and unreliable in-room Wi-Fi. Service feedback skews negative, citing rude or unresponsive front desk and refund difficulties, though a few mention prompt room changes or friendly staff. Expect a budget stay with significant trade-offs and potential safety concerns.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews describe poorly maintained outdoor areas and basic operations, including trash and discarded furniture in the parking lot, icy/unsalted surfaces, and a closed lobby/night office setup. Several guests also raised security concerns in shared areas.

Related guest reviews

2

Marlene

Mar 8, 2025

·

Stayed 3 nights

This property is advertised as cheap but clean, safe, and friendly... It is ANYTHING BUT those things. The staff that answered the phone was rude and unprofessional. The General Manager who is "in charge" also states that this and that are outside of his control. The rooms (which are to be smoke free by state law) are not and getting a refund is impossible. Even when they fail to uphold the law. I have a picture of a literal cigarette butt in the sink as well as writing on the mirror for free back/butt rubs. The apology I received was "I'm sorry you have an issue with our housekeeping" This place is a disaster with holes in the walls. Missing smoke detectors, and a lobby that isn't even open. Perfect for squatters I guess but If you think the pictures look nice for a cheap hotel like I thought then be warned!!! This is falsely advertised boarding and I will be reporting them to the BBB.

2

Elizabeth

Jul 22, 2025

·

Stayed 1 night

Location was dark. Room dirty , spiders webs everywhere. Stained bathroom floor and tub. Light fixtures don’t work. Bed sheets not clean, stained. Wall light fixture had a burn marks up the wall. Didn’t feel safe

4

Kevin

Jan 19, 2025

·

Stayed 1 night

Disgusting room. Bed spread stained and cigarette burns. Room smelled like a smoking room. Thash piled and used bedding outside on the side walk. Shower was disgusting, marked/scratched up, shower head rusty and hard water stains. Not impressed at all. I won't be staying at this hotel brand again.

2

Yvonne

Sep 20, 2025

·

Stayed 3 nights

This is the property from hell. Men tried to push in on my door. Lots of loitering and drugs. Everyone who worked there call themselves management. Had to call the police. Would never recommend this place.

2

Yvonne

Aug 21, 2025

·

Stayed 1 night

Scary!! Garbage everywhere outside. Unit had bugs. Had to to call the police. Vagrants walking around all day and night. White guy had a master key open my door when I was leaving. I have nothing positive to say about this place. The staff told cops they were management they were not. They took got it wrong but it ended well and I am gone I will never ever return. Do not bring anything if value and keep a close watch on your car.

2

Jason

Sep 30, 2025

·

Stayed 2 nights

As I walked into the office, there was a customer stating, to the clerk he would not make his wife stay there, and he left. I got my key card, and went to the room. As we pulled up to our room we noticed the whole parking lot was full of trash and decarded furniture. There was a man passed out on the couch in the parking lot. There were several others drinking, and doing drugs in the parkinglot. There were several women standing around, most likely prostitutes. We did not even go into our room. We took the key straight back to the front desk.

4

Dawn

Dec 1, 2024

·

Stayed 1 night

Cove base around the room was coming off the walls, there wasn't toilet paper for the room (but staff said there were extra Kleenex if I needed it), cigarette burn holes in the sheets, large gap in door frame allowing in the cold winter air, parking lot was not shoveled or salted but full of ice. I wasnt expecting top tier but this was ridiculous for a king size whirlpool room, especially with the price.

2

Justin

Jun 8, 2025

·

Stayed 1 night

The parking lot was full of kids having fun while many adults were gathered here and there just hanging out. It became clear that the hotel was a more permanent residence than a getaway for this group. I was cool with that until walking into the room. When arriving to our room (409) we found the room to be very dirty. The floors were not vacuumed & the beds were poorly made. Walking into the bathroom (though the door with a hole through it) we found a clogged toilet with 💩 in it. We ended up leaving and finding another place to stay. When looking at America’s Best pictures on the internet the place looked pretty nice but unfortunately they are very misleading. I would not recommend staying at this hotel. Sleeping in the car would be a better option. I will be reaching out to Expedia for a refund.

