Is parking available at the property?

Self parking is available on-site for a fee of CAD 15.00 per day.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed with a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Additional features may include elevators and accessible bathrooms.

What is the location of the property in relation to key landmarks?

The hotel is located a 1-minute drive from Lake Ontario and 8 minutes from Thousand Islands National Park. Nearby attractions include Confederation Park and Sculpture Park, both within 0.2 km.

Does the property have a swimming pool?

Yes, there is an indoor pool and an outdoor heated pool available for guests.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding additional guests and cribs?

The property offers connecting/adjoining rooms, which are subject to availability and can be requested. Specific details about extra beds or cribs are not provided.

Comfort Inn & Suites Thousand Islands

Average nightly price at Comfort Inn & Suites Thousand Islands Harbour District by month, last 12 months (USD)
Month	Average price
March	$87
April	$84
May	$96
June	$110
July	$149
August	$171
September	$132
October	$94

What guests think

Comfort Inn & Suites Thousand Islands Harbour District earns praise for its walkable location near the waterfront and cruises, friendly staff, clean and comfortable rooms, and amenities that include an indoor pool and sauna.

Common downsides include a daily parking fee and the lack of an elevator, which can be difficult with luggage. Breakfast gets mixed feedback: many like the variety and convenience, but seating can be crowded and several disliked disposable dishware or found the coffee mediocre. Some guests mention dated areas, thin walls or loud plumbing and AC, small bathrooms, and occasional cleanliness or TV reception issues. Overall, expect a simple, well-located stay suited to exploring Gananoque on foot.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and sauna are popular, though a few mention the pool water being cold or the pool not perfectly clean. On-site parking carries a daily fee that many disliked; there is no elevator, and the fitness room is small but useful.

Related guest reviews

10

Graeme

Sep 15, 2025

·

Stayed 1 night

Small exercise room but big enough for size of hotel. Great pool and sauna. Staff really friendly and welcoming.

8

elias

Sep 2, 2025

·

Stayed 2 nights

Paying for the parking ( parking is not free )

10

Michael

Oct 26, 2025

·

Stayed 1 night

Super staff, clean rooms, dynamite pool and sauna. Great breakfast. AAAAA+++++ We will be going in the spring.......Thank you......MP

8

erick

Jul 26, 2025

·

Stayed 1 night

In overall, the hotel is a great option to have relax time. The only missed is the elevator to go second floor with the baggage.

10

Nicholas

Oct 24, 2025

·

Stayed 2 nights

Great location and value. Nice breakfast, and pleasantly surprised by the pool as well.

10

Joel

Oct 6, 2025

·

Stayed 1 night

Great service and clean environment. Only downside is pool wasn’t warm. Besides that, it’s a perfect spot to relax

8

Taraneh

Oct 5, 2025

·

Stayed 1 night

Nice staff, reasonable price, but the swimming pool was not clean. Breakfast was good but not enough space to sit, we had to wait couple minutes.

8

Chi

Sep 26, 2023

·

Stayed 1 night

Facilities and equipment outdated and old fashioned but well maintained. Worst thing is the hotel is two storey high but without an elevator. Quite a challenge for people with luggage especially seniors

6

Oksana

Jul 30, 2025

·

Stayed 1 night

We stayed at this hotel a couple of years ago, and the breakfast was much better. Moreover, the parking was included. We were surprised to pay additional fees during our check-in. While we were booking the room, there was information about included parking

8

Jim

Aug 12, 2025

·

Stayed 2 nights

It is very close to the cruise dock and shopping streets No elevator at this facility, hard to carry luggage’s up and down. But this very nice staff offered to help carry our luggages 2nd floor.

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Cleanliness

Many guests describe the property and rooms as very clean, but recurring issues include missed spots (dust or hair), musty odors, and occasional bathroom grime or mold.

Related guest reviews

8

Chantal

Oct 21, 2025

·

Stayed 1 night

Had a couple hairs in my bed, and bathroom sink. Floors were not super clean in room ( vinyl) Otherwise good place. Great location. Lots of parking. Friendly check in.

4

Kim

Aug 14, 2023

·

Stayed 2 nights

The bathroom had built up grime in the corners and hair on the floor. Small flying bugs were in the bathroom.

