Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6:30 AM to 10 AM.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 11:59 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Is there an airport shuttle service available?

Yes, a roundtrip airport shuttle is provided for a surcharge of THB 3000 per vehicle (one way), available 24 hours.

What accessibility features are available for guests with disabilities?

The property includes step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The property is centrally located in Takua Pa, steps from Bang Niang Beach and Nang Thong Beach. It is approximately 1.3 miles from Khao Lak–Lam Ru National Park and 1.7 miles from Bang Niang Market.

Does the property have a swimming pool?

Yes, there are 3 outdoor swimming pools, including a lazy river and a children's pool. The operational hours are not specified, but the pools are available seasonally.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property does not provide specific information about extra beds or cribs. It is advisable to contact the property directly for details on availability and any associated costs.

The Sands Khao Lak Resort - SHA Extra Plus

Average nightly price at The Sands Khao Lak by Katathani - SHA Extra Plus by month, last 12 months (USD)
Month	Average price
January	$294
February	$254
March	$270
April	$114
May	$82
June	$73
July	$85
August	$84
September	$72
October	$122
November	$187
December	$248

What guests think

The Sands Khao Lak by Katathani - SHA Extra Plus is praised as a beachfront, family-focused resort with multiple pools, a lively water park and kids' club, friendly staff, and a walkable location near shops, markets and restaurants.

Many guests like the clean, spacious rooms, especially pool-access options, and the generally varied breakfast. During peak periods, the resort feels crowded and breakfast can be hectic and noisy; reviews also note occasional service delays, some worn or damp rooms, thin walls, and mixed food quality or pricing. Expect an activity-rich, kid-centric stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Extensive pools, splash park, kids' club and direct beach access are highlights; there’s a gym, spa/massages, lifeguards and handy extras like laundry and a resort app. At busy times facilities feel crowded and some areas show wear (e.g., Aqua Zone/slide), with occasional sunbed and adult-pool enforcement issues.

Related guest reviews

10

Julia

Dec 28, 2025

·

Stayed 9 nights

Second year in a row coming to this hotel. Us and our three children. Amazing hotel! The facilities, the super friendly and helpful sfaff! The location and the proximity to the village. The wonderful pools and the gorgeous beach. The variety of the food at the breakfast, the spa and the new option to have the massage on the beach as part of the spa. Love this place!

8

Florian

Sep 1, 2025

·

Stayed 6 nights

Uns hat es gut gefallen. Können das Hotel weiterempfehlen. Allerdings roch unser Zimmer sehr feucht und die Bettwäsche war auch etwas klamm. Das war nicht so angenehm. Was auch schade war, einer der tollen Rutschen war dauerhaft defekt. Ansonsten super nettes Personal. Gutes Frühstück. Auch die gesamte Anlage war toll angelegt. Wir hatten direkten Poolzugang von unserem Zimmer aus. Das war spitze. Für Familien ist dieses Hotel super.

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10

Lydie

Aug 24, 2024

·

Stayed 11 nights

Les enfants ont adoré et veulent revenir l année prochaine Le personnel est au top et avec une gentillesse avec les enfants L hotel est assez moderne pour les commandes de serviettes ou autres via l appli Cependant pour le paiement des activités et des repas au restaurant au buffet ou au bar, il faudrait faire comme les bateaux de croisière via la carte de la chambre au lieu du papier.. car il peut y avoir des fraudes quand qqn met un numéro de chambre différent de leur chambre lors de la prise de la commande! Le buffet du petit déjeuner est assez varié. Le buffet du soir est souvent accompagné de un spectacle ou de la musique c est assez sympas! Cependant il faut un peu marcher pour aller manger à l extérieur et il n y a pas de livraison de repas comme graab food ou Uber eats dans cet hôtel Lorsqu’il pleut (et quand il pleut, c est l averse) faudras se contenter du room service directement accessible sur l appli de l hôtel et c est assez rapide entre la prise de commande et la livraison du repas Nous avons passé d excellents vacances et on reviendra sûrement l été prochain

