Is parking available at the property?

Self parking is available on-site for a fee of CAD 60 per night, which includes in/out privileges. Valet parking is also offered at a fee of CAD 70 per night, with in/out privileges as well. Parking height restrictions apply.

Is breakfast offered at the hotel?

Breakfast is available, with options for in-room dining. Specific details about the type of breakfast and associated costs were not provided.

Does the hotel allow pets?

Pets are allowed at the property, but guests are encouraged to contact the hotel directly for specific arrangements. Service animals are exempt from any pet fees.

What are the check-in and check-out times?

Check-in time is at 4:00 PM, and check-out time is at 11:00 AM. Late check-out may be available for a fee, subject to availability. Early check-in requests can be made but are not guaranteed.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and public areas. Guests should inquire directly for more specific details about available facilities.

What is the location of the hotel in relation to key landmarks?

The hotel is centrally located in Vancouver, just a short 7-minute walk from Robson Street and 15 minutes from Granville Island Public Market. It is approximately 1 mile from Canada Place Cruise Ship Terminal and English Bay Beach.

Does the hotel have a swimming pool?

Yes, the property features both an indoor pool and an outdoor heated pool. Specific operational hours were not provided.

What are the hotel's policies for guests staying with children?

Up to 4 children aged 18 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Sheraton Vancouver Wall Centre

What guests think

At Sheraton Vancouver Wall Centre, travelers consistently praise the central location, friendly staff, clean rooms, and sweeping city views, while recurring drawbacks include ambulance noise from the nearby hospital, occasional slow or delayed check-in, dated areas, and pricey parking.

Facilities like the large gym, pool and hot tub are appreciated, though access between towers and periodic maintenance or temperature issues are noted. Rooms vary in size and modernity; many find beds comfortable and views excellent, but some report small double beds, limited storage, dated decor, or weak water pressure. A practical high-rise base for exploring downtown Vancouver.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are generally well regarded, with a large gym, pool and hot tub, on-site cafe/bar and Starbucks, plus valet/parking; however access between two towers, occasional pool maintenance or temperature issues, slow elevators, and high parking fees are recurring complaints.

Related guest reviews

10

Kim

Oct 26, 2025

·

Stayed 1 night

Our room was beautiful. And the pool was excellent.

6

Sepideh

Jan 2, 2026

·

Stayed 1 night

I won’t be returning to this hotel. It took over 20 minutes to reach in-room dining, with the line repeatedly going to voicemail. When I contacted the front desk, I was told they don’t regularly check those voicemails, which was surprising. After all that, the $80 meal was very average at best. The indoor pool was disappointing as well. The water appeared murky and was pretty cold,m for an indoor one, and the pool itself was much smaller than it appears in photos. Overall, this hotel feels like a 3.5-star property at best, with customer service closer to a 3.

10

Scott

Nov 11, 2025

·

Stayed 2 nights

Great room. Great views Great gym

4

Cole

Nov 17, 2025

·

Stayed 1 night

Pool, hot tub and change room facilities are terrible.

10

Nicole

Nov 11, 2025

·

Stayed 2 nights

Clean, convenient and quick service throughout. Only complaint was the painfully slow elevator to the parking levels lol

6

Jen

Apr 27, 2025

·

Stayed 2 nights

Nice enough building, but more negatives than positive for us. Small rooms. Pool broke down an hour after check in while we were in swimsuits ready to get in. Parking is an outrageous $60 a night and difficult to get in/out for driving around. There was no comp for the reduced pool facilities which was the reason i selected this hotel. Overall would not stay again.

