Name: La Quinta Inn by Wyndham Austin Capitol / Downtown
Address: 300 East 11th Street, Capitol District, Austin, Texas, United States of America, Austin, Travis County, US
Price range: $52–$1,866 per night
Rating: 5.92

What guests think

Across reviews of La Quinta Inn by Wyndham Austin Capitol / Downtown, travellers praise the central, walkable location and occasional friendly staff, but overwhelmingly report serious cleanliness problems, dated spaces, and widespread maintenance issues that affect comfort, safety, and reliability.

Common complaints include cockroaches, musty or moldy smells, broken fixtures, unreliable locks, and sporadic hot water or HVAC. Facilities feel run down, with the gym and pool frequently closed or unusable, elevators unreliable, and paid parking that many found costly. Breakfast is limited and inconsistently stocked, while some guests noted comfortable beds. Expect a budget stay with a prime location but significant trade-offs in condition and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are dated with multiple closures and issues; the gym is repeatedly reported closed, the pool often unusable, elevators unreliable, and on-site construction adds noise. Parking is available but typically costs about $30–55 per night, sometimes valet-only.

Related guest reviews

8

Renato

Jan 21, 2025

·

Stayed 1 night

Location, Location, Location. This is really the compelling reason why someone might select this property over other properties in the area. We were assigned a room on 3rd floor but elevator was not working so the front office staff offered the freight elevator which was OK. The room itself was more than adequate.

4

Grace

Nov 4, 2024

·

Stayed 1 night

There is no parking at the hotel unless you pay an additional $50 to valet your car. Construction going on at the motel. Ice machines only on 1st floor. Room was super dirty. Carpet had not been vacuumed and the vents to the AC were black. Sink in restroom was clogged. The faucet was broken in shower. Very minimal towels and toiletries. Thankfully brought our own Lysol wipes to tidy up the room. Lots of noise from the area. There was cars racing up and down the road and ambulance or cop sirens all night. Lots of loud people at the hotel. Breakfast was not that great. Minimal options. One plus was the check in staff was very friendly and accommodating. Valet person was super friendly. It was only one night so toughed it out but highly recommend not to stay here.

2

Gabriel

Apr 21, 2025

·

Stayed 2 nights

Room stinks of pee. Several lights broken or missing. TV in room not set up. Extremely disorganized pay for parking, no free parking. Over $50/day. Pool looks like Shrek's swamp; filthy yellow water with sediment lining most of its underwater surface. Could not recommend this place to anyone.

8

Amanda

Aug 3, 2025

·

Stayed 1 night

The staff was very helpful, but the room was a bit dirty. Found used eyelashes behind the bathroom door, sheets had stains on them, but you definitely get what you pay for. Also, the pool was green and unusable.

6

Joseph

Jul 28, 2025

·

Stayed 1 night

Staff friendly. Gym hasn’t worked in years, should just wrote no gym

4

Fernando

Aug 25, 2025

·

Stayed 2 nights

Why is there valet you must pay after you reserve the hotel? Also the tv did not work and the phone did not work. Breakast was good. The gym was closed permenantley!! Thanka to Demaras and the man that was woeking the morning of my checkout to offer some comp. Blanca said i wouldnt get any comp. But i did

6

Bruce

Aug 15, 2024

·

Stayed 3 nights

This property has been around for awhile. The rate was very good for downtown Austin, but there was another $50.00 a day to park in the attached parking garage.

4

Sidney

Nov 21, 2025

·

Stayed 1 night

My wife, daughter and I stayed here overnight. The location and the A/C were the only bright spots — the room cooled very well and the beds were comfortable. Otherwise the property feels rundown. The gym had a sign saying it was closed indefinitely. Stair access from the parking garage reeked of urine. Our room smelled musty, the air filters looked filthy, and the tub was grimy with hair around the edges. The shower handle wouldn’t hold for hot water, so we ended up with cold showers. Very unlikely that I'll stay again.

