Is parking available at the property?

Yes, parking is available on-site. It is free but limited.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of USD 25 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, a complimentary airport shuttle service is available 24 hours. Guests can arrange pick-up by contacting the property upon arrival.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the property located in relation to key landmarks?

The hotel is located in Anchorage, within a 10-minute drive of the Dena'ina Civic and Convention Center and Anchorage Museum. It is approximately 2.1 miles from Ted Stevens Anchorage International Airport.

What are the policies for guests staying with children?

Up to 2 children aged 13 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of USD 15 per day, and rollaway beds are available for USD 30 per day. Advance request is required for both.

Alex Hotel and Suites in Anchorage

Average nightly price at Alex Hotel and Suites Anchorage Airport by month, last 12 months (USD)
Month	Average price
January	$131
February	$107
March	$95
April	$105
May	$208
June	$293
July	$282
August	$280
September	$206
October	$117
November	$90
December	$89

What guests think

Across recent reviews, Alex Hotel & Suites Anchorage Airport is praised for its convenient airport location and often-useful shuttle, but many guests report an aging property with inconsistent cleanliness, frequent maintenance problems, and a neighborhood that can feel rough.

Staff feedback is mixed, with plenty of friendly, accommodating comments alongside reports of rude or unresponsive front desk experiences. Rooms are generally large but dated, with recurring issues like weak or nonworking A/C or heat, thin curtains, and unreliable Wi-Fi. Breakfast is available and sometimes appreciated, though quality, variety, and hours are inconsistent. Overall, expect a basic, budget-minded overnight near the airport with tradeoffs in upkeep and comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is widely used and generally helpful, though delays and communication lapses occur. Elevators are frequently out of service and the property feels dated; some guests appreciated a freezer for fish storage.

Related guest reviews

10

Michael

Jun 27, 2024

·

Stayed 1 night

Great place to stay and they have a freezer for your fish

4

Jeffrey

Jul 30, 2023

·

Stayed 1 night

Internet did not work anywhere - even in the lobby. Elevator was broken. Breakfast was pretty good.

4

Prashant

Aug 14, 2023

·

Stayed 1 night

We have to carry 2 check in bag on 3rd floor as lift was not working from many days.

10

Davi

Aug 16, 2025

·

Stayed 1 night

Easy check in. Room is spacious! Clean and comfortable. Shuttle service to airport was on time and helpful.

6

Nancy

Jul 19, 2023

·

Stayed 2 nights

Spacious, clean room, but dated. We were on the third floor but the elevator was out of order for our full stay. Wi-Fi rarely worked in our room. Within walking distance of a few fast food and restaurants.

10

Deborah

Sep 10, 2024

·

Stayed 1 night

Shuttle from airport was prompt

6

Matthew

Feb 16, 2024

·

Stayed 1 night

I called fthe Alex Hotel requesting a shuttle to the hotel as soon as I landed, and was told ithat it was on its way and would be there shortly. After 45 minutes of countless unanswered calls to the hotel, the receptionist answering the phone told me that the driver never got the message and he was on his way. He arrived 30 minutes later, offering no apology or reason for the delay. When I arrived at the hotel, I stood at the front desk for 15 minutes, while the receptionist was on the phone, chatting it up with someone, before she acknowledged my presence and checked me in. The room was fine but no working thermostat to regulate the temperature. The continental breakfast was satisfying and the morning shuttle bus driver was present, available and ready to take me the airport at my request.

6

Janis

Aug 4, 2024

·

Stayed 1 night

The shuttle is 24/7 for airport pickup. The breakfast has a waffle maker and hot and cold options I didn't like that I had to walk to a separate building after checking in and that the building was not locked at night The hotel seemed old and a little tired. I had no issues and the shuttle was available for a ride back to the airport. It is fine for a place to stay while connecting to a flight or ship

8

Jeffry

Jul 18, 2023

·

Stayed 1 night

We stay at this property whenever flying in and out of Anchorage. I'm not sure I have ever seen the elevator in the 2nd building in working order. Otherwise the property is very clean, the staff is friendly, the free breakfast is good and plentiful. Above average hotel/motel.

8

anthony

Jul 10, 2024

·

Stayed 1 night

Close to anc airport 24/7 shuttle. Has luggage cart available

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: multiple reviews cite dirty bathrooms, odors, stains, and occasional mold, while others report clean rooms and linens. Housekeeping and upkeep standards vary noticeably between buildings and stays.

