Is parking available at the hotel?

Yes, parking is available on-site and is free. However, parking is limited.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 10:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance to make arrangements.

What accessibility features does the hotel offer?

The hotel currently does not have wheelchair-accessible facilities, and the guestrooms are not accessible to wheelchairs.

Where is the hotel located in relation to key landmarks?

The hotel is located in Hilo's Keaukaha neighborhood, within a 5-minute drive of Coconut Island Park and Port of Hilo. It is 1.9 miles from Hilo Shopping Center and 2 miles from Hilo Farmers Market.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal and accessible from 9:00 AM to 7:00 PM.

Are children allowed at the hotel?

Children are allowed at the hotel, but specific age policies regarding free stays for children are not mentioned.

Hilo Reeds Bay Hotel - Comfortable Stay in Hilo

Average nightly price at Hilo Reeds Bay Hotel by month, last 12 months (USD)
Month	Average price
January	$143
February	$147
March	$144
April	$166
May	$144
June	$137
July	$133
August	$131
September	$140
October	$139
November	$138
December	$141

What guests think

At Hilo Reeds Bay Hotel, reviews highlight a scenic bayside location and friendly, accommodating staff, alongside very basic lodging with trade-offs like no air conditioning, no elevator, and spotty in-room Wi-Fi.

Many guests find the rooms clean and good value, appreciate kitchenettes and comfortable beds, and enjoy bay views and a small pool. Drawbacks include dated interiors, maintenance wear, limited parking at times, aircraft or environmental noise, and occasional musty smells or pests. Overall, expect a budget, no-frills stay in a great Hilo setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: a small outdoor pool, free parking that can be limited, onsite laundry, and visible security; there is no elevator.

Related guest reviews

6

Eric Y

Sep 3, 2023

·

Stayed 1 night

No A/C no elevator

10

Denise

Mar 7, 2025

·

Stayed 5 nights

All staff were welcoming and helpful. It was nice having a fridge, microwave and sink to be able to eat in at times. Laundry facilities were available. I'd go for a dip in the ocean right next door and then hop into the pool. Very relaxing. Ask for a room, second floor, overlooking the pool as this gives you a nice view of the ocean as well. Very good location in Hilo

10

Sheila

Apr 14, 2025

·

Stayed 6 nights

This location looks a bit worn/dated. It has no A/C and no elevator, but it does have fans in the room and a kitchenette. The bay view is gorgeous. The staff is attentive and they keep everything clean. We truly enjoyed our stay.

10

Leonida

Feb 26, 2024

·

Stayed 2 nights

I enjoy my room. I didn;t like hard to get a parking space after dark.

8

Charles

Jan 31, 2024

·

Stayed 7 nights

Everything was as described,spacious rooms,a refreshing pool with vistas of the bay.All surrounded by a magnifcant grove of banyan trees

8

Roni

Mar 16, 2024

·

Stayed 2 nights

Lovely landscaping. Staff were very helpful and friendly. The security guard was extremely helpful. Room was very nice and clean. Older building but nicely kept and updated. No musty odor which is unusual for an older block building. There is a nice park with a beach next door to the property. The pool looked very nice and clean. Listening to the ocean right outside of our balcony all night, was very relaxing. Would definitely stay there again.

10

Sean

Mar 3, 2024

·

Stayed 5 nights

Best value for my dollar at any hotel in Hawaii I've been to. Convenient, nice staff, free parking, close to all attractions and what did it for me is that the laundry,dryers, and soda machines are at a low price. They could have jacked up the price a little bit if they wanted too but they just want to be fair. Highly recommended for your stay. They also have 24 hour Security too.

8

Timothy

Oct 11, 2025

·

Stayed 2 nights

Bit of a mix up at check in. Our rooms were on the 2nd floor. Hotel is older, so no elevator, and WiFi was very spotty and sometimes no WiFi unless you went to the lobby. Rooms had kitchenette with dishes and utensils, and fans (no A/C) and were clean. Beds were comfortable. Night noise level was acceptable. Free parking. Nice small pool.

4

Tami

Mar 15, 2024

·

Stayed 1 night

Available parking is very limited.

8

Gail

Mar 2, 2023

·

Stayed 1 night

Old but quaint building. No elevator made it difficult to lug suitcases up three flights of stairs.