2

Melany

Jun 4, 2025

·

Stayed 1 night

My husband and I were going to stay here for a night on a road trip. When we arrived, there were cars with broken windows parked in the parking lot, the room smelled of chlorine, the bathroom hadn't been cleaned, and there was sticky red residue on the floor. Due to the lack of cleanliness and safety concerns, we left in search of another place. Unfortunately, we weren't able to get a refund, but we preferred to lose the money rather than have something happen.

2

Donald

Jun 9, 2025

·

Stayed 3 nights

Will not be going back any time. The room was a long term rental, it had been smoked in regularly, walls and ceiling where smoked damaged, washroom was the worst I have seen. Inside the toilet was black, all the floor tiles where crack or missing, bath tub had multiple gouges and cracks out in it, Room flooring missing in some spots with carpet over top of the flooring. When you walked on the carpet you stuck to the carpet. Had to use the night office to check in, no access to the main lobby. After checking in i was handed the keys and told NO refunds. I have never stayed in a worst hotel ever, only stayed because it was the only hotel close to the Nascar race, will sleep in my car before i stay there again.

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AI-generated summary based on recent guest reviews

Cleanliness

A strong pattern of unclean rooms: stained or unwashed linens, hair and grime in bathrooms, strong smoke/marijuana smells, and reports of pests (bed bugs and roaches). Mold and general disrepair are also mentioned repeatedly.

Related guest reviews

4

Cynthia

Dec 7, 2025

·

Stayed 1 night

It looked like they put comet in the tub and never rinced it out. A lot of hair in the tub. Fridge had milk in in and not cleaned. No phone or coffee machine. Crumbs on bed

2

Stephen

Sep 8, 2025

·

Stayed 2 nights

Filthy, disgusting tub, shower, sink. Stains on bedding, walls, carpet. No safety lock. Holes in walls, tares in mattress. BLACK MOLD.

2

Christian

Jun 10, 2025

·

Stayed 1 night

This place is disgusting. The smell of every room is indescribable. Grime on the floor. Dirty showers. There was not a single aspect of this place that is acceptable. STAY AWAY!

2

shellie

Sep 9, 2025

·

Stayed 1 night

Very dirty we didnt even stay wenr to another hotel after they moved us 4 times to all dirty sheets ,bathrooms ect...

2

Lynetta

Oct 20, 2025

·

Stayed 1 night

The firstroom was nasty smelled like urine i returned my key..theygave me another key to another room it was nasty & infested with roaches & bugs..when i returned the second key i was asked to try another room the third room the mattress was on floor,sheets on bed were dirty & had holes in them..the room was nasty & infested with bugs..

4

Corey

Sep 9, 2025

·

Stayed 4 nights

It was dirty and gross. I stayed 4 nights. But sheets & towels had stains, only one pillow. Dead flys on the floor, hair in the gross shower. A walkie talkie left in the bed... holes in the walls ect. Happy I was gone at my conference most of the days. People live in these units and leave big trash bags out on the porch. People walking by at all hours of the night. I would not recommend!

2

Mogda

Oct 24, 2025

·

Stayed 1 night

The stay was great EXCEPT for the bed bugs! Enough said!

2

kara

Apr 6, 2025

·

Stayed 1 night

This was, by far, there WORST hotel that I've stayed in. Even for the low cost, it wasn't worth it at all. We didn't even bother staying the whole night. It was beyond disgusting. Literal blood on the sheets in SEVERAL places. No grout to be had anywhere. Hell, they didn't even bother to put a blanket on the bed. It was just a few layers of sheets. 🤢 The floors were horrible. Our socks were black after we got brave enough to walk around without shoes. Mind you, there's no carpet... The floors could have easily been cleaned better. Honestly, I'm not even sure they cleaned the room at all. Maybe just straitened up the bed to make it look like it had been cleaned. Very poor job. Only good thing I can say is that we didn't find any bugs, and not for lack of trying. We used a flashlight and looked everywhere, including under the mattress. ZERO ⭐️

2

Debra

Aug 7, 2025

·

Stayed 1 night

It was a terrible experience. I WILL RECOMMEND IT. IT WAS DIRTY, ROOM, BEDDING EVERYTHING WAS DISGUSTING. BLOOD ON BATHROOM DOOR. DID NOT WANT TO EVEN GO TO THE BATHROOM, WENT TO SPEEDWAY TO USE THEIRS.

