Keltic Lodge At The Highlands
From
$114
/ night
Select dates to see prices and availability
From
$114
/ night
About this property
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Amenities
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
The front desk is staffed during limited hours. Free self parking is available onsite.
Dining
Satisfy your appetite at one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 55 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily.
Location
Located in Ingonish Beach, Keltic Lodge At The Highlands is next to a golf course, a 3-minute walk from Middle Head Trailhead and 8 minutes by foot from Highlands Links. This golf hotel is 2 mi (3.1 km) from Cape Breton Highlands National Park and 2.1 mi (3.3 km) from Franey Mountain.
What's nearby
Middle Head Trailhead(0.1 miles)
Highlands Links(0.4 miles)
Ingonish Beach(0.8 miles)
Freshwater Lake Trail(1.4 miles)
Acadian Trail(1.7 miles)
Cape Breton Highlands National Park(1.9 miles)
Franey Mountain(2.2 miles)
Ski Cape Smokey(5.2 miles)
Groovy Goat Farm(5.6 miles)
Cape Smokey Provincial Park(7.7 miles)
Chutes Mary Ann Falls(11.6 miles)
Black Brook Beach(13 miles)
The nearest major airport is Sydney, NS (YQY)(82.4 miles)
Free Wi-Fi
Sauna
Designated Smoking Area
Breakfast Available (surcharge)
Children's Games
Clubhouse
Location
383 Keltic in Rd, Ingonish Beach, Canada
Middle Head Trailhead (0.1 miles)
Highlands Links (0.4 miles)
Ingonish Beach (0.8 miles)
Freshwater Lake Trail (1.4 miles)
Acadian Trail (1.7 miles)
Cape Breton Highlands National Park (1.9 miles)
Room options
3
Premier Room
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
4
Junior Suite
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
3
Standard Quadruple Room
Room details
2 Full Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
3
Standard Room
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
4
Premier Suite
Room details
1 Queen Bed
and 1 Full Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
4
Deluxe Room
Room details
1 King Bed
and 2 Queen Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
5
Deluxe Suite
Room details
2 King Beds
and 1 Sofa Bed
Sleeps 6
Air ConditioningHeatingWi-Fi (Free)
1
Premier Quadruple Room
Room details
2 Full Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
4
Junior Quadruple Room
Room details
2 Full Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Keltic Lodge At The Highlands
7.6
Good
Based on 243 verified reviews
Who stays here?
Business
2%
Couple
60%
Family
23%
Group
10%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Keltic Lodge At The Highlands, travellers rave about the breathtaking coastal setting and views, generally friendly staff, and convenient access to trails, but note dated buildings, maintenance issues, noise, and occasional closures or service inconsistencies.
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What guests think
At Keltic Lodge At The Highlands, travellers rave about the breathtaking coastal setting and views, generally friendly staff, and convenient access to trails, but note dated buildings, maintenance issues, noise, and occasional closures or service inconsistencies.
Room quality varies: some renovated or Corson House rooms are spacious and comfortable, while others feel dated, noisy, or have AC/heating quirks. Dining is often praised, though several reviews report long waits, changed menus, and meals that are average or overpriced, with breakfast quality inconsistent. Expect a characterful stay with occasional rough edges.
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AI-generated summary based on recent guest reviews
Facilities
Guests mention a nice outdoor hot tub and a spa that can be enjoyable, but pool availability and condition vary, and some off-season closures or limited hours occur. Several note you need a park pass for parking, and there is no elevator.
Related guest reviews
8
april
Jun 24, 2023
·
Stayed 1 night
Booked your hotel cuz of the pool and the pool aaa not even open!! It was the second day of summer and 28 degrees and there was no pool And when checking out they over charged me Glad I noticed it
Booked your hotel cuz of the pool and the pool aaa not even open!! It was the second day of summer and 28 degrees and there was no pool And when checking out they over charged me Glad I noticed it
8
Matthew
Sep 8, 2023
·
Stayed 1 night
The lady at Spa was very rude and not welcoming at all.
The lady at Spa was very rude and not welcoming at all.
6
Stephen
Sep 10, 2023
·
Stayed 1 night
Room was expensive for it to have dusty furniture, peeling paint in the bath especially the tiles, mildew in the shower. The outside of the building was all peeling paint. The AC was a noisy in room unit with a hose out the window. The window ledge next to our dining table was full of dead flies. Beautiful location but the rest didn’t live up to our expectations. Beware of long staircase in the lodge with no elevator.
Room was expensive for it to have dusty furniture, peeling paint in the bath especially the tiles, mildew in the shower. The outside of the building was all peeling paint. The AC was a noisy in room unit with a hose out the window. The window ledge next to our dining table was full of dead flies. Beautiful location but the rest didn’t live up to our expectations. Beware of long staircase in the lodge with no elevator.
4
Sheila
Aug 16, 2023
·
Stayed 1 night
I’m sure at some point this was a beautiful property. Sadly it’s very run down now. The cabins are not properly stocked, glass missing from patio deck and the property’s to not overlook the ocean!!!! You will need to shuttle to the pool which is not heated. Beautiful view but unless you hit a warm day is cold. We had a phenomenal check in and shuttle driver (same gentleman) who was outstanding! We had one spoon and a knife in our place and no phone… odd I would not return. Better property in the area more affordable that have more to offer.
I’m sure at some point this was a beautiful property. Sadly it’s very run down now. The cabins are not properly stocked, glass missing from patio deck and the property’s to not overlook the ocean!!!! You will need to shuttle to the pool which is not heated. Beautiful view but unless you hit a warm day is cold. We had a phenomenal check in and shuttle driver (same gentleman) who was outstanding! We had one spoon and a knife in our place and no phone… odd I would not return. Better property in the area more affordable that have more to offer.
10
France
Jul 30, 2023
·
Stayed 1 night
Seul bemol...la piscine était brisée
Seul bemol...la piscine était brisée
10
Darryl
Jun 1, 2023
·
Stayed 1 night
Rented the Deluxe Room with ocean view. The front desk staff were excellent. The room was better than expexted and the view was spectacular. Yes, you do require to purchase a park pass.
