Is parking available at the property?

Free self-parking is available on-site, and it is uncovered.

What type of breakfast is offered?

A complimentary breakfast is included for guests.

What are the check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance to arrange this.

What accessibility features are available for guests with disabilities?

The property is not wheelchair accessible and has upper floors accessible only by stairs. Step-free entrances are not available.

Where is the property located in relation to key landmarks?

The lodge is located near ski lifts, within a 5-minute drive of Rotary Park and Wallinger Day Spa. It is 1.8 miles from The Platzl and 2 miles from Kimberley's Underground Mining Railway.

Are children allowed at the property?

Children are allowed at the property, and there is no specified minimum age for children to stay for free.

Western Lodge

What guests think

At Western Lodge, travelers report a friendly vibe and good value, but also uneven operations, with praise for helpful staff contrasted by inconsistent front-desk coverage, variable breakfast quality, and maintenance issues like noisy or ineffective air conditioning.

Rooms are generally clean but dated, with small or tired bathrooms, limited outlets, and occasional musty or smoke smells. The location is quiet and convenient for the highway and ski hill, and parking is easy. The attached restaurant draws positive comments when open, though hours can be limited. Expect a budget-friendly, no-frills stay with some operational quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Older, basic facilities with no elevator (most rooms up stairs) and ample parking; the attached restaurant exists but hours can be limited.

Related guest reviews

8

willem

Sep 7, 2025

·

Stayed 1 night

Very friendly staff, good amenities, the free breakfast included hot eggs. Nice lobby area. No elevator, so you do have to lift your luggage up two short flights of stairs. Our bathroom was a bit tired, but everything worked.

8

Ron

May 27, 2025

·

Stayed 1 night

The people were wonderful! Treated me extremely well. The room was large, clean and well maintained, BUT lacked functionality. Not enough electrical outlets in appropriate places. The tv only had access to those who with Netflix/Prime accounts. There is no wi fi service available. The rooms are all on the 2nd floor with only stair access so not disabled friendly. The hotel has potential but those issues need addressing.

10

Gregg

Jul 29, 2025

·

Stayed 1 night

The property is older but very well maintained. The rooms are modern, fresh and very clean. The check in person was extremely friendly. The parking lot is big and open, saves door dings!!

8

Jayne

Apr 2, 2025

·

Stayed 1 night

Good instructions on gaining access…but very impersonal. No ice machine. Slight Noise from next rooms tv. My tv didn’t work (not an issue as had I-pad). Didn’t see another human being…expect that if arriving after 8.00pm , but I arrived 5.30pm. But room clean and comfortable and reasonably priced.

8

angela

Aug 5, 2025

·

Stayed 1 night

The staff were very friendly. The room overall was ok but the bed was uncomfortable. It was disappointing that we were not able to dine at the restaurant as it was closed the day we were there. Overall though it was a nice place to stay. I do have to say I was disappointed in the info centre who told us the locals have mixed reviews on the restaurant and wouldnt cross the line to even have a drink there. It is not good for business when the place tourists go for suggestions tell you to stay away from the place you booked.

10

Lori

Aug 10, 2025

·

Stayed 1 night

The porch restaurant was attached to hotel and was delish

8

Jay

Apr 19, 2024

·

Stayed 2 nights

Clean rooms. Easy check in. Comfy beds. Thin walls. Give rooms above the restaurant and could hear the music loudly in the room. Good little continental breakfast.

10

Elizabeth

Aug 10, 2025

·

Stayed 1 night

Perfect little layover - the onsite restaurant is fantastic. The rooms are definitely just a freshen up of whatever previous motel was there but they are clean and comfortable, no frills. Hot breakfast in the morning was a pleasant surprise

10

Joel

Aug 22, 2024

·

Stayed 3 nights

Clean. They have their continental breakfast open later then most hotels which is awesome! Awesome restaurant connected. Easy parking. Good A/C in the room for those hot days.

8

Tom

Aug 11, 2024

·

Stayed 1 night

A good hotel. Lots of stairs, no elevator. Make sure to call ahead if your check-in time is a bit later, since they don't staff the reception desk at all hours.

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Cleanliness

Cleanliness feedback is mixed: several guests found rooms clean or very clean, while others reported stained carpets, unclean bathrooms, and missed housekeeping. Maintenance issues like dripping taps and leaks also appear.