2

Stephanie

May 3, 2025

·

Stayed 1 night

This place was disgusting! We got there at 10pm. Had to wait 15-20 minfor a guy to come let us register. We needed to get to sleep. Our room was dirty . Smelled of pot. Pillow cases were dirty. We had our own bedding thank goodness. No towels, 1wash cloth and floor towel. No remote TV didn't work. Something in fridge rotting and smelled horrible! Could NOT get out of there fast enough

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Rooms

Guests often found room features in poor working order, including non-functioning TVs, AC or plumbing, broken or ill-fitting door locks, and missing basics like blankets or adequate pillows. In-room Wi-Fi is frequently unreliable or unavailable.

Related guest reviews

2

Susan

Oct 6, 2025

·

Stayed 2 nights

Linen was dirty, no blankets. Wifi didn't connect. Deadbolt was broken. Room stank of sweat and mold. Front desk lady was rude.

2

Robert

Sep 27, 2025

·

Stayed 1 night

Only one pillow poor lighting in the room and I came home with bed bugs

2

Dennis

Jun 9, 2025

·

Stayed 2 nights

Needs major repairs. Kitchen faucet wasn’t hooked up. Stove had no knobs so couldn’t use. Bathroom faucet barely attached. Bath tub disgustingly dirty. Room supposed to be non smoking but smelled like cigarettes. Ceiling covered in brown nicotine

2

Alicia

Jun 22, 2025

·

Stayed 1 night

First room was torn apart. Second room was extremely dirty - water leaking from fridge, dusty table tops, long dark hair in the bathroom tub, door would not lock properly as had been kicked in in the past. AC was working great and sheets were clean. Worst place I have ever stayed after 47 years of traveling all over the world. Do not let the low price entice you - this looks like a meth hotel.

2

Shirley

Jun 14, 2025

·

Stayed 1 night

No running water in the bathtub/shower. I need a refund. I had to get another hotel for the night.

2

Ashley

Jul 1, 2025

·

Stayed 2 nights

The rooms were way over priced. There were a couple of roaches in the bathroom. The air conditioning did not work. Felt unsafe the whole time

4

Dawn

Dec 1, 2024

·

Stayed 1 night

Cove base around the room was coming off the walls, there wasn't toilet paper for the room (but staff said there were extra Kleenex if I needed it), cigarette burn holes in the sheets, large gap in door frame allowing in the cold winter air, parking lot was not shoveled or salted but full of ice. I wasnt expecting top tier but this was ridiculous for a king size whirlpool room, especially with the price.

2

Anton

Nov 28, 2024

·

Stayed 2 nights

1 small pillow, tv remote didnt work, kitchen sink no water, bathroom dirty, bed slept in, floors dirty, stuff left from previous stay, and even neighbors blaring music.just don't

6

Sarah

Aug 10, 2025

·

Stayed 1 night

We checked in to 1 room after 1 shower the tub wouldn't drain, the tv had no remote or cables to be operational. Asked to move rooms and they accommodated for free the second room was better but the volume on the TV wasn't working.

2

William

Sep 30, 2025

·

Stayed 2 nights

My room was dirty,no blankets on the bed. They said they had WiFi and I asked about it and the employee said they'd restart it ,but it never turned on. I inquired about and I was told we have wifi in the office. I don't know what to tell you.i don't know Why you don't have wifi in your room. There was garbage outside of almost every room

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Service

Service feedback is largely negative, citing rude or unprofessional front-desk interactions, difficulty obtaining refunds, and inconsistent management presence. A few guests noted quick room changes or friendly staff.

Related guest reviews

10

Jeremey Hester

Feb 23, 2025

·

Stayed 1 night

Hotel is what I expected but the people at the front desk are great!