Rented the Deluxe Room with ocean view. The front desk staff were excellent. The room was better than expexted and the view was spectacular. Yes, you do require to purchase a park pass.
8
Andrii
Feb 21, 2024
·
Stayed 3 nights
The hotel is in unique location, remoted area with the trail next to the hotel. Room was clean but a little "tired", it is 80s,not modern. Ocean view was more like view of poles, but because of snow piles in front of the windows at least there was no need to curtain them. The restaurant is in a seperate building, the food is tasty, a lot of food on the plate. Hot tub outside is amazing experience in the cold weather but it might be occupied so it is better to come in the morning. Spa services should be booked ahead.
The hotel is in unique location, remoted area with the trail next to the hotel. Room was clean but a little "tired", it is 80s,not modern. Ocean view was more like view of poles, but because of snow piles in front of the windows at least there was no need to curtain them. The restaurant is in a seperate building, the food is tasty, a lot of food on the plate. Hot tub outside is amazing experience in the cold weather but it might be occupied so it is better to come in the morning. Spa services should be booked ahead.
6
Jaimie
Aug 3, 2023
·
Stayed 1 night
The staff were friendly and helpful at check in. The cottage we rented was a duplex, and had a family with 2 small barking dogs, and rap music playing through the walls. Thankfully we had noise makers! The tv did not have any channels, and the air conditioner was broken. The place needs some maintenance and care. The pool was just opened due to a recent storm, so it was dirty. The bathroom and towel area seemed neglected. The location was stunning, and the restaurant was also pretty yummy. If you go, try to find a cottage that isnt shared, and make sure air conditioning, and tv are in working order.
The staff were friendly and helpful at check in. The cottage we rented was a duplex, and had a family with 2 small barking dogs, and rap music playing through the walls. Thankfully we had noise makers! The tv did not have any channels, and the air conditioner was broken. The place needs some maintenance and care. The pool was just opened due to a recent storm, so it was dirty. The bathroom and towel area seemed neglected. The location was stunning, and the restaurant was also pretty yummy. If you go, try to find a cottage that isnt shared, and make sure air conditioning, and tv are in working order.
8
Scott
Jun 22, 2023
·
Stayed 1 night
The hotel is in a beautiful location and has many amenities. Our room had a beautiful view. The only downsides were the spa and exercise room had limited hours and the service in the restaurant was spotty.
The hotel is in a beautiful location and has many amenities. Our room had a beautiful view. The only downsides were the spa and exercise room had limited hours and the service in the restaurant was spotty.
10
Karen
Oct 23, 2023
·
Stayed 3 nights
Lovely property in beautiful setting. We stayed in the Corson House, centrally located on the property. One of the two restaurants (which offered vegan options--YAY) was conveniently across the main road. The well-appointed spa--where we happily took advantage of friendly, professional services--was next door. Our comfortable room had three large windows overlooking the restaurant and water. We had looked forward to relaxing and listening to live music in the Highland Sitting Room in the main lodge building; however, we found it closed for the season. Would definitely go back.
Lovely property in beautiful setting. We stayed in the Corson House, centrally located on the property. One of the two restaurants (which offered vegan options--YAY) was conveniently across the main road. The well-appointed spa--where we happily took advantage of friendly, professional services--was next door. Our comfortable room had three large windows overlooking the restaurant and water. We had looked forward to relaxing and listening to live music in the Highland Sitting Room in the main lodge building; however, we found it closed for the season. Would definitely go back.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: many rooms are very clean, but recurring reports cite dust, musty smells, damp or dirty carpets, peeling paint, mildew/mold, and occasional missed details.
Related guest reviews
10
Lindsay
Jul 2, 2023
·
Stayed 2 nights
We thoroughly enjoyed our stay at Keltic Lodge. The staff were reasonably helpful and nice but not the best service ever. Really stunning property with amazing views and we appreciated the landscaping on the property. The room was dated but in a quaint way. We particularly appreciated how clean everything was.
We thoroughly enjoyed our stay at Keltic Lodge. The staff were reasonably helpful and nice but not the best service ever. Really stunning property with amazing views and we appreciated the landscaping on the property. The room was dated but in a quaint way. We particularly appreciated how clean everything was.
6
Wendy
Oct 1, 2023
·
Stayed 1 night
Room was dated and shabby. Light bulbs were missing and electrical outlets not functioning. Cracks in tiles in walls and peeling paint. Human hair on bathroom floor, hole in window screen that allowed in insects, and room was not soundproof in the least. We could hear everything they guests in the next room were saying. Also, the very noisy air conditioning unit was one of the old style that sits on the floor with a big tube out the window for air. This unit blocked access to the bed (which was ridiculously high). The hallway access doors did not have proper closures, and as a result slammed every time a guest walked through. The front desk did not open until 4 PM and is in a different building from where the sleeping rooms are. Only one room key is provided with a $50 charge if lost. Although the linens and towels were clean, and in good repair, the curtains and baseboards were very dusty We book through Expedia and got a distinct impression that the older, smaller, and less desirable rooms are given to Expedia customers. Even at a discounted price, the room rate is not justified. This property needs a thorough upgrade otherwise it’s simply lipstick on a pig and you’re not fooling anyone.
Room was dated and shabby. Light bulbs were missing and electrical outlets not functioning. Cracks in tiles in walls and peeling paint. Human hair on bathroom floor, hole in window screen that allowed in insects, and room was not soundproof in the least. We could hear everything they guests in the next room were saying. Also, the very noisy air conditioning unit was one of the old style that sits on the floor with a big tube out the window for air. This unit blocked access to the bed (which was ridiculously high). The hallway access doors did not have proper closures, and as a result slammed every time a guest walked through. The front desk did not open until 4 PM and is in a different building from where the sleeping rooms are. Only one room key is provided with a $50 charge if lost. Although the linens and towels were clean, and in good repair, the curtains and baseboards were very dusty We book through Expedia and got a distinct impression that the older, smaller, and less desirable rooms are given to Expedia customers. Even at a discounted price, the room rate is not justified. This property needs a thorough upgrade otherwise it’s simply lipstick on a pig and you’re not fooling anyone.
