Is parking available at the property?

Self parking is available on-site for a fee of USD 40 per night, which includes in/out privileges. Valet parking is also offered at a rate of USD 50 per day. Parking is covered and secured, but reservations are not required.

What type of breakfast is offered and what are the serving hours?

A full breakfast is available for a fee, approximately USD 15 to 20 for adults and USD 10 to 20 for children. Breakfast is served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM.

Are pets allowed at the property?

Pets are allowed with a fee of USD 75 per accommodation, per stay, and a pet deposit of USD 75. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, a stair-free path to the entrance, wheelchair-accessible public washrooms, and a wheelchair-accessible pool. Assistive listening devices are available, and there are visual alarms in hallways.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Austin, just a 10-minute walk from Sixth Street and 11 minutes from the Austin Convention Center. It is 0.6 miles from the Texas State Capitol and 0.9 miles from Lady Bird Lake.

Does the property have a swimming pool?

Yes, there is an outdoor pool available for guests. Pool access is from 7:00 AM to 10:00 PM, and the pool area features cabanas, sun loungers, and umbrellas.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10 per night, and advance requests for rollaway beds are recommended. Specific information about cribs is not provided.

Hotel Indigo Austin Downtown - University

Average nightly price at Hotel Indigo Austin Downtown - University by IHG by month, last 12 months (USD)
Month	Average price
January	$101
February	$141
March	$248
April	$150
May	$138
June	$112
July	$103
August	$104
September	$178
October	$238
November	$149
December	$90

What guests think

At Hotel Indigo Austin Downtown - University by IHG, travellers praise the friendly, accommodating staff and walkable downtown location, while recurring downsides include loud late-night music from nearby venues, valet-only parking with high fees, and occasional maintenance or housekeeping lapses.

Rooms are generally comfortable and spacious, but some feel dated, with noisy or weak A/C and minor fixture issues like shower doors and worn furniture. Many enjoy the rooftop pool and bar areas, though hours, cleanliness, or event closures can disappoint. Expect a lively, convenient base best suited to guests comfortable with nightlife noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool is popular but sometimes dirty, short on towels, or closed for maintenance or private events; pool and lobby bars can have limited or inconsistent hours. Parking is mostly valet only and pricey, and occasional elevator outages are noted.

Related guest reviews

6

Jaydeep

Feb 22, 2025

·

Stayed 1 night

The elevator broke down the morning of our check out and we had to walk down nine floors - completely unacceptable

8

Crystal

Oct 8, 2024

·

Stayed 1 night

I didn't like the parking situation. Basically your choices are public parking or valet for $40/day.

10

Tanner

Jun 23, 2025

·

Stayed 3 nights

My wife and I stayed here during our trip to Austin for our 5th wedding anniversary. We loved the hotel. The room was nice and quiet. We loved the second floor pool and the outdoor bar. Perfect location to easily get anywhere in Austin.

10

Gaby

Jul 12, 2024

·

Stayed 1 night

I was hoping for a better pool experience. Especially in the summer. No bar service. Pool was dirty. Found a straw in water. Towels were available but not pool towels. They were very small. Had to use 3 to cover the chair. There was no music. Just felt low budget.

6

Thomas

May 31, 2025

·

Stayed 2 nights

The hotel was just ok. The room was clean. It was a place to sleep, nothing more. The pool area was a bit run down. One day there were no towels and garbage laying around the pool area.

4

Danielle

Feb 23, 2025

·

Stayed 2 nights

Our check in was delayed an hour without so much as an apology. And the elevator was down one day and we were on the 8th floor. Not a great stay.

6

Olivia

Feb 21, 2023

·

Stayed 3 nights

The hotel is in a good location for getting around downtown Austin. Check in wasn’t great, there was an issue with their system and instead of letting the line of customers trying to checking know this, they just ignored us until they were ready to proceed. Didn’t find them particularly friendly. The restaurant on site was closed for the duration and the pool was also closed for maintenance, we didn’t know this in advance. The rooms are nice and comfortable but overall I probably wouldn’t stay here again.

10

Andrew

May 19, 2025

·

Stayed 3 nights

Great location, friendly and knowledgeable staff, room was great, fantastic big pool, excellent shower.

