Lionel Hotel Istanbul

Todo perfecto, habitaciones amplias y muy limpias. Una piscina y spa excelente y todo el personal super profesional y anable.

The breakfast was wonderful and the gym is the largest and most well equipped I’ve seen in a hotel

The gym was very nice and excellent customer service from Elif and Tanju. Thank you so much!

Super hôtel proche du metro nombreux bus . Piscine sauna hammam salle de sport...vraiment bien. Mention spécial pour Abdelkadi, a la réception, une gentillesse immense et super professionnel avec lui le mot problème n'existait pas il n'avait que des solutions. Merci encore

This property is clean with immaculate sports facilities the staff are great the stand out staff member Koray at reception & Damla at the cafe. These 2 people are amazing keep up the good work well done I can’t wait to return !

Stayed 6 nights. One of excellent stay experience there. There Suana steam bath services and SPA real good. Buffet breakfast was real delicious with so many choices. Room service and all other staff real Professional. Would like to stay there again if get chance to visit Istanbu.

On Arrival I was greeted by the receptionist a gentleman named Koray & I must say he was extremely helpful he helped me with all of my questions and inquiries. Koray was very helpful, knowledgable & extremely resourceful. Koray assisted me with connecting to the Wi-Fi he explained the timings of all the facilities and there locations the restaurant the cigar the gym and the swimming pool. Koray was extremely professional and very good at his job so thank you Koray. At the cafe I met a lady called Damla, Damla had great knowledge about the city and it’s navigation and public transport just like Koray. Damla had exceptional customer service skills she was very professional, Very helpful & very friendly these 2 members of staff went above and beyond I can’t thank them enough they made my stay extremely please take so thank you Koray & Damla. Now about the hotel. The lobby is to die for it is huge clean & exceptional 10/10 There is a split off the restaurant is all the way at the end of the lobby it has great staff great food and drink selections there is a variety for everyone and it’s very good food 10/10 On the other end of the lobby is the cafe a lady called Damla was running the cafe during my stay and it was exceptionally clean , Everything was laid out perfectly and neatly the coffee and juices were subliminal 10/10 well done Damla you can be very proud !!! The sports facilities are brilliant there’s something for everyone 10/10 I will be back very soon!

Hôtel parfait du rez-de-chaussée au septième étage mais par contre un gros bémol sur la piscine et les étages inférieurs qui sont très mal géré la piscine est dégueulasse elle est ouverte aux adhérents de la salle de sport qui ne font pas partie de l’hôtel Un vrai contraste entre le rez-de-chaussée est le septième Mérite un 5 étoiles Par contre la piscine et la salle de sport mérite ce qu’on peut mettre à une piscine du quartier donc pas d’étoile Je ne comprends pas qu’un tel hôtel de standing et besoin des adhérents de la salle de sport la piscine est petit il peut accueillir au maximum six ou Sept personnes Quand dimanche il y avait peut-être 20 gamins du quartier qui nager dans la piscine pour la plupart ne portait même pas demandé de bain et des shorts les adhérents de La salle de sport sort de la salle même pas ils nous prennent une douche qu’ils sont dans l’eau

My stay here was amazing, the room was clean and was well presented. The gym was very big and had everything that I needed, and spa area was very pleasant. The staff were very accommodating and welcoming from the moment I arrived. I would highly recommend this hotel, and special thanks to Misra and Elif for the smooth and quick check out. I will definitely be returning soon.

Fantastic stay in this hotel, we are a family with 2 kids, we had a very nice and confortable corner suite, breakfast was good, swimming pool is big enough, and there is a free sauna/hammam

Really enjoyed our stay at the hotel. It was clean, spacious, good breakfast offered.

Odalar çok temiz ve çalışanlar gayet naziklerdi

Great hotel, loved the people and how clean it was. The rooms are really big and spaces the workers there were excellent and very helpful

I will never recommend this property as the bathroom was filthy and the hotel needs an upgrade. Horrible carpets in the hotel.

