L'Oasis de l'Île, Refuge Urbain
From
$174
/ night
Select dates to see prices and availability
From
$174
/ night
About this property
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, wedding serv...
Amenities
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Business amenities
Featured amenities include a business center, an elevator, and coffee/tea in a common area. Free self parking is available onsite.
Dining
Satisfy your appetite at Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe.
Rooms
Make yourself at home in one of the 20 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at L'Oasis de l'Île, Refuge Urbain in Saint-Eustache, you'll be within a 10-minute drive of Moulin Légaré and Golf UFO. This spa hotel is 4 mi (6.4 km) from Aréna Hartland-Monahan and 4.5 mi (7.2 km) from Parc Marc-Aurèle-Fortin.
What's nearby
Moulin Légaré(3.1 miles)
Aréna Hartland-Monahan(4 miles)
Parc Marc-Aurèle-Fortin(4.5 miles)
Golf UFO(4.6 miles)
Centre d'Excellence Sports Rousseau(5 miles)
Parc Gilbert-Dumas(5.1 miles)
Le Club Laval-sur-le-Lac(5.8 miles)
Church of Saint Teresa of Avila(6.3 miles)
Place Rosemere(6.4 miles)
Théâtre Lionel-Groulx(7.3 miles)
Aréna Martin-St-Louis(7.3 miles)
Club de Trampoline Acrosport Barani(7.3 miles)
Autodrome St-Eustache(7.3 miles)
Carrefour Laval(7.4 miles)
Rivière du Chêne Winery(7.4 miles)
Montreal–Trudeau Intl. Airport (YUL)(14.5 miles)
Montreal Metropolitan Airport (YHU)(38.5 miles)
Location
25, chemin des Iles Yale, Saint-Eustache, Canada
Moulin Légaré (3.1 miles)
Aréna Hartland-Monahan (4 miles)
Parc Marc-Aurèle-Fortin (4.5 miles)
Golf UFO (4.6 miles)
Centre d'Excellence Sports Rousseau (5 miles)
Parc Gilbert-Dumas (5.1 miles)
Room options
5
Standard Room, 1 Queen Bed
Room details
1 Queen Bed
Sleeps 2
2594 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
6
Comfort Room, 2 Double Beds
Room details
2 Full Beds
Sleeps 3
258 ft²
Air ConditioningWi-Fi (Free)Private BathroomFireplace
4
Economy Room, 1 Queen Bed
Room details
1 Queen Bed
Sleeps 2
258 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Economy Room, 2 Double Beds
Room details
2 Full Beds
Sleeps 3
258 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Superior Room
Room details
1 King Bed
Sleeps 2
279 ft²
Air ConditioningWi-Fi (Free)Private BathroomFireplace
5
Comfort Room
Room details
1 Queen Bed
Sleeps 2
258 ft²
Air ConditioningWi-Fi (Free)Private BathroomFireplace
Guest reviews of L'Oasis de l'Île, Refuge Urbain
7.8
Good
Based on 644 verified reviews
Who stays here?
Business
6%
Couple
63%
Family
13%
Group
10%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews of L'Oasis de l'Île, Refuge Urbain, travellers highlight a peaceful island setting and relaxing spa areas, while noting dated facilities, inconsistent service with limited front-desk presence, and uneven cleanliness and upkeep.
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What guests think
Across recent reviews of L'Oasis de l'Île, Refuge Urbain, travellers highlight a peaceful island setting and relaxing spa areas, while noting dated facilities, inconsistent service with limited front-desk presence, and uneven cleanliness and upkeep.
Several guests found rooms clean and beds comfortable. Common complaints cite maintenance problems around pools and grounds, early closing times, and extra charges to use baths. Front-desk support is limited or absent late, though some staff are friendly, and breakfast quality and timing vary. Expect a tranquil setting with uneven operations and value.
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AI-generated summary based on recent guest reviews
Facilities
Spa and thermal baths are a key draw, but many reviews report extra fees to access them and early closing hours. Several mention maintenance issues and unkempt grounds, though some guests still enjoyed the outdoor facilities.
Related guest reviews
10
Christelle
Aug 5, 2024
·
Stayed 1 night
L’emplacement des chambres était très bien l’endroit était très belle aussi il y avait des spas et des sauna qui étaient très très apprécié mais il ferme à 8h ça je trouve ça tôt Pas mal Dernière fois que j’ai été dans un auberge c’était ouvert toute la nuit
L’emplacement des chambres était très bien l’endroit était très belle aussi il y avait des spas et des sauna qui étaient très très apprécié mais il ferme à 8h ça je trouve ça tôt Pas mal Dernière fois que j’ai été dans un auberge c’était ouvert toute la nuit
4
Frédéric
Jul 12, 2024
·
Stayed 1 night
Accueilli par un garçon à calotte nonchalant. L etat des tapis dans les couloirs laisse à désirer. Réparation de plâtre au plafond de la chambre n est pas terminée. Le spa et piscine qui ne sont pas inclus dans le pris de la chambre ferment à 19:45 et le prix est de 35$/ personne et 10$ de location pour les peignoirs.