6

Stefan

Aug 12, 2025

·

Stayed 2 nights

Das Hotel liegt sehr zentral für die Bootstouren (1000 Island Cruises etc.) mit Parkplatz vor der Tür. (15 CAD/Tag) Direkt daneben ist ein Restaurant Riva, dass wir sehr empfehlen können. Wir hatten ein Zimmer im Erdgeschoss. Das Zimmer war recht klein und eng. Unsere drei Koffer für einen 4 wöchigen Roadtrip haben kaum reingepasst. Das unangenehmste im Zimmer war der beissende Gestank, der im Zimmer war. Irgendeine Kombination aus Chlorreiniger und was auch immer. Dieser wurde über die 3 Tage weniger, schlug einem beim Öffnen der Tür immer entgegen. Das Bad war alt und die Luftig laut und hin von der Decke herunter. Die Toilette sauber, aber hat auch schon einige Jahre auf dem Buckel und so sah sie auch aus. Das Frühstück war mittelmässig mit wenig Auswahl und Papptellern und verpackten Lebensmitteln und wir zu Dritt meist keinen Platz fanden und nach draussen auf den Aussenbereich am Parkplatz ausweichen mussten. Insgesamt ein Hotel mit Licht aber auch Schatten. Von uns gibt es 2,5 von 5 Punkten.

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10

Michael

Nov 16, 2025

·

Stayed 2 nights

Nice spacious clean room, friendly staff, great breakfast, perfect location close to the waterfront.

10

BAOLI

May 16, 2025

·

Stayed 1 night

nice location, walking distance to the lake. clean and quiet. nice breakfast. nice staff.

8

Delena

Oct 18, 2025

·

Stayed 1 night

The front desk staff were very friendly, and the breakfast was great. The only areas that could use improvement: 1) Everything in the room was clean except for the floor in the harder to reach areas. We had our dog with us and she was able to drag the dust bunnies out while exploring. 2) The water pressure in the shower was very weak. We didn’t have a chance to use the pool or hot tub but overall I’d give the room a 9/10!

10

Deborah

Oct 14, 2024

·

Stayed 1 night

Rooms were clean and beds were comfortable. Staff were very friendly and helpful. Excellent breakfast provided. We will definitely return when in the area.

4

Melissa

Aug 30, 2025

·

Stayed 1 night

Room not cleaned, upon arrival there were dirty tissues on the floor by night table. The bathroom fan had a leak leaving a sewage odour when light was on. We used our cell flashlight to avoid a foul odour. The air conditioner was loud and seldom worked leaving a stifling room. Save your money!

8

Rebekah

Sep 14, 2025

·

Stayed 1 night

We stayed overnight at Comfort Inn. The room was nice, it was well kept. However, the bathroom had grime and grit and you could tell it wasn't cleaned very well. A bit of garbage on the floor. The pool wasn't busy but a lot of young children yelling and screaming around 9pm, was not very interested in the splashing and screaming so we called it a night pretty quick. Chocolate bars in the vending machine expired a month ago. Breakfast had lots of options but the coffee was bitter and extremely hot. If you want a quick & easy overnight stay would highly recommend, but if you stay a few days would recommend somewhere else

10

Wendy

May 16, 2025

·

Stayed 1 night

This was one of the cleanest hotels we've stayed at!

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Rooms

Rooms are generally comfortable—some spacious or recently updated—with comfy beds and options like patios or jetted tubs. Trade-offs noted include small or dated bathrooms, thin walls or loud plumbing/AC, and inconsistent TV quality or reception.

Related guest reviews

8

Stephanie

Jul 29, 2024

·

Stayed 1 night

Great location, hotel is clean and quiet. Beds a quite soft. Perfect for a short visit, would stay again.

8

Kassandra

Oct 27, 2024

·

Stayed 1 night

Nice location, walking distance to main strip. Breakfast had hot eggs and sausage which was a bonus. Room and bathroom smelled very musty and the fireplace in the room did not work.

8

Patricia

Aug 11, 2025

·

Stayed 1 night

The property is in a great location. Walking distance to tourist cruises and restaurants. The downside is that the walls are paper thin and my room needed a bit of dusting. The positive is that it was quiet after 10:30 and no one had a shower which would have been really noisy given the plumbing. Breakfast was average! Did not expect to pay $15 for parking!!! Not happy about that given the location!!

10

Debra

Oct 6, 2025

·

Stayed 1 night

Comfortable rooms, comfortable beds. We were on the ground floor right next to the lobby and breakfast area, but the sound barely came through. Impressive. We walked all over Gananonque with ease from this central location. Especially close to the Pump House ice cream shop! Go for the Campfire flavour!

6

Jim

Aug 4, 2024

·

Stayed 3 nights

The beds were excellent. Our room was not made up on our second day and the bathroom needed a thorough cleaning. TV reception was inconsistent. Fridge froze everything, even after turning it back.

6

Stephanie

Oct 20, 2025

·

Stayed 1 night

Had a good stay. Place was nice, but we were extremely disappointed in the quality of the tv. We stopped early to settle in and watch the Jays game and the quality of the TV was horrible. About 5 channels were in HD and the rest were not. It was awful! Asked the lady at the front desk and she told me that all her tv's are the same. Very disappointing

10

Pamela

Sep 28, 2025

·

Stayed 2 nights

Clean and comfortable! Enjoyed being in a quiet end of the hotel. I asked for a room with a veiw and the accommodated us. The room had been updated and was everything we needed.