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10

Danial

Sep 16, 2024

·

Stayed 7 nights

Many areas for all to enjoy. Rooms very comfortable. Even asked to by mattress topper as it was so comfortable. Some areas need maintenance such as Aqua Zone with rust and sharp edges. Timber rotting around pool access rooms and plenty of ant's. Overall will def come back. Easy walk to shops, markets and restaurants. And cheaper than Patong region. 6 times to Thailand and Khao Lak has been the best. And Sands best resort so far

8

Judith

Dec 24, 2024

·

Stayed 5 nights

Lovely resort well thought out for children and adults. Separate pool for adults and breakfast also separate for the adults. Lots of very friendly staff. Lifeguards at all the children's pools safety was paramount. Washing facilities available for clothes however one machine out of 3 was out of order so often a queue to get washing done. Food very good although same offering every day. Buffet breakfast excellent.

8

Larissa

Apr 22, 2024

·

Stayed 3 nights

Way too many people staying there. Adult pool not monitored and taken over by kids. Customer service was not outstanding. The facilities are good, though.

10

Manuel

May 25, 2025

·

Stayed 6 nights

Super Aquapark, gutes Frühstück und sehr freundliches Personal. Gym sollte modernisiert werden. Strandabschnitt ok.

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10

GREGORY

Feb 15, 2024

·

Stayed 5 nights

Fantastic for children. The only thing was that I wish they would enforce the Sun bed policy if someone leaves for an hour they will remove the beach towels at times people were holding 4 or 5 Sun beds but were gone for the day

10

Amanda

Apr 17, 2023

·

Stayed 11 nights

The property is beautiful. It has many pools, for children, for adults, for families. There are spas to relax. The resort is attached to the beach so if you don't want to swim you can walk to the beach or take a swim in the ocean. The breakfast is excellent, good variety. You can have drinks and lunch by the pools. They also have a kids adventure park. I would go back again. The staff are very friendly, always smiling and do their best to keep everyone happy. There are life guards at the pool as well as on the beach. It is an hour and a half from Phuket International airport but it is worth it because of the quietness and relaxing atmosphere.

10

Adam

Apr 6, 2023

·

Stayed 6 nights

Fantastic place to stay. Very family friendly. New kids pool area and kids club are exceptional!

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests find rooms and grounds very clean and well maintained, with regular housekeeping. A few report issues like damp or musty rooms, mouldy bathroom fittings or insects.

Related guest reviews

10

Christian

Feb 11, 2025

·

Stayed 4 nights

We are a family of 4 (children aged 6 and 9) who have spent four nights at the sands. We were extremely satisfied with the cleaning, activities for the children and easy access to the local town. The pool area was really nice for mixed age groups. The beach was child-friendly and clean. It was easy to get sunbeds (4 pieces) even though we arrived at 10.30 am to the children's pool. The breakfast buffet was nice and the service was also satisfactory.

8

Florian

Sep 1, 2025

·

Stayed 6 nights

Uns hat es gut gefallen. Können das Hotel weiterempfehlen. Allerdings roch unser Zimmer sehr feucht und die Bettwäsche war auch etwas klamm. Das war nicht so angenehm. Was auch schade war, einer der tollen Rutschen war dauerhaft defekt. Ansonsten super nettes Personal. Gutes Frühstück. Auch die gesamte Anlage war toll angelegt. Wir hatten direkten Poolzugang von unserem Zimmer aus. Das war spitze. Für Familien ist dieses Hotel super.

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10

Sarah

Aug 6, 2025

·

Stayed 14 nights

Lovely hotel in the heart of Khao Lak centre. Very convenient for exploring outside the hotel, with town on your doorstep. Staff very friendly, nothing too much trouble. We stayed in a sea view suite which was clean and had plenty of space. Also managed early check in which was appreciated after travelling for 24hrs. Would stay again. Family of 4, 2 adults 2 teen boys