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Cleanliness

Many guests describe rooms and common areas as very clean, but others report musty odors, sticky floors, pests, or occasional lapses, so results can be inconsistent.

Related guest reviews

6

Abigale

Jan 16, 2025

·

Stayed 2 nights

We were quite shocked when we first arrived, pictures are a little deceiving. Check in process was very easy. When we opened the door to our room first impression the room did not smell clean, smell was a strong musty, mildew smell. The room itself did not seem very clean. There were small spider webs and spiders everywhere. The bathroom itself was clean which was good. The good thing about the place is it was quiet. To find parking at night is pretty tough, you might have to park on the street which is pretty scarce also. What I can say about the property is nice a quiet and the staff was friendly. I definitely would not stay here during the hotter seasons since they do not have air conditioners. We stayed here in January and it was still very warm in the room even at night with the windows open.

2

Brooke

Sep 13, 2025

·

Stayed 1 night

This place is absolutely disgusting! It is falling apart, dirty, smelly and the staff was rude. It is situated next to low income housing and felt very unsafe as our balcony looked out into the parking lot of the apartment building where there were cracked out homeless people hanging out. We left after seeing that. Don’t bother staying here! We forfeited the $153 and went down the road and stayed at the SCP. Sooooo much better!

2

McLean

Mar 11, 2024

·

Stayed 3 nights

Internet sucks. Tv channels very limited. The floors were sticky so I threw used towels on the floor to walk upon.

4

Khan

Mar 15, 2023

·

Stayed 3 nights

There were too many bugs/roaches in the room. Hotel service (e.g., daily fixing up of the room) was fine, but there shouldn't have been any roaches/bugs in the room.

10

Nadine

Nov 15, 2025

·

Stayed 1 night

It was a good stay easy check in . Clean rooms and staff was awsome

10

John

Jan 10, 2025

·

Stayed 6 nights

Excellent location. Clean and quiet. No bugs. Okder facility. Friendly staff. We recommend the rooms with balconies on the pool side.

8

Andrew

Apr 11, 2025

·

Stayed 1 night

As always the place is extremely clean and the view is wonderful. We don’t as much out of the staff but they are always professional and friendly. It is our go to place in Hilo because of the cleanliness and value

6

Brian

Jan 31, 2023

·

Stayed 1 night

The room was not clean and lacked some amenities like facial tissue. The room was ok, but I wouldn’t stay there more than one night

10

Stephanos

Jun 24, 2025

·

Stayed 1 night

This is an older property, but it is well maintained, very clean, and moderately priced. Beautiful oceanside location that is a short drive from Volcanoes National Park. Our only contact with staff was with the security person who took care of our late check in for our one night stay. He was very helpful and pleasant. We would absolutely stay here again.

10

Caesar

Sep 22, 2025

·

Stayed 1 night

A hidden gem in an old style Hawaiian hotel by Hilo Bay. The room was impeccable in cleanliness, amenities and comfort. Beautiful surroundings on Banyan Drive with so much outdoor activity at your doorstep.

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Rooms

Rooms are dated and simple, many with kitchenettes and balconies or bay views; there is no air conditioning but multiple fans are provided, beds are generally comfortable, and some guests note noise from planes or other sources.

Related guest reviews

8

William

Oct 12, 2024

·

Stayed 2 nights

Nice room, and the staff are very helpful. Two things though - A/C is badly needed, and the wi-fi signals are very week in the rooms, that is why they suggest connecting in the lobby. Nice view of the bay & pool from the balcony. The kitchen sink, silverware and plates, glasses, etc. was great to have, and the big fridge was nice too.

8

Gregory

May 25, 2025

·

Stayed 7 nights

Perfect for the trip. The hotel is like an Aus motel with a Hawaiian twist. Very large rooms and kitchen facilities. Clean and well serviced. Bay views are great. An older property without elevators 3 floors and stairs may limit it for some. No AC but fans kept it comfortable. Friendly family feel TV and wifi was marginal in rooms but volcano monitoring in lobby was a plus beds very comfortable king and Queen Quiet location east access to airport beach parks and road to Volcano Park and Hilo Safe parking. Satisfied with this Hilo base for big island exploring

10

Debra

Aug 14, 2025

·

Stayed 1 night

We walked in the room and were astounded by the beautiful water views. Lovely balcony. We had a fridge and microwave. Perfect for us. The location was very quiet. Bed was very comfortable. A lovely stay.