En fremragende hotel, dog var rengøringen ikke i top, der lå brugte tandbørste under toiletvasken, samt brusenichen var gul i kanterne og i fugerne. Og jeg havde skrevet til hotellet om et røgfri værelset, men fik rygerværelse, det var nok det jeg var irriteret over, for de havde lovet mig det.

otel temizdi personel iyiydi

oda temiz personel güler yüzlü

Yatak çarşafların üstüne leke kalıntıları…çok kötü yastık kalitesi … saat 10 itibariyle odanızdan başka bir yerde çay yada su içmeniz bile zor…. Boş mini bar …. Odaların pencerelerini kirli … bi önceki misafirlerin banyo ve lavabo alanında kalan saç kalıntıları …. Vs …. Verilen hizmet fiyatı hak etmiyor..

The room was spotless. The stuff was super nice and courteous. Housekeeping was excellent.

I recently stayed at Lionel Hotel Istanbul and had a mixed experience. The hotel has a good location and offers decent service, but there were some issues that impacted my stay. While the staff was accommodating, there were cleanliness concerns, including dirty shoe prints in the bathroom and a hair found between the bed sheet and blanket. Housekeeping seemed inconsistent and could improve attention to detail. Additionally, the bathroom ventilation fan in my first room wasn’t working, and the bed configuration in that room caused disturbances due to sliding beds. On the positive side, the hotel did upgrade our room twice, and when we requested smaller pillows at 4 a.m., they responded. However, service was sometimes slow—for example, it took over two hours to receive drinking water after requesting it. Overall, this hotel offers medium-quality service. If you come with moderate expectations, it can still be a comfortable stay. I would recommend it, but not if you’re expecting top-tier luxury or flawless service.

Odayı tek büyük yataklı ayırtmama rağmen odam bana ayrı iki yataklı teslim edildi. Resepsiyona bilgi verdim. Yaklaşık yarım saat bekletildim ve iki ayrı yatağı birleştirerek saçma bir çözümle odayı teslim ettiler. Konaklamamın ikinci günüde ise sabah 9:10 da otelden çıktım ve akşam 17:00 gibi döndüğümde odamın temizlenmediğini gördüm. Resepsiyonda görüştüğüm hanımefendi bana odamın temizlenmesini istiyorsam sabah odadan çıkarken bilgi vermem gerektiğini söyledi. Böyle bir uygulamadan bilgim olmadığını ve hiçbir otelde böyle saçma bir uygulamanın en olmayacağını söylememe rağmen saat 16:00 dan sonra temizlik servislerinin olmadığını söyledi. Israr etmemin üzerine ilgileneğim deyip telefonu kapattı. Yaklaşık 35-40 dakika bekledim kimse gelmeyince tekrar resepsiyonu aradım. Telefona çıkan başka bir hanımefendiye durumu aktardım, bilginin olmadığını söyledi ve hemen temizlik servisini göndereceğini söyledi. Yaklaşık 15 dakika sonra oda temizliği görevi olmayan bir görevli hanımefendi geldi. Odayı onlara bıraktım. Yarım saat sonra odaya çıktım oda uydurma bir şekilde temizlenmişti. Oda havalandırılmamış, banyo aynı bırakılmış sadece havlular değiştirilmiş. Yatak ise bir gün önce kullandığım çarşaf sadece düzeltilmişti. Kesinlikle tavsiye etmiyorum. Resepsiyonda beklerken başka misafirlerin resepsiyonla tartışmalarına da tanık oldum. Kesinlikle konaklama yapmayın.

Big spacious room, economical rates, excellent restaurant. Frndly staff.

Odalar çok ferah ve geniş ve ses yalıtımı gayet güzeldi. Yemekleri de gayet lezzetli idi. Harika bir konaklamamız oldu. Her zaman tercih edeceğim bir otel artık.

Langs de school en enorm veel lawaai. Voor de rest geen opmerking.

