Hotel Ojo de Agua
$56
/ night
Avg. for October
Prices for Hotel Ojo de Agua
Select dates to see prices and availability
$56
/ night
Avg. for October
Monthly average prices
Nightly prices at Hotel Ojo de Agua average $56 in October, the cheapest month, and $129 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $101 |
| February | $129 |
| March | $78 |
| April | $64 |
| May | $61 |
| June | $62 |
| July | $65 |
| August | $61 |
| September | $60 |
| October | $56 |
| November | $60 |
| December | $75 |
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Oct · $56
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Most expensive: February (~$129)
Cheapest: October (~$56)
About this property
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
At Hotel Ojo de Agua, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the beach bar. Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Rooms
Make yourself at home in one of the 35 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Location
When you stay at Hotel Ojo de Agua in Puerto Morelos, you'll be on the beach, a 1-minute drive from Puerto Morelos Town Square and 5 minutes from Puerto Morelos Beach. This beach hotel is 13.1 mi (21.1 km) from Maroma Beach and 13.4 mi (21.5 km) from Moon Palace Golf Club.
What's nearby
Ojo de Agua Beach(0.1 miles)
Arrecife de Puerto Morelos National Park(0.1 miles)
Puerto Morelos Town Square(0.3 miles)
Puerto Morelos Artists’ Cooperative(0.3 miles)
San Jose Catholic Parish(0.4 miles)
Faro Inclinado(0.4 miles)
Puerto Morelos Beach(1.7 miles)
Dr. Alfredo Barrera Marin Botanical Garden(2.2 miles)
Monumento Ruta de los Cenotes(2.6 miles)
Sanctuary of Hope and Time Capsule(2.9 miles)
Jungle Spa(3.1 miles)
Petempich Bay(7.8 miles)
Playa Paraiso Golf Course(9.4 miles)
Cirque du Soleil Boutique at Vidanta Riviera Maya(9.5 miles)
El Rey Polo Country Club(9.6 miles)
Cancun Intl. Airport (CUN)(16.5 miles)
Cozumel Intl. Airport (CZM)(42.8 miles)
Tulum Intl. Airport (TQO)(86.1 miles)
Parking
Airport shuttle
Multilingual Staff
Garden
Fishing
Towels
Location
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, Quintana Roo, Mexico
Ojo de Agua Beach (0.1 miles)
Arrecife de Puerto Morelos National Park (0.1 miles)
Puerto Morelos Town Square (0.3 miles)
Puerto Morelos Artists’ Cooperative (0.3 miles)
San Jose Catholic Parish (0.4 miles)
Faro Inclinado (0.4 miles)
Room options
20
Standard Room
1 Queen Bed
Sleeps 2
154 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
7
Superior Room, Sea View
1 Queen Bed
Sleeps 2
154 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
10
Family Room
2 Full Beds
and 1 Sofa Bed
Sleeps 5
224 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
10
Standard Room, 2 Double Beds
2 Full Beds
Sleeps 4
195 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
Guest reviews of Hotel Ojo de Agua
7.3
Good
Based on 1,000 verified reviews
Who stays here?
Couple
34%
Family
65%
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, Hotel Ojo De Agua is praised for its unbeatable beachfront location and walkable access to Puerto Morelos's restaurants and town square, while feedback frequently notes its modest, budget nature and generally friendly, helpful staff.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Across many reviews, Hotel Ojo De Agua is praised for its unbeatable beachfront location and walkable access to Puerto Morelos's restaurants and town square, while feedback frequently notes its modest, budget nature and generally friendly, helpful staff.
Rooms are basic and dated with good views in some, variable Wi-Fi, and simple comforts like air conditioning and mini fridges. Recurring drawbacks include intermittent or no hot water, aging facilities and maintenance issues (worn loungers, unkept or closed pools, broken safes or A/C), occasional musty or sewer smells, and limited amenities such as no drinking water or coffee. Expect a no-frills, budget stay in a prime beachside spot.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Beachfront property with access to a beach club and onsite bar/restaurant, but facilities are aging: pools are often unclean and occasionally closed, and many loungers/cushions are worn; there is no elevator. Amenities are basic (frequent lack of drinking water or coffee, Wi‑Fi can be patchy), parking is on the street, and the access road has potholes.
Related guest reviews
6
lucie
Feb 21, 2025
·
Stayed 11 nights
They could clean the pool more often Rake beach we’re lounge chairs are to pick up bottle caps and garbage
They could clean the pool more often Rake beach we’re lounge chairs are to pick up bottle caps and garbage
8
Cristin
May 1, 2025
·
Stayed 3 nights
They ran out of water while I was there. No water in the jug and no bottles. The pool didn't have the furniture set up. Otherwise the room was nice and clean. I had a wonderful ocean view. The price was very low, so I think ya know, you get what you pay for. It was a basic hotel right by the beach, and right by lots of restaurants. The beach is very nice at that location, minimal seaweed. The food at the beach club is good, especially the breakfast.
They ran out of water while I was there. No water in the jug and no bottles. The pool didn't have the furniture set up. Otherwise the room was nice and clean. I had a wonderful ocean view. The price was very low, so I think ya know, you get what you pay for. It was a basic hotel right by the beach, and right by lots of restaurants. The beach is very nice at that location, minimal seaweed. The food at the beach club is good, especially the breakfast.
8
reynaldo
Jul 31, 2024
·
Stayed 5 nights
Parking and the front street full of holes and water government of puerto Morelos got a fix the streets
Parking and the front street full of holes and water government of puerto Morelos got a fix the streets
8
richard
Feb 12, 2025
·
Stayed 10 nights
Location was excellent, Staff was great. A little worn and no water provided. It would have been nice to have a pitcher and then be able to refill water from a common source . Balcony was great. Pool nice. Room small but fine.
Location was excellent, Staff was great. A little worn and no water provided. It would have been nice to have a pitcher and then be able to refill water from a common source . Balcony was great. Pool nice. Room small but fine.
8
Bradley Lee
Apr 28, 2024
·
Stayed 6 nights
On beach…… awesome Pool …… no circulation of water looked pretty stagnant so didn’t go in
On beach…… awesome Pool …… no circulation of water looked pretty stagnant so didn’t go in
8
Jenni-Lee Michele
Mar 23, 2025
·
Stayed 8 nights
The room was more than fine. Mini fridge was cold, air conditioning worked great, beds were ok. Yes the showers are not hot but we were fine with lukewarm. Sure it’s not new but they kept everything super clean and the staff were great. My only big complaint was the lack of cleaning for the pool and the pool area. The pool at the second property was maintained but the smaller pool at the main hotel was not cleaned at all. It also needs new furniture and some loungers. The beach area also could have used some maintenance in terms of garbage and many of the chair cushions are in dire need of replacement. The new kabanas at the second property look amazing and will likely stay there next time. All in all it’s an incredible location with great staff and super affordable.
