Is parking available at the property?

Yes, free self-parking is available on-site.

What are the standard check-in and check-out times?

Check-in is at 16:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Where is the property located in relation to key landmarks?

The hotel is located in a provincial park, within a 10-minute drive of Banff National Park and Big Head Sculpture. It is approximately 18.9 mi (30.4 km) from Upper Hot Springs and 15.5 mi (24.9 km) from Banff National Park Information Centre.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not mentioned.

Basecamp Lodge Canmore - Comfortable Relaxation

Average nightly price at Basecamp Lodge Canmore by month, last 12 months (USD)
Month	Average price
January	$91
February	$98
March	$92
April	$98
May	$174
June	$284
July	$343
August	$334
September	$268
October	$155
November	$95
December	$117

What guests think

At Basecamp Lodge Canmore, travellers consistently praise very clean, comfortable rooms, friendly staff, and a convenient, walkable location with mountain views, while noting limited amenities, tight parking, basic grab-and-go breakfast, and frequent train noise from nearby tracks.

App-based check-in and keycode room access are common and generally smooth, though a few guests missed more in-person service. Guests appreciated the upstairs lounge with complimentary coffee and a small sauna, while the building lacks an elevator. Overall, expect a contemporary stay focused on practicality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic but useful: an upstairs lounge with complimentary coffee and a small sauna are appreciated. Parking is limited with tight spaces, and there is no elevator; a few reviews also noted complimentary bikes.

Related guest reviews

10

Ruthie

Aug 13, 2025

·

Stayed 1 night

Tryingto drive a Big SUV through the back parking lot to get out of the parking lot was impossible otherwise a very nice place to stay.

10

Emmari

Feb 19, 2025

·

Stayed 2 nights

Easy check in, easy parking, clean and spacious rooms, nice sauna, nice lounge area

8

Samuel

Nov 7, 2025

·

Stayed 1 night

Room was spotless, staff were helpful, and overall experience was great. Only complaint would be the lack of parking and how tight the parking lot is for trucks. I have a pretty typical GMC Sierra 1500 and was unable to make the turn around the main building to access parking in the back. Parking was full in the front so was forced to park in the neighbouring basecamp lot. Not a huge deal but will definitely bring a smaller vehicle next time.

10

Angela

Apr 25, 2025

·

Stayed 2 nights

Excellent stay. I couldn’t find a fault! Nice staff, excellent location for walking downtown to eat. Quiet! Really lovely upstairs area to eat or work. Even had a nice little sauna.

8

Elizabeth

Sep 11, 2024

·

Stayed 1 night

It’s hard to pull your car around the back of the property as it’s such a tight turn and our Ford Edge (which isn’t a larger vehicle) had to do a 3- point turn just to make it. And there are no elevators in this building, it was a pain to lug our cases up the stairs.

10

Glen and Irys

Jun 30, 2025

·

Stayed 3 nights

A very nice place in most ways. Only complaint (and its minor) is that the parking area is very tight.

10

Moiz

Apr 1, 2025

·

Stayed 1 night

Good value for the price. The sauna is definitely a plus after a long day

10

Laura

Oct 2, 2025

·

Stayed 4 nights

Staff went above and beyond for various things. Had bikes available for free to take into town (10 min). Clean room, quiet spot. Perfect place for outside of Banff

8

Rosalba Teresa

Jul 23, 2025

·

Stayed 2 nights

We loved they had complimentary bikes for the guests to use and the staff was very friendly and helpful.

10

Christina

Nov 18, 2025

·

Stayed 1 night

We had a great one night stay. Check-in was a breeze since we submitted our information in advance. We were greeted by the front desk and our room was very welcoming with the tv set to a log fire and lights set dimly. The room was well stocked with everything we needed. There was even ear plugs, if needed, but we didn’t find that there wasn’t any need for them. The rooms are newly renovated and the staff did a great job cleaning the space. The location is great and there’s parking around the building. Some spots are tight, but they advise large vehicles to park up front where there’s more room. All staff that we came across were all very friendly. We’ll definitely stay here again!

