Mackenzie Motel & Cottages

The cottages were very nice and spacious. The desk staff were very helpful. And the pool was better than expected!

This property had recently been renovated and it was large and very very clean . Big TV .. Big Fridge .. microwave .. coffee maker and real coffee cups and glasses not plastic . The owner lives on site so very very easy to get anything if you need it . Location was perfect close to town although we didn’t use the pool it is huge ..! Definitely will be returning

I stayed in the cab8ns six yesrs ago they were really well kept. The beds and linen where clean and comfortable. The main area and bedrooms were clean.The bathroom and shower had mold and a smell of urine. Sometimes mold will give off a urine smell. The stove was very filthy. I wonder if the cabin was used as a long term rental?? The swimming pool was nice and the kids had fun. It's was alright for one or two night stay.

The cabins were well maintained and clean. We loved the deck overlooking the Brook. Close to downtown.

Room was not clean , pool area unkept , staff walked in while I was in the bathroom

Everything was fine but no ice machine

Pools closed loved the space great for my work trip

Pool was closed, out of season. I would stay there again. I arrived early and they allowed me to check in. That was great

Nice area, easily walkable to town center. Nice pool. Great deck on our two bedroom cottage with table, chairs, BBQ. Bedrooms were large. Kitchen was a bit cramped and the bathroom is right off the kitchen which was odd. Old couch was not in great shape. Ok place to stay for a night or two.

The room was clean, well laid out and spacious. The staff was very friendly and were happy I was there. Parking right outside the room made it easy to bring things in from and out to my vehicle.

Disgusting! The room was filthy and had obviously not been cleaned. The bed sheets and pillows were covered with yellow stains, the bed skirt was full of yellow and dark brown stains. Bugs on the floor all over the place. Dirty curtains, filthy, broken appliances, disgusting shower curtain, broken sink, bathroom wall covered with toothpaste projections, dust everywhere, and the list goes on. The front desk person offered to vacuum the bugs and showed up with a small stick vacuum. He also gave me a cab of Feebreeze to.cover the horrible smoke and musty odor of the room. This place is Disgusting and unsanitary and should not be allowed to operate. Literally the worst i have ever seen and i travel the world quite frequently! Wish i could post pictures here! Stay away!

Mold in the bathroom and room. Dust on the floor and surfaces. Dirty towel.

The suite was cute and laid out nicely, but it looks like it hasn’t been cleaned very well in quite a while. Comforter was extremely stained, and the walls and doors were pretty dirty.

We stayed in a 2 bedroom cabin for 1 night. The cabin could be cute and has a good layout but it was in poor condition with a very bad musty/moldy smell. The stove had rust all over it and the bathroom was filthy with a disgusting tub/shower with so much mold on the shower curtain it needed to be thrown away. All the floors were filthy and sticky and the scatter rug in the living room area needed a good shampooing. Even the towels were not bright white and have seen better days and need to be replaced or bleached. The love seat was stained and sticky. Overall for the price, it was bit worth it and it is too bad because it could be a very cute place with more upkeep and care and it has potential. The cabin had a deck which would be a positive but the furniture that was on it did not appear to be safe to use. It seemed rotten and might collapse if sat in and filthy.

We stayed 2 nights in two different rooms. Our friends and us both agree the renovated rooms were welcomed. The big walk in showers were fantastic. The king beds were very comfortable. It’s sad that they don’t clean the place. The rooms were filthy dirty especially the floors. We had to ask for clean towels to shower with each day. We never seen a cleaner. Once they renovate the outside they will have a great place. At the moment I can’t recommend MacKenzie’s Motel.

The room was lovely. I loved the heat pump, shower and lighted mirror. I was pleased to see soap and shampoo provided. Room was clean and tastefully decorated.

There was no staff at the property when I arrived. I had to call and staff arrived by car but did not offer an apology. The room appeared to not have been cleaned for awhile; there were cobwebs on the ceiling and various other areas of the room including a large spider I found when I was checking out. There were cobwebs and a dead bug beside the bath mat in the bathroom. I did not receive housekeeping services in the morning and had to ask for toilet paper and fresh towels even though “daily housekeeping” is advertised. When the staff arrived with those items I showed him I had also found some clothes in a drawer that were not mine and I showed him the cobwebs and dead bug in the bathroom. He questioned if the men’s clothes I found were mine which I had already stated were not and he said he could get me a new room. I had already stayed one night in this room so I said no, hoping he would refund some of my money. I never heard from anyone again. They take full payment at check in; I do not recommend staying here.