8

Abish

Aug 14, 2025

·

Stayed 1 night

Very pleasant staff. Air conditioner was loud though. Good

6

Sheila

Sep 20, 2025

·

Stayed 2 nights

-the room was very nice but the bathroom was very small and did not have body wash -the shampoo, conditioner and lotion bottles were very stiff and difficult to get anything out -the location was very good

6

Yvette

Aug 18, 2023

·

Stayed 2 nights

Good room. Really great staff. Soundproofing of the rooms is needed.

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Service

Staff across front desk and breakfast are widely praised as friendly, welcoming, and helpful. A few reviews cite slow or unfriendly check-in or unhelpful responses.

Related guest reviews

10

Barbra

Oct 20, 2025

·

Stayed 1 night

Staff was super friendly, room was clean and bed was comfy.

6

john

Sep 23, 2023

·

Stayed 1 night

A little disappointed with our check-in as the staff member told us there was no reservation. It took quite a bit to locate the reservation which was prepaid. So not very friendly. The outside of the hotel & the location was excellent. Our room needed a good cleaning beyond surfaces. Corners, baseboards & doors were extremely dusty & the bathtub had quite a bit of mold. Breakfast was ok but paper plates & plastic utensils is not great. Will not stay again.

4

Ricky

Jul 14, 2023

·

Stayed 1 night

The gentleman that checked us in took about 30 mins to check myself and my family in. We requested about two weeks prior to give my family and I rooms close to eachother. He said that they were and however they were not. We were in another hallway across. He seemed very condescending and it ruined our taste in that hotel.

10

Jay

Aug 18, 2025

·

Stayed 5 nights

It was the perfect location. Staff was nice and accomodating. Kimberly l, who worked at the front desk was AMAZING. Kind, accomadating, helpful in every way. My son has food allergies she helped recommend some great places. She was a sweetheart. The location was so close to the beach and to the main street. Riva restaurent was right next door. It was perfect for what we needed !

10

Genna

Nov 14, 2025

·

Stayed 2 nights

Friendliest staff I've ever met

10

Joe

Oct 10, 2023

·

Stayed 3 nights

Stayed for a family reunion off site. The woman who checked me 8n on Friday evening and at check out on Monday morning was just so positive…after an 8 hour drive, I really appreciated it. Everyone else including the folks who took care of the breakfast were such a joy to encounter. Many thanks to you all. You made our stay just so incredibly pleasant.

10

Kathryn

Jul 19, 2023

·

Stayed 1 night

Our visit started off well, by meeting Debbie at front desk. Shes amazing. So friendly and full of knowledge about the area. The room was nice and comfortable. The only downside was the breakfast. The toast and pancakes were great, but the 'hot' food was horrible. The sausage and hashbrowns were unedible. Also the layout of the plates and cutlery was off. Other than that it was excellent. Probably an off day.

6

David

Aug 9, 2023

·

Stayed 1 night

Very close to marina and downtown. Receptionist was very unhelpful and not very kind greeting us.

2

Huiling

Sep 30, 2024

·

Stayed 1 night

Checkin Service not good

10

Diane

Sep 5, 2025

·

Stayed 1 night

Both check-in and check-out staff members were welcoming and very friendly. The breakfast area staff were amazing. It was particularly busy but they managed to keep everything flowing smoothly and were extremely friendly and helpful. Thanks to all!!

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Location

Excellent walkable location a few minutes from the waterfront, cruises, restaurants, and shops; many found the area quiet and pleasant.

Related guest reviews

8

Courtney

Jun 2, 2025

·

Stayed 2 nights

Great location!

10

Inez

Sep 8, 2025

·

Stayed 3 nights

It is a perfect location to walk to everything in the area.

10

Karen

Aug 27, 2024

·

Stayed 2 nights

We have stayed here before….loved it then, and loved it this time as well. It’s a 5 minute walk to the city cruises 1000 island boat launch. Many restaurants close by… walking distance or a short drive. The casino is a short 5 minute drive away. The hotel is very clean and the buffet breakfast is wonderful. Check in was perfect & front desk are helpful and kind. We didn’t use the indoor pool but it looked clean & wasn’t busy at all. Our jacuzzi king bed room was very nice. We will definitely stay here again.

10

Diane

Sep 28, 2025

·

Stayed 2 nights

We had a great stay here. The location is an easy walk to everything you need. The staff were friendly. The breakfast was good. This is the perfect place to stay if you want to cruise the 1000 Islands or check out local attractions.

10

Silvia

Jul 16, 2025

·

Stayed 1 night

Great location! Close to restaurants, marina and waterfront.