The room was more than fine. Mini fridge was cold, air conditioning worked great, beds were ok. Yes the showers are not hot but we were fine with lukewarm. Sure it’s not new but they kept everything super clean and the staff were great. My only big complaint was the lack of cleaning for the pool and the pool area. The pool at the second property was maintained but the smaller pool at the main hotel was not cleaned at all. It also needs new furniture and some loungers. The beach area also could have used some maintenance in terms of garbage and many of the chair cushions are in dire need of replacement. The new kabanas at the second property look amazing and will likely stay there next time. All in all it’s an incredible location with great staff and super affordable.
4
Luis Miguel
Jul 10, 2025
·
Stayed 1 night
LA VERDAD LE DAN MAS PRIORIDAD EL DAY PASS QUE VENDEN QUE A LOS HUESPEDES ALBERCA EN MALAS CONDICIONES GENTE QUE NO ESTA HOSPEDADA EN EL HOTEL TIENE DERECHO DE UTILIZAR LAS AREAS
LA VERDAD LE DAN MAS PRIORIDAD EL DAY PASS QUE VENDEN QUE A LOS HUESPEDES ALBERCA EN MALAS CONDICIONES GENTE QUE NO ESTA HOSPEDADA EN EL HOTEL TIENE DERECHO DE UTILIZAR LAS AREAS
8
Julie
Apr 30, 2024
·
Stayed 5 nights
Pool wasn’t clean so we wouldn’t use it. Staff was very nice. Beautiful location. Loved being on the sea!
Pool wasn’t clean so we wouldn’t use it. Staff was very nice. Beautiful location. Loved being on the sea!
2
Maissaa Alhaj
Aug 26, 2025
·
Stayed 6 nights
Everything was bad the swimming pool was closed, we saw a big rat on front of our room door, they mentioned that there is a breakfast and they don’t even have a restaurant, the pictures online looked nothing like reality
Everything was bad the swimming pool was closed, we saw a big rat on front of our room door, they mentioned that there is a breakfast and they don’t even have a restaurant, the pictures online looked nothing like reality
6
Brian
Nov 16, 2023
·
Stayed 14 nights
Staff were friendly. Location was very good. We had water seeping through our ceiling , brought it to the attention of staff , said there was nothing they could do . Beach chairs were in poor condition with torn and tattered cushions. Okay value for the money.
Staff were friendly. Location was very good. We had water seeping through our ceiling , brought it to the attention of staff , said there was nothing they could do . Beach chairs were in poor condition with torn and tattered cushions. Okay value for the money.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: many guests found rooms tidy with regular housekeeping, while others reported stained towels and linens, musty or sewer smells, mold, and occasional bugs. Common areas and pool maintenance also draw cleanliness complaints.
Related guest reviews
8
Reynaldo Gonzalez
Jul 20, 2023
·
Stayed 7 nights
Hotel Ojo de Agua was okay, I didn’t like that there was empty beer cans by the pool area. Some of the bed sheets were dirty and one of the ladies got mad because we asked for some towels. Then we got some towels that were ripped and with holes. Only one small garbage. But other than that the view was very beautiful right on the beach.
Hotel Ojo de Agua was okay, I didn’t like that there was empty beer cans by the pool area. Some of the bed sheets were dirty and one of the ladies got mad because we asked for some towels. Then we got some towels that were ripped and with holes. Only one small garbage. But other than that the view was very beautiful right on the beach.
6
Aurora
Mar 14, 2025
·
Stayed 5 nights
No warm water, stained towels, bad lighting!
No warm water, stained towels, bad lighting!
2
Mianca
Jul 17, 2025
·
Stayed 2 nights
There was black mold in the ac unit as well as under the bathroom sink. I woke up sick the very next day. There was only a sheet on the bed, no blanket. The water was luke warm at best. It was lazily kept.
There was black mold in the ac unit as well as under the bathroom sink. I woke up sick the very next day. There was only a sheet on the bed, no blanket. The water was luke warm at best. It was lazily kept.
2
Marisol
Mar 28, 2024
·
Stayed 4 nights
I recently had the unfortunate experience of staying at Ojo De Agua, it was far from pleasant. The condition of the hotel left much to be desired. Cracks marred the walls, furniture showed signs of rust, there was a ripped couch in the room. TV did not work. Moreover, the towels & bedsheets had noticeable stains. First time ever seeing the most dingy dirty looking towels falling apart & with an unpleasant smell. The bathroom was plagued with mold and there was untreated water damage that was evident. Water damage in the room as well. From the moment we stepped into the room, it was evident that the hotel was not properly maintained and very outdated. Cracks along the walls. The furniture, which should have provided comfort & functionality, only added to the disappointment. Rust stains adorned the chairs and lamps, detracting from any sense of cleanliness or luxury. Broken desk chair. Perhaps the most concerning aspect was the state of the bathroom. Mold crept along walls, the edges, especially under the sink cabinet creating an unsanitary environment that was both unhygienic and unpleasant. The small run down hotel reception area has a very disgustingly dirty sofa with visible stains all over. Several pool and beach furniture were broken and had filthy dirty stained ripped cushions and mattresses. It was clear that proper cleaning and maintenance were sorely lacking. Overall, my experience at Ojo De Agua was a regrettable one and I do not recommend. Only 8 pictures allowed.
I recently had the unfortunate experience of staying at Ojo De Agua, it was far from pleasant. The condition of the hotel left much to be desired. Cracks marred the walls, furniture showed signs of rust, there was a ripped couch in the room. TV did not work. Moreover, the towels & bedsheets had noticeable stains. First time ever seeing the most dingy dirty looking towels falling apart & with an unpleasant smell. The bathroom was plagued with mold and there was untreated water damage that was evident. Water damage in the room as well. From the moment we stepped into the room, it was evident that the hotel was not properly maintained and very outdated. Cracks along the walls. The furniture, which should have provided comfort & functionality, only added to the disappointment. Rust stains adorned the chairs and lamps, detracting from any sense of cleanliness or luxury. Broken desk chair. Perhaps the most concerning aspect was the state of the bathroom. Mold crept along walls, the edges, especially under the sink cabinet creating an unsanitary environment that was both unhygienic and unpleasant. The small run down hotel reception area has a very disgustingly dirty sofa with visible stains all over. Several pool and beach furniture were broken and had filthy dirty stained ripped cushions and mattresses. It was clear that proper cleaning and maintenance were sorely lacking. Overall, my experience at Ojo De Agua was a regrettable one and I do not recommend. Only 8 pictures allowed.