6

Carolina

Sep 15, 2025

·

Stayed 2 nights

Out of my 5 day trip I stayed 2 nights in Hilo so I could be close to Volcano National Park and I would not stay here again in the future. Although the staff was very friendly and helpful, but you can hear people talking outside and in other rooms late at night. The rooms also have no A/C and the Wifi is horrible. I couldn't even cast shows on the TV from my phone. That being said, the bed itself was comfortable so at least there's that. Parking was easy to find as well, but I would not recommend this hotel to solo travelers.

10

James

Sep 20, 2025

·

Stayed 16 nights

No ac but the breeze from the water you totally don’t need it . Views are beautiful . And very quiet and peaceful .

8

Summer

Apr 28, 2025

·

Stayed 4 nights

Hotel is old but rooms are renovated and very spacious. Front desk staff, security, and owners are friendly. Great location to Merrie Monarch activities and within minutes of shops and restaurants. Beautiful beach park next to hotel.

8

Karen

Aug 10, 2025

·

Stayed 2 nights

Reeds was very clean with comfortable beds, although an older hotel. Nothing fancy. It could stand some undating but the room had everything you needed with a kitchenette. We had a bayview room which was nice to watch the sunrise and boats in Reeds Bay. No AC, but the fans kept it very comfortable. No elevators, but we pack light. The staff were very helpful with much aloha. Being local islanders, this was an affordable option. Not for folks looking for a high end resort with all the fees, but very clean, close walking to parks, Hilo Bay, downtown market, and free parking. We will stay here again.

8

Karen

Dec 22, 2024

·

Stayed 3 nights

We really loved our 3rd floor corner balcony room overlooking the bay and having waves crash below. Very peaceful and comfortable. Few amenities.

4

Kurtis

Aug 21, 2025

·

Stayed 2 nights

Old property in disrepair without air conditioning. The hotel is angled so the rooms do not catch the trade winds. Uncomfortably warm if it is the summer. The rooms do have kitchenettes and the beds were acceptable. Half the price of the Grand Naniloa nearby, so you get what you pay for.

8

Timothy

Oct 11, 2025

·

Stayed 2 nights

Bit of a mix up at check in. Our rooms were on the 2nd floor. Hotel is older, so no elevator, and WiFi was very spotty and sometimes no WiFi unless you went to the lobby. Rooms had kitchenette with dishes and utensils, and fans (no A/C) and were clean. Beds were comfortable. Night noise level was acceptable. Free parking. Nice small pool.

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Service

Service is frequently praised as friendly, helpful, and accommodating, with easy check-in and staff assisting with luggage; a few reviews cite issues such as refund disputes, a security interaction, or do-not-disturb lapses.

Related guest reviews

10

Albert

Jun 28, 2025

·

Stayed 1 night

We’ve stayed at the Reed several times. Each time was excellent. Thank you to the staff.

10

Erika

Oct 22, 2025

·

Stayed 3 nights

Came in to Hilo for a family visit and was very happy with our stay at Reeds. They were very warm and welcoming and very accommodating when we asked to stay an extra night. Beautiful scenery, very clean room and pool. The aunties were so sweet and greeted us everytime we came in and out and helped us find towels and quarters. Even got an aloha hug on our way out! 100% recommend staying here in a his quiet nook right by the bay and downtown.

10

Tracy

Oct 6, 2024

·

Stayed 2 nights

Great service, very friendly. The security person even helped carry my luggage to my room and gave suggestions for places to eat. We had an incredible view of the ocean and could hear the waves lapping against the shore.

10

Gary

Aug 26, 2025

·

Stayed 3 nights

This was our second stay here and we enjoyed the experience. The staff is friendly and helpful. The hotel is very conveniently located for airport, eating and going into Hilo town. They were accommodating in getting us a first floor room, since my wife has arthritis.

8

Judy

Aug 27, 2025

·

Stayed 1 night

Very basic hotel, but it was clean and quiet. TV was a bit to figure out, but other than that, can’t complain. A nice man that worked there helped me take my suitcase up the 3 flights of stairs.

