Name: Sheraton Commander Hotel
Address: 16 Garden Street, West Cambridge, Cambridge, Massachusetts, United States of America, Cambridge, Middlesex County, US
Price range: $331–$1,159 per night
Rating: 8.35

What guests think

At Sheraton Commander Hotel, travellers repeatedly praise the walkable Harvard Square location and friendly, helpful staff, along with comfortable, sometimes spacious rooms and classic character, making it a convenient base for campus visits and Cambridge sightseeing.

Downsides include ongoing renovations, some dated rooms with very small bathrooms, and limited in room amenities noted by some, such as no mini fridge or microwave and disposable cups. While cleanliness is frequently praised, there are several reports of bugs and occasional noise disturbances, and valet parking is convenient but expensive. Plan accordingly if modern fixtures and abundant in room extras are priorities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Valet parking is available and convenient but often described as expensive; elevators are small. Some common areas show ongoing renovations.

Related guest reviews

6

Vipin

Sep 3, 2024

·

Stayed 4 nights

Property is quite old and very expensive for the quality of the rooms and bathrooms and furnishings. Needs extensive renovation. Quite walkable from Harvard square and restaurants. On site valet has in-and-out privileges but quite expensive, but that's par for the course in Cambridge/Boston.

8

Rhonda

Mar 16, 2025

·

Stayed 1 night

Good property that is undergoing needed room Reno. Common areas are good and good location with walking distance to Harvard square.

10

Jennifer

Jul 11, 2024

·

Stayed 1 night

Great hotel in a wonderful location. Rooms very large and well appointed. Hotel offers outdoor seating and nice restaurant. Area is walkable, close to Harvard Square

10

Katy

Jul 7, 2024

·

Stayed 1 night

Staff very helpful (e.g. could walk into restaurant and just buy coffee--they were fine/very helpful); parking is expensive but at least it's right there; hotel room great--spacious, good to get work done); hotel gym much better than reviews said and nice and bright--we loved staying here!

8

Lisa

Oct 3, 2024

·

Stayed 2 nights

Quiet and clean but needs renovations which I see are planned. Loved the spirit tasting and crudite in the lobby that one night.

6

Deborah

Jan 4, 2023

·

Stayed 19,360 nights

This hotel used to feel elegant, but not anymore. Our bathroom was cramped, our room decor was drab (brown and taupe), and the artwork on the walls is a mishmash (colonial Grecian urn 1920s??) Cheap hotel chains offer more bathroom amenities and less expensive breakfast buffets. Valet parking is overpriced but they get away with it because parking is so scarce in Cambridge. No room service. On the plus side, the hotel is very clean and our bed was very comfortable. Didn’t try the restaurant

8

Heather

Mar 4, 2024

·

Stayed 1 night

If you need to be near Harvard its all about the location, but hard to unload/load without a dedicated lot and for the price you could do better farther away. No mini fridge is sort of unheard of these days, and the bathrooms were small. Quiet though and big room, tiny elevators and no free breakfast or parking so we'll look somewhere cheaper next time.

10

Christopher M

Mar 1, 2025

·

Stayed 1 night

Perfect location with a very attentive staff. The rooms were large and well appointed. A minor issue is that they are undergoing a renovation which created a less attractive decor in areas but it was no impediment to enjoying my stay

2

Vivian

Dec 19, 2022

·

Stayed 1 night

I didn’t like the hard to get to the hotel, no space for parking and the valet service is a joke!!! For $45 dollars a night is so expensive!!! The service is awful, but wen I get to check in the lady in the front desk didn’t greet me. …. She was so rude and with a really bad attitude!!! Sadly I have a car accident going to the hotel but she didn’t even care about that… the elevator is a joke and there are no safety control of any kind!!! That elevator nearly fit 3 people!!! And forget it if you have a big luggage it won’t fit… the room are renovated but have a old smell…,like something is humid, the bathroom is so small you cannot use the toilet properly!!!there where no bathrooms toiletries!!! We have to ask for it. The place smells like a fish market from the restaurant in the 1st floor, we cannot even have water because we have to pay for it $4 for water!!!! So bad experience!!!🙁 extremely desapointing!!!