4
olivia
May 10, 2024
·
Stayed 1 night
Chambre et infrastructures de l'hôtel absolument pas conforme aux photos Hotel.com. Seule là réception de l'hôtel tient la route. Chambres completement décrépitude. Support de serviettes complement rouillé, pommeau de douche complement oxydé avec une odeur d'eau de mer, tapis de douche avec des traces.
Chambre et infrastructures de l'hôtel absolument pas conforme aux photos Hotel.com. Seule là réception de l'hôtel tient la route. Chambres completement décrépitude. Support de serviettes complement rouillé, pommeau de douche complement oxydé avec une odeur d'eau de mer, tapis de douche avec des traces.
6
Eric
Feb 14, 2024
·
The property needs some TLC, we stayed at room 1306 and had strong sewerage smell that it was hard to sleep in, unless you close the bathroom door and cover the shower drainage. Room itself needed some extra touch ups but we did not care. The bad smell killed everything. Staff not very helpful and /or courteous. We will probably not stay there again.
The property needs some TLC, we stayed at room 1306 and had strong sewerage smell that it was hard to sleep in, unless you close the bathroom door and cover the shower drainage. Room itself needed some extra touch ups but we did not care. The bad smell killed everything. Staff not very helpful and /or courteous. We will probably not stay there again.
10
Jim
Dec 20, 2025
·
Stayed 3 nights
We had a wonderful time again. Our room was not ready but he gave us another room right beside the pool bottom floor. It was great. Loved sitting on their beautiful beach every day. Room was cleaned every day and AC was nice and cold. The fridge kept our beer nice and cold too. Will be back next season or maybe again sooner. Thank you
We had a wonderful time again. Our room was not ready but he gave us another room right beside the pool bottom floor. It was great. Loved sitting on their beautiful beach every day. Room was cleaned every day and AC was nice and cold. The fridge kept our beer nice and cold too. Will be back next season or maybe again sooner. Thank you
10
Victoria
Jun 10, 2025
·
Stayed 4 nights
The property was clean , and next to the ocean. Very quiet! And within walking distance of everything you need. The workers that I spoke to ended up being super helpful at the hotel and the restaurant. The only issues I had was they only had sheets on the bed no comforter, but no biggie next time I know to bring one, and the remote and TV didn't seem to work but that could of just been a battery issue 😊. I would recommend this property, with or without kids.
The property was clean , and next to the ocean. Very quiet! And within walking distance of everything you need. The workers that I spoke to ended up being super helpful at the hotel and the restaurant. The only issues I had was they only had sheets on the bed no comforter, but no biggie next time I know to bring one, and the remote and TV didn't seem to work but that could of just been a battery issue 😊. I would recommend this property, with or without kids.
6
Marion
Feb 3, 2024
·
Stayed 2 nights
The bathroom stink terribly, a lot of humidity, not enough airing. This hostel needs a refresh on a lot of different things (mold, holes in walls, paint...) However it is not that expensive for the location access to the beach club, great to enjoy the sun on the beach. If you are ready to make concessions, then this is a good spot.
The bathroom stink terribly, a lot of humidity, not enough airing. This hostel needs a refresh on a lot of different things (mold, holes in walls, paint...) However it is not that expensive for the location access to the beach club, great to enjoy the sun on the beach. If you are ready to make concessions, then this is a good spot.
4
Katherine
Oct 13, 2024
·
Stayed 7 nights
First of all, walking down the hallway to our room we started smelling a funky unpleasant smell. Opened the door to our room and it was worse. Instantly felt dirty, upon looking around the curtains had holes and torn out of the tracks. Curtains and the walls had mold and some “patchwork” on the cracks on the walls. We asked for a different room. Second room felt cleaner. TV was like a 27 inch with wires hanging everywhere, just tacky. Never stayed in a hotel without what I call basic amenities. Such as hair dryer, wash clothes, hot water, bar soap, drinking water. Almost every door on cabinets were broke or loose. Pool on property was always shaded and no sun, never got in it for that reason. Attached bar/restaurant had some of the best tacos we had all week. Nachos were good as well. However, since it wasn’t part of hotel you had to pay even for a cup of ice. Best part of the stay was the location. Nice beach area with pretty views. Lounge chairs were adequate. However on our last day we had to pay to use them. We thought that was included. The beach would have been better if they groomed the beaches, primarily for the trash/ debris that washes up. The best thing about the trip was the quaint little town atmosphere. All the little businesses, different choices, different food options and you feel safe. We definitely liked that part. We would go back but just stay at a nicer hotel.
First of all, walking down the hallway to our room we started smelling a funky unpleasant smell. Opened the door to our room and it was worse. Instantly felt dirty, upon looking around the curtains had holes and torn out of the tracks. Curtains and the walls had mold and some “patchwork” on the cracks on the walls. We asked for a different room. Second room felt cleaner. TV was like a 27 inch with wires hanging everywhere, just tacky. Never stayed in a hotel without what I call basic amenities. Such as hair dryer, wash clothes, hot water, bar soap, drinking water. Almost every door on cabinets were broke or loose. Pool on property was always shaded and no sun, never got in it for that reason. Attached bar/restaurant had some of the best tacos we had all week. Nachos were good as well. However, since it wasn’t part of hotel you had to pay even for a cup of ice. Best part of the stay was the location. Nice beach area with pretty views. Lounge chairs were adequate. However on our last day we had to pay to use them. We thought that was included. The beach would have been better if they groomed the beaches, primarily for the trash/ debris that washes up. The best thing about the trip was the quaint little town atmosphere. All the little businesses, different choices, different food options and you feel safe. We definitely liked that part. We would go back but just stay at a nicer hotel.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are basic and dated; some are spacious with balconies or ocean views, but furnishings feel worn and beds or pull-outs can be uncomfortable. Wi‑Fi and air conditioning usually work, yet minor fixtures and noise from nearby venues can affect comfort.