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Cleanliness

Cleanliness receives frequent praise, with many describing rooms and common areas as very clean or spotless. A few guests reported lapses such as hair or ants and noted that routine housekeeping is limited or on request.

Related guest reviews

10

Pei

Sep 6, 2025

·

Stayed 1 night

The room is very big , the staffs are very helpful. The public area is clean and nice

6

Shawna

Jul 13, 2025

·

Stayed 2 nights

Fridge froze all our food, there were ants in the room and the shower knob was loose and it was difficult to manage the shower temp and pressure. Wouldn’t stay here again.

8

Janet

Oct 3, 2025

·

Stayed 2 nights

The parking situation was okay - though the lot is fairly small and one-way, with tight stalls that require some caution, it was still manageable with both front and back parking available. The property itself felt functional and cozy, and I really enjoyed the layout of the room. The only drawback was the cleanliness of the shower floor, which had dark copper-brown staining that looked like hard water residue and didn’t seem to have been properly cleaned. I raised this to the hotel staff and requested for housekeeping to check but upon my return that day, it didn’t look like that was done. I also did not get further feedback from the staff. I was only there for one more night so just left it. While that part was disappointing, overall I enjoyed my stay and found the location to be excellent.

10

Jo-Ann

Nov 28, 2025

·

Stayed 1 night

Staff were kind, efficient. The room was spotless: perfectly designed in synchrony to the mountain setting. The bedside lamps were unforgetably unique. I want some! Bed was extremely comfortable. The bedding was, too, perfect for romm temp. Tv was large and greatly situated and lots of good movies available. Coffee good and tea was in common space. The night was soundless, so we slept very well. Great value, indeed! Thank you for a flawless stay!

4

Azedine

Jul 27, 2024

·

Stayed 2 nights

La majorités des chambres situe au rdc donne sur le stationnement alors tu ne peux meme pas ouvrir les rideaux, location de 3 jours pas de femme pour l'entretien de la chambre , il es sur demande seulement selons la réception....

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2

Lorraine

Oct 19, 2024

·

Stayed 1 night

There was a clump of hair in my bed

10

Christina

Nov 18, 2025

·

Stayed 1 night

We had a great one night stay. Check-in was a breeze since we submitted our information in advance. We were greeted by the front desk and our room was very welcoming with the tv set to a log fire and lights set dimly. The room was well stocked with everything we needed. There was even ear plugs, if needed, but we didn’t find that there wasn’t any need for them. The rooms are newly renovated and the staff did a great job cleaning the space. The location is great and there’s parking around the building. Some spots are tight, but they advise large vehicles to park up front where there’s more room. All staff that we came across were all very friendly. We’ll definitely stay here again!

10

Perry

Feb 26, 2025

·

Stayed 1 night

Very nice and clean rooms

10

Carley

Aug 14, 2024

·

Stayed 1 night

Good property to stay in....rooms were very clean and large as well as good beds and sheets. Staff very friendly and there was a nice bright and airy lounge to work in on the second floor

4

Zillay

May 16, 2024

·

Stayed 1 night

Room was not clean. We found a pair of socks next to the couch on the floor and the bathtub anti-slip mat had long black hair attached to it. My wife refused to take a shower and was very upset. Upon checkout I informed the hotel staff, who simply said "sorry". Otherwise our stay was comfortable.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally modern, comfortable, and often spacious, with some offering kitchenettes and mountain views. Drawbacks include frequent train noise and thin walls, occasional small rooms or design quirks, and a few maintenance issues like nonworking fireplaces or limited charging ports.

Related guest reviews

10

Arlene

Mar 29, 2025

·

Stayed 1 night

I absolutely loved lodging at Basecamp Lodge in Canmore, Alberta. I reserved the Studio room, I highly recommend. It was spacious, very clean, and had everything you need. The kitchen was equipped with a sink, fridge, stove, dishwasher, microwave, cutlery, drinkware, kettle, coffee machine, etc. The hotel is just a few minutes away from several restaurants, grocery stores, and liquor stores. Overall, I would stay here again and recommend to family and friends.

