Rideau Residence University of Ottawa
From
$88
/ night
Select dates to see prices and availability
From
$88
/ night
About this property
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Business amenities
Featured amenities include a 24-hour front desk, an elevator, and a vending machine.
Dining
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Rooms
Make yourself at home in one of the 210 air-conditioned rooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and complimentary toiletries.
Location
With a stay at Rideau Residence University of Ottawa, you'll be centrally located in Ottawa, just a 4-minute walk from University of Ottawa and 9 minutes by foot from Byward Market Square. This hotel is 0.5 mi (0.8 km) from Rideau Canal and 0.5 mi (0.8 km) from Rogers Centre Ottawa.
What's nearby
University of Ottawa(0.2 miles)
Rideau Centre(0.3 miles)
Ottawa Art Gallery(0.3 miles)
Byward Market Square(0.4 miles)
Rideau Canal(0.5 miles)
Rogers Centre Ottawa(0.5 miles)
Ottawa Locks 1-8(0.5 miles)
Laurier House(0.6 miles)
National War Memorial(0.6 miles)
Major's Hill Park(0.6 miles)
ISKCON Ottawa(0.6 miles)
Confederation Square(0.6 miles)
Embassy of the Republic of Philippines(0.6 miles)
Embassy of the United States(0.6 miles)
Sparks Street Mall(0.6 miles)
The nearest major airport is Ottawa International Airport (YOW)(10.5 miles)
Free Wi-Fi
Casino
Elevator / Lift
Bicycle Rental
Scooter/Moped Rentals on site
Vending Machines
Location
290 Rideau Street, Ottawa, Canada
University of Ottawa (0.2 miles)
Rideau Centre (0.3 miles)
Ottawa Art Gallery (0.3 miles)
Byward Market Square (0.4 miles)
Rideau Canal (0.5 miles)
Rogers Centre Ottawa (0.5 miles)
Room options
2
Economy Room, 1 Double Bed
Room details
1 Full Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Economy Room, 2 Double Beds
Room details
2 Full Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Rideau Residence University of Ottawa
8.2
Very good
Based on 828 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Rideau Residence University of Ottawa is a budget, dorm-style stay in a central downtown location, praised for walkability and value, but balanced by frequent comments about basic rooms, limited amenities, and concerns with the surrounding street environment.
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What guests think
Rideau Residence University of Ottawa is a budget, dorm-style stay in a central downtown location, praised for walkability and value, but balanced by frequent comments about basic rooms, limited amenities, and concerns with the surrounding street environment.
Many guests like the friendly student-run front desk and find rooms generally clean for the price. Common downsides include uncomfortable spring mattresses, noisy or faulty AC, maintenance glitches such as TVs and plumbing, and sparse lighting or outlets. The neighborhood feels rough to several reviewers, with visible homelessness, noise, and no on-site parking, pushing travelers to pricier or inconvenient nearby lots. Expect a no-frills, well-located base best for budget-focused short stays.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are basic, and there is no on-site parking; guests rely on nearby paid lots that can be expensive or inconvenient.
Related guest reviews
10
Lindsy
Jul 4, 2024
·
Stayed 1 night
Check in was easy and pleasant. The wonderful lady at the front went a bit over and beyond finding us secure parking in the area as this specific hotel does not have its own parking. All the staff seem to be so friendly.
Check in was easy and pleasant. The wonderful lady at the front went a bit over and beyond finding us secure parking in the area as this specific hotel does not have its own parking. All the staff seem to be so friendly.
8
Jss Yft
Aug 8, 2025
·
Stayed 2 nights
It worths the price. Very close to market and parlament. I would just be aware that it doesn't have parking, but for 30 or 40 you have a public one just besides to the building, and, unfortunately, between hotel and market, you'll find the street very dirty and with many homeless.
It worths the price. Very close to market and parlament. I would just be aware that it doesn't have parking, but for 30 or 40 you have a public one just besides to the building, and, unfortunately, between hotel and market, you'll find the street very dirty and with many homeless.
6
Fariba
Jul 21, 2025
·
Stayed 2 nights
The property does not have any parking and we received a ticket for parking in the nearby parking.
The property does not have any parking and we received a ticket for parking in the nearby parking.