Stayed in a 2 bedroom cottage (#16), after a 4 hour drive with 2 teens, I just wanted a shower and a clean comfortable bed. The entire unit was FILTHY dirty. There was hair on every pillow( not ours ) duvets on both bed had stains of questionable origin. We had to use Clorox wipes before anyone could shower from mould. There was basic cable on the 1 tv , not a smart tv, just an antique RCA . The dishes were in the cupboards with food still stuck on them. We won’t be staying there again.

The cottage was not clean. The dishes in the cupboard were dirty and put away that way. I had to wash all the dishes I used before using them. The bed spread was full of stains and had dirty sports. The internet do not work in the cottage. Could it connect to it. All the blinds were broken and had a layer of dust on them. This was not worth the $190 I paid for one night. If it was not 8 pm when I checked in I would have looked for another place to stay.

The cottage was not clean. I don’t think the floors have been mopped in months. We had to keep our shoes on at all times or else the bottoms of our feet would be black and sticky. Dead bugs in almost every corner of the rooms. The fabric curtains that are hung on the windows have been dusted or taken down in cleaned in what appears a very long time. The two bedroom cottage we stayed in does not have a lock on the back door which was concerning. The bathroom is covered in mold and again needs to be mopped. Staff was not very friendly- just passed a key and stuck the payment machine in front of me to pay and that was about all the interaction we had. The whole place is just not as advertised on their website.

The cottages were very nice and spacious. The desk staff were very helpful. And the pool was better than expected!

This motel was ok for a night. Walking distance from a Subway sandwiches, inside a gas station. Had issues with wifi and the tv would only work for live tv, cause it would not identify the wifi....front desk guy was pleasant and willing to help when we needed him.shower head was awesome, never seen one that sprayed you from so many angles..good for back pain.

Bed was comfortable, shower was clean and in good condition, wifi was spotty and parts of the cottage needed to be cleaned or replaced.

weak wifi.TV kept freezing up.

The room was clean and newly renovated. The bathroom was amazing! Rain showerhead and 2 other massaging heads. Very neat mirror where you could change the lighting with a tap. Bed was a little too firm, would have liked an extra pillow.

The cottage was great spacious and very well laid out

Room had been recently updated.

Cottage had an odd smell, mold on all windows,heat pump and shower. Bed was comfortable, quiet and convenient spot.

TV was hard to figure out probably more my problem than theirs

Nice motel with recent renovations

Friendly staff, clean rooms and pretty view out the back - creek and picnic tables.

Nice quiet location, clean rooms, walking distance to waterfront and restaurants

Unfortunately the check in was problematic as we did not have a cottage as expected on our first night and there was disturbance from other guests at our drive up room in all fairness we were put in a separate cottage the remaining 2 nights which made the stay more convenient A deep cleaning of the facility would be highly recommended Shelburne area was beautiful and central to our visit to a lot of the local beaches , towns and tourist attractions

Upgrades to rooms well done! Floors need to be cleaned with different product. Don’t wear white socks or keep the shoes on. Front desk needs to leave a note as to when they will be present. 3 parties waiting 30 minutes on our arrival to check in. Nobody there. Has great potential, front desk very helpful when present.

Room was great. Service at time of check in was excellent.

Great place the two bedroom cottage was perfect for our needs the area was quite Staff was awesome and helpful

The tv was not connected and I ran the tap water for 8 minutes before it started to warm up - as a result I did not have a shower. The man next door was shouting in the middle of the night - not sure if he was awake or asleep.

We couldn't stay in the room we were given, as there was a bad smell in the air. I have no idea what it was. When I told them this we were immediately taken to a much nicer room, but the batteries for the remote for the room's heater/cooler had died so we had to walk back to the office to get more. The faucet in the shower was almost coming off the wall, the outlet next to the bathroom sink wouldn't work for my blow dryer. It felt like the rooms were barely cleaned and rarely checked to make sure everything was working.