10

Dayna

Jul 15, 2025

·

Stayed 10 nights

Fantastic resort, great clean rooms and beautiful staff

10

Danial

Sep 16, 2024

·

Stayed 7 nights

Many areas for all to enjoy. Rooms very comfortable. Even asked to by mattress topper as it was so comfortable. Some areas need maintenance such as Aqua Zone with rust and sharp edges. Timber rotting around pool access rooms and plenty of ant's. Overall will def come back. Easy walk to shops, markets and restaurants. And cheaper than Patong region. 6 times to Thailand and Khao Lak has been the best. And Sands best resort so far

4

Ren tze

Sep 9, 2025

·

Stayed 4 nights

Property has seen better days. There were bagworms hanging from the toilet roof, toilet fittings are mouldy and rusting. Rooms smelt like they had been air freshened with toilet deodorant. Bedroom furniture is also worn out and not kept in good condition. It could also have been the season when I was visiting, but there are flies everywhere at dining premises. The main restaurant we used for breakfast was not air conditioned, which probably exacerbated the flies issue. On the upside, the pools were very nice, it was about the part of the stay that we enjoyed the most. We checked out 2 days early and moved to another hotel. Definitely not the 4.5 stars that it's meant to be.

8

RYOHEI

May 12, 2025

·

Stayed 4 nights

コスパが良く非常に綺麗でシミラン諸島へのアクセスもよくアクティビティも充実していて大変よかった。スタッフのサービスも親切で良かった。一つ難点を挙げるなら時期もあると思うけど部屋の結露がすごくエアコンを最低温度にすることで結露は免れるが寒いことだ。

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10

Stephanie

Dec 22, 2025

·

Stayed 8 nights

Clean room, fantastic facilities, great buffet breakfast and very good location. The resort exceeded our expectations. Would highly recommend to families.

10

Araya

Oct 28, 2024

·

Stayed 10 nights

Beste hotell med topp service og hele hotell område er alltid rent og ryddig

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10

Luiza

Mar 27, 2024

·

Stayed 12 nights

Tolles Hotel mit hervorragenden Service, Sauberkeit und Freundlichkeit. Haben uns stets sicher und gut betreut gefühlt. Tolle Anlage. Große Auswahl beim Frühstück.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with many guests praising pool-access options and some suites with sea views. Several note dated or worn furnishings, thin walls and noise near family areas, and occasional comfort quirks like hard beds or small balconies.

Related guest reviews

10

Sarah

Aug 6, 2025

·

Stayed 14 nights

Lovely hotel in the heart of Khao Lak centre. Very convenient for exploring outside the hotel, with town on your doorstep. Staff very friendly, nothing too much trouble. We stayed in a sea view suite which was clean and had plenty of space. Also managed early check in which was appreciated after travelling for 24hrs. Would stay again. Family of 4, 2 adults 2 teen boys

10

Rasmus

Jul 18, 2025

·

Stayed 9 nights

Rigtigt dejligt sted med fantastisk venligt og serviceminded personale. Vi opgraderede til et rum med direkte pooladgang og det kan varmt anbefales.

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10

Colin

Mar 21, 2025

·

Stayed 4 nights

Fantastic hotel with a beautiful beach front restaurant with the most amazing views The room was spacious and very clean with shower and bath facilities Area outside hotel is full of good restaurants only a ten minute walk also if you are into diving you have the Dragon dive centre very close by . I would thoroughly recommend

8

Chris

Jul 1, 2025

·

Stayed 5 nights

Overall was a good stay, however a bit of a swifty was pulled - we paid for a family pool suite, and clearly was the junior pool suite (difference of around $40 AUD per night) - but were told it was the right room just in a different area - but their room layouts on their own website disprove this. The room was probably preferable in the end (more private) but the fact we paid more, and they tried to do this secretly. Also happened to two other families we spoke to while there. Beds were rock hard and pillows too soft so we slept poorly (we left a feedback form after the first night, but was never picked up) The general manner of the staff was fine - FoH staff were not as friendly as you’d expect, but hospitality and room service were absolutely lovely. The facilities were good, great pools, and pool side rooms are a must to avoid noise all day long. BBQ buffet was sensational. I would give it a 7/10 overall, slightly generous seeing the room issue.