6
Stephen
Sep 10, 2023
·
Stayed 1 night
Room was expensive for it to have dusty furniture, peeling paint in the bath especially the tiles, mildew in the shower. The outside of the building was all peeling paint. The AC was a noisy in room unit with a hose out the window. The window ledge next to our dining table was full of dead flies. Beautiful location but the rest didn’t live up to our expectations. Beware of long staircase in the lodge with no elevator.
Room was expensive for it to have dusty furniture, peeling paint in the bath especially the tiles, mildew in the shower. The outside of the building was all peeling paint. The AC was a noisy in room unit with a hose out the window. The window ledge next to our dining table was full of dead flies. Beautiful location but the rest didn’t live up to our expectations. Beware of long staircase in the lodge with no elevator.
4
WILLIAM
Aug 17, 2023
·
Stayed 1 night
The reception was disappointing... The room wasn't clean, dust bunnies, dirty fixtures and windows. The A/C unit was full of water and wouldn't operate and the filter on the back of the unit was totally disgusting. Considering the fact this was a $300.00 per night stay... I was NOT pleased!! I have visited and stayed at many places over the years and this Lodge, like the Blomidon Inn and the DelRay in PEI were NOT up to the standard that I am expecting considering the price...you should be ashamed of the condition!! Dirty carpets, vacuum cleaners are very common these days....try using it on "occasion". The grounds and the Pool were very nice... Overall, you failed and I will NOT be returning nor will I suggest your "hovel" for others to visit!!!
The reception was disappointing... The room wasn't clean, dust bunnies, dirty fixtures and windows. The A/C unit was full of water and wouldn't operate and the filter on the back of the unit was totally disgusting. Considering the fact this was a $300.00 per night stay... I was NOT pleased!! I have visited and stayed at many places over the years and this Lodge, like the Blomidon Inn and the DelRay in PEI were NOT up to the standard that I am expecting considering the price...you should be ashamed of the condition!! Dirty carpets, vacuum cleaners are very common these days....try using it on "occasion". The grounds and the Pool were very nice... Overall, you failed and I will NOT be returning nor will I suggest your "hovel" for others to visit!!!
6
Ellen
Jul 25, 2023
·
Stayed 2 nights
Property needs refurbishment/updating. Carpeting in rooms seemed damp and gross. Very underwhelming.
Property needs refurbishment/updating. Carpeting in rooms seemed damp and gross. Very underwhelming.
2
Stanley
Jul 25, 2023
·
Stayed 1 night
Closet door stock so tightly it could not be opened; window air conditioner on partially attached; door to room so hard to open I had to kick it; black mold in shower; mattress should have been replaced years ago; dining room floor filthy; staff did not really listen to what I was saying.
Closet door stock so tightly it could not be opened; window air conditioner on partially attached; door to room so hard to open I had to kick it; black mold in shower; mattress should have been replaced years ago; dining room floor filthy; staff did not really listen to what I was saying.
10
Kent
Jul 5, 2023
·
Stayed 2 nights
Beautiful walking trails. Clean rooms.
Beautiful walking trails. Clean rooms.
8
Thaddeus
Jul 7, 2023
·
Stayed 1 night
What a gorgeous view and property. The room was dated, but clean. We stayed in the main lodge, which was quite was a bit noisy because of the lack of insulation due to the age of the building. Overall though, this place was really unique and we enjoyed our stay. We wish we had more time here.
What a gorgeous view and property. The room was dated, but clean. We stayed in the main lodge, which was quite was a bit noisy because of the lack of insulation due to the age of the building. Overall though, this place was really unique and we enjoyed our stay. We wish we had more time here.
10
Kelly
Jul 31, 2023
·
We were so happy with the room we got. Loved the two floor layout! The beds were incredibly cozy. The sheets were soft. Temperature was perfect in the room. Appreciated the coffee maker & mini fridge. I stopped a maid to let her know that they are doing a great job & that the room we stayed in was probably the cleanest hotel room I’ve ever stayed in. Please give these people a raise. I didn’t see even a piece of hair in the corner of the bathroom - nothing. They are doing a wonderful job! It felt almost newly renovated. Loved our stay & the grounds were beautiful! The only issue was had was our children were disappointed with the closure of the pool but we completely understand the extenuating circumstances & recent unprecedented rainfall. We’d love to come back & will be raving about this place to anyone who will listen haha
We were so happy with the room we got. Loved the two floor layout! The beds were incredibly cozy. The sheets were soft. Temperature was perfect in the room. Appreciated the coffee maker & mini fridge. I stopped a maid to let her know that they are doing a great job & that the room we stayed in was probably the cleanest hotel room I’ve ever stayed in. Please give these people a raise. I didn’t see even a piece of hair in the corner of the bathroom - nothing. They are doing a wonderful job! It felt almost newly renovated. Loved our stay & the grounds were beautiful! The only issue was had was our children were disappointed with the closure of the pool but we completely understand the extenuating circumstances & recent unprecedented rainfall. We’d love to come back & will be raving about this place to anyone who will listen haha
8
YungLi
Oct 10, 2023
·
Stayed 1 night
Beautiful location and clean room. Only complaint is that our room had a strange smell
Beautiful location and clean room. Only complaint is that our room had a strange smell
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AI-generated summary based on recent guest reviews
Rooms
Views are a highlight, and some renovated and Corson House rooms are spacious and comfortable. However, many rooms feel dated and can be noisy, with portable or noisy AC, heating issues, and occasional layout or view mismatches.
