Is parking available at the property?

Parking is available on-site and is complimentary for guests. Limited parking is provided, and no reservation is required.

Is breakfast offered, and what are the details?

Breakfast is available, and it includes options for up to 2 adults sharing a guestroom. Additional guests may incur breakfast fees. The serving hours are not specified.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 11:00 PM, and check-out is at 10:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms. Specific details about elevators and pool access features are not provided.

What is the location of the property in relation to key attractions?

The hotel is located within a national park, approximately a 10-minute walk from Arcadia and Gatlinburg Space Needle. It is 0.4 miles from Gatlinburg SkyPark and 0.8 miles from Ripley's Aquarium of the Smokies. Public transport availability is not mentioned.

Does the property have a swimming pool?

Yes, the property features both indoor and outdoor swimming pools. The pool access is available from 9:00 AM to 10:00 PM. Seasonal availability details are not specified.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Holiday Inn Club Vacations Smoky Mountain Resort

Average nightly price at Holiday Inn Club Vacations Smoky Mountain Resort by month, last 12 months (USD)
Month	Average price
January	$176
February	$207
March	$254
April	$626
May	$223
June	$267
July	$357
August	$265
September	$228
October	$413
November	$367
December	$323

What guests think

Across recent reviews of Holiday Inn Club Vacations Smoky Mountain Resort, guests highlight spacious, clean villas and suites with kitchens, friendly and accommodating staff, and a walkable location near Gatlinburg attractions, plus popular amenities like hot tubs, pools, and fireplaces.

Several notes mention the indoor pool running cold and occasional cleanliness issues in water areas, as well as slow or limited elevators tied to ongoing construction and some early landscaping noise. Service is widely described as friendly and responsive, though recurring timeshare sales approaches at key pickup or for parking passes are noted, with experiences ranging from polite to pushy. A few guests also reported maintenance problems such as nonworking appliances or hot water and occasional residual smoke smells; it suits travelers seeking space and self-catering, with a few tradeoffs to note.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Multiple guests enjoyed the hot tubs and an indoor water park, but several found the indoor pool uncomfortably cold and noted occasional cleanliness issues. Elevators were slow or limited due to construction.

Related guest reviews

2

Nohemi

Jun 23, 2024

·

Stayed 3 nights

The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.

8

Michelle

Sep 14, 2025

·

Stayed 4 nights

Elevators are slow and only had one running due to construction.

8

Melissa

Feb 22, 2025

·

Stayed 3 nights

Excellent stay! The room was beautiful and the staff was so helpful! After check in they send you to another staff member to get your key who will try to get you to attend a 90 minute session in hopes you will purchase a timeshare. We declined and they understood with no hassle. We were not bombarded with sales attempts and they were so respectful. The indoor water park was a blast and the staff communicates by text if you need anything. Several times I sent a text to the front desk and they responded immediately with whatever we needed, including booking us an extra night! Very satisfied and will come again.

10

Nicholas

Mar 8, 2025

·

Stayed 4 nights

Very nice! Lots of options for swimming and relaxing in jacuzzi. It had a gym and the 2 bedrooms was very nice. Rooms were clean and spacious. Washer and dryer came in handy too. Definitely would go back

8

angela

Feb 3, 2025

·

Stayed 3 nights

Nice hotel, enjoyed our stay. Indoor pool was cold..

10

Mary

Jan 8, 2026

·

Stayed 2 nights

The hot tub was great. Everything was clean

8

Shalisha

Nov 2, 2025

·

Stayed 4 nights

Room was clean, but no housekeeping service during our 4 night stay. Bed was comfortable and room was nice and spacious. However the construction and landscaping noise starts early and be prepared for badgering from the timeshare sales staff. Walking distance to downtown and easy parking at hotel. View from the room was very nice. Fireplace is a nice touch.

8

Kelly

Jan 31, 2025

·

Stayed 4 nights

Overall it was an excellent stay. Indoor pool was cold. Indoor hot tub was pretty dirty whenever we tried to go down. Other than that, it was a great stay. The rooms are very nice!