6

omar

Oct 14, 2025

·

Stayed 1 night

We saw cockroaches in the room Elevator did not work

2

Britney

Aug 18, 2024

·

Stayed 1 night

I originally booked this hotel for the pool but it was nasty and empty Ice machine didn’t work Vending machines didn’t take cash Hot water didn’t get hot Only microwave in the building didn’t heat Roaches crawling on counter No one around to help you Parking 36$ a night and really hard to get into the actual parking structure It smelled like pee The only thing this hotel has going for them if cold a/c

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Cleanliness

Reviews repeatedly cite poor cleanliness, including dirty rooms and bathrooms, mold/mildew odors, stained linens, and frequent cockroach sightings. A few guests reported severe issues like blood stains or suspected bedbugs.

Related guest reviews

2

Natalie

Nov 2, 2025

·

Stayed 1 night

Mold in the room. Had to sleep with window open as the smell was so strong. One lightbulb total worked.

2

Smarlie

Jul 6, 2025

·

Stayed 2 nights

There were dead roaches all over the room. Blood stains on the sheets. When i switched rooms there was no ac then no hot water. The toilet would not flush. Overall that was the worst hotel i've ever stayed at. So dirty all over the place.

2

Niamh

Jul 11, 2025

·

Stayed 5 nights

Do not stay here!! This place is disgustingly filthy. We arrived at our room to find a squatter in there on the first night. We got a different room that smelled of mold. The bed was comfy but the carpet, the floor, the curtains etc was so dirty and dusty. Me and my partner tried to stay out of the property as much as possible because of how dirty and sick we felt there. Our key card stopped working twice when there and no one was at the desk for ages. The elevator broke too during our stay. When stripping the bed on the last day. I discovered a massive blood stain as if someone had bleed out on the mattress. I felt unsafe when in the hotel.

2

Harish

Nov 7, 2025

·

Stayed 2 nights

extremely dirty and smelled

2

Jesse

Oct 26, 2025

·

Stayed 1 night

This is a very dirty and run down property

4

Ciera

May 30, 2025

·

Stayed 1 night

Ive gone twice. First time we were sent to a room that hadnt been serviced by the cleaners. Second time there were hairs and other dirty stuff all over the room and especially the shower.

2

Cattleya

Nov 8, 2025

·

Stayed 1 night

Blanca, the staff was the only good thing about this stay. Otherwise the rooms and the building were dirty, smelly, and uninhabitable. I left two hours after I checked in.

2

Kortney

Nov 10, 2025

·

Stayed 2 nights

The hotel is extremely dirty and definitely not worth booking. There was mold by the AC unit, mildew on the shower curtain and under the bath mat. I wouldn’t recommend staying here if it was the last room available.

2

Violet

Jul 29, 2025

·

Stayed 5 nights

I GOT BEDBUGS FROM THIS PLACE!!! Also I had to move to another room because the first one smelled so bad. The other one stunk less but still had a distinct smell. Front desk made it seem like they were doing me a favor with the move. Breakfast is awful and cops are constantly hanging around the parking lot. I’m pretty low-maintenance when it comes to accommodations but this was truly a new low. Do not stay here, it’s really not worth it!

2

Ignacio ivan

Apr 21, 2025

·

Stayed 3 nights

Room has cockroaches, hotel very dirty in general, second floor parking look like zombie movie, elevator with spider webs. Receptionist not friendly. This is the second worst hotel I have ever stayed in my life. Not recommended. Asked for check out the next day

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Rooms

Rooms are dated and often suffer from broken or unreliable features such as locks, lighting, TVs, and HVAC or hot water; noise through thin walls is common. Some guests did find beds comfortable and AC effective.

Related guest reviews

4

David

Nov 8, 2024

·

Stayed 1 night

Poor maintenance. Lights didn’t work in room and parking garage. Old toulostoted in garage. Broken elevator.

6

Gilbert

Sep 9, 2025

·

Stayed 2 nights

The water pressure wasn’t the best. Water temp was mediocre. The bathroom main light didn’t half the time. My TV didn’t work. It was the cheapest and most convenient room. I was the only to sleep and have parking without spending hundreds a night. The staff was really friendly and helpful with what they could do.