Accueilli par un garçon à calotte nonchalant. L etat des tapis dans les couloirs laisse à désirer. Réparation de plâtre au plafond de la chambre n est pas terminée. Le spa et piscine qui ne sont pas inclus dans le pris de la chambre ferment à 19:45 et le prix est de 35$/ personne et 10$ de location pour les peignoirs.
4
janie
Jan 20, 2024
·
Stayed 1 night
I got a good deal on Expedia but i thought the hot tubs outside were included, we had to pay an extra $80 for the baths , i think it should be included in the price!
I got a good deal on Expedia but i thought the hot tubs outside were included, we had to pay an extra $80 for the baths , i think it should be included in the price!
8
Carole-Anne
Jul 15, 2024
·
Stayed 1 night
L'hébergement était génial mais le spa a besoin d'entretien
L'hébergement était génial mais le spa a besoin d'entretien
8
Julie
Feb 13, 2023
·
Stayed 2 nights
Holes in the towels and sheets. Silence is not at all reinforced, so you have to let it go. Staff was lovely. Outdoor facilities were nice. Some pools will seriously damage your bathing suit.
Holes in the towels and sheets. Silence is not at all reinforced, so you have to let it go. Staff was lovely. Outdoor facilities were nice. Some pools will seriously damage your bathing suit.
2
Jules
Jul 6, 2024
·
Stayed 1 night
There was a fee of $70 a couple to use the pool and grounds
There was a fee of $70 a couple to use the pool and grounds
2
Lima
Jul 11, 2024
·
Stayed 1 night
Didn’t like this hotel, swimming charges more than you think, you are not allowed to walk in the backyard without paying for swimming pool.
Didn’t like this hotel, swimming charges more than you think, you are not allowed to walk in the backyard without paying for swimming pool.
6
Jemille
Aug 18, 2024
·
Stayed 1 night
The situation of the property is beautiful on a tiny island, but the bridge to get there was so narrow, I don't think a big SUV could get by without a scratch. The worst thing was the front desk girl, who was dressed very slovenly, and when we told her we'd be a little late she said that the front desk closed at 7:00 (or whenever - I can't remember now.) So we drove about 90 mph to get there. As we came huffing and puffing in, fearful the door would be locked, she airily told us that the front door is always unlocked and that she left our check-in sheet in our room. It would have been nice to have been told that when we called! The pools were filthy and the grounds were just very unkempt. I believe the "resort fee" was $38, but we were not interested in swimming or using the steam or sauna, so I was glad she did not charge us. The TV was the worst we've ever had to deal with. There were no instructions at all. It took at least 15 minutes, maybe even 30 to figure it out We strolled around the grounds and were astonished at what a mess they are. Several boards have been replaced on the front porch and ramp. Everything needs a good coat of paint.
The situation of the property is beautiful on a tiny island, but the bridge to get there was so narrow, I don't think a big SUV could get by without a scratch. The worst thing was the front desk girl, who was dressed very slovenly, and when we told her we'd be a little late she said that the front desk closed at 7:00 (or whenever - I can't remember now.) So we drove about 90 mph to get there. As we came huffing and puffing in, fearful the door would be locked, she airily told us that the front door is always unlocked and that she left our check-in sheet in our room. It would have been nice to have been told that when we called! The pools were filthy and the grounds were just very unkempt. I believe the "resort fee" was $38, but we were not interested in swimming or using the steam or sauna, so I was glad she did not charge us. The TV was the worst we've ever had to deal with. There were no instructions at all. It took at least 15 minutes, maybe even 30 to figure it out We strolled around the grounds and were astonished at what a mess they are. Several boards have been replaced on the front porch and ramp. Everything needs a good coat of paint.
4
Alexandre
Feb 12, 2023
·
Stayed 1 night
It’s a shame that they do not take better care of the property, everywhere you looked something was broken or about to break. Very quiet site and could be very peaceful but organisation of the work that needs to be done destroys it. The hot pools where still getting filled up when site was open, making 1 of them cool instead of hot, they came and clean a quiet area while we where in it. They are trying to improve the place, but too little effort and investment. Not worth it for the price
It’s a shame that they do not take better care of the property, everywhere you looked something was broken or about to break. Very quiet site and could be very peaceful but organisation of the work that needs to be done destroys it. The hot pools where still getting filled up when site was open, making 1 of them cool instead of hot, they came and clean a quiet area while we where in it. They are trying to improve the place, but too little effort and investment. Not worth it for the price
6
Annie
Jul 31, 2024
·
Stayed 2 nights
Nous avons été un peu déçu de l’état des lieux. Manque d’entretien coté spa, piscine et extérieur de la bâtisse. Chambre tout de même correcte et propre
Nous avons été un peu déçu de l’état des lieux. Manque d’entretien coté spa, piscine et extérieur de la bâtisse. Chambre tout de même correcte et propre
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback on cleanliness is mixed: multiple guests found rooms very clean, while others reported issues like dirty pools, stained hallway carpets, water damage and mold, and areas needing a deep clean.
