Mukarnas Taksim Hotel

The wifi is terrible. It cuts off and very slow.

Rooms were nice and clean, breakfast was pretty good, staff was very courteous and helpful. The terrible thing was transportation. The hotel was very prompt to collect money at check-in for return trip to the airport. We were ready 30 minutes before the scheduled time. Transportation didnt show up till 40 minutes after. Staff kept on making excuses. We were 1 full hour late to the airport. Really bad experience, not worth the money or last minute worry.

A bit overrated on Expedia initially. Good location very walkable from airport bus. Shopping/dining/metro nearby. However, jacuzzi not working. Sauna was a storage room. These were the reasons why I chose this property and was very disappointed about the relatively false advertising on the Expedia pictures. Absolutely no VIP perks. Discount offered on overpriced excursions essentially useless

Die Unterkunft ist super. Alles vorhanden was man braucht. Der Shuttle vom Flughafen und zurück hat super geklappt, war über das Hotel gebucht. Alle sehr freundlich von der Rezeption bis zum Servicepersonal. Nicht zu vergessen die Zimmerreinigung. Dafür gab es Trinkgeld. Wir kommen wieder.

Overall great stay! Quiet and very convenient location. Delicious breakfast. Wonderful service. Rooms were slightly smaller than appear on the photos. Gym is ok, you can do basic workout. Don’t count on Sauna, it’s packed with spare hotel inventory. Would rate 4.5/5

Good location, decent breakfast and very responsive front desk on WhatsApp. If you use their airport transfer, ensure you bring cash to pay for it. The gym wasn’t much, and in fact, it doubled as the linen ironing room when I was there, so I was working out beside a lady ironing lol. Don’t bother getting the balcony room. It faces a sketch alley and other buildings. No upgrades or anything for Expedia Gold/VIP, so don’t expect that.

Exceptional Breakfast, specially breakfast servers very friendly, the hotel arranged me airport drop off. Very clean hotel and room. reception staff very helpful. Will recommend to anyone who wants to stay in safe and convenient location close to transit and metro station. Very Happy with the stay. 🙂

Was very disappointed with my stay. The staff English was poor. The night guy didn’t seem helpful because he wasn’t fluent in English and charged me £42 for the transportation which was terrible because i waited so long in the cold for my driver to come. Wasn't drivers fault but the system. Terrible. Room was big but bathroom was so small. Also as a Muslim country you expect toilet facilities to be in line with our faith but No. English toilet, no good for me. Breakfast was good! They had my luggage at the main reception which is not safe at all. You just have to trust the reception guy. No ticket/ receipt given for my luggage too.

L'hôtel est situé dans le quartier européen où sont situés toutes les boutiques françaises et européennes. Il y a de nombreux restaurants et bureaux de change à proximité. L'hôtel propose le petit déjeuner en self service. Le personnel est charmant, prévenant. Ayhan et Goode nous servent et réservent du café et jus encore et encore. Le seul bémol est que leur service de transfert à l'aéroport est payant et très cher en comparaison au prix d'une course de taxi Paris Orly France.

Everything was perfect, the cleanliness, staff, breakfast choice and location. All staff were great by special mention for Muzaffer and Ayhan for looking up during breakfast they were extremely helpful and responsive. Only area for improvement is the transport to and from the airport. They only offered the option of a large van at a cost of 1100 lire so I had to search around for a taxi with whom I negotiated a fixed price of 550 lire.

Yabancı Turistler için uygun bir otel , otopark yok, ulaşım olarak valiz taşımak zorundasınız . Tv sistemi kötü , dışarıdan çok gürültü var . Çalışanlar genel olarak ilgili. Temizlik genel olarak iyi. Ortak kullanım alanlarında rutubet kokusu fazla .

The hotel is absolutely clean, the staff are very professional. The breakfast was fantastic and overall, it was a very pleasant experience. I highly recommend this hotel.