10

tammy

Oct 11, 2025

·

Stayed 8 nights

GREAT LOCATION to launch to the entire central city. Nice rooms to relax and refresh. Bustling & professional but little personal interaction. RECOMMENDED HOTEL - we would definitely stay again! We stayed 8 nights at the Sheraton Wall Centre. Fabulous location - walkable to so much Robson shopping (10 min) Art Gallery (5 min) Granville Ferry stops (15 min) Yaletown (5 min) Stanley Park is a 30 min walk but you may want to take a bus or Lyft there & save the walking for inside the park. Bustling high rise hotel with 2 towers for guests. Small efficient lobby & truly mind boggling bell/valet staff running 24/7. Professional and swift. Our room was super clean, modern, GREAT FIRM yet cozy BED with nice linens and the VIEWS of downtown are so great we took 100+ photos of light changes on the courtyard and surrounding highrises. Also fantastic black out curtains (necessary). Hotel housekeeping was clearly understaffed but so kind and the rooms were beautifully refreshed. Hotel mgmt needs to support their staff with more workers. We only asked for our room to be done 3x during our 8 day stay. By 3pm, they crew was still not able to get to our room A call to housekeeping brought staff to our door but we felt terrible putting on pressure. We tipped double and thanked profusely but again a hotel this busy should not be putting such pressure on their amazing staff There is a deluxe gym and large pool & hot tub. We used these facilities daily NICE HOTEL RECOMMEND!

10

Bennet

May 17, 2025

·

Stayed 2 nights

We love this hotel! Staff is friendly, Starbucks is nice, pool and hot tub are great. Will definitely stay again.

8

Bob

Feb 18, 2025

·

Stayed 1 night

Good helpful staff. Swimming pool not accessible for persons using walkers - had to use stairs to go from 3rd floor to 2nd floor pool. Need to do better, especially with the Invictus games completed recently where competitors were staying at the hotel.

10

Nicole

Nov 28, 2025

·

Stayed 1 night

Nice convenient, Coffe shop and bar in Lobby. A little inconvenient for pool and resturant to be in a separate building

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Cleanliness

Most guests find rooms and common areas very clean, with housekeeping praised. A minority report issues such as dust, musty odors, missed service, or maintenance oversights.

Related guest reviews

6

Alexander

Jan 21, 2026

·

Stayed 2 nights

Staff were courteous and rooms were clean. The ambulance bay of the emergency department was located across the street so I was woken up multiple times during the night by sirens. Parking was extremely expensive.

6

Leesa

Jul 28, 2025

·

Stayed 1 night

Our room wasn’t clean for example - light switch had blood or something brown on it liquids that dried outside bathroom. Also could wrote my name in dust between beds. Also I don’t carry I’d physically anymore but rather scanned documents and they didn’t accept it as if even though they were driver license and passport and they matched my bud. I also had bank card and visa. Thankfully someone offered their I’d for me as they insisted on photo I’d even though they weren’t paying anything so I found that strange.

8

Anika

Aug 12, 2025

·

Stayed 3 nights

Property is in a great location. Nice and modern rooms but surfaces were dusty and rugs could have been better vacuumed. Complimentary daily water bottles was a nice perk. Pool area is well maintained with a friendly staff member circulating regularly.

10

Kathryn

Nov 27, 2025

·

Stayed 1 night

Checkin was easy. Room was very clean, though small. Staff friendly and helpful. Perfect place to stay when needing tests at St Paul’s Hospital across the street. Pricey like all downtown hotels.

6

Carla Denise

Jan 7, 2026

·

Stayed 9 nights

A limpeza do quarto deixou muito a desejar, até toca de banho descartável tive que pedir, eles tinham, mas tive que esperar e pedir. Os copos de vidro não eram lavados. A roupa de cama foi trocada e colocado um lençol (parte de baixo) menor que a cama.

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6

kofi

Jun 1, 2025

·

Stayed 3 nights

Excellent environment. Needs detailed cleaning in the room.

8

??

Oct 25, 2025

·

Stayed 5 nights

スタッフの清掃が何時も良かった、

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10

Darlene

Jan 23, 2026

·

Stayed 3 nights

Room was spotless, staff very friendly and location was EVERYTHING!!!

10

Brienna

Nov 26, 2025

·

Stayed 1 night

Very clean and staff were incredibly helpful and friendly. Room service meals were fast and delicious. A great stay, would recommend!

4

Regan

Jan 19, 2026

·

Stayed 2 nights

Room smelt stale or musky. Beds were old a caved. I went to the pool and was trapped in my wet shorts outside the elevator on 3rd for 15-20 min. Almost made me late for med appointment

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Rooms

Rooms often feature great city or ocean views and comfortable beds, with many describing them as modern and quiet. Downsides include some dated decor, small double beds, noise from the nearby hospital, limited storage, and occasional maintenance or water-pressure issues.