6
Andy
Jul 8, 2024
·
Stayed 2 nights
The bed were very uncomfortable, they are definitely not suitable for my husband he is a big muscular man! Also the parking is really bad not sure how safe our car was and we ended up having to pay $51 in parking for two days! There should be some kind of parking deal for people staying here
The bed were very uncomfortable, they are definitely not suitable for my husband he is a big muscular man! Also the parking is really bad not sure how safe our car was and we ended up having to pay $51 in parking for two days! There should be some kind of parking deal for people staying here
10
anton
Aug 10, 2024
·
Stayed 2 nights
We always stay in student housing in summer. Friendly staff. Don't expect Hotel level service, for that stay in a Hotel. There is a parking lot next to the residence which has insane parking fees and timings.
We always stay in student housing in summer. Friendly staff. Don't expect Hotel level service, for that stay in a Hotel. There is a parking lot next to the residence which has insane parking fees and timings.
4
Argha
Aug 15, 2023
·
Stayed 2 nights
Rooms were not as good as shown in the pictures, lights were pretty low, could not adjust the air condition through out the stay. Water was not coming properly from the bathroom basin and was making huge noise. Parking was mentioned at $10 per day but over night parking was much costly , had to pay nearly $50 for the parking for the whole stay.
Rooms were not as good as shown in the pictures, lights were pretty low, could not adjust the air condition through out the stay. Water was not coming properly from the bathroom basin and was making huge noise. Parking was mentioned at $10 per day but over night parking was much costly , had to pay nearly $50 for the parking for the whole stay.
4
Tina
Jun 9, 2024
·
Stayed 3 nights
No parking available. The neighborhood is convenient but unsaf.
No parking available. The neighborhood is convenient but unsaf.
2
SAHADEV
Jun 19, 2024
·
Stayed 1 night
parking not available is huge issue and on the top of that staff don’t tell where we can park near by .. shame..
parking not available is huge issue and on the top of that staff don’t tell where we can park near by .. shame..
4
Ralph
Jul 8, 2024
·
Stayed 2 nights
Pas de stationnement!
Pas de stationnement!
8
Princess
Aug 5, 2025
·
Stayed 2 nights
Continental breakfast included, nice beds, desks , fridge and microwave was great. The property location was pretty close to everything. It has no parking which sucks and the parking lot next to it jas a terrible pricing system. My bf had to wake up at 12am and then 5am to top up the parking or risk getting towed. The property was definitely not in the best state. The sink had some damage and the waterflow due to the faucet was basically gushing. You had to only pull up the faucet handle a little bit. The shower head was not a stream but more like water falling from rocks. Giving globs of water. It still worked though and the bathroom had a wet towels that haven't dried in a few days smell. For what I paid, it was still pretty good.
Continental breakfast included, nice beds, desks , fridge and microwave was great. The property location was pretty close to everything. It has no parking which sucks and the parking lot next to it jas a terrible pricing system. My bf had to wake up at 12am and then 5am to top up the parking or risk getting towed. The property was definitely not in the best state. The sink had some damage and the waterflow due to the faucet was basically gushing. You had to only pull up the faucet handle a little bit. The shower head was not a stream but more like water falling from rocks. Giving globs of water. It still worked though and the bathroom had a wet towels that haven't dried in a few days smell. For what I paid, it was still pretty good.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many describe rooms as clean, while others report missed housekeeping, dirty bathrooms, or occasional odors and trash left from prior guests. Maintenance-related issues sometimes affect perceptions of cleanliness.
Related guest reviews
10
nicole
Aug 8, 2025
·
Stayed 1 night
Very clean property, quick and easy check in/out, nice continental breakfast - close to everything!
Very clean property, quick and easy check in/out, nice continental breakfast - close to everything!
4
Aparna
Aug 14, 2025
·
Stayed 2 nights
I would not recommend at all. Staff were not friendly at all and room was not cleaned (empty Starbucks cup on floor). Our Air conditioner leaked so I used one of the towels to mop up the water. This was around 5pm. They sent someone at midnight and despite asking 5 times wouldn’t give me another towel. Finally next day their solution to the leaky air conditioner was to put a recycling bin under it to catch the water. We has service dogs with us and we were harassed about them after each shift change. Keys did not work, and the area is full of unhoused. Stay only if you can’t afford anything else.