8

KC

Sep 27, 2025

·

Stayed 8 nights

Shops within walking distance nearby was a plus to add some variety. Our room needed a refresher but otherwise direct access to the pool is great for the kids. The resort is large though and bicycles wouldve been a great facility, even the workers use them. Plenty of amenity and we enjoyed ourselves there

10

Cecilia

Apr 2, 2022

·

Stayed 14 nights

Det som verkligen utmärker sig på det här hotellet är servicen. Jag tror aldrig jag har varit med om bättre välkomnande och bemötande. Bra poolområde för barnen med vattenrutschbanor men det finns även pooler längre ner mot stranden där det är lite lugnare om man föredrar det. Bra restauranger och trevliga poolbarer. Superbra internet över hela hotellområde och väldigt bra tryck i duschen om man som vi värdesätter det. Rum på ca 55 kvadrat med stora sängar. Fint och väl luftkonditionerat gym. Frukosten har det mesta, det enda jag saknade va lite mer variation på frukten. Hotellet ligger precis i slutet av ”den stora gatan” med flertalet restauranger i närheten. Vi reste med två barn 3 och 4 år gamla och allt fungerade utmärkt. Finns även en barnklubb på hotellet där de älskade att gå in och leka. Vi har varit på the Sands tidigare och kommer definitivt att återvända! Bästa hotellet!

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8

Yaniv

Dec 18, 2025

·

Stayed 5 nights

The insulation of the walls was terrible and you could hear everything from the neighboring rooms.

10

Elena

May 5, 2025

·

Stayed 9 nights

Excellent hotel for kids and family. We stayed in a family room which was spacious enough for 4 of us. Big area with several pools and restaurants. The only

10

Claire

Apr 11, 2024

·

Stayed 6 nights

Our stay The Sands was wonderful. We had high expectations for our long awaited trip to Khao Lak and having already had a week of hectic sightseeing in busy Phuket, we were delighted to arrive to Khao Lak to a relaxing resort but with enough to keep the children entertained. We loved the local area which provided so many options for shopping and eating out. We had a swim up family room which had excellent facilities and was beautifully furnished. I have literally zero complaints!

8

Christy

Sep 4, 2025

·

Stayed 6 nights

Family pool access room great with kids however balcony was so short you could not recline the deck chairs while facing the pool, other pool access rooms facing kids areavlooked like they had larger balconies. Kids club was great for kids. Beach is nice, too rough to swim in during the low season. Little ahop onsite was handy and shoet walk to many restaurants, cheaper than eating at hotel. Life jackets provided for swimming if required. Kids slides good for kids under 5. Room with showers and toilets for late check out was great.

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Service

Staff are widely praised as friendly, helpful and accommodating, with many repeat guests noting attentive service across the resort. There are occasional complaints about slow responses or check-in, inconsistent follow-through on maintenance requests, and uneven service during busy periods.

Related guest reviews

10

Julia

Dec 28, 2025

·

Stayed 9 nights

Second year in a row coming to this hotel. Us and our three children. Amazing hotel! The facilities, the super friendly and helpful sfaff! The location and the proximity to the village. The wonderful pools and the gorgeous beach. The variety of the food at the breakfast, the spa and the new option to have the massage on the beach as part of the spa. Love this place!

8

Chris

Jul 1, 2025

·

Stayed 5 nights

Overall was a good stay, however a bit of a swifty was pulled - we paid for a family pool suite, and clearly was the junior pool suite (difference of around $40 AUD per night) - but were told it was the right room just in a different area - but their room layouts on their own website disprove this. The room was probably preferable in the end (more private) but the fact we paid more, and they tried to do this secretly. Also happened to two other families we spoke to while there. Beds were rock hard and pillows too soft so we slept poorly (we left a feedback form after the first night, but was never picked up) The general manner of the staff was fine - FoH staff were not as friendly as you’d expect, but hospitality and room service were absolutely lovely. The facilities were good, great pools, and pool side rooms are a must to avoid noise all day long. BBQ buffet was sensational. I would give it a 7/10 overall, slightly generous seeing the room issue.