Related guest reviews
8
Gilles
May 26, 2024
·
Stayed 2 nights
Chambre simple literie correct appréciable d'avoir un petit frigo dans la chambre
Chambre simple literie correct appréciable d'avoir un petit frigo dans la chambre
6
Carol
Sep 27, 2025
·
Stayed 14 nights
The view from my room was stunning. I looked towards the pool, palm trees, and the ocean. It was very relaxing place to stay
The view from my room was stunning. I looked towards the pool, palm trees, and the ocean. It was very relaxing place to stay
6
ken
Mar 3, 2024
·
Stayed 1 night
Pictures in the add are from about 10 years ago. Property has deteriorated since then. Roof top patio no longer exists. Smell of sewage in the bath room.
Pictures in the add are from about 10 years ago. Property has deteriorated since then. Roof top patio no longer exists. Smell of sewage in the bath room.
6
Lee
Jan 31, 2025
·
Stayed 10 nights
location was great access to the beach and main square staff was very attentive and helpful *no water or coffee options available *shower head and fridge need repair * safe did not work *mattresses and pillows uncomfortable
location was great access to the beach and main square staff was very attentive and helpful *no water or coffee options available *shower head and fridge need repair * safe did not work *mattresses and pillows uncomfortable
4
Donn
Dec 13, 2023
·
Stayed 2 nights
There was not any drinkable water in the room. The shower was missing a door so water would go all over the bathroom floor. The door and the window would continuously rattle in the wind and wouldn't latch tightly.
There was not any drinkable water in the room. The shower was missing a door so water would go all over the bathroom floor. The door and the window would continuously rattle in the wind and wouldn't latch tightly.
8
NEIL
Jan 17, 2024
·
Stayed 2 nights
Amazing location right on the beach, with nice small pool overlooking the sands. There are a few sunbeds on the beach to use and bar/restaurant next door. The room was large with 2 double beds, with good wifi and air con. Yes the rooms are looking pretty tired, but we just slept there, so didnt mind. All the staff were really friendly and even let us check in early and leave our bags there while we waited for our transfer.
Amazing location right on the beach, with nice small pool overlooking the sands. There are a few sunbeds on the beach to use and bar/restaurant next door. The room was large with 2 double beds, with good wifi and air con. Yes the rooms are looking pretty tired, but we just slept there, so didnt mind. All the staff were really friendly and even let us check in early and leave our bags there while we waited for our transfer.
8
Carol
Mar 18, 2025
·
Stayed 1 night
Great location. Basic room with easy access to beach and restaurants. Oceanside which is always a plus. Beds comfortable. Very basic but clean.
Great location. Basic room with easy access to beach and restaurants. Oceanside which is always a plus. Beds comfortable. Very basic but clean.
8
Emma
Mar 6, 2025
·
Stayed 2 nights
Lovely Staff - Very helpful. Great location on the beach and easy walk to town and restaurants. Room was a good size, but not as comfortable as I had hoped. The pull-out bed was very uncomfortable and unusable. A few things in the room need fixing. Try to get a ground floor room - great access to the pool and beach.
Lovely Staff - Very helpful. Great location on the beach and easy walk to town and restaurants. Room was a good size, but not as comfortable as I had hoped. The pull-out bed was very uncomfortable and unusable. A few things in the room need fixing. Try to get a ground floor room - great access to the pool and beach.
6
Paivi
Dec 23, 2025
·
Stayed 1 night
The location of the hotel is excellent. Really on the beach. However, it has seen it's best days already, but the location makes it excellent value for the money. Rooms are simple, and the ones with balcony are ok.
The location of the hotel is excellent. Really on the beach. However, it has seen it's best days already, but the location makes it excellent value for the money. Rooms are simple, and the ones with balcony are ok.
6
Suzanne
Jan 18, 2024
·
Stayed 7 nights
The rooms are basic but clean. The staff are wonderful! The location is great! Just steps to the beach. We have stayed here before, so we knew what to expect. Outdoor furniture and beach chairs are ok but not the most comfortable. For the price it is a good choice. If you are looking for beachfront luxury then stay at the Fives. If you want clean, basic accommodation this is your place!
The rooms are basic but clean. The staff are wonderful! The location is great! Just steps to the beach. We have stayed here before, so we knew what to expect. Outdoor furniture and beach chairs are ok but not the most comfortable. For the price it is a good choice. If you are looking for beachfront luxury then stay at the Fives. If you want clean, basic accommodation this is your place!
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, assisting with room changes and local tips, but service quality is uneven. Some reviews cite unresponsive or rude front desk experiences, delays fixing issues, and a few serious complaints.
Related guest reviews
10
Thomas
Sep 22, 2025
·
Stayed 1 night
We are regulars here and will keep coming back. This is not a five-star resort but is very clean and the staff are mucho friendly. The beautiful beach is 100 feet away and the hotel offers chaise lounge chairs for guests. Umbrellas are available. The restaurant next-door, seemingly on the same property, is very agreeable with good food and good prices. There are a ton of other good restaurants in easy walking distance, even for someone like me with a hip and knee replacement! The water isn’t potable and warm showers are hard to come by but everything else here makes up for these things. Ana, David, and Fernando (and the rest of the front end crew) make the check in process very easy.
We are regulars here and will keep coming back. This is not a five-star resort but is very clean and the staff are mucho friendly. The beautiful beach is 100 feet away and the hotel offers chaise lounge chairs for guests. Umbrellas are available. The restaurant next-door, seemingly on the same property, is very agreeable with good food and good prices. There are a ton of other good restaurants in easy walking distance, even for someone like me with a hip and knee replacement! The water isn’t potable and warm showers are hard to come by but everything else here makes up for these things. Ana, David, and Fernando (and the rest of the front end crew) make the check in process very easy.