2

David

Sep 21, 2025

·

Stayed 1 night

Room was very dirty and falling apart. Only one light worked. The air conditioner leaked on the floor in the room. There was no hot water. The bed was somewhat comfortable. Worst hotel I have ever been in.

4

Juan

Apr 9, 2025

·

Stayed 4 nights

Hotel is in a very convenient location if you are attending an event at UT. But, the property is old, not well maintained, service is terrible, beds are old, and some nightstand lamps did not work. Pictures do not tell the truth about the place; they might be considered misleading. I will not recommend

2

Manar

Sep 7, 2025

·

Stayed 1 night

What a dump. Avoid. My door wouldn't close and lock, I asked the front desk manager if I could change rooms. She told me "no, but I can cancel your reservation and refund your money if you'd like to stay somewhere else." I book approximately 60+ hotelnights per year, I'm a Platinum hotels.com member, and I've never seen service this crappy. This is the first time I've ever left a bad review for a property. Avoid and just stay somewhere else.

4

TRACY

Nov 12, 2025

·

Stayed 1 night

In all my years and staying at hotes have I ever had to pay for parking unless i chose Valet. This hotel has valet and still makes you pay dor parking. There is no mini fridge or mimicrowave in the roo

2

Yvonne

Jul 4, 2025

·

Stayed 2 nights

And no WiFi

4

Norman

Oct 16, 2025

·

Stayed 1 night

The hotel is OLD and DIRTY. The room we had was large with 2 bathroom. One bathroom the toilet did not work but the other did. The couch was torn and had multiple cigarette burns. The floor of the elevator was disgusting with trash piled in one corner and obviously had not been sweeped or mopped for days. The bathrooms in the room were clearly not swepted for days based on the piles of dirt behind the doors. The bed was comfortable and the AC worked well. The location is good for downtown. When we got ready in the morning we discovered the hair dryer did not work. My wife went to the desk to get one and was told they didn't have any. The clerk then went to several other rooms and the all were inoperable. The lady who checked us in was nice and pleasant. The staff in the morning was extremely rude and unhelpful and simply kept saying, there is nothing they can do. I would really think twice about staying there. I know we never will again.

4

Gary

Nov 12, 2025

·

Stayed 1 night

This hotel was a disappointment from start to finish. They charge $45 for valet parking only, which feels ridiculous given how run-down the place is. We ended up parking several blocks away and walking. The room itself was in bad shape — the bathtub constantly ran water, the shower head was literally taped together with Flex Seal, and there were leftover plastic cups from the previous guests in the corner. It didn’t feel clean at all. The walls are thin, so we could hear noisy neighbors late into the night. The whole place looks like it hasn’t been painted or properly maintained in years. Overall, very poor condition and not worth the price. I definitely won’t be staying here again.

8

Penina

Jun 4, 2025

·

Stayed 2 nights

The beds were really good. The staff was very accommodating to my request for a quiet room - the room was very quiet. The bathroom could use a going-over - there was a constant dripping from the toilet and something needs to be done to combat the effects of moisture. The water did not heat up adequately.

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Service

Service is inconsistent: many guests praise friendly, accommodating front-desk staff, while others report rude interactions, slow or unhelpful responses, and check-in or room-change difficulties. Housekeeping is infrequent unless requested.

Related guest reviews

2

Jill

Nov 19, 2025

·

Stayed 4 nights

The lobby staff was very nice however the hotel is terrible- it is old and run down. We were there for 4 days- The room was never serviced, we never got any new towels. There was one tiny bar of soap and the smallest shampoo I’ve ever seen. The shower was mediocre and barely hot. We had to empty our own trash cans. Half the time, the room keys didn’t work and we had to get new ones. I do not recommend this hotel.

