Holiday Inn Express Toledo North by IHG

They should have the parking lot cleared of snow and salt the ground

The gym was small, but great for me;Love the hospitality.

Very loud hotel right next to a truck stop there was a lot of debris in the parking lot which caused us a flat tire while out of state for work

Room was reasonable clean but carpet was heavily stained and filthy. My kids socks were black after an hour. Breakfast was same every day with no variety. Biscuits and gravy every day and biscuits were hard and looked like they were the prior days. Pool was also dirty with debris in the water in the bottom and old chewing gum on the ground. Clearly the pool and area is not cleaned and scrubbed regularly. Towels were also rationed each day. None avail in pool and only provided with 2 in the room.

You pretty much know what you’re getting with holiday inn. I like the consistency. That being said, this one had a great very attentive breakfast attendant and housekeeping seemed to working very hard. Only thing I didn’t like was there was only one elevator and you constantly had to wait.

We love staying at this location. It’s always clean and the kids love the indoor pool.

For the price, the hotel is not clean enough. When I pulled up the curtain the glass was so dirty and full of spider webs. The pool doesn’t have air conditioning and smells harsh color, water is not clear and I didn’t feel safe to let my children swim in. Breakfast is poor quality and pancake maker was tagged out of order. All said, the staff and front desk are very polite and helpful.

Pool pump was broken, i couldn't use the pool

Pool was freezing cold, was told they couldn’t increase the temperature. Our room also had a huge draft (it was freezing out and just blaring into the room through heating unit). The hallways and all common spaces were freezing cold as well. Beds were very comfortable and breakfast was delicious.

Very nice, safe place. It would be nice if the pool was even slightly warm. It's definitely hot in the pool room. But not the water.

The room was not cleaned daily and I had to call to ask them to bring towels and toilet paper because they never came to check in. Had to leave the trash and dirty towels outside to trigger for them to come and clean. This was after 2 days

My husband and I stayed here overnight. Check in was easy. The rooms, lobby, outside were all clean. We stayed in a king room, the bed was comfortable, the room was stocked with coffee, towels, toilet paper, shampoo, body wash, and conditioner. They even offer makeup remover wipes. If you forget any toiletries they offer complimentary replacements. The area itself is decent we did hear trucks stopping across the street at the gas station/truckstop. Very. Lose to the I-75 exits. Breakfast was great they had a BIG selection of food. There is also a pool if you’re looking for a hotel with a pool. Overall great stay.

Room I was in had a spot that looked like mold or possibly feces on the toilet. There was also hair on the toilet. The bathroom was obviously not cleaned. The curtains had blood stains on them. When I brought up the issue regarding the dirty toilet the front desk employee (Jacquelyn) recommended I bring it up to day shift because she was the only one working and would not be able to leave the front desk because she was the only one working. She said there were no other rooms available to transfer me to. When I asked could they transfer me to another Holiday Inn that could accommodate because I was not going to use that restroom all night she stated that they did not do that. She then stated that another guest failed to check in and we could be transferred to that room instead. Would not recommend.

The room, bed, bathroom, frig, a/c worked great. I'd recommend either steam cleaning the carpet or change the carpet all together. The carpet was worn and ditry looking a bit.

Clean rooms, modern look, EXTRA EXTRA towels already in the room. Nice comfortable bed and pillows! Friendly staff definitely plan on staying here again.

Elevators were dirty and sketchy hallways were dirty lobby floor was sticky and dirty

I was checked into an unclean room. Filthy bathroom, hair in sink & tub, mold on shower curtain, no clean towels, dirty sheets & spread on bed. I took my luggage down to the front desk & complained. He stated he was not surprised with the room conditions. I was moved to a clean room.

Very clean, well kept Hotel. Room was spotless. And the staff were all friendly, personable.

Water in shower drains very slow (unsanitary), hair was all over the bathroom sink and tub, there was a smell of mildew in the room, carpet needs cleaning, there was trash in the bathroom receptacle upon arrival

Staff very friendly and hotel modern. Room was adequately clean. Had my wife been there then there would have been trouble as the bed linens had not been changed between guests. Found some ones hair in the bed and sheets smelled like perfume. Bathroom was clean enough, barely. Breakfast was far better than I was expecting for a hotel breakfast and morning staff there were helpful and friendly as well.