2

Marlene

Mar 8, 2025

·

Stayed 3 nights

This property is advertised as cheap but clean, safe, and friendly... It is ANYTHING BUT those things. The staff that answered the phone was rude and unprofessional. The General Manager who is "in charge" also states that this and that are outside of his control. The rooms (which are to be smoke free by state law) are not and getting a refund is impossible. Even when they fail to uphold the law. I have a picture of a literal cigarette butt in the sink as well as writing on the mirror for free back/butt rubs. The apology I received was "I'm sorry you have an issue with our housekeeping" This place is a disaster with holes in the walls. Missing smoke detectors, and a lobby that isn't even open. Perfect for squatters I guess but If you think the pictures look nice for a cheap hotel like I thought then be warned!!! This is falsely advertised boarding and I will be reporting them to the BBB.

2

Jacob

Mar 7, 2025

·

Stayed 2 nights

Absolutely terrible! I was given 3 different rooms before i decided to book at a different hotel. The first room I was given was a room that was being lived in by staff!! Like a party room or something, literally staff living there. The second wasn’t cleaned, crumbs and food on the counters dirty sheets tucked in,horrible smell and mold in the bathroom that had no light. The last one wasn’t much better, which what looked and smelled like pee on the kitchen/bathroom floor.

2

Donel

Aug 30, 2025

·

Stayed 4 nights

Their pictures of the place does Not exist. You make your reservations and they refuse to fund your money with minutes after we saw the dump and refused to stay there. I was out $298.00. Cheapest place and if you have to then you have to. We left in less than 10 minutes.

2

karen

Jun 9, 2025

·

Stayed 2 nights

Room was dirty. Property was run down. Hotel refused to refund payment. No manager on site and staff said they had no way to contact him. He would be in on Monday. Other guest were also in the lobby wanting refunds. I will be calling health dept and OSHA on Monday. I called cc company to stop payment. I have NEVER seen a hotel this bad. Other guest were staying but only because there was nothing else available with the big event in town. We ended up going over an hour away to find a room for the night and drove the 3 hours home on the 2nd night.

2

Brian

Dec 17, 2025

·

Stayed 1 night

The front desk was rude, offensive and incompetent.

2

TIM

Jun 8, 2025

·

Stayed 1 night

It was filthy. We paid though expedia, and then the hotel made my husband pay again. I will be disputing both charges. It was so filthy my husband checked out and stayed somewhere else.

6

Danial

Dec 19, 2024

·

Stayed 2 nights

For its price compared to other hotels in the area, it's average. The rooms are dirty, but not to the point where it's unbearable. There were also bugs in some areas of my room, and it was not a pleasant experience to take care of them. Other than that, the staff was immediate and always available, I do wish that there was some verification for security because they just gave me the room key to a room as soon as I told my name.

2

Brian

Dec 17, 2025

·

Stayed 1 night

Terrible front desk associate.

6

Sarah

Aug 10, 2025

·

Stayed 1 night

We checked in to 1 room after 1 shower the tub wouldn't drain, the tv had no remote or cables to be operational. Asked to move rooms and they accommodated for free the second room was better but the volume on the TV wasn't working.

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Location

Mixed impressions: convenient to shops and coffee, but many felt unsafe due to loitering and suspicious activity around the property and parking areas.

Related guest reviews

2

Elizabeth

Jul 22, 2025

·

Stayed 1 night

Location was dark. Room dirty , spiders webs everywhere. Stained bathroom floor and tub. Light fixtures don’t work. Bed sheets not clean, stained. Wall light fixture had a burn marks up the wall. Didn’t feel safe

4

WENJUN

Jun 26, 2025

·

Stayed 1 night

The area around the property was nice and convenient. There were plenty of food places, gas stations, etc. However the property itself was not well maintained; floors were dirty, bathroom was not cleaned, and the sheets had questionable stains.

6

Brandee

Sep 29, 2025

·

Stayed 1 night

It's a very dangerous place

2

Olena

Jul 6, 2025

·

Stayed 1 night

It says no smoking, but when we arrived it smelled very strongly of marijuana, my wife couldn't stand the stench at around 6 am and went out to the yard to wait for Starbucks to open. It's good that it's nearby. There were a lot of cigarette butts on the floor in the bathroom. There were someone's pants under the sink. The room was very dirty. I don't recommend anyone to choose this hotel, even for free.

