Is parking available at the hotel?

Parking is available at the hotel, including valet parking for a fee of USD 57 per night, which includes in/out privileges. Limited parking is also offered on-site.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee, approximately USD 35 for adults and USD 15 for children.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details on room accessibility are not provided.

How is the hotel situated in relation to local attractions?

The hotel is centrally located in Cleveland, within a 10-minute walk of Rocket Arena and JACK Cleveland Casino. It is 0.5 miles from Progressive Field and 0.8 miles from the Rock and Roll Hall of Fame.

Are children allowed to stay at the hotel?

Children are allowed to stay at the hotel, and children under the age of 21 can stay for free.

Fidelity Hotel in Cleveland

Average nightly price at Fidelity Hotel by month, last 12 months (USD)
Month	Average price
January	$106
February	$149
March	$375
April	$306
May	$279
June	$256
July	$213
August	$214
September	$269
October	$193
November	$161
December	$157

What guests think

At Fidelity Hotel, guests consistently praise the boutique, historic design, friendly staff, and walkable downtown location near stadiums and the Rock and Roll Hall of Fame, with many highlighting comfortable beds, powerful showers, and thoughtfully appointed rooms.

A frequent tradeoff is that rooms run small, some face a parking garage with limited daylight, and lighting can feel dim. Parking is convenient but expensive, and a few guests missed complimentary coffee or noted housekeeping or maintenance hiccups. Overall, expect an intimate, design-forward stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site valet and a nearby garage provide parking, but costs are high; several found valet efficient though occasionally slow at busy times. There is an on-site bar/restaurant and a fitness center, and one review noted an early bar close.

Related guest reviews

10

Ron

Oct 4, 2025

·

Stayed 2 nights

The hotel was clean, comfortable, and well-appointed. We enjoyed the fitness center as well. Nice central location downtown. The rooms could use more towels, however.

8

Jeff

May 4, 2025

·

Stayed 1 night

Valet parking was north of $50. There is a self-service garage next door, but it was still $42: a considerable add-on when looking at the price. The place felt cramped, especially the room; the very dark theming didn't help. The staff, however, was phenomenal. Caroline, our bartender, was exceptionally exceptional.

10

Whitney

Jun 22, 2025

·

Stayed 1 night

Loved the decor! Parking was difficult for check in.

10

Joyce

Aug 4, 2025

·

Stayed 1 night

This hotel is really a unique experience. They treat you like royalty. Our room was small but had a ton of character. Only had one spot for one suitcase, so we used the large window sills for the other one. There is really no place to park, so we used the valet parking which was $52.00. But they unload your luggage out of the car and take it to the room for you. By the time we text to get our car, it was there and they had loaded our luggage into and we were ready to go. Great place to stay with lots of eating choices within walking distance. We would stay there again.

10

Cory

Dec 29, 2025

·

Stayed 1 night

The only negative thing is that no where states its valet parking only for $55.

8

James

Sep 12, 2025

·

Stayed 3 nights

Great hotel but the bar shut at 10pm and breakfast was expensive so I had excellent breakfast at nearby diners

10

Amanda

Oct 5, 2025

·

Stayed 1 night

The hotel and room were both STUNNING. Beautifully decorated. Room service was so fast. Valet was so fast. Overall an amazing experience, especially for the price.

8

Kathryn

Feb 21, 2025

·

Stayed 1 night

Beautiful hotel, lovely employees. But there was a blinking light from either the fire or carbon monoxide detectors that kept me awake. There was also the loud sound of what seemed to be a tea kettle all night long, it must have been the water pipes. These are the only two complaints I have, everything else was top notch but unfortunately, because I’m a light sleeper, these two things kept me awake all night long. Also, they charged $75 for parking from 11:30pm to 10am. PS- the water pressure in the shower was AMAZING No wonder the pipes kept singing

8

Bradley

Feb 16, 2025

·

Stayed 1 night

The Fidelity Hotel gets high marks in service and design. This is what I think of when it comes to a boutique hotel. Very stylish and the staff was very friendly. I paid more for a larger room, but it wasn’t very large still. That is my only reason for not giving 5 stars overall. We self parked directly next to the hotel as well. It was $42 for one overnight, so a bit much as well. I should have used the valet instead.

10

Stacey

Apr 28, 2025

·

Stayed 2 nights

Fantastic location. Wonderful staff. Easy parking. Will be back!

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Cleanliness

Cleanliness earns consistent praise across rooms and public areas. A few guests mentioned minor lapses such as dusty spots or less thorough bathroom cleaning.

Related guest reviews

10

Nicholas

Apr 22, 2025

·

Stayed 3 nights

Room was a little dusty but over all clean. Could’ve used room service but N/A. And lunch wasn’t available either. Should’ve had the bar open. Don’t know why. But when restuarant and bar was open the food, beverage and service was amazing. Great cocktails and by far the best burger I ever had.