10

Janet

Sep 4, 2025

·

Stayed 1 night

Love this place!! It’s exactly what we needed! Perfect location !!

10

Lucy

Jun 2, 2025

·

Stayed 1 night

Great location, a 5 minute walk to City Cruises and the high street. Very friendly & helpful front desk staff. Nice breakfast.

10

Kelly

Sep 21, 2025

·

Stayed 1 night

Perfect location walkable to cruises, dining and market all in 5 minutes or less

10

Li

Sep 30, 2025

·

Stayed 1 night

Great place to stay with walkable distance to most tour sites and cruise docking spot. Staff is very friendly.

10

Yongji

Jul 5, 2025

·

Stayed 1 night

Nice staff and good location to the city cruise.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is convenient and often praised for variety, with highlights like pancakes. However, quality and coffee reviews are mixed, the area can get crowded, and several guests disliked disposable plates and cutlery.

Related guest reviews

8

Tracy

Jul 4, 2025

·

Stayed 3 nights

We stayed 3 nights here & felt it was good. Room was spacious and clean, and it's located a 5-10 min walk to the waterfront which has shops, restaurants and tour boats, as well as a beach and park. The hotel is 3 stories and does not have an elevator. Staff offered help to carry our bags up as we were surprised it had no elevator. The breakfast that comes with room is OK. They had eggs, sausage, beans, muffins, breads, cold cereal, instant oatmeal and yogurts to choose from. It was also crowded in the dining area from 8am on, so expect to form a line and wait for tables if you go then. It was quiet at night and the area was safe, we walked around the neighborhood a few times. Beds were comfortable and room seemed to be updated recently.

10

Shelley

Sep 11, 2025

·

Stayed 1 night

Everything was great. The morning breakfast had a lot of options and was very good.

10

Michael

Oct 26, 2025

·

Stayed 1 night

Super staff, clean rooms, dynamite pool and sauna. Great breakfast. AAAAA+++++ We will be going in the spring.......Thank you......MP

10

Michael

Nov 16, 2025

·

Stayed 2 nights

Nice spacious clean room, friendly staff, great breakfast, perfect location close to the waterfront.

8

Orjan

Aug 1, 2025

·

Stayed 1 night

Great location to access thousand islands and walk around Gananoque. The extra charge for parking seems unnecessary. The breakfast was mediocre and served on disposable plates and cutlery!!?? Too much waste. No electric vehicle charging station. Clean and spacious rooms

8

Taraneh

Oct 5, 2025

·

Stayed 1 night

Nice staff, reasonable price, but the swimming pool was not clean. Breakfast was good but not enough space to sit, we had to wait couple minutes.

8

Kim

Jul 7, 2025

·

Stayed 1 night

The only thing it is missing is plant based options at breakfast

6

Tatjana

Sep 1, 2024

·

Stayed 1 night

I were very disappointed that at such price range breakfast been served all in disposable Plastic and paper plates... So much waste!

10

Diane

Sep 5, 2025

·

Stayed 1 night

Both check-in and check-out staff members were welcoming and very friendly. The breakfast area staff were amazing. It was particularly busy but they managed to keep everything flowing smoothly and were extremely friendly and helpful. Thanks to all!!

8

Rebekah

Sep 14, 2025

·

Stayed 1 night

We stayed overnight at Comfort Inn. The room was nice, it was well kept. However, the bathroom had grime and grit and you could tell it wasn't cleaned very well. A bit of garbage on the floor. The pool wasn't busy but a lot of young children yelling and screaming around 9pm, was not very interested in the splashing and screaming so we called it a night pretty quick. Chocolate bars in the vending machine expired a month ago. Breakfast had lots of options but the coffee was bitter and extremely hot. If you want a quick & easy overnight stay would highly recommend, but if you stay a few days would recommend somewhere else

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $93	5 $96	6 $135	7 $154	8 $99	9 $142	10 $169
11 $105	12 $106	13 $92	14 $91	15 $98	16 $253	17 $257
18 $92	19 $99	20 $100	21 $100	22 $114	23 $121	24 $128
25 $92	26 $91	27 $92	28 $92	29 $92	30 $107	31 $107

Comfort Inn & Suites Thousand Islands Harbour District

Prices for Comfort Inn & Suites Thousand Islands Harbour District

Monthly average prices

About this property

Location

Room options

2 Queen Beds

2 Double Beds

1 King Bed, 2 Person Jet Tub Suite

1 King Bed, Walkout Door

2 Queen Beds, Walkout Door

2 Queen Beds, Sofa Bed

2 Queen Beds, Sofa Bed, 2 Room Suite

Guest reviews of Comfort Inn & Suites Thousand Islands Harbour District

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn & Suites Thousand Islands Harbour District

Prices for upcoming dates