I would not recommend at all. Staff were not friendly at all and room was not cleaned (empty Starbucks cup on floor). Our Air conditioner leaked so I used one of the towels to mop up the water. This was around 5pm. They sent someone at midnight and despite asking 5 times wouldn’t give me another towel. Finally next day their solution to the leaky air conditioner was to put a recycling bin under it to catch the water. We has service dogs with us and we were harassed about them after each shift change. Keys did not work, and the area is full of unhoused. Stay only if you can’t afford anything else.
4
Jacob
Jun 8, 2025
·
Stayed 1 night
I was assigned a room that had not been cleaned after the previous guest left. When I brought up this issue at the front desk, I was told this was not a unique case at the property. As such, it was hard to trust whether anything was clean here.
I was assigned a room that had not been cleaned after the previous guest left. When I brought up this issue at the front desk, I was told this was not a unique case at the property. As such, it was hard to trust whether anything was clean here.
4
Amanda
Jun 24, 2024
·
Stayed 3 nights
The room was prepared in a rush. There were juice stains on the floor from previous guests, and it overall felt not clean. This was confirmed when I saw some cockroaches on the ceiling in the hallway. I had to ask for additional towels, which were handed to me without any real cleanliness protocols. My bathroom was broken in many ways, and several customers were complaining about their water not working in the lobby, with no refund option provided. Several things in my room were broken, smelt bad, and the TV did not work.
The room was prepared in a rush. There were juice stains on the floor from previous guests, and it overall felt not clean. This was confirmed when I saw some cockroaches on the ceiling in the hallway. I had to ask for additional towels, which were handed to me without any real cleanliness protocols. My bathroom was broken in many ways, and several customers were complaining about their water not working in the lobby, with no refund option provided. Several things in my room were broken, smelt bad, and the TV did not work.
2
Ghyslain
Jul 15, 2025
·
Stayed 4 nights
Chambre et salle de bain extrême sale
Chambre et salle de bain extrême sale
8
Laura
Jul 5, 2025
·
Stayed 2 nights
Clean budget accommodation, close to Rideau Centre and canal. Great staff. Large rooms.
Clean budget accommodation, close to Rideau Centre and canal. Great staff. Large rooms.
10
Stuart
Aug 10, 2025
·
Stayed 1 night
The hotel was conveniently located to attractions, shopping and public transit. The room was clean and comfortable. The only problem was that the TV set was not working. But because I was staying overnight and was out most of the time, it didn't make a difference. And the continental breakfast was perfect.
The hotel was conveniently located to attractions, shopping and public transit. The room was clean and comfortable. The only problem was that the TV set was not working. But because I was staying overnight and was out most of the time, it didn't make a difference. And the continental breakfast was perfect.
6
Marie-Pierre
May 27, 2024
·
Stayed 1 night
Room was ok but the bathroom was not super clean. Beds were not really comfortable but for a one night stay it was ok .
Room was ok but the bathroom was not super clean. Beds were not really comfortable but for a one night stay it was ok .
4
Osasenaga
Jul 10, 2025
·
Stayed 3 nights
First day we checked in, there was garbage in the room. Sink in the bathroom wasn’t working and the shower had little pressure
First day we checked in, there was garbage in the room. Sink in the bathroom wasn’t working and the shower had little pressure
2
Gary
Aug 3, 2025
·
Stayed 1 night
Staff is friendly, however we found mold on the ceiling. Every other apsects of the room was clean though.
Staff is friendly, however we found mold on the ceiling. Every other apsects of the room was clean though.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are dorm-style and very basic; mattresses are often described as hard or sagging, with occasional issues like noisy or malfunctioning AC, limited lighting/outlets, and TVs not working. Some guests found the rooms spacious with effective AC.
Related guest reviews
10
Ryan
Aug 9, 2025
·
Stayed 2 nights
Great views and affordable prices. Just a few things, you need to request a hair dryer. Housekeeping is dependent on how long your stay is. Bed is springs based sags. Good AC and very roomy.
Great views and affordable prices. Just a few things, you need to request a hair dryer. Housekeeping is dependent on how long your stay is. Bed is springs based sags. Good AC and very roomy.
6
Marguerite
May 30, 2025
·
Stayed 1 night
TV in unit didn't work, beds uncomfortable.. Breakfast was good.
TV in unit didn't work, beds uncomfortable.. Breakfast was good.