Related guest reviews

2

Rick

Jun 20, 2024

·

Stayed 1 night

Room was filthy, hair in the sink and shower.... gross

6

Alicia

Aug 31, 2024

·

Stayed 1 night

The room was SO old and dated for the price we paid. It is disheartening to come into a room with splatters on the bathroom floor (!) to the point we didn't take our shoes off or shower at all. Gross.

2

Justin

Aug 25, 2025

·

Stayed 2 nights

Looked nothing like the photos. Nasty and dated, needs a good cleaning, to put it nicely.

4

Jennifer

Sep 5, 2024

·

Stayed 1 night

The property was dirty, and there was vomit in the parking lot. Our room was gross. What appeared to be blood or food was on the walls, lampshade, and picture above the bed. The bathroom light switch was so dirty I refused to touch it. We were given another room, which was better. However, allowing someone to enter a room that was the nastiest room I've ever walked into was enough to make me never stay again.

4

Atreya

Sep 1, 2024

·

Stayed 1 night

room are not clean.

2

Lanai

Aug 10, 2024

·

Stayed 2 nights

This place is an absolute nightmare!! It was beyond disgusting!! There was black mold all in the bathroom. Looked like it had throw up on the floor. The smell was horrific!!! It truly had a window air conditioner that’s was falling out. Stay away!!!

2

Kenneth

Jun 25, 2025

·

Stayed 1 night

The room was dirty, carpet not even vacuumed, it smelled and we saw it was moldy when we had daylight. There was also a fight at 4:00 AM so is there any security? It cost almost $300 and we want our money back.

10

Tomas

Jul 22, 2025

·

Stayed 2 nights

Is a very clean property not new but smells clean clean and staff is very nice

6

Biff

Sep 8, 2024

·

Stayed 2 nights

Spotted a bed bug on curtain. Window outside had vomit from above. Bathroom was not clean.

8

Dawn

Aug 29, 2025

·

Stayed 1 night

Property was clean. Beds were good.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally large but dated, with recurring issues such as weak or nonworking A/C or heat, thin or damaged blackout curtains that let in light, and occasional Wi-Fi or amenity shortfalls. Street noise affects some rooms.

Related guest reviews

10

Larry

Oct 18, 2024

·

Stayed 1 night

I really liked being on the top floor with an excellent view of the Lake Hood small floatplane traffic.

8

Claudio

Sep 20, 2024

·

Stayed 2 nights

I liked the closeness to Lake Hood. It was not very easy/straightforward to get the room to a pleasant temperature.

6

Phil

Jul 31, 2024

·

Stayed 1 night

Old and outdated place with lots of wear. Hair dryer was broken no hand soap and lots of light come into the room with the curtains closed.

6

Chad

Oct 21, 2024

·

Stayed 1 night

Room had an extra desk,two chairs and a microwave in the middle of the room with no wall space for it. Obviously they were put there for storage

4

Douglas

Sep 25, 2024

·

Stayed 1 night

When I got to my room the temperature was 90 degrees. It took a while to get it cooled off. The wifi was bad and the smart tv had problem due to the wifi. I couldn't sign on to any streaming. My laptop would freeze while trying to watch Netflix. In today world wifi should be working.

6

Andrew

Jun 13, 2025

·

Stayed 1 night

Bed was ok, bathroom was clean. Curtains would not close all the way so a lot of light came in, didn’t help with having an early flight the next morning.

6

Katy

Aug 15, 2025

·

Stayed 1 night

Old and very run down. Florescent lights, grimy carpet kind of place. Loose, short curtains didn’t come close to blocking out summer nighttime sunlight. But staff was nice, it’s convenient to the airport, and bed was comfortable.

8

Claudio

Sep 25, 2024

·

Stayed 1 night

Both the central heating/AC and the window mounted heating/AC were difficult to adjust, so the room was either too cold or too warm. During my second stay the room did not have as many electricity outlets as the first room, nor were they conveniently located. It is a pity that the promised views of Lake Hood are only available from the top floor.

8

Kenneth

May 22, 2025

·

Stayed 1 night

Convenient motel to the airport. Relatively quiet for being so close to the airport. The window drapes needed attention - especially with the longer days of summer coming. The drapery hardware (tracks) prevented the drapes from closing completely. Otherwise, it was a comfortable room.

4

Kevin

May 25, 2025

·

Stayed 1 night

No air conditioning in a hot dry room. Overpriced. Should be 90-130 total.