8

Nancy

Nov 7, 2024

·

Stayed 2 nights

The staff there were extremely friendly, very helpful. For instance, a young man helped us carry up eight heavy suitcases up the stairs. This is because there is no elevator in this building. The room was clean. The building is in dire need of a update or renovation.

10

Stephen

Aug 20, 2023

·

Stayed 3 nights

Loved our stay. The staff were great. Nice quiet area within walking distance of some beautiful scenery.

10

Jay

Dec 10, 2025

·

Stayed 1 night

Friendly staff, lovely location, easy check in

4

Neary

Aug 3, 2025

·

Stayed 3 nights

The hotel is Tour's Trap. When my husband and I pulled up on the parking lot, we were a little shock of how old the building is, it is NOT as advertised -False Advertise. The building is old, it's clean, does not have AC (we were okay with that) but the airflow was not circulating. The reason I was not happy about it, we planned on staying for three nights, but our plan changed, we need to check out a night early, but the front desk clerk and the manager will not return our REFUND for the night we did not stay. They said it is a penalty that we checked out one night early. The front desk clerk/manager charge us the one night we didn't stay, the tax, and the fee.

2

Daniel

Sep 14, 2023

·

I recently stayed at Reeds bay hotel and had a rather unsettling experience. The security guard on duty displayed behavior that was both erratic and intimidating. The lack of professionalism and genuine concern for guest safety and comfort was alarming. I believe that security staff should instill a sense of safety, not fear. Additionally, the overall customer service at this establishment left a lot to be desired. I would urge potential guests to carefully consider their options before booking here.

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AI-generated summary based on recent guest reviews

Location

Waterfront on Banyan Drive near Coconut Island, Liliuokalani Park, and the airport, with scenic views and easy access to Hilo; some mention airport noise or a somewhat rough feel in parts of the area.

Related guest reviews

8

Richard

Oct 13, 2024

·

Stayed 1 night

Older facility well managed in great location. Definately select a Bay View Room!

10

Elaine

Nov 4, 2024

·

Stayed 1 night

Excellent budget hotel near downtown. Nothing fancy or extra but clean and comfortable.

10

Sue

Apr 7, 2025

·

Stayed 4 nights

Nice and laid back. Perfect for those of us who like a laid back atmosphere and don't like fancy resorts. Family owned and very welcoming.

8

Lisa

Feb 18, 2025

·

Stayed 3 nights

Our lanai was overlooking Reeds Bay for beautiful views of sunrise. The staff were very kind. The parking was free. It's close to the airport, but not easily walkable to downtown. There are several restaurants within walking distance. Great value. Also a lovely public park next to the hotel.

8

Elizabeth

Nov 6, 2024

·

Stayed 6 nights

Beautiful area, great bay views from our room, friendly staff and close to restaurants and the downtown area

10

Stephanos

Jun 24, 2025

·

Stayed 1 night

This is an older property, but it is well maintained, very clean, and moderately priced. Beautiful oceanside location that is a short drive from Volcanoes National Park. Our only contact with staff was with the security person who took care of our late check in for our one night stay. He was very helpful and pleasant. We would absolutely stay here again.

10

sorah

Nov 29, 2025

·

Stayed 2 nights

Amazing location

8

Bart

Feb 24, 2025

·

Stayed 1 night

It's located right on the water, our room overlooked a nice tidal pool so we had the relaxing sound of waves to help us sleep. The room was clean and well maintained but the common area around the hotel could use some TLC. There's a tall chain link fence between the lobby and swimming pool that didn't make it in any of the pictures online. The biggest negative is that when airliners take off from the nearby airport they're REALLY LOW and loud.

10

Thomas

Apr 6, 2025

·

Stayed 1 night

It is a beautiful spot.

10

Lydia

Apr 1, 2025

·

Stayed 1 night

Great location, friendly staff!

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AI-generated summary based on recent guest reviews

Dining

No on-site dining or breakfast is noted, but many guests use the in-room kitchenettes and say restaurants are within walking or short driving distance.

Related guest reviews

8

William

Oct 12, 2024

·

Stayed 2 nights

Nice room, and the staff are very helpful. Two things though - A/C is badly needed, and the wi-fi signals are very week in the rooms, that is why they suggest connecting in the lobby. Nice view of the bay & pool from the balcony. The kitchen sink, silverware and plates, glasses, etc. was great to have, and the big fridge was nice too.