6

Michael

Jan 18, 2026

·

Stayed 3 nights

room was great and location was perfect but the 2 elevators stayed busy with construction work.

6

Robert

Mar 3, 2025

·

Stayed 2 nights

Only thing I didn’t like was the indoor pool and shallow hollow was freezing cold and the kids couldn’t even enjoy the water at all. I figured it would be heated but it wasn’t.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and suites are frequently described as very clean and well maintained. A few reports cite lapses in pool or hot tub cleanliness, occasional smoke odors, or missed items.

Related guest reviews

6

Jason

Feb 23, 2026

·

Stayed 2 nights

Room was clean. Staff was was nice. Problems were it was very loud you couid hear everything outside . Was told we had to wash our own towels . The layout is confusing very easy to get lost.

2

Nohemi

Jun 23, 2024

·

Stayed 3 nights

The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.

10

Nicholas

Mar 8, 2025

·

Stayed 4 nights

Very nice! Lots of options for swimming and relaxing in jacuzzi. It had a gym and the 2 bedrooms was very nice. Rooms were clean and spacious. Washer and dryer came in handy too. Definitely would go back

10

Melissa

Jan 17, 2025

·

My family travels a lot and this is by far one of the best hotels we've stayed in. They were so accommodating, Sylver and Brittany downstairs were a huge help. Very clean, close to everything, hot tubs were an awesome bonus. Felt very cozy there. We rented a townhouse for the rest of the week for triple what we paid here, and wish we just stayed here instead!! Definitely will be back for sure !!!

10

Mary

Jan 8, 2026

·

Stayed 2 nights

The hot tub was great. Everything was clean

10

Eileen

Aug 3, 2023

·

Stayed 1 night

First time staying here. Overall loved the place! Only one concern, our was non-smoking and it smelled like smoke.

8

Shalisha

Nov 2, 2025

·

Stayed 4 nights

Room was clean, but no housekeeping service during our 4 night stay. Bed was comfortable and room was nice and spacious. However the construction and landscaping noise starts early and be prepared for badgering from the timeshare sales staff. Walking distance to downtown and easy parking at hotel. View from the room was very nice. Fireplace is a nice touch.

8

Kelly

Jan 31, 2025

·

Stayed 4 nights

Overall it was an excellent stay. Indoor pool was cold. Indoor hot tub was pretty dirty whenever we tried to go down. Other than that, it was a great stay. The rooms are very nice!

10

Nicole

Jan 1, 2026

·

Stayed 3 nights

The room was clean and laundry was fresh clean.

10

Leisa

May 2, 2025

·

Stayed 2 nights

Suite are super clean, well maintained and spacious. Kitchen has everything you could need. We will be back!!!!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Spacious villa style suites with full kitchens, laundry, fireplaces, and whirlpool tubs are praised for comfort, with some nice views. A few guests reported noise or maintenance issues such as nonworking appliances or hot water.

Related guest reviews

6

Jason

Feb 23, 2026

·

Stayed 2 nights

Room was clean. Staff was was nice. Problems were it was very loud you couid hear everything outside . Was told we had to wash our own towels . The layout is confusing very easy to get lost.

8

pinkee

Jun 3, 2025

·

Stayed 2 nights

We stayed in the Villa it was Very nice only complaint is that the oven didn’t work

2

Nohemi

Jun 23, 2024

·

Stayed 3 nights

The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.

10

Nicholas

Mar 8, 2025

·

Stayed 4 nights

Very nice! Lots of options for swimming and relaxing in jacuzzi. It had a gym and the 2 bedrooms was very nice. Rooms were clean and spacious. Washer and dryer came in handy too. Definitely would go back

8

Shalisha

Nov 2, 2025

·

Stayed 4 nights

Room was clean, but no housekeeping service during our 4 night stay. Bed was comfortable and room was nice and spacious. However the construction and landscaping noise starts early and be prepared for badgering from the timeshare sales staff. Walking distance to downtown and easy parking at hotel. View from the room was very nice. Fireplace is a nice touch.