Related guest reviews
6
Wendy
Oct 1, 2023
·
Stayed 1 night
Room was dated and shabby. Light bulbs were missing and electrical outlets not functioning. Cracks in tiles in walls and peeling paint. Human hair on bathroom floor, hole in window screen that allowed in insects, and room was not soundproof in the least. We could hear everything they guests in the next room were saying. Also, the very noisy air conditioning unit was one of the old style that sits on the floor with a big tube out the window for air. This unit blocked access to the bed (which was ridiculously high). The hallway access doors did not have proper closures, and as a result slammed every time a guest walked through. The front desk did not open until 4 PM and is in a different building from where the sleeping rooms are. Only one room key is provided with a $50 charge if lost. Although the linens and towels were clean, and in good repair, the curtains and baseboards were very dusty We book through Expedia and got a distinct impression that the older, smaller, and less desirable rooms are given to Expedia customers. Even at a discounted price, the room rate is not justified. This property needs a thorough upgrade otherwise it’s simply lipstick on a pig and you’re not fooling anyone.
Room was dated and shabby. Light bulbs were missing and electrical outlets not functioning. Cracks in tiles in walls and peeling paint. Human hair on bathroom floor, hole in window screen that allowed in insects, and room was not soundproof in the least. We could hear everything they guests in the next room were saying. Also, the very noisy air conditioning unit was one of the old style that sits on the floor with a big tube out the window for air. This unit blocked access to the bed (which was ridiculously high). The hallway access doors did not have proper closures, and as a result slammed every time a guest walked through. The front desk did not open until 4 PM and is in a different building from where the sleeping rooms are. Only one room key is provided with a $50 charge if lost. Although the linens and towels were clean, and in good repair, the curtains and baseboards were very dusty We book through Expedia and got a distinct impression that the older, smaller, and less desirable rooms are given to Expedia customers. Even at a discounted price, the room rate is not justified. This property needs a thorough upgrade otherwise it’s simply lipstick on a pig and you’re not fooling anyone.
6
Stephen
Sep 10, 2023
·
Stayed 1 night
Room was expensive for it to have dusty furniture, peeling paint in the bath especially the tiles, mildew in the shower. The outside of the building was all peeling paint. The AC was a noisy in room unit with a hose out the window. The window ledge next to our dining table was full of dead flies. Beautiful location but the rest didn’t live up to our expectations. Beware of long staircase in the lodge with no elevator.
Room was expensive for it to have dusty furniture, peeling paint in the bath especially the tiles, mildew in the shower. The outside of the building was all peeling paint. The AC was a noisy in room unit with a hose out the window. The window ledge next to our dining table was full of dead flies. Beautiful location but the rest didn’t live up to our expectations. Beware of long staircase in the lodge with no elevator.
10
Ron
Feb 1, 2024
·
Stayed 1 night
Corson House is the place to stay at the Keltic for the near future. Clean and well appointed during our stay 👍
Corson House is the place to stay at the Keltic for the near future. Clean and well appointed during our stay 👍
10
don
Oct 19, 2023
·
Stayed 2 nights
We enjoyed all aspects of our stay! The view from our well appointed room was fantastic! the room itself was spacious and very comfortable. The bed was also very comfortable! We enjoyed the live music at the lounge and very much enjoyed our dinners at the Arduaine Restaurant! the only reason we gave a 4 on the staff and service was the buffet breakfast. We would often have to ask for coffee, jams ect and the hot food only warm!! Overall a very fantastic experience at your lodge!
We enjoyed all aspects of our stay! The view from our well appointed room was fantastic! the room itself was spacious and very comfortable. The bed was also very comfortable! We enjoyed the live music at the lounge and very much enjoyed our dinners at the Arduaine Restaurant! the only reason we gave a 4 on the staff and service was the buffet breakfast. We would often have to ask for coffee, jams ect and the hot food only warm!! Overall a very fantastic experience at your lodge!
2
Karina
Oct 21, 2023
·
Stayed 1 night
The main lodge was fairly loud so neither of us slept well - can’t say it was worth the price. Nice location and beautiful views though.
The main lodge was fairly loud so neither of us slept well - can’t say it was worth the price. Nice location and beautiful views though.
8
Andrii
Feb 21, 2024
·
Stayed 3 nights
The hotel is in unique location, remoted area with the trail next to the hotel. Room was clean but a little "tired", it is 80s,not modern. Ocean view was more like view of poles, but because of snow piles in front of the windows at least there was no need to curtain them. The restaurant is in a seperate building, the food is tasty, a lot of food on the plate. Hot tub outside is amazing experience in the cold weather but it might be occupied so it is better to come in the morning. Spa services should be booked ahead.
The hotel is in unique location, remoted area with the trail next to the hotel. Room was clean but a little "tired", it is 80s,not modern. Ocean view was more like view of poles, but because of snow piles in front of the windows at least there was no need to curtain them. The restaurant is in a seperate building, the food is tasty, a lot of food on the plate. Hot tub outside is amazing experience in the cold weather but it might be occupied so it is better to come in the morning. Spa services should be booked ahead.
10
Beverly
Oct 22, 2023
·
Stayed 1 night
The property is stunning. Amazing views everywhere you look. Good size rooms and updated features.
The property is stunning. Amazing views everywhere you look. Good size rooms and updated features.
10
Tammy
Feb 9, 2024
·
Stayed 2 nights
A huge shout out of appreciation needs to be made to the staff of the Keltic Lodge! We were booked in for a weekend of skiing and from the beginning it was obvious that the staff wanted you to be comfortable and taken care of. As it turned out, we happened to be there during the biggest snow storm in decades! Usually, Keltic is closed on Sundays and Mondays, but instead of sending us into the blizzard to fend for ourselves, and to give the smaller winter staff a well deserved break, they all went above and beyond to help us feel safe and secure. They offered an extremely reasonable rate to stay put and made sure we were well nourished! Amazing! (Claire- you did a stellar job in an unprecedented situation- a leader extraordinaire.) Besides all that, our room was recently renovated and lovely, what food and drinks we had were delicious, and the musical entertainment was A-1!