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AI-generated summary based on recent guest reviews

Service

Service is mixed: many guests praise friendly, helpful staff and shuttle drivers, but others report rude or unresponsive front desk, reservation mistakes, slow check-in, and inconsistent follow-through.

Related guest reviews

4

Michael

Jun 30, 2024

·

Stayed 1 night

Very old hotel that is falling apart. The door to the room wasn’t tall enough for the frame, you could look through a 1/2” gap at the top. The bathroom door did not even close, it hit the frame. Mattress wasn’t too bad, the pillows were very hard. Everything is just old and worn, needs a total remodel. Staff was rude.

10

Robert

Jul 15, 2025

·

Stayed 1 night

The property was clean and very comfortable, but the staff is far superior with a very helpful and cheerful effort to greet and take care of us/guests.

8

AnnaBelle

Sep 3, 2024

·

Stayed 1 night

They reimbursed us because we had to take a Uber from the airport because their phone was out of order. The desk attendant was very helpful. The room was clean and adequate for an overnight and early flight. Restaurants were close and walkable for dinner. Left too early for breakfast. Transport to airport was good. Great value for the money!

2

Alyssa

Aug 27, 2024

·

Stayed 1 night

The customer service was horrible, the lady at the front kept being so rude and snobby. Called the front and she was so rude and hung up on me as well. They need new people working there. I’ve stayed twice and they’ve been super rude.

6

Matthew

Feb 16, 2024

·

Stayed 1 night

I called fthe Alex Hotel requesting a shuttle to the hotel as soon as I landed, and was told ithat it was on its way and would be there shortly. After 45 minutes of countless unanswered calls to the hotel, the receptionist answering the phone told me that the driver never got the message and he was on his way. He arrived 30 minutes later, offering no apology or reason for the delay. When I arrived at the hotel, I stood at the front desk for 15 minutes, while the receptionist was on the phone, chatting it up with someone, before she acknowledged my presence and checked me in. The room was fine but no working thermostat to regulate the temperature. The continental breakfast was satisfying and the morning shuttle bus driver was present, available and ready to take me the airport at my request.

8

Douglas

Jun 30, 2024

·

Stayed 1 night

Front desk staff were accomodating, particularly a gent named John. He was tremendous.

4

Connie

Jun 17, 2023

·

Stayed 1 night

Guy at the check-n desk obviously hates his job. Zero personality. Room was not clean, sheets had some sort of blood stains on them and it was all we could do to actually lay our heads on the pillows or, god forbid, get under the covers. Ewww. Elevator is sketch AF which is totally in-line with surrounding area and those who hang out randomly about the hotel. Would not recommend.

4

Julian

Sep 7, 2025

·

Stayed 1 night

Poor front desk service

2

Karen

Aug 22, 2025

·

Stayed 2 nights

I booked a room in April for two nights for August 18-20, with a king bed and a kitchenette. I even paid extra as compared to a room with just beds. When we arrived late in the evening, they said they have no such rooms. I showed them my receipt with the description along with a picture of the room I booked. The desk clerk was not helpful. The next morning I asked to talk to the owner/manager about getting a refund for the difference plus canceling my 2nd night. The desk clerk was not very helpful. She told me that I needed to cancel 48 hours in advance. I told her I would have had I know they did not have any kitchenettes. I asked why they advertised it. She was no help in reaching out to the owner/manager. She mentioned that he doesn’t keep regular hours. She didn’t know when he was coming. I ended up paying for another stay that had a kitchen. All in all, the shuttle service was good and the bed was comfortable. The rest of the hotel is in need of a remodel. The dining area floor was so sticky that it carried over to my room. The bathroom floor then became sticky. I had to clean the bottom of my shoes. I do not recommend staying at the Alex Hotel at this time.

8

Judi

Aug 26, 2025

·

Stayed 3 nights

Had a good stay at the hotel. Would recommend it. Staff were particularly helpful & friendly.

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AI-generated summary based on recent guest reviews

Location

Very close to the airport and Lake Hood, with easy transport links, but several reviews note a rougher-feeling area and visible homelessness nearby. Works well for short airport stays.

Related guest reviews

8

John

Aug 13, 2023

·

Stayed 1 night

Easy to access from airport.

10

Fernando

Jun 23, 2025

·

Stayed 1 night

Good stay near the airport

6

George

Jul 6, 2025

·

Stayed 1 night

Not the best neighborhood, but easy walk to sea plane area. Room was clean, but dated.

