Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee, approximately CAD 8.59 to 15.99 per person.

Does the property allow pets?

Yes, pets are allowed with a fee of CAD 21 per pet, per night, and a maximum pet deposit of CAD 50 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 11:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible registration desk, limited wheelchair accessibility, and wheelchair-accessible parking. An elevator is also available for ease of access.

What is the property’s location in relation to key landmarks?

The hotel is located in the mountains, within a 5-minute drive of Whistle Punk Hollow Adventure Golf and Squamish Adventure Centre. It is approximately 1.3 miles from West Coast Railway Heritage Park and 1.4 miles from Brackendale Eagles Provincial Park.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and there is no minimum age for children to stay for free.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CAD 10.00 per night, and advance request or confirmation is required for availability.

Mountain Retreat Hotel in Squamish

What guests think

At Mountain Retreat Hotel, guests praise the family-friendly pool with waterslide and reasonable value, while noting dated spaces, mixed service, and recurring maintenance issues including loud or faulty air-conditioning, occasional housekeeping lapses, and intermittent pool or hot tub problems.

Many find rooms clean and comfortable, sometimes spacious, though features feel old and power outlets or USB ports are limited. The location is handy for drivers and outdoor attractions but sits in an industrial area with mostly fast‑food nearby; the on‑site restaurant draws praise though a few find it pricey. Overall, a straightforward base for exploring if you prioritize value and family features over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool with waterslide is a major family draw, but recurring issues include occasional closures, murky or musty water, and an out‑of‑order hot tub at times. Guests also note plentiful parking and an on‑site restaurant.

Related guest reviews

8

Charlene

Jul 10, 2023

·

Stayed 1 night

Waterslides are good. Pool area closes at 10pm. Has hot tub.

10

Richard

Jun 27, 2023

·

Stayed 2 nights

Good location close to town and coffee shops. Pool and hot tub were nice after spending the day hiking 🙂

4

Robert

Jul 24, 2023

·

Stayed 5 nights

Never cleaned my room once or replaced towels during my 5 night stay. Had to put my garbage and towels in the hallway to get them addressed and had to catch housekeepers in the hallway to ask for towels. Additionally, the pool was disgustingly dirty. The blue tile at water level was so grimy it was nearly white and people had 'carved' their initials into the grime . Also the pool ladder broke and cut my leg as I was exiting the pool, there was no attempt at repair and the other pool ladder was also broken with only one rung remaining.

10

Marlene

Jul 13, 2023

·

Stayed 1 night

The attached restaurant was great - awesome food and service. Pool and slide were also clean and enjoyable. Although an older hotel, the room was updated, clean, quiet and great mattress and pillows. Would not hesitate to stay again. Close to tourist sites and amenities.

8

Karlie

Jul 7, 2023

·

Stayed 1 night

The pool was out of commission, otherwise very clean and comfortable.

6

WILLIAM

Aug 31, 2023

·

Stayed 1 night

The building needs some update. The room was clean but the hair dryer was not working and the bathtub drain was clogged. The hallway was clean and no funny smell. The staff were friendly. The slide in the swimming pool was awesome. The hot tub was big enough for 6 people. There was a restaurant next to the hotel. Plenty of parking including covered parking.

8

Melanie

Jul 31, 2023

·

Stayed 2 nights

The staff were nice, the area was quiet and close enough to the shops. Our toilet paper roll had one single sheet of toilet paper left on it and instead of swapping it out the folded the single piece to make it look nice... the pool was musty and mildewy smelling and the hot tub had a greenish tinge to the water. The waterslide was super fun but because the water looked so dirty we got out pretty quickly to shower off.

8

David

Jul 7, 2023

·

Stayed 1 night

Room wasn't available when I arrived. Staff were nice about it, but it was almost 5PM before I got in. Room was large, dated, comfortable. Bed was ok, not great. Onsite Liquor Store was handy. Pool and water slide were very fun. Hot tub was more murky than I'd have preferred.

8

Karin

May 7, 2023

·

Stayed 2 nights

Good setup for larger family and a dog and mtn bikes. Sofa-beds best for smaller children but the family suite a great size for more space. Central location. Pool and water slide as added extra.