6

Susie Lokelani

Mar 29, 2025

·

Stayed 3 nights

Front desk was friendly. Valet was friendly. Hotel restaurant staff was very slow. Don’t like the policy of forcing to valet your vehicle at $45/night due to no self park.

10

Michael

Jun 12, 2025

·

Stayed 3 nights

Wonderful and beautiful hotel. Love the room. However please note that the hotel is valet only ($45 per night), there is no self parking. Nice pool but could be cleaner, but some pool furniture was torn. Love the pool bar.

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Cleanliness

Many guests find spaces clean, but there are recurring reports of worn finishes and occasional lapses such as sticky floors, musty rooms, pests, or missed housekeeping. Overall cleanliness feels inconsistent across stays.

Related guest reviews

4

Keenan

Jul 13, 2025

·

Stayed 3 nights

Ended up at another hotel. At check in the room we paid for was not available. We were offered to remove some fees and remove the cost of the room we did not receive. That seemed ok. The staff at front desk and door were nice. Got to the room and the AC was making very loud screeching noises that was causing inner ear pain. It was cooling good though. But due to the painful noise we Had to turn ac off while We figured out what to do. Our phones got poor service in the building and there was also no internet available through the hotel. We called the front desk multiple times over a period of 30 minutes with no answer. So we had to make a decision to book elsewhere as the entire stay started off wrong. The floors were filthy and there was food behind the head board. Switching was the right decision. I would not choose the stay at this indigo location in the future.

10

Linda

Feb 24, 2025

·

Stayed 1 night

Lovely property, great staff, VERY clean rooms. I could smell the cleanliness level, for me, that was my favorite part. One of the elevators had an issue but they have a second next to it and it was fine. Indigo still apologized by offering a free drink at the bar or a free appetizer, which was thoughtful even though we had no complaint. I also love the security level they use for entrance to the floors and your room, you must use your card in the elevator to get to your floor. We chose to stay here as we stayed a year ago for the first time and it was lovely, and close to the Moody and 6th St. It’s perfectly located near enough to eateries as Stubbs is directly across the street as well. We will continue to choose to stay here any time we are in town for a show.

6

Tony

Jul 18, 2025

·

Stayed 1 night

The headboard was worn out and had some damage and there were hair clips on the bathroom counter when I checked in which concerns me about how cleansed it was

10

Carsten

Jan 18, 2025

·

Stayed 4 nights

Nice hotel, clean and friendly staff.

8

Whitney

Jul 24, 2025

·

Stayed 1 night

The property was in a good location and easy to find. The Front Desk Rep and Valet Rep. were friendly and willing to help when needed. The room was okay but needed upgrades in certain areas (rust, chipped paint and peeling wallpaper). the Bar/ Restaurants were closing by time I got settled in, but the lobby had small food/ drinks available for purchase. I would book here again.

4

Ric

Jun 19, 2024

·

Stayed 1 night

Booked and paid for 1 night at this property. The room itself was just ok, felt musty and damp, even with the AC on. Pillows were flat and lumpy. Shower pressure was weak. Proximity to restaurants and entertainment is great, though. Unfortunately, my son became very ill. We are from Corpus Christi, 3 hours away from Austin, and with an approaching tropical storm, I felt it best to check out and get him back home to get him medical help. Instead of leaving the key cards in the room and leaving, I took them to the front desk. I had paid $40 for valet parking and had to retrieve my car from the parking garage myself with a sick child in tow. Upon return home I noticed I was charged $75 for early departure fee, even though I had already prepaid for the whole night. I called and talked with Ryan, who after explanation of circumstances, agreed to waive the charge. The fact I was billed this additional fee in the first place is enough to deter me from ever staying at another IHG property again. The quality does not match the price.

10

Amberae

Oct 27, 2025

·

Stayed 1 night

Very nice and clean!

4

Connor

Jun 23, 2025

·

Stayed 5 nights

The pool and pool bar were wonderful and there was nothing to complain about with the room itself. The service was the worst I've ever received. We stayed for 5 nights and only received housekeeping services once and that was on our last night, and service was only completed after 3 consecutive days of specifically requesting housekeeping. Fine for a day or two stay but don't expect to even be acknowledged by any staff except for the front desk clerks begging for your tips with their basic and poor food and bar recommendations.