10

Natasha

Jan 6, 2024

·

Stayed 5 nights

We absolutely loved our stay with all. Staff are so attentive and friendly couldn’t do enough to help us. We were lucky enough to be there for new years eve oh my goodness what a party!! Totally unexpected as we didn’t know it was happening, amazing food, entertainment, and the staff worked so hard all day and evening.

8

Larissa

Apr 22, 2024

·

Stayed 3 nights

Way too many people staying there. Adult pool not monitored and taken over by kids. Customer service was not outstanding. The facilities are good, though.

10

Benjamas

Nov 13, 2025

·

Stayed 8 nights

Had the most amazing 8 nights in the sands. The staff were so friendly. Would recommend!

10

Michael

Mar 15, 2024

·

Stayed 13 nights

Sehr freundliche Mitarbeiter im Hotelteam

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6

Tomoko

Oct 21, 2025

·

Stayed 2 nights

Even though I ordered room service, I had to wait over two hours. I contacted them twice, but they were not very sincere in their responses. I felt sorry for the children because they were hungry. There are plenty of pools and play areas for children. It's a five-star hotel for kids and a three-star hotel for adults. Most of the staff were smiling and full of hospitality.

8

Louise

Feb 2, 2025

·

Stayed 7 nights

Vi havde 7 dage og nætter på The Sands. 2 voksne med 2 børn på 6 og 8. Overordnet er fint sted, hvor der er alt for børn. Der er pænt og rent og morgenmaden er rigtig fin med et stort udvalg. Vores værelse var desværre ikke klart, da vi ankom til check in, og vi fik bare besked på at vente. Ingen forklaring eller tilbud om noget at drikke til os i ventetiden, lidt dårlig stil, og førstehåndsindtrykket er så vigtigt! Personalet i poolbarerne er ikke de mest smilende eller imødekommende, og stedet er generelt ret travlt. For os er det nok et for stort sted, men for andre kan det være et rigtig fint sted, måske for nogle med lidt mindre børn end vores.

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10

Chris

Jul 17, 2024

·

Stayed 10 nights

Excellent great location and staff were awesome. Highly recommended.

10

TAL

Aug 9, 2025

·

Stayed 5 nights

Almost everything about our stay was excellent. The pools were fantastic and a real highlight for the whole family. Breakfast was good and well worth the price. The staff at the Flying Market restaurant and in the kids club were exceptionally friendly and provided great service. The only downsides were the slow-running water and inconsistent shower temperature in our room, which unfortunately were not fixed despite informing the staff, and the lack of evening activities — the hotel feels completely dead at night with nothing to do.

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Location

Beachfront location with easy walking access to Khao Lak’s main street, shops, markets and many restaurants; a handy base for excursions and diving trips. Sea conditions can be rough in monsoon and a few felt the beach area was limited or not ideal for swimming.

Related guest reviews

10

Julia

Dec 28, 2025

·

Stayed 9 nights

Second year in a row coming to this hotel. Us and our three children. Amazing hotel! The facilities, the super friendly and helpful sfaff! The location and the proximity to the village. The wonderful pools and the gorgeous beach. The variety of the food at the breakfast, the spa and the new option to have the massage on the beach as part of the spa. Love this place!

10

René

Feb 25, 2024

·

Stayed 7 nights

Der falder en dejlig ro over én, når man ankommer til The Sands. Stort og lækkert resort, både til familier med børn og uden børn. Børne og voksen områder. Virkelig lækker morgenmad. Dejlige og meget hjælpsomme ansatte på stedet. Der er tænkt på alt, og her er udemærket wifi. Resortet ligger ca.5 min gang fra hovedetgaden i denne del af Khao lak. Hvor der kan shoppet, handles og spises god mad. Resortet ligger en 70 min kørsels fra Phuket airport, forvent lidt længere tid i myldretrafikken 😉 Jeg kommer gerne igen til The Sands

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10

Sarah

Aug 6, 2025

·

Stayed 14 nights

Lovely hotel in the heart of Khao Lak centre. Very convenient for exploring outside the hotel, with town on your doorstep. Staff very friendly, nothing too much trouble. We stayed in a sea view suite which was clean and had plenty of space. Also managed early check in which was appreciated after travelling for 24hrs. Would stay again. Family of 4, 2 adults 2 teen boys