10

Megan

Oct 20, 2025

·

Stayed 5 nights

We stayed for our honeymoon. This hotel gave us a great place to stay for half the price of hotels in Banff. The rooms were super clean and the building was well-cared-for. The RR tracks right behind the hotel made nights hard to sleep as 4-5 trains a night went by. The hotel didn’t have many “fancy” amenities, but it was a good place to crash each night after hikes. We’d stay again, but would use the ear plugs for sure.

8

Liza

Jan 29, 2025

·

Stayed 3 nights

Our third time back at the Lodge. We love the location and large rooms. Only issue was our fireplace didn’t work. We were looking forward to sitting in front of it with a mug of hot chocolate and it wasn’t to be. 😢

8

Mariah

Nov 4, 2025

·

Stayed 1 night

Room was large and spacious with a nice ambience from the fireplace. The train wasn’t as loud as other reviews make it seem. Some routine maintenance could be given closer attention.

8

Maureen

Jun 7, 2025

·

Stayed 2 nights

Lovely room, clean and new. Was at the back of the hotel, so the freight trains were audible. Hotel supplies foam ear plugs for light sleepers

8

Wendy

Nov 27, 2025

·

Stayed 2 nights

Need lamps with USB ports as the outlets on the lamps do not allow using a USB adapter. Had to put iPad across the room on floor to charge.

8

Brian

Jun 26, 2025

·

Stayed 3 nights

My room at Basecamp Lodge was clean and comfortable, albeit a little on the small side. I wish there was more counter space in the bathroom, and there wasn't a lot of space to maneuver around the room. On the positive side, the bed was great, the property was very quiet, and I appreciated the smart TV and strong wifi signal.

4

Victor

Nov 11, 2025

·

Stayed 2 nights

Tiny room, even no space to open suitcase n the floor (admitted by front desk employee it used to be a hostel). Cars parked right in front of the window if you’re on a ground floor (and I mean right in front, not across the driveway). Very poor planning, and seems no soundproofing materials were used when renovating this place. Left us really disappointed for the price we paid in the shoulder season.

10

gordon

Dec 9, 2025

·

Stayed 2 nights

Had a lovely lounge, with excellent mountain views, for guests. Our room was well-designed and very comfortable and modern. It is close to the railroad tracks, so that can be an issue for light sleepers. We like the location since it has good highway access, but is an easy walk to the town centre.

8

Valerie

Sep 8, 2025

·

Stayed 1 night

The room was comfortable. Some coffee was supplied for the Kuerig coffee maker but no tea. The parking lot is super tight. The room would be ideal for longer stays (I was only in town overnight) as it has a full size fridge, microwave, oven and dishwasher.

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Service

Most guests describe staff as friendly, helpful, and accommodating, and many found the online check-in smooth. However, a few reported rude or unresponsive interactions and missed the personal touch with the contactless model.

Related guest reviews

10

Karen

Oct 30, 2025

·

Stayed 1 night

Fantastic hotel with a great mountain view. The room was super clean and the tv was a great size for watching the game. Staff were very friendly and helpful.

10

Jodie

Nov 28, 2024

·

Stayed 2 nights

Staff were great, convenient location and loved the easy online check-in with the door code being sent to me , made for easy access to our room with no waiting in line at the front desk, also felt very secure and safe.