4

Brian

Mar 25, 2025

·

Stayed 2 nights

The front office staff was completely wonderful, shout-out to them for being friendly, cooperative, and making the check-in and check-out process easy. But otherwise, the experience was not that great. There were a good amount of options for breakfast, but whoever was in charge of it seemed to be dictating everything from behind. You had to ask for the most basic things to be served to you, and it was frustrating. The housekeeping staff wasn't friendly at all. When we asked if they could roll their cart out of the way so we could get through the narrow hallway, they were visibly annoyed. And to top it all off, we saw cockroaches in our room, which was a big turn-off. That alone prevented us from eating breakfast at all. Once again, kudos to the front office personnel those were the highlight of the stay. But the rest of the experience definitely brought down the overall rating.

4

Alison

Jan 4, 2025

·

Stayed 2 nights

Wow. What a dumpster fire. The property is filthy and apparently “under renovation”. If you have men scraping paint off the building and renovation 12 hours a day that should be in HUGE print somewhere prior to letting people make reservations. The manager on duty was filming a Tik Tok video so she couldn’t hear me when I tried to let them know that my AC/Heat was not functioning properly. I was told one room move was all that was allowed, and the manager didn’t know how to make sure the AC/Heat worked so she couldn’t check it for me before I moved rooms. Luckily the second room had a working AC unit. Carpet is so dirty it turned my feet brown - I was to wash my feet and wear my shows in the room to stay clean. The bathrooms have stains and burn marks all over the tubs, dirt is caked into all the corners. So so so gross! The parking is a joke- it cost me an additional $80 for a 2 night stay to visit my mother for her birthday, and I got to watch a group of 3 boys with 2 cars parked next to me be told not to worry about paying the fee as the only way they would get towed is if the manager called in them. Then proceeded to tell them not to worry and go buy themselves some food instead. Wow again. Do yourself a favor and never ever for any reason stay here. I beg of you. Go to a motel 5. Literally anywhere else.

10

Joseph

Jun 25, 2025

·

Stayed 1 night

Staff is great. From the lobby to parking attendant everyone was super nice and helpful.

2

Manar

Sep 7, 2025

·

Stayed 1 night

What a dump. Avoid. My door wouldn't close and lock, I asked the front desk manager if I could change rooms. She told me "no, but I can cancel your reservation and refund your money if you'd like to stay somewhere else." I book approximately 60+ hotelnights per year, I'm a Platinum hotels.com member, and I've never seen service this crappy. This is the first time I've ever left a bad review for a property. Avoid and just stay somewhere else.

2

David

Oct 27, 2025

·

Stayed 2 nights

The front counter staff was rude, acted like we asked her stupid questions. No refirdgerator, phone had no cord/power, closet was difficult to open due to the way the handles were installed incorrectly. Sign pointed the way to the ice machine and there was no machine. We valet parked our vehicle and had to get it ourselves and still was charged $45.00 a day.

8

Davina

Apr 11, 2025

·

Stayed 1 night

The staff was very helpful and professional.

10

Gregory

Apr 8, 2025

·

Stayed 1 night

Mira at the front desk is doing a great job!

8

Christina

Oct 5, 2025

·

Stayed 1 night

Staff were very nice the entire stay- building is older but for the price and location it was perfectly fine. I loved that they had tons of vending machines that worked and the drinks were cold. There was plenty parking even though it cost money I’d expect that anywhere downtown in a big city so I didn’t mind and it was disclosed beforehand that there was a price for parking. The beds were clean and very comfy which for a value priced hotel is always my worry. But the beds were perfect- AC worked great in the room!

2

Priscilla

Sep 1, 2025

·

Stayed 1 night

Got woken up in the middle of the night by Someone trying to get into are room , thank god we had the deadbolt and u bolt secured if not they would have. They manage to crack the trim of the door with the force they made. Front desk night John had no empty and no customer service skills he asked what could he do for me was he can switch rooms or I can checkout. I checked out immediately after that and he never went to check on us or send anyone despite me telling him I was scared to leave the room . The audacity of him when I checked out ,He gave me my checkout receipt and said thank you ! Called this morning and a man named Jonathan said he could issue a refund and said he would escalate it to manager tomorrow morning and I can expect a call . Thank you Jonathan for showing empathy and concern with the safety of your guest.