8

Tria

Jul 28, 2025

·

Stayed 4 nights

The staff was incredibly friendly & helpful. There was parking around the vicinity of the hotel if you decided to not utilize the valet services offered. However, the housekeeping individuals never made our beds; they only ever supplied the restrooms with new towels each day, which I found surprising. Other than that, I would definitely recommend this place to others!

4

Ken

Jun 15, 2025

·

Stayed 2 nights

Pay for a city view and got a regular view.Also, also, the wallpaper was coming off.The walls and eventually fell on me bed

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and often spacious with modern touches and some nice views, but many report significant street and venue noise; earplugs or white-noise machines are sometimes provided. Some rooms feel dated, with loud or weak A/C and minor fixture issues.

Related guest reviews

6

Roberta

Apr 5, 2025

·

Stayed 1 night

The room was clean and the valet service was well organized. There was not a self park option. The hotel was in walking distance of fun things to do downtown. There was street noise and music late into the night, so not a quiet location. The air conditioner was loud, but it kept the room cool. The phone did not work in the room and it was difficult to reach the front desk for assistance on our mobile .

10

Kendra

Aug 30, 2025

·

Stayed 1 night

Nice hotel. Loud outside so it was noisy in my room, but they did provide ear plugs.

8

Katherine

Aug 30, 2025

·

Stayed 1 night

Amazing stay but due to it’s proximity to 6th, expect to hear music till 2am on Saturday night. Otherwise the perfect stay.

8

Brian

Oct 1, 2024

·

Stayed 3 nights

Pros: Great location, good service, nice pool, clean, attentive staff. Cons: room needed some refreshing. Chair was worn to threads on the arms and back. Shower door did not close completely. Holder for shower head was loose. Vanity paint all worn off on shelf.

8

HANIF

Apr 1, 2025

·

Two live music venues across the street. When checking in you should ask if any bands are playing.

2

Matthew

Jan 14, 2025

·

Stayed 2 nights

Room 602 is directly across from a nightclub that plays music too loud until 2:00 everynight - why would they put anyone in that room or on that side of the hotel? Bar open untill 10:00pm

6

KYLE

Aug 9, 2025

·

Stayed 2 nights

Place would be 5 out of 5 if I was hear to party. Loud night club right next door kept me up until 2am when they closed. Other than that everything was great.

10

Juli

Sep 29, 2024

·

Stayed 2 nights

The hotel itself is beautiful, clean, staff is very helpful and friendly, beds are very comfortable so overall it was great. But the neighboring bar Cheer Up Charlies played the loudest music Ive ever heard until they closed at 2am, so we did not sleep well until the middle of the night. If I were to book again I would try to get a room on the opposite side of the building at least.

8

amie

May 12, 2025

·

Stayed 1 night

Staff was very friendly and professional, and room was spacious and clean. Shower needed more pressure and the door didnt close completely therefore the water would splash out. Loved the white noise machine provided. Pillows were alittle too flat. So just little minor issues nothing to say i wouldnt go back.

8

Katherine

Nov 2, 2025

·

Stayed 2 nights

I love this hotel and we’ll stay again but the street noise is pretty loud if that’s something that bothers you.

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Service

Service is frequently praised as friendly, attentive, and accommodating, including helpful front desk and valet and occasional early check-ins. Some guests report rude or slow interactions, delayed check-in, and inconsistent responses to maintenance or billing issues.

Related guest reviews

2

Misty

Aug 10, 2025

·

Stayed 1 night

My Husband and two boys stayed at this hotel for one night so my boys could go to a concert, I will say that it will have to be the only hotel available for us to stay here again. I was told check in time was 3pm. my husband and boys showed up at 3:20ish and were told their room was not ready and that they had to wait, 45 minutes later they were able to get their room, then was told there is a $40 parking fee that was not disclosed on the site ( only mentioned valet parking for $45 ) then the a/c in the room didn't work. The a/c was set on 68 and the room was still at 82 degrees, something was said to front desk and was told there were no other rooms for them, so they slept in an 80-degree room for the night. So needless to say, it was unbearably hot.