There was no staff at the property when I arrived. I had to call and staff arrived by car but did not offer an apology. The room appeared to not have been cleaned for awhile; there were cobwebs on the ceiling and various other areas of the room including a large spider I found when I was checking out. There were cobwebs and a dead bug beside the bath mat in the bathroom. I did not receive housekeeping services in the morning and had to ask for toilet paper and fresh towels even though “daily housekeeping” is advertised. When the staff arrived with those items I showed him I had also found some clothes in a drawer that were not mine and I showed him the cobwebs and dead bug in the bathroom. He questioned if the men’s clothes I found were mine which I had already stated were not and he said he could get me a new room. I had already stayed one night in this room so I said no, hoping he would refund some of my money. I never heard from anyone again. They take full payment at check in; I do not recommend staying here.

The room was clean, well laid out and spacious. The staff was very friendly and were happy I was there. Parking right outside the room made it easy to bring things in from and out to my vehicle.

Good spot

Inviting exterior, comfortable interior, easy check in with friendly staff, reasonable rates, convenient location. Would stay again, thank you.

Love staying here. Very close to everything

We stayed for a week and used this as a home base while we toured the south shore. The cottage was showing some wear, towels were worn and dishes were mismatched and only enough for two. This property is in an older area and was consistent with the general area. Staff quickly provided a hair dryer when asked. We often saw deer on the property.

This motel was ok for a night. Walking distance from a Subway sandwiches, inside a gas station. Had issues with wifi and the tv would only work for live tv, cause it would not identify the wifi....front desk guy was pleasant and willing to help when we needed him.shower head was awesome, never seen one that sprayed you from so many angles..good for back pain.

Nice quiet location, clean rooms, walking distance to waterfront and restaurants

The cabins were well maintained and clean. We loved the deck overlooking the Brook. Close to downtown.

The cottage was great for our family, we really enjoyed the space. Location is close to town and gas station.

It is walkable to downtown. It was clean and therefore no complaints!

Great quiet spot

The floors were dirty, food was still in the fridge from a previous guest and the staff was cold and impersonal. Other than that, our room was fine.

I reserved this room because my daughter had to do her clinical for school at the local hospital. She said the only thing they noticed there was raw fish in the freezer from a previous guest still in there and some other things that were dirty. Other then that the facility was close to what she was there for and served the purpose.

No sugar or creamer for coffee. Little dish was empty. No facial tissue.

The motel room itself was quite clean. And seemed nice at first glance however as the evening wore on I noticed more things wrong. There was no cream for the coffee that was in the room and they had none at the main house. The owner said there was a man down the street who sells coffee. Towel rack in the backroom was mostly missing, just one end was on the wall. There is poor water drainage when using the sink or shower. There were no sheets on the bed and no pillowcases, just a comforter, pillows and the mattress cover. I had stayed here several times years ago back about 2010 and it was a beautiful spot to stay. Too bad it isn't like it used to be, no longer a free breakfast either.

Property was clean and room spacious. There was coffee and maker but no creamer or sugar in room. King size bed with clean bedding put only two pillows. It was an ok stay in an average property. We would likely go back if we were in the area for a night.

VERY DISAPPOINTING & PHOTOS DECEIVING Implied owners on website differ from contacts on NS site. No replies to 2 inquiries re nearby largest NS wildfire. Difficult to understand attendant arrived at poor smelling office only after telephone call. Supposed “park like” “brookside” site steps from busy highway, & pool only separated by fence. Booked private cottage replaced by coloured multi-unit motel, with garbage, desolate gravelled front, & weedy uncut grass. Interior updated, but oven tray & mitts filthy, dish drainer dirty, dusty bedside tables, cobwebs everywhere, desk lamp, clock, & heat not working. No advertised “extensive continental” breakfast. Definitely not “luxurious”.

The room was dirty which was brought to the attention of the staff with no comment. We cleaned our room and requested clean linens and towels. There was no continental breakfast as advertised on website. Convenient location.

Limited seating in the cottage and some old and rickety. Had a kitchen but no dish detergent to wash dishes

Kitchen was rather dirty in places. Other than that, it was a lovely stay.

Nice area, easily walkable to town center. Nice pool. Great deck on our two bedroom cottage with table, chairs, BBQ. Bedrooms were large. Kitchen was a bit cramped and the bathroom is right off the kitchen which was odd. Old couch was not in great shape. Ok place to stay for a night or two.