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AI-generated summary based on recent guest reviews

Location

Central, walkable location near the Texas Capitol, downtown, UT Austin, and event shuttles is the main highlight across reviews. Some guests felt the immediate surroundings were less comfortable at night.

Related guest reviews

10

Felicia

Oct 28, 2024

·

Stayed 1 night

Really good location in the downtown area. You do get what you pay for, hotel isn’t a 5 star. But it’s worth staying at for its location.

8

Renato

Jan 21, 2025

·

Stayed 1 night

Location, Location, Location. This is really the compelling reason why someone might select this property over other properties in the area. We were assigned a room on 3rd floor but elevator was not working so the front office staff offered the freight elevator which was OK. The room itself was more than adequate.

8

David Armando

Nov 7, 2024

·

Stayed 2 nights

Excellent location.

8

Ivaylo

Aug 22, 2024

·

Stayed 1 night

Great downtown location!

6

Ken

Jul 15, 2025

·

Stayed 2 nights

The front desk staff were friendly and helpful. The place is quite worn down but conveniently located right next to the Capitol building, and within walking distance of downtown Austin and UT Austin. Works fine if you’re just looking for a place to sleep. The housekeeper in our corridor was not very friendly, but at least the one in the opposite corridor was, giving us a hello and a smile to start our day.

6

Stephanie

Feb 28, 2025

·

Stayed 1 night

Its very old and rundown. I guess you get what you get for the price. It is in a nice location downtown basically right next to the capitol building.

10

Allison

Feb 14, 2025

·

Stayed 5 nights

Excellent location. The most helpful staff when finding out about all the attractions and if anything was needed. Spacious room. Warm

8

Guillermo

Aug 6, 2025

·

Stayed 1 night

Old building but low cost to stay at walkable distance to the heart of Austin

2

allison

Mar 25, 2025

·

Stayed 1 night

i was seeking a place close to the trs building. it is within walking distance. that and its proximity to the capitol building, which is quite beautiful with its grounds and pathways, are the only positives. i drove five hours arriving 2 hours after the time i told them i would arrive. my room was not ready. they did not know how long it would be and invited me to wait in the lobby or in my truck. then she asked me about the dog i had already asked for permission to have with me and paid for in advance. i had to tell her those things before she found them on the computer. when my room was ready, i was informed i could park on the bottom 3 levels but if there was space on level 2 i could park there. there is a staircase but no elevator from the parking garage so you need to unload your car to your room before parking. i was cautioned i might need to renew the key cards to my room after one use if i chose to go out. i was told only one of two elevators was working also. the carpet in the hallway was dirty, stained, and smelled of the days when smoking was permitted. the room was as clean as it could be but the walls were stained with fingerprints, there were rusted metal items in the bathroom, and the carpet in the room was not very clean either. the ac worked well and the bed was clean and well made. i was told there was a continental breakfast, but i was in a hurry to leave the next morning and skipped it. i wish i had paid more attention to the star rating!

8

Cynthia

Jul 28, 2025

·

Stayed 4 nights

It’s in a great location , not too far from downtown . Nice Spot

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Dining

Breakfast options are limited and inconsistently stocked, with several reports of low quality; a few guests found it acceptable or good. No on-site restaurant was noted by reviewers.

Related guest reviews

4

callan

May 9, 2025

·

Stayed 1 night

The lady that checked us in was good. And that is all that was good with our stay. You cannot call what they put out a breakfast. The sausage, egg cheese, muffins were still frozen!

4

David

Sep 18, 2025

·

Stayed 1 night

Piles of dust in the corners where uts hard to vacuum. No shampoo/lotion provided in the room, had to ask at the desk. Stains on the shower curtain, looked like blood. Kleenex tissue holder provided, but no tissues in it. Room smelled like cat or dog. "Breakfast" supposed to go to 9:00 am, but by 8 40 most of everything was out, not replenished. Fruit was green oranges that looked like defects. Ive stayed in a lot of hotels, never seen this many problems at one property.