10

Susan

Apr 3, 2023

·

Stayed 1 night

The location of the Commander cannot be beat. You can easily walk to anywhere on Harvard's campus and the valet parking is very convenient. Rooms are nicely presented amd very clean.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are generally clean and well kept, but several guests reported bugs or bed bugs.

Related guest reviews

10

Kadriye

May 23, 2025

·

Stayed 4 nights

It was very nice hotel. Clean, safe and comfortable…

10

David

Aug 19, 2025

·

Stayed 2 nights

Nice hotel located across from the park. Clean, quiet, convenient.

6

james

Aug 20, 2024

·

Stayed 3 nights

I had bug bites that I am assuming were from the bed. It happened over two nights (ankles, waist and chest. I didn't do any walking through tall grass etc. so can't explain the bites except maybe for the bed.

10

Thomas

Sep 21, 2025

·

Stayed 1 night

Rooms was clean, staff was friendly and helpful.

2

jingling

Jul 19, 2024

·

Stayed 1 night

I found a bug on our bed.

10

REBEKAH

Mar 4, 2025

·

Stayed 1 night

Very clean, great location!

10

Michael

Sep 8, 2025

·

Stayed 1 night

Went for a weekend getaway. Didn't have high expectations but pleasantly surprised. Everything was great. Spacious, clean room with beautiful furniture. Friendly staff throughout. Would definitely stay here again.

10

Ashley

May 27, 2024

·

Stayed 1 night

Very clean, super comfy beds and pillows, very happy with our stay.

4

Leepy

Sep 22, 2025

·

Stayed 2 nights

Bed bugs and extremely poor service/attitude from manager lady at NuBar.

10

Sreenivasan

May 21, 2024

·

Stayed 2 nights

One of the finest places we've stayed at. The staff was courteous and helpful. The room was spacious and clean and the king size bed was super comfortable. Harvard square is just a few minutes away. We loved the stay and would highly recommend it to everyone.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often spacious with classic charm. Some are dated, bathrooms can be very small, in room amenities like mini fridges or microwaves are sometimes absent, and a few guests reported noise; renovations are in progress.

Related guest reviews

4

Jonathan

Nov 27, 2023

·

Stayed 1 night

Noisy. Expected a quiet place for rest. Could not sleep

8

Rhonda

Mar 16, 2025

·

Stayed 1 night

Good property that is undergoing needed room Reno. Common areas are good and good location with walking distance to Harvard square.

10

Shawn

Jul 3, 2024

·

Stayed 1 night

The room was amazing. Very comfortable and clean. Walking distance to Harvard Square. Nice location

6

Stephen

Jan 10, 2024

·

Stayed 1 night

This is a Cambridge landmark that Sheraton has done a nice job of cleaning up and applying a fresh coat of paint, although the "restaurant" isn't much more than a serviceable place to grab something convenient, and the rooms are clean and reasonably well appointed. My bathroom was so small that the door wouldn't open all the way because it knocked into the toilet (don't ask how they could have passed code because i can;t imagine they did).

2

Justin

May 27, 2023

·

Stayed 1 night

We paid almost $900 for the night before commencement. We stayed at room 111 and it was the worst experience ever. Every 15 minutes or so, there would be this loud whirring sound that made it impossible for us to fall asleep. Felt horrible for my entire graduation day because of lack of sleep. Will definitely NOT stay at this hotel again.

10

kirsten

Nov 22, 2024

·

Stayed 3 nights

Very comfortable hotel. Only complaint is that the room had only plastic cups for drinking and disposable paper cups for coffee - also very sparse toiletries, no shower cap, only 1 bar soap. For the price, they should have had glass cups, coffee mugs etc.

10

Kara

Jul 30, 2025

·

Stayed 4 nights

Staff was courteous and very helpful. Beds and pillows were extremely comfortable. Nice clean well appointed bathroom. Amazing location. Wish there were fridge, microwave in room

8

Heather

Mar 4, 2024

·

Stayed 1 night

If you need to be near Harvard its all about the location, but hard to unload/load without a dedicated lot and for the price you could do better farther away. No mini fridge is sort of unheard of these days, and the bathrooms were small. Quiet though and big room, tiny elevators and no free breakfast or parking so we'll look somewhere cheaper next time.