2
Jose
Jul 1, 2024
·
Stayed 1 night
Please do not stay at this hotel. I got robbed by the hotel personnel. My room was broken into through a card copy that was made by the hotel onsite manager, David Arollos Cisneros. We sought help, thinking it was just a random person who broken in but it wasn’t. David happened to be in the front desk the day we got robbed(our room was right across the front desk)After we left, we see a guy head to our room without hesitating. We then see him leave with our stuff which was all inside a safe from the hotel. While we asked David for help he would completely ignore us. His excuse was that he was trying to contact his bosses but he was contacting the guy who robbed us, as they were working together. We did ask him if any of this had ever happened and he stated there has never been a robbery. However, the police station stated that there had been several robberies at that specific hotel specifically while he was the one in charge. Once we finally got a hold of the hotel managers, assured us that it would be covered under their insurance. She mentioned that she would keep in contact but we have been contacting her every day and no response. She has completely ignored us. We are still very upset of this whole situation given to the fact that it wasn’t a random robbery but planned by the people who welcome you into the hotel. Also to top it off, there are bed bugs in the room. The amenities are not worth the insecurity and unsafe environment this hotel is. DO NOT
Please do not stay at this hotel. I got robbed by the hotel personnel. My room was broken into through a card copy that was made by the hotel onsite manager, David Arollos Cisneros. We sought help, thinking it was just a random person who broken in but it wasn’t. David happened to be in the front desk the day we got robbed(our room was right across the front desk)After we left, we see a guy head to our room without hesitating. We then see him leave with our stuff which was all inside a safe from the hotel. While we asked David for help he would completely ignore us. His excuse was that he was trying to contact his bosses but he was contacting the guy who robbed us, as they were working together. We did ask him if any of this had ever happened and he stated there has never been a robbery. However, the police station stated that there had been several robberies at that specific hotel specifically while he was the one in charge. Once we finally got a hold of the hotel managers, assured us that it would be covered under their insurance. She mentioned that she would keep in contact but we have been contacting her every day and no response. She has completely ignored us. We are still very upset of this whole situation given to the fact that it wasn’t a random robbery but planned by the people who welcome you into the hotel. Also to top it off, there are bed bugs in the room. The amenities are not worth the insecurity and unsafe environment this hotel is. DO NOT
2
Jose
Jul 1, 2024
·
Stayed 1 night
Please do not stay at this hotel. I got robbed by the hotel personnel. My room was broken into through a card copy that was made by the hotel onsite manager, David Arollos Cisneros. We sought help, thinking it was just a random person who broken in but it wasn’t. David happened to be in the front desk the day we got robbed(our room was right across the front desk)After we left, we see a guy head to our room without hesitating. We then see him leave with our stuff which was all inside a safe from the hotel. While we asked David for help he would completely ignore us. His excuse was that he was trying to contact his bosses but he was contacting the guy who robbed us, as they were working together. We did ask him if any of this had ever happened and he stated there has never been a robbery. However, the police station stated that there had been several robberies at that specific hotel specifically while he was the one in charge. Once we finally got a hold of the hotel managers, assured us that it would be covered under their insurance. She mentioned that she would keep in contact but we have been contacting her every day and no response. She has completely ignored us. We are still very upset of this whole situation given to the fact that it wasn’t a random robbery but planned by the people who welcome you into the hotel. Also to top it off, there are bed bugs in the room. The amenities are not worth the insecurity of this hotel is. DO NOT STAY AT THIS HOTEL!
Please do not stay at this hotel. I got robbed by the hotel personnel. My room was broken into through a card copy that was made by the hotel onsite manager, David Arollos Cisneros. We sought help, thinking it was just a random person who broken in but it wasn’t. David happened to be in the front desk the day we got robbed(our room was right across the front desk)After we left, we see a guy head to our room without hesitating. We then see him leave with our stuff which was all inside a safe from the hotel. While we asked David for help he would completely ignore us. His excuse was that he was trying to contact his bosses but he was contacting the guy who robbed us, as they were working together. We did ask him if any of this had ever happened and he stated there has never been a robbery. However, the police station stated that there had been several robberies at that specific hotel specifically while he was the one in charge. Once we finally got a hold of the hotel managers, assured us that it would be covered under their insurance. She mentioned that she would keep in contact but we have been contacting her every day and no response. She has completely ignored us. We are still very upset of this whole situation given to the fact that it wasn’t a random robbery but planned by the people who welcome you into the hotel. Also to top it off, there are bed bugs in the room. The amenities are not worth the insecurity of this hotel is. DO NOT STAY AT THIS HOTEL!
4
Salvador
Apr 25, 2025
·
Stayed 1 night
Front desk bad addicted
Front desk bad addicted
8
Donnie
May 18, 2025
·
Stayed 14 nights
Staff were very helpful
Staff were very helpful
4
David
Mar 27, 2025
·
Stayed 3 nights
Staff very helpful trying to appease visitors in a hotel that is run down and neglected. Like no hot water… we are moved to another room under a water pump which was loud all night. In both cases the staff acquiesced and admitted they knew of the situation and charmingly attended to our request after a bit of cajoling. Though not an esthetic compound, convenient to beach, beach chairs and Don’s beachside restaurant. I suppose more money would warrant better facilities. I would say that this hotel does not warrant 4 stars. A budget hotel at best, a place to crash/sleep. I suppose the expence/rate is in its proximity to the beach. This should be a last resort in the majority of circumstances.
Staff very helpful trying to appease visitors in a hotel that is run down and neglected. Like no hot water… we are moved to another room under a water pump which was loud all night. In both cases the staff acquiesced and admitted they knew of the situation and charmingly attended to our request after a bit of cajoling. Though not an esthetic compound, convenient to beach, beach chairs and Don’s beachside restaurant. I suppose more money would warrant better facilities. I would say that this hotel does not warrant 4 stars. A budget hotel at best, a place to crash/sleep. I suppose the expence/rate is in its proximity to the beach. This should be a last resort in the majority of circumstances.
4
Jose G
Sep 18, 2024
·
Stayed 9 nights
I wanted to share some feedback regarding an incident that occurred on the last day of my stay at the beach club. Unfortunately, I had an unpleasant experience with one of the waitresses, who refused to provide me with a lounge chair. Initially, she informed me that I needed to be a guest, to which I showed her my bracelet. Then, she stated that I needed to spend $1,200. While I had no issue meeting this requirement, as my daily expenses exceeded 2,000 pesos, I felt that her manner toward me and my family was unprofessional. We love Puerto Morelos for its warm hospitality, and this was the first time we encountered such treatment during our visits. I wanted to bring this to your attention, as it did not reflect the welcoming environment we have always experienced in the area. Thank you for your time, and I hope this feedback helps improve future guest experiences.
I wanted to share some feedback regarding an incident that occurred on the last day of my stay at the beach club. Unfortunately, I had an unpleasant experience with one of the waitresses, who refused to provide me with a lounge chair. Initially, she informed me that I needed to be a guest, to which I showed her my bracelet. Then, she stated that I needed to spend $1,200. While I had no issue meeting this requirement, as my daily expenses exceeded 2,000 pesos, I felt that her manner toward me and my family was unprofessional. We love Puerto Morelos for its warm hospitality, and this was the first time we encountered such treatment during our visits. I wanted to bring this to your attention, as it did not reflect the welcoming environment we have always experienced in the area. Thank you for your time, and I hope this feedback helps improve future guest experiences.