VIP会員特典で無料でアップグレードしていただいたことには大変感謝しております。スタッフの方々のサービス、朝食の内容、立地などはどれも素晴らしく満足のいくものでした。 しかし、アサインされたお部屋がコネクティングルームだったことが影響してか、滞在環境は最悪と言わざるを得ませんでした。禁煙室を予約したにもかかわらず、隣室からのタバコの臭いが部屋の中にまで充満し、話し声などの騒音も筒抜けでした。 特に、翌朝が早かったにもかかわらず、深夜2時前に隣人が帰宅してタバコを吸い始めたため、その臭いで目が覚めてしまいました。あまりの臭さに耐えきれず、冬の寒い中、送風をつけて窓を開けて寝るしかありませんでしたが、外の騒音と寒さで結局リラックスはできず、睡眠不足のままチェックアウトとなりました。 禁煙ルームをリクエストしている以上、構造上の問題（隙間など）や運用面での配慮を強く求めます。その他のサービスが素晴らしいだけに、非常に残念な滞在となりました。

The hotel insist on offering a basement room for rental. This room should be against building code and should not be rented to guests. The sewage scent will rip you out of your sleep early morning, and if that doesn't wake you up, then the noise and food scent from the neighboring kitchen and breakfast restaurant will do so. This is all next to each other, and for some reason, when the kitchen starts operating, so too does the sewage scent. The scents all mix together. We checked in at about midnight, went to get food, came back to the room after 1am, unpacked, showered, got some tea and got to bed at about 3am. By 7am the sewage-septic scent hit us heavily out of sleep. We called reception. The young man who came to help, climbed up on the dresser, opened the window at the top of the room (it opens to street level -noisy) and turned on the AC in bloody winter. He says the room needs to be aired, and we have a sewage scent because WE didn't let housekeeping in to air out the room. The nerve of him; considering we checked in just a few hours ago. All sleep was done for the day. They told us to pack up, and they would relocate us to another room later in the day after a guest checks out. We proceed to get dress, pack up, have breakfast, and might as well find a way to start our sleep-deprived day. After that things went well. The staff is otherwise exceptionally lovely and the new room was great. These are the only reasons I did not rate them a zero.

Extremely clean, staff is super professional, attentive and helpful

Had a great stay! Huge thanks to room attendants Cahide and Asli—they were friendly, professional, and kept everything spotless. The breakfast buffet was also fantastic, with a wide variety and fresh options every morning. Highly recommend!

Great Location. Got room on basement which has no windows no air circulation. At early morning had a bad smell coming from the plumbing.

The property is located in a side street away from the Taksim or Istiklal commotion. It is spotless clean and the staff are super friendly and accommodating. My housekeeper, Cahide, was wonderful; kind enough to fold all my clothes every day and restock. This is my second year staying at this hotel and I highly recommend it.

Friendly staff and very clean rooms. Housekeeping was amazing. Nice central location by Taksim Square.

De locatie is echt top. Je loopt de straat uit en je staat midden op de Istiklal Caddesi en vlakbij Taksim. Het hotel is niet luxe maar prima voor een stedentrip. Helaas stonk de badkamer wel heel erg naar riolering en was de wasbak verstopt. Wij hebben er 1 nacht doorgebracht. Dat was goed te doen.

O hotel é muito bem localizado, próximo ao principal calçadão de compras da cidade, que inicia na Praça Taksim. O café da manhã é muito bom, com ótimos queijos, ovos, pães quentinhos e deliciosas comidinhas turcas. O que deixou a desejar foi a cama: o colchão é muito macia, parece ser de molas de má qualidade.

Arrived at the hotel from airport around 6 p.m. Was given room on fifth floor. Just about the time I went to bed, 8 pm, bar/restaurant on directly across started with band and massive crowd singing. Eventually it worsened as people got drunk and became shouting, scream, stomping and the band. I asked Desk when it would cease and was told they would close at 12 midnight. At peak, there was al least 100 people in the place and noise level over the top. The Desk clerk told me he contacted the owner after 12 and he then said place would close 1 am. The crowed has lessened, it is near 1:30 am, and the people are still screaming, group singing, shouting.I This defeats purpose for my getting a room, as I needed sleep from experiencing jet lag and only stayed here to get sleep before going to a relative’s home. The staff at the hotel are kind, the food is great, the hotel is clean, but it cannot compensate for location directly across from uncivilized business with likeminded customers who disturb the entire neighborhood. I asked to change room and was told hotel rooms all full so there is not another option.