8

Linda

Jun 24, 2025

·

Stayed 2 nights

The staff was very helpful. Good bed and pillows. The area was pretty iffy, as the building next door was being used for the homeless community.

8

David

May 22, 2024

·

Stayed 1 night

It was nice for the area. Not the safest part of town but good as clean and staff was friendly enough. And nice and close to airport. Big plus for me 2 minutes away

8

Angela

Jul 17, 2025

·

Stayed 1 night

This hotel is not far from the airport, affordable and great for a late night arrival, breakfast in the morning and then off to explore Alaska.

6

Susan

Aug 26, 2025

·

Stayed 1 night

Convenient to airport but entrance was not prominent, check in area old. Staff was very helpful and efficient

8

Christine

Jul 23, 2025

·

Stayed 1 night

It was near the airport

8

tuan

Jul 2, 2024

·

Stayed 1 night

Very convenient from airport to downtown .

8

David

May 25, 2023

·

Stayed 1 night

Great location near airport. Nice mountain views and friendly staff.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is provided and includes basic hot items, but quality, variety, and availability are mixed, and the service ends early for some travelers. On-site dining beyond breakfast is limited or inconsistently available.

Related guest reviews

8

Scott

Jul 23, 2023

·

Stayed 2 nights

Rooms old but faily clean. Breakfast buffet was outstanding! Convenient location to airport and downtown Anchorage.

10

Avery

Jun 30, 2025

·

Stayed 1 night

Really easy to check in and out. Room was clean. Loved the hot breakfast!

8

Patricia

Jul 15, 2025

·

Stayed 1 night

Breakfast very good. Friendly staff. Quick convenient shuttle from airport.

6

Keith

Aug 19, 2024

·

Stayed 1 night

Pretty run down facility…breakfast is largely inedible…

8

sanghee

Jun 20, 2023

·

Stayed 1 night

Good location, close to downtown and bus stops. The free breakfast service was ok but it does not offer more than one paper plate/voucher nor let you take breakfast up to your room (inconvenient for families with children who need more sleep and can’t physically come down for breakfast)

6

Suzanne

Aug 6, 2025

·

Stayed 1 night

Pretty basic, paper plates and little breakfast options and quality. Very nice staff Very efficient shuttle services

8

Holly

Jun 16, 2025

·

Stayed 1 night

What we expected for the price. Great staff, friendly. Great shuttle transportation. Could have had more options for breakfast in the morning but they did have biscuits and gravy so i really cant complain.

10

Gloria

Aug 24, 2025

·

Stayed 1 night

Have stayed many years here. Few people know their breakfast area also has a dinner menu starting around 4 pm. Very basic but Burgers and sandwiches were great and steak fries tasty and plentiful. Totally reasonable. Get your extras at buffet counter. Very homey! And not big $$$ like others in area!

8

Brent

Aug 10, 2025

·

Stayed 1 night

The one thing I didn't like was that the breakfast was over too early. After an exhausting day we got up and went to breakfast but it was already put away. It ended at 9:00 AM. I liked that they stored our fish in their freezer until we needed to go to the airport even though we were a few hours after checkout. That customer service will get me coming back.

4

Thomas

Aug 10, 2025

·

Stayed 1 night

The hotel was conveniently located to the airport, but the property needs to be updated. The breakfast was ok, nothing special.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $104
18 $104	19 $114	20 $115	21 $73	22 $72	23 $64	24 $74
25 $104	26 $115	27 $114	28 $115	29 $99	30 $104	31 $65

Su	Mo	Tu	We	Th	Fr	Sa
1 $116	2 $124	3 $126	4 $126	5 $124	6 $114	7 $114
8 $115	9 $125	10 $125	11 $126	12 $126	13 $116	14 $116
15 $114	16 $127	17 $114	18 $118	19 $114	20 $104	21 $108
22 $104	23 $118	24 $124	25 $124	26 $126	27 $107	28 $104
29 $113	30 $124

Alex Hotel and Suites Anchorage Airport

Prices for Alex Hotel and Suites Anchorage Airport

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed, Refrigerator & Microwave, Corner

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Guest reviews of Alex Hotel and Suites Anchorage Airport

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Alex Hotel and Suites Anchorage Airport

Considering this hotel for your Anchorage trip?

Prices for upcoming dates