8

Matt

Aug 6, 2023

·

Stayed 1 night

We were told we could not use any hotel amenities after checkout which was a bit inconvenient for this trip. That should be permitted as long as access to the room isn’t needed, but other than that it was great for a one night stay. The waterslide is crazy fun!!

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Cleanliness

Feedback on cleanliness is mixed: many report clean or very clean rooms, while others encountered unprepared rooms, stained carpets, lingering smoke smells, or missed housekeeping and maintenance such as clogged drains. Pool area cleanliness is also a recurring concern.

Related guest reviews

10

Marshall

Aug 29, 2023

·

Stayed 5 nights

Although an older building, the room was in great condition and very clean. I would definitely stay here again.

4

MILTON

Mar 30, 2023

·

Stayed 4 nights

Not a retreat, wonderful shade of brown everywhere. LCD tvs, not smart, no HDMI port and 30 inch. Cable channels terrible mostly sports not friendly for children. The staff doesn't unlock the twin lobby doors and watch while guests colide at the doors. Its clearly a family run hotel at the most basic service levels. Rooms appear clean but look closely and gummy bears along the baseboards and hair on the bathroom floor. Also, it would be nice if they swept up the outside entry way, pick up the trash and unlock side doors as posted on there sign outside. The elevator is painted ugly brown inside and oil-based paint is off gasing and the sme is terrible, the prisoner at my work is much nicer. The positives: in room microwave and refrigerator.

6

Christina

May 28, 2023

·

Stayed 1 night

Check in was very quick and easy. Staff was extremely friendly and helpful. Pool temperature is nice and warm. We went to our room and it had not been cleaned from the previous guests. Called down to the front desk and they came up with new keys to a different room a couple doors down. There was a visible leak under the sink in our room. Some hair in the tub and on the walls. Soap scum down the front of the sink. Decent place.

8

Brett

Jul 30, 2023

·

Stayed 1 night

Clean bedroom and bathroom; very nice staff!

4

Curtis

Jun 29, 2023

·

Stayed 1 night

Very unclean hotel. I booked 3 rooms for a work crew because it was relatively cheap, but I won't stay at this hotel again. After checking in, I went to my room to find it in total disarray. It was not made up or cleaned from the previous guest. Beds unmade, wet towels everywhere, etc. I got a new room, of course on a different floor from my workmates but whatever. I get my luggage in the room and go to take a nice shower (we had already worked all day in the bush). Halfway thru my shower I notice a wet, dirty undershirt hanging in the shower. DISGUSTING!!! Yuck!! Afterward, I went down to my coworkers room. He was annoyed, since he had found tons of garbage stashed under one of the beds. To top it all off, his AC unit was broken, and he couldn't cool down all night! The general area around the hotel is filthy with garbage everywhere in the parking lot. Avoid staying here, its obviously understaffed and filthy.

6

Agata

Jun 4, 2023

·

Stayed 1 night

Very spacious room, but outdated and not too clean. The pool area would benefit from some deep clean.

6

Sharon

Aug 14, 2023

·

Stayed 1 night

Really this property is tired! The one good thing was a door between the two rooms, but obviously had not been vacuumed -- there was dog kibble between the doors when we opened them. The pool was not working. The carpet was stained.

6

Anthony

May 28, 2023

·

Stayed 2 nights

The bed was very comfortable and the view of the mountains was great. However the rugs seem dirty, only one front desk computer was working and we ended up with a cart with a broken wheel. I liked the coffee brand used in the room and the hotel location was perfect for what we needed. The place just needs some TLC.

10

Chelsea

Aug 20, 2023

·

Stayed 2 nights

I stayed here with my parents for a couple nights while we explored Squamish & the area. The hotel was absolutely wonderful! The rooms were very clean and comfortable! We had no issues with noise from outside or other guests.

6

Kristie

Sep 10, 2023

·

Stayed 2 nights

Staff here is always friendly & they keep a clean establishment. I've stayed here several times over the years though, and they could direct a few dollars to updating a few things. Was surprised there was no USB port on an updated lamp or something, somewhere in the room. Good location for clean and reasonably priced stay.