Related guest reviews
10
Eva
Jul 22, 2024
·
Stayed 2 nights
I love it so much I will definitely stay there next time The rooms smell nice and clean Everything clean
I love it so much I will definitely stay there next time The rooms smell nice and clean Everything clean
8
CATHERINE
Aug 4, 2024
·
Stayed 2 nights
Chambre très propre avec une odeur agréable. Nous avons apprécié les installations extérieures. Cependant le personnel à la réception n'est pas très chaleureux et certaines lacunes au check-in, ex ne pas mentionner que l'hôtel dispose d'une piscine et de bains scandinaves à l'extérieur, ni les horaires ni si compris dans le forfait.
Chambre très propre avec une odeur agréable. Nous avons apprécié les installations extérieures. Cependant le personnel à la réception n'est pas très chaleureux et certaines lacunes au check-in, ex ne pas mentionner que l'hôtel dispose d'une piscine et de bains scandinaves à l'extérieur, ni les horaires ni si compris dans le forfait.
6
Martin
Jul 28, 2024
·
Stayed 1 night
Un peu déçu pour la propreté
Un peu déçu pour la propreté
4
Denis
Aug 15, 2024
·
Stayed 1 night
terrible ! we were attribute a basement room. the floor was dry but clearly has been flooded and was wrapped. There was water on the bathroom floor. The bottom a the wall close to the toilet was showing water infiltration an mold...
terrible ! we were attribute a basement room. the floor was dry but clearly has been flooded and was wrapped. There was water on the bathroom floor. The bottom a the wall close to the toilet was showing water infiltration an mold...
8
Martine
Aug 4, 2023
·
Stayed 2 nights
Propre, bien entretenu, tranquille, beau décor.
Propre, bien entretenu, tranquille, beau décor.
6
Jemille
Aug 18, 2024
·
Stayed 1 night
The situation of the property is beautiful on a tiny island, but the bridge to get there was so narrow, I don't think a big SUV could get by without a scratch. The worst thing was the front desk girl, who was dressed very slovenly, and when we told her we'd be a little late she said that the front desk closed at 7:00 (or whenever - I can't remember now.) So we drove about 90 mph to get there. As we came huffing and puffing in, fearful the door would be locked, she airily told us that the front door is always unlocked and that she left our check-in sheet in our room. It would have been nice to have been told that when we called! The pools were filthy and the grounds were just very unkempt. I believe the "resort fee" was $38, but we were not interested in swimming or using the steam or sauna, so I was glad she did not charge us. The TV was the worst we've ever had to deal with. There were no instructions at all. It took at least 15 minutes, maybe even 30 to figure it out We strolled around the grounds and were astonished at what a mess they are. Several boards have been replaced on the front porch and ramp. Everything needs a good coat of paint.
The situation of the property is beautiful on a tiny island, but the bridge to get there was so narrow, I don't think a big SUV could get by without a scratch. The worst thing was the front desk girl, who was dressed very slovenly, and when we told her we'd be a little late she said that the front desk closed at 7:00 (or whenever - I can't remember now.) So we drove about 90 mph to get there. As we came huffing and puffing in, fearful the door would be locked, she airily told us that the front door is always unlocked and that she left our check-in sheet in our room. It would have been nice to have been told that when we called! The pools were filthy and the grounds were just very unkempt. I believe the "resort fee" was $38, but we were not interested in swimming or using the steam or sauna, so I was glad she did not charge us. The TV was the worst we've ever had to deal with. There were no instructions at all. It took at least 15 minutes, maybe even 30 to figure it out We strolled around the grounds and were astonished at what a mess they are. Several boards have been replaced on the front porch and ramp. Everything needs a good coat of paint.
2
Leanna-marie
Aug 25, 2024
·
Stayed 2 nights
I did not like noting about this property it was filthy not maintained well service was terrible I was just not satisfied at all
I did not like noting about this property it was filthy not maintained well service was terrible I was just not satisfied at all
4
Josee
Apr 14, 2024
·
Stayed 1 night
Would need a deep cleaning of carpets in the hallways and an update in furniture and would benefit in the painting f the rooms and hallways. The bed was comfortable and the room was clean.
Would need a deep cleaning of carpets in the hallways and an update in furniture and would benefit in the painting f the rooms and hallways. The bed was comfortable and the room was clean.
6
Jean
Jul 15, 2024
·
Stayed 1 night
-Pas de sécurité la nuit -Petit déjeuner supposé être aux chambres mais pas avertis d'aller en salle à manger - chambre avec joint de plâtre pas réparé au plafond - grosses tâches sur les tapis des corridor
-Pas de sécurité la nuit -Petit déjeuner supposé être aux chambres mais pas avertis d'aller en salle à manger - chambre avec joint de plâtre pas réparé au plafond - grosses tâches sur les tapis des corridor
10
Hao
Sep 18, 2022
·
Stayed 1 night
well managed very clean room the staffs are very helpful.
well managed very clean room the staffs are very helpful.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally quiet with comfortable beds, but decor and fixtures feel dated, with occasional maintenance issues noted.