4
Mavrick
Aug 4, 2025
·
Stayed 3 nights
A/c too cold and too loud. Weird room structure. Bed not too comfy.
A/c too cold and too loud. Weird room structure. Bed not too comfy.
4
Amanda
Jun 24, 2024
·
Stayed 3 nights
The room was prepared in a rush. There were juice stains on the floor from previous guests, and it overall felt not clean. This was confirmed when I saw some cockroaches on the ceiling in the hallway. I had to ask for additional towels, which were handed to me without any real cleanliness protocols. My bathroom was broken in many ways, and several customers were complaining about their water not working in the lobby, with no refund option provided. Several things in my room were broken, smelt bad, and the TV did not work.
The room was prepared in a rush. There were juice stains on the floor from previous guests, and it overall felt not clean. This was confirmed when I saw some cockroaches on the ceiling in the hallway. I had to ask for additional towels, which were handed to me without any real cleanliness protocols. My bathroom was broken in many ways, and several customers were complaining about their water not working in the lobby, with no refund option provided. Several things in my room were broken, smelt bad, and the TV did not work.
8
Helen
May 24, 2024
·
Stayed 1 night
Generally I would say it is good, clean and spacious, with basic hotel items. I am just wondering why one of the mattresses is firm, another one is too soft to sleep. And there is no electrical kettle in the room, which is not convenient with us.
Generally I would say it is good, clean and spacious, with basic hotel items. I am just wondering why one of the mattresses is firm, another one is too soft to sleep. And there is no electrical kettle in the room, which is not convenient with us.
8
Aruesiri
Jun 5, 2025
·
Stayed 1 night
This suite had good facilities in proper condition and clean. The staff was polite, fast and answered promptly. But, the location of the power outlets was placed poorly in the room.
This suite had good facilities in proper condition and clean. The staff was polite, fast and answered promptly. But, the location of the power outlets was placed poorly in the room.
8
Chaehyeon
Jun 24, 2025
·
Stayed 6 nights
First, things first, you have to understand, you get what you paid for. It's a downtown property for a bargain price. Deals don't get much better than this for convenience and price. With that in mind, it's not that bad for the price, considering it's located right in downtown Ottawa with lots of interesting places and endless choice of restaurants in walking distance. There's a parking lot beside the hotel entrance, but it's pay parking. As for the suite itself, it's old and there's wear on many things, though still usable. Never had deal breaking issues, just minor inconveniences. For minimal packers, they provide some tissues, towels, soap, bodywash, shampoo, and conditioner. Bring your own toothbrush and toothpaste. Highly recommend packing slippers instead. Complimentary breakfast was alright too. It's no continental breakfast. There's your usual breakfast pastries, cereal, coffee, fruits, yogurt, juice, and there's practically no limit. I made like 3 trips from the buffet to my room with as much as I can carry and the staff didn't mind. Oops! I accidentally wrote an essay again. Anyways, if you have any issues like your flight or drive arriving past midnight, just call them and let them know, they let me in at like 4am.
First, things first, you have to understand, you get what you paid for. It's a downtown property for a bargain price. Deals don't get much better than this for convenience and price. With that in mind, it's not that bad for the price, considering it's located right in downtown Ottawa with lots of interesting places and endless choice of restaurants in walking distance. There's a parking lot beside the hotel entrance, but it's pay parking. As for the suite itself, it's old and there's wear on many things, though still usable. Never had deal breaking issues, just minor inconveniences. For minimal packers, they provide some tissues, towels, soap, bodywash, shampoo, and conditioner. Bring your own toothbrush and toothpaste. Highly recommend packing slippers instead. Complimentary breakfast was alright too. It's no continental breakfast. There's your usual breakfast pastries, cereal, coffee, fruits, yogurt, juice, and there's practically no limit. I made like 3 trips from the buffet to my room with as much as I can carry and the staff didn't mind. Oops! I accidentally wrote an essay again. Anyways, if you have any issues like your flight or drive arriving past midnight, just call them and let them know, they let me in at like 4am.
6
Dinesh
Aug 4, 2025
·
Stayed 1 night
Mattress needs to be upgraded, it's spring mattress and not comfortable.
Mattress needs to be upgraded, it's spring mattress and not comfortable.