10

Colin

Mar 21, 2025

·

Stayed 4 nights

Fantastic hotel with a beautiful beach front restaurant with the most amazing views The room was spacious and very clean with shower and bath facilities Area outside hotel is full of good restaurants only a ten minute walk also if you are into diving you have the Dragon dive centre very close by . I would thoroughly recommend

8

Mari

Jul 16, 2025

·

Stayed 9 nights

The Sands er en perfekt plass å feriere med familie og barn. Flere bassengområder, restauranter, treningsrom med bordtennis og biljard, butikk og supervennlige ansatte. Frokosten var av ypperste klasse. Sentralt plassert for flere utflukter, spisesteder, marked og andre aktiviteter. Det eneste som trakk litt ned for oss var at det ble flagget med rødt flagg på stranden, det var store bølger og jellyfish som gjorde det vanskelig å bade.

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8

Metodiya

Mar 19, 2024

·

Stayed 2 nights

Generally very nice hotel, amazing service from all of the crew, the rooms are nice, breakfast is very nice and has vas selection. The beach in front of the hotel is not the best. but the hotel has amazing pools.

10

NAOTO

Jan 14, 2025

·

Stayed 6 nights

Khao Lak is about 75 km from Phuket Airport and is a very quiet area because it is a so-called suburb. The hotel's hospitality level is very high. The main restaurant, Italian restaurant, and various pools are very relaxing. If you go to the main street Phet Kasem Road, about a 5-minute walk away, there are many restaurants, souvenir shops, 7-Eleven, local supermarkets, and massage shops, which will satisfy most of your desires.

10

Wesley

Dec 26, 2022

·

Stayed 19,352 nights

Excellent location to plan your excursions, yet there is no need to even leave the property. Everything you need is at your disposal.

8

Tom

Jan 1, 2026

·

Stayed 8 nights

It was easy to find the national park

8

Rokhsan

Mar 30, 2025

·

Stayed 4 nights

Lovely resort! I feel the resort is best suited to families with children under 7 - as everything shuts down so early. Lots of babies and young children and programs for the littles. The nightly performances and live shows were wonderful room was spacious clean and felt like a taste of home - loads of room to spread out kids stuff and still have space leftover Food was average but there were awesome restaurants when you walk down the beach The beach was spectacular! Warm sea water and clean!

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Dining

Breakfast is frequently praised for variety and quality, though the venue can feel crowded and noisy. Other dining feedback is mixed: some enjoyed on-site restaurants and special buffets, but others found food average or pricey, and a few preferred eating outside.

Related guest reviews

10

Kveta

Apr 6, 2025

·

Stayed 12 nights

Der Aufenthalt war wundervoll. Die Pools sind groß und es gab immer freie Liegen. Die Wasserspiele für die Kinder sind auch sehr schön. Und wenn man es etwas ruhiger wollte, konnte man einen anderen Pool nutzen. Das Frühstück war sehr gut. Und die unmittelbare Nähe nach Khao Lak ist sehr praktisch. Wir würden immer wieder dieses Hotel buchen.

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10

Julia

Dec 28, 2025

·

Stayed 9 nights

Second year in a row coming to this hotel. Us and our three children. Amazing hotel! The facilities, the super friendly and helpful sfaff! The location and the proximity to the village. The wonderful pools and the gorgeous beach. The variety of the food at the breakfast, the spa and the new option to have the massage on the beach as part of the spa. Love this place!

8

Hessam

Feb 10, 2025

·

Stayed 4 nights

We stayed in this hotel for four days. Overall it was very good. I recommend this hotel especially to families with children. The is playroom for kids and other mini water park facilities that kids enjoy to be at. Drinks for some reason are significantly overpriced at this hotel, almost twice as expensive as other hotels/places.