Related guest reviews
6
Annie
Oct 21, 2024
·
Stayed 2 nights
Désuet
Désuet
8
Neha
Jul 19, 2024
·
Stayed 1 night
We liked the room and staff were friendly.
We liked the room and staff were friendly.
4
Frédéric
Jul 12, 2024
·
Stayed 1 night
Accueilli par un garçon à calotte nonchalant. L etat des tapis dans les couloirs laisse à désirer. Réparation de plâtre au plafond de la chambre n est pas terminée. Le spa et piscine qui ne sont pas inclus dans le pris de la chambre ferment à 19:45 et le prix est de 35$/ personne et 10$ de location pour les peignoirs.
Accueilli par un garçon à calotte nonchalant. L etat des tapis dans les couloirs laisse à désirer. Réparation de plâtre au plafond de la chambre n est pas terminée. Le spa et piscine qui ne sont pas inclus dans le pris de la chambre ferment à 19:45 et le prix est de 35$/ personne et 10$ de location pour les peignoirs.
4
Stephan
Sep 5, 2024
·
Stayed 1 night
Dommage, mais cet hôtel a besoin de rénovations.
Dommage, mais cet hôtel a besoin de rénovations.
4
Denis
Aug 15, 2024
·
Stayed 1 night
terrible ! we were attribute a basement room. the floor was dry but clearly has been flooded and was wrapped. There was water on the bathroom floor. The bottom a the wall close to the toilet was showing water infiltration an mold...
terrible ! we were attribute a basement room. the floor was dry but clearly has been flooded and was wrapped. There was water on the bathroom floor. The bottom a the wall close to the toilet was showing water infiltration an mold...
6
Jemille
Aug 18, 2024
·
Stayed 1 night
The situation of the property is beautiful on a tiny island, but the bridge to get there was so narrow, I don't think a big SUV could get by without a scratch. The worst thing was the front desk girl, who was dressed very slovenly, and when we told her we'd be a little late she said that the front desk closed at 7:00 (or whenever - I can't remember now.) So we drove about 90 mph to get there. As we came huffing and puffing in, fearful the door would be locked, she airily told us that the front door is always unlocked and that she left our check-in sheet in our room. It would have been nice to have been told that when we called! The pools were filthy and the grounds were just very unkempt. I believe the "resort fee" was $38, but we were not interested in swimming or using the steam or sauna, so I was glad she did not charge us. The TV was the worst we've ever had to deal with. There were no instructions at all. It took at least 15 minutes, maybe even 30 to figure it out We strolled around the grounds and were astonished at what a mess they are. Several boards have been replaced on the front porch and ramp. Everything needs a good coat of paint.
The situation of the property is beautiful on a tiny island, but the bridge to get there was so narrow, I don't think a big SUV could get by without a scratch. The worst thing was the front desk girl, who was dressed very slovenly, and when we told her we'd be a little late she said that the front desk closed at 7:00 (or whenever - I can't remember now.) So we drove about 90 mph to get there. As we came huffing and puffing in, fearful the door would be locked, she airily told us that the front door is always unlocked and that she left our check-in sheet in our room. It would have been nice to have been told that when we called! The pools were filthy and the grounds were just very unkempt. I believe the "resort fee" was $38, but we were not interested in swimming or using the steam or sauna, so I was glad she did not charge us. The TV was the worst we've ever had to deal with. There were no instructions at all. It took at least 15 minutes, maybe even 30 to figure it out We strolled around the grounds and were astonished at what a mess they are. Several boards have been replaced on the front porch and ramp. Everything needs a good coat of paint.
10
jessica
Mar 13, 2024
·
Stayed 1 night
Love how it is very private and romantic, beautiful property. Rooms are nice and beds comfortable
Love how it is very private and romantic, beautiful property. Rooms are nice and beds comfortable
6
Vern
Aug 13, 2024
·
Stayed 1 night
The one thing that i wasnt thrilled about was no handsoap in the bathroom, or soap for the shower. The breakfast was average, and I was expecting a meat choice with the eggs. The coffee was not great. The young woman at the front desk didnt seem to onterested in service either. I will give it another chance in future when I'm back in the area and I hope to receive better value for the money spent. THe comfort of the bed was excellent though.
The one thing that i wasnt thrilled about was no handsoap in the bathroom, or soap for the shower. The breakfast was average, and I was expecting a meat choice with the eggs. The coffee was not great. The young woman at the front desk didnt seem to onterested in service either. I will give it another chance in future when I'm back in the area and I hope to receive better value for the money spent. THe comfort of the bed was excellent though.
