Is parking available at the property?

Yes, parking is available on-site and is complimentary. However, parking is limited.

Does the hotel allow pets?

Yes, the hotel allows pets in specific rooms only, with a pet fee of USD 35 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 16:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. It is advisable to contact the hotel for specific needs.

Where is the hotel located in relation to key landmarks?

The hotel is located in Hilo (Keaukaha), within a 15-minute walk of Liliuokalani Park and Gardens and Coconut Island Park. It is approximately 1.6 miles from the Port of Hilo and 1.7 miles from Hilo Farmers Market.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal. Specific operational hours are not provided, so it is best to check with the hotel for details.

What are the hotel's policies for guests staying with children?

Up to 3 children aged 12 years old and younger can stay free when occupying the parent or guardian's room using existing bedding.

SCP Hilo Hotel - Hilo Accommodation

Average nightly price at SCP Hilo Hotel by month, last 12 months (USD)
Month	Average price
January	$186
February	$168
March	$176
April	$208
May	$196
June	$199
July	$185
August	$188
September	$161
October	$173
November	$185
December	$217

What guests think

At SCP Hilo Hotel, travellers praise the friendly staff, relaxed lobby and gardens, and handy extras like the pool, free paddleboards and bikes, with a convenient bayfront location close to parks, restaurants and the airport.

Rooms are generally simple and small, with some dated features, soft beds, and occasional lack of TVs; bathrooms can be tight or awkward. Recurring downsides include aircraft and corridor noise due to thin windows and walls, a noisy window AC, limited parking, and no elevator. Cleanliness is often praised, though a few guests reported pests or missed housekeeping details; lobby coffee and water help but in-room coffee or cups are not usually provided. Expect a friendly, budget-minded base with great shared spaces and amenities, but modest, older-style rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Popular shared spaces include a landscaped pool area, koi pond, and an inviting lobby, plus complimentary paddleboards and bikes; many appreciate free coffee/water and on-site extras like laundry and massage. Tradeoffs are no elevator and occasionally tight or limited parking.

Related guest reviews

10

Anastacia

Jul 28, 2025

·

Stayed 2 nights

We loved our stay at SCP. We are a young family of four and we felt very welcomed from the beginning. Amanda the night front desk host was very nice and we saw her the next night too. And even though it was 12am she was still very friendly and welcoming. We loved the amenities; the stand up paddle board we borrowed for a few hours for two days, the pool, the different areas to relax in. I think my favorite was the open hotel lobby. We highly recommend!

10

Travis

Feb 4, 2025

·

Stayed 1 night

They have free filtered water, tea, coffee, hot water. The place is very relaxing. They have a pond with fish and ducks. They have a flower garden, a massage therapist on site. An area with board games and puzzles. A restaurant is attached to the hotel. The bay is right across from the hotel. You can get paddle boards to use for free in the Bay. They also have bikes for you to use. The beds were comfy. There is air conditioner or you can leave the huge window open and use the ceiling fan.

8

marelina

Dec 6, 2024

·

Stayed 1 night

Beautiful pool area and decor.

8

Matthew

Mar 4, 2025

·

Stayed 1 night

Quick one night stay with 35-45 minute drive to Hawaii Volcanoes National Park. Room was clean, easy check in, staff were friendly, bed was good, bathroom/shower were clean as well! Easy walk to Coconut Island (pictured) and short driving distance from hotel to amazing waterfalls in or near Hilo! ONLY downside was parking was limited. So have to park nearby on street. Found parking without much problem and not too far away. Staff was VERY HELPFUL with that, especially with me arriving so late in the evening! Kudos to the hotel staff! Overall, great last minute find!

4

Lisa

Jan 11, 2025

·

Stayed 1 night

Be prepared There is no coffee hot water for tea etc in the room The king rooms are the farthest away from the lobby 10 min walk with luggage No elevator So it is more for minimalist vibe The parking is far from the rooms Pool is not heated pretty cold Refreshing in the day not at night No tv stations so bring your password or hdmi cord By the air port Bring ear plugs!!!

10

Brock

Aug 29, 2025

·

Stayed 1 night

The staff on check in and check out are very friendly and made it a breeze. The lobby area is very nice and several guests and families chose of it to be their nightly hangout area playing cards and board games. The rooms are quiet with comfortable beds. There is on site free parking behind the hotel that makes if convenient and easy to get to your vehicle. They have free rentals on bikes and paddle boards for easy access to the bay and surrounding areas. This was a nice remodeled motel that adds modern touches to an old school charm.