8
Princess
Aug 5, 2025
·
Stayed 2 nights
Continental breakfast included, nice beds, desks , fridge and microwave was great. The property location was pretty close to everything. It has no parking which sucks and the parking lot next to it jas a terrible pricing system. My bf had to wake up at 12am and then 5am to top up the parking or risk getting towed. The property was definitely not in the best state. The sink had some damage and the waterflow due to the faucet was basically gushing. You had to only pull up the faucet handle a little bit. The shower head was not a stream but more like water falling from rocks. Giving globs of water. It still worked though and the bathroom had a wet towels that haven't dried in a few days smell. For what I paid, it was still pretty good.
Continental breakfast included, nice beds, desks , fridge and microwave was great. The property location was pretty close to everything. It has no parking which sucks and the parking lot next to it jas a terrible pricing system. My bf had to wake up at 12am and then 5am to top up the parking or risk getting towed. The property was definitely not in the best state. The sink had some damage and the waterflow due to the faucet was basically gushing. You had to only pull up the faucet handle a little bit. The shower head was not a stream but more like water falling from rocks. Giving globs of water. It still worked though and the bathroom had a wet towels that haven't dried in a few days smell. For what I paid, it was still pretty good.
2
alencar
Jul 20, 2025
·
Stayed 1 night
Chambre avec presque aucune structure, même pas une table de chevet à côté du lit, une seule lumière murale, matelas inconfortável, lit mauvais. J’ai déjà séjourné dans des motels en bord de route qui étaient plus confortables.
Chambre avec presque aucune structure, même pas une table de chevet à côté du lit, une seule lumière murale, matelas inconfortável, lit mauvais. J’ai déjà séjourné dans des motels en bord de route qui étaient plus confortables.
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AI-generated summary based on recent guest reviews
Service
Many guests praise the friendly, student-run front desk and smooth check-in, but responsiveness and problem resolution vary. Reports include delayed maintenance, inconsistent housekeeping, and occasional check-in or key card issues.
Related guest reviews
10
Faraneh
Sep 3, 2025
·
Stayed 1 night
The staff were amazing!!! I wasnt feeling very well and they let me check out a bit later without any hassles. I wouod definitely stay here again.
The staff were amazing!!! I wasnt feeling very well and they let me check out a bit later without any hassles. I wouod definitely stay here again.
10
Chris
Aug 17, 2024
·
Stayed 4 nights
The rooms are very basic but clean. The front desk ladies were amazing. Our television didn’t work, and I expressed that my partner would be working and I would be staying most of the time in the room and would need television. She had the technician come and look but couldn’t fix it. She then looked at their other properties and moved us to the property on campus, which was a two bedroom suite. She went above and beyond to accommodate me. Not to mention when we first got there it was 10:30, and she had us come back at 12 pm so we could check in early instead of at 4pm. The staff are amazing at this location and the campus location. Would definitely recommend both locations. The Rideau is right across from a lcbo so yes there are homeless people hanging out but they don’t bother anyone. The campus location was very safe.
The rooms are very basic but clean. The front desk ladies were amazing. Our television didn’t work, and I expressed that my partner would be working and I would be staying most of the time in the room and would need television. She had the technician come and look but couldn’t fix it. She then looked at their other properties and moved us to the property on campus, which was a two bedroom suite. She went above and beyond to accommodate me. Not to mention when we first got there it was 10:30, and she had us come back at 12 pm so we could check in early instead of at 4pm. The staff are amazing at this location and the campus location. Would definitely recommend both locations. The Rideau is right across from a lcbo so yes there are homeless people hanging out but they don’t bother anyone. The campus location was very safe.
10
Lindsy
Jul 4, 2024
·
Stayed 1 night
Check in was easy and pleasant. The wonderful lady at the front went a bit over and beyond finding us secure parking in the area as this specific hotel does not have its own parking. All the staff seem to be so friendly.
Check in was easy and pleasant. The wonderful lady at the front went a bit over and beyond finding us secure parking in the area as this specific hotel does not have its own parking. All the staff seem to be so friendly.
6
Nadeyda
Aug 15, 2025
·
Stayed 1 night
The staff needs additional training in customer service, particularly the two individuals who worked the night shift on August 3rd.
The staff needs additional training in customer service, particularly the two individuals who worked the night shift on August 3rd.
10
Michael
Aug 5, 2025
·
Stayed 4 nights
Had an excellent stay Bed was comfortable. Staff were super friendly. I would stay there again.