A huge shout out of appreciation needs to be made to the staff of the Keltic Lodge! We were booked in for a weekend of skiing and from the beginning it was obvious that the staff wanted you to be comfortable and taken care of. As it turned out, we happened to be there during the biggest snow storm in decades! Usually, Keltic is closed on Sundays and Mondays, but instead of sending us into the blizzard to fend for ourselves, and to give the smaller winter staff a well deserved break, they all went above and beyond to help us feel safe and secure. They offered an extremely reasonable rate to stay put and made sure we were well nourished! Amazing! (Claire- you did a stellar job in an unprecedented situation- a leader extraordinaire.) Besides all that, our room was recently renovated and lovely, what food and drinks we had were delicious, and the musical entertainment was A-1!
4
Charles
Sep 24, 2023
·
Stayed 1 night
We stayed in the main lodge which has not been renovated since about 1950. Room is small & poorly laid out. Connecting room, you could have a conversation with the folk next door. Latter half of September, & there was no heat even with a frost advisory - they did give a modest credit on our account for this which was appreciated. Restaurant menu had changed from on line, with item we wanted cancelled. Food was tasty but only warm at best. For the price one of the most disappointing stays I have had anywhere.
We stayed in the main lodge which has not been renovated since about 1950. Room is small & poorly laid out. Connecting room, you could have a conversation with the folk next door. Latter half of September, & there was no heat even with a frost advisory - they did give a modest credit on our account for this which was appreciated. Restaurant menu had changed from on line, with item we wanted cancelled. Food was tasty but only warm at best. For the price one of the most disappointing stays I have had anywhere.
10
Sharon
Jun 19, 2023
·
Stayed 1 night
Stayed one night. Had a beautiful room, upgraded, with a magnificent view
Stayed one night. Had a beautiful room, upgraded, with a magnificent view
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, caring, and willing to help during challenging situations, and issues are sometimes resolved with upgrades. Still, several reviews mention confusing check-in locations, slow or unresponsive service, and inconsistent professionalism.
Related guest reviews
6
Wendy
Oct 1, 2023
·
Stayed 1 night
Room was dated and shabby. Light bulbs were missing and electrical outlets not functioning. Cracks in tiles in walls and peeling paint. Human hair on bathroom floor, hole in window screen that allowed in insects, and room was not soundproof in the least. We could hear everything they guests in the next room were saying. Also, the very noisy air conditioning unit was one of the old style that sits on the floor with a big tube out the window for air. This unit blocked access to the bed (which was ridiculously high). The hallway access doors did not have proper closures, and as a result slammed every time a guest walked through. The front desk did not open until 4 PM and is in a different building from where the sleeping rooms are. Only one room key is provided with a $50 charge if lost. Although the linens and towels were clean, and in good repair, the curtains and baseboards were very dusty We book through Expedia and got a distinct impression that the older, smaller, and less desirable rooms are given to Expedia customers. Even at a discounted price, the room rate is not justified. This property needs a thorough upgrade otherwise it’s simply lipstick on a pig and you’re not fooling anyone.
Room was dated and shabby. Light bulbs were missing and electrical outlets not functioning. Cracks in tiles in walls and peeling paint. Human hair on bathroom floor, hole in window screen that allowed in insects, and room was not soundproof in the least. We could hear everything they guests in the next room were saying. Also, the very noisy air conditioning unit was one of the old style that sits on the floor with a big tube out the window for air. This unit blocked access to the bed (which was ridiculously high). The hallway access doors did not have proper closures, and as a result slammed every time a guest walked through. The front desk did not open until 4 PM and is in a different building from where the sleeping rooms are. Only one room key is provided with a $50 charge if lost. Although the linens and towels were clean, and in good repair, the curtains and baseboards were very dusty We book through Expedia and got a distinct impression that the older, smaller, and less desirable rooms are given to Expedia customers. Even at a discounted price, the room rate is not justified. This property needs a thorough upgrade otherwise it’s simply lipstick on a pig and you’re not fooling anyone.
6
Monica
Jul 1, 2023
·
Stayed 1 night
Positives: Nice property with a unique location. Great lawn area to sit and have a cocktail. Entrance to hiking path out to Middlehead very close to hotel. Downsides: We were there before the actual 'season' started (week before July 1st) and it seemed there was a lot of 'training' still going on with staff members - they didn't know answers to questions, etc. Registration location was not clear from entry drive into Lodge; we went to the Lodge but had to backtrack to another building to register. Our room was fine, but speakers playing music were left on (in lobby directly under our room ) ALL night long....very bothersome to sleep.
Positives: Nice property with a unique location. Great lawn area to sit and have a cocktail. Entrance to hiking path out to Middlehead very close to hotel. Downsides: We were there before the actual 'season' started (week before July 1st) and it seemed there was a lot of 'training' still going on with staff members - they didn't know answers to questions, etc. Registration location was not clear from entry drive into Lodge; we went to the Lodge but had to backtrack to another building to register. Our room was fine, but speakers playing music were left on (in lobby directly under our room ) ALL night long....very bothersome to sleep.
10
Richard
Jun 21, 2023
·
Stayed 2 nights
No signage to indicate check in was not at main lodge until you walked in the door, had to drive back down the road to another building. Just put up a sign saying "check-in here" on the entry road. Staff, food and location all great.
No signage to indicate check in was not at main lodge until you walked in the door, had to drive back down the road to another building. Just put up a sign saying "check-in here" on the entry road. Staff, food and location all great.
4
Paulette
Jun 20, 2023
·
Stayed 1 night
No signage on property, very difficult to find Reception desk. After a run around, finally got checked in and room was freezing with no heat. More run around trying to find someone to help us. Hours later, finally given a new room. Give management credit for giving us upgrade for all the pain, but small consolation!