8

Oana

Jul 16, 2025

·

Stayed 2 nights

the floors were dirty, but the rest of the hotel was super cute

10

Stephanie

Sep 12, 2025

·

Stayed 2 nights

Loved our stay. Only thing if I’m being picky is the shower could have been cleaned better

10

Ricky

Nov 16, 2025

·

Stayed 1 night

Very clean and nice staff

10

Paige

Jul 13, 2025

·

Stayed 1 night

Very thing was so clean. One of the cleanest hotels I’ve stayed at. I felt comfortable. Everyone was so nice!

10

Lacey

Oct 5, 2025

·

Stayed 1 night

Clean room, quiet, beautiful decor, awesome shower

10

Chris

Nov 11, 2025

·

Stayed 1 night

Clean, fresh, modern design. Will stay here again when in Cleveland!

10

Karen

Sep 14, 2025

·

Stayed 2 nights

Outstanding hotel. Clean, comfortable, close to everything. The bed was so comfortable and shower was the best .

10

Kelly

Dec 21, 2025

·

Stayed 1 night

Love this hotel! I especially love when the hotel doesn’t feel like a hotel. Our room was spotless, staff was professional and polite, bed and pillows were so comfortable, room was nicely appointed with reasonably priced bar and snacks. We will definitely stay here again.

10

Katrina

May 28, 2025

·

Stayed 2 nights

We had the most wonderful stay here. The property and staff were amazing and exceeded our expectations. The lobby and room was so thoughtfully decorated and designed. We had everything we could need and appreciated all the small touches they left to make it feel comfortable. I hope we will be back to stay again, it was one of our favorite hotels we have ever stayed at.

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Rooms

Rooms are stylish and well appointed with very comfortable beds and excellent showers, though many note they run small. Some guests found lighting too dim and certain rooms face a parking garage with limited views or noise; a few reported AC quirks.

Related guest reviews

10

Laura

Jun 16, 2025

·

Stayed 1 night

Great hotel. Best shower I have had in a hotel in a long time, excellent water pressure. Bed was comfortable. Atmosphere was great.

8

Tanya

Jul 23, 2025

·

Stayed 2 nights

Beautiful property. The location was great for a baseball game. I had a standard queen room. It was very clean but small. The lighting in the room was dim. The decor was pretty.

6

Maria

Sep 28, 2025

·

Stayed 1 night

Tiny room

10

Darla

Oct 3, 2025

·

Stayed 1 night

Such a beautiful hotel. Very clean and plenty of amenities. Great hotel restaurant. Very comfortable sleep. The standard rooms are quite small but the luxurious details more than make up for it.

8

Daria

Aug 23, 2025

·

Stayed 4 nights

The hotel is stylish and really nice! The details and atmosphere are amazing. One big issue - the rooms facing the parking garage. The windows look directly onto the cars and it feels weird, plus there isn't enough sunlight. Additionally, due to work of the air conditioning system outside, there is noise in the room. So, I could recommend the hotel, but the room selection requires a better approach.

8

Thuy Linh

Jun 10, 2025

·

Stayed 1 night

Beautiful decor and clean. Small room and loud AC.

10

sheri

Jun 9, 2025

·

Stayed 1 night

Room was on the small side but very well appointed. Unique retro decor. Enjoyed the stay.

10

Jessica

Sep 7, 2025

·

Stayed 1 night

The room was small, but well decorated and very clean. We were easily able to walk to dinner, the casino, and our event at Rocket Arena. Safe and convenient area.

10

John

Nov 16, 2025

·

Stayed 1 night

Great room. Best shower ever. Not enough drawer space

8

Simon

Jul 12, 2025

·

Stayed 2 nights

Location wise, this is perfect. Want fancy steakhouse? Boom, right there around corner. All best of Cleveland is here. From their E 4th St mini Bourbon St to CVS pharmacy to reputable PNC bank ATM. What more do you need? Unfortunately, they gave me room not so spacious and really tight but everything looks nice though. It’s just that I like a bit more room.

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Service

Staff across valet, front desk, and the restaurant are widely described as friendly, attentive, and helpful, with quick responses to requests and issues. A few guests cited inconsistent housekeeping or surprise fees.

Related guest reviews

10

Cassandra

Jun 9, 2025

·

Stayed 2 nights

Great location and great staff! Everyone from the valet to the front desk to the maid in the hall was so friendly and helpful. The food was delicious and was matched by an enthusiastic and attentive server. Highly recommend!

10

Nick

Sep 30, 2025

·

Stayed 1 night

David at the front desk and Jack at the restaurant both provided excellent service. The room and amenities were enough to make me ponder a return, but those two solidified it.