Had an excellent stay Bed was comfortable. Staff were super friendly. I would stay there again.
8
Selvanayagam
Aug 18, 2025
·
Stayed 1 night
The students manning the reception were excellent and very knowledgeable and client friendly. Room was in much better shape than I expected based on the reviews I read before I booked . Overall good experience for a budget concious client. May the city council should do a better job finding shelter space for the homeless around the residence.
The students manning the reception were excellent and very knowledgeable and client friendly. Room was in much better shape than I expected based on the reviews I read before I booked . Overall good experience for a budget concious client. May the city council should do a better job finding shelter space for the homeless around the residence.
6
Oleksandr
Jul 15, 2025
·
Stayed 5 nights
We stayed at this hotel for 5 days, and they only cleaned our room for the first time on the fourth day. That’s unacceptable for any hotel. There was no communication, no explanation — just bad service. I would not stay here again.
We stayed at this hotel for 5 days, and they only cleaned our room for the first time on the fourth day. That’s unacceptable for any hotel. There was no communication, no explanation — just bad service. I would not stay here again.
10
Nyasha
Jun 10, 2025
·
Stayed 4 nights
Second year staying at this property. Was a great stay last time, and did not disappoint this year. Staff was very friendly! Perfect location for everything that I needed. Will be back again next year.
Second year staying at this property. Was a great stay last time, and did not disappoint this year. Staff was very friendly! Perfect location for everything that I needed. Will be back again next year.
8
Jose
May 25, 2024
·
Stayed 1 night
The first room we got was not good had a bad smell and A/C was not working, but the people were very nice and they made sure to change us to a new room which was a lot better, clean and AC working their customer service was very good overall a good place to stay downtown
The first room we got was not good had a bad smell and A/C was not working, but the people were very nice and they made sure to change us to a new room which was a lot better, clean and AC working their customer service was very good overall a good place to stay downtown
2
Puja
Aug 3, 2025
·
Stayed 1 night
I was woken by the hotel staff more than 4 times during the night starting at 1246 in the night. I couldn’t sleep during the night. There was water leaking and they kept on coming to take pictures of the room and look at the leakage. I should be refunded my stay as it was very disturbing.
I was woken by the hotel staff more than 4 times during the night starting at 1246 in the night. I couldn’t sleep during the night. There was water leaking and they kept on coming to take pictures of the room and look at the leakage. I should be refunded my stay as it was very disturbing.
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AI-generated summary based on recent guest reviews
Location
Central, walkable location near Parliament Hill, ByWard Market, and transit is a major plus. However, numerous reviews mention visible homelessness, street noise, and a rough feel immediately around the property.
Related guest reviews
6
Paul
May 30, 2025
·
Stayed 4 nights
The property is in a very bad area. There was open drug use on the sidewalk and people unconscious everywhere. The building seemed secure but it was inconvenient to get in after 10 pm because of the security measures. Housekeeping visited my floor everyday for the week I stayed but I don't think they entered my room. Fortunately it was just me and the room didn't require daily attention. The room was fine but very austere. The main issue was the area which was very sketchy.
The property is in a very bad area. There was open drug use on the sidewalk and people unconscious everywhere. The building seemed secure but it was inconvenient to get in after 10 pm because of the security measures. Housekeeping visited my floor everyday for the week I stayed but I don't think they entered my room. Fortunately it was just me and the room didn't require daily attention. The room was fine but very austere. The main issue was the area which was very sketchy.
8
Anna
Aug 18, 2025
·
Stayed 3 nights
Simple, but adequate accommodations, with healthy breakfast, just 10 minutes walk to the main City attractions. Twice cheaper than other higher end hotels in the area.
Simple, but adequate accommodations, with healthy breakfast, just 10 minutes walk to the main City attractions. Twice cheaper than other higher end hotels in the area.
8
Suzette
May 20, 2025
·
Stayed 2 nights
Property was fine. Staff helpful and the room was clean. The area around the hotel was dirty, lots of homeless people and drug use. It did not feel safe, even during the day.
Property was fine. Staff helpful and the room was clean. The area around the hotel was dirty, lots of homeless people and drug use. It did not feel safe, even during the day.