Belle grande chambre moderne et très propre

Fotoğraflardaki gibi geniş odalar mevcut memnun kaldım

Oda çok soğuktu ve ısıtamadım misafir girişi vaktine kadar ısıtma sistemi kapalı tutuluyor bu yüzden misafir buz gibi bir odaya giriş yapıyor

I’ve lost count how many times I’ve stayed it’s so good this hotel it was my wife’s second time staying here she and I agree the staff are great they went above and beyond for us they are so welcoming as soon as you arrive someone helps you with your bags which is exceptional even when we were changing rooms they were helpful they came and did everything for us they even gave me a birthday card which was a nice touch the rooms are brilliant huge beds cleans rooms and great shower power

Das Hotel war luxuriös und sauber. Leider befindet es sich im Industriegebiet und die Fenster waren nicht schallisoliert, sowie die Wände, dadurch hörte man viel Lärm von der Umgebung

Cet hôtel n'est pas véritablement un 5* je dirai 4* ,Personnel courtois mais hôtel vraiment éloigné de tout quartier populaire. pas idéal si l'objet du séjour c'est vacances. j'ai réservé une chambre avec baignoire mais à l'arrivée c'est plutôt une douche avec faible pression d'eau. c'est à vous de voir si vous êtes d'accord avec tout ça vous pouvez y aller

Good hotel, thank you Sona and Elif

Personel harika. Özellikle Barış ve Tolga beylere teşekkür ederim. Odalar temiz. Oda servisi çok iyi. Ancak yer olarak çok merkezi sayılmaz. Yakınında otobüs durağı var ama merkezi yerlere aktarma gerekiyor.

Sona hanım, Elif hanım, Koray beye ilgilerinden dolayı teşekkür ederiz güleryüzlü ve sıcakkanlı karşıladılar.

On Arrival I was greeted by the receptionist a gentleman named Koray & I must say he was extremely helpful he helped me with all of my questions and inquiries. Koray was very helpful, knowledgable & extremely resourceful. Koray assisted me with connecting to the Wi-Fi he explained the timings of all the facilities and there locations the restaurant the cigar the gym and the swimming pool. Koray was extremely professional and very good at his job so thank you Koray. At the cafe I met a lady called Damla, Damla had great knowledge about the city and it’s navigation and public transport just like Koray. Damla had exceptional customer service skills she was very professional, Very helpful & very friendly these 2 members of staff went above and beyond I can’t thank them enough they made my stay extremely please take so thank you Koray & Damla. Now about the hotel. The lobby is to die for it is huge clean & exceptional 10/10 There is a split off the restaurant is all the way at the end of the lobby it has great staff great food and drink selections there is a variety for everyone and it’s very good food 10/10 On the other end of the lobby is the cafe a lady called Damla was running the cafe during my stay and it was exceptionally clean , Everything was laid out perfectly and neatly the coffee and juices were subliminal 10/10 well done Damla you can be very proud !!! The sports facilities are brilliant there’s something for everyone 10/10 I will be back very soon!

I had to fight for the vip access perks and did not get upgrade or bottle of drink. They even lied to Expedia saying they did give it to me when they refused and it was recorded in my chat with Expedia. Very dishonest people. Ruined my holiday

Great service

Alot of headache and stress with regards to vip access and room upgrade. Felt antagonised for requesting room upgrade and being told different things. I was upgraded by guest relations eventually but only after numerous calls requests between hotel and Expedia and constant back and forth. Very exhausting and spoiled my holiday. This has never happened at any other hotel.

Our stay was great. Loved the included breakfast. Friendly and polite staff. Would like reception staff to be more attentive to waiting customers. Also more items included in the rooms for example, shampoo and tissue.

I had very nice stay at Lionel Hotel and the stuff were very polite and helpful such as Emre and Emre and Sona and Misra!

My room was cleaned everyday the hotel is clean well organised the staff are brilliant all of them 5 stars 10/10 for Lionel hotel I’ll see you all soon in October !!!