Related guest reviews

4

Barbra

Nov 24, 2025

·

Stayed 2 nights

Room had stains on rug, rusty drains, loud bathroom fan and heater, not many plug ins, cracked bathroom tiles, poor door locking system, no in person check in or out.

8

John

Sep 13, 2025

·

Stayed 1 night

Perfect for what we needed for our overnight stay. Staff were friendly and the rooms were clean.

10

Gregg

Jul 29, 2025

·

Stayed 1 night

The property is older but very well maintained. The rooms are modern, fresh and very clean. The check in person was extremely friendly. The parking lot is big and open, saves door dings!!

10

Bradley

Feb 18, 2025

·

Stayed 3 nights

Stayed here for a Family Day long weekend ski trip. First time. Enjoyed our stay! Breakfast was delicious and big! Building is older but renovated so has a rustic charm, some minor wear and tear. Room was clean and warm. Bed was firm and comfy. Bathroom had some wear and tear but spacious and clean. Room had a fridge and coffeemaker which we used, as well as a microwave that we didn't use. TV was "roku" which was new to me, couldn't figure out how to get live sports but I didn't care because we went out to a pub anyway - didn't come here to watch TV. The only downside to our stay was "the Porch" restaurant downstairs was closed due to a family issue which was understandable. No worries because we went out to town to eat anyway. Thanks for a great stay. Yes I would stay here again!

2

Gordon

Jun 16, 2024

·

Stayed 2 nights

The room was dirty - the toilet had been used and not flushed. The room was not at all like was shown on the website. The staff admitted the picture used was an old one.

4

Barbara

Jun 13, 2025

·

Stayed 1 night

Carpet was very dirty and fridge was not cleaned from the last guests. Air conditioner was extremely loud. Breakfast was minimal at best. I would not stay again.

8

Cathy

Aug 21, 2023

·

Stayed 1 night

I thought our room was clean… the breakfast was pretty good for a Continental! The front desk was super organized! Our stay was great for a minimal lodging! Would recommend!

2

John

Apr 3, 2024

·

Stayed 2 nights

Breakfast was good, there was nobody ever at front counter. Our bathroom sink was cracked plastic and so disgusting. Shower controlles had a mind of their own. Under beds were not vacuumed in a long time. Or AC unit was filthy. Seems that this hotel is under renovation. Front entrance is all new. Seems that some rooms have been renovated but we got stuck in an old room.

2

Corey

Oct 7, 2025

·

Stayed 1 night

The room smelled like smoke, and the floor leaked through the tile. The whole place needs an upgrade.

8

BJORN

Sep 12, 2025

·

Stayed 1 night

Very nice staff, comfy and clean room with fridge & microwave etc. Reasonable rate.

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Rooms

Rooms are dated and vary in size; some are comfortable or spacious, but others feel small with limited outlets and older bathrooms. Repeated complaints mention loud or ineffective air conditioning, occasional noise, and Roku-style TVs with limited live channels; some bookings received doubles instead of queens or firm beds.

Related guest reviews

6

Jennifer

Aug 6, 2025

·

Stayed 3 nights

The bad was a double when we thought we had chosen a queen. The bad was too hard.

6

Mark

Aug 1, 2025

·

Stayed 2 nights

Air conditioner very loud not working

6

Sean

Jul 29, 2023

·

Stayed 1 night

We made the best of it, but there were a few problems with the room. First, the bed was a double and not a queen as specified. Second, we were very lucky that it wasn’t a particularly hot night as the air conditioner was EXTREMELY noisy but we were able to turn it off and open the window and not be too uncomfortable. Third, the bathroom smelled of cigarette smoke. I assume there have been smokers using the bathroom exhaust fan to suck up their cigarette smoke in the non-smoking room.

4

Barbra

Nov 24, 2025

·

Stayed 2 nights

Room had stains on rug, rusty drains, loud bathroom fan and heater, not many plug ins, cracked bathroom tiles, poor door locking system, no in person check in or out.

8

Bart

Jul 17, 2023

·

Stayed 2 nights

They Air Conditioner was a nightmare. I even took a video to share with friends as it was that bad, The noise every 15 minutes.....ya bad.

8

Chris

Oct 27, 2025

·

Stayed 1 night

Rooms were a little small and very few outlets in the room. The staff were extremely helpful and pleasant. I would stay here again

2

Jeannine

Jul 31, 2025

·

Stayed 1 night

It was very hot 33 no air conditioner In main areas. Air conditioner in room didn’t work at all. Left it on and fan running went out to dinner came back 2 hours later still not working. Room refunded and cut our vacation short. Drove home 4 hour drive. Wouldn’t recommend staying here until Reno’s are done to the hotel.