Related guest reviews

6

Kevin

Dec 7, 2025

·

Stayed 1 night

Facilities are dated ,need renovation. Location is central to Vancouver downtown

10

Peter

Sep 1, 2024

·

Stayed 5 nights

Good room with nice view over towards the sea and mountains. Good facilities in room and in hotel. The beds were standard doubles which were small for us but maybe my fault for not booking king sized?

6

Glen

Oct 6, 2025

·

Stayed 2 nights

Small rooms, curtains in disrepair

10

Jackeline

Oct 28, 2025

·

Stayed 2 nights

Great room, beautiful views!

10

Tracy

Nov 8, 2025

·

Stayed 3 nights

Great location. Great staff. Easily walkable to everything. Comfy bed and spacious clean rooms.

4

Amanda

Nov 10, 2025

·

Stayed 1 night

Room was in rough shape, curtain rod was broken and double beds were a challenge. Parking was $60 per night.

8

Christopher

Feb 20, 2026

·

Stayed 3 nights

Amazing view and clean room

8

Jared

Oct 31, 2025

·

Stayed 2 nights

The property was nice. Only downside was the shower door was challenging to open and there wasn’t a ton of water pressure.

6

Kal

May 31, 2025

·

Stayed 4 nights

They don’t have modern options for tv entertainment, that was dissapiinting

8

Helen

Jul 22, 2025

·

Stayed 1 night

The room is a bit noisy. Can hear exhaust fans from other rooms above and next

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Service

Service is frequently praised as friendly, professional and accommodating across front desk, concierge and valet. However, multiple reviews cite long or delayed check-in, occasional miscommunication or unresponsiveness, and isolated negative interactions with staff or security.

Related guest reviews

10

Tasheena

Feb 25, 2025

·

Stayed 1 night

The staff were amazing, check in, valet parking, room service and check out were easy and quick.

10

Evelyn Marie

Oct 31, 2025

·

Stayed 4 nights

Always prompt service.

4

Sager

Jan 4, 2025

·

Stayed 1 night

I booked a high end room on the executive floor. The room was old and dated. I had 2 other rooms in the hotel for my family so we could have a little stay cation during the holidays. I had flown in from Toronto and the check in was slow. The room was dated . The carpet was gross and the drapes looked like they were from 1985. I had taken my young niece and nephew to the pool and when it was closing a big security guard ( 6 foot 5 ) came in like a beast yelling and screaming the pool is closed now and to get out. I was not happy with that. He could have been polite and said please and thank you as there were kids around. No reason not to be polite. Then we had a run in with the same security guard at the front desk as we were trying to talk with the front desk. There was no reason for him to even be involved with the conversation. Again I would think twice when booking with this place. The staff they hire should be working in a night club as a door man not yelling at kids in the pool.

6

Sepideh

Jan 2, 2026

·

Stayed 1 night

I won’t be returning to this hotel. It took over 20 minutes to reach in-room dining, with the line repeatedly going to voicemail. When I contacted the front desk, I was told they don’t regularly check those voicemails, which was surprising. After all that, the $80 meal was very average at best. The indoor pool was disappointing as well. The water appeared murky and was pretty cold,m for an indoor one, and the pool itself was much smaller than it appears in photos. Overall, this hotel feels like a 3.5-star property at best, with customer service closer to a 3.

4

Binnie

Jan 2, 2026

·

Stayed 1 night

We had to wait 1.5 hours to check in. We got to Vancouver at 1:30 and killed some time until check-in at 4 o’clock and we didn’t get a room until 5:30 PM.

6

Gary

May 7, 2025

·

Stayed 2 nights

Standing in line to check out, there’s only one guest in front of me. When it comes my turn, the front desk walked away and came back later with attitude like “ why are here and what the heck you want “. Checked out. No thank you for staying with us or anything. When checked in, the front desk guy did not tell me my room was in the north building. I took the elevator to my floor in south building and could not find my room. A nice house keeper informed me it is in the other building. Not good experience.

10

Jan

Oct 18, 2025

·

Stayed 2 nights

Took way too long to check in. Amazing that we spent hours waiting for a room. We were a bit early, but seriously, 5 hours? Once we were checked in we found the hotel to be a perfect fit. It was clean, the staff friendly and lobby pleasant. It has an onsite restaurant which was perfect for convenience.