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Rooms

Rooms are generally spacious and comfortable with mountain views available in some, but the décor and fixtures feel dated and power outlets or USB ports are limited. Several reviews cite noisy or non‑working A/C and small or limited‑channel TVs.

Related guest reviews

10

Robert

Aug 28, 2023

·

Stayed 1 night

Our room was large and comfortable. We made use of the pool and wifi but mostly were outside exploring the area.

8

James

May 15, 2023

·

Stayed 1 night

air conditioner and frig. noisy disturbed sleep

8

Giovanni

Jul 30, 2023

·

Stayed 1 night

Needs some updates, A/C unit was not working.

6

Kathleen

May 28, 2023

·

Stayed 2 nights

Not updated. Old shower fixtures. No USB ports and few electrical outlets.

6

Anthony

May 28, 2023

·

Stayed 2 nights

The bed was very comfortable and the view of the mountains was great. However the rugs seem dirty, only one front desk computer was working and we ended up with a cart with a broken wheel. I liked the coffee brand used in the room and the hotel location was perfect for what we needed. The place just needs some TLC.

8

Neil

Aug 28, 2022

·

Stayed 1 night

Fairly old style hotel but rooms clean and comfortable. Old air con units a bit noisy but drowns out the sound of any ttaffic nearby.

8

Absolutely

Jul 19, 2023

·

Stayed 1 night

A few complaints. Cable was only available in the living room, and not the separate bedroom. The bathroom light flickered enough to give an epileptic a seizure and the on site restaurant was delicious but expensive. Almost $100 for 2 kids and 2 adults.

4

Vitaly

Jun 16, 2023

·

Stayed 1 night

Sagging mattress - feeling the boards... ok for 1 night tops.

8

TIBIN

Aug 28, 2023

·

Stayed 2 nights

I recommend having better duvets other than that it was awesome. It was so Convenient to go to nearby stores as well as restaurants. Nevertheless the wonderful view that we can see through the windows. The tall mountains sunrise and so on was very pleasing.

8

Natalie

Jul 28, 2023

·

Stayed 2 nights

When checking in I asked to be on the quiet side of the building away from the highway and was accommodated which was great. Upon entering the room we noticed the TV remote and blow dryer were broken. We were able to get the remote changed out at the front desk. When trying to get our door fobs reswiped for our room, it was around check-in time so the only staff member that was on was very busy. Best to have a couple staff on at that time.

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Service

Service is mixed: many mention friendly, helpful staff and some standout front‑desk support, but others report slow check‑ins, unhelpful or rude interactions, and in a few cases reservations not honored.

Related guest reviews

2

Dallas

Aug 21, 2024

·

Stayed 1 night

Save your money and stay somewhere else. This hotel happily took my money but didn’t honour my reservation that I had already paid for through Expedia!!! I made this reservation back in November and paid for it in its entirety. Went to check in and they said they didn’t have a room for us!! Left us completely stranded in one of the busiest weekends in Squamish.

10

Lisa

May 2, 2023

·

Stayed 1 night

Staff were amazing checking us in early so we could have a cool place to rest up our puppy. Great room, great place!

6

WILLIAM

Aug 31, 2023

·

Stayed 1 night

The building needs some update. The room was clean but the hair dryer was not working and the bathtub drain was clogged. The hallway was clean and no funny smell. The staff were friendly. The slide in the swimming pool was awesome. The hot tub was big enough for 6 people. There was a restaurant next to the hotel. Plenty of parking including covered parking.

6

William

Aug 28, 2023

·

Stayed 1 night

Staff not helpful

10

Jeff

Aug 23, 2023

·

Stayed 1 night

Jivan at the front desk is awesome! His service and attention to the customer is superb!

4

Christina

Aug 20, 2023

·

Stayed 2 nights

The staff here were incredibly unfriendly, and unhelpful. I asked for several light bulbs to be changed that were flickering constantly, and they refused to send someone to our room. They were very aggressive during check-in and accused us of having a pet with us, which we did not. All in all, lovely town, average hotel, and truly awful front-desk staff.