10

Jannet

Jul 27, 2025

·

Stayed 1 night

I travel a lot and have stayed in many high-end hotels, and this place was definitely one of the best. The staff were extremely helpful and friendly. We hit a snag at check-in, but they promptly fixed the problem, and Patrick went above and beyond to make our stay special. I can’t recommend this place enough—every amenity was thoughtfully planned and curated. Located close to restaurants you can walk to, but the restaurant/in room dining was delicious!

6

salvatore

Aug 8, 2025

·

Stayed 3 nights

I thought it was a nice room. The restaurant was good, but there were little things about the service that wasn’t very satisfied with our first night we did not have a top flat sheet, only the fitted sheet and the comforter our second night they took all the towels for cleaning and only brought back one big bath towel. Almost ran out of toilet paper as well. I thought the housekeeping could’ve been a little better.. The location was good. The staff was very friendly and helpful. Our request requests were fulfilled quickly. Our server at the restaurant was very, very helpful and friendly.

10

Joseph

Jun 10, 2025

·

Stayed 3 nights

This property was very unique and beautiful!!! The beds were very comfy, shower had great pressure, room decor very elegant, etc. This is a very nice property converting the bank to a hotel! We are from out of town but this would be a great romantic get away for locals just for a night out!!!

2

Jennifer

May 12, 2025

·

Stayed 1 night

Was due to arrive on Friday, Called Hotel directly and ask for early check in around 2:00 pm The employee that answered said yes for a $50 fee. When I said no thank you, employee started to back pedal and say with the type of room that we booked it should be no problem. We decided to change our plans and arrive later than 4:00 check in. When we arrived, my wife had to go inside to get the Valet’s Attention. At check in Front Desk ask for credit card for incidentals, No Problem with that, But a $173.50 hold is a little steep. When I checked my credit card after checkout. Was charged for WiFi along with another kind of charge. Front Desk did not make us aware of a WiFi charge. Also got a charge for a chocolate bar in the amount of $6.48. After a phone call to the hotel the $23.50 for WiFi and chocolate bar was reimbursed. Called the GM of the Hotel around Noon today and I still haven’t received a response. The hotel did say I would have the $150 charge come off the credit card excluding the valet charge. All we did was sleep and shower in the room (very small room ) for over $200 I have used Hotels.com often and never have I encountered this type of treatment. Although, It may mean nothing, I WOULD NOT RECOMMEND FIDELITY HOTELS IN DOWNTOWN CLEVELAND,OHIO TO ANY OF MY FRIENDS OR BUSINESS ASSOCIATES.

10

Walter

Jul 25, 2025

·

Stayed 2 nights

Great location. Staff were very helpful.

10

Sarah

Apr 26, 2025

·

Stayed 1 night

The staff as amazing- positive- polite and "on it" for all services.

10

Jordan

Sep 26, 2025

·

Stayed 1 night

The staff was very friendly and everyone smiled and made sure I had everything I needed. The room was amazing. Very clean and comfortable. Best hotel visit I have ever had including a four star stay in London.

10

Vanessa

Dec 25, 2025

·

Stayed 3 nights

One of the best stays ever. Great staff, beautiful place, perfect

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Location

Downtown location is highly walkable to East 4th Street, Progressive Field, Rocket Mortgage FieldHouse, and the Rock and Roll Hall of Fame. A few reviews said the area can feel sketchy at night.

Related guest reviews

10

Karen

Aug 30, 2025

·

Stayed 1 night

Cleveland is working hard to sustain its revival, and the Fidelity is a good example of what the city can be. Located in a side street running between the old Cleveland News-Herald building and Euclid Avenue it’s an easy walk to many of the city’s best known places, but it still feels like the retail shops that power a vibrant city center haven’t recovered enough to make the area fun and safe. The Fidelity, however, does feel fun and safe: staff give you genuine welcoming smiles and are looking for ways to be helpful. The rooms are small, but comfortable with thoughtful touches like clothes steamers and pour-over kettles. The restaurant has a mercifully short menu of tasty food all available as room service. In the morning we had breakfast just outside the official seating area, which meant we could have our dog with us without breaking any rules.

10

Michael

Oct 13, 2025

·

Stayed 1 night

Great Location. Convenient to the entertainment district. Lots of decent restaurants nearby

10

Leah

Sep 3, 2025

·

Stayed 3 nights

The hotel itself was great. The restaurant was delicious, the staff was accommodating, and the room was clean with all the necessary amenities. It's a perfect location for going to Rocket arena and many other attractions in the area. Easy to get ubers to other parts of the city. The location is just a little sketchy at night, if you are sensitive to that kind of thing.

10

Nancy

Sep 8, 2025

·

Stayed 2 nights

Perfect location. Walkable to lots of sites. Friendly staff. Great rooms. Parking garage close by to park your car

10

Peter

Jul 23, 2025

·

Stayed 2 nights

Outstanding location with incredibly helpful team. Great location - ballpark and Rick and Roll HoF easily walkable

10

Nicholas

Oct 20, 2025

·

Stayed 2 nights

Really nice hotel in a great location. Would stay again.