No signage on property, very difficult to find Reception desk. After a run around, finally got checked in and room was freezing with no heat. More run around trying to find someone to help us. Hours later, finally given a new room. Give management credit for giving us upgrade for all the pain, but small consolation!
10
Daniel
Aug 26, 2023
·
Stayed 2 nights
Started off rough but the team really stepped up to ensure we had a wonderful stay.
Started off rough but the team really stepped up to ensure we had a wonderful stay.
2
anthony
Jul 22, 2023
·
Stayed 1 night
The stay at this hotel is was a disaster. It started by having no idea in which building the main desk is. A sign would be nice. After parking at the main lodge entering to find that I had to go to a different building. We were greated and given a key. Our room did not have a working toilet or sink. I tried to call the front desk but there was no answer. I had to walk. Turns out that room was “out of service” and we shouldn’t have been given it. They gave us another room. This room did not have a working air conditioner. Again no pick up from the front desk. I walked. I was told they would replace the air conditioner right away. We went to dinner and some sight seeing. When we returned they had not fixed the air. Tried to call. No one picked up. I walked again. At nine at night they moved our room again. After finally falling asleep a three am fire alarm went off. I would never recommend staying here. It is on beautiful property but the hotel is a disaster. It is also dated. Not worth paying to stay at it.
The stay at this hotel is was a disaster. It started by having no idea in which building the main desk is. A sign would be nice. After parking at the main lodge entering to find that I had to go to a different building. We were greated and given a key. Our room did not have a working toilet or sink. I tried to call the front desk but there was no answer. I had to walk. Turns out that room was “out of service” and we shouldn’t have been given it. They gave us another room. This room did not have a working air conditioner. Again no pick up from the front desk. I walked. I was told they would replace the air conditioner right away. We went to dinner and some sight seeing. When we returned they had not fixed the air. Tried to call. No one picked up. I walked again. At nine at night they moved our room again. After finally falling asleep a three am fire alarm went off. I would never recommend staying here. It is on beautiful property but the hotel is a disaster. It is also dated. Not worth paying to stay at it.
10
Joanne
Feb 17, 2024
·
Stayed 1 night
The staff was very responsive and great. We were there after a major snow storm so we did not get the massages that we had scheduled because the staff could not get in. This was understandable but a little disappointment with our plans. However, we had a great time and enjoyed our stay and again the staff was exceptional.
The staff was very responsive and great. We were there after a major snow storm so we did not get the massages that we had scheduled because the staff could not get in. This was understandable but a little disappointment with our plans. However, we had a great time and enjoyed our stay and again the staff was exceptional.
10
Tammy
Feb 9, 2024
·
Stayed 2 nights
A huge shout out of appreciation needs to be made to the staff of the Keltic Lodge! We were booked in for a weekend of skiing and from the beginning it was obvious that the staff wanted you to be comfortable and taken care of. As it turned out, we happened to be there during the biggest snow storm in decades! Usually, Keltic is closed on Sundays and Mondays, but instead of sending us into the blizzard to fend for ourselves, and to give the smaller winter staff a well deserved break, they all went above and beyond to help us feel safe and secure. They offered an extremely reasonable rate to stay put and made sure we were well nourished! Amazing! (Claire- you did a stellar job in an unprecedented situation- a leader extraordinaire.) Besides all that, our room was recently renovated and lovely, what food and drinks we had were delicious, and the musical entertainment was A-1!
A huge shout out of appreciation needs to be made to the staff of the Keltic Lodge! We were booked in for a weekend of skiing and from the beginning it was obvious that the staff wanted you to be comfortable and taken care of. As it turned out, we happened to be there during the biggest snow storm in decades! Usually, Keltic is closed on Sundays and Mondays, but instead of sending us into the blizzard to fend for ourselves, and to give the smaller winter staff a well deserved break, they all went above and beyond to help us feel safe and secure. They offered an extremely reasonable rate to stay put and made sure we were well nourished! Amazing! (Claire- you did a stellar job in an unprecedented situation- a leader extraordinaire.) Besides all that, our room was recently renovated and lovely, what food and drinks we had were delicious, and the musical entertainment was A-1!
10
Valerie
Jan 7, 2024
·
Stayed 1 night
Great staff
Great staff
2
Bonny
Jun 22, 2023
·
Stayed 1 night
Front office staff NOT friendly at all, they were rushing , gave us a cottage that’s under renovation. And had to call them to change it took an hour to change that to after calling them to remind. When we were leaving too front desk staff did not even smile or say thank you . Felt we were not welcomed there. Only people were very friendly and welcoming staff at the restaurant. They were very respectful, professional, friendly. We wanted to come to that area again in fall we don’t know if we will stay at the Keltic Lodge. Very sad 😢 they have wrong people in the front to greet customers.
Front office staff NOT friendly at all, they were rushing , gave us a cottage that’s under renovation. And had to call them to change it took an hour to change that to after calling them to remind. When we were leaving too front desk staff did not even smile or say thank you . Felt we were not welcomed there. Only people were very friendly and welcoming staff at the restaurant. They were very respectful, professional, friendly. We wanted to come to that area again in fall we don’t know if we will stay at the Keltic Lodge. Very sad 😢 they have wrong people in the front to greet customers.
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AI-generated summary based on recent guest reviews
Location
Spectacular, remote setting on the Cabot Trail with dramatic ocean scenery and easy access to the Middle Head trail.
Related guest reviews
8
Mary
May 30, 2023
·
Stayed 2 nights
great views, restaurant was fantastic
great views, restaurant was fantastic
8
Tanya
Sep 25, 2023
·
Stayed 4 nights
Amazing views!
Amazing views!
10
Katherine
Jun 27, 2023
·
Stayed 2 nights
Everything is great. staffs are very friendly and helpful, the property is very beautiful and have awesome view.
Everything is great. staffs are very friendly and helpful, the property is very beautiful and have awesome view.
10
meet
Jun 1, 2023
·
Stayed 1 night
Great location and staff is very friendly. will visit again.. surroundings are best with views
Great location and staff is very friendly. will visit again.. surroundings are best with views
10
David
Oct 8, 2023
·
Stayed 1 night
Beautiful area!