10
raphael
Jul 27, 2025
·
Stayed 1 night
Great location and close to everything
Great location and close to everything
10
Ramin
Jul 11, 2024
·
Stayed 2 nights
Downtown location.
Downtown location.
8
Jss Yft
Aug 8, 2025
·
Stayed 2 nights
It worths the price. Very close to market and parlament. I would just be aware that it doesn't have parking, but for 30 or 40 you have a public one just besides to the building, and, unfortunately, between hotel and market, you'll find the street very dirty and with many homeless.
It worths the price. Very close to market and parlament. I would just be aware that it doesn't have parking, but for 30 or 40 you have a public one just besides to the building, and, unfortunately, between hotel and market, you'll find the street very dirty and with many homeless.
8
Rock
Aug 9, 2025
·
Stayed 2 nights
The location is perfect. But it's at downtown area and there are homeless people around.
The location is perfect. But it's at downtown area and there are homeless people around.
8
BRUNO
Jul 29, 2025
·
Stayed 2 nights
Hotel très bien situé et propre. Petit déjeuné simple mais suffisant et pratique. Mais attention, c est bruyant, on entend beaucoup les bruits de l extérieur, matelas pas terrible et beaucoup de drogués/zombies autour de l hôtel. Prix correct pour un hotel de centre ville, personnel très sympathique.
Hotel très bien situé et propre. Petit déjeuné simple mais suffisant et pratique. Mais attention, c est bruyant, on entend beaucoup les bruits de l extérieur, matelas pas terrible et beaucoup de drogués/zombies autour de l hôtel. Prix correct pour un hotel de centre ville, personnel très sympathique.
8
Audrey
Jun 25, 2024
·
Stayed 2 nights
I was pleasantly surprised with my stay at the Rideau Residence. The location is right downtown, the room was very clean and comfortable. It was great to have a fridge, private washroom and air conditioning. On the down side, the noise from the street is loud. I suggest keeping the AC on at night to mask the noise. It's also noisy when other guests are coming in late at night. There is ZERO sound proofing from neighboring rooms or the hallway. I would absolutely stay at the Rideau Residence again but I will never park my car in the sketchy lot next door. My car was broken into (window smashed) and belongs stolen. The residence is great but do yourself a favour and find some indoor parking elsewhere.
I was pleasantly surprised with my stay at the Rideau Residence. The location is right downtown, the room was very clean and comfortable. It was great to have a fridge, private washroom and air conditioning. On the down side, the noise from the street is loud. I suggest keeping the AC on at night to mask the noise. It's also noisy when other guests are coming in late at night. There is ZERO sound proofing from neighboring rooms or the hallway. I would absolutely stay at the Rideau Residence again but I will never park my car in the sketchy lot next door. My car was broken into (window smashed) and belongs stolen. The residence is great but do yourself a favour and find some indoor parking elsewhere.
6
Lorna
Jun 14, 2024
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Stayed 1 night
The location was excellent, very close to many downtown attractions, but the parking lot right next door had garbage strewn about and there were vagrants hanging about with their shopping carts. Even right outside the door to the hotel there were groups hanging about sitting or laying on the ground.
The location was excellent, very close to many downtown attractions, but the parking lot right next door had garbage strewn about and there were vagrants hanging about with their shopping carts. Even right outside the door to the hotel there were groups hanging about sitting or laying on the ground.
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AI-generated summary based on recent guest reviews
Dining
Included continental breakfast is convenient but basic, typically bread, cereal, yogurt, fruit, and pastries; quality and variety vary by day. Some guests enjoyed it, while others found it limited or poor.
Related guest reviews
8
Freda
Jun 6, 2025
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Stayed 1 night
It was a great option if you want to save some money. Clean, basic accommodations. The breakfast included a lot of options.
It was a great option if you want to save some money. Clean, basic accommodations. The breakfast included a lot of options.
8
Lindsay A
Aug 2, 2025
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Stayed 4 nights
Everything was very basic as it is a dorm room. You can ask for a hair dryer. A lamp in the room would have been nice as the only light is when you come in. The room was quiet. Breakfast is very simple. The location is the best part. Walkable to many tourist places. Transportation from here was not great. There are food options close. Staff was friendly. For the price I would stay again.
Everything was very basic as it is a dorm room. You can ask for a hair dryer. A lamp in the room would have been nice as the only light is when you come in. The room was quiet. Breakfast is very simple. The location is the best part. Walkable to many tourist places. Transportation from here was not great. There are food options close. Staff was friendly. For the price I would stay again.