Literally an amazing stay my sister and I came from Michigan to have a girls trip. The room was so nice, bigger than we thought. The bed and pillows AMAZING! The breakfast was good and the employee working in the breakfast area was awesome. We loved it and will definitely stay again. Thank you!

Overall good stay, clean, good breakfast, only downside was the very thin walls you could hear everything, doors closing, people walking, talking, showers running and toilets flushing.

We arrived very late but the front desk employee was friendly and efficient and got us checked in quickly. The room was a good size and the bed was extremely comfortable. The blackout curtains worked well and it was quiet so I was able to sleep in easily the next morning. The common areas of the hotel didn’t look quite as clean as the room but it wouldn’t put me off from staying again if I was in the area.

We was in room 424 and the heat didn’t decide to work til 5am called the front desk he came up three times trying to help the final outcome was him bringing three blankets up to our room I talked with the manager in the morning she was nice but refunded 25 percent off the room which wasn’t enough in my eyes but at least it was something

I wasn’t here long, but room was clean & comfy. Walls or doors are thin because you could hear everything. Breakfast was also average.

Good location with easy access from highway. Comfortable bed and spacious room. Good breakfast. Would recommend. I’m

We got checked in pretty quickly! Once we got into our room it was very hot and muggy in the room! We adjusted the temp and had to leave to meet up with friends! Once we returned about 5 hours later the room hadn’t cooled down at all! We went to the front desk and they did come to help but still wasn’t able to get air to work properly! They offered a fan and when they showed up with it, it was covered in dust! YUCK

I thought that the beds were one of the more conformable beds we have stayed in.

Upon arrival I learned that the tv was broken and no other rooms available. I drove from another state so it was very inconvenient.

Room smelled of cigarettes and the air was not working properly at first, bed was comfortable and room was clean. Pool was smaller than expected but okay

Our room was clean and we got in without issue. My brother traveling with us was not as lucky. The front desk staff assigned them a room that they couldn't get into. It took a half hour of back and forth before they manually opened the door to the room and discovered there was someone already sleeping in it. This was a rude awakening for all involved at 2:15am. The working manager on duty for the morning shift attempted to reconcile the situation as we checked out. Her manager called in and stopped her from continuing to rectify the situation accordingly. After a half hour of the manager in person trying her best to provide a solution, we were told we would have to contact hotels.com for a solution instead.

Quick and easy. Came late. Staff was very helpful! Room was clean and comfortable. Staff the next morning, though different, was equally helpful! Glad we picked this hotel.

We got to the hotel at 2 after going to a concert. We went up to the room key didn't work flashes yellow. Went to desk to and had them reset. Went and tried them again door flashed yellow again. So I went back down to the desk and she rest the cards again and came up with. Neither her card or the one she gave us worked and she thought the battery was dead on the door she got the mast key to open the room and there was Already a Tenant in the room. At 230 in the morning we finally got a different room and the room was fine the paint on the walls were chipped. The next morning we talked with staff and she was willing to camp the room but her boss is listening and watching through surveillance and he called and told her absolutely not that we had to contact hotels.com and discuss with them for only a 50 % money back.

Staff was very aggressive did not know about 50 dollar deposit or is it just for specific guest I checked in Tuesday 330 still have not received my deposit refund

This was our second stay at this location and it went great! Check in was no problem, the employees at the from desk were so polite and personable.

desk staff did NOT care nor do what they said they would. did not care. nada. rest of the staff was great, place was clean. i won't go back to that location - i can get rude service (or NOT service) anywhere

Jackie was so rude and unprofessional

The guy at the front desk was super friendly and check in was a breeze. He gave us a great recommendation for dinner. Breakfast was great, the cinnamon rolls were delicious. Nice variety and hot food. Rooms were clean and comfy, only bad experience was heavy footed neighbors above us that made noise all night but not the hotels fault

the hotel booked us to a room and gave us keys to a room that was already occupied. They then moved us to a room that clearly had smokers, though it said was a non-smoking room. However, the 4th floor smelled like all the rooms had smokers in there. If smoking smell bothers you, avoid this hotel.