10

Megan

Jul 23, 2025

·

Stayed 3 nights

Close to a beach & right on the water. Parking available & easy access! Fridge & microwave available.

10

John

Nov 1, 2024

·

Stayed 4 nights

Great location outside of downtown area. Less traffic and ample parking. Very clean and safe. Friendly staff. An older building that could use some upgrades, like A/C and an elevator. Some of room furniture was pretty worn. Overall, very good.

8

Barbara

Mar 5, 2025

·

Stayed 1 night

The staff were friendly and helpful. The kitchenette in our unit and the beach and restaurants within walking distance were a plus.

10

Muriel

Mar 4, 2025

·

Stayed 4 nights

Our efficiency had everything we needed. Enjoyed being on Banyan Drive - great location

10

Lan

Jul 5, 2025

·

Stayed 10 nights

This hotel has a unique service that is it provides kitchen utilities. It provides ceramic dishes, cups, bowls, knives, forks, spoons, dish washing liquid, and so on in the room. It has a big refrigerator also.

8

Jeffrey

Aug 11, 2023

·

Stayed 2 nights

This was affordable and clean. We liked the kitchenette, microwave, full size fridge. I can see how this would be a good option for families and extended stay. The property could use some renovation, but with that the price would go up. $155-$175 a night here, versus $250-$350 a night at the neighboring fixed up hotels. The view from the 1st floor room was looking into the neighboring parking lot. The 2nd floor had an ocean view. The room with 2 beds were really good size beds.

10

Martin

Dec 12, 2023

·

Stayed 2 nights

Not to busy- very quiet & affordable with king size bed came stocked with full size refrigerator, microwave dishes cooking skillet- saved some money by cooking our breakfast and lunch and eating out for dinner. Lots of sightseeing close by and next to the beach

8

thelma

Jun 22, 2025

·

Stayed 3 nights

Even though the rooms have no AC it was a great place to stay !!! Microwave/refrigerator/ kitchen sink and even ceramic plates and utensils. Nice view !! Close to Coconut Island and Reeds Bay perfect for the kids to swim and jump off !!

8

Louis

Mar 2, 2025

·

Stayed 28 nights

The location of the property is great. Not far from downtown Hilo and within walking distance to a beautiful park. Parking was not an issue. It is a very old hotel. It does need a facelift. For me traveling alone and being out and about it was fine. The rooms do have a refrigerator and microwave. It was great I could save some money on dinning. The pool is not heated and is cold. I am 71 years old, that could be the issue too. The housekeeping staff as outstanding. Always smiling and so pleasant. The young lady at the front desk at night is so nice. There is no air conditioning. There is a fan in the room. I kept the sliding door open at night. Nice breeze and could hear the water in the bay. The airport is close. It did not bother me. Overall it was good for me.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $157	5 $158	6 $155	7 $150	8 $146	9 $148	10 $147
11 $153	12 $145	13 $145	14 $144	15 $145	16 $144	17 $144
18 $144	19 $148	20 $142	21 $143	22 $144	23 $149	24 $144
25 $144	26 $151	27 $151	28 $151	29 $151	30 $136	31 $151

Su	Mo	Tu	We	Th	Fr	Sa
1 $148	2 $151	3 $150	4 $150	5 $160	6 $160	7 $152
8 $160	9 $150	10 $151	11 $160	12 $158	13 $153	14 $153
15 $152	16 $154	17 $154	18 $155	19 $154	20 $160	21 $149
22 $148	23 $154	24 $150	25 $152	26 $150	27 $154	28 $163
29 $166	30 $155

Hilo Reeds Bay Hotel

Prices for Hilo Reeds Bay Hotel

Monthly average prices

About this property

Location

Room options

Studio, 2 Double Beds, Bay View

Deluxe Studio, 2 Double Beds

Deluxe Studio (1 King Bed)

Standard Studio (1 King Bed)

Studio, 1 King Bed, Bay View

Standard Studio (2 Double Beds)

Guest reviews of Hilo Reeds Bay Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hilo Reeds Bay Hotel

Considering this hotel for your Hilo trip?

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