Det är andra gången vi bor på Mukarnas Taksim. Läget är mycket bra och även om det ligger nära Istiklal är rummet tyst. Rummet är rent och bekvämt. Personalen är trevlig och frukosten mycket fin. Vi kommer tillbaka igen.

VIP会員特典で無料でアップグレードしていただいたことには大変感謝しております。スタッフの方々のサービス、朝食の内容、立地などはどれも素晴らしく満足のいくものでした。 しかし、アサインされたお部屋がコネクティングルームだったことが影響してか、滞在環境は最悪と言わざるを得ませんでした。禁煙室を予約したにもかかわらず、隣室からのタバコの臭いが部屋の中にまで充満し、話し声などの騒音も筒抜けでした。 特に、翌朝が早かったにもかかわらず、深夜2時前に隣人が帰宅してタバコを吸い始めたため、その臭いで目が覚めてしまいました。あまりの臭さに耐えきれず、冬の寒い中、送風をつけて窓を開けて寝るしかありませんでしたが、外の騒音と寒さで結局リラックスはできず、睡眠不足のままチェックアウトとなりました。 禁煙ルームをリクエストしている以上、構造上の問題（隙間など）や運用面での配慮を強く求めます。その他のサービスが素晴らしいだけに、非常に残念な滞在となりました。

Amazing stay, although short. Spent two days here, excellent location close to Taksim Square and Istiklal Street. Service, staff and included breakfast was excellent. Room is a little cramped, but okay if you have small luggage.

Clean room but no proper blanket on the bed

Everything was great If they can have bigger beds it will be super

Excellent room in every aspect - one of the best stays in a very affordable room with high standards. Location is superb: very close to Taksim for super-cheap and efficient metro to/from airport, no need to carry luggage in hilly city centre, close to shops and all facilities and nightlife. Breakfast is standard and great. Room refurbished with lots of amenities that help. Cannot fault it. Highly recommend

Could hear the thump of club music even with the windows shut

Hotel is conveniently located right behind Istaklal street. Great location in just one minute you are on one of the busiest streets I like everything about the hotel except the room size, it’s pretty small hardly to walk in the room.

Front desk staff is not helpful neither friendly. Specially a lady who offered us some tours and when we told her we weren’t interested she changed her attitude. Breakfast is ok but some food seems to be in the fridge over some days and they didn’t look fresh. Staff in the restaurant is very polite and helpful.

Good location, excellent staff. Everyone is so welcoming and helpful. Breakfast is amazing and special mention to their breakfast staff Gozde and Ayhan they are very welcoming and sweet. Definitely staying again when I am back in Istanbul

We went to istanbul for a weekend away and booked this hotel Mukarnas Taksim . We did read the reviews online and they had very good score. The location fo this hotel is easy to find and the area there is one of the best places to visit. When we went there we had a warm welcome from the staff at reception desk. Reception staff spoke very good English and we had a good communication and understanding ( no language barrie). The rooms were clean and very good arranged. The hospitality was very good the staff did clean our rooms daily. The kitchen and dinning staff/ waiters were very good. The food was delicious, nice selections and varieties of food. They always looked after us and provided very good service. The hotel does find you taxi for pick up and drop off from airport with a very resonable price. The hotel staff was very friendly, communicative, ready to help for anything you ask. Wi-Fi is available at the hotel. We had a wonderful experice at Mukarnas Taksim hotel In future of we visit Istanbul we will be booking( name of the hotel) again. It did match and extended our expectation.