2

James Robin Wayne

Jan 7, 2026

·

Stayed 6 nights

Hotel locked up for our late arrival. We had to go find another hotel!

10

Kristina

Dec 21, 2025

·

Stayed 1 night

I always love staying at the Sheraton Wall center! The staff is friendly and helpful, and the hotel is just lovely. The location is amazing as well. I’ve stayed here at least six times this year alone, it is usually my number one choice when coming to downtown Vancouver.

10

ibijoke

Feb 26, 2025

·

Stayed 1 night

I really enjoyed my stay. But I was a little bit upset because I arrived for an early check-in and they said that they will call me when my room was ready. I never got a call so I was assuming my room wasn’t ready….. turns out the room was ready within the hour, and it completely set me back on the other things that we had to do that day. It was a pretty big inconvenience.

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Location

Central downtown location is a major highlight, walkable to restaurants, shopping, Canada Place, stadiums and ferries. Some note ambulance sirens from the nearby hospital and occasional concerns about homelessness in the area.

Related guest reviews

10

Harriet

Jun 4, 2025

·

Stayed 2 nights

Visiting Vancouver while waiting for cruise ship. About 15 min walk (downhill) to Canada Place from this hotel. We had a lovely stay.

10

Tracy

Nov 8, 2025

·

Stayed 3 nights

Great location. Great staff. Easily walkable to everything. Comfy bed and spacious clean rooms.

10

Elizabeth

Sep 22, 2025

·

Stayed 1 night

Very accessible to eateries and shopping. Walking distance to Canada Place.

10

Kathryn

Nov 27, 2025

·

Stayed 1 night

Checkin was easy. Room was very clean, though small. Staff friendly and helpful. Perfect place to stay when needing tests at St Paul’s Hospital across the street. Pricey like all downtown hotels.

10

Jameshia

Jan 20, 2026

·

Stayed 1 night

Great location downtown, near plenty of restaurants and bars. The room view was beautiful and very clean. The front desk staff was friendly and welcoming.

10

Curtis

Aug 11, 2025

·

Stayed 3 nights

Good location within walking distance to plenty of restaurants and shops.

10

tammy

Oct 11, 2025

·

Stayed 8 nights

GREAT LOCATION to launch to the entire central city. Nice rooms to relax and refresh. Bustling & professional but little personal interaction. RECOMMENDED HOTEL - we would definitely stay again! We stayed 8 nights at the Sheraton Wall Centre. Fabulous location - walkable to so much Robson shopping (10 min) Art Gallery (5 min) Granville Ferry stops (15 min) Yaletown (5 min) Stanley Park is a 30 min walk but you may want to take a bus or Lyft there & save the walking for inside the park. Bustling high rise hotel with 2 towers for guests. Small efficient lobby & truly mind boggling bell/valet staff running 24/7. Professional and swift. Our room was super clean, modern, GREAT FIRM yet cozy BED with nice linens and the VIEWS of downtown are so great we took 100+ photos of light changes on the courtyard and surrounding highrises. Also fantastic black out curtains (necessary). Hotel housekeeping was clearly understaffed but so kind and the rooms were beautifully refreshed. Hotel mgmt needs to support their staff with more workers. We only asked for our room to be done 3x during our 8 day stay. By 3pm, they crew was still not able to get to our room A call to housekeeping brought staff to our door but we felt terrible putting on pressure. We tipped double and thanked profusely but again a hotel this busy should not be putting such pressure on their amazing staff There is a deluxe gym and large pool & hot tub. We used these facilities daily NICE HOTEL RECOMMEND!

10

Sathyan

Sep 5, 2024

·

Stayed 2 nights

Room was great, views were good. Only a short walkable distance to Granville market….need to take ferry across for Granville, but that was good too.

10

Paul

Oct 27, 2025

·

Stayed 3 nights

This property was located in the centre of the city with shopping and transportation easy to access. The staff were very friendly and the rooms were clean. The only downside would be the noises of the city such as sirens from the nearby hospital. I would stay there again.