8

Amy

Mar 14, 2025

·

Stayed 1 night

Very convenient to the airport. It was clean, the grounds were very well cared for and the staff was very helpful. Be advised: it is an older hotel so it's not "glitzy"and it doesn't have an elevator

10

Whitney

Jul 6, 2025

·

Stayed 3 nights

Conveniently located and we enjoy staying at this hotel and always treat ourselves to a massage with Randy.

8

tracey

Feb 27, 2025

·

Stayed 1 night

We loved this hotel. The vibe is young and hip and the staff is friendly and how can you not like a hotel with a mission statement ?! The rooms have just what you need ( bed, desk, mini fridge, microwave) with small bathrooms but great water pressure and really nice, local shampoo, conditioner and soap. It was so nice to have a laundry room, deep pool and a massage service onsite too. There are a host of complimentary things like bikes and water too. The quirks: soft mattresses and an older construction…read: noise travels easily through slatted windows and thin walls. Having noted that, we really enjoyed our stay and would return!

10

Gail

Jul 25, 2025

·

Stayed 1 night

We had a wonderful stay. The staff is so friendly and helpful. The lobby, common areas, and amenities are fabulous. The room is very average, but was certainly sufficient for our needs. As a family with two adults and two teenagers, we appreciated the room with three beds. We really enjoyed the pool and the standup paddle boards. Also enjoyed the complimentary coffee, which was delicious. Thank you for a wonderful stay!

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Cleanliness

Many guests describe rooms and grounds as clean, but some reported pests (roaches/bugs) and occasional housekeeping misses in bathrooms. Overall cleanliness feels inconsistent across stays.

Related guest reviews

2

Zhongwen

Dec 26, 2024

·

Stayed 1 night

My Christmas Eve experience at this hotel was absolutely appalling. The bathroom was infested with dead bugs, fly bugs were buzzing around the room, and small insects crawled on the walls. To make matters worse, the hotel blared deafening DJ music starting at 4:30 AM—yes, before dawn. The noise was unbearable, and many guests abandoned the hotel before sunrise. Sleep was impossible, and the entire night was a nightmare.

2

Amber

Jun 1, 2023

·

Stayed 1 night

Room was infested with cockroaches. Did not stay.

6

Kellye

Oct 22, 2023

·

Stayed 4 nights

The staff was great. The main hotel does not have AC, it's basically open to outside which is kinda cool if you like the heat. We were trying to escape the heat for a few days. The room had a window AC. It was noisy but kept the room cool. Ceiling fan had a mind of its own. Room was clean and I always saw housekeeping. Not a fan of the roaches in the room though. It may be common in Hawaii but not where I come from. They have some 3" ones. Seriously! The hotel took a little off my bill. Not enough for the price I paid for 4 nights of worrying if I was taking any home in my luggage. To end on a good note, nice pool and landscaping is beautiful and well maintained. Cute wild cat was entertaining.

8

Robert

Aug 7, 2025

·

Stayed 1 night

Good clean hotel. Small but adequate room. Would probably come back.

2

Gregory

Nov 26, 2024

·

Room was filthy with obvious stains on bed sheets, dirty bathroom. Arranged a room for my adult daughter, and she was absolutely disgusted.

8

Christian

Mar 14, 2024

·

Stayed 2 nights

The lobby and grounds of the property are beautiful. The staff is super friendly. Although we didn’t use the bikes and the paddle boards, having them as an option for free is nice. The pool area is really neat as were the Koi ponds. We spent many hours out on our balcony watching the fish. I do have to agree with some other reviewers with the conditions of the rooms. It does look like they took an old hotel and just slapped some new paint on the rooms. The bathroom wasn’t updated and there was other peoples hair clung to the walls. I felt like the room and the hallways could be cleaner. Also don’t expect a large TV in the rooms. They are 32 inches at best. The beds are very comfortable and it was nice to be able to have the option of air conditioning. I did like that our stay helps the community but I thought the price was a little high once I seen the condition of the room.

6

Julie

Aug 1, 2025

·

Stayed 2 nights

Clean rooms. Basic hotel. It was just ok.

10

Samantha

Sep 23, 2023

·

Stayed 3 nights

Lovely hotel - the rooms were clean and modern and the staff made the stay wonderful. The 24/7 tea and coffee in the reception was delightful, and the seating area by the pool was lovely for an after dinner chat and drink. Close to lots of walkable breakfast options and a short drive from downtown Hilo.

10

liana

Jul 8, 2025

·

Stayed 4 nights

Super clean! Staff is super friendly!