4
Michael
Feb 21, 2025
·
Stayed 6 nights
After 3 days of no air-conditioning, we got a new room. 6 requests to management, who stated someone was coming to fix room and 2 calls to Expedia, we got a new room. David gave us an extended time to leave at 3 p.m. on 2/18/2025. However, we had to be out at 1 p.m. Then they would not speak or acknowledge us in lobby as we waited an hour for cab. I got to meet the owner's son. Sergio. I asked him to tell his father that he, the son, needs to let his son run the entire place. The restaurant was well run and had delicious food, having Sergio's eyes on it. Sergio would hold the managers responsible for room checks, and making the hotel safe and inviting for desks. Most of the time there wasn't drinking water in the container in the lobby. Mgrs would not bring out more. A maid brought me some. I tipped her well. I told manager David and Arturo that people take meds-like us-and need water. No response. No guest was ever told when they would fill it up again. Arturo stated once to me on 2nd day that we could buy cups for Ojo's water, or buy our own water at 6, down the street a bit--walking on rocks, through potholes, heat, and aggravation.
After 3 days of no air-conditioning, we got a new room. 6 requests to management, who stated someone was coming to fix room and 2 calls to Expedia, we got a new room. David gave us an extended time to leave at 3 p.m. on 2/18/2025. However, we had to be out at 1 p.m. Then they would not speak or acknowledge us in lobby as we waited an hour for cab. I got to meet the owner's son. Sergio. I asked him to tell his father that he, the son, needs to let his son run the entire place. The restaurant was well run and had delicious food, having Sergio's eyes on it. Sergio would hold the managers responsible for room checks, and making the hotel safe and inviting for desks. Most of the time there wasn't drinking water in the container in the lobby. Mgrs would not bring out more. A maid brought me some. I tipped her well. I told manager David and Arturo that people take meds-like us-and need water. No response. No guest was ever told when they would fill it up again. Arturo stated once to me on 2nd day that we could buy cups for Ojo's water, or buy our own water at 6, down the street a bit--walking on rocks, through potholes, heat, and aggravation.
10
Julife
Apr 14, 2024
·
Stayed 5 nights
We loved our 1 week stay at Ojo de agua! Staff was absolutely awesome, from the front desk to room service! Definitely would book here again
We loved our 1 week stay at Ojo de agua! Staff was absolutely awesome, from the front desk to room service! Definitely would book here again
6
Sidnie
Feb 23, 2025
·
Stayed 2 nights
I was very disappointed in the front staff. Upon check in we were told we had to pay a tax and only in pesos. The girl at the front told us she didn't have change but would get it to us. We asked later that night and the next morning. Again , no change. The next night we were told by someone else they had no knowledge of that . They then called her and he flat out lied and said she had already given it to us. The manager begrudgingly gave us change. Found several bugs in our beds and no water on the last day. Not sure i'd stay here again.
I was very disappointed in the front staff. Upon check in we were told we had to pay a tax and only in pesos. The girl at the front told us she didn't have change but would get it to us. We asked later that night and the next morning. Again , no change. The next night we were told by someone else they had no knowledge of that . They then called her and he flat out lied and said she had already given it to us. The manager begrudgingly gave us change. Found several bugs in our beds and no water on the last day. Not sure i'd stay here again.
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AI-generated summary based on recent guest reviews
Location
Outstanding beachfront location within easy walking distance of the town square, restaurants, bars, and snorkeling. Access can be bumpy due to potholes, and music from nearby venues can add noise at times.
Related guest reviews
10
Mark
Feb 4, 2025
·
Stayed 2 nights
The location is absolutely perfect for me. It’s right on the beach. It’s got a couple beach bars right outside my door. All in all I love staying here.
The location is absolutely perfect for me. It’s right on the beach. It’s got a couple beach bars right outside my door. All in all I love staying here.
10
Allysen
Apr 1, 2023
·
Stayed 5 nights
First time going to Puerto Morelos and Ojo de Agua was perfect! Great location. Fun bar with happy hour next door. Spent 2 days on the beach under the shade of Ojo’s palm trees. Relaxed with a massage next door. Will definitely be back and will stay here again. Hotel was clean and staff was attentive.
First time going to Puerto Morelos and Ojo de Agua was perfect! Great location. Fun bar with happy hour next door. Spent 2 days on the beach under the shade of Ojo’s palm trees. Relaxed with a massage next door. Will definitely be back and will stay here again. Hotel was clean and staff was attentive.
10
Ashley
Jun 27, 2024
·
Stayed 5 nights
It was absolutely what we wanted for this trip. Out of the city, near the heart of a smaller beautiful Mexican city, and a literal 30 steps to the beach. We felt safe in this area. Walking distance to the best restaurants in town!
It was absolutely what we wanted for this trip. Out of the city, near the heart of a smaller beautiful Mexican city, and a literal 30 steps to the beach. We felt safe in this area. Walking distance to the best restaurants in town!
8
Rhonda
Feb 9, 2025
·
Stayed 14 nights
Location cant be beat!
Location cant be beat!
6
Paivi
Dec 23, 2025
·
Stayed 1 night
The location of the hotel is excellent. Really on the beach. However, it has seen it's best days already, but the location makes it excellent value for the money. Rooms are simple, and the ones with balcony are ok.
The location of the hotel is excellent. Really on the beach. However, it has seen it's best days already, but the location makes it excellent value for the money. Rooms are simple, and the ones with balcony are ok.
10
Victoria
Jun 10, 2025
·
Stayed 4 nights
The property was clean , and next to the ocean. Very quiet! And within walking distance of everything you need. The workers that I spoke to ended up being super helpful at the hotel and the restaurant. The only issues I had was they only had sheets on the bed no comforter, but no biggie next time I know to bring one, and the remote and TV didn't seem to work but that could of just been a battery issue 😊. I would recommend this property, with or without kids.
The property was clean , and next to the ocean. Very quiet! And within walking distance of everything you need. The workers that I spoke to ended up being super helpful at the hotel and the restaurant. The only issues I had was they only had sheets on the bed no comforter, but no biggie next time I know to bring one, and the remote and TV didn't seem to work but that could of just been a battery issue 😊. I would recommend this property, with or without kids.
2
Joseph
Jun 24, 2023
·
Stayed 10 nights
Anyone who says this place is any better than a two rating is probably a bot or employee of the hotel. This place was not at all as described. They don't even have phones in the rooms or front desk. I could tell more but it's not worth my time. I took plenty of pictures that show some of the awful conditions. PS. we checked out four days early due to the horrible conditions.
Anyone who says this place is any better than a two rating is probably a bot or employee of the hotel. This place was not at all as described. They don't even have phones in the rooms or front desk. I could tell more but it's not worth my time. I took plenty of pictures that show some of the awful conditions. PS. we checked out four days early due to the horrible conditions.