10

Daisyri

Feb 7, 2025

·

Stayed 1 night

The best to stay whole family have kitchen you can cook food so save some money eating outside

2

Juan

Jan 22, 2024

·

Stayed 1 night

There was no hot water, we called reception and it took more than 30 minutes to send maintenance which made had to make them aware that it would delay our checkout time that was supposed to be 10am. The shower light does not work, seems the bulb may have been out, the soap dispenser in the shower was also empty.

10

Allison

Aug 17, 2025

·

Stayed 2 nights

Very cozy stay for our family of three - the fireplace and whirlpool tub are a great touch - nice amenities and very friendly service

10

Nancy

May 9, 2025

·

Stayed 2 nights

Having a Villa with kitchen and laundry was wonderful. The staff was unbelievably accommodating and anxious to help in any way. Wanted to extend our stay and manager Rob went above and beyond what he needed to do to make it happen. Very walkable to town, restaurants and shopping

10

Leisa

May 2, 2025

·

Stayed 2 nights

Suite are super clean, well maintained and spacious. Kitchen has everything you could need. We will be back!!!!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, accommodating, and responsive, including helpful maintenance and quick text support. Recurring timeshare sales approaches at key pickup or for parking passes are noted, ranging from respectful to pushy, and there were occasional delays in maintenance.

Related guest reviews

10

David

Mar 6, 2025

·

Stayed 3 nights

It was very nice. Staff was friendly and checked on us throughout our stay. Room was more than expected. Will be back soon

2

Nohemi

Jun 23, 2024

·

Stayed 3 nights

The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.

8

Melissa

Feb 22, 2025

·

Stayed 3 nights

Excellent stay! The room was beautiful and the staff was so helpful! After check in they send you to another staff member to get your key who will try to get you to attend a 90 minute session in hopes you will purchase a timeshare. We declined and they understood with no hassle. We were not bombarded with sales attempts and they were so respectful. The indoor water park was a blast and the staff communicates by text if you need anything. Several times I sent a text to the front desk and they responded immediately with whatever we needed, including booking us an extra night! Very satisfied and will come again.

10

Melissa

Jan 17, 2025

·

My family travels a lot and this is by far one of the best hotels we've stayed in. They were so accommodating, Sylver and Brittany downstairs were a huge help. Very clean, close to everything, hot tubs were an awesome bonus. Felt very cozy there. We rented a townhouse for the rest of the week for triple what we paid here, and wish we just stayed here instead!! Definitely will be back for sure !!!

8

Shalisha

Nov 2, 2025

·

Stayed 4 nights

Room was clean, but no housekeeping service during our 4 night stay. Bed was comfortable and room was nice and spacious. However the construction and landscaping noise starts early and be prepared for badgering from the timeshare sales staff. Walking distance to downtown and easy parking at hotel. View from the room was very nice. Fireplace is a nice touch.

6

Tim

Apr 5, 2025

·

Stayed 2 nights

Property and location are very nice, only issue is even if booking online they make you have to talk with timeshare sales team to get a parking pass. We had a short stay in town and wanted no part of any timeshare.

2

Juan

Jan 22, 2024

·

Stayed 1 night

There was no hot water, we called reception and it took more than 30 minutes to send maintenance which made had to make them aware that it would delay our checkout time that was supposed to be 10am. The shower light does not work, seems the bulb may have been out, the soap dispenser in the shower was also empty.

10

Allison

Aug 17, 2025

·

Stayed 2 nights

Very cozy stay for our family of three - the fireplace and whirlpool tub are a great touch - nice amenities and very friendly service

10

James

Aug 11, 2023

·

Stayed 6 nights

Our stay was pleasant. We had an issue with our vehicles door. The maintenance man took the time to help us out. I think his name was Brian. Whenever we needed anything Dawn went above and beyond

10

Nancy

May 9, 2025

·

Stayed 2 nights

Having a Villa with kitchen and laundry was wonderful. The staff was unbelievably accommodating and anxious to help in any way. Wanted to extend our stay and manager Rob went above and beyond what he needed to do to make it happen. Very walkable to town, restaurants and shopping

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Guests consistently mention an easy walk to downtown Gatlinburg, the strip, restaurants, and shopping.