10

Grant

Nov 2, 2025

·

Stayed 3 nights

First time staying here and was pleasantly surprised with the room and the lodge. Staff were extremely pleasant and helpful. Location was convenient in close walking distance to downtown. Definitely will return

10

Jacqueline

May 6, 2024

·

Stayed 1 night

Very clean, courteous and friendly staff. Will definitely be back to stay longer

2

Connor

Mar 14, 2025

·

Stayed 1 night

When we pulled back the comforter, the sheets underneath were covered in hair. We texted the 24/7 service number to let the front desk know about the issue and asked if the sheets could be replaced. After waiting 45 minutes with no response to either the original or follow up texts, we then called the front desk to ask for an update. No one answered the phone so we left a message about the sheets. It wasn't until going to the front desk nearly an hour later that we were told "oh, I saw the texts and calls, but house keeping hasn't got back to me". We'd sent the original text at 7:30pm, I'm sure long after all the house keeping staff had left. When we then asked again about when the sheets would be changed, as sheets covered in hair is disgusting, we were given a stack of sheets from the supply room and told to leave the hair covered sheets in the corner of the room for house keeping to deal with in the morning

2

Wencai

Feb 16, 2026

·

Stayed 1 night

Black long hair Reception being rude and big ego

10

Kevin

Aug 30, 2025

·

Stayed 2 nights

The staff very personable and accommodating go above and beyond to make our stay worth coming back

10

Blair

Jul 28, 2024

·

Stayed 2 nights

I appreciated how helpful the staff were

8

Mark

Oct 29, 2025

·

Stayed 1 night

Friendly staff.

6

Manish

Aug 24, 2024

·

Stayed 2 nights

Staff are not receptive. They have forgotten that they are in the people business. The facility is run like an air bnb. A code is sent to you. You enter your small unit. Staff are inconvenienced if you approach them. They do not want to communicate with you. I went in July. The cheap air conditioning was on. Don't worry, each unit has ear plugs provided. Since you will be sleeping next to this unit, you might get the sniffles, small tissue box is provided on top of toilet tank. Basic breakfast of tea, toast and fruit is provided. On July 15 we were leaving at 8:15 am. We decided to make toast. The sitting area was closed off for a private event. Who, other than management has a Monday morning meeting when check out is before 11 am and all your customers are vacating. You will notice this kind of behaviour throughout the facility.staff are moody and unhelpful. The units are basic and sparsely furnished. Bedside lamps do not have shades. One charging plug at base of lamp. It was used so heavily that mine was broken. Ok for short stay and remember you have a choice. Choose wisely.

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AI-generated summary based on recent guest reviews

Location

Location is convenient and walkable to shops, restaurants, and downtown with easy highway access and mountain views. The property backs onto active train tracks, which several guests found noisy, especially at night.

Related guest reviews

8

Diane

May 19, 2025

·

Stayed 3 nights

The lodge is in a convenient location close to downtown, walking trails, great views. The downside is the train tracks that run right behind Base Camp Lodge and several other inns etc The trains are very loud through the night. Request a room in the front or side of buildings.

8

Lisa

Oct 5, 2025

·

Stayed 2 nights

Great location for shops and transport. Bagel place next door is excellent!

10

Ryle

Aug 1, 2024

·

Stayed 2 nights

Great location, great views

10

gordon

Dec 9, 2025

·

Stayed 2 nights

Had a lovely lounge, with excellent mountain views, for guests. Our room was well-designed and very comfortable and modern. It is close to the railroad tracks, so that can be an issue for light sleepers. We like the location since it has good highway access, but is an easy walk to the town centre.

10

daniel

Jun 5, 2024

·

Stayed 1 night

Easy location off the highway and walkable dining options

10

Charmaine

Apr 19, 2024

·

Stayed 1 night

This property backs the train tracks and you can hear the train but I would stay again. Nice room, clean, easy access from main highway, close to food.

10

Stacey

Sep 10, 2025

·

Stayed 2 nights

Great room and close to restaurants and shops

10

David

Aug 6, 2025

·

Stayed 2 nights

I liked that the property was away from the hustle and bustle of town but still walkable. The only downside was the trains running out back most of the night. FYI the Georgetown Pub across the street is a great English Pub!

10

Devin

Jul 30, 2025

·

Stayed 2 nights

Very good location and easy access to everything

10

Karena

Sep 11, 2024

·

Stayed 3 nights

Great location

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AI-generated summary based on recent guest reviews

Dining

On-site dining is limited to a simple grab-and-go continental breakfast and complimentary coffee or espresso in the lounge. Many appreciated the convenience, though several guests were disappointed by the minimal selection.