4

Kevin

Jul 12, 2025

·

Stayed 1 night

Crazy $50 mandatory valet parking!! Exterior smelled of trash, run down. Interior room was ok. Check in staff was friendly. Roach in breakast area and breakfast area staff did not speak or understand English

4

Stephine

Aug 27, 2025

·

Stayed 1 night

Staff lady Rihanna was so nice and friendly thanks…Hotel however needs work need an upgrade it’s like outdated the rooms they charge $40 for parking… breakfast was good was best thing at the hotel.

4

tanya

Apr 8, 2025

·

Stayed 5 nights

Disappointing. My room was old, moldy smelly and gross. The space was unsafe as in the doors to the hallways were unlocked and not working ao random people were wandering around at times. I always book a hotel with a gym. They advertise having one but was told its shut down. The breakfast was very limited. I have stayed with this chain in several other cities and quite feankly dont know how the franchise allows their name on this property.

4

Fernando

Aug 25, 2025

·

Stayed 2 nights

Why is there valet you must pay after you reserve the hotel? Also the tv did not work and the phone did not work. Breakast was good. The gym was closed permenantley!! Thanka to Demaras and the man that was woeking the morning of my checkout to offer some comp. Blanca said i wouldnt get any comp. But i did

4

Benjamin

Oct 31, 2025

·

Stayed 8 nights

Staff were pleasant and helpful, but overall condition of the venue & room was poor. Desk chair in the room had the arms ripped off, bath tap constantly ran even when off, sink was partially blocked, cleaners came once in 8 days and had to ask 3 times. Breakfast was pitiful, coffee and fruit or microwave burger or peeled eggs in a bag. Made me truly appreciate the budget hotels I normally sneer at back home in the UK. Paid a premium because of the F1, which the location luckily was next to the Waterloo park shuttle busses and a short walk to downtown and next to the capitol building which was a positive. Would I have stayed here usually, no, but served a purpose for this trip.

8

John

Jun 2, 2025

·

Stayed 2 nights

The room was clean. The only bad smells I detected were in the parking garage in the morning. Perhaps there were overnight visitors? Staff was friendly and helpful. Breakfast was unspectacular but good. I'd recommend this place.

6

Ricardo

Apr 3, 2025

·

Stayed 1 night

Ok to stay and get some rest. Quiet. Breakfast was awful.

6

SUSAN

Jun 6, 2025

·

Stayed 4 nights

Run down property - elevator repairs; outer hallways dirty and run down. Room clean though. Maintenance attended quickly to burned out light bulb. Staff friendly and quite helpful. Required valet parking on weekends. No dining at site. Breakfast was mediocre; creamers and teas not replenished.

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Month	Average price
January	$52
February	$60
March	$103
April	$62
May	$71
June	$67
July	$84
August	$60
September	$67
October	$108
November	$64
December	$52

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $141	19 $199
20 $56	21 $54	22 $54	23 $54	24 $54	25 $179	26 $200
27 $86	28 $54	29 $54	30 $53

Su	Mo	Tu	We	Th	Fr	Sa
				1 $56	2 $192	3 $232
4 $88	5 $53	6 $52	7 $52	8 $81	9 $255	10 $253
11 $96	12 $53	13 $53	14 $53	15 $53	16 $243	17 $203
18 $54	19 $70	20 $53	21 $52	22 $164	23 $1,817	24 $1,866
25 $248	26 $53	27 $53	28 $53	29 $52	30 $230	31 $228

La Quinta Inn by Wyndham Austin Capitol / Downtown

Prices for La Quinta Inn by Wyndham Austin Capitol / Downtown

Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds, Accessible (Tub with Grab Bars)

Room, 1 King Bed

Deluxe Room, 2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Tub with Grab Bars)

Deluxe Room, 1 King Bed

Room, 2 Double Beds

Room, 1 King Bed, City View

Executive Room, 1 King Bed

Room, 2 Double Beds, Accessible (Roll-In Shower)

Guest reviews of La Quinta Inn by Wyndham Austin Capitol / Downtown

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

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FAQs about La Quinta Inn by Wyndham Austin Capitol / Downtown

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