10

Juan M

Dec 1, 2025

·

Stayed 2 nights

The entire staff that we dealt with is great and quite professional. Great location and ambience. We’re definitely returning!

4

Elizabeth

Apr 8, 2025

·

Stayed 3 nights

Checked in and got the wrong room, giving us one bed for four people. They were unable to accommodate us for any of the nights that we were there. They promised us certain things throughout our stay and did not communicate with staff to relay that information, so we had to have the same conversation over and over with staff just to be rejected each time.

10

Shannon

Nov 26, 2025

·

Stayed 3 nights

The room was comfortable and well appointed. The staff were friendly and professional. There were many good options for breakfast.

2

Leland

Nov 25, 2025

·

Stayed 1 night

Highly rude front desk, made calls regarding stay and was treated as a peasant.

10

Kimberly

Jun 19, 2025

·

Stayed 4 nights

Staff were all friendly. The Hotel was clean, and nice pool area. I ate at the Urban Pour for breakfast and everything was delicious. Loved the convenience to 6th Street and other walkable areas. Would stay here again.

10

Bianca Paz de

Sep 1, 2025

·

Stayed 4 nights

Wow, what a great experience! The staff were incredibly friendly and even let us check in early at 12:30 at no extra charge. The rooms were clean, and they kindly stored our luggage until our flight while we relaxed by the amazing pool. Jonathan was an absolute sweetheart, and the whole stay was truly a 10/10. The only downside was the area—it felt a bit sketchy, with a lot of homeless people around and a strong smell in some spots.

10

Sami

Oct 10, 2025

·

Stayed 2 nights

This hotel is perfect to experience the downtown Austin experience in a great location for a great price. The entire staff was outstanding from checkin to checkout. Jonathan at the front desk was extremely helpful and friendly and made me feel very welcome. Kayla at the front desk was also extremely accommodating, kind, and helpful. The bartender, Kristine, was super cool and made having drinks at the bar more enjoyable. The GM and the F&B Manager were also extremely welcoming and friendly. The room was perfectly clean, comfortable, and had an awesome view. I've stayed here twice already and will definitely stay again and I highly recommend it to anyone! Great job Hotel Indigo staff, thank you!

10

Alberto

Apr 2, 2025

·

Stayed 1 night

Everything about this property was amazing. The staff were super friendly, helpful, and always greeted us. Would definitely stay here again.

10

Christa

Oct 16, 2025

·

Stayed 1 night

Valet was friendly and prompt. Front desk very helpful even with accommodating a last min. need. Room was comfy and cool and clean.

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AI-generated summary based on recent guest reviews

Location

Central and walkable to 6th Street, music venues, the Capitol, UT, and the Moody Center. The immediate area is lively but can feel sketchy to some, with a visible homeless presence and late-night noise.

Related guest reviews

10

Lisa

Sep 1, 2025

·

Stayed 1 night

Great place to stay and close to 6th St. Will def stay there again when visiting Austin

8

Marcela

Jul 16, 2025

·

Stayed 1 night

Location, easy access to bars restaurants all by walking distance.

10

Leeann

May 20, 2023

·

Stayed 1 night

Friendly staff, clean and comfortable room. Directly across from Stunb’s Amphitheater so we walked to the show.

8

Rebekah

Jul 11, 2025

·

Stayed 1 night

Convenient to sixth street.

8

David Allan

Apr 21, 2025

·

Stayed 7 nights

Lots of homeless. Otherwise plenty nice

10

Donna

Jan 29, 2025

·

Stayed 2 nights

Loved the location

10

David

May 13, 2025

·

Stayed 1 night

Too many homeless around the property. Made some of the women of the group feel unsafe.

10

Maria

Aug 29, 2025

·

Stayed 1 night

Hotel was centrally located, easy access to several spots

10

Sara

Apr 22, 2025

·

Stayed 1 night

The property itself and the staff were great. Really cute hotel and eight in the thick of things. Saying that, it’s a bit noisy outside and while it’s next to fun bars and restaurants, it’s also next door to a homeless shelter so juts be alert if you’re out at night.