10

Alan

Jan 17, 2025

·

Stayed 1 night

We stayed for one night. The hotel has a nice location close to the shore with beaches, a street of banyan trees, and a park. The pool and garden area looked nice, although we didn't have time to use them. The hotel is not new, so you should expect that, but was clean and comfortable. The staff was wonderful!

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Rooms

Rooms are basic and compact with some dated elements; several note soft mattresses, small or low bathrooms, limited outlets, and in some categories no TV. Noise from thin windows/walls and occasionally loud or limited AC are recurring concerns.

Related guest reviews

6

Spencer

Aug 20, 2025

·

Stayed 1 night

For the price needs better air-conditioning

6

Jimmy

Sep 21, 2023

·

Stayed 2 nights

The layout of this hotel is really confusing - its like they combined 2 or 3 different motels and called it a day. Depending on what room you're at, it can take 10 minutes to walk there. The room itself is very minimal, which is fine, and also just note that the TV is a 22" monitor - so no need to select those rooms if you already have an iPad or something to use.

6

Lloyd

Dec 13, 2024

·

Stayed 1 night

Too soft bed.

6

Mark

Apr 1, 2025

·

Stayed 3 nights

Pics make the property look nicer than it is. The hotel staff were kind to allow us to cancel our stay after 1 night without penalty. The 2-bed room was very small, and the beds were very soft, which made us decide to move to another hotel. The immediate vicinity is run down but not unsafe. Fitness center has free weights and 2 Peloton bikes that are in reasonably good shape.

6

Christian

Mar 21, 2025

·

Stayed 2 nights

Slick marketing photos hide the reality that this property is still a decades old motel with some surface, albeit lovely upgrades to lobby and pool area. Those upgrades and kind front desk staff can't completely make up for the very dated rooms, shoddy key card locks, old school shutterpane glass windows and the oh so lovely airline jets flying 100 feet overhead on approach to Hilo airport. Not saying don't stay here but I am saying know what you're buying.

8

Gidget

Jul 21, 2024

·

Stayed 1 night

Only thing I didn’t like, was how low the shower head was, I had to bend down to rinse my hair.

6

Lloyd

Dec 13, 2024

·

Stayed 1 night

The beds were just too soft.

8

RACHEL

Oct 7, 2024

·

Stayed 1 night

The hotel is basic but comfortable. Staff were friendly and check in/out was easy. The bathroom was TINY but since I was alone it worked. If you’re looking for home comforts this isn’t the place for you. There was no TV and no power plug near the bed. The bed and pillows were comfortable and the AC did the job.

6

zhongjun

Aug 29, 2025

·

Stayed 2 nights

The AC is really noisy, especially annoying during night

8

Kury

Jul 6, 2025

·

Stayed 1 night

We stayed for one night after coming back from the Volcanoes National Park. Though it was a short stay, it was nice and comfortable. There was one trouble where the ceiling fan did not work, but they changed our room immediately and upgraded it to a room with a view which was great. We heard noises from outside because the walls are probably thin and not sound-proofed, but we managed. Water and coffee were available 24/7 at the lobby, a couple of good walking distance restaurants, overall a very good hotel for an affordable price! Highly recommended!

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Service

Service is widely praised as warm, helpful, and proactive, with staff assisting during disruptions and offering easy check-in/out. A few guests mentioned billing or professionalism issues.

Related guest reviews

8

Rachael

Aug 19, 2025

·

Stayed 2 nights

We stay here every time we go to Hilo. I love it cause it close to the bay and the customer service is amazing.

10

David

Jul 15, 2025

·

Stayed 6 nights

The staff was very friendly and knowledgeable. Several good restaurants are within easy walking distance.

10

Jamieann

Mar 17, 2025

·

Stayed 2 nights

Hotel staff were very friendly and helpful. The property was relaxing.

2

Timur

May 30, 2025

·

Stayed 1 night

Receptionist lady has no business being in reception. First, she overcharged us for early check-in and changing room from second floor to first floor. We have a newborn and second floor was inconvenient. Second, she issued magnetic keycard and sent another guest to our room (room 101, May 29th 2025).

10

Brock

Aug 29, 2025

·

Stayed 1 night

The staff on check in and check out are very friendly and made it a breeze. The lobby area is very nice and several guests and families chose of it to be their nightly hangout area playing cards and board games. The rooms are quiet with comfortable beds. There is on site free parking behind the hotel that makes if convenient and easy to get to your vehicle. They have free rentals on bikes and paddle boards for easy access to the bay and surrounding areas. This was a nice remodeled motel that adds modern touches to an old school charm.