10

nancy

Mar 31, 2025

·

Stayed 2 nights

Beautiful hotel - super clean and close to all the places we visited including the Rock and Roll Hall of Fame. Great restaurants nearby, felt totally safe walking at night.

10

Capucine

Sep 30, 2025

·

Stayed 3 nights

Great location and walkable To Progressive Field, Rock and Roll Hall of Fame, Jack’s Casino and many more. Fidelity is a cute boutique hotel with great staff from valet to check in to dining in their onsite restaurant.

10

Jay

May 29, 2025

·

Stayed 1 night

Great location for downtown

10

Nickolas

Oct 12, 2025

·

Stayed 1 night

Easy walk to rocket mortgage arena

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Dining

The on-site restaurant and bar receive frequent praise for tasty food, cocktails, and satisfying breakfasts. Some note higher prices and in one case an early bar closing.

Related guest reviews

10

Cassandra

Jun 9, 2025

·

Stayed 2 nights

Great location and great staff! Everyone from the valet to the front desk to the maid in the hall was so friendly and helpful. The food was delicious and was matched by an enthusiastic and attentive server. Highly recommend!

10

Melanie

Oct 20, 2025

·

Stayed 2 nights

I had the opportunity to have breakfast, a snack as well as a craft drink from the bar. Everything was of a high nature coupled with excellent service. I thoroughly enjoyed my stay here and look forward to doing so again for my next trip to Cleveland.

10

Wendy

Oct 2, 2025

·

Stayed 1 night

Absolutely lovely! Service was outstanding from the moment we arrived. The valet took our car in the middle of the baseball chaos and got us off on our way in seconds. David at the front desk was so kind and helpful. Our room was fantastic— I love the Art Deco vibe and the shower pressure was heavenly. We had dinner and breakfast in the Club Room and again the service was spectacular. Our waiter made terrific recommendations as well. This will definitely be our new Cleveland go-to hotel.

10

Carrie

Apr 25, 2025

·

Stayed 1 night

This was a really great place to stay. It was close to Huntington Field and offered what felt like aluxury stay. The robes were so comfy ( 2 provided) and the decor was really elevated in the room. The front desk team was very kind and helpful. We ate both dinner and breakfast in the club room. It was pretty good, but the price was rather expensive. Our waitress Ashley was really great for dinner. I don’t go to CLE often but if I do, it’s likely I’ll return to this hotel. Their team texted the morning of the stay and do what they can to make accommodations. I did get an upgrade as a VIP but I paid $15 for it. Truly glad we did though.

10

Joel

Sep 22, 2025

·

Stayed 1 night

Great restaurant

10

Erik

Oct 21, 2025

·

Stayed 2 nights

The hotel was clean and stylish. The staff were very friendly and accommodating. The room was clean, cozy, and romantic. Perfect for the first night together, for my new bride and me. The bar and restaurant offered excellent cocktails and great breakfast & brunch selections, with excellent service.

10

Eric

Dec 27, 2025

·

Stayed 3 nights

Beautiful hotel with plenty of cachet Great restaurant and wonderful room

10

Shannon

Jul 25, 2025

·

Stayed 1 night

Beautifully renovated hotel Great restaurant Spacious, luxury, clear suit and bathroom Lovely staff Would definitely stay again

8

James

Sep 12, 2025

·

Stayed 3 nights

Great hotel but the bar shut at 10pm and breakfast was expensive so I had excellent breakfast at nearby diners

10

Matthew

Dec 13, 2025

·

Stayed 1 night

Special place, classic style rooms, bar and restaurant a cut above. Staff are excellent and down to earth.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $1,252
18 $304	19 $294	20 $284	21 $222	22 $174	23 $260	24 $309
25 $305	26 $1,059	27 $1,586	28 $681	29 $163	30 $142	31 $171

Su	Mo	Tu	We	Th	Fr	Sa
1 $125	2 $138	3 $182	4 $202	5 $186	6 $325	7 $316
8 $128	9 $153	10 $243	11 $270	12 $152	13 $200	14 $347
15 $121	16 $121	17 $183	18 $179	19 $183	20 $236	21 $226
22 $156	23 $143	24 $152	25 $160	26 $144	27 $169	28 $257
29 $133	30 $156

Fidelity Hotel

Prices for Fidelity Hotel

Monthly average prices

About this property

Location

Room options

Vincent Suite

Superior Queen

Petite Suite

Corner King

King

Superior King

Fidelity Suite

Double Queen

Queen

Guest reviews of Fidelity Hotel

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Fidelity Hotel

Prices for upcoming dates

Business details