Related guest reviews

10

Varun

Aug 5, 2024

·

Stayed 2 nights

The room has a minifridge which is convenient to keep water and other food in. The hotel also has a small kitchen area on the second level where you can get a free basic breakfast (toast, muffin, juice, fruits) as well as coffee and tea. The staff was very accomodating given the fires in Jasper, and allowed me to extend my stay.

8

Jay

May 14, 2024

·

Stayed 1 night

Good to have a sauna, nice and clean, simple breakfast, great latte machine. Good rate, decent beds, will be back.

10

Hong Kun

Sep 11, 2024

·

Stayed 3 nights

Basecamp Lodge in Canmore is a great spot with easy access to Banff and nearby attractions. The breakfast is simple yet satisfying, parking is convenient, and the staff is friendly and welcoming. A comfortable choice for exploring the Rockies.

6

Aleksandra

Apr 11, 2024

·

Stayed 2 nights

Breakfast is not a breakfast!! It's a snack with tiny drink, and yogurt so me being lactose intolerance didn't enjoy that at all. Please be aware of than when booking. Parking spot is extremally tight, so if you have a truck its almost impossible to park there and leave. Everything inside was excellent, TV, bed, bathroom. Very clean. I didn't enjoy my stay as much, but the place is ok

6

Yueling

Apr 17, 2024

·

Stayed 2 nights

Parking was troublesome Breakfast choices are very poor, you literally only have some white bread and peanut butter..not fair to market it continental.

8

Jacqueline

Sep 9, 2024

·

Stayed 3 nights

This hotel isn't 4 star though you would think so by the room rates. Our room was spacious and comfortable (great bed!) but Basecamp hasn't quite figured out how to design bathrooms. Small bathroom and shower water went everywhere. Bathroom exhaust fan wasn't strong enough to remove the moisture from the room. Small common kitchen area with breakfast foods, and coffee and tea was nice. Nice common area for lounging. Great location.

8

Gerald

Sep 26, 2024

·

Stayed 2 nights

Park design was poor. Breakfast was also not great.

10

Grant

Feb 2, 2025

·

Stayed 2 nights

Great value accomodation. Had everything we needed, and a great shared breakfast/lounge area.

10

riteshkoemar

Sep 9, 2024

·

Stayed 3 nights

The hotel is in a excellent location with ample parking. I enjoyed my stay here. Also enjoyed that they have complementary breakfast (muffins, toast, fruits, juices,coffee) available. Overal I enjoyed my stay here and would recommend it.

6

Vlad

Apr 14, 2024

·

Stayed 2 nights

Breakfast is not really a breakfast. Just a muffin with apple. Were quite disappointed since we expected a full breakfast for the price.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $224	5	6	7 $231	8 $191	9 $220	10 $210
11 $198	12 $95	13 $141	14 $131	15 $161	16 $212	17 $210
18 $118	19 $78	20 $101	21 $100	22 $108	23 $224	24 $218
25 $75	26 $73	27 $80	28 $78	29 $76	30 $111	31 $151

Su	Mo	Tu	We	Th	Fr	Sa
1 $78	2 $78	3 $78	4 $79	5 $79	6 $144	7 $179
8 $77	9 $78	10 $83	11 $88	12 $83	13 $130	14 $168
15 $79	16 $79	17 $79	18 $79	19 $77	20 $130	21 $144
22 $79	23 $79	24 $82	25 $79	26 $81	27 $136	28 $149
29 $83	30 $78

Basecamp Lodge Canmore

Prices for Basecamp Lodge Canmore

Monthly average prices

About this property

Location

Room options

Deluxe Double Room

Deluxe King Suite

King Room

Deluxe Double King Room

Double Room

Studio

Guest reviews of Basecamp Lodge Canmore

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Basecamp Lodge Canmore

Considering this hotel for your Canmore trip?

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