10

melissa

Apr 20, 2025

·

Stayed 1 night

The staff was super friendly. Very helpful with questions and information.

10

Colleen

Mar 24, 2025

·

Stayed 7 nights

Shout out to amazing staff especially Ivonne who went the extra mile to be warm and welcoming. We had a wonderful week at your hotel. Thank you kindly, Colleen, Cheryl, Lauren, Steph

10

Diana

May 1, 2024

·

Stayed 1 night

Excellent front desk, service, nice, clean and well appointed room, lovely grounds with huge Koi, pond and garden, and a very nice pool courtyard. There is a park along the water just across the street where it is nice to take a walk and families have picnics in the evening. The restaurant on the property has decent food and nice service. The motel offers many free extras and has a focus on kindness towards people and the environment.

10

Aidan

Jul 30, 2025

·

Stayed 2 nights

On our second evening there was a tsunami evacuation. The staff and manager waited until we were safely on a bus to the evacuation centre. This took some time and they gave us regular updates. When we were allowed to return they offered to collect us or send an uber. Thanks so much. The hotel is quite good. Aircon is a bit noisy but works. Probably the best option in Hilo.

10

Shlok

Mar 21, 2025

·

I wish I had the chance to stay more than a night. The customer service was fantastic, before arrival, during my stay, and post my stay. Hotel ambience

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Location

Scenic, walkable setting by the bay, gardens and parks, with restaurants nearby and easy access to the airport. Proximity to the runway means noticeable plane noise for some.

Related guest reviews

10

Colleen

Feb 25, 2025

·

Stayed 1 night

Great Hotel. Definitely would stay again. Love the proximity to the airport, downtown Hilo, Coconut Island, restaurants and parks. A little nosy by most hotels are. I appreciated the ladies at the front desk, upon check in, sharing their knowledge of the hotels history (many renovations and buildings later, the first building was housing for workers; so many transformations). And the free beverage (kombucha). Mahalo nui loa!

8

Pierre

May 19, 2025

·

Stayed 4 nights

It was close to the Beach and walking Gardens

8

Zoltan

Mar 26, 2025

·

Stayed 3 nights

Property is nice, unfortunately there isnt much sound proofing around the windows or doors, so every morning at 6 am the landing planes are very noisy and woke us up

10

Douglas

Mar 17, 2025

·

Stayed 3 nights

Very nice location. The upgrades to the property are very nice

8

David

Jan 14, 2025

·

Stayed 2 nights

The property itself and the staff were excellent- only drawback was being next to airport and having late night and early morning flights make earth shattering noise as they landed nearby.

8

Amy

Mar 14, 2025

·

Stayed 1 night

Very convenient to the airport. It was clean, the grounds were very well cared for and the staff was very helpful. Be advised: it is an older hotel so it's not "glitzy"and it doesn't have an elevator

10

Doug

Dec 30, 2024

·

Stayed 5 nights

Excellent location right across the street from the ocean. Very nice park and gardens adjacent. Good options of restaurants within walking distance. Very helpful and friendly staff.

10

Monica

May 31, 2025

·

Stayed 2 nights

Perfect location!

8

Diane

Jan 19, 2025

·

Stayed 3 nights

The room was large, clean and well equipped—comfortable mattress and pillows, 2 luggage racks, refrigerator, large countertop cabinet that had a desk chair and drawers, window AC, louvre windows, gorgeous ceiling fan. Also hangars, hair dryer and iron. A really nice touch that other hotels should offer was a drying rack for clothing. Also used the water filling station in the lobby. The pool area had tables and chairs along w chaise lounge chairs. The location was convenient. Although it is by the airport, planes were infrequent and it was very quiet. Location is nice w a park, gas station and restaurants nearby. The parking lot was fenced and had video cameras and seemed more secure than nearby hotels. Negatives: the initial view of the hotel was from the side and it looked like a rundown apartment building and I drove by the hotel the first time, giving me second thoughts. The inside was fine. The bathroom was showing age, worn doors, wall dings. It was a hike from the entrance to the room, down multiple corridors, stairs only to the second floor and multiple staircases from the parking lot so anyone with mobility challenges may want to call ahead about the room location. And for an eco friendly hotel, there were no recycling containers in the room, only in the lobby and parking lot entrance. Would definitely stay again.

10

Jarrett

Jun 22, 2025

·

Stayed 2 nights

Great place near the ocean. Convenient and clean. Friendly and helpful staff.

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Dining

Complimentary lobby coffee/tea and water are appreciated, with an attached restaurant and several breakfast spots next door or nearby. Feedback on food and coffee is mixed, and many note no in-room coffee maker or breakfast service.