The staff here is amazing! Everyone here works diligently to make the hotel operate with excellence! Front desk is ginuely kind, housekeeping is exceptionally meticulous, and the cook is very hospitable! The price was definitely fair and the ambiance was accommodating! When I come back to the area I'm coming back to this hotel!

My husband and I stayed here overnight. Check in was easy. The rooms, lobby, outside were all clean. We stayed in a king room, the bed was comfortable, the room was stocked with coffee, towels, toilet paper, shampoo, body wash, and conditioner. They even offer makeup remover wipes. If you forget any toiletries they offer complimentary replacements. The area itself is decent we did hear trucks stopping across the street at the gas station/truckstop. Very. Lose to the I-75 exits. Breakfast was great they had a BIG selection of food. There is also a pool if you’re looking for a hotel with a pool. Overall great stay.

We only stayed for the night it was close to where we were going. Hotel was clean, comfortable and located next to a bunch of food places and stores

Very loud hotel right next to a truck stop there was a lot of debris in the parking lot which caused us a flat tire while out of state for work

Very convenient location for our needs, nice included breakfast, several dining options nearby. Only negative is the noise from the highway and nearby truck stop. It didn't disturb us but some may be bothered by it when sleeping.

Good location with easy access from highway. Comfortable bed and spacious room. Good breakfast. Would recommend. I’m

Was really satisfied with this stay. The staff is super friendly and the room was clean. Continental breakfast was fresh and had a wide variety. I was able to check in early and do a late check out even though it was a busy weekend for them. I’d definitely come back here. Everything is so close to the main attractions of Toledo, and conveniently close to the highway as well.

Great quick stay on the way to Detroit.

Everything good. Nice location to travel to Detroit.

This hotel is in a perfect location if you are going to the Toledo Speedway. Staff is friendly and the rooms are clean.

This location was convenient and had everything we needed within walking distance.

Got checking in to a dirty room, ran out of Bodywash and could not get replaced, allowed barefoot guest to access breakfast area during servings, breakfast menu needs to deviate from same servings everyday

Literally an amazing stay my sister and I came from Michigan to have a girls trip. The room was so nice, bigger than we thought. The bed and pillows AMAZING! The breakfast was good and the employee working in the breakfast area was awesome. We loved it and will definitely stay again. Thank you!

For several years, this is one of the hotels I stay in when traveling to/from Florida each winter. This year I had bad experiences both coming down on Dec 30 2023 and returning Apr 1 2024. On Dec 30, it took three tries to finally get us into a room where the heating worked. The manager called me a couple of days later to apologize for the inconvenience and gave me some IHG Rewards points. This was a nice touch. Coming home, there were multiple issues. I booked the hotel through Expedia and during check-in, I was told that Expedia did not provide my IHG Rewards number on the reservation. The front-desk person said he would look it up later and add it. When I checked out the next morning, I discovered it was NOT added. When we checked into our room, the heating did not work (same problem as three months earlier). I called down to the front desk and the person came up and got it working. (Someone had turned off a switch on the part that plugs into the power outlet in the wall). The next morning while walking down the stairs from the second floor I found that a guest had dropped garbage in the stairway and it hadn't been cleaned up yet. When we went for breakfast, we discovered that the orange juice dispenser gave out plain water, there was no milk (so couldn't have cereal) and there was no kitchen attendant (didn't show up for work that day). I tried to make pancakes but the unit must have run out of the food input because it only made 1/4 of a pancake.

Good breakfast

Room clean breakfast was hot and tasty

Good food options and the bed was pretty comfortable for a hotel.

Stayed 2 nights for a business trip. Facility was clean. Variety of items for breakfast, but hot items were not replenished often enough for number of guests. Bed was comfortable and great shower.

The guy at the front desk was super friendly and check in was a breeze. He gave us a great recommendation for dinner. Breakfast was great, the cinnamon rolls were delicious. Nice variety and hot food. Rooms were clean and comfy, only bad experience was heavy footed neighbors above us that made noise all night but not the hotels fault

Nice rooms, great breakfast bar.

Saturday and Sunday the breakfast was the same it was ok but I was expecting some variety