Beautiful area!
10
Morris
Aug 27, 2023
·
Stayed 2 nights
The setting could not have been more beautiful. We stayed in the older “main” lodge. Not super modern, but that was a big part of its charm. Enjoyed a short hike along the Middle Head train which started just a few hundred yards from the lodge.
The setting could not have been more beautiful. We stayed in the older “main” lodge. Not super modern, but that was a big part of its charm. Enjoyed a short hike along the Middle Head train which started just a few hundred yards from the lodge.
10
Darryl
Jun 1, 2023
·
Stayed 1 night
Rented the Deluxe Room with ocean view. The front desk staff were excellent. The room was better than expexted and the view was spectacular. Yes, you do require to purchase a park pass.
Rented the Deluxe Room with ocean view. The front desk staff were excellent. The room was better than expexted and the view was spectacular. Yes, you do require to purchase a park pass.
8
edward
Aug 3, 2023
·
Stayed 2 nights
This establishment is old and that fact must be taken into consideration. AC is by portable unit. No elevators so plan for stairs. Parking is easy but updating needed. Breakfast is good for a few days/if longer make some alternate plan as local is far away. Nice staff. Cabot trail/that's why your here.
This establishment is old and that fact must be taken into consideration. AC is by portable unit. No elevators so plan for stairs. Parking is easy but updating needed. Breakfast is good for a few days/if longer make some alternate plan as local is far away. Nice staff. Cabot trail/that's why your here.
8
Andrii
Feb 21, 2024
·
Stayed 3 nights
The hotel is in unique location, remoted area with the trail next to the hotel. Room was clean but a little "tired", it is 80s,not modern. Ocean view was more like view of poles, but because of snow piles in front of the windows at least there was no need to curtain them. The restaurant is in a seperate building, the food is tasty, a lot of food on the plate. Hot tub outside is amazing experience in the cold weather but it might be occupied so it is better to come in the morning. Spa services should be booked ahead.
The hotel is in unique location, remoted area with the trail next to the hotel. Room was clean but a little "tired", it is 80s,not modern. Ocean view was more like view of poles, but because of snow piles in front of the windows at least there was no need to curtain them. The restaurant is in a seperate building, the food is tasty, a lot of food on the plate. Hot tub outside is amazing experience in the cold weather but it might be occupied so it is better to come in the morning. Spa services should be booked ahead.
10
Shahriar
Aug 21, 2023
·
Stayed 1 night
I liked the area, very relaxing and welcoming.
I liked the area, very relaxing and welcoming.
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AI-generated summary based on recent guest reviews
Dining
On-site restaurants often earn praise for tasty dinners and live music. Others report long waits, changed menus, uneven cocktail quality, and meals that can be average or overpriced, with buffet breakfast sometimes lukewarm.
Related guest reviews
4
Nirupama
Aug 20, 2023
·
Stayed 2 nights
Aging property with musty carpets and very basic amenities in the room. There is no elevator - so be ready to carry your luggage up by yourself. The restaurants were over priced and food pretty mediocre. You can find better fare outside in the neighbouring towns.
Aging property with musty carpets and very basic amenities in the room. There is no elevator - so be ready to carry your luggage up by yourself. The restaurants were over priced and food pretty mediocre. You can find better fare outside in the neighbouring towns.
10
Lise
Jul 16, 2023
·
Stayed 2 nights
The dinner at the Purple Thistle was outstanding. Great chef.
The dinner at the Purple Thistle was outstanding. Great chef.
6
Michelle
Oct 1, 2023
·
Stayed 1 night
The grounds are beautiful. Our room was comfortable but paint was peeling off the door trim. Asks you to be environmentally friendly by saving water and re-using towels, which is great, but then has plastic single use cups in the bathroom wrapped in more plastic. The food at the restaurant was very good but we ordered the mussels to “start” and they came with our entree at the same time. There was no spoon with my chowder and no bowl to put the mussel shells in. By the time I got to eat my soup it was luke warm. The drinks were really good and the live music was wonderful. I would have told the front desk but they never asked how my stay was when I checked out.
The grounds are beautiful. Our room was comfortable but paint was peeling off the door trim. Asks you to be environmentally friendly by saving water and re-using towels, which is great, but then has plastic single use cups in the bathroom wrapped in more plastic. The food at the restaurant was very good but we ordered the mussels to “start” and they came with our entree at the same time. There was no spoon with my chowder and no bowl to put the mussel shells in. By the time I got to eat my soup it was luke warm. The drinks were really good and the live music was wonderful. I would have told the front desk but they never asked how my stay was when I checked out.
10
lorraine
Sep 5, 2023
·
Stayed 1 night
Lovely property with amazing views. Fantastic food and great entertainment. Staff were very friendly and welcoming.
Lovely property with amazing views. Fantastic food and great entertainment. Staff were very friendly and welcoming.
10
don
Oct 19, 2023
·
Stayed 2 nights
We enjoyed all aspects of our stay! The view from our well appointed room was fantastic! the room itself was spacious and very comfortable. The bed was also very comfortable! We enjoyed the live music at the lounge and very much enjoyed our dinners at the Arduaine Restaurant! the only reason we gave a 4 on the staff and service was the buffet breakfast. We would often have to ask for coffee, jams ect and the hot food only warm!! Overall a very fantastic experience at your lodge!
We enjoyed all aspects of our stay! The view from our well appointed room was fantastic! the room itself was spacious and very comfortable. The bed was also very comfortable! We enjoyed the live music at the lounge and very much enjoyed our dinners at the Arduaine Restaurant! the only reason we gave a 4 on the staff and service was the buffet breakfast. We would often have to ask for coffee, jams ect and the hot food only warm!! Overall a very fantastic experience at your lodge!
10
Ron
Mar 10, 2024
·
Stayed 1 night
Easy check in, dining on site was great.