6
Jean
Jul 15, 2024
·
Stayed 1 night
-Pas de sécurité la nuit -Petit déjeuner supposé être aux chambres mais pas avertis d'aller en salle à manger - chambre avec joint de plâtre pas réparé au plafond - grosses tâches sur les tapis des corridor
-Pas de sécurité la nuit -Petit déjeuner supposé être aux chambres mais pas avertis d'aller en salle à manger - chambre avec joint de plâtre pas réparé au plafond - grosses tâches sur les tapis des corridor
6
Ron
Aug 17, 2024
·
Stayed 1 night
Dated, the hotel had no bar of soap cause they ran out last week and no staff here at night … weird
Dated, the hotel had no bar of soap cause they ran out last week and no staff here at night … weird
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent: some staff are friendly or helpful, but many guests report poor reception, limited or absent front-desk coverage at night, and problems with communication, refunds, or deposit holds.
Related guest reviews
6
Claudette
Jul 4, 2024
·
Stayed 1 night
Aucune personne sur place après 20 heures et aucune réponse après 3 tentatives Porte d’entrée pas barrée Laisse seul dans cet établissement sans porte barrée avec deux personnes en bas que j’ai croisés deux hommes En haut croisé personne sur étage sur une île avec un pont étroit à une voix Oas sécuritaire et aucun support s’il arriverait quoi ce soir donc 911 Chambre très propre parcontre et déjeuner correct Pas accès à la piscine et sur votre site devrait avoir un signe de $ Jsi tente de vous joindre expédia et aucune réponse
Aucune personne sur place après 20 heures et aucune réponse après 3 tentatives Porte d’entrée pas barrée Laisse seul dans cet établissement sans porte barrée avec deux personnes en bas que j’ai croisés deux hommes En haut croisé personne sur étage sur une île avec un pont étroit à une voix Oas sécuritaire et aucun support s’il arriverait quoi ce soir donc 911 Chambre très propre parcontre et déjeuner correct Pas accès à la piscine et sur votre site devrait avoir un signe de $ Jsi tente de vous joindre expédia et aucune réponse
2
Nadia
Apr 20, 2024
·
Stayed 1 night
We bookend online and arrived at 11:30pm and nobody was there to great us and give us our room
We bookend online and arrived at 11:30pm and nobody was there to great us and give us our room
2
SALLY
Oct 17, 2023
·
Stayed 1 night
Arrived to the hotel at 830pm - no one there and all areas locked up! Had to find another hotel for the night - really not impressed
Arrived to the hotel at 830pm - no one there and all areas locked up! Had to find another hotel for the night - really not impressed
6
Jemille
Aug 18, 2024
·
Stayed 1 night
The situation of the property is beautiful on a tiny island, but the bridge to get there was so narrow, I don't think a big SUV could get by without a scratch. The worst thing was the front desk girl, who was dressed very slovenly, and when we told her we'd be a little late she said that the front desk closed at 7:00 (or whenever - I can't remember now.) So we drove about 90 mph to get there. As we came huffing and puffing in, fearful the door would be locked, she airily told us that the front door is always unlocked and that she left our check-in sheet in our room. It would have been nice to have been told that when we called! The pools were filthy and the grounds were just very unkempt. I believe the "resort fee" was $38, but we were not interested in swimming or using the steam or sauna, so I was glad she did not charge us. The TV was the worst we've ever had to deal with. There were no instructions at all. It took at least 15 minutes, maybe even 30 to figure it out We strolled around the grounds and were astonished at what a mess they are. Several boards have been replaced on the front porch and ramp. Everything needs a good coat of paint.
The situation of the property is beautiful on a tiny island, but the bridge to get there was so narrow, I don't think a big SUV could get by without a scratch. The worst thing was the front desk girl, who was dressed very slovenly, and when we told her we'd be a little late she said that the front desk closed at 7:00 (or whenever - I can't remember now.) So we drove about 90 mph to get there. As we came huffing and puffing in, fearful the door would be locked, she airily told us that the front door is always unlocked and that she left our check-in sheet in our room. It would have been nice to have been told that when we called! The pools were filthy and the grounds were just very unkempt. I believe the "resort fee" was $38, but we were not interested in swimming or using the steam or sauna, so I was glad she did not charge us. The TV was the worst we've ever had to deal with. There were no instructions at all. It took at least 15 minutes, maybe even 30 to figure it out We strolled around the grounds and were astonished at what a mess they are. Several boards have been replaced on the front porch and ramp. Everything needs a good coat of paint.
6
Vern
Aug 13, 2024
·
Stayed 1 night
The one thing that i wasnt thrilled about was no handsoap in the bathroom, or soap for the shower. The breakfast was average, and I was expecting a meat choice with the eggs. The coffee was not great. The young woman at the front desk didnt seem to onterested in service either. I will give it another chance in future when I'm back in the area and I hope to receive better value for the money spent. THe comfort of the bed was excellent though.
The one thing that i wasnt thrilled about was no handsoap in the bathroom, or soap for the shower. The breakfast was average, and I was expecting a meat choice with the eggs. The coffee was not great. The young woman at the front desk didnt seem to onterested in service either. I will give it another chance in future when I'm back in the area and I hope to receive better value for the money spent. THe comfort of the bed was excellent though.