8
Allison
May 29, 2023
·
Stayed 4 nights
The location was perfect being on the beach. It was a quick walk to the restaurants and grocery stores.
The location was perfect being on the beach. It was a quick walk to the restaurants and grocery stores.
6
Peggy
Apr 22, 2025
·
Stayed 7 nights
Property needs updated badly. Electrical outlets did not work in bathroom. Very convenient to restaurants & down town area. Property directly on beach which we loved. Beach area beautiful.
Property needs updated badly. Electrical outlets did not work in bathroom. Very convenient to restaurants & down town area. Property directly on beach which we loved. Beach area beautiful.
8
Ronald
Sep 10, 2025
·
Stayed 2 nights
Chambre face à la mer très belle vue. Plage vraiment à côté, mais beaucoup de bateaux. Sécurité ok. Tranquille. À proximité de tout.
Chambre face à la mer très belle vue. Plage vraiment à côté, mais beaucoup de bateaux. Sécurité ok. Tranquille. À proximité de tout.
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AI-generated summary based on recent guest reviews
Dining
The adjacent beach club/restaurant is convenient and generally well‑liked, with good food and drinks and many other eateries close by. Some guests found prices high or hours limited, and the hotel does not provide lobby coffee or drinking water.
Related guest reviews
10
Thomas
Sep 22, 2025
·
Stayed 1 night
We are regulars here and will keep coming back. This is not a five-star resort but is very clean and the staff are mucho friendly. The beautiful beach is 100 feet away and the hotel offers chaise lounge chairs for guests. Umbrellas are available. The restaurant next-door, seemingly on the same property, is very agreeable with good food and good prices. There are a ton of other good restaurants in easy walking distance, even for someone like me with a hip and knee replacement! The water isn’t potable and warm showers are hard to come by but everything else here makes up for these things. Ana, David, and Fernando (and the rest of the front end crew) make the check in process very easy.
We are regulars here and will keep coming back. This is not a five-star resort but is very clean and the staff are mucho friendly. The beautiful beach is 100 feet away and the hotel offers chaise lounge chairs for guests. Umbrellas are available. The restaurant next-door, seemingly on the same property, is very agreeable with good food and good prices. There are a ton of other good restaurants in easy walking distance, even for someone like me with a hip and knee replacement! The water isn’t potable and warm showers are hard to come by but everything else here makes up for these things. Ana, David, and Fernando (and the rest of the front end crew) make the check in process very easy.
8
Jeremy
Mar 2, 2025
·
Stayed 5 nights
Good value overall. Bar/restaurant closed before 8 on Thursday night?!?
Good value overall. Bar/restaurant closed before 8 on Thursday night?!?
8
Tanisha
Aug 19, 2024
·
Stayed 4 nights
The staff was amazing. The beach club has the best food !!! But they need to update the facilities.
The staff was amazing. The beach club has the best food !!! But they need to update the facilities.
8
Karla
Jul 24, 2025
·
Stayed 2 nights
Clean but needs an update, great location close to everything, restaurants are very close walking distance. We just use the room to sleep and enjoyed the beach. Pool needs new paint but it was ok. The restaurant there is expensive comparing to other around the property.
Clean but needs an update, great location close to everything, restaurants are very close walking distance. We just use the room to sleep and enjoyed the beach. Pool needs new paint but it was ok. The restaurant there is expensive comparing to other around the property.
8
Cristin
May 1, 2025
·
Stayed 3 nights
They ran out of water while I was there. No water in the jug and no bottles. The pool didn't have the furniture set up. Otherwise the room was nice and clean. I had a wonderful ocean view. The price was very low, so I think ya know, you get what you pay for. It was a basic hotel right by the beach, and right by lots of restaurants. The beach is very nice at that location, minimal seaweed. The food at the beach club is good, especially the breakfast.
They ran out of water while I was there. No water in the jug and no bottles. The pool didn't have the furniture set up. Otherwise the room was nice and clean. I had a wonderful ocean view. The price was very low, so I think ya know, you get what you pay for. It was a basic hotel right by the beach, and right by lots of restaurants. The beach is very nice at that location, minimal seaweed. The food at the beach club is good, especially the breakfast.
10
Marlene
Jul 27, 2024
·
Stayed 3 nights
I liked that it was a beachfront hotel. Also the restaurant has very good food.
I liked that it was a beachfront hotel. Also the restaurant has very good food.
10
Sandra
Jul 10, 2025
·
Stayed 1 night
The beach was gorgeous and the food was delicious we had a great stay
The beach was gorgeous and the food was delicious we had a great stay
8
John
Dec 13, 2023
·
Stayed 1 night
Great location, the best staff. For the price this hotel was spot on. Not a bad room, but not a great room. Small, comfortable bed, everything worked. Food at the beach club was spectacular.
Great location, the best staff. For the price this hotel was spot on. Not a bad room, but not a great room. Small, comfortable bed, everything worked. Food at the beach club was spectacular.
8
Lizbeth
Apr 14, 2023
·
Stayed 3 nights
Beach was the best part. The room we got didn’t have a big mirror (only the bathroom one). The beach club was awesome though and had really delicious food.
Beach was the best part. The room we got didn’t have a big mirror (only the bathroom one). The beach club was awesome though and had really delicious food.
8
Tony
May 19, 2024
·
Stayed 7 nights
The location was perfect . We enjoyed having a beach club that we did not have to pay for . We like to make our own drinks in our room and take to the beach chairs provided . Good WiFi . There are many dining options for all budgets. We will return
The location was perfect . We enjoyed having a beach club that we did not have to pay for . We like to make our own drinks in our room and take to the beach chairs provided . Good WiFi . There are many dining options for all budgets. We will return
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AI-generated summary based on recent guest reviews
8
Juan Manuel
6 days ago
·
Stayed 4 nights
The hotel is an older property. The furniture was nice. Wifi was good. Chairs on the beach were free. Staff and waiters were friendly. We did go to the beach club for a bit and came right back to our hotel. The beach club only wanted you to buy things at their property. We did buy lunch and drinks from the bar but also went to the convenient store for snacks. This hotel didn't say anything to us. The only down part was the pillows. They were square and felt like they were jeans stuffed with blankets. The shower also had very little pressure. All in all great stay.
The hotel is an older property. The furniture was nice. Wifi was good. Chairs on the beach were free. Staff and waiters were friendly. We did go to the beach club for a bit and came right back to our hotel. The beach club only wanted you to buy things at their property. We did buy lunch and drinks from the bar but also went to the convenient store for snacks. This hotel didn't say anything to us. The only down part was the pillows. They were square and felt like they were jeans stuffed with blankets. The shower also had very little pressure. All in all great stay.