10

Michael

Sep 8, 2025

·

Stayed 1 night

Went for a weekend getaway. Didn't have high expectations but pleasantly surprised. Everything was great. Spacious, clean room with beautiful furniture. Friendly staff throughout. Would definitely stay here again.

10

Allison

Mar 18, 2025

·

Stayed 2 nights

This hotel is in one of the prettiest corners of Cambridge, and only a short walk from everything in Harvard Square. The room was also very charming and comfortable - it didn't feel like a generic chain hotel.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, helpful, and accommodating, with efficient check in. A few guests reported poor attitude from staff.

Related guest reviews

8

Shannon

Jul 6, 2024

·

Stayed 3 nights

Excellent staff

10

ANN

May 12, 2025

·

Stayed 1 night

Historic area and great town made this the perfect place to stay. From check in to check out the staff was so pleasant and helpful

10

Thomas

Sep 21, 2025

·

Stayed 1 night

Rooms was clean, staff was friendly and helpful.

10

Tina

Jul 4, 2025

·

Stayed 2 nights

Nice location very quiet corner close to the greens. Food is reasonable price with good quality. The bed is comfort and room is quite spacious. Staff very helpful and responsive.

10

Susan

Jan 19, 2025

·

Stayed 1 night

Staff was friendly and accommodating

10

Amy

Oct 11, 2024

·

Stayed 4 nights

Great location! Staff was super helpful and friendly! Highly recommend!

10

David

Mar 9, 2025

·

Stayed 1 night

It was a really nice hotel. The staff was super friendly and helpful! Would definitely come back :)

10

Jessica

May 26, 2025

·

Stayed 1 night

Great hotel and location! Very walkable area. Staff was friendly and extremely helpful. Would definitely stay again.

2

Vivian

Dec 19, 2022

·

Stayed 1 night

I didn’t like the hard to get to the hotel, no space for parking and the valet service is a joke!!! For $45 dollars a night is so expensive!!! The service is awful, but wen I get to check in the lady in the front desk didn’t greet me. …. She was so rude and with a really bad attitude!!! Sadly I have a car accident going to the hotel but she didn’t even care about that… the elevator is a joke and there are no safety control of any kind!!! That elevator nearly fit 3 people!!! And forget it if you have a big luggage it won’t fit… the room are renovated but have a old smell…,like something is humid, the bathroom is so small you cannot use the toilet properly!!!there where no bathrooms toiletries!!! We have to ask for it. The place smells like a fish market from the restaurant in the 1st floor, we cannot even have water because we have to pay for it $4 for water!!!! So bad experience!!!🙁 extremely desapointing!!!

4

Leepy

Sep 22, 2025

·

Stayed 2 nights

Bed bugs and extremely poor service/attitude from manager lady at NuBar.

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AI-generated summary based on recent guest reviews

Location

Excellent for Harvard Square visits: walkable to campus, shops, parks, and local sights; several note a quiet, pleasant neighborhood.

Related guest reviews

10

Cat

Aug 20, 2025

·

Stayed 1 night

Located in a lovely neighbourhood, walkable to shops, parks etc. Breakfast buffet was great and staff very helpful

10

David

Aug 19, 2025

·

Stayed 2 nights

Nice hotel located across from the park. Clean, quiet, convenient.

10

Richard

Nov 26, 2022

·

Stayed 2 nights

Beautiful hotel with modern rooms in a historic building, a few blocks from the center of Harvard Square. Half the price of the hotel we'd previously stayed in.

10

Jill

Sep 6, 2025

·

Stayed 3 nights

Walking distance to Harvard University.

10

Tina

Jul 4, 2025

·

Stayed 2 nights

Nice location very quiet corner close to the greens. Food is reasonable price with good quality. The bed is comfort and room is quite spacious. Staff very helpful and responsive.

10

Robert

Sep 2, 2025

·

Stayed 1 night

Friendly staff. Near Harvard Square.

10

Allison

Jun 22, 2025

·

Stayed 1 night

Great hotel and convenient to Harvard

10

Terry

Sep 27, 2025

·

Stayed 2 nights

Nice hotel, very comfortable. Close to center of Harvard

10

Susan

Apr 3, 2023

·

Stayed 1 night

The location of the Commander cannot be beat. You can easily walk to anywhere on Harvard's campus and the valet parking is very convenient. Rooms are nicely presented amd very clean.