2
j
Jun 16, 2023
·
Stayed 1 night
not what was advertised,,,deposit required more than than room charge,,,room in basement, all ammenities showed are all extra $$$ -no foods allowed even if you are on special diet and special meals. we requested refund as not staying and was refer to expedia for refund, no business card available to contact owner,,, receptionnist seem to have no ideas on anythings except run credit card on terminal,,, Left message to get contacted but nothings so far,,,,so i must assume got rip off of full charge....this is a money grab establissement.
not what was advertised,,,deposit required more than than room charge,,,room in basement, all ammenities showed are all extra $$$ -no foods allowed even if you are on special diet and special meals. we requested refund as not staying and was refer to expedia for refund, no business card available to contact owner,,, receptionnist seem to have no ideas on anythings except run credit card on terminal,,, Left message to get contacted but nothings so far,,,,so i must assume got rip off of full charge....this is a money grab establissement.
4
corinne
Aug 26, 2024
·
Stayed 1 night
Service reçu à la réception = médiocre. Aucune salution à l'arrivée. Le jeune homme était sur son cell...Explications minimes...
Service reçu à la réception = médiocre. Aucune salution à l'arrivée. Le jeune homme était sur son cell...Explications minimes...
2
Andre
Mar 28, 2023
·
Stayed 1 night
Nous avons attendus 2 h téléphoner personne n’etait present. Nous avons du trouvé un autre hotel
Nous avons attendus 2 h téléphoner personne n’etait present. Nous avons du trouvé un autre hotel
6
Ron
Aug 17, 2024
·
Stayed 1 night
Dated, the hotel had no bar of soap cause they ran out last week and no staff here at night … weird
Dated, the hotel had no bar of soap cause they ran out last week and no staff here at night … weird
4
Diane
Dec 15, 2022
·
Stayed 1 night
Le personnel était inexistant... ils étaient mélanger dans leur facturation et en plus on retenu un 200$ de dépot trop longtemps. Jai envoyé un courriel et on ma répondu que la gérante était en vacances alors mon 200$!!?. Tres décevant!!
Le personnel était inexistant... ils étaient mélanger dans leur facturation et en plus on retenu un 200$ de dépot trop longtemps. Jai envoyé un courriel et on ma répondu que la gérante était en vacances alors mon 200$!!?. Tres décevant!!
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AI-generated summary based on recent guest reviews
Location
Set on a small island with bridges, the hotel offers a peaceful, scenic escape near the city. Many guests value the tranquility and natural views.
Related guest reviews
10
Hammoud
Sep 17, 2024
·
Stayed 2 nights
A very quiet and sophisticated place I recommend visiting this
A very quiet and sophisticated place I recommend visiting this
8
Manouchka
Jan 17, 2022
·
Stayed 2 nights
Un séjour paisible dans un endroit
Un séjour paisible dans un endroit
10
Ronald
May 22, 2024
·
Stayed 1 night
It is a very pictoroesque area located on an island The rates are very reasonable
It is a very pictoroesque area located on an island The rates are very reasonable
10
Mark
May 27, 2024
·
Stayed 1 night
Great place to stay. You have to cross these two really cool little bridges to get there.
Great place to stay. You have to cross these two really cool little bridges to get there.
10
Kévin
Aug 19, 2024
·
Stayed 2 nights
Comme un coin de paradis à deux pas de la grande ville.
Comme un coin de paradis à deux pas de la grande ville.
10
Brigitte
Oct 8, 2022
·
Stayed 2 nights
Superbe endroit sur une île. Seul hôtel dans la forêt avec ses bains chauds à l’extérieur. Ainsi que le sauna et hamman, très agréable pour se relaxer. Possibilité de massages aussi.
Superbe endroit sur une île. Seul hôtel dans la forêt avec ses bains chauds à l’extérieur. Ainsi que le sauna et hamman, très agréable pour se relaxer. Possibilité de massages aussi.
8
veronica
Oct 3, 2024
·
Stayed 2 nights
The bridge to go on the island made it really beautiful. A good carpenter and garden expert would make that place a 5 starts. I loved the fact that it was very quiet. The breakfast is delicious and satisfying. Eating with a view to the riverand the view was splendid .
The bridge to go on the island made it really beautiful. A good carpenter and garden expert would make that place a 5 starts. I loved the fact that it was very quiet. The breakfast is delicious and satisfying. Eating with a view to the riverand the view was splendid .
8
Eric
Aug 7, 2024
·
Stayed 1 night
Definitely a great place to unwind. Calm little island. seems a little run down but all together good. We would return
Definitely a great place to unwind. Calm little island. seems a little run down but all together good. We would return
10
Lyne
Apr 21, 2024
·
Stayed 1 night
Environnement champêtre
Environnement champêtre
10
Danielle
May 2, 2024
·
Stayed 1 night
A lovely hotel in a quiet setting
A lovely hotel in a quiet setting
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is mixed—some found it delicious and enjoyed the dining room, while others reported average or poor quality, limited options, and late start times.