8

Natalie

Jul 28, 2023

·

Stayed 2 nights

When checking in I asked to be on the quiet side of the building away from the highway and was accommodated which was great. Upon entering the room we noticed the TV remote and blow dryer were broken. We were able to get the remote changed out at the front desk. When trying to get our door fobs reswiped for our room, it was around check-in time so the only staff member that was on was very busy. Best to have a couple staff on at that time.

8

Gary

May 23, 2023

·

Stayed 2 nights

Check in was very slow. One person checking in everyone with another just watching. Not sure what was going on, maybe he was training. The hallway on the fourth floor was extremely hot during the day and it was not all that hot outside. In the middle of summer it would be unbearable. They have a pool and there is water down the hall into the elevator. Tile floors and water not a good mix. Maybe a large sign to tell everyone to dry off before leaving the pool area. I have stayed here before and the hotel itself is a nice place to stay. It's clean and comfortable. There's a good restaurant on site and a liquor store as well.

6

Kristie

Sep 10, 2023

·

Stayed 2 nights

Staff here is always friendly & they keep a clean establishment. I've stayed here several times over the years though, and they could direct a few dollars to updating a few things. Was surprised there was no USB port on an updated lamp or something, somewhere in the room. Good location for clean and reasonably priced stay.

2

CURTIS

May 15, 2023

·

I rarely write reviews but I wanted to warn others of this hotel and my terrible experience. I booked this hotel through my RBC Avion card- Expedia travel. When my family arrived at the hotel, they did not have my reservation in their system even though I had the booking confirmation. I showed the front desk person all my info and he basically told me he can’t do anything for me. I phoned my credit card, spoke to multiple people, who all verified the reservation. Also phoned Expedia who confirmed the same thing. The front desk person did not know what he was doing. He called his manager in the phone and she rudely advised that I would have to pay again?! Hours was spent trying to sort this out with no end result. I missed a pre paid excursion (which I lost my money) and we ended up having to book a hotel elsewhere for double the price as it was last minute. I have never been treated so poorly. The management and hotel staff were so disrespectful! I would hate for anyone to have to go through this ordeal. Travel is stressful enough let alone dealing with uncooperative and rude staff. I would also like to mention that I did not get my money back for this hotel. I will keep fighting for it, but I’m exhausted and have spent so many hours already. PLEASE DO NOT BOOK YOUR STAY WITH MOUNTAIN RETREAT IN SQUAMISH!

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AI-generated summary based on recent guest reviews

Location

Location is convenient for driving to Squamish attractions like the Sea to Sky Gondola and nearby trails, with coffee and fast‑food options close by. Several note the setting is in an industrial area rather than a scenic or walkable center.

Related guest reviews

10

Albert

Jul 6, 2023

·

Stayed 1 night

Hotel is affordable and is close to everything. It has the amenities for an overnight stay. Courteous staff as well

10

Richard

Jun 27, 2023

·

Stayed 2 nights

Good location close to town and coffee shops. Pool and hot tub were nice after spending the day hiking 🙂

8

Michael

Aug 22, 2023

·

Stayed 1 night

Decent hotel. Close to everything.

6

Don

Aug 3, 2023

·

Stayed 2 nights

Nice rooms. Indoor pool, with cool water slide, and hot tub are a real plus. No free breakfast is a negative. Good location for seeing sites near Squamish, such as Shannon Falls and the Sea to Sky Gondolas. Only food within walking distance was fast food (Wendy's and Tim Horton). Rooms need more plugs and some USB ports.

10

Alex

Aug 6, 2023

·

Stayed 2 nights

Perfect location for running around Squamish (sea to sky gondola, Chief Trail) 5 minute drive from the town centre, with plenty of parking makes the commute easy. Ideal for exploring.

8

Matthew

Aug 24, 2023

·

Stayed 1 night

Stayed for the Squamish 50 this year. Hotel was clean and convenient for the race start. Would recommend for those looking for an affordable, hassle free option for the weekend!

10

Fizra

Sep 3, 2023

·

Stayed 1 night

Very convenient location in Squamish, close to breakfast options.