4
Miguel
4 weeks ago
·
Stayed 1 night
No hot water at the room, no beach towel, no coffee pot.
No hot water at the room, no beach towel, no coffee pot.
2
Carlos
Jul 16, 2026
·
Stayed 4 nights
I arrived late and was informed that my requested double bed was no longer available due to water problem with the intended booking. I was directed to their "sister" hotel around the corner and given a sub-standard room. The a/c worked well and the direct access to the beach remained however, something seemed completely off about being directed. The loaner /backup room down the street was no where near the quality displayed for the original room LEADING ME TO BELIEVE that the original room at "Ojo De Agua" was a false to begin with. Beware of this potential scam.
I arrived late and was informed that my requested double bed was no longer available due to water problem with the intended booking. I was directed to their "sister" hotel around the corner and given a sub-standard room. The a/c worked well and the direct access to the beach remained however, something seemed completely off about being directed. The loaner /backup room down the street was no where near the quality displayed for the original room LEADING ME TO BELIEVE that the original room at "Ojo De Agua" was a false to begin with. Beware of this potential scam.
2
Gloria Ellen
Jun 30, 2026
·
Stayed 4 nights
Nothing. No running hot water for bathing. Bugs in the shower. No amenities what so ever. Property looked like under construction. Would not recommend.
Nothing. No running hot water for bathing. Bugs in the shower. No amenities what so ever. Property looked like under construction. Would not recommend.
10
Emilio
Jun 28, 2026
·
Stayed 2 nights
Good
Good
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Hotel Ojo de Agua
Is parking available at the property?
Parking is available at the property, but specific details regarding the type (private/public, on-site/off-site, covered/uncovered) and cost are not provided.
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee of approximately MXN 250 for adults and children.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
The standard check-in time is 3:00 PM and check-out time is 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
Airport shuttle services are available for a surcharge of MXN 900 per vehicle (one-way, maximum occupancy 4). Guests must contact the property 24 hours prior to arrival to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property is not wheelchair accessible, and specific accessibility features such as step-free entrances and wheelchair-accessible facilities are not available.
Where is the property located in relation to key landmarks?
The property is located on the beach, just steps from Ojo de Agua Beach and 6 minutes by foot from Puerto Morelos Town Square. It is 1.7 miles from Puerto Morelos Beach and approximately 16.5 miles from Cancun International Airport.
Does the property have a swimming pool?
Yes, the property features an outdoor pool. Specific operational hours and seasonal availability are not provided.
What are the policies for guests staying with children?
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-19: 59.46909324385834USD
- 2026-10-20: 59.06845996403885USD
- 2026-10-21: 58.06729875431061USD
- 2026-10-22: 58.64708277852631USD
- 2026-10-23: 59.06845996403885USD
- 2026-10-24: 57.97506506045151USD
- 2026-10-25: 58.06729875431061USD
- 2026-10-26: 59.97420434857178USD
- 2026-10-27: 61.07077809933472USD
- 2026-10-28: 60.9286167976799USD
- 2026-10-29: 61.41517748693467USD
- 2026-10-30: 64.29131444186783USD
- 2026-10-31: 62.05191514235306USD
- 2026-11-01: 69.92464291644669USD
- 2026-11-02: 64.0296464798851USD
- 2026-11-03: 61.31285887899018USD
- 2026-11-04: 62.07193930906296USD
- 2026-11-05: 66.54031882947922USD
- 2026-11-06: 72.08354712218475USD
- 2026-11-07: 63.13316873476029USD
- 2026-11-08: 61.431915702453615USD
- 2026-11-09: 65.43662480377579USD
- 2026-11-10: 62.07193930906296USD
- 2026-11-11: 67.63199578466035USD
- 2026-11-12: 63.44353046628189USD
- 2026-11-13: 63.0731005187912USD
- 2026-11-14: 63.0731005187912USD
- 2026-11-15: 66.38894658250427USD
- 2026-11-16: 65.08543073744202USD
- 2026-11-17: 65.41581663567352USD
- 2026-11-18: 61.07077809933472USD
- 2026-11-19: 63.29335350011826USD
- 2026-11-20: 63.0731005187912USD
- 2026-11-21: 65.41581663567352USD
- 2026-11-22: 64.0642496451645USD
- 2026-11-23: 61.07077809933472USD
- 2026-11-24: 63.0731005187912USD
- 2026-11-25: 70.42202111125184USD
- 2026-11-26: 65.08543073744202USD
- 2026-11-27: 65.08543073744202USD
- 2026-11-28: 65.08543073744202USD
- 2026-11-29: 67.07774107354355USD
- 2026-11-30: 67.07774107354355USD
- 2026-12-01: 63.0731005187912USD
- 2026-12-02: 68.88984247757722USD
- 2026-12-03: 67.07774107354355USD
- 2026-12-04: 63.0731005187912USD
- 2026-12-05: 65.08543073744202USD
- 2026-12-06: 65.08543073744202USD
- 2026-12-07: 67.55829965377808USD
- 2026-12-08: 67.88868126784897USD
- 2026-12-09: 64.0642496451645USD
- 2026-12-10: 66.7006578246193USD
- 2026-12-11: 65.08543073744202USD
- 2026-12-12: 65.08543073744202USD
- 2026-12-13: 65.08543073744202USD
- 2026-12-14: 66.08659194717026USD
- 2026-12-15: 67.07364541599655USD
- 2026-12-16: 65.31570008628464USD
- 2026-12-17: 66.23436978339005USD
- 2026-12-18: 61.07077809933472USD
- 2026-12-19: 63.0731005187912USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Business details
Property registration number 2221046
- Fee for continental breakfast: approximately MXN 280 for adults and MXN 280 for children
- Airport shuttle fee: MXN 900 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: MXN 1 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Multilingual Staff
Garden
Fishing
Towels
General
Towels
Picnic Area/Tables
Beach Sun Loungers
Breakfast Available (surcharge)
Smoke-Free Property
Not Wheelchair Accessible
Services
Multilingual Staff
Luggage Storage
24-Hour Front Desk
Reception Hall
Tours/Ticket Assistance
Activities
Garden
Fishing
Beach Cabanas (surcharge)
Beach Umbrellas
Beach Club (nearby) (free)
Pool Sun Loungers
Terrace
Parking
Parking
Airport shuttle
Airport Transportation (surcharge)
Internet
Free Wi-Fi