The hotel is in a slightly industrial type area affording a good opportunity to see work and bustle in a non-tourist environment but still with many local restaurants to hand. Istanbul library is a short walk (we'll worth a visit for it's community spaces) and T4 metro/tram line station is also very close by. They serve a good breakfast and we all enjoyed swimming in the pool.

Not good but also not too bad. Staff are nice but location and area nearby is not pleasant

Lots of workshops all around the hotel. The area is dirty dark and ugly

Lionel hotel is very good. The only downside is that it is far from the city centre.

Personel harika. Özellikle Barış ve Tolga beylere teşekkür ederim. Odalar temiz. Oda servisi çok iyi. Ancak yer olarak çok merkezi sayılmaz. Yakınında otobüs durağı var ama merkezi yerlere aktarma gerekiyor.

Super hôtel proche du metro nombreux bus . Piscine sauna hammam salle de sport...vraiment bien. Mention spécial pour Abdelkadi, a la réception, une gentillesse immense et super professionnel avec lui le mot problème n'existait pas il n'avait que des solutions. Merci encore

Hotel war schön. Nur die umgebung

A good modern hotel with friendly staff and a convenient location. However, the experience was let down by a significant additional fee added to my airport taxi fare. When I questioned the driver, he advised it was a hotel-imposed charge, despite a taxi rank being located nearby. Very disappointing.

Das Hotel war luxuriös und sauber. Leider befindet es sich im Industriegebiet und die Fenster waren nicht schallisoliert, sowie die Wände, dadurch hörte man viel Lärm von der Umgebung

The property and the services exceeded my expectations. I was there for 8 nights and i had a great stay! Only minus is the area (lots of mechanic shops, and warehouses, etc.) There isn't much to do on foot. But with a car, you can get to everything you need to in less than 10-15 minutes.

Breakfast was so good - fresh fruit & vegetables

Das Hotel war in Ordnung. Aber die Dusche war undicht. Alles voller Wasser nach dem duschen. Frühstücksbuffet hatte keine grossen Auswahl.

Really enjoyed our stay at the hotel. It was clean, spacious, good breakfast offered.

Excellent customer service. Beyond outstanding food service/quality

Genel olarak konaklamadan memnun kaldım. Ancak restaurantta yemekler çorbalar haricinde iyiydi. Mercimek çorbası her seferinde farklı lezzette geliyor, bazen iyi, bazen dünden kalma, bazen kötü. Aynı çorba aynı mekanda neden farklilık gösterir anlamadım

Stayed 6 nights. One of excellent stay experience there. There Suana steam bath services and SPA real good. Buffet breakfast was real delicious with so many choices. Room service and all other staff real Professional. Would like to stay there again if get chance to visit Istanbu.

Kahvaltı güzeldi

oda çok temizdi yemekler de çok lezzetli

On Arrival I was greeted by the receptionist a gentleman named Koray & I must say he was extremely helpful he helped me with all of my questions and inquiries. Koray was very helpful, knowledgable & extremely resourceful. Koray assisted me with connecting to the Wi-Fi he explained the timings of all the facilities and there locations the restaurant the cigar the gym and the swimming pool. Koray was extremely professional and very good at his job so thank you Koray. At the cafe I met a lady called Damla, Damla had great knowledge about the city and it’s navigation and public transport just like Koray. Damla had exceptional customer service skills she was very professional, Very helpful & very friendly these 2 members of staff went above and beyond I can’t thank them enough they made my stay extremely please take so thank you Koray & Damla. Now about the hotel. The lobby is to die for it is huge clean & exceptional 10/10 There is a split off the restaurant is all the way at the end of the lobby it has great staff great food and drink selections there is a variety for everyone and it’s very good food 10/10 On the other end of the lobby is the cafe a lady called Damla was running the cafe during my stay and it was exceptionally clean , Everything was laid out perfectly and neatly the coffee and juices were subliminal 10/10 well done Damla you can be very proud !!! The sports facilities are brilliant there’s something for everyone 10/10 I will be back very soon!

Very friendly staff as always. Breakfast was very healthy and plenty of choice.