Exceptional Breakfast, specially breakfast servers very friendly, the hotel arranged me airport drop off. Very clean hotel and room. reception staff very helpful. Will recommend to anyone who wants to stay in safe and convenient location close to transit and metro station. Very Happy with the stay. 🙂

Staff was extremely rude. Would not allow my guest up even though reservation was for 2 people. They asked for his ID which he produced but still didn’t not let him up. I have never experienced such a rude front desk staff. Now way this hotel should be VIP.

I was going to give 5* to all the questions but the staff forgot to wake me up :)

This was my second time staying at Mukarnas Taksim, the service has really gone down in a matter of three years. The hotel is short of staff. The lady at reception kept on answering phones in the middle of our conversation without apologising. We were two families who stayed in different rooms, we had a baby with us. During check-in, we were rushed to our room as our baby was tired and was crying. Behind us, the lady at reception informed our friends that our baby was creating a lot of nuisance so she had to rush us first to our room without knowing they were our friends - not polite at all! I’ve stayed in quite a lot of hotels now, and by far this was my worst experience in terms of service. We kept on informing them that our toilet sink was blocked but no one payed any attention. In terms of what we liked during our stay, the location was a top-seller. It’s in great proximity to Taksim square with all the transportation routes (metro, bus, taxi) and the quickest to the IST airport. 5 min walk to Istiklal Street, 15 mins to Galata Tower, 20 min downhill walk to Kabatas Ferry port. A lot of restaurants and Burger King, McDonald’s, Dominos etc. The Breakfast service was AMAZING!!! 5 stars to Gozde, Ayhan whom I jokingly called Ayran (Turkeys famous yogurt drink). They really made us felt better than our stay at any other 5 star restaurant we stayed, offered us free Turkish coffee which normally costed 2 euros, always made sure our baby was comfortable and entertained us.

The hotel is centrally located in the Taksim area. Rooms are very comfortable and the staff is very nice and helpful. The breakfast buffet is excellent. Ayhan and Gozoe are on top of everything. Very attentive to our needs. They are great. I highly recommend Mukarnas Taksim Hotel. Keep up the good work.

This place is a gem! It is located in a quiet side street, very close to Taksim Square and the Metro. It has the friendliest staff I have ever seen. Gozde and Ayhan in the breakfast lounge, Sibel and Ahmet at the reception were simply wonderful. The cleaning staff were also wonderful. Beautiful clean room, wonderful shower and excellent breakfast. HIGHLY RECOMMENDED. A

Erogant attitude of the manager by bullying to the guests' complain

We loved it was 1 block from Taksim Square. The staff was excellent to work with. They had a strong command of english language. The free breakfast was the best. They had over 50 different food items. We had fresh squeezed orange juice. We had to head for the airport at 4 am. They arranged for a cab, and it was waiting at 4 am. We were returning from a Greek cruise, the hotel is just up the hill from the Cruise Port. We would definitely recommend this place, and are already looking forward to a return to Istanbul. This is a fantastic place.

Arrived at the hotel from airport around 6 p.m. Was given room on fifth floor. Just about the time I went to bed, 8 pm, bar/restaurant on directly across started with band and massive crowd singing. Eventually it worsened as people got drunk and became shouting, scream, stomping and the band. I asked Desk when it would cease and was told they would close at 12 midnight. At peak, there was al least 100 people in the place and noise level over the top. The Desk clerk told me he contacted the owner after 12 and he then said place would close 1 am. The crowed has lessened, it is near 1:30 am, and the people are still screaming, group singing, shouting.I This defeats purpose for my getting a room, as I needed sleep from experiencing jet lag and only stayed here to get sleep before going to a relative’s home. The staff at the hotel are kind, the food is great, the hotel is clean, but it cannot compensate for location directly across from uncivilized business with likeminded customers who disturb the entire neighborhood. I asked to change room and was told hotel rooms all full so there is not another option.

We stayed at the Mukarnas Taksim Hotel in april for four nights. The location was excellent! Close to the main shopping street, but still in a quiet small street. The staff was always happy. Ayhan and his colleagues made sure that we had an enjoyable start of the day with a lovely breakfast. You could hear noises from other rooms quite easily, that is the only negative feedback.