Easy check in, dining on site was great.
10
Tammy
Feb 9, 2024
·
Stayed 2 nights
A huge shout out of appreciation needs to be made to the staff of the Keltic Lodge! We were booked in for a weekend of skiing and from the beginning it was obvious that the staff wanted you to be comfortable and taken care of. As it turned out, we happened to be there during the biggest snow storm in decades! Usually, Keltic is closed on Sundays and Mondays, but instead of sending us into the blizzard to fend for ourselves, and to give the smaller winter staff a well deserved break, they all went above and beyond to help us feel safe and secure. They offered an extremely reasonable rate to stay put and made sure we were well nourished! Amazing! (Claire- you did a stellar job in an unprecedented situation- a leader extraordinaire.) Besides all that, our room was recently renovated and lovely, what food and drinks we had were delicious, and the musical entertainment was A-1!
A huge shout out of appreciation needs to be made to the staff of the Keltic Lodge! We were booked in for a weekend of skiing and from the beginning it was obvious that the staff wanted you to be comfortable and taken care of. As it turned out, we happened to be there during the biggest snow storm in decades! Usually, Keltic is closed on Sundays and Mondays, but instead of sending us into the blizzard to fend for ourselves, and to give the smaller winter staff a well deserved break, they all went above and beyond to help us feel safe and secure. They offered an extremely reasonable rate to stay put and made sure we were well nourished! Amazing! (Claire- you did a stellar job in an unprecedented situation- a leader extraordinaire.) Besides all that, our room was recently renovated and lovely, what food and drinks we had were delicious, and the musical entertainment was A-1!
8
Michael
Aug 9, 2023
·
Stayed 2 nights
They need to touch base with Expedia as I had booked 2 nights , Room was one king and 2 doubles because we had a party of 6. Upon check in was told they do not have any rooms matching that description. So the other couple with us had to sleep on a pull out couch we are easy to get along with so we requested a cot. Friendly and helpful staff however. Restaurant Arduaine, it was crazy busy 2 hrs 50 mins for a meal. The area as a whole I think is still feeling the aftermath of Covid deathly slow everywhere. The view as always is stunning at Keltic, your paying for that . We stayed at the Corson house very nice room but not worth $450 a night IMO.
They need to touch base with Expedia as I had booked 2 nights , Room was one king and 2 doubles because we had a party of 6. Upon check in was told they do not have any rooms matching that description. So the other couple with us had to sleep on a pull out couch we are easy to get along with so we requested a cot. Friendly and helpful staff however. Restaurant Arduaine, it was crazy busy 2 hrs 50 mins for a meal. The area as a whole I think is still feeling the aftermath of Covid deathly slow everywhere. The view as always is stunning at Keltic, your paying for that . We stayed at the Corson house very nice room but not worth $450 a night IMO.
6
Rachel
Sep 11, 2023
·
Stayed 2 nights
The staff was very nice but the lodge was overpriced for what we got. Surprising not much to do if the weather is bad. Bar did not know how to make cocktails so we stuck to beer and wine following 2 badly made drinks.
The staff was very nice but the lodge was overpriced for what we got. Surprising not much to do if the weather is bad. Bar did not know how to make cocktails so we stuck to beer and wine following 2 badly made drinks.
10
April
Aug 27, 2023
·
Stayed 1 night
Beautiful views of the Highlands. Dinner at Arduiane Restaurant was excellent
Beautiful views of the Highlands. Dinner at Arduiane Restaurant was excellent
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AI-generated summary based on recent guest reviews
8
Dane
Mar 6, 2023
·
Stayed 1 night
Keltic is the great
Keltic is the great
8
Amanda
Mar 4, 2023
·
Stayed 2 nights
Most spectacular views!
Most spectacular views!
8
William
Feb 3, 2023
·
Stayed 1 night
We stayed at Keltic to celebrate a 60th Birthday…Room was nice and big, food at restaurant was good along with Buddy MacDonald for great entertainment…Was cold and snowy but still got out for a great walk to view the amazing property..CB is beautiful no matter what the season…
We stayed at Keltic to celebrate a 60th Birthday…Room was nice and big, food at restaurant was good along with Buddy MacDonald for great entertainment…Was cold and snowy but still got out for a great walk to view the amazing property..CB is beautiful no matter what the season…
FAQs about Keltic Lodge At The Highlands
Is parking available at the property?
Free self-parking is available on-site, and it is uncovered. No reservation is required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee, approximately CAD 20 to 35 per person.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including a wheelchair-accessible parking area, public washrooms, lounge, and on-site restaurant. There are also upper floors accessible only by stairs.
What is the location of the property in relation to key landmarks?
The hotel is located in Ingonish Beach, next to a golf course, just a 3-minute walk from Middle Head Trailhead and 8 minutes by foot from Highlands Links. It is 2 miles from Cape Breton Highlands National Park and 2.1 miles from Franey Mountain.
Does the property have a swimming pool?
The hotel features 2 hot tubs but does not specify the presence of a swimming pool. Guests can enjoy recreational amenities, including a sauna.
What are the policies for guests staying with children?
Children are allowed at the property, and there is no specified minimum age for children to stay for free.
Have a question?
Instant AI responses are based on hotel information
The front desk is open daily from 6:30 AM - 11:30 AM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 19 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Fee for buffet breakfast: approximately CAD 20 to 35 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free Wi-Fi
Sauna
Designated Smoking Area
Breakfast Available (surcharge)
Children's Games
Clubhouse
General
Sauna
Breakfast Available (surcharge)
Children's Games
Upper Floors (Stairs Only)
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Wheelchair-Accessible Public Washroom
Parking
Parking (Self) (free)
Parking (Uncovered)
Services
Designated Smoking Area
Concierge Services
Front Desk (limited hours)
Gift Shops or Newsstand
Activities
Clubhouse
Golf Cart
Golf Equipment
Outdoor Furniture
Pro Shop
Internet
Free Wi-Fi