2

Yvonne

Sep 20, 2025

·

Stayed 3 nights

This is the property from hell. Men tried to push in on my door. Lots of loitering and drugs. Everyone who worked there call themselves management. Had to call the police. Would never recommend this place.

2

Yvonne

Aug 21, 2025

·

Stayed 1 night

Scary!! Garbage everywhere outside. Unit had bugs. Had to to call the police. Vagrants walking around all day and night. White guy had a master key open my door when I was leaving. I have nothing positive to say about this place. The staff told cops they were management they were not. They took got it wrong but it ended well and I am gone I will never ever return. Do not bring anything if value and keep a close watch on your car.

2

Jason

Sep 30, 2025

·

Stayed 2 nights

As I walked into the office, there was a customer stating, to the clerk he would not make his wife stay there, and he left. I got my key card, and went to the room. As we pulled up to our room we noticed the whole parking lot was full of trash and decarded furniture. There was a man passed out on the couch in the parking lot. There were several others drinking, and doing drugs in the parkinglot. There were several women standing around, most likely prostitutes. We did not even go into our room. We took the key straight back to the front desk.

2

Karinne

Jun 23, 2025

·

Stayed 1 night

this was awful. the room reeked of cigarette smoke. door was plastered around due to being kicked in previously. bed appeared to be broken. chunks missing out of the floor. bathroom was disgusting looking. that is all i noticed walking in for 2 minutes, crying and walking out. i didn’t even end up staying. the area was scary as a girl traveling alone. crack people walking around.

2

Justin

Jun 8, 2025

·

Stayed 1 night

The parking lot was full of kids having fun while many adults were gathered here and there just hanging out. It became clear that the hotel was a more permanent residence than a getaway for this group. I was cool with that until walking into the room. When arriving to our room (409) we found the room to be very dirty. The floors were not vacuumed & the beds were poorly made. Walking into the bathroom (though the door with a hole through it) we found a clogged toilet with 💩 in it. We ended up leaving and finding another place to stay. When looking at America’s Best pictures on the internet the place looked pretty nice but unfortunately they are very misleading. I would not recommend staying at this hotel. Sleeping in the car would be a better option. I will be reaching out to Expedia for a refund.

2

Melany

Jun 4, 2025

·

Stayed 1 night

My husband and I were going to stay here for a night on a road trip. When we arrived, there were cars with broken windows parked in the parking lot, the room smelled of chlorine, the bathroom hadn't been cleaned, and there was sticky red residue on the floor. Due to the lack of cleanliness and safety concerns, we left in search of another place. Unfortunately, we weren't able to get a refund, but we preferred to lose the money rather than have something happen.

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Dining

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $62
4 $62	5 $58	6 $58	7 $58	8 $58	9 $62	10 $62
11 $62	12 $58	13 $58	14 $58	15 $59	16 $62	17 $61
18 $60	19 $58	20 $58	21 $57	22 $57	23 $61	24 $62
25 $61	26 $58	27 $58	28 $57	29 $58	30 $61	31 $62

Su	Mo	Tu	We	Th	Fr	Sa
1 $46	2 $47	3 $47	4 $46	5 $46	6 $46	7 $46
8 $46	9 $46	10 $46	11 $46	12 $46	13 $46	14 $46
15 $47	16 $47	17 $46	18 $46	19 $46	20 $47	21 $46
22 $47	23 $47	24 $46	25 $46	26 $46	27 $47	28 $46
29 $46	30 $46

Americas Best Value Inn & Suites Jackson

Prices for Americas Best Value Inn & Suites Jackson

Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds

Room, 2 Double Beds, Accessible

Room, 1 Queen Bed

Room, 1 King Bed, Jetted Tub

Room, 1 Queen Bed, Kitchenette

Room, 2 Double Beds, Kitchenette

Guest reviews of Americas Best Value Inn & Suites Jackson

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Americas Best Value Inn & Suites Jackson

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