Related guest reviews
8
Diane
Dec 29, 2022
·
Stayed 2 nights
j'ai apprécié l'accès aux bains. et le fait de pouvoir marcher un peu sur le site et aussi en dehors du site. et le hamburger. par contre, les déjeuners sont à améliorer: les oeufs étaient froids, les saucisses fumées: c'est pas un bon choix. le café était bon.
j'ai apprécié l'accès aux bains. et le fait de pouvoir marcher un peu sur le site et aussi en dehors du site. et le hamburger. par contre, les déjeuners sont à améliorer: les oeufs étaient froids, les saucisses fumées: c'est pas un bon choix. le café était bon.
8
veronica
Oct 3, 2024
·
Stayed 2 nights
The bridge to go on the island made it really beautiful. A good carpenter and garden expert would make that place a 5 starts. I loved the fact that it was very quiet. The breakfast is delicious and satisfying. Eating with a view to the riverand the view was splendid .
The bridge to go on the island made it really beautiful. A good carpenter and garden expert would make that place a 5 starts. I loved the fact that it was very quiet. The breakfast is delicious and satisfying. Eating with a view to the riverand the view was splendid .
6
Vern
Aug 13, 2024
·
Stayed 1 night
The one thing that i wasnt thrilled about was no handsoap in the bathroom, or soap for the shower. The breakfast was average, and I was expecting a meat choice with the eggs. The coffee was not great. The young woman at the front desk didnt seem to onterested in service either. I will give it another chance in future when I'm back in the area and I hope to receive better value for the money spent. THe comfort of the bed was excellent though.
The one thing that i wasnt thrilled about was no handsoap in the bathroom, or soap for the shower. The breakfast was average, and I was expecting a meat choice with the eggs. The coffee was not great. The young woman at the front desk didnt seem to onterested in service either. I will give it another chance in future when I'm back in the area and I hope to receive better value for the money spent. THe comfort of the bed was excellent though.
8
Dania
Jan 30, 2023
·
Stayed 1 night
Pas assez de commodités. Pas d’options sans gluten au resto. Installations du spa en moyen état. Propreté du spa moyenne. Manque de chaleur dans les airs de détente.
Pas assez de commodités. Pas d’options sans gluten au resto. Installations du spa en moyen état. Propreté du spa moyenne. Manque de chaleur dans les airs de détente.
8
Jun
Aug 12, 2024
·
Stayed 2 nights
We love this great place to stay and enjoy the great breakfast!!
We love this great place to stay and enjoy the great breakfast!!
4
Yanick
Aug 10, 2023
·
Stayed 1 night
À mon arrivée à 19h00, plus de possibilités de souper sur place. Le lendemain matin, le déjeuner continental servi seulement à compter de 8h45... L'endroit est malheureusement défraichi.
À mon arrivée à 19h00, plus de possibilités de souper sur place. Le lendemain matin, le déjeuner continental servi seulement à compter de 8h45... L'endroit est malheureusement défraichi.
10
Rémi
Jun 25, 2024
·
Stayed 1 night
Super belle endroit propre et manger est bon
Super belle endroit propre et manger est bon
8
Nathalie
Dec 23, 2022
·
Stayed 1 night
Déjeuner servi tard. Nous devions quitter tôt pour un rv médical. Heureusement, nous avons pu avoir, après qq tentatives, un yogourt, un muffin et un jus d'oranges apportés à notre chambre.
Déjeuner servi tard. Nous devions quitter tôt pour un rv médical. Heureusement, nous avons pu avoir, après qq tentatives, un yogourt, un muffin et un jus d'oranges apportés à notre chambre.
8
Krasimira
Jun 23, 2024
·
Stayed 2 nights
Bonjour. Nous sommes contents de notre séjour, mais nous n'avons pas utilisé le spa, donc je ne peux pas donner mon commentaire là-dessus. Le déjeuner nous a plu, c'était très bien et la salle a manger est propre spacieuse avec musique relaxante. Le plus grand plus de l'hôtel c'est le travail extradinaire de la femme de chambre. Tout est très propre, blanche et c'est un confort agréable. Veuillez former par contre les réceptionnistes pour faire un meilleur accueil, expliquer plus, donner de l'info, au départ se renseigner si tout s'est bien passé... C'est le seul bémol mais c'est important.
Bonjour. Nous sommes contents de notre séjour, mais nous n'avons pas utilisé le spa, donc je ne peux pas donner mon commentaire là-dessus. Le déjeuner nous a plu, c'était très bien et la salle a manger est propre spacieuse avec musique relaxante. Le plus grand plus de l'hôtel c'est le travail extradinaire de la femme de chambre. Tout est très propre, blanche et c'est un confort agréable. Veuillez former par contre les réceptionnistes pour faire un meilleur accueil, expliquer plus, donner de l'info, au départ se renseigner si tout s'est bien passé... C'est le seul bémol mais c'est important.