8

Chris

Jul 1, 2025

·

Stayed 5 nights

Overall was a good stay, however a bit of a swifty was pulled - we paid for a family pool suite, and clearly was the junior pool suite (difference of around $40 AUD per night) - but were told it was the right room just in a different area - but their room layouts on their own website disprove this. The room was probably preferable in the end (more private) but the fact we paid more, and they tried to do this secretly. Also happened to two other families we spoke to while there. Beds were rock hard and pillows too soft so we slept poorly (we left a feedback form after the first night, but was never picked up) The general manner of the staff was fine - FoH staff were not as friendly as you’d expect, but hospitality and room service were absolutely lovely. The facilities were good, great pools, and pool side rooms are a must to avoid noise all day long. BBQ buffet was sensational. I would give it a 7/10 overall, slightly generous seeing the room issue.

4

Ren tze

Sep 9, 2025

·

Stayed 4 nights

Property has seen better days. There were bagworms hanging from the toilet roof, toilet fittings are mouldy and rusting. Rooms smelt like they had been air freshened with toilet deodorant. Bedroom furniture is also worn out and not kept in good condition. It could also have been the season when I was visiting, but there are flies everywhere at dining premises. The main restaurant we used for breakfast was not air conditioned, which probably exacerbated the flies issue. On the upside, the pools were very nice, it was about the part of the stay that we enjoyed the most. We checked out 2 days early and moved to another hotel. Definitely not the 4.5 stars that it's meant to be.

8

Erik

Jan 15, 2026

·

Stayed 4 nights

Fint hotell med bra läge. Bra poolområden. Väldigt bra hotell men det var otroligt trångt i frukostmatsalen.

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8

Rishi

Dec 21, 2022

·

Stayed 9 nights

Lovely family hotel just disappointed with quality of food. Two restaurants with very similar food. Thai food was very poor.

8

Maria Burkal

Nov 17, 2023

·

Stayed 11 nights

Great stay, love that there are more than one pool, Beach just a few step away Execelent breakfast, good and reasonibly priced food during lunch and dinner Staff, not a single bad Word comes to my mind, truly friendly and serviceminded

6

Jacob

Nov 12, 2023

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Stayed 14 nights

Hotel har enormt god rating og har fem stjerner, så vi blev ret skuffede over særligt hotellets stand og mad. Hotellet er simpelthen ikke tilstrækkeligt vedligeholdt og værelserne (vi havde tre suiter) var ikke et fem stjernet hotel værdigt i både stand og møbler. Det var ok, men ikke fem stjerner. Vores liggestole lignede, de var 10 år gamle og fik flere gange håndklæder, der var trævlet i kanten. Morgenbuffet’en havde et stort udvalg, men var bare ikke lækkert. Det var afspisning af virkelig mange mennesker på samme tid, så morgenmaden var mere noget, der skulle overstået end nydes. Vi prøvede også aftenbuffet’en to gange og blev så aldeles skuffede. Til 890B per person burde maden været super lækker og ikke bare en average buffet, som fås på en Thairestaurant i DK! Vi spiste for langt under det halve de øvrige to uger med drinks og meget bedre mad. Vi var meget glade for, at vi ikke havde bestilt halvpension. Vi havde pool foran vores suite - og det var det mest fantastiske ved vores ophold -samt et super venligt personale, der alle smilede og var meget hjælpsomme. Hotellet ligger lige ud til stranden og tæt på markeder og seværdigheder/aktiviteter, så dette var helt som forventet.

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10

Stephanie

Dec 22, 2025

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Stayed 8 nights

Clean room, fantastic facilities, great buffet breakfast and very good location. The resort exceeded our expectations. Would highly recommend to families.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $224	3 $187	4 $184	5 $184	6 $172	7 $170
8 $171	9 $175	10 $177	11 $181	12 $181	13 $180	14 $180
15 $180	16 $180	17 $180	18 $180	19 $180	20	21
22	23	24	25 $180	26 $180	27	28 $212
29 $180	30 $180

The Sands Khao Lak by Katathani - SHA Extra Plus

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Su	Mo	Tu	We	Th	Fr	Sa
		1 $180	2 $180	3	4 $181	5 $180
6 $180	7	8 $180	9 $181	10 $211	11 $211	12
13	14	15	16	17 $181	18 $180	19 $221
20	21	22 $314	23 $314	24	25	26
27	28	29	30	31