6
Sohail
Aug 1, 2025
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Stayed 1 night
The rooms were okay, if planning a budget trip it was a great place to stay. But bathrooms smelled a lot without using. And breakfast was all frozen stuff de frosted.
The rooms were okay, if planning a budget trip it was a great place to stay. But bathrooms smelled a lot without using. And breakfast was all frozen stuff de frosted.
6
Joyce
Jul 3, 2025
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Stayed 1 night
We have a good stay. The AC is a bit noisy, breakfast is just bread n cereal, other than that, it s a good choice.
We have a good stay. The AC is a bit noisy, breakfast is just bread n cereal, other than that, it s a good choice.
10
Stuart
Aug 10, 2025
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Stayed 1 night
The hotel was conveniently located to attractions, shopping and public transit. The room was clean and comfortable. The only problem was that the TV set was not working. But because I was staying overnight and was out most of the time, it didn't make a difference. And the continental breakfast was perfect.
The hotel was conveniently located to attractions, shopping and public transit. The room was clean and comfortable. The only problem was that the TV set was not working. But because I was staying overnight and was out most of the time, it didn't make a difference. And the continental breakfast was perfect.
10
Anita
Aug 6, 2025
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Stayed 3 nights
My husband and I had a very good time staying for three nights at Rideau Hotel. The customer service was very good and the staff were very friendly. We really loved the breakfast and the nice and clean eating area. We really recommend it.
My husband and I had a very good time staying for three nights at Rideau Hotel. The customer service was very good and the staff were very friendly. We really loved the breakfast and the nice and clean eating area. We really recommend it.
8
Balvinder K
Aug 11, 2025
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Stayed 4 nights
The breafast wasn't good.
The breafast wasn't good.
8
Nuha
Aug 29, 2025
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Stayed 1 night
The hotel was nice and the location was convenient, but the breakfast was disappointing. The options were limited and the quality wasn’t as good as expected. Everything else about the stay was fine, but the breakfast definitely needs improvement.
The hotel was nice and the location was convenient, but the breakfast was disappointing. The options were limited and the quality wasn’t as good as expected. Everything else about the stay was fine, but the breakfast definitely needs improvement.
6
loreto
Jun 26, 2025
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Stayed 3 nights
Convenient, but breakfast not so good, not much selection
Convenient, but breakfast not so good, not much selection
6
Hui
May 23, 2025
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Stayed 1 night
Excellent location—within walking distance to Parliament Hill, ByWard Market, and the surrounding areas. The room was clean, and the staff were courteous and helpful. However, the breakfast had very limited options—only bread, cereal, muffins, and yogurt—and it was so crowded that we couldn't find a place to sit and eat.
Excellent location—within walking distance to Parliament Hill, ByWard Market, and the surrounding areas. The room was clean, and the staff were courteous and helpful. However, the breakfast had very limited options—only bread, cereal, muffins, and yogurt—and it was so crowded that we couldn't find a place to sit and eat.
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FAQs about Rideau Residence University of Ottawa
Is parking available at the property?
Nearby parking is available at a cost of CAD 27 per day, located just 49 feet away from the hotel. Reservations are not required.
What type of breakfast is offered and when is it served?
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM, and check-out is at 10:30 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance to arrange this.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Ottawa, just a 4-minute walk from the University of Ottawa and a 9-minute walk from Byward Market Square. It is also 0.5 miles from Rideau Canal and Rogers Centre Ottawa.
What are the policies for guests staying with children?
Children are welcome at the property, and kids can stay for free up to a certain age, although the minimum age for free stays is not specified.
Have a question?
Instant AI responses are based on hotel information
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- Guests can access their rooms with a mobile device.
- Nearby parking fee: CAD 27 per day (49 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free Wi-Fi
Casino
Elevator / Lift
Bicycle Rental
Scooter/Moped Rentals on site
Vending Machines
General
Vending Machines
Free Breakfast
Smoke-Free Property
Not Wheelchair Accessible
Elevator Access (Wheelchair Accessible)
Activities
Casino
Services
Elevator / Lift
Bicycle Rental
24-Hour Front Desk
Parking
Scooter/Moped Rentals on site
Internet
Free Wi-Fi