4
François
Jun 10, 2024
·
Stayed 1 night
Pas de déjeuner, pas conforme au code du batiment. Mauvais service. Bien dormi.
Pas de déjeuner, pas conforme au code du batiment. Mauvais service. Bien dormi.
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AI-generated summary based on recent guest reviews
10
Ziad
Feb 27, 2023
·
Stayed 1 night
Great experience . The place is very good
Great experience . The place is very good
8
Julie
Feb 13, 2023
·
Stayed 2 nights
Holes in the towels and sheets. Silence is not at all reinforced, so you have to let it go. Staff was lovely. Outdoor facilities were nice. Some pools will seriously damage your bathing suit.
Holes in the towels and sheets. Silence is not at all reinforced, so you have to let it go. Staff was lovely. Outdoor facilities were nice. Some pools will seriously damage your bathing suit.
4
Alexandre
Feb 12, 2023
·
Stayed 1 night
It’s a shame that they do not take better care of the property, everywhere you looked something was broken or about to break. Very quiet site and could be very peaceful but organisation of the work that needs to be done destroys it. The hot pools where still getting filled up when site was open, making 1 of them cool instead of hot, they came and clean a quiet area while we where in it. They are trying to improve the place, but too little effort and investment. Not worth it for the price
It’s a shame that they do not take better care of the property, everywhere you looked something was broken or about to break. Very quiet site and could be very peaceful but organisation of the work that needs to be done destroys it. The hot pools where still getting filled up when site was open, making 1 of them cool instead of hot, they came and clean a quiet area while we where in it. They are trying to improve the place, but too little effort and investment. Not worth it for the price
10
PIERRE-MARIE
Mar 5, 2023
·
Stayed 1 night
Toujours excellent au niveau du SPA. PARFAIT et très bien entretenu. Fonctionnel malgré les intempéries (neige etc...)
Toujours excellent au niveau du SPA. PARFAIT et très bien entretenu. Fonctionnel malgré les intempéries (neige etc...)
4
Audrey
Feb 20, 2023
·
Stayed 1 night
Se qui ma plus ses que tous les bains était ouvert .Ce qui ma déplus ses que les gens ne respectait pas le silence et que le personnel ne les avertissait pas. Dommage . Jai eu la chambre a 4h40 au lieux de 4h et la réservation pour le souper était a 5h20. Il y a 5 ans c'était pas comme ca.
Se qui ma plus ses que tous les bains était ouvert .Ce qui ma déplus ses que les gens ne respectait pas le silence et que le personnel ne les avertissait pas. Dommage . Jai eu la chambre a 4h40 au lieux de 4h et la réservation pour le souper était a 5h20. Il y a 5 ans c'était pas comme ca.
Property Policies
Check-in
Check-out
From 16:00 to 20:00
Before 11:00
FAQs about L'Oasis de l'Île, Refuge Urbain
Is parking available at the property?
Yes, free self-parking is available on-site.
Does the hotel allow pets?
Pets are not permitted at this property. Only registered guests are allowed in the guestrooms.
What are the check-in and check-out times?
Check-in is from 4:00 PM to 8:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be arranged by contacting the property at least 24 hours before arrival.
What accessibility features does the hotel offer?
The property has limited wheelchair accessibility, an elevator, and step-free entrances. However, specific details about accessible rooms and facilities are not provided.
Where is the hotel located in relation to key landmarks?
The hotel is located in Saint-Eustache, within a 10-minute drive of Château Taillefer Lafon Winery & Cidery and Moulin Légaré. It is approximately 4 miles from Arena Hartland-Monahan and 4.5 miles from Parc Marc-Aurèle-Fortin.
Does the hotel have a swimming pool?
Yes, there is a seasonal outdoor pool available from June 1 to September 30, operational from 10:00 AM to 8:00 PM.
What are the hotel's policies regarding children?
Children 15 years old and younger are not permitted at this property.
Have a question?
Instant AI responses are based on hotel information
The front desk is open during the following times:
- Sunday - Thursday: 8:00 AM - 8:00 PM
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: CAD 200.00 per night
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- The seasonal pool will be open from June 01 to September 30.
- Pool access available from 10:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 15 years old and younger are not permitted at this property.
- Only registered guests are allowed in the guestrooms.
- Alcohol is not permitted at this property.
- Contactless check-out is available.
- Pool fee: CAD 40.24 per stay
- Spa fee: CAD 40.24 per stay
- Hot tub fee: CAD 40.24 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Sauna
Elevator / Lift
Business Center
Meeting Rooms
Garden
Steam Room
Services
Business Center
Elevator / Lift
Meeting Rooms
Banquet Hall
Lockers Available
Private Picnics
Wedding Services
Activities
Garden
Full-Service Spa
Pool Sun Loungers
Pool (Seasonal Outdoor)
Spa Tub (surcharge)
Terrace
General
Sauna
Steam Room
Vending Machines
Coffee/Tea in Common Areas
Shared Microwave
Smoke-Free Property
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking (Self) (free)
Internet
Free Wi-Fi