Related guest reviews

10

Richard

Jun 25, 2024

·

Stayed 4 nights

Ice pond across the street and great breakfast connected to hotel!

10

PAUL

Sep 1, 2024

·

Stayed 1 night

Coffee shop with fabulous breakfast offerings next door and a really nice restaurant a half block away.

8

Josef

Dec 9, 2024

·

Stayed 2 nights

Renovated older hotel, clean, good location, very friendly staff. Unique furnishing and decorations. Complimentary paddle board and bike rental. Coconut Grill attached to the hotel, Ponds restaurant 1min walk. We had great experience in both. If we plan another trip to Hilo we would definitely chose this hotel again.

10

Ryan

Apr 19, 2024

·

Stayed 4 nights

Beautiful and serene hotel. Staff was so nice n easy restaurant on site. Laundry facility clean and new, love the easy online pay. Only complaint, please put coffee machines in rooms!

4

Lisa

Jan 11, 2025

·

Stayed 1 night

Be prepared There is no coffee hot water for tea etc in the room The king rooms are the farthest away from the lobby 10 min walk with luggage No elevator So it is more for minimalist vibe The parking is far from the rooms Pool is not heated pretty cold Refreshing in the day not at night No tv stations so bring your password or hdmi cord By the air port Bring ear plugs!!!

8

Karrie

Feb 6, 2025

·

Stayed 2 nights

This hotel has a great pool and offers free water, coffee, and tea. The employees were friendly, and there is a nice walking trail along Banyon Drive. The rooms are expensive and small; they offer a nice breezy lobby area with a view of the pond.

10

Samantha

Sep 23, 2023

·

Stayed 3 nights

Lovely hotel - the rooms were clean and modern and the staff made the stay wonderful. The 24/7 tea and coffee in the reception was delightful, and the seating area by the pool was lovely for an after dinner chat and drink. Close to lots of walkable breakfast options and a short drive from downtown Hilo.

10

Doug

Dec 30, 2024

·

Stayed 5 nights

Excellent location right across the street from the ocean. Very nice park and gardens adjacent. Good options of restaurants within walking distance. Very helpful and friendly staff.

8

lindsey

Jan 12, 2025

·

Stayed 4 nights

The property was clean, had plenty of hot water in the morning and was conveniently located near a few restaurants. We rented a car after a couple of days and that meade us realize how much more conveniently located it was to other destinations. The staff was nice and helpful. We felt very safe in the property and the surrounding areas. We weren't in the room a lot, but it was a bit noisy at times with other guests and airplane traffic. Our sound machine was either broken or not easy to use. The restaurant attached was not very good, so I would not reccomend earing there. I would go to Pineapples or Hawaiian style if you want a great meal. Pond's and Ken's were totally fine and walkable from the hotel and decent. I would reccomend this place to travelers in general. If they had a TV, I would have given it a 5 star. Overall a great place to stay!

10

Bill Olear ,Lisa

Dec 18, 2024

·

Stayed 2 nights

Great staff wellness services on the premises. Restaurant on property was great! I would stay here in the future.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $208
4 $169	5 $172	6 $169	7 $169	8 $258	9 $173	10 $445
11 $237	12 $171	13 $172	14 $173	15 $172	16 $172	17 $172
18 $169	19 $169	20 $169	21 $166	22 $214	23 $166	24 $169
25 $169	26 $169	27 $169	28 $169	29 $169	30 $170	31 $166

Su	Mo	Tu	We	Th	Fr	Sa
1 $170	2 $170	3 $166	4 $170	5 $170	6 $170	7 $166
8 $170	9 $170	10 $170	11 $170	12 $170	13 $170	14 $170
15 $170	16 $170	17 $170	18 $170	19 $170	20 $170	21 $170
22 $170	23 $170	24 $170	25 $170	26 $170	27 $170	28 $166
29 $170	30 $170

SCP Hilo Hotel

Prices for SCP Hilo Hotel

Monthly average prices

About this property

Location

Room options

Peaceful King Room

Room, 2 Double Beds

Room, 2 Double Beds, Accessible, Poolside

Peaceful 2 Double Beds Room

Room, 1 King Bed, Poolside

Room, 1 King Bed, Balcony, Bay View

Room, 1 King Bed

Room, 2 Double Beds, Poolside

Room, 1 King Bed, Roll-In Shower, Poolside

Room, 2 Double Beds, Balcony, Bay View

Guest reviews of SCP Hilo Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about SCP Hilo Hotel

Considering this hotel for your Hilo trip?

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