Related guest reviews

10

Melissa

Jan 17, 2025

·

My family travels a lot and this is by far one of the best hotels we've stayed in. They were so accommodating, Sylver and Brittany downstairs were a huge help. Very clean, close to everything, hot tubs were an awesome bonus. Felt very cozy there. We rented a townhouse for the rest of the week for triple what we paid here, and wish we just stayed here instead!! Definitely will be back for sure !!!

10

Chalis

Apr 3, 2024

·

Stayed 3 nights

Walking distance to the strip

8

Shalisha

Nov 2, 2025

·

Stayed 4 nights

Room was clean, but no housekeeping service during our 4 night stay. Bed was comfortable and room was nice and spacious. However the construction and landscaping noise starts early and be prepared for badgering from the timeshare sales staff. Walking distance to downtown and easy parking at hotel. View from the room was very nice. Fireplace is a nice touch.

6

Tim

Apr 5, 2025

·

Stayed 2 nights

Property and location are very nice, only issue is even if booking online they make you have to talk with timeshare sales team to get a parking pass. We had a short stay in town and wanted no part of any timeshare.

6

Michael

Jan 18, 2026

·

Stayed 3 nights

room was great and location was perfect but the 2 elevators stayed busy with construction work.

10

Nancy

May 9, 2025

·

Stayed 2 nights

Having a Villa with kitchen and laundry was wonderful. The staff was unbelievably accommodating and anxious to help in any way. Wanted to extend our stay and manager Rob went above and beyond what he needed to do to make it happen. Very walkable to town, restaurants and shopping

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

In room kitchens are praised for convenience and family meals. Not enough information on on site dining or breakfast.

Related guest reviews

8

pinkee

Jun 3, 2025

·

Stayed 2 nights

We stayed in the Villa it was Very nice only complaint is that the oven didn’t work

2

Nohemi

Jun 23, 2024

·

Stayed 3 nights

The pools are dirty, they don't put enough garbage bags in the rooms. The microwave never worked and no one did anything to fix it. They bother a lot trying to get you to listen to their meeting. 👎 insistent and annoying.

10

Daisyri

Feb 7, 2025

·

Stayed 1 night

The best to stay whole family have kitchen you can cook food so save some money eating outside

10

Nancy

May 9, 2025

·

Stayed 2 nights

Having a Villa with kitchen and laundry was wonderful. The staff was unbelievably accommodating and anxious to help in any way. Wanted to extend our stay and manager Rob went above and beyond what he needed to do to make it happen. Very walkable to town, restaurants and shopping

10

Leisa

May 2, 2025

·

Stayed 2 nights

Suite are super clean, well maintained and spacious. Kitchen has everything you could need. We will be back!!!!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $315	3 $319	4	5	6 $361	7
8 $409	9 $223	10 $226	11 $240	12 $272	13 $354	14
15	16	17	18 $212	19 $202	20 $306	21
22	23	24	25	26	27	28 $334
29	30

Su	Mo	Tu	We	Th	Fr	Sa
		1	2 $221	3	4	5
6 $202	7 $268	8	9 $314	10 $345	11 $425	12
13	14	15	16	17 $237	18	19
20 $416	21	22	23	24 $645	25	26 $522
27	28	29	30	31

Holiday Inn Club Vacations Smoky Mountain Resort

Prices for Holiday Inn Club Vacations Smoky Mountain Resort

Monthly average prices

About this property

Location

Room options

Signature Villa, 4 Bedrooms

Villa, 1 Bedroom

Villa, 2 Bedrooms

Standard Room, 2 Bedrooms

Villa, 2 Bedrooms, Mobility Accessible (Communications)

Signature Villa, 3 Bedrooms

Signature Villa, 2 Bedrooms

Standard Room, 1 Bedroom

Guest reviews of Holiday Inn Club Vacations Smoky Mountain Resort

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Club Vacations Smoky Mountain Resort

Prices for upcoming dates