8

William

Sep 6, 2023

·

Stayed 6 nights

The property is in an industrial type area, rooms were clean but dated, close to a Wendy’s & Tim Hortons Would stay there again

10

jane

Jun 25, 2023

·

Stayed 2 nights

Convenient for hiking. Restful at night. The breakfast in the restaurant was great too.

6

Lisa

Jun 26, 2023

·

Stayed 1 night

Old, dirty, and location in middle of nowhere, industrial area

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Dining

The on‑site restaurant receives frequent praise for tasty food and good service, though a few guests found prices high. Breakfast at the restaurant is noted positively.

Related guest reviews

10

Richard

Jun 27, 2023

·

Stayed 2 nights

Good location close to town and coffee shops. Pool and hot tub were nice after spending the day hiking 🙂

10

Marlene

Jul 13, 2023

·

Stayed 1 night

The attached restaurant was great - awesome food and service. Pool and slide were also clean and enjoyable. Although an older hotel, the room was updated, clean, quiet and great mattress and pillows. Would not hesitate to stay again. Close to tourist sites and amenities.

6

Don

Aug 3, 2023

·

Stayed 2 nights

Nice rooms. Indoor pool, with cool water slide, and hot tub are a real plus. No free breakfast is a negative. Good location for seeing sites near Squamish, such as Shannon Falls and the Sea to Sky Gondolas. Only food within walking distance was fast food (Wendy's and Tim Horton). Rooms need more plugs and some USB ports.

6

WILLIAM

Aug 31, 2023

·

Stayed 1 night

The building needs some update. The room was clean but the hair dryer was not working and the bathtub drain was clogged. The hallway was clean and no funny smell. The staff were friendly. The slide in the swimming pool was awesome. The hot tub was big enough for 6 people. There was a restaurant next to the hotel. Plenty of parking including covered parking.

8

Absolutely

Jul 19, 2023

·

Stayed 1 night

A few complaints. Cable was only available in the living room, and not the separate bedroom. The bathroom light flickered enough to give an epileptic a seizure and the on site restaurant was delicious but expensive. Almost $100 for 2 kids and 2 adults.

10

Fizra

Sep 3, 2023

·

Stayed 1 night

Very convenient location in Squamish, close to breakfast options.

10

James

Aug 27, 2023

·

Stayed 4 nights

It was reasonably priced compared to other properties in the area. The restaurant was fabulous. GREAT food, fast service, reasonably priced, and adequate quantities of food.

10

jane

Jun 25, 2023

·

Stayed 2 nights

Convenient for hiking. Restful at night. The breakfast in the restaurant was great too.

8

Gary

May 23, 2023

·

Stayed 2 nights

Check in was very slow. One person checking in everyone with another just watching. Not sure what was going on, maybe he was training. The hallway on the fourth floor was extremely hot during the day and it was not all that hot outside. In the middle of summer it would be unbearable. They have a pool and there is water down the hall into the elevator. Tile floors and water not a good mix. Maybe a large sign to tell everyone to dry off before leaving the pool area. I have stayed here before and the hotel itself is a nice place to stay. It's clean and comfortable. There's a good restaurant on site and a liquor store as well.

8

Annick

Jul 17, 2022

·

Stayed 1 night

L’hôtel est très bien. Les chambres sont grande ms et propres, par contre il n’y a pas de recyclage à la chambre, ce qui est bizarre en 2022. L’absence de sauveteurs à la piscine fait en sorte que les gens ne respectent pas les règles, ce qui rend l’espace piscine très désagréable. Le restaurant de l’hôtel est très bon, pas cher et le personnel est très amical.

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Mountain Retreat

About this property

Location

Room options

Standard Room, 2 Queen Beds

Family Suite

Standard Room, 1 King Bed

Executive Room

Room, 1 King Bed, Mobility Accessible

Guest reviews of Mountain Retreat

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Mountain Retreat

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $185	19 $173	20 $222	21 $222	22 $222	23 $222	24 $222
25 $222	26	27 $222	28	29	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $223	4	5	6	7
8	9 $222	10	11	12	13	14
15	16	17	18	19	20	21
22	23	24	25	26	27	28
29	30