8

Heather

Apr 17, 2024

·

Stayed 3 nights

Nice hotel, but in a bit of a sketchy area.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site dining are mixed: some enjoyed tasty options and friendly bar staff, while others found food mediocre, overpriced, or unavailable with slow service and occasional closures. Pool bar hours can be limited.

Related guest reviews

10

Shannon

Nov 26, 2025

·

Stayed 3 nights

The room was comfortable and well appointed. The staff were friendly and professional. There were many good options for breakfast.

10

Paul

Oct 10, 2023

·

Stayed 3 nights

Nice hotel downtown for the price. Furniture and TV need to be updated. Restaurant in the evening isn't dependable - either the server called in sick, we are closing early, or the dog ate my homework...

10

Kimberly

Jun 19, 2025

·

Stayed 4 nights

Staff were all friendly. The Hotel was clean, and nice pool area. I ate at the Urban Pour for breakfast and everything was delicious. Loved the convenience to 6th Street and other walkable areas. Would stay here again.

8

Julene

Apr 10, 2025

·

Stayed 1 night

Great price and value for the stay. Close to all the bars and restaurants, and close to East Austin. Room was overall clean. Only complaint is for the bars. There is a pool bar but it doesn't open until 4pm, even on the weekends. The lobby bar is closed between lunch and dinner hours. Very odd for a boozy town like Austin!

10

THOMAS

May 11, 2025

·

Stayed 4 nights

Helpful staff, bar closes a little early, but the breakfast staff went out of their way to make iced tea for us!!

8

Chase

May 26, 2024

·

Stayed 2 nights

Great hotel in an awesome location! Tons of drinking and dining options within walking distance. On-site restaurant, Ladybird Kitchen, is really convenient and tasty too. The floor we were staying on was slightly humid for some reason. But over all great stay!

4

Dustin

Aug 18, 2025

·

Stayed 1 night

The food is alway terrible. Don’t know why I keep ordering it.

6

Olivia

Feb 21, 2023

·

Stayed 3 nights

The hotel is in a good location for getting around downtown Austin. Check in wasn’t great, there was an issue with their system and instead of letting the line of customers trying to checking know this, they just ignored us until they were ready to proceed. Didn’t find them particularly friendly. The restaurant on site was closed for the duration and the pool was also closed for maintenance, we didn’t know this in advance. The rooms are nice and comfortable but overall I probably wouldn’t stay here again.

6

Cara

Mar 23, 2025

·

Stayed 2 nights

The service in the restaurant was extremely slow. They had large water pitcher/dispenser, but ran out id cups at one point and then later there were cups, but no water.

4

Erin

Feb 28, 2023

·

Stayed 4 nights

We were not informed that the pool and roof top area were under construction during our stay. We purchased “free” breakfast with our stay. The restaurant was disgusting and covered with nats, service was the worst I’ve ever seen. Literally had to interrupt the one server from doing busy work to ask for waters a third time. Out of four mornings we went to the restaurant twice, first order was completely wrong and had something I am allergic to in it, server made it such an inconvenience to receive the correct order and told us to try again tomorrow.. The other time we left after 35 minutes of still not receiving water (server mentioned above) It was a nice, mostly centrally located area with walkability, but I would tell you to spend your money elsewhere.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $105	2 $172	3	4 $172	5 $162	6	7 $203
8	9	10 $158	11 $158	12 $158	13 $262	14
15 $114	16 $141	17 $150	18 $124	19 $132	20	21 $340
22 $91	23 $91	24 $91	25 $91	26 $91	27 $91	28 $91
29 $78	30 $78

Hotel Indigo Austin Downtown - University by IHG

Prices for Hotel Indigo Austin Downtown - University by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Suite, 1 Bedroom, City View

Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, City View

Suite, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible, Pool View (Communications)

Standard Room, 1 King Bed

Single Room, 1 King Bed (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

Standard Room

Standard Room, 1 King Bed, Accessible, Pool View (Communications)

Standard Room, 2 Queen Beds, City View

Guest reviews of Hotel Indigo Austin Downtown - University by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hotel Indigo Austin Downtown - University by IHG

Considering this hotel for your Austin trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $174	19 $232	20 $193	21 $345	22	23	24
25 $505	26 $224	27 $224	28	29 $162	30	31