8

Adrielle

Feb 24, 2025

·

Stayed 1 night

Slightly dated rooms with a few cosmetic/practical issues like a leaky faucet and dated bathroom. The plusses are a fantastic breakfast, great staff, a roku in the room, super cute lobby and decor, modern door code entry and super clean! There is no elevator which might be a negative to some. Would stay again.

8

Jay

Apr 19, 2024

·

Stayed 2 nights

Clean rooms. Easy check in. Comfy beds. Thin walls. Give rooms above the restaurant and could hear the music loudly in the room. Good little continental breakfast.

8

Antje

Aug 17, 2025

·

Stayed 1 night

We loved the big suite! Thank you : )

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Service

Staff are frequently described as friendly and helpful, but service reliability is uneven, with periods of no one at the desk, delayed or impersonal check-in, and slow responses to issues or housekeeping requests. When staffed, interactions are warm and accommodating.

Related guest reviews

8

Mandi

Apr 21, 2025

·

Stayed 2 nights

It’s was great value for the price and the staff was very helpful and accommodating

2

Glen

Jul 8, 2025

·

Stayed 3 nights

I didn’t like that there was almost never anyone available at the counter. I didn’t like calling for a room spruce up on two consecutive days and the room was never freshened up once. I didn’t like running out of toilet paper and an extra roll was not provided. I did like the Breakfast, those two ladies do a five star job of that.

8

Chris

Oct 27, 2025

·

Stayed 1 night

Rooms were a little small and very few outlets in the room. The staff were extremely helpful and pleasant. I would stay here again

10

joel

Mar 30, 2024

·

Stayed 1 night

The front desk staff is amazing always makes sure I'm taken care of.

2

Kim

Sep 23, 2025

·

Stayed 1 night

We did not receive a room code to enter. There was absolutely no one to contact , and no VIP package was left for us, as stated it would be. We had to stay at another property .

8

Francene

Aug 2, 2025

·

Stayed 1 night

Waited 20 minutes to check in but once the receptionist arrived, everything was smooth and wonderful.

10

Brenda

Dec 4, 2023

·

Stayed 1 night

Staff were quick to assist!

2

Doug R

May 29, 2024

·

Stayed 1 night

No one on site at any point … serious security concerns. Young man out front who had paid for his room but couldn’t get in or reach anyone by the hotel contact number. We couldn’t get the tv to work called the hotel contact number - never received a response. Hotel entrance, lobby and hallways were nicely upgraded, however no money spent on the room. The continental breakfast was poor … black bananas and awful looking muffins. Overall a very poor experience. We won’t be back!

6

Sheila

Sep 14, 2024

·

Stayed 4 nights

No one at front desk

10

Tony

Sep 25, 2024

·

Stayed 1 night

We stayed here for a local wedding. I asked for an early check-in and the manager actually called me to ask what we needed. Great service!!

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Location

Quiet and convenient for drivers, close to the highway and a short drive to the ski hill; not right downtown.

Related guest reviews

10

Ashley

Jan 27, 2025

·

Stayed 2 nights

We thoroughly enjoyed our stay here. Approx a 5 min drive from the ski hill. Although a little dated, everything was clean. Staff were very friendly, and everything was very well organized for our stay, despite our late arrival. Breakfast was plentiful also.

10

Gregg

Jul 29, 2025

·

Stayed 1 night

The property is older but very well maintained. The rooms are modern, fresh and very clean. The check in person was extremely friendly. The parking lot is big and open, saves door dings!!

8

Anthony

Jul 15, 2025

·

Stayed 1 night

Quiet & clean location to stay when passing through. Continential breakfast was awesome (pancakes, scrambled eggs, hash browns, sausage, toast, cereal, fruit, coffee and juice) and saved us from having to get food on the road. Overall a good value.

8

Theo

Aug 13, 2023

·

Stayed 4 nights

The place was very empty. Self checking Breakfast the usual cold cereals toast coffee Staff Very friendly and supportive Good value and convenient for us

8

Vernon

Aug 6, 2024

·

Stayed 1 night

A bit out of the way

6

Fortune

Apr 11, 2023

·

Stayed 2 nights

It was quiet for the most part bc it wasn’t right downtown. The gentleman who checked us in was nice. Lots of parking. It’s an older building, but we knew that going in. Otherwise no complaints.