No sé en qué consistía el VIP access. Si lo he disfrutado, no me he enterado. Muy bien situado por proximidad a la plaza Taksim, pero en una calle interior bastante deteriorada. Buena relación calidad-precio.

Exceptional Breakfast, specially breakfast servers very friendly, the hotel arranged me airport drop off. Very clean hotel and room. reception staff very helpful. Will recommend to anyone who wants to stay in safe and convenient location close to transit and metro station. Very Happy with the stay. 🙂

Great location in the heart of Istanbul. Close to metro in Taksim Square. Lots of restaurants and shops nearby. Breakfast was a magnificent buffet of interesting items.

Excellent room in every aspect - one of the best stays in a very affordable room with high standards. Location is superb: very close to Taksim for super-cheap and efficient metro to/from airport, no need to carry luggage in hilly city centre, close to shops and all facilities and nightlife. Breakfast is standard and great. Room refurbished with lots of amenities that help. Cannot fault it. Highly recommend

Fair service, quick check in. Access to the hotel is difficult

The property is located in a side street away from the Taksim or Istiklal commotion. It is spotless clean and the staff are super friendly and accommodating. My housekeeper, Cahide, was wonderful; kind enough to fold all my clothes every day and restock. This is my second year staying at this hotel and I highly recommend it.

탁심광장 근처에 위치하고 있어서 공항버스를 타고 내려서 이동하기 편리합니다. 조식도 매우 깔끔하고 맛있어요. 이스티클랄 거리를 구경하기에 매우 좋은 호텔입니다.

The breakfast is amazing and waiters Gozde was an amazing girl. She gave us an excellent service. She is an asset for the MUKARANAS hotel.

Amazing breakfast, very close to Taksim Square and shops and restaurants. Staff very attentive and helpful. Gözde and Ayhan were lovely and went above and beyond at breakfast to make sure we got coffee/tea and had everything we needed for a nice breakfast. Would come here again.

Net hotel met schone kamers heerlijk bed en supervriendelijk personeel Het ontbijt is reden op zichzelf om dit hotel te boeken Echt heerlijk eten

Great location in the heart of Istanbul. Close to metro in Taksim Square. Lots of restaurants and shops nearby. Breakfast was a magnificent buffet of interesting items.

Adam Everything was OK. The property is clean and new, the stuff was good specially House keeper (Jahida) and the waitress lady and the guy I forget their name that they serve us within breakfast time they were friendly and humble. just one thing they have to fix it, some food was old, But the food was varied. ———- Her şey yolundaydı. Mülk temiz ve yeniydi, eşyalar iyiydi, özellikle ev sahibi (Jahida) ve garson kadın ve kahvaltı zamanında bize servis yapan adını unuttum adam, arkadaş canlısı ve mütevazıydı. Sadece düzeltmeleri gereken bir şey var, bazı yiyecekler eskiydi, Ama yemekler çeşitliydi.

Just 2 minutes walk to Taksim Square. Very clean and breakfast was the best.

The highlight is the service of the buffet and the quality and variety of the buffet.

L'hôtel est situé dans le quartier européen où sont situés toutes les boutiques françaises et européennes. Il y a de nombreux restaurants et bureaux de change à proximité. L'hôtel propose le petit déjeuner en self service. Le personnel est charmant, prévenant. Ayhan et Goode nous servent et réservent du café et jus encore et encore. Le seul bémol est que leur service de transfert à l'aéroport est payant et très cher en comparaison au prix d'une course de taxi Paris Orly France.

Fabulous breakfast with excellent food choices and authentic Turkish varieties. Excellent staff service as well, particularly from Ayhan and Gozde who went well above to offer detailed service to make this breakfast experience well above expectation! Thank you so much!

This hotel was very comfortable. The staff were extremely helpful and service minded. Especially the breakfast was a highlight during our stay. Ayhah and Gözde were wonderful during breakfast and ensured we had a great start and full stomachs before days full of exploring Istanbul.