10

rudy

Sep 4, 2024

·

Stayed 3 nights

The property is centrally located. Near to shopping and restaurants. The area around is walkable.

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Dining

On-site options include a cafe/restaurant, bar, Starbucks and a club lounge; many enjoyed breakfast and lounge offerings, though prices are high and room-service arrives in takeout-style packaging. Some found the bar ambience uninspiring or the menu limited.

Related guest reviews

10

Nolan

Oct 11, 2024

·

Stayed 1 night

Very good hotel Great staff But the restaurant is way overpriced to max. I will never need to pay 28 plus tax for bacon and eggs, ever! So I ventured over to a Tim Hortons as an easy fix this am. They dont even give you a room discount for staying here! Just a big time money grab and to cater to the rich only. Already paid over 400 with parking for just one night.

10

Kathy

Sep 26, 2025

·

Stayed 6 nights

Great hotel! Customer Service at its best! Enjoyed the Club Lounge on 25th floor. Billy was our gracious host and is the best! Everything was excellent from checking in to checking out. A wonderful Sisters week enjoying beautiful Vancouver BC. We will be back for sure! Thank You Sheraton and Billy :)

10

Remo

Aug 15, 2025

·

Stayed 4 nights

Gute Zimmer, bequeme Betten, hervoragendes Frühstückangebot

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8

Sean

Nov 28, 2025

·

Stayed 5 nights

Room and hotel were excellent. Room service came "door dash" style in too much packaging with plastic cutlery.

10

Elizabeth

Sep 25, 2025

·

Stayed 2 nights

Came for a conference, beautiful room, beautiful view, very good service, except that there was frequently a lineup at the front desk. The restaurant/bar locked ambience for my taste, Very brightly lit. Didn’t feel like a nice quiet place to have a drink. Another location for this in the hotel would be cool.

10

Colin

Jul 28, 2025

·

Stayed 3 nights

Hotel and room was exactly as advertised, clean, well equipped and quiet. Staff were efficient, helpful and courteous. There are a good selection of restaurants within walking distance. The hotel's own restaurant (Cafe One) is convenient but has a sterile atmosphere and is over priced.

8

Beth

Feb 3, 2025

·

Stayed 1 night

We had a great stay here! Loved our room as it was on the corner with a balcony and beautiful view of city and ocean! The breakfast we pre-booked with our stay was very good! We ordered a dessert from room service and I wouldn’t say it was worth the price. The only real downside was noisy neighbours playing loud music till 4:30am. We had to call guest services at that time and they sent security to find the room and ask them to be quiet, which they did and then it was fine the rest of the night. Overall, it’s a great location, nice views and we would definitely stay here again!

10

Lorrie

Oct 7, 2025

·

Stayed 2 nights

Super clean huge room. Staff was exeptional. Trolly bus just outside the hotel for easy touring. Restaurant had fantastic breakfast. Valet always a help with questions. Only downfall was that the door handle was very stiff in outside of door.

10

Stephen

Aug 3, 2025

·

Stayed 2 nights

Nice hotel in centre of Vancouver not many food options in hotel .

8

Tyler

Apr 1, 2025

·

Stayed 1 night

Room was good. Bed and pillows are hard. Price is fair. Food was disappointing. Really not a fan of the containers the food was brought to our room in. Felt like I ordered skip the dishes rather than room service.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $240	5 $411	6	7	8 $259	9 $221	10 $243
11 $235	12 $210	13 $285	14 $707	15 $456	16 $415	17 $442
18 $209	19 $273	20 $662	21 $665	22 $280	23 $271	24
25	26	27 $496	28 $457	29 $221	30	31 $179

Su	Mo	Tu	We	Th	Fr	Sa
1 $189	2 $222	3 $224	4 $224	5 $224	6 $184	7 $197
8 $189	9 $240	10 $221	11 $234	12 $208	13 $201	14 $212
15 $230	16 $293	17 $341	18 $285	19 $266	20 $215	21 $216
22 $164	23 $191	24 $214	25 $241	26 $215	27 $228	28 $221
29 $197	30 $219

Sheraton Vancouver Wall Centre

About this property

Location

Guest reviews of Sheraton Vancouver Wall Centre

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Vancouver Wall Centre

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