10

Quin

Jul 28, 2025

·

Stayed 2 nights

Polite staff, good rooms. Snacks and restaurant nearby

8

Tracy

Jan 6, 2025

·

Stayed 1 night

Centrally located rt off the highway, Super friendly staff. Nice continental breakfast.

8

Sue

Jul 25, 2023

·

Stayed 1 night

Quiet and affordable

8

Donovan

Apr 24, 2023

·

Stayed 2 nights

Very good place and great value

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AI-generated summary based on recent guest reviews

Dining

Hot breakfast ranges from plentiful with eggs, pancakes and sausage to very minimal or even unavailable on some mornings. The attached Porch restaurant is praised when open, but closures occur.

Related guest reviews

10

Carlijn

Aug 13, 2025

·

Stayed 1 night

Great staff. Breakfast included was elaborate

8

willem

Sep 7, 2025

·

Stayed 1 night

Very friendly staff, good amenities, the free breakfast included hot eggs. Nice lobby area. No elevator, so you do have to lift your luggage up two short flights of stairs. Our bathroom was a bit tired, but everything worked.

8

BILL

Sep 16, 2025

·

Stayed 3 nights

Breakfast on site was good

8

Anthony

Jul 15, 2025

·

Stayed 1 night

Quiet & clean location to stay when passing through. Continential breakfast was awesome (pancakes, scrambled eggs, hash browns, sausage, toast, cereal, fruit, coffee and juice) and saved us from having to get food on the road. Overall a good value.

4

Kylee

Jun 8, 2025

·

Stayed 1 night

We stayed at this place because they had breakfast included. When we checked in the man said it was from 7-10. We waited until 8:30 for the breakfast room to open but no one ever showed up.

10

Bradley

Feb 18, 2025

·

Stayed 3 nights

Stayed here for a Family Day long weekend ski trip. First time. Enjoyed our stay! Breakfast was delicious and big! Building is older but renovated so has a rustic charm, some minor wear and tear. Room was clean and warm. Bed was firm and comfy. Bathroom had some wear and tear but spacious and clean. Room had a fridge and coffeemaker which we used, as well as a microwave that we didn't use. TV was "roku" which was new to me, couldn't figure out how to get live sports but I didn't care because we went out to a pub anyway - didn't come here to watch TV. The only downside to our stay was "the Porch" restaurant downstairs was closed due to a family issue which was understandable. No worries because we went out to town to eat anyway. Thanks for a great stay. Yes I would stay here again!

8

angela

Aug 5, 2025

·

Stayed 1 night

The staff were very friendly. The room overall was ok but the bed was uncomfortable. It was disappointing that we were not able to dine at the restaurant as it was closed the day we were there. Overall though it was a nice place to stay. I do have to say I was disappointed in the info centre who told us the locals have mixed reviews on the restaurant and wouldnt cross the line to even have a drink there. It is not good for business when the place tourists go for suggestions tell you to stay away from the place you booked.

4

Ryan

Jul 23, 2024

·

Stayed 1 night

Arrived early. Not staff to check in. Call number went to voicemail. Ended up waiting for an hour to check in. Friendly lady. Restaurant was closed. Bathtub filled up during my shower. Old old rooms. I was on a road trip and need a place to stay for one night. I guess it served it's purpose. Breakfast was at 8. And very minimal. Not very convenient. But at the end of the day I slept well.

2

Dan

Aug 12, 2025

·

Stayed 2 nights

Breakfast sausages were boiled and grey. No bacon. Scrambled eggs were ok...potatoes needed a bit more par boil before frying. Choice of brown or white bread only. No fresh fruit or baked goods. Service person couldnt answer questions and responded with "I just work here" multiple times. No autonomy to change policy to keep customer happy. Mattresses were old and had stains. After house cleaning went through room, dirty coffee mugs were left. Bad training of staff...bad cooking all comes down to poor management. Booked for 2 nights left after one.

10

Joel

Aug 22, 2024

·

Stayed 3 nights

Clean. They have their continental breakfast open later then most hotels which is awesome! Awesome restaurant connected. Easy parking. Good A/C in the room for those hot days.

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AI-generated summary based on recent guest reviews

Western Lodge

About this property

Location

Room options

Family Suite, 1 Bedroom

Standard Double Room, 1 Bedroom

Comfort Room, 1 King Bed

Comfort Room, 1 Queen Bed

Comfort Room, 1 Bedroom

Guest reviews of Western Lodge

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Western Lodge