10

Saji

Sep 9, 2025

·

Stayed 3 nights

It was convenient to all activities near Harvard square

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AI-generated summary based on recent guest reviews

Dining

On site Nubar and breakfast options earn praise for good food and helpful service, with some noting pleasant spaces and tastings. There are occasional criticisms, including one report of poor restaurant staff attitude.

Related guest reviews

10

Gregory

Mar 6, 2024

·

Stayed 4 nights

Love how easy it is to stay at the Sheraton Commander. Lots of food near by, and Nubar is great. Charles River and Harvard just a few blocks away.

10

Cat

Aug 20, 2025

·

Stayed 1 night

Located in a lovely neighbourhood, walkable to shops, parks etc. Breakfast buffet was great and staff very helpful

8

Allan Troy

Dec 5, 2022

·

Stayed 19,330 nights

Wish the room had 2 queen beds instead of 2 double beds. Also, we had 4 people staying in room. We were given 3 bath towels, 2 cups for coffee. Doesn’t work for 4 people. Dined at Nubar for the first time. Excellent service and good food. Have stayed at Commander hotel before and will stay there again.

10

Nathan

Jan 17, 2023

·

Stayed 1 night

The staff was prompt and efficient in taking care of my check in and the dining area was comfortable and pleasant.

10

Jennifer

Jul 11, 2024

·

Stayed 1 night

Great hotel in a wonderful location. Rooms very large and well appointed. Hotel offers outdoor seating and nice restaurant. Area is walkable, close to Harvard Square

10

Suzanne

Jun 1, 2025

·

Stayed 1 night

Courteous staff, nice restaurant, comfortable room and location allowed us to walk everywhere in Harvard Square.

6

Stephen

Jan 10, 2024

·

Stayed 1 night

This is a Cambridge landmark that Sheraton has done a nice job of cleaning up and applying a fresh coat of paint, although the "restaurant" isn't much more than a serviceable place to grab something convenient, and the rooms are clean and reasonably well appointed. My bathroom was so small that the door wouldn't open all the way because it knocked into the toilet (don't ask how they could have passed code because i can;t imagine they did).

10

Tina

Jul 4, 2025

·

Stayed 2 nights

Nice location very quiet corner close to the greens. Food is reasonable price with good quality. The bed is comfort and room is quite spacious. Staff very helpful and responsive.

8

Lisa

Oct 3, 2024

·

Stayed 2 nights

Quiet and clean but needs renovations which I see are planned. Loved the spirit tasting and crudite in the lobby that one night.

4

Leepy

Sep 22, 2025

·

Stayed 2 nights

Bed bugs and extremely poor service/attitude from manager lady at NuBar.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$225
February	$459
March	$320
April	$401
May	$398
June	$481
July	$366
August	$316
September	$400
October	$481
November	$323
December	$257

Su	Mo	Tu	We	Th	Fr	Sa
				1 $588	2 $539	3 $932
4 $353	5 $569	6 $588	7 $1,159	8 $637	9	10 $588
11 $392	12 $461	13 $461	14 $461	15 $541	16	17
18 $441	19 $500	20 $541	21 $637	22	23 $751	24
25 $541	26 $639	27 $669	28 $649	29 $588	30	31 $373

Sheraton Commander Hotel

Prices for Sheraton Commander Hotel

Monthly average prices

About this property

Location

Room options

Club Room, 1 King Bed

Club Room, 1 Queen Bed

Club Room, 2 Queen Beds (Mobility Accessible, Tub)

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 1 Queen Bed

Junior Suite, 1 King Bed (Mobility Accessible, Tub)

Room, 1 Queen Bed (Hearing Accessible)

Room, 1 King Bed (Hearing Accessible)

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Suite, 1 Bedroom (Hearing Accessible)

Club Room, 1 King Bed (Hearing Accessible)

Room, 1 King Bed

Junior Suite, 1 King Bed

Club Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

Suite, 1 Bedroom

Room, 2 Queen Beds (Hearing Accessible)

Guest reviews of Sheraton Commander Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Commander Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $536
20 $331	21 $587	22 $1,120	23 $902	24 $702	25